Bed sagged, wallpaper was hanging off, bathroom needed a gut reno and power strip with all appliances plugged in didn’t scream safe.

The furniture and carpet were stained, the door would not close without slamming it, the bathroom door would not close, there was rust at the bathtub and toilet drains, and mold in the bathrooms.

The rooms are spacious the bathroom is a little dated

but gave 4 stars because the washroom in our room was very small.

Room need some maintenance especially in bathroom.

Some bathrooms are very small, so if you are a larger person you may want to ask for a larger one.

The room was dirty,peeling wallpaper,drip marks on the walls of the bathroom and furniture that was so worn we didnt want to sit on it.

The bathroom sink had no drainage stopper so you could accidentally drop something in it.

It's just an old hotel that could use a bit of investment -- a new tub without rust, thicker windows to keep out street noise six stories below, etc.

The room was very small and you practically had to back into the bathroom it was so small.

As a historic city hotel the rooms are not huge and the bathroom is rather tiny

The en suite tub in the room was falling apart and dirty.

Just know that the hotel is over 100 years old, so don't expect modern amenities and furnishings.

Anyway, for me, nothing detracted from my first favorable impression of the bathroom.

The gravity of the drain hole was extreme and captured several toothpaste tube tops--lost forever.

I used the bathroom, which again, was a challenge to get in.

Need to remember the hotel is 100 years old so the bathroom is small and the appointments follow suit.

Love this old hotel.it has so much character.. great staff and I can't say enough about the complimentary breakfast!!

This a charming, old hotel with a great staff, comfortable beds, great breakfast, bar, and restaurant in downtown Williamsport.

Breakfast was great and huge variety to choose from.

Complimentary Breakfast is hot and varied.

Breakfast the next morning was included and was way better than most buffets.

The continental breakfast is always great the food is always fresh and hot!!

Terrific hot breakfast buffet included in the room price.

Very good hot breakfast served buffet style.

great place, old world feel with pictures and furniture etc, 
My daughter thought we were staying at "The Shinning Hotel"
front desk guys Mat ( yes has one T) and Tim were great to talk to,price was great, easy parking, very nice breakfast buffet

There's a pool for the kids, a pub for the adults, and a real breakfast with real eggs and home-cooked food, all at a reasonable price--what more could you want?

The complimentary breakfast has always been delicious,

On the plus side, the breakfast was excellent!

Breakfast was a hot buffet and really good.

Free  breakfast offers a wide selection and quantity.

The Complimentary Breakfast buffet made it worth it.

I did suggest to management in a survey that the included free breakfast utilize containers/small size boxes for yogurt and cereals.

It has a kind of historical cozy feel to it!

The hotel has a great location in walking distance from the historic district, shopping amd dining.

I love the historic nature and design of the building and decor.

As others have written, this is a lovely, historical hotel.

It has many historic photos inside the building and you can get a sense of the impact that it had.

The staff has that classic old touch hospitality and looks after everyone.

but in a nostalgic way, everything functions well and it’s so convenient if you have an event at the Community Arts Center.

Rare to find a historic downtown property with secure adjascent parking.

I appreciate the historic character of the hotel and the efforts made to preserve that character.

however they doing an excellent job of keeping this classic hotel relevant.

As when I’d walked into and through the lobby, I knew I was in a memorable historic hotel.

The hotel is 100 years old and has that “old classic hotel” charm - you can see what it would have been like in all its original glory!

This is a historic hotel that was certainly interesting,

First impressions are everything and I didn't find it classy, unlike other reviewers.

Whether it's entertainment at the Community Arts Center(right next door), many restaurants nearby or shopping from clothes to Antiques.

The location downtown is fantastic, within a few blocks of many restaurants, breweries and historic sites.

I've stayed in plenty of historic hotels that were able to deliver an acceptable bathroom experience.

The room was truly more like a suite, which classic antique furniture and decorations.

Winter State Park, Street Of Shops, Rollermills Antique Center, Lewisburg Farmers Market, Fantasy Escape Room, Barnes & Noble at Bucknell University, Smiling Chameleon Draft House, Tastecraft Market, Sakura, The Miller Center for Recreation and Wellness, The Campus Theatre, Civil War Cider, Lewisburg Children's Museum, Montour Preserve, Bucknell University and Hess Field / Robbins Trail Park

Pros: Central location with great walkability to restaurants and downtown.

Downtown Williamsport was a little quiet,

I always look forward to my stay at the Gennetti in Downtown Williamsport, PA!!! A+

Location is amazing right in the downtown walkable to everything.

Close to downtown businesses and the Bullfrog Brewery.

Older hotel in the heart of downtown, great location, clean & quiet rooms.

though it is downtown, it has a free parking lot adjacent.

Location downtown is within walking distance of numerous great venues.

There is a secure parking area, a friendly front desk, nice lobby and the location is very convenient to downtown area.

Genetti is right downtown, convenient to everything, including the great Bullfrog Brewery which is just around the corner.

Located in downtown area, east to walk around.

Super clean, excellent customer service, great food, in downtown Williamsport, home of the little league world series.

Helpful staff and located within walking distance of the downtown loaded with restaurants, bars and some shopping.

Probably one of the best free breakfast’s we’ve ever had.

I’ll definitely return! -Complimentary Breakfast buffet is decent, and excellent coffee :)

Free breakfast option and free parking is very nice.

The food in the restaurant is excellent and the hot breakfast included in the room price is way better than most other hotels.

Checkin was smooth, instructions for getting to the car park (right behind the building) are clear, the parking is plentiful and free, and there are plenty of luggage carts to help get you to your room.

The complimentary breakfast is a proper buffet.

Breakfast that was included in the room rate was great.

After showering and dressing, I went downstairs for the complimentary breakfast.

The breakfast is elaborate and very good, not like chain motel complimentary breakfast.

The shower is so small; anyone that is not skinny is not showering in there.

I just have one complaint, the toilet in the bathroom was to small.

but had plenty of space (bathrooms are small, this hotel is old!).

Although our room seemed more modern than the others, the bathroom was small and had a low drop ceiling.

Bathroom was tiny and in need of a complete gut job
Toilet from some other century

SOME of the bathrooms are a bit small, as this is a Historic Hotel and back in the day folks didn't require 475 square feet of bathroom space.

Very tiny bathroom, and the sink is in the actual room.

but the bathroom was very small and the sink area left no room to put even a tooth brush on the counter because there was no counter.

even though it was small and there was a very small bathroom.

We were transferred to another room that was better in that it didn’t smell.

This best western is filthy, very old and I would not touch one item in it.

I accidentally touched it and it was disgusting.

My room was musty and there was mildew on the shower.

Only complaints were that the hallway (8th floor) had a bad smell and the bathroom lighting is really bad/dark.

Lobby and hallway to room smell musty and of stale smoke.

Also our room had  a very musty smell and there were not two queen beds, one was clearly a portable double nowhere near big enough for two people to sleep in.

The room smelled strongly like stale smoke, we could hear the conversations going on in rooms on either side.

There was no residual cigarette smoke in any part of the hotel that we were in which was a bonus considering how old the hotel is.

Though the hotel is non-smoking, we found many people smoking in the loading dock, which is only separated by one door from the entrance hallway.

And 3rd this is a non smoking hotel and it smelled so bad of stale smoke and fresh weed.

This blatant disregard for the safety of guests and patrons as well as Pennsylvania law is absolutely disgusting.

Motel like appearance takes away from the hotel and musty smell in the hall way does not help.

however the rooms did not look like the pictures on the website and had a musty old smell.

In front of me there was a gentlemen who had an issue and the staff checking breakfast cards proceeded to talk about him when he left and call him very nasty names in front of me.

This place was unsanitary-filthy, had a terrible odor, everything about it was down-right DISGUSTING & CREEPY.

Genetti Hotel, SureStay Collection by Best Western

bathroom

smell

small bathroom

classy

free breakfast

downtown

I could hear my next-door neighbors through the bathroom vent,

The only minor room complaints were (1) the room was dark with only 3 lights in the entire room and (2) the bathroom fan was loud and did not turn off when you turned off the bathroom light.

The window has what I think is a really effective two-tier blind arrangement by which you can regulate the amount of light coming into your room.

Only problem we had was a noisy baseboard  heater.

The challenge in my opinion is that the room furniture is showing its age, room was dark and with the desk next to the AC (without a way to control the direction of blow) was impossible to utilize.

Upon check in, i found that they had put an oxygenator in my room and cranked up the A/C.

I switched the unit to constant fan and hardly noticed the AC kicking in.

but, unfortunately, our room next door was smoking and a bunch of rooms across the hall were smoking as well, so the smoke goes through the vents and it resulted in a moldy, smokey room.

The AC/heating unit was a tad noisy and cycled often.

The one downside is you can't make the fan run constantly while the air conditioning is on.

We didn't complain about the air conditioning that needed to be turned to 60 to get any coolness in the room, or about the tv in the bedroom that only had a few channels because most of them said "no signal".

The room stank of smoke and even after leaving the ac on while we had dinner and shopped it was still bad.

We encountered a minor issue with the heating system which the hotel took care of promptly.

And, strangely the carpeting in the entire room was unusually damp and the air conditioning failed on upstart.

At times I felt like I was in a room in Trump Plaza in AC

Apparently there was an issue with the heater - and that was a disappointment after 10+hrs on the road.

The rate includes breakfast, which has been described in other reviews as "basic".

Breakfast, let's just say you won't go hungry

The breakfast was very good with scrambled eggs and sausage to name a few of the items.

We were able to eat take-out in the breakfast area in the evening and they kept the pantry area open for guests for paper plates, napkins, knives, forks, etc.

I mostly had the eggs/meat/potatoes option for breakfast.

Breakfast was good and the room was recently updated and very comfortable.

Great having breakfast every morning and hot beverages when you enter the hotel after being out in the cold.

The water pressure wasn’t the best and I wish the breakfast offerings, which are consistent with similar hotels, were a little better.

Complimentary breakfast had plenty of choices.

The continental breakfast was very good and the food was fresh.

Complimentary breakfast was great…lots of selection to choose from.

Included breakfast which is always a nice addition, and such a nice selection of food with lots of choices!

Breakfast was delicious, red potatoes with peppers & onion, real scrambled eggs with diced ham, full array of offering.

The complimentary breakfast was delicious and slightly different between days.

The breakfasts offer plenty of options from healthy smoothies, oatmeal, fresh fruits, bacon, and even waffles that you can sprinkle on Oreo cookies crumbs!!

Free coffee all day and fresh cookies in the evening was a treat.

Free coffee all the time and chocolate chip cookies in the afternoon.

The staff were nice, we always enjoy the cookies.

They even made free cookies the night we stayed :) 10/10 would stay again!

Cookies and hot coffee in foyer nice touch.

Staff was helpful and friendly and the cookies & coffee, oh so good.

Kids loved the cookies and pool and grown ups loved the hot tub!

From the cookies in the evening to the early morning swim.

Oh, and also the fresh cookies and coffee in the lobby and Valentines candy at the front desk were a nice touch!

Very helpful staff - arrived late at night- cookies and fresh fruit in the evening.

The evening cookies are good and so is the breakfast (even the coffee! ).

They also have free cookies in the afternoon/evening.

would have liked melons instead of apples and bananas..The afternoon cookies are to die for , tho ..THIS Hampton Inn has a perfect location.

From a check-in that anticipated who I was as I walked in to a really outstanding breakfst buffet and 'to go' bags; cookies at end of day; to friendly courteous staff a every turn, the experience at Hampton Inn downtown Williamsport was exceptional.

The smell of homemade cookies made you feel at home with such a welcoming scent as you walked into the hotel.

They offer free coffee and cookies in the lobby and a really nice breakfast buffet.

Located close to the town and a variety of food outlets it is a most handy stop over venue.

If your looking to travel, you will not regret staying at this location.

Hotel was clean, comfortable and conveniently located.

The room was in a good location, near the steps down to the lobby, and away from the interstate.

This location has a business center; however, when I went to print out our boarding pass the night before our departure, one computer was connected to a printer

The location was great for visiting Lycoming.

Property was clean, located next to a Wegmans and within walking distance to downtown and many restaurants.

location was great, super close to restaurants and stores to make our stay easy and care free.

This hotel is located a few blocks from good restaurants and near chain restaurants.

Great location close to many reataurants and stores.

Stayed in Williamsport for a family visit and selected the Hampton Inn due to location, ease of access, and previous stays at other Hampton Inns.

Location near sons college great,, room clean,

Very friendly staff, nice room and conveniently located to downtown attractions.

Would recommend this Hampton, for friendliness of staff and location.

I found this Hampton Inn to be an acceptable location for my needs.

Excellent staff, clean room- enjoyed the experience.

The beds were comfortable, the room was clean and the price was right.

Staff was very friendly, room was clean and fresh.

They have clean rooms, and it's a nice, convenient place to stay.

Our room was clean and comfortable and the housekeeping staff that we encountered were very pleasant.

Very clean room and extremely friendly staff.

Friendly staff, big clean rooms, wonderful free breakfast.

The room was very clean and well attended

Our rooms were both immaculate and comfortable.

However, the first room I was given smelled of masked smoke, as did the second, which I accepted because it was a little less smoke and more mask and because I'd given up: I'm not the complaining type and figured they were trying their best and there was no point smelling a third room.

My initial room had a cigarette smell, and I requested to change rooms.

The sink in the living room was a little moldy,

The non-smoking room smelled of old cigarettes, as did the hallway.

My main disappointment was that the hallway and room STANK of cigarette smoke,

Our room was very clean except the wall mirror in the living room was filthy.

but the helpful staff came through and got rid of the strange odor in our room.

I did have a light bulb burn out in my room and they fixed it while I was out and left me a Hershey bar with a note saying it was fixed.

The room smelt horrible and the odor went into my clothes.

We will never stay in a smoking room again.

Then I had to move again because of an extended stay so I was given a smoking room only because there were no other rooms available.

We had a slight smell on one side of the bedroom (we were in a non-smoking room).

The one complaint I do have is being placed in a smoking room.

At check in, they told us we'd been assigned a smoking room. Ummm.

My room had the smell of deferred carpet maintanence and the furniture is showing signs of wear.

but was assured it was a non-smoking hotel.

Honestly, we spent fewer than five hours a night in the room, as the smell was rank.

but every day I used it, and every day it smelled like vomit, despite a sign indicating it had just been mopped, a sign which remained there all five days.

The smell of chlorine was so overwhelming that you could tell they were trying to keep up with any mold or fungus growth.

The Hotel 4th floor and our room reeked of what smelled like cigarette smoke.

Gross bathroom had bloody bodily fluids dried on shower walls and curtain and used coffee filter in coffee maker.

The hot tub was filthy and indoor pool was a cold as ice.

but it was also in a smoking hall which smelled like cigarettes and was a bit gross.

I wish the hotel was totally non-smoking.

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