Bad bits- no air con so our room got very hot as it faced full sun in the morning, superior room well laid out

There is no individual air conditioner in the rooms and they are quite small.

Staff provided  a fan as there is no air- con in any room.

The only issue was the lack of air con in our room.

but no AC which was not terrible as it was cold outside.

Worst part is when the fan went off there was no circulation of the air and it became extremely stuffy

but house keeping and the restaurant don't.There is no air conditioning which was a problem since it was August.And the hotel was doing maintenance and stuff, so we couldn't stay outside during breakfast + it was very hard to reach the outside swimming pool.. we had to walk very long distance in the street and go from the other side.If you wanna go to Zakopane I suggest going when it's cooler.

Very clean rooms, great breakfast and dinner buffet with variety of different dishes everyday.

I won’t repeat what lots of people said already about the positives: great views, nicely decorated rooms (although the bathroom is a little cramped), good breakfast, etc.

Breakfast was amazing with incredible Giewont view!

Zakopane area is just amazing and the Mercure Kasprowy is like stay in heaven- beautiful interior, super nice wellness, tasty breakfast and spacious rooms.

Excellent hotel with Excellent services, big choice of breakfast, with tasty foods in the restaurant, nice panoramic views around the hotel.

Fast checkin and strategically located beside ski resorts and professional services given by the staff and I recommend this resort with new and beautiful rooms facing tatras  with baby cot, nice grill restaurant and good breakfast the best part is also having water slide at the swimming pool, scheduled shuttle bus to town and with heater in the room

We really enjoyed breakfast as well as dinner.

Food is delicious (big choice for breakfast and dinner,but you can find another delicious food in menu card ).

The only misleading from the hotel is, that breakfast and dinner are not in the beautiful restaurant which was in the pictures :) This restaurant is a la cart in the reception hall.

Wide and rich selection of absolutely delicious food.

Of all the hotels our group stayed during the week this had the best breakfast by far.

The breakfast options are vast, and likely to satisfy most tastes and needs.

Restaurants were very good with a large selection for breakfast

Good and bad points- fantastic views from our balcony, great breakfast, reasonable food prices in the bar, television fixed in a few minutes when it went wrong.

Breakfast space very massive with super selection of food buffet from fresh cut ham to fresh bakery and cheese, just perfect.

Dinner was a buffet every night which cost 80 zlotys each

The breakfast was outstanding with just about every breakfast food you could imagine.

The spa was amazing, the food was delicious, (we have tried both restaurants).

Room, breakfast and dinner, counter workers, were all excellent.

The food was delicious, rooms look nice and clean, friendly and helpful staff.

Good selection from the menu and the food was delicious.

The hotel offers continuously good standard of stay, buffet breakfast and lunches are excellent as well.

I appreciated clean room, breakfasts and dinners, it was all so good.

but my friend did not want that due to no balcony or view.

but there wasn't and couldn't have the windows open due to cigarette smoke billowing from the rooms on the floor below and room got extremely hot.

); Stable internet & Smart TV 

Need to improve,
Service - Long and late check-in due to slow house keeping and we don't get robe & room slippers
Service - There was a event one day which block the hotel bus stop,

Super quality new year party.Wide selection of food. Improving healthy corner.New spa area - have to say a bit noisy the relaxation are due to close public pool (it might still improve as it was newly opened in mid december)

Stayed at this hotel for 5 nights.Hotel advertised that it had a swimming pool both indoors and outside.On arrival there was no indoor swimming facilities due to refurbishment/ a building site as a view from our room.Outside pool advertised isn’t even part of the hotel so you have to pay to get in.In the hotel pics it looks like it part of the hotel!!!!

I had to go to the chiropractor, the massage therapist, and physical therapist when I got home due to their beds.

Due to illness, we tried to get room service for something to eat, when reception finally answered, after numerous attempts, we were told they were busy and that we would be better to go and get something  to eat ourselves!.

A tiny space carved out from a corridor leading to conference rooms, shielded from the corridor by a thin glass wall and a sliding glass door that offers no noise protection whatsoever. During the two calls I had to make, I had to listen to noise from the kitchen (just next door), hotel staff pushing furniture to and from the conference rooms and talking loudly and some random people (delivery men?)

It is huge, characterless, noisy with kids running around,crying etc.

The room was not what we agreed, the dinner was not what we agreed, the sheets had stains and in the evening there was no housekeeping available, noise in the room.

The hotel seems to be a conference hotel, so was very noisy for the 2 out of the 3 nights we were there.

but was noisy and more suited to children activities than proper swimming.

Noise went on until 8:30pm and started again at 5:30am.

but we did not use it as it was noisy with children.

but I could hear it and my alarm clock has a thermometer and I could just watch the temperature go up.

Overall the whole area started o be quite hot and noisy – better suits families ith young kids than those seeking for chill out or calories burning.

The only small minus was the insulation of the windows,there are just double glazed and we feel a little cold breeze and noise from outside,We come definitely back next winter 🙂

There is no privacy while you are on the room balcony as all the people can see you and hear you from neighbor rooms.

Just be warned that they are doing a major renovation so there is a lot of construction noise.

We were not informed that the hotel recreational facilities were being refurbished with no use of swimming pool and subsequent noise from 7 am!.

.sometimes noises in the corridors of the hotel, small kids running; besides this, all ok

Corridors at night very noisy until late at night.

Dra Tytusa Chałubińskiego, Lomnicky Peak, Gubałowka Beach, Tatransky Dom, Centrum Edukacji Przyrodniczej TPN, Tatranska Lomnica Ski Resort, Rebus Room, Ku Dziurze Gorge, Stienka - Caffe, Kolotocovo Pub, Papugarnia Egzotyczne Zakopane, Popradske Pleso, Handy - Dandy, Ski Zakopane, SuP LIPTOV, Szczyt Krzesanica, Slavkovsky stit, Exhibition of Wax Figures EXPO, Sanktuarium Najswietszej Rodziny w Zakopanem, Vodopády Studeného Potoka, Rímskokatolícky kostol svätého, Tatry Travelia, Yaay CONCEPT STORE, LM Training Centre, Kamzíkovo, Heliport Liptov, Barbados cocktail cafe, Monaco Grand Prix - Go Karts, JASNA Shopping City, Liptov Lasers, Oh My BEER, Propaganda Wakeboard School, Pirátsky Minigolf, Hotel Panorama, Tatra Adventure, Lipki Ski Lift, Goralski Slizg - Zakopane, Elektryczne Górale - Bike Rental, Zlota Gran Rope Park, Park Przygody Adventure, Budzowski Wierch, Freerajdy, Le Scandale Zakopane, Dworzec, Biuro Usług Turystycznych PTTK, Iluzja Park, Kalanui Spa, Walkative!

The reception desk has one corkscrew all over the hotel and you have to get the receptionist open :) restaurant and bra open until 10 PM, in the tourist town a little short.

We were absolutely satisfied with our apartment, the food in the restaurant and the Spa.

Lobby and restaurant look modern and very glam

Dessert was the only food our group agreed was OK.

Whole hotel was beautifully decorated, great food and very friendly staff members.

There is a good atmosfere and restaurant is great

we arrived here for one week, my whole family fourteen of us, and not one complaint, everything was excellent, staff where amazing, the manager wojtek could not do enough for us, the hotel is beautiful inside and out, sking next door kept all of us happy, food in the hotel restaurant is one of the best in zakopane

He organised a wonderful dinner and a fabulous birthday cake.

Sw. Andrzeja Apostoła, Terma Bania, Gorska Kraina by Bania Kids, Szkoła Narciarska i Snowboardowa STOK, Ryś Ski School, Bania Klub, Kotelnica Bialczanska, ESC House - Escape Game, Rohacske plesa, Koziniec Ski School, Ski centre Rohace - Spalena, Rysya Mountain, Tatry Balonom, Evanjelický kostol v Strážach pod Tatrami, Destroy Room TATRY, Tatry Ski Instructors, TatraTrek - Tatra Mountain Guide, Farmhouse Korkoszow - Tatra Museum, Solisko Zipline, Ganok, Bor na Czerwonem, Brestovská Cave, Strbske Pleso Lake, Člnkovanie na Štrbskom Plese, ZION SPA LUXURY Grand Hotel Kempinski High Tatras, Church of the Transfiguration, Nowy Targ Ratusz, Church of the Sacred Heart of Jesus, Jazierka lasky, Fun Park, Episode Escape Room, Rynek, Plac Zabaw, Muzeum Podhalańskie, Tourist Information Centre Nowy Targ, St. Anne Church, Open-air Museum of Liptov Village in Pribylina, Muzeum Liptovskej Dediny, Krížová cesta Zuberec - Kýčera, Museum of Orava Village, Zuberec Tourist Information Office, Archangel Michael's Church, Niedzica Castle (Zamek w Niedzicy), Motokáry Tatry, Loď OG SLANICA - prístav č.

Nice nice clean rooms with some minor deficiencies.

Have to say that the frontdeak manager was nice and offered a better room

We had great view to Sniezka just from our room which was normal 4* sized room.

Always a lovely stay while skiing, we come twice a year one with all our children and we always have a great time , lovely clean rooms and staff are lovely.

The room was functional and we had a lovely view onto the skying slope.

Beautiful mountain view with excellent room and facility amenities.

The hotel, rooms and wellness premises are super clean and very nice.

From reception, hall, restaurant and rooms to spa: was everything perfect.

The rooms were more than adequate and the service was above and beyond.

Upon return to hotel, room wasn't serviced / cleaned.

I recommend this site for family relaxation, skiing, walking .

 location of the hotel was perfect for skiing as slope was just outside the Hotel Regular bus service to the town or Kasprowy Wierch was bonus Also nice swimming pool and entertainment for kids Also perfect breakfast so far the best choice of breakfast we ever had Customer Service not so great

Good food, nice skiing and very nice hotel.

Excellent location for skiing as the ski lift is next to the Hotel and the Hotel is also very close to Gubalowka and the main promenade Krupowki.

but I could imagine it would be an excellent place to stay in Winter as it was right next to a chair lift for skiing.

Overall, this hotel can be good choice if wellness and pool are open and there is lots of snow, since skiing is right next to the hotel, which is great.

The location superb for skiing all day and visiting the lovely mountain top restaurants.

Hotel is lovely right on the slopes so easy access to the skiing.

For simple skiing its got it all at an excellent price.

Very good hotel, comfortable, ideal location for family and people to experience skiing.

Ozcypek cheese was burned, the jam used was overly sweet and felt like defrosted and their ”tuna” steak was either not tuna or then it was so overly cooked that one couldnt even recognize it was tuna.

Outdated room, smelling of stale smoke and fitted out with damaged furniture and furnishings.

Buffet for morning was disgusting and 20 euro a head .

3rd and last day was a Saturday and during the afternoon several all male parties arrived and began hammering out loud music, shouting and smoking.

we found some dead insect in the bathroom and a lot of bird poop on the balcony.

The carpet had seen better days, with a nasty looking stain in the middle of the room.

The breakfast was delicious with numerous dishes to choose.One little minus was, that we received smelly towels (seemed they where not washed after the last visitors).

You can feel the smell of cigarettes or loud music from the balconies next to you.

And during the first day of my stay there was a strong smell of urine in the bathroom.

Spa was also nice and kids club with babysitters who took well care of our 4 year.

We particularly enjoyed the spa facilities! !

z o.o., Willa Jadwiniowka, EduTatry, Pomnik Chałubińskiego i Sabały, Nova Kultura, Polana Strążyska, La Perla Spa Clinic, Klasztor Albertynow Na Kalatowkach, Sleigh Ride in the Tatra National Park, Grzes, Harenda Ski Area, Freeride Academy, Kondracka Kopa, Przelecz Miedzy Kopami, Edukacyjny Park Linowy Siwa Polana, Chocholowska, Witow eXtreme, Witow-Ski, Szkoła Quadów, Czarny Staw Gąsienicowy, Wyciąg Narciarski CzerwienneSki, Czerwony Staw Pańszczycki, Tatra Adventure Zakopane, Koscielec, Kozi Wierch, 2291 M N.P.M, Wielka Siklawa, Termy Szaflary, Termy Goracy Potok, Koniowka Off-Road Track, Dyskoteka Morskie Oko, Kaniowka Ski Area, Centrum Hawran, Kosciol pw.

Spa was nice and clean with new equipment.

Spa has age limit 18 to relax area which was nice.

The spa is beautiful and the deep tissue massage totally hit the spot.

The hotel offers very impressive spa zone.

The SPA is beautiful and I would say the best of all of the hotels in Zakopane I sayed in so far.

The SPA inside the hotel was outstanding and I can frankly say that it was one of the best SPA I have ever been to. '

The spa and wellness area is a must to be visited.

The spa and pool best with the most beautiful view!

You can also treat yourself in the spa downstairs.

The spa area was great with glass walls to the mountains.

The staff is amazing and very thoughtful.

There is only space for two people in the “business corner” and the desks and chairs are well past their prime.

1 person was accused of breaking a sofa in the reception and we were threatened to pay 3000eur for the damage.

Couldnt take the answer ”give us couple minutes”

I found the staff very friendly and helpful.

The manager of the restaurant needs to be mentioned as very professional ,very welcoming and the staff were very attentive as well.

The staff are genuinely courteous, efficient, and helpful.

although a couple of the staff were fairly rude, most were fantastic

The Mercure Kasprowy Zakopane is near these landmarks: Giewont Mountain, Punkt Widokowy Zab, Suche Ski Area, Jaskinia Mrozna, Wiktorowki Chapel/Kaplica Na Wiktorowkach, Muzeum Oscypka, Rusin-Ski, Zelené pleso, Muzeum Zdiarsky Dom, Tatras National Park, Koscioł pw.

but tbh this view can be reached almost everywhere in Zakopane so I wouldn’t stay here for the view.

The hotel has a magnificent view on the Tatra.

but renovated.Room is comfortable with nice view.

What a wonderful property in the Tatra Mountains.

Room was very nice with nice location with a view.

The view at the mountains is nice, the town is nice, the mountains are wonderful.

On a clear day, you can just make out the iron cross on top of Giewont mountain.

Breathtaking views from rooms, restaurant and terraces.

but the shuttle service works well and is cheap to use and the view of the Tatras' are spot on.

Mercure Kasprowy Zakopane

quietness

smell

restaurant

view

staff

breakfast

room

skiing

breakfast restaurant

Breakfast was lovely with sausages, eggs cooked to order, and a selection of breads, cheeses, meats, salads, cereals etc.

Food is good and breakfast buffet plentiful covering all dietary needs.

Breakfast was plentiful and included option for fresh eggs to be made

Staff raced down to give me my watch that I had left in the room! Honest staff is really great :)

The breakfast was good too, many things to choose from, also polish specialities.

Location 5 star (on the most tourist street)
Room 5 star (2 balconies, beautiful wood work)
Sauna/pool 5 star (we used it every day of our stay, no one else)
Breakfast 5 star 
Reception 5 star (everybody speak English)
Massage 5 star (Barbara did a great full body massage, ask for her!)

We only had drinks and breakfast which was very nice (included)

Pros : very great service , nice hotel, big hotel rooms , big balcony, very helpful staff , its in the heart of zakopane, two minutes away from Krupówki street, great breakfast 

Cons: none 

I highly recommend!

Breakfast was very good and lots to choose from.

Very nice rooms and great breakfest which allow me to recommend this hotel for you

The breakfast offered is terrific with loads of variety.

The breakfast and the facilities were very very good!

The buffet style breakfast is more than adequate, & garauntee'd to set you up for the day.

Nice room, clean bathroom excellent breakfast and safe parking.

The restaurant is trully Polish with very good breakfast and bear :)
Do not miss the bryndza!

Good breakfasts, nice staff, interesting music evenings, beautiful views, plenty of good restaurants, shops nearby - ORSAY next door :) walking distance  to get transport to Gubalowka with lovely market and breathtaking views.

Breakfast is a buffet with cook-to-order for fried eggs, omlettes, etc.

This is a cosy & compact hotel right on the main street in the centre if this beautiful town.

2, AquaFun Park, Pieniny National Park, Pieniny National Park - Information Center, Hurricane Factory, Tatry Shopping Center, Dom PhMr.

Sabala Hotel is located in the heart of the centre.

The hotel is ideally situated in the centre of town right next to the shops, restaurants and just a short walk to the bus stops and train station.

Stayed for four nights and enjoyed everything about the place it’s in a great location in the centre of town if you want to go out plus a terrific bar and restaurant if you want to stay in.

Excellent hotel, exactly in the center of Zakapone, close to everything.

There is a swimming pool, solarium , sauna & wellness centre on the 2nd floor, which is so relaxing.

The wellness centre is pleasant and recommend a treatment at the start of the break .

This must rate as one on the most pleasant hotels I have stayed in The location was in centre of town The staff were all extremely pleasant and helpful and the food in the restaurant was first class with great service and pleasant  surroundings and entertainment

Hotel Sabala is in a great location right in the center and a short walk to great pubs and restaurants. The Hotel bar/restaurant looks great inside and the food was fine (we had the lamb in a pan which was very tasty,

although located in the center of things, is far enough off the main street that it is quiet.

The situation of the hotel is wonderful, being right in the centre of the town.

The location is brilliant, right in the centre of town and the restaurant below the second part of the hotel is very cheap and the food is good.

Sabala was in the center of all the tourist action and very handy for the mountains and all the attractions.

My advice is to email the local tourist info centre and get a list of pensions in the area.

The Sabala is a very comfortable, mountain hotel in this resort, a centre for skiing and mountain walking.

Let me start by saying there is no elevator.

However, this means its interior is rambling and, without a lift, an upper floor room is a long way away.

There is no elevator so be prepared to walk up the stairs,

Only one draw back is there is no lifts and quiet a lot of stairs so would be no good to wheel chair users.

Access to the local attractions and mountain lifts couldn't be easier.

The room we were allocated was on the top floor and there is no lift!

The only downside is no elevators, in case someone need them.

You can walk anywhere around town from it's central location.

It's location is unbeatable, the rooms are clean and comfortable and the decor is quite amazing.

Zakopane is located in the south of Poland near the foothills of the Tatras Mountains.

Excellent location with some rooms overlooking the main street.

However, don't let this put you off a great hotel in a great location.

The restaurant is a popular location in the locale for locals, and you can see why, this is so, with the food looking fresh and tasting fresh.

Great location, in the middle of Zakopane, right at the main pedestrian street.

We enjoyed our stay at this hotel (one night),  It is perfectly located within short walking distances to the funicular (15 mins), shops and restaurants (literally outside).

This place, given its prime location,  should be making a fortune,

Lovely hotel in a perfect position to see the town, literally step outside and you are there.

Hotel Sabala is in a fabulous location, on the main high street in Zakopane.

Sabala is located right in the heart of Zakopane, overlooking the pedestrian Krupowki - ideal for people-watching.

Perfect location in a herat of Zakopane, hospitality, cleanliness on all hotel and in a roomsm everything  was again great and we will come again and again,

Hotel is in old wooden style, located on Krupowki - main street in Zakopane.

This hotel is located right on the pedestrian walkway/ shopping.

but our fellow travellers were disturbed by late night revellers.

although the walls were a bit thin (we had noisy neighbours).

even though the room at the rear was quieter the windows needed to be open for air which was noisy early next morning due to barrels being rolled into their beer cellar and the car noise of staff arriving.

We were a bit bothered by roadworks noise

Also, having a room directly above the restaurant meant you could hear the traditional polish band they had (but again, no major issue as we were only there for 3 nights).

- WIFI signal in the room was not at 100% on my tablet and phone 
- Some noise from the street below during late evening/night hours.

It can also be a bit noisy in the rooms until late as most rooms (front and back) overlook the bustling town.

The problem with this room is that is right above the restaurant kitchen, so there was constant noise of furniture being moved around, plates and glasses clinking and all the usual kitchen noises, which can be a nuisance, especially as the noise went until late.

Those at the front of the hotel complained of noise up to midnight.

The view from our room was over the main Street and wasn't too noisy at night it was a wonderful view from the roof

The room we were given was on a busy tourist road with constant noise.

Zakopane is a "resort town", and even in the off season, it can be noisy.

but nevertheless you cant hear the noise in the rooms above.

The sound transference from one side to the other is very high.

The only issue I had was that you could hear some noise from the halls which could be an issue for very light sleepers.

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