but the other  one was helpful and friendly!).

Hotel staff were very friendly and helpful and the rooms were clean, spacious and well decorated.

Employees were very helpful, friendly and generaly warm people.

The parking was safe and the welcome was very friendly.

From the moment I entered the hotel, a friendly reception staff awaited me.

The staff of the hotel was really friendly and nice, if we needed or wanted something…..no problem at all.

From the moment we walked in we were greeted by very friendly staff.

Family of 4, stayed at Europeum for 3 nights.We were welcomed by  friendly and helpful staff.

Very friendly staff and extremely helpful.

The hotel restaurant had a very nice breakfast and the staff was friendly.

This hotel is located close to everything and the staff are very friendly.

Staff were very helpful and friendly even before our arrival.

Nice modern, clean hotel with friendly staff and it's located just 5mins from the main square.

The staff is very friendly and they did the maximum to assist us for any issue we had.

Great location; 5 minute walk to town square, 20 minute drive to the airport, public transport out the front.

It's just outside the Old Town - public transportation is just across the street and there are many restaurants in the neighborhood.

Good location on the ring road for access to public transportation and a short walk to the Rynek (and Restauracja Konspira one of the best restaurants in town).

It is conveniently located in the historical centre of Wrocław, It is only 200 metres (less than 200 yards) from the Market Square and close to public transport.

Easy access to public transport & local facilities.

I was at this hotel several time and I’m still fun of this place in terms of staff quality, breakfast, room clean and location 
I can highly recommend this hotel 
This hotel is very close to old town, where you can find a lot of restaurants

Had a last minute booking through hotels.com

Hotel was ok, room clean and had everything that I’d need

Ultra clean rooms, nice bedding, the room for 3 persons was a king bed and one single, perfect for our family of 3.

The staff spoke great English, the rooms were tidy and spacious, beds were comfy.

Hotel itself in like new, good service, good bed, clean room and hotel.

Service was very nice, the rooms are clean and well equipped.

This is a lovely hotel the staff have great English and are.so helpful The breakfast is lovely and the rooms spotless I loved my stay here and would recommend it highly everything is, within walking distance

The room was very clean and comfortable and all the staff were extremely friendly and helpful during our 4 night stay, The location of the hotel is perfect as it is very close to the Rynek

Nice, clean room with comfortable king-size bad and spacious bathroom.

Large and clean rooms, with a nice bathroom.

The room was clean, plenty big, and with a nice bathroom.

Overall a great reception upon arrival, clean room & bathroom as one would expect

Room was clean and spacious with mini bar .

The room was very clean and very well maintained by the housekeeping staff on daily basis.

The room was clean, comfortable and nicely decorated and served us well for the 3 days.

The Europeum Hotel is near these landmarks: Rynek of Wroclaw, Muzeum Piastow Slaskich, Raising of the Holy Cross Church, Wroclaw Zoo & Afrykarium, St. Nicholas Church, chopper bar, Ostrow Tumski - (Cathedral Island), Marilyn - Moje Miejsce W Brzegu, Panorama Racławicka, Kolejkowo, Multimedia Fountain at Pergola, Monument to the Anonymous Passerby, Museum of Games and Computers of the Past Era (Games Museum), Japanese Garden - Szczytnicki Park, Hydropolis, Botanical Garden of the University of Wrocław, Archikatedra pw.

Pros:
- location is just few steps from Plac Solny and Rynek 
- good breakfast 
- underground parking (although entrance is really narrow, I've seen worse in other european downtowns. My car has almost 5m

Nice small hotel in near old city center Rynek.

At only 5 minutes by walk close to Rynek central square.

Perfect location, in the neigboorhood of the Rynek.

This hotel is a good choice to be close to Rynek

The location is superb - over the road from the Rynek.

The location of the hotel is very close to the Rynek square.

This hotel is located across the street from the Rynek, so the best of both worlds, great location

Nice clean fresh rooms, close to the Rynek ( Old Town Square) 5 minute brisk walk from the hotel.

Hotel is only a five minute walk from Rynek with a controlled light crossing over the dual carriageway close by.

The location is perfect for the Rynek with great access for local trams and buses, including the airport bus 106.

The hotel is located near the hear of the city just a short walk from the Rynek.

Very attractive and comfortable hotel within walking distance of Plac Solny and the Rynek as well as the city museum and the White Stork Synogogue.

This hotel is perfectly situated just 5 minutes walk from Rynek and less than 10 minutes from the airport bus drop off point.

The location of the hotel is perfect, 2 minutes walk from Rynek.

The hotel is in a great location to the Rynek, with good access to the airport bus route only a 5 min walk away.

Hotel is situated in an excellent location just across from Rynek Square.

Check in staff were very helpful and we were pleasantly surprised by the rooms.

but could be slightly bigger anyways it was acceptable , very nice stuff created welcoming atmosphere especially Ms Marcelina.

Great location, clean and spacious rooms, parking in the basement with lift straight to reception.

Very homey athmosphere, very helpful staff during COVID time with arranging the breakfast and other necessities.

The staff that makes you feel welcome, and they were excellent!

The staff was really nice, we did not get there until 2am(no problem to check in that late).

Third time visiting this hotel..Wonderful stay, excellent location, very good dinner in the hotel restaurant,  staff excellent, thanks to Anna and Natalia and all the staff at reception.

We stayed here for one night on a romantic stay offer.The staff are delightful, very helpful and full of good  advice as to where to go in the city.

Great bed, downside was ventilation system with no possibility to open windows.

There was some street noise and light, with the street car and a huge street lamp right outside our window,

but ofcourse what else  expect then the window is facing the main street of a big city.

I would have preferred a room in which I could have opened the windows for a bit of fresh air

The only negative was that the curtains weren't blockout or big enough for the windows and let a lot light in.

The downside was that the windows didn’t open and fresh air is impossible.

We had an issue with curtains in our room and it wasn’t resolved until the last night of our staff.

The air con is great it was very hot during our stay and the windows don't open ( safety I think,).

It was not possible to open the windows which I found a bit claustrophobic.

I'd requested in advance a room with a bath and full length windows and that's what we got.

even though it looked out onto a main street, the thick glass in the window ensured a peaceful nights sleep.

Windows cannot be opened, what I personally do not like in a hotel.

I have rated it 5 stars, I'm sure others will disagree, some draw backs before I say the very good stuff, the air con in the room is regulated at 21.5 and is only adjustable by 1.5 wither way, not really that good as we like to sleep in a cold room and the windows don't open that is the only negative I have to say.

my only complaint would be no tea/coffee making facilities, also the windows dont open, I hate using an ac

You can't open the windows - only airconditioning.

There is air con in the room,  and the windows do not open.

Unfortunately, as in many European hotels, there was no shower curtain, so taking a shower flooded the entire bathroom floor with water.

though I had to have aircon on at all times as windows don't open.

Europeum Hotel

window

rynek

room cleanliness

public transport

Double Tree has a great breakfast; the executive lounge and sauna facilities were great.

The service in the executive lounge was suddenly reduced to 2 hours (6-8pm).

Including pool, spa, executive lounge and so on.

We were upgraded to the executive room with access to the executive lounge.

Executive rooms give access to the Executive lounge -  snacks (biscuits, fruit, nuts, tortilla chips) and soft drinks tea/coffee available all day.

The executive lounge has great food and drinks.

Our stay here was very nice especially with the executive lounge access.

Executive Lounge had good hors d’oeuvres and 2 entrees.

The executive lounge is open for both breakfast and evening cocktails, plus staying open until 11pm with bottled water, soft drinks and tea for those late work nights.

Starting with a friendly simile at a reception desk, followed by a warm personal welcome, to home hospitality in executive lounge.

We had the luxury of the Executive Lounge which was great, food and drink replenished constantly.

The executive lounge on the 2nd floor was quite large and there was a good choice of foods and beverages.

I paid extra for a better class room with access to the executive lounge.

Nice feature was the access to the executive lounge with cold drinks and coffee.

The executive lounge is a nice feature space and has an excellent breakfast.

They worked to get my room ready and allowed me to wait for a little while in the executive lounge.

The hotel itself is very new, and has an Executive Lounge, and a fitness/spa area.

Access to the Executive Lounge is a definite benefit as it not only gives you free breakfast (although they do try hard to get you to pay for the normal breakfast),

The staff was very friendly, professional and willing to help.

On the second and third day they were absolutely wonderful, very friendly, polite, helpful .

When checking-in I was welcomed as loyal member by a friendly staff.

Staff was very friendly and receptionist even called us to the room after check-in if we are satisfied with the room.

Check in/out smooth- girls were very friendly.

However not a particular friendly vibe in Wroclaw.

The hotel staff are very friendly and very willing to help with any directions.

Location just minutes from main square 
Deserves the 5 stars, very friendly staff, excellent rooms.

Nice location, friendly and competent staff, and nice and spacious rooms.

Easy to find, good parking conditions, very friendly service.

Perfect short stop, great location, very good breakfast, nice friendly staff, good bar and restaurant, could not fault the hotel at all, even has a handy basement garage for car parking with lift connection, ideal.

A very nice swimming pool, large rooms and friendly helpful staff.

Lovely hotel, friendly staff, big modern bedroom and hotel.

Staff are friendly, hotel is clean, and a nice place to stay.

Very friendly and extremely helpful staff.

Wroclaw itself is a lovely and very friendly city.

A look to the hotel building from outside raises already the expectation for a modern style.

In case you want something new, minimalistic and modern and you are tired of aristocratic ultra luxury Monopol hotel, this Doubletree is a perfect choice.

Nice location, very modern hotel, very clean, amazing service and staff!

Modern hotel, located a 10 minute walk away from the market square.

The inner courtyard was dull - lacked the modern planting schemes seen elsewhere in Wroclaw so you just peer across at other businesses - the Pinta bar for example.

Modern building, well situated, great facilities, fantastic service.

Sixt car rental office in lobby. The “clean” modern design means there aren’t enough towel racks or places to put things in the room, other than the stock (!)

It is part of a complex with adjoining excellent restaurants and bars and is opposite a modern mall which has a very useful Carrefour Express.

Hilton Wroclaw is a modern, clean, spacious hotel.

Large, modern striking building located 10 minute walk from old town.

New and clean rooms with a very modern furnitures.

The staff are very helpful, rooms very clean and hotel very modern.

The rooms were very modern and massive, with a super comfortable bed and a really big bathroom.

Building design is very modern, rooms were very nicely appointed.

The Hotel has a modern style and is well prepared to welcome also bigger groups and for business events/conferences

They’re also nicely decorated, very modern and equipped with all typical appliances a traveller may need 

2) Overall cleanliness level - this factor is typically high on my list of hotel assessment criteria.

Very modern, professional service, very clean.

The table is tilting all the time, it’s really annoying when you eat 

For the wish list: possibility to cast video from you phone (IOS and android) to the tv.

I also had to call housekeeping to get a bathrobe.

Ordinarily, this is not a problem, if only reception would answer the telephone when you call them from the room!!!

Tried to call reception - nobody answers that phone either.

I did not use wi-fi, because I had an internet in the phone.

Unfortunately we had a few issues and needed to ring the staff a few times.

So after breakfast we attempted to use our phones to locate the address for the sporting event centre so we could book the Uber cab - unfortunately the address was a bit confusing.

By the way, if you're asking a taxi for a ride to the hotel you might want to call it the Hilton as that's how folks seem to know it.

The staff are amazing, I left my phone in a taxi on the way back to the hotel, and despite it not being their problem, they took on the job of tracking down the cab and getting my phone back to me.

You cannot order food to your room, unless you order from the room service menu, which is poor :(

The bathroom - really poor: small and badly equipped.

2) poor sound insulation of the bathroom walls in the room 
3) price for parking the car overnight 

There’s an added benefit to this hotel, which is that in the same building you have a selection of restaurants, some of which are pretty good (e.g., Campo)

In my view, if you’re after a simple, comfortable stay and don’t need to bask in the luxuries of much more expensive hotels, this is a good choice

One more thing: restricting when kids can and cannot swim in the pool is quite poor policy if you ask me.

but not good walk for caring luggages, due to a poor road condition.

Were it not for the poor air conditioning I'd have given this place 5.

Wish swiming poor warm more welcome to kids.

Young staff without experience 
No room cleaning during new year’s day
Executive lounge with very poor meals and beverages 
Don’t book the dinner because you pay an amount and not a menu and to have a normal dinner you need to pay extra money

Restaurant/ breakfast - poor service, almost always empty,

The food in the executive lounge is not exciting, due to a poor cooking style and lack of attention to details (e.g., how is it possible to eat French cheese if there is no bread ?).

but those with Windows facing main street are not the Best choice as you can hear the trams and traffic, poor quality Glass.

Clare, Sciezka historii Wrocławia, Info Centrum na Ostrowie Tumskim, Pharmacy Museum in Wroclaw, Wroclaw SPA Center, U Jacka Moto & Chopper Bar, Galeria Dizajn BWA Wrocław, La Sezam Billiard Saloon, Pomnik św.

Spa is great and its free for the guests.

Also, it’s connected to a spa and gym facility which are also great.

The massage was fantastic, the treatment rooms were really clean 10/10.

The rooms, the beds, the brekfast, the service, the spa, the admosphere, the location, the  happy and helpful  staff.

There were robes and slippers   A spa  & wi if  & a nice bar and restaurant   It’s in a great location to walk anywhere especially the old town.

Located right next to Dominikanska shopping mall, and the Rynek City mall / Market area, this hotel has a nice Sauna and Swimming Pool.

but the restaurant next door is excellent
Spa facilities are great but over priced

Rooms are clean very spacious, very comfortable bed 
good size swimming pool,  steam room and sauna.

What I really loved was the elvator to the spa and pool.

The hotel has a free gym and pool & also has an area where they offer spa treatments (massages, manicures, pedicures, etc) at pretty reasonable prices.

There is also an SPA downstairs as well as  free gym room and a great swimming pool

The staff couldn’t do enough for you and were very efficient and cheerful in everything that you asked of them.

Restaurant has a great selection of food -prepared at very high standards and served by a very professional team of waiters.

but the reception lady was extremely helpful to us.

Marlene in the front desk was extremely helpful 
I highly recommend this hotel.

The room was comfortable and well-equipped, the service great, with smiling and ever helpful staff both at the Front Desk and at the Restaurant.

But the best part is the fabulous staff that works only to insure my comfort.

Excellent staff throughout and great central location (10 minutes walk from the station).

I did try ask one of the cleaning ladies in the corridor for towels

Nice clean rooms with very helpful staff, Really enjoyed our stay.

Weekend staff seems to be more relaxed ( still very professional) you can approach them with anything and they were very happy to help/assist you.

Generally speaking the service and friendliness of the staff is amazing.

The lady at the front office in the morning of check-out, who spent a number of years in UK before moving back to Poland and whose name I am not able to remember was helpful with her suggestions.

The stay was exceptional and the staff are all beautiful.

What I can say is that overall the staff cares a lot for the comfort of their guests.

DoubleTree by Hilton Wroclaw

poor

phone

executive lounge

modern

The only small remark is the heating that for such large rooms and with such large windows is too limited for the cold Polish climate.

Air conditioning wasn't working correctly in my room.

I asked to change my room for one with efficent air conditioning

The aircon was also on at 27 degrees, which was a tad too warm and we joked that we were in Spain rather than Poland.

Our only complaint about our 3 day stay was that the air-con simply couldn't cope.

The air conditioning was a bit difficult to get right,

The room AC has limited range of adjustment,

though I found the air conditioning a little too aggressive making the room a tad chilly at night.

Only slight tweak would be that the room was very warm and the aircon seemed to struggle a bit.

This room had no air conditioning working.

Our garden room that our family was in had intermittent WiFi service and the AC did not work properly.

AC didn't cool - rooms were hot and humid.

but AC was too cold and can not really be changed
In the room 1 there is some music from the lobby, which is quite disturbing.

There is no extra air con in the bathroom.

but a bit warm, the heating was turned on a bit too high.

even though the temp outside was freezing.

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