My room was  comfy and very spacious and so was the bathroom, unfortunately there were a few issues, I had no hot water n my sink, it was stone cold

Unfortunately dining experience at night not very good, had to return my meal as it was cold also felt the waiting staff were not up to standard need further training on table etiquette. 😡

And then breakfast the next morning was such a disappointment - we had to queue up for a tepid fry-up, after helping ourselves to a buffet that had run out of croissants and pastries, and offered no fresh fruit or salmon or cold meats or anything you'd expect from a hotel that advertised itself as  'luxury'.

but we got cold toward the end of the first.

I had booked a garden room which in reality wasn't a great idea once we arrived as the room was very cold due it being outside and unfortunately the heating system in the room was broke.

Overall we were very disappointed with the meal, it’s certainly not worth the money and barely edible when it is served virtually cold.

I immediately noticed it was cold  so turned the radiator up.

After a cold night we were up early for breakfast, we had the cooked breakfast 1 sausage, 1 bacon 1 egg 1 black pudding, beans and a few mushrooms, I asked for toast I got 1 slice and a pot of tea.

Toast arrived first and sat there getting cold and hard so we then struggled to get it replaced.

Quality evening dining  not matched by breakfast which was, frankly, a disappointment with very limited choices, cold toast and weak beverages.

The bacon was cold and egg Luke warm and all served on a cold plate .

unfortunately can’t say the same for breakfast, eggs were like rubber and sausage ,beans, bacon cold, think it could have been improved by an egg chef cooking to order, and can’t be to difficult to keep food hot, with the COVID situation it’s not easy I appreciate

although it's a shame the fire was not on in the lounge area, as it was a little cold.

but we were presented with two slices of cold toast, an unexciting fruit salad and the most bland and tasteless natural yoghurt (time to change supplier methinks) plus a pot of sachets of mustard and tomato sauce!

Also sequestered our group in a cold eating area for our dinner.

This hotel is in walking distance to a open road shopping and neighborhoods which allows one to catch a flavor of Inverness with its beautiful gardens, electric car hookups and pedestrian lifestyle!

We were delighted to be able to use the spectacular gardens to capture our photographs and were lucky to have a sunny day for this too!

We stayed in Garden Retreat room.So peaceful and quiet with the main hotel only a minute's walk away.The room was spacious,spotlessly clean with large bed and comfortable sofa and modern bathroom.

No demands for exemption certificate as one of our party is exempt from being face wrapped 

We stayed in the garden rooms which are perfect if you want a wee bit of outside space.

However, we took our dogs with us on this occasion and had a lovely Patio Room which had access to the gardens which was great with the dogs.

Pleasantly  surprised  could not fault our room king room with garden view large room and spotless.

This was our 4th visit to the Kingsmills and first time in a garden room.

Had a two night stay with our dog in one of the lovely, spacious garden rooms.

Lovely one night stay here in a garden room.

Room in the main building was great, very spacious with a gorgeous en suite and view over the garden.

Knowing the hotel well we booked a garden room, we have stayed in them lots of times

Had a Garden King Room which we had been really excited about.

Rooms are a good size especially the garden room which we were in for one night.

We stayed in the garden rooms and it was lovely, shower was fantastic and room was very spacious and cosy.

Love love love this hotel from the friendly staff to the beautiful garden room,  delicious dinner and beautiful breakfast even the soap shower gel and hand cream were exquisite , if I could afford it I would live there.

I booked the garden King room for my parents and my husband and I stayed in the hotel king room.

We were in one of the garden rooms and it was super cozy.

We stayed in one of the garden rooms which are separate from the main hotel building.

The rooms are quite nice and I really enjoyed the outdoor patio with the Inverness golf course only a few feet away.

Seems to be extremely popular with the golfing fraternity although I wouldnt know one end of a golf bat from another (lol) 

Our room was overlooking the golf course, super to wake up to the sunshine onto our balcony, although weather is not in the hands of the hotel team,

The room was a great size and our room opened up onto the golf course!

We loved the grounds and especially the view of the next door golf course from our little balcony.

Stayed here for a night on our Ruby anniversary on our way to the Isle of Skye,  Had an upgrade to a very nice room overlooking the golf course in the spa building which was a lovely surprise.

Our room was beautiful and we had a lovely patio looking onto the golf course.

The room we had was a first floor one with a balcony area looking over the golf club.

Hi 
We have recently returned from our honeymoon here in this lovely hotel and would just like to thank all the staff for making us feel very welcome and thank you to the housekeepers for doing a great job on our room , from rose petals , cakes and Prosecco overlooking the golf course and welll done to Craig evans for doing his best meeting the safety requirements for covid .

We stayed in a room with a balcony looking over the Inverness golf course.

Our rooms was lovely with views over the golf course.

We really enjoyed our stay as the hotel was situated in a quiet area of the city close to the countryside and surrounded by the golf course.

The room was well appointed with a balcony and a view over the golf course.

I have stayed loads of times at the Kingsmills and they have maintained these standards for years now

The rooms are excellent with monster beds, especially in the Kings Club looking onto the beautiful setting of Culcabock golf club.

Highly recommend staying here rooms are decent size you are around 15-20min walk from the city center or a few min away from the golf course and a short walk across the car park from the spa facilities which is also really good

I was upgraded to a suite overlooking the golf course.

We had a patio with a view of very high wall and very slight lateral view of a strip of the golf course.

Had a nice suite with a patio overlooking the golf course which would be perfect on a summer break.

We had a kings room overlooking the golf course, very spacious with everything you needed.

We had a room in the Kings Club with stunning views over the golf course,we also dined in their resturant and the food was very good the complimentary drinks on arrival was a nice touch.

Would stay again in the main part of the hotel

We got married at the hotel on October 1st and what can I say.. it was everything we wanted and more.

In fact they were presented exactly as at the Gleneagles resort which is definitely five star.

Every day we had a different issue with tours and taxis and we were misinformed by staff at the hotel.

We just had a wonderful morning at the kingmills Hotel.

The rooms in the hotel are very roomy (bathroom included).

but was so taken with Inverness and the lovely staff in your hotel.

Lovely looking hotel and was very much looking forward to our stay

Beautiful well managed hotel - the rooms are gorgeous - staff is polite and professional.

We ended up at another hotel and had a brilliant stay.

A lovely Hotel experience - well done to Management and your team.

Lovely to see the hotel buzzing after lockdown.

Assuming this can be remedied, the hotel could be an excellent choice.

Not a single negative thing to say about this hotel.

At breakfast in the main hotel, a request for a cappuccino was met with the information that the bar was closed, and it was necessary to explain what an espresso was.

Good hotels don’t ask customers to do their work.

If they say you are staying in the “exclusive” Kingsmill club & spa please expect a mediocre 3 star hotel accommodation for a 5 star hotel price.

Have to say for the price it was really below par.

The cost of the package was £350pp which removing the cost of a platinum ticket at £165 leaves the VIP package charging nearly £200 for an average lunch and a bus ticket to the stadium!

but for 256 gbp it was way overpriced for what we received.

I am of the view that a guest had either put the wrong room number or done deliberately so someone else paid the drinks bill!!!

In addition, Inverness Train Station & the bus station is in the town centre & a taxi costs around £12-15 from the hotel.

So I was surprised when nothing was offered due to the inconvenience such as not charging us the extra £5 for our room (Room rate £105 and we had a £100 voucher), or a voucher for a drink/coffee in the bar or even use of a spare room to allow us a proper shower.

We had dinner in the restaurant on our first night and found it to be expensive for what you got.

But our overall stay was disappointing for the price you pay.

Pool supplied towels, plastic bags for wet clothing 

We booked dinner in the restaurant, bit pricey

I was charged £1.50 for a cheap toothbrush!

No balcony or view to the golf course just a concrete wall 12 feet in front of the patio doors for the same price someone has to have a private veranda with a view across a beautiful golf course.

Not what I expected given the price of £770 for a 3 night stay.

We sat with dirty plates etc in front of us for a long time, nobody asked if we’d like more drinks, we asked for the bill then had to ask again to pay by card when nobody returned to take our bill.

The room was also directly over the front door to the hotel (avoid room 101 at all costs!).

but at that price breakfast should be included!

We paid to include breakfast and whilst the continental breakfast was good the cooked options were not good quality and there were limited veggie options.

Firstly, the room service was insanely overpriced.

A friend and I booked in for a duo package at the Kings club spa.

My Mom insisted that I write a review on The Kingsmills Hotel & Spa, Inverness.

Lovely 3 night stay in The Kingsclub and Spa.

We had rooms in the Spa Wing, which were perfectly satisfactory,

There is a reasonably priced spa at the hotel, offering massage and other treatments all at a very reasonable price.

The hotel also offers swimming pool with steam room and jacuzzi which were also clean and well maintained.

That said, it is an excellent hotel and venue and has excellent spa facilities.

Spa facilities and bar/restaurant including complimentary breakfast were decent and all the staff could not have been more friendly to make our stay as enjoyable as possible.

We were in the main hotel and then in the spa centre hotel.Both were well appointed 
rooms.

We had Spa treatments on the Sunday and they were both amazing.

Warm welcome on arrival, had the 3 course lunch menu which was wonderful, lovely spa facilities, and nice relaxation in the lounge with a cocktail in the evening.

The hotel has a spa and a good pool area.

Kings Spa room very good and receptionist Pam very professional and helpful.

We also had a spa package which was brilliant, massage was lovely and staff accommodating.

Every single member of staff we interacted with was lovely, the food and drinks were fantastic and the spa was amazing.

Kingsmills Hotel

price

cold

garden

golf

but the heat in the room was stifling, had to have window open all night therefore very noisy as it was the weekend, certainly not worth the money we paid for it.

Just stayed two nights and the lack of AC is almost unbearable.

No air conditioning and the window will not open more than 6 inches. Beware!

It was a bit warm in our room so we had to open the windows (no A/C).

We also had to turn the radiator off in the room as it was stifling.

And the weights machine is bordering on dangerous - rusty, squeaky and bare metal handles for doing pull-ups???

Complained and got changed rooms as the room they had given us looked out over the kitchen fat extractor and smelt of chip pan fat.

However Room was too hot and could not easily be cooled down (room 35) - a fan had to be used all the time and it was 13C outside.

The radiator is right next to the toilet my husband burnt his leg touching it.

There is a radiator next to the toilet and one could burn your legs if close to it while sitting on the toilet!

although I am not a fan of the little plastic pots of fruit as I think it tastes a bit funny (I am aware that’s the times we’re living in though).

Again we had a problem with the heating in the bedroom.

I do not have enough electricity in the room to run a fan at a normal speed to cool down.

breakfast was average, on the first morning that we ordered breakfast my partners meal didn’t arrive to the room and we had to chase this up and wait a further 10 minutes for his meal to arrive - my meal was freezing by the time his arrived.

but comfy enough- radiator didn't work in my room but luckily the heat from the towel rail spread through.

Television wasn't working properly and the fan in the toilet didn't work.

but our radiator had a knocking sound spoke to housekeeping who said  just turn the thermostat which we did  it's stopped  it rattled a couple of times over our stay we just turned the thermostat and it stopped  did not spoil our  stay  we will be coming back to this hotel

however in this hotel even with the radiator off all night I was roasting- it was like a balm night  in the Bahamas.

but the heating went off around 6pm and didn't come back on.

Staff attentive
Food& drink: Good quality.

The meals were of excellent quality and the drinks menu and pricing were extremely reasonable.

Food and drinks were dearer than other places near by.

I ate there once and had a drink once, both times with great service.

Excellent food and drinks and superb service.

Comfortable lounges to enjoy pre- and post- meal drinks.

We stayed here on sun mon nights, hotel was modern and in a fab area of inverness
Rooms were well kept and clean with a modern finish 
We used the spa on monday which was opened that day great pool saunas and jacuzzi
Drinks and food were lovely all covid regulations followed and staff were nice would definitely return

The food and drinks were prepared quickly and efficiently.

The bistro is a lovely place to have a drink and a meal.

We travelled as part of a coach party, and so has included meals and drinks.

A very good selection of burgers and drinks.

The food and drinks on offer were both fantastic and plentiful.

This hotel has a restaurant and bar on sight and the food and drinks are good.

but food and drinks were great and we were very ably looked after by Logan, Catherine & Ana throughout our stay with Taurus, hope to be able to return under our own steam for our wedding anniversary next May,  we were displaced from our usual dinner/ breakfasts on the last night and following morning so it was manic but Logan and Ana battled through and looked after us, thank you everyone it was great, I do hope that the young staff are invested in and brought through to keep the charm that this hotel has!

The bar had a good selection of food and drinks and the servers in the bar area were attentive.

Great place and would recommend to anyone to go there for relaxing, happy and tasty drinks.

we spent boxing night here and joined my in laws for dinner and drinks .

The rooms were nice enough with comfortable bed and I can't fault the food and drink either.

In terms of decor it is what you expect from a chain hotel of this level.

Pleasantly surprised by how nice this hotel was!

The hotel was perfect and in a great location.

We were booked at this hotel through a travel agent and thoroughly enjoyed our two nights there.

Pinky and I stayed at ‘The Best Western Palace and Spa Hotel’ in Inverness- superb location and great hospitality.

Overall our stay was lovely, the facilities & the fact you can use them at your leisure was a big factor in choosing the hotel in the first place.

Me and my boyfriend booked this hotel through Woucher.

Every part of the hotel is spotlessly clean.

Good comfortable hotel with a very efficient , hard working team all focused on providing a good experience for guests.

We stayed as a couple for 2 nights in a River View room, which is situated at the front of the Hotel.

The hotel is comfy, clean and efficiently staffed.

But all in all it was ok, and we could still reccommend this hotel for longer staying time.

The hotel was in a lovely location on the river, with a view of the Castle,

Also really enjoyed leisure facilities i.e swimming pool, sauna, steam room and hot tub

Add on the spa facilities in the leisure centre.

The leisure staff are the true gems giving fantastic hospitality and even keeping an eye on your car in the car park.

Leisure club was excellent, used every day of our stay.

Reception: Helpful and polite
Leisure  facilities: pool and whirlpool ambient temperature, clean
Would benefit from a few more loungers 
Gym,  exercise equipment and weights you would expect
Housekeeping: Towels changed daily.

front desk will send you to the leisure club (at the back of the hotel) to obtain said permit.

The leisure area was great, very relaxing.

We also enjoyed the leisure centre and spa, the pool was great the changing rooms were kept clean and the treatments were lovely!

The pool / gymnasium were again excellent, if on the small side, and free to hotel guests unlike a hotel from another group who I stayed with recently ( Hilton Majestic Harrogate ) who wanted £15 per hour to use their leisure facilities.

Hotel clean with leisure complex and Spa service, which was used.

Just go into the leisure center and ask for the car to be moved so you can leave, and they are happy to take care of it.

(apart from the Leisure centre which was great! )

The steam room in the leisure club was perfect, great temperature and nice environment.

A 2 day stay with my mum and son just for leisure.

The leisure centre staff were also very helpful.

but friendly staff in the leisure centre always sorted it out.

The noise from the next room travels, I can hear every word my neighbor says.

The room was warm , if we opened the window we were kept awake by Gulls sadly.

Every time a guest would forget to hold the door while it closed, the door would slam with such force and such noise that it sounded like a hammer was being smashed on the wall.

Moreover, housekeeping was screaming across the hallway to each other for 20 mins this morning - which you could hear clearly from the rooms.

The only disappointment was the noise from guests arguing in the room directly above and continual loud bangs on the floor which disturbed our sleep on all 3 nights of the stay.

We got a room on the first floor and it was so noisy we had to move the second night.

Despite being several floor above, the music and thumping bass of the party lasted well into the evening and we were unable to get away from it even with earplugs.

I called reception just to ask if someone could come up to verify the noise level so that when I asked for compensation the next day, they knew to what I was referring.

The walls and floors are so thin you hear every step and word!!

Unfortunately there were a few other things not quite right: you could hear the other doors slamming and loud noises from next door room, there was no water bottle in the room, so we needed to go out at 9pm to get water; the pillows were very cheap and not comfortable.

It's noisy, doors slamming all night and people running up and down the stairs throughout the night.

Very poor sound-proofing between rooms and a lot of door banging to be heard.

but the hotel staff as a whole seemed to cope well with a constant stream of medium-sized parties arriving and departing.

The atmosphere is a little like a school dining room, very busy and noisy.

The squeaking floorboards ensure you don’t get a good nights sleep when the guests above get up!

The rooms have very thin walls we could hear the people in the room upstairs walking thank god they went to bed at 11pm

Way too hot to sleep comfortably (constant 23°c) with no way of turning it down.

We could clearly hear the adjacent rooms talking and understood every word.

We had out 3 year old grand-daughter with us and she loved the swimming pool, which wasn’t too busy at all during our stay!

The pool and exercise facility were modern and very clean.

Great pool and facilities along with good breakfast and service in the hotel.

Spa was really nice, again spotlessly clean, lovely sauna, steam room, jacuzzi and swimming pool.

We made use of the pool facilities and really enjoyed the pool, hot tub, steam room, nice clean modern facility.

The spa and gym and pool are all excellent.

Had an execellent stay in Inverness, was a really relaxing and much needed stay, food in the resteraunt was really nice and high quality gym and pool were extremely good and only added to the stay.

We went to the swimming pool an it was fab too, would definitely recommend

Pros:
Nice looking photos
Bedroom was a good size
Location is nice
Swimming pool and Spa ok

Cons:
Poor communication by email.

The gym and pool were great and my wife loved the treatment she had at the Spa.

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