My only issue was the lack of an accessible tub/shower in the room.

And then when cleaned it up used all the towels and left me none to take a shower

Gave us another room, went to take a shower and no soap or shampoo in their dispenser.

The bathroom had a separate area for tub/shower and toilet which was very small and had some cracking plaster.

I would not feel comfortable using the bath towel that's being used as a floor mob.

Downsides were that that the toilet paper they decided to go with is the one ply that you can see your hand thru and is like wiping with newspaper,it really is that crumply.

We had to change rooms since our sink would not empty the water.

but I don't feel like the shower and toilet upstairs from us should be able to wake a person.

There was a large hole in the wall from the previous tenant slamming the door handle through, the shower was falling apart, the shower curtain would not stay closed so water flooded the floor.

Shower: Decent, except the curtain rod was installed wrong, which made the shower curtain push to the middle 
Hard water: No
HVAC: Temperature off, not sure it would stay on to get to the temperature,

The pressboard furniture in our room is in serious disrepair, with chips and gouges (this includes the shower door).

The bathroom was small and the floor wasn't the right type of flooring for a bathroom????????

One bar of soap and lotion for the sink outside the bath.

The only missing amenity was a microwave in the room.

In addition, the window in the room needs fixing, because it leaked.

No issues with the room or bathroom or shower.

Breakfast was good with both hot and cold foods and kept replenished.

I'm nearly certain I got food poisoning from the free breakfast.

In a week of traveling this place had the best free breakfast,  hands down.

However, the bed was comfortable, the staff were all wonderful, and the breakfast buffet was great.

We have stayed at this hotel 3 or 4 times and it has always been a good experience , my kids love it there they love the pool and the breakfast.

While the amenities include; fitness center, coin laundry room, free breakfast, free wi-fi, free coffee in the nice lobby, an indoor pool and hot tub, there are operating hours of when most amenities are available for use.

They even had bacon which is unusual as all other places we have stayed had sausage (which I don’t like).staff was friendly and helpful answering our questions.

Parking spaces were big enough to get in, out and load of car easily
Breakfast was partially out (OK) to grab and go way early.

Breakfast was delicious with hot freshly made waffles and a lot of other options.

The pool and hot tub is great and the breakfast is great too.

Other than that, the breakfast area was very clean and organized.

They do have a waffle maker you can use along with scrambled eggs,so that was nice.

The hotel was clean, beds were comfortable and breakfast okay.

Big room and comfortable, complimentary breakfast, can't complain about it.

The breakfast consisted of the traditional on the go items.

The bed was comfy and the breakfast had a lot to choose from.

I ran up 35 steps then down 35 more steps and the elevator door still was not open.

There was no microwave in the cabinet built to house one and the cabinet door for the refrigerator section couldn't close properly.

If you like listening to people go up and down stairs all night and door slamming, then stay in Room 128!

sound would work and then not work, doors on entertainment center (t.v.

Access to the back door needs some upgrading, as all the side of building parking spots dump right into the worn lawn, which was muddy during our visit.

Disappointed with the noise from grown adults in the morning 5:30 am with door slamming and talking out side your door.

For example, the cabinet door to the refrigerator was about to fall off its hinges, plus it was badly damaged (probably from the vacuum cleaner banging into it all the time).

The view out the window was unremarkable of an empty lot next door.

They were knocking on the door before 8am on the day I tried to sleep in.

Opening and closing of neighbouring doors also caused the walls to shake, and the closure mechanism slams them shut.

It was on the inside when I opened the door.

Credenza door where fridge sits would not stay closed which was a bummer

The only negative was that the hotel cleaning staff knocked on the door twice before 9:30am checking to see if we were out of the room.

But when I stayed there (without a pet) they put barking dogs right next door to me (in a non-pet room) and I was kept up half the night with loud barking.

There was a hole in the bathroom door that was poorly patched.

I kept the curtains drawn to avoid looking out at the junk yard next door.

The view out our window was a junk yard next door.

Things like the paper thin walls at this hotel that require you to walk up to the floor above  ( or below, or next door ) and knock on the door to tell the other guests that you can hear every step of their two children and the parental reprimands as they run around isn't really something mgmt can do anything about.

This is pet friendly hotel, and most of the hotels we stay in when we have dogs, the rooms SMELL like dog.

A handful of casinos, restaurants, bars and a smoke shop are over the stateline of course.

The staff avoided the "Elite" membership perks completely, the room was nothing special and smelled a little off.

The choices are either from the smoke casing hotel or some really cheap nasty old neglected hotels with atrocious service.

Which consists of half bottle of water, banana, half yogurt, pastry (half size, that was stale) for $100 for 12 hrs an I call it No breakfast!

Secondly the smoke alarm battery went dead about 3 AM so it beeped all night long.

Carpeting in the main areas of the hotel- hall, elevator were disgusting and could use a shampoo.

We came for the concert and wasn't wanting the casino smoke so we opted for this hotel.

Avoid the massive crowds and cigarette smoke at the casinos.

The leather chair/ottoman was disgusting; the ottoman was totally beat up.

although you have to drive to the Casinos you don't get  that smoke smell.

They should at least put a bench in the smoking area.

So nice to not have the smell of smoke permeating the halls etc.

I don’t gamble or smoke, so the casinos are not for me.

Sink was dirty, towels were cheap  & felt like they were washed with bleach & never rinsed.

but for the urine smell in the bathroom of our room.

Best Western Plus Wendover Inn

smell

bathroom

door

Free parking

Free High Speed Internet (WiFi)

Pool

I was also impressed with the lovely decor of the casino and buffet area, very classy and not ghetto like before.

Need breakfast for free other hotels have it and wene we get free rooms maybe it should be closer to casinos cause its to far from were we always get them that would be aswome besides that everything was great

Had a good time in Wendover with friends, great room and buffets are back.

Paradise Grill in Montego Bay was delicious and very well priced.

I really enjoyed stay at Montego Bay Resort the room was very nice and there restaurant was very delicious enjoyed very much every evening at dinner time.

The buffet is my favorite, good food,  slots is okay, I won 2000.00 bugs last Sunday night, and they even gave me 90.00 dollars of free play, also I had a free room the same day I reserve my room I will love to go back to win some more money.

Food in the restaurant was delicious and not overpriced.

Breakfast at rainbow is also a must they have good coffee as well

And fingers crossed for the buffet to open.

They also have Romanza Italian restaurant and that is delicious too.

This is the first time we've tried Pancho Willies and that place is delicious.

The Ocean's buffet is the best place to eat dinner hands down.

though our plane was delayed 3-1/2 hrs the gave us a free buffet and $25 credit for freeplay.

We ate in two of the buffets during our stay in Wendover and enjoyed the assortment of high quality foods offered.

We like the Oceano Buffet for the Friday seafood.

Food is very good, except the buffet is excellent.

(The hotel comped ya a free buffet by the way).

The restaurants at the Peppermill were very good, paid for breakfast with my comps.

If the elevator and the hallway look this bad then what will the room look like.

It is just out of the casino, right across from elevator and 20 feet from a gathering area.. you can guess what that means…” All night long” and that’s not a song.

They put me up in a double queen room, which the bed has no base so I can use a lift to get in and out of bed,

Be careful of where Your room is as They have added on to this Hotel and sometimes You are very far away from an Elevator to get to the Casino.

but the lack of Covid standards around the hotel in the hallways, elevators and public area was disturbing.

Our room on the third floor was always close to an elevator so we did not have to walk a mile

but failed to put the elevator back in service as it was stuck in the basement.

Our room was on the top floor (7th) so one small negative was waiting on the elevator (no walking the stairs for us!).

no valet parking rooms extremely far from elevators to access rooms and parking area, one server for drinks and such on floor.. hotel under construction.

I had requested a room near casino elevator so I would not have so far to walk.

The elevators are a pain as you have to walk a very long distances to get to them.

Elevators were fast, Food was a little pricey and it is a Pepsi only.

We requested a room close to the elevator, with apprehensions that it might be noisy due to traffic and perhaps elevator noise.

I was on the sixth floor, N/S, near the elevators (room 6114).

Our rooms were as far from the elevator to the casino floor as possible which was especially uncomfortable for the grandmothers in our group.

Our rooms were lovely--we had requested a room close to the elevator as we were traveling with my 102 y/o Daddy.

in the "new" tower requires going up one floor by stairs or elevator and then switching to another elevator.

After we found the room, we found an elevator near the room so we could check out faster.

I would recommend a lower floor, so the elevator issue is easier.

Terrible place to stay Customer Service is a one .We booked a pool suite with a steamer as we always always book suites with the steam room .After check on at the suite price that we booked we walked in to a double queen un kept dusty room.The pool balcony had someone's vomit on the other side Cigarette bits and beer cans all over the fake grass .The front desk did nothing .

Let’s start our journey to the elevator which had spill stains making the floor sticky and disgusting throughout our entire stay which was three days and two nights.

but it was horrible in my nonsmoking room.

I asked a gentleman at the casino where you could smoke a cigar and he said give me a moment and then walked away.

instead of contacting the front desk and having to go through all of that nonsense again I just troubleshot the smoke detector and took care of it myself.

Peppermill was much cleaner and not near as smoky as the Montego.

Otherwise be prepared to smell strongly of smoke when you exit the buildings.

You really do leave smelling like an ashtray wherever you go.

Upon entering the building we were overwhelmed with the smell of cigarette smoke.

Room run down with mold and holes in the bathroom and gross hot tub.

People out cigarettes our in the hallways.

If i were to criticize one thing about the hotel it's the smell that seems to pervade most casinos.

Burned out light bulbs in the lamps and ceiling lights.

I've been to "state line" casinos and they are usually the most run down, nasty of all resorts (I typically avoid at all costs).

but kind of feel like smokers and drinkers get to have theirs down.

Made me wonder what else was not cleaned well that was not noticeable. Yuck.

The room stunk, like something moldy or old .

but this felt like being in a slightly icky time machine to the 90's.

I didn't like all the smoke in the lobby and registration desk so stayed in our room for the short visit.

but they ranked of smoke coming through the ventilation on the 4th floor.

Montego Bay Casino Resort

elevator

Hot tub

Penny and nickel machines were plentiful.

The restaurants are high quality and the buffets are wonderful.

Now the buffet was very nicely laid out, and the food was very good.

We ordered them medium and they were so delicious, cooked perfectly pink throughout.

Love the buffet and steak house  I did suggest on their web site when they remodel put taller toilets in  quiet hallways  no noise from other rooms

We got weather in on the last day and thry hotel gave us our room for an additional night , Free buffet and $25 free play it was great

The Rainbiw is our favorite casino to play and stay.Their buffet is the best.

We ate at both the buffet and the cafe, the food was good at both places.

We ate there everyday for breakfast and it was nice that someone actually knew how to poach an egg & it was perfect every time.

Always have excellent rooms(clean and updated) Lot's of slots, awesome buffet .

Rainbow buffet is the place to eat, especially Friday.

The Seafood Buffet at the Rainbow is worth the trip to Wendover.

They have a good senior breakfast for $6.

We got one of the last rooms available, they comped the room so we could afford the Buffet, which was fantastic.

Dinner at the Rainbow Steakhouse was delicious with excellent service.

The breakfast that we had,(had included in the hotel price),in the casino was also very good.

Our first night there the people next to us was being so loud till around 4am, we even phoned the reception and asked to move which they said no and sent security up, which when they came up the people opened the door said sorry and security did not say a word and then walked away, the room next door was quiet for around 15mins and then started again.

but not acceptable either.I guess if i wasnt done at the casino the door latch would have been thrown but again not aceptable.other than that we "LOVE" it if we win/ HAHA

Noisy are vent, creaking doors are just a few items to mention.

Wood paneling on the walls, popcorn ceiling with small holes, sink is across from the bathroom, bathroom was way to small was hitting my arms on the doors reminded me of a bathroom stall with a shower shoved in it.

half inch gap under front door letting in light making it hard to sleep in.

stayed at rainbow they were remodeling the room next door to us and woke us every morning due to their construction activities.

The bathroom was a little small since they had squeezed the clothes rack behind the bathroom door.

Once I got to the room the door to the hallway had visible gaps and you could clearly hear all conversations as people proceeded down the hall to the elevators.

Trying to get through the door with people who have no manners with a wheelchair.

One downfall was this is a no pet hotel says so right on the door we were using

When we opened the door, we thought oh how nice.

We had no closet, only a small rack behind the bathroom door where our clothes got wet when opening the shower door!

Said door had about a 1/4" gap underneath.

oh, and most of the rooms have connecting doors, and if you are so lucky, like we were, you will have a guest in the next room that is as loud as a bull in a china shop, dont worry it was only momentary.

but the room smelled as if someone was standing outside the door smoking.

The only downside we had staying there was the guy next door came back to his room around 10 pm and turned on the TV loud and the room walls very thin.

Opening the door we hear people saying it was a false alarm.

but there were elevators and doors on that side so we parked the car down there and it wasn't as bad.

There was plastic on the floor and dust on the doors between two rooms. Really?

They ended up "having a room" available in the opposite side of the casino, in the outdated section would be my guess, the furthest away from where I had originally booked my room options, and it was clearly not winning any prizes for decor, style, smell, or even upkeep.

Could not smell the smoke from people smoking.

but poor ventilation, the smoke in there from just a few people was very rough.

Nope, almost every machine was sticky, had cigarette ashes on it , and had at least one full ashtray on the top player's part of the machine.

Security is horrible if you vape, smoking is apparently ok. Trip was terrible.

You must wear your mask if you’re not actively drinking and I guess smoking as well.

If you are not a smoker, stay away from this casino.

It was disgusting and they are not cheap.

Non-smoking room reaked of smoke inside the room.

but the ashtrays were stacked full three or four at a machine.

The smoke really was not too bad and we never had to wait very long for cocktails.

butt for calling it out, but still agreeing I was right and giving me my money.

but since we didn't stay in the rooms here I only assume they do have non-smoking rooms to offer on some floors.

Cigarette smoke does interfere with the experience and sometimes causes us to leave the casino earlier than desired.

Peppermill Wendover Hotel Casino

Bar / lounge

The bathroom is very small and the door configuration was off.

This room had the walls in the bathroom knocked out as

The lights in the toilet/shower room did not immediately illuminate and flickered.

Don't stay here if you want to take a shower in the morning!

but No Hot Water for shower in the morning is not acceptable.

The only tiny suggestion I can make is to please add a few more garbage cans in the rooms, especially the bathroom.

The room could use more than a single garbage can in the bathroom area.

Many of the casino machines had been ripped out, and the bathrooms were filthy, with waste in all the toilets and no running water for the toilets or sinks.

open; unable to get soft drinks on casino floor, so went to gift shop; no garbage can in the room; towel bar ripped off bathroom wall; no ice ANYWHERE; poor lighting in room; limited outlets; no coffee; no tub; sink stopper forces you to dip your hand in dirty water to adjust; empty lotion container; no fricking garbage can anywhere in the room; no hot water at vanity; passable A/C.

How utterly STUPID do you have to be to equip the rooms with a drain plug that is too small for the drain it goes into? 5.

coming out of the bathroom area onto the carpeted area.

No heat, carpet strips exsposed going to the bathroom, no soap, the room stinks, I would not give this hotel even one star.

Over all the room pretty clean the bathroom shower Glass was pretty dirty

In the first case THERE ARE NO WALK-IN SHOWERS, just a tub with a chair inside that is VERY dangerous.

Light bulb out over one bed, peeling ceiling in shower, grout needed cleaning, no lid on toilet.

Paint pealing off, bathroom door broke, and tile off wall.

Rooms are very Smoky even Non Smokers Rooms
Very dirty bathroom not cleaned.

Nov, 19, 2023

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