Bed sagged, wallpaper was hanging off, bathroom needed a gut reno and power strip with all appliances plugged in didn’t scream safe.

The furniture and carpet were stained, the door would not close without slamming it, the bathroom door would not close, there was rust at the bathtub and toilet drains, and mold in the bathrooms.

The rooms are spacious the bathroom is a little dated

but gave 4 stars because the washroom in our room was very small.

Room need some maintenance especially in bathroom.

Some bathrooms are very small, so if you are a larger person you may want to ask for a larger one.

The room was dirty,peeling wallpaper,drip marks on the walls of the bathroom and furniture that was so worn we didnt want to sit on it.

The bathroom sink had no drainage stopper so you could accidentally drop something in it.

It's just an old hotel that could use a bit of investment -- a new tub without rust, thicker windows to keep out street noise six stories below, etc.

The room was very small and you practically had to back into the bathroom it was so small.

As a historic city hotel the rooms are not huge and the bathroom is rather tiny

The en suite tub in the room was falling apart and dirty.

Just know that the hotel is over 100 years old, so don't expect modern amenities and furnishings.

Anyway, for me, nothing detracted from my first favorable impression of the bathroom.

The gravity of the drain hole was extreme and captured several toothpaste tube tops--lost forever.

I used the bathroom, which again, was a challenge to get in.

Need to remember the hotel is 100 years old so the bathroom is small and the appointments follow suit.

It has a kind of historical cozy feel to it!

The hotel has a great location in walking distance from the historic district, shopping amd dining.

I love the historic nature and design of the building and decor.

As others have written, this is a lovely, historical hotel.

It has many historic photos inside the building and you can get a sense of the impact that it had.

The staff has that classic old touch hospitality and looks after everyone.

but in a nostalgic way, everything functions well and it’s so convenient if you have an event at the Community Arts Center.

Rare to find a historic downtown property with secure adjascent parking.

I appreciate the historic character of the hotel and the efforts made to preserve that character.

however they doing an excellent job of keeping this classic hotel relevant.

As when I’d walked into and through the lobby, I knew I was in a memorable historic hotel.

The hotel is 100 years old and has that “old classic hotel” charm - you can see what it would have been like in all its original glory!

This is a historic hotel that was certainly interesting,

First impressions are everything and I didn't find it classy, unlike other reviewers.

Whether it's entertainment at the Community Arts Center(right next door), many restaurants nearby or shopping from clothes to Antiques.

The location downtown is fantastic, within a few blocks of many restaurants, breweries and historic sites.

I've stayed in plenty of historic hotels that were able to deliver an acceptable bathroom experience.

The room was truly more like a suite, which classic antique furniture and decorations.

Winter State Park, Street Of Shops, Rollermills Antique Center, Lewisburg Farmers Market, Fantasy Escape Room, Barnes & Noble at Bucknell University, Smiling Chameleon Draft House, Tastecraft Market, Sakura, The Miller Center for Recreation and Wellness, The Campus Theatre, Civil War Cider, Lewisburg Children's Museum, Montour Preserve, Bucknell University and Hess Field / Robbins Trail Park

This a charming, old hotel with a great staff, comfortable beds, great breakfast, bar, and restaurant in downtown Williamsport.

Pros: Central location with great walkability to restaurants and downtown.

Downtown Williamsport was a little quiet,

I always look forward to my stay at the Gennetti in Downtown Williamsport, PA!!! A+

Location is amazing right in the downtown walkable to everything.

Close to downtown businesses and the Bullfrog Brewery.

Older hotel in the heart of downtown, great location, clean & quiet rooms.

though it is downtown, it has a free parking lot adjacent.

Location downtown is within walking distance of numerous great venues.

There is a secure parking area, a friendly front desk, nice lobby and the location is very convenient to downtown area.

Genetti is right downtown, convenient to everything, including the great Bullfrog Brewery which is just around the corner.

Located in downtown area, east to walk around.

Super clean, excellent customer service, great food, in downtown Williamsport, home of the little league world series.

Helpful staff and located within walking distance of the downtown loaded with restaurants, bars and some shopping.

Love this old hotel.it has so much character.. great staff and I can't say enough about the complimentary breakfast!!

Complimentary Breakfast is hot and varied.

Breakfast the next morning was included and was way better than most buffets.

Terrific hot breakfast buffet included in the room price.

The complimentary breakfast has always been delicious,

Probably one of the best free breakfast’s we’ve ever had.

Free  breakfast offers a wide selection and quantity.

The Complimentary Breakfast buffet made it worth it.

I did suggest to management in a survey that the included free breakfast utilize containers/small size boxes for yogurt and cereals.

I’ll definitely return! -Complimentary Breakfast buffet is decent, and excellent coffee :)

Free breakfast option and free parking is very nice.

The food in the restaurant is excellent and the hot breakfast included in the room price is way better than most other hotels.

Checkin was smooth, instructions for getting to the car park (right behind the building) are clear, the parking is plentiful and free, and there are plenty of luggage carts to help get you to your room.

The complimentary breakfast is a proper buffet.

Breakfast that was included in the room rate was great.

After showering and dressing, I went downstairs for the complimentary breakfast.

The breakfast is elaborate and very good, not like chain motel complimentary breakfast.

Service was great, staff was friendly and helpful.

From the moment you drive in to their rear parking lot to the moment you check out--you don't it's an express system-just leave at the end of your stay--I enjoyed a welcoming and friendly attitude from all staff.

Charming hotel with a friendly, caring staff.

The price was good and the staff was friendly (though short-handed).

The staff were all friendly and helpful - from the front desk to the dining facilities.

Very comfortable beds, friendly staff, FREE full breakfast, vintage charming furniture in a grand old hotel.

Waitstaff at restaurant are very friendly.

The shower is so small; anyone that is not skinny is not showering in there.

I just have one complaint, the toilet in the bathroom was to small.

but had plenty of space (bathrooms are small, this hotel is old!).

Although our room seemed more modern than the others, the bathroom was small and had a low drop ceiling.

Bathroom was tiny and in need of a complete gut job
Toilet from some other century

SOME of the bathrooms are a bit small, as this is a Historic Hotel and back in the day folks didn't require 475 square feet of bathroom space.

Very tiny bathroom, and the sink is in the actual room.

but the bathroom was very small and the sink area left no room to put even a tooth brush on the counter because there was no counter.

even though it was small and there was a very small bathroom.

We were transferred to another room that was better in that it didn’t smell.

This best western is filthy, very old and I would not touch one item in it.

I accidentally touched it and it was disgusting.

My room was musty and there was mildew on the shower.

Only complaints were that the hallway (8th floor) had a bad smell and the bathroom lighting is really bad/dark.

Lobby and hallway to room smell musty and of stale smoke.

Also our room had  a very musty smell and there were not two queen beds, one was clearly a portable double nowhere near big enough for two people to sleep in.

The room smelled strongly like stale smoke, we could hear the conversations going on in rooms on either side.

There was no residual cigarette smoke in any part of the hotel that we were in which was a bonus considering how old the hotel is.

Though the hotel is non-smoking, we found many people smoking in the loading dock, which is only separated by one door from the entrance hallway.

And 3rd this is a non smoking hotel and it smelled so bad of stale smoke and fresh weed.

This blatant disregard for the safety of guests and patrons as well as Pennsylvania law is absolutely disgusting.

Motel like appearance takes away from the hotel and musty smell in the hall way does not help.

however the rooms did not look like the pictures on the website and had a musty old smell.

In front of me there was a gentlemen who had an issue and the staff checking breakfast cards proceeded to talk about him when he left and call him very nasty names in front of me.

This place was unsanitary-filthy, had a terrible odor, everything about it was down-right DISGUSTING & CREEPY.

Clean rooms, helpful staff, fast and easy to check in and out.

Meeting rooms were spacious and our event was handled very well by staff.

Room service was offered every 3 days, and fresh towels were available if I walked to the front desk.

The local attitude was great, had a live jazz band that played for the crowd in the alley where the fun spot is.

The check-in staff was gracious, the room was very nice and I like to see a grand older hotel (the Genetti was originally the Lycoming Hotel built in 1922) restored and well appointed.

great place, old world feel with pictures and furniture etc, 
My daughter thought we were staying at "The Shinning Hotel"
front desk guys Mat ( yes has one T) and Tim were great to talk to,price was great, easy parking, very nice breakfast buffet

Front desk staff is exceptional check-in process was very easy.

While this is an older hotel, it has a lot of charm and the room was equipped with a small refrigerator, nice writing desk, and a small wing chair.

Every staff member was generous with their time and acted most professionally.

We have been going to the geneti for years, the place is beautiful, the staff is great and we are never disappointed.

but the staff is excellent and we have always had a good experience.

Genetti Hotel, SureStay Collection by Best Western

bathroom

smell

small bathroom

classy

free breakfast

downtown

Breakfast area is pleasant and has typical items- scrambled eggs, make your own waffle, yogurt, oatmeal, cereal.

The service at the breakfast area was very nice and had a good assortment of foods.

The breakfast area was large with a variety of seating, great selection including hot and cold items.

Staff working the hot breakfast buffet area were very friendly as well.

The Breakfast area and outdoor patio were great for our group in the evenings.

Breakfast area was well staffed and with plenty of choices to choose from.

The hotel has a fitness center, business center, combo dining area for breakfast and lobby, guest laundry.

The breakfast area was kept clean and neat at all times.

The breakfast area had juice, coffee, waffles, all sorts of bread items, cereal, eggs, breakfast meat, oatmeal and fruit out every morning.

Very nice breakfast area and a nice selection.

The breakfast was good and the breakfast area was beautiful!

The breakfast area is VERY nice and the breakfast was good!

Breakfast area was roomy and food was good.

The breakfast area exceeded other Hampton Inns based on quality and friendliness of staff.

The room, hotel, hotel lobby and breakfast area were very tidy and neat.

Nicely appointed rooms and a nice breakfast area.

but the kitchen personnel did the best they could with the bulge of people filing through the breakfast area.

I left a comment card with these concerns after my second stay

The only downfall to the stay was the  hotel staff did not recognize me as a silver rewards  member and charged me for a bottle water where other hotels do not.

The cancellation was part of the move and the other hotel billed us a no show.

we were not charged for an extra car, and given the option of a late check out without asking or being charged.

As a Hilton Honors member I was informed that while receiving credit for the stay I couldn't receive points.

I was told that I had to use the original card.

but after traveling 4 hours and already going back down once when key card did not work, we just wanted to go to sleep.

She knew they could figure it out later without my credit card being charged a second time.

There was no extra charge for the switch and the rollaway.

Friendly desk, breakfast, and maintenance staff.

Staff was extremely friendly especially the staff in the kitchen.

This hotel did not disappoint in terms of cleanliness and friendly staff.

Your hotel was clean and the service was efficient and friendly.

I’ve stayed in most of the hotels in the greater Williamsport area and this Hampton Inn is head and shoulders above all others in terms of service, cleanliness and friendly helpful staff.

Hotel staff were very friendly and helpful from check-in to check-out!

Not a resort, breakfast was decent and the staff was friendly.

Great friendly caring staff, rooms were nice and clean, and for the price u couldn't find much better.

These include abundant parking, reasonable rates, modern facilities, excellent pool (open late), and most importantly, very efficient, knowledgeable, and friendly staff.

Very quick check in and the desk help was very friendly and welcomed me back after a brief vacation.

The staff was friendly, the rooms were spacious and clean, and the area in which it was located, was close to everything you may need.

Clean great staff friendly great breakfast great local appeal and restaurants ..would stay for sure if in the area also recommend to others.

Great friendly staff and nice accommodations.

The hot and continental style breakfast is always good.

Was very glad for hot breakfast and most happy is my was not breakfast in a bag.

Clean, welcoming, and with its signature hot breakfast.

Breakfast was hot and excellent variety of items.

The pool was always clean and breakfast was always hot.

The hotel offered a wonderful breakfast spread including cereal, hard boiled eggs, belgian waffles, canadian bacon, scrambled eggs, oatmeal, fruit, juices, coffee, tea, muffins, etc.

We like the complimentary hot breakfast as we can always grab a quick bite before we go.

The free breakfast was very filling offering a good variety of foods from cheese omelettes, bacon, french toast, waffle, muffins, danish, cereal, hard boiled eggs, toast, coffee, teas, & juices.

The kids enjoyed the pool and we all found the hot breakfast had something to make everyone happy.

The oatmeal was nearly inedible, and the hard boiled eggs were inedible.

Make your own waffle, fruits, hard boiled egg, cereal, oatmeal, yogurt, pastries  various fruit juices, coffee (various blends) just to mention a few of the items for breakfast.

The breakfast had lots of hot and cold selections and the eating area was nicely decorated and comfortable.

We also enjoyed real oatmeal, sliced almonds, hard boiled eggs, fried red skin potatoes bagels topped with cheese, etc.

Coffee was good, hot & plentiful at all times and water was available in the lobby too!

Experience is typical Hampton Inn style with very good service, very clean rooms and they feed you hot breakfast in the morning--huge plus!

Ample parking and has an indoor pool that my kids enjoyed.

Rooms were great, meeting space was clean and organized, pool area was excellent and well stocked with towels

Both our room and the pool area were very clean.

Yes, you get a comfortable bed, nice breakfast, and even a pool,

I was surprised by the nice size of the rooms, the indoor pool, the great customer service as well as a very nice continental breakfast.

The pool and especially the whirlpool were a great finish to the day.

had a nice overnight stay with my daughter , we loved the pool and hot tub , rooms were clean and nice .

The indoor pool also has a hot tub that looked nice. Cons?

Nice rooms, good beds, relatively quiet, good wifi, laundry option, good breakfast, pool and jaccuzzi for kids.

Best Hampton pool and hot tub I've ever seen.

The workout area and pool were very nice.

extremely friendly and helpful staff
Great BBQ area
Nice fitness room and pool
Very good breakfast
Full of great places small historic town
Great restaurants, good food
Highly recommend to visit
Fun and pleasure

We enjoyed the pool and the exercise room.

The pool, hot tub, free breakfast and coffee/tea are our biggest draw.

The hotel was beautiful, the room was clean, the beds were comfortable, the pool was fun, the breakfast was delicious.

We enjoyed the indoor pool and  hot tub ask well as the location.

I arrived to my room after check in to find the toilet bowl disgustingly stained and the room reeked of cigarettes.

Carpet was disgusting in the halls as well as the rooms.

Pool and hot tub needed shocked as chlorine smell was over powering.

1 complaint, they tried to cover up previous smoking with aerosols instead of using an ozone machine.

I think the air/heat unit needs a new filter (dusty smell when it comes on).

I tried the gym and left to walk the trail instead as the gym was smelly,  stuffy and needs equipment fixed.

Upon arrival in our room, there was a funky odor that was bad.

Floors in the bedroom and bathroom both were filthy.

Our room had a leaking air conditioner and the smell of must and accommodated for it in a very professional manner.

The heating system worked very well, and there was no "stale" odor, like in many other hotel rooms.

100% smoke free is something I am willing to pay extra for, and the breakfast is a step above the average "free breakfast".

As the hotel is new, I was shocked to gag at a permeating bad smell.

The outside area with two fireplaces was a hit for post wedding reception drinks and laughs.

True to Hampton Inn & Suites protocol, the hotel is spotless clean, the breakfast is amazing, the staff knowledgeable and pleasant.

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