Their staff members are always friendly and helpful, and the rooms clean, spacious and well-appointed.

Darnell,  who worked in the breakfast area was so delightful and friendly.

Excellent hotel with a very friendly and helpful staff.

Fantastic hotel with lots of historical character, great amenities and friendly, helpful staff.

Particularly it had high ratings for cleanliness and a friendly, helpful staff.

Although I booked through a third party, the staff was welcoming and friendly!

They were genuinely friendly and helpful.

The staff all continued smiling and were super friendly,

The staff is very friendly and helpful, a true rarity.

the hotel was immaculate, the staff were friendly, check-in was quick and easy.

Whether it was the crew that served and cleaned the breakfast buffet or 5pm snack/dinner or housekeeping or front desk at 3:30 am when we checked out, everyone, and I mean everyone, was smiling, friendly , and helpful.

The room was clean, the staff for the most part was friendly, and the historical vibe was great.

Everyone was friendly, room was clean, online booking simple and the breakfast simple

Hotel staff is friendly, my room was comfortable.

ALL employees are friendly, nice, professional and outgoing.

Location was great - within walking distance of many excellent restaurants.

Lots of great restaurants located close by on Penn.

Nina Checked us in and explained everything for us, drink tickets, Kickback time,  and locations of places we wanted to see/visit.

It was also in a great location and we were able to safely walk to our concert.

), the location was within walking distance for football and baseball games.

Location was outstanding as we walked to and from PNC Park and to bike rentals.

Great location, comfortable room, and more caring staff than I have ever encountered (and I'm old)!

This particular Drury is also in a beautiful old building in a perfect location.

This location was practically down the street from all the happenings.

This was perfect location for a short walk.

Location is great, the property is interesting (think industrial art deco), the staff was wonderful.

The hotel is located at the edge of Downtown and the Strip.

The downtown location is convenient, with off-street valet parking.

Valet parking is pricey and does take some time to get you car on check out,

Note: If you'd like to save money on the valet parking, just park at the Greyhound parking garage which is just 1 block away; there is just a $5 flat fee for parking on the weekends.

By the time you figure out how to get to where you’re going, find someplace to park, and then pay to park there and walk to your destination, the Uber worked out to be so much easier and no more expensive than the parking lots would have been anyway.

The parking is cheapest in downtown with in/out privileges (didn't use; walked everywhere).

Only downside is $29 parking fee - typical of downtown location.

My only complaint was the $29 fee for parking

Just beware of the $30 parking fee which really isn't optional,

From my 1st call and talking with Jeremy, we had 
nothing

My phone app senses and reports driving patterns when the car is driven.

Stevie-front desk would charge my phone behind front desk.

We booked a 2-room king suite, which accommodated my long Zoom call at the desk the next day, while my partner and cat hung out in the adjoining room.

However, by 12:15am, the noise level was back up and I had to call the desk again.

As I was walking out of the hotel to grab some dinner, two young girls, who were also walking out, started cursing at me and threatening me, because I ‘walked in front of them.’ They continued to follow me down the street until I turned around and told them calmly to stop or I would call the cops.

(I've found that at most hotels I have to call & request them after the fact.)

Past Drury guests know Drury is famous for its perks--free breakfast and 5:30 Kickback, free Wifi, free afternoon soda and popcorn, free long distance and local calls.

Nobody would answer the phone when we called before we checked out.

Chloe was so helpful with answers to my questions about finding a Starbucks to local places to eat, holding our luggage after checkout, until we were ready to leave the city for home.

The hotel offered a free happy hour with complimentary food and cocktails…it was awsome!

The food was great both breakfast and the evening kick back (which was more like dinner!

even though it was a full house all weekend and the kitchen staff had to keep replenishing food quickly.

The hotel makes a big deal in their advertising of their free drinks and food at happy hour

Free breakfast was better than expected with a lot of choices…and so was the Kickoff evening meal.

Really enjoyed their breakfast and dinner snacks!

The service was wonderful with lots of freebies including breakfast and happy hour with hot food.

We brought our food up to the lovely 8th floor outdoor patio for Covid-safe eating.

Great complimentary food in a.m. and p.m.

Full hot breakfast had tons of choices and the evening Kickback was another full meal and free adult beverages!

The food was very substantial and you got a free drink too.

My husband and I checked into the Drury Plaza Hotel on Sunday, June 19 around 7:30 PM we checked our bags and went out for dinner.

Where to start with this one, First the rooms were spot on.

The room was exceptionally clean and comfortable.

Rooms are very spacious, clean, well furnished and quiet.

We were given adjoining rooms and got to hang out together.

Room was huge and wonderful - with microwave and refrigerator.

Rooms were clean, building was nice and historical.

The rooms are large and clean as is the hotel generally, 

My room was sparkling clean and very spacious.

Perfect location, perfect staff,  perfect room, and the amenities were perfect .

They let us keep our clean bikes in the room.

The room was modern clean and updated with a great shower head.

Rooms were very clean and spacious and bathroom was small

But the most important thing about my stay was the staff!!!!!!

And the staff were attentive and helpful.

Complimentary breakfast and evening reception are a bonus.

but the one free drink consists of 3 oz of pretty cheap wine.C'mon folks --you can do better than that.

From the front desk to the staff at the buffets, all were so pleasant, professional, attentive and helpful.

Darnell, Heather, and Chloe were particularly helpful.

Every staff member greeted us and asked if there was anything they could do to improve our stay.

Drury Plaza Hotel Pittsburgh Downtown

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The carpets throughout the room were stained with something red, the windows were very dirty, the shower curtain bottom was stained and there were old hairs in the bathtub, our bathroom faucet was lose, and the tub didn't drain while you were showering and would fill up at the bottom.

I have a very bad ankle, when I took a shower, I almost fell because the tub slants & there are no grippers for the feet or a handicapped rail on the long side of the wall, I had to be extremely careful because once I used soap etc, it became extremely slippery.

There were hairs in the tub & the front of the refrigerator & handles were dirty.

So I'll have to stay somewhere else for the bathtub.

great location, friendly and helpful staff, clean public areas.

Friendly staff and a good location that made it easy for us to get around.

To a person they are exceptionally friendly and helpful.

From check-in to check-out staff were friendly and efficient.

Hotel was very clean and staff was friendly.

Front desk clerks were very friendly and helpful with suggestions.

The staff at the hotel are great and very friendly.

Staff was extremely friendly and helpful.

Every member of the staff to a person is extremely efficient and as friendly and helpful as anywhere could ask for.

African American man who is custodian was so friendly & helpful, made our stay even more pleasant.

I just came across the how was my visit card and I have time to write my review 😃 I was very pleased how friendly and helpful everyone was thought my stay.

Spacious rooms, fast WiFi, comfortable beds, very friendly and helpful staff.

At the front counter ALL of the staff were friendly and cheerful.

To a person everyone is extremely friendly and efficient.

Upon check in we were informed we were allowed one maid service for the week.

Shower area of our room was in need of a deep cleaning

With so many negative reviews in regards to hotel cleanliness and housekeeping these days, this particular hotel did not disappoint.

They were unable to move us so my husband had to ask for disinfectant spray to clean it as much as possible.

The furniture had stains in the cushions and need to be cleaned.

but the rooms need more attention when cleaning.

Housekeeping forgot about us one night, we came back late at night to an uncleaned room. .

My son was the 1st to use the shower, when he got inside he didn't see the shower liner out of the tub, so therefore since the shower rod is a curved one, the water from his shower came on the floor & made it's way to the carpet when I noticed it & needed to clean it up with the top blanket on the bed.

Staff were rude, uninformed and rooms were not cleaned well.

Since the patio has clear and stated hours, it seems the staff should have had it cleaned before it was open for the morning.

Gregory in housekeeping is another valuable asset to the organization.

The lady in charge of breakfast, Jody, and her male counterpart did a sterling job of keeping the coffee filled, replenishing the food and cleaning the tables.

Maids were sloppy and did not replenish soaps etc.

The person that cleaned the refrigerator & microwave just brushed the dirty onto the floor!

So far in 7 days, I've had to go to the front desk 5 times to see if housekeeping would be coming to my room.

I don't think the bathroom in our room had been cleaned in a month.

but cleaning are not Hilton standard..hope management could take this info as advice because I  was guest of Hilton several times in different countries.

The room was dirty, previous spills had not been detected and cleaned.

Mind you - upon returning at 4:30, there were 2 carts and employees still cleaning rooms on our wing of the floor.

I've been coming to Pittsburgh for sporting events for years and I never consider staying at any other hotel.

Our recent stay at the Homewood Suites downtown Pittsburgh was wonderful.

My husband and I checked into the Homewood Suites in Pittsburgh, PA (Strip District) with our two dogs on 2/3/22 after a house fire that left us without a home a home for the time being.

Lebanon, Golden Fingers Spa, The Artsmiths of Pittsburgh, The Highland Bar, The Flying Squirrel, Quantum Spirits, Mt.

This is definitely our place to stay in Pittsburgh.

We will definitely stay here again on our next trip to Pittsburgh.

Again, the staff was lovely and this was Pittsburgh issue, not the hotel's fault.

The hotel is conveniently located in downtown Pittsburgh and in close proximity and walking distance to the downtown nightlife.

Hotel is easy to get to and in an excellent location (Strip District) to walk to most of downtown Pittsburgh.

If noise is not an issue for you, it is otherwise a very nice hotel in a convenient location to downtown Pittsburgh.

My wife didn’t make the first trip 2 years ago, and all we have done since, is bragged on Pittsburgh and PNC Park.

I wouldn't hesitate to stay here again if I were visiting Pittsburgh.

I always stay at this hotel when I come to Pittsburgh for sporting events.

Jody and the lady who did van runs (Cesi I think) would be the reason I'd come back if ever in Pittsburgh inspite of the unexplainable charges to my room.

If you are looking for a place to stay at in downtown Pittsburgh look no further than Homewood suites Pittsburgh.

Overlooking the city is definitely a plus, Most likely will return for a Pittsburgh Steeler football game

Hilton is my choice for when staying in Pittsburgh

For all people coming to Pittsburgh, this place is in the center of pittsburgh, Downtown area which is accessible to CBD area.

If you want to visit the Strip district in Pittsburgh this is a new new clean hotel in a great location.

but that seemed like a nice place to relax and have a cocktail in the evening.

Went over to Primanti's for lunch on Saturday, super quick and easy walk.

It’s an easy walk to shops and restaurants of The Strip.

Other Hilton brand hotels currently offer hot food.

It is a short walk to the Strip District, with lots of restaurants and shops.

The fire pit and gas grills are just a nice added touch.

I’ll certainly stay closer to PNC next time - or at least if we stay in this hotel again we will dine back towards PNC than going even 1 block in the other direction.

The front desk provided a great list of local restaurants we could order from.

There are some great local restaurants nearby, 

She checked in on us and even gave us directions to a local deli.

The location is super nice and Ms Jody from Kitchen will take care of your food very well, she is very jovial and super nice person who gives you a very warm welcome and never feels you away from home.

Form changing to miniature water bottles for diamond members to extremely cheap styrofoam coffee cups in the mornings, to running out of  alcohol  at the bar during evening socials.

Walkable to lots of bars, restaurants, shopping in the area!

Convenient to downtown, and convenient to the specialty eatery and boutique shops down the Strip direction.

It is very close to the sports stadiums, restaurants and shopping.

We took advantage of the free breakfasts and the social hour one night,  good food and drinks.

We booked a king with a fold out sofa and the room had enough room for the 3 of us.

The rooms and the entire facility are immaculately maintained.

Spacious, clean room with a kitchenette and even a Pellaton.

They initially arranged for us to have the room through 3/14/22

For the price of the room, the hotel stay exceeded expectations.

Lebanon Evangelical Presbyterian Church, Escape Room, Ace Axe Throwing, Bobby's Lounge, St Bernard Church, Voodoo Brewery, St. Bernard Church, DeBolt Unlimited Travel, DeBolt Unlimited Travel, Regent Square Garden, Kefalos Riding Club, Pinball Perfection, Mount Lebanon Cemetery, Betsy Ann Chocolates, Rivers of Steel, Rivers of Steel, Throw, Uncle Chuan's Tea House, Forsythe Miniature Golf & Snacks, Carnegie Library Music Hall, Missy Timko Photography, Denis Theatre, Totopo Private Chefs, ESSpa Kozmetika, Grandpa Joe's Candy Shop Mt.

Every time entering the lobby or my room I was always welcomed with a smile.

From the great location, the excellent staff, and the room layout and condition, everything was perfect.

8 of us stayed (2 separate rooms) to attend an event at Heinz field.

The room was clean and comfortable and the ceiling fan was a nice touch.

Everything in the room was functional and looked clean.

The king bed was excellent, and it was nice having a suite with plenty of room.

but the lady at the front desk couldn’t answer how to set the clock in the room.

The room was nice and clean and the bed was very comfortable.

The room was clean and the bed was super comfortable.

It was very clean, had a large room with kitchen, and the bed was wonderful!!

I commend the hotel for having this alarm system and evacuation plan in place.

*I want to add that most of the staff was great -

but the sweet woman working the front desk took care of the issue right away.

I did contactless check in using the Hilton app and the desk staff was courteous and helpful.

but bearded guy at front desk was very accommodating.

Bearded guy at the front desk was very accommodating

Adam and the staff there were very helpful and made sure we were safely moved to another hotel.

The customer service was great and all the employees were very helpful.

The staff were all courteous, professional, and very helpful.

My wife had to go  down to the front desk and to secure fresh towels.

The only thing I really didn't like was having to constantly ask the staff for fresh towels after we were out of the hotel room all day.

The room was not supplied with enough towels and wash cloths for 4 people.

Poorly designed shower stall as water floods out onto the bathroom floor..have towels ready to soak up water.

The problem is discovering this as you are about to shower in the morning and based on the length of time it took to get an extra towel the evening before, I was just out of luck.I have stayed in many Homewood Suites that I would happily return to.

Since there was only a half glass shower door, the floor area outside the shower cabin got extremely wet after the first shower and it took 3 or 4 towels to absorb the water.

but with a bath mat towel it wasn't a huge issue.

Homewood Suites by Hilton Pittsburgh Downtown

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The front desk and valet staff are friendly and professional.

We arrived Thursday June 18th, and received quick and friendly check-in.

The staff was friendly and the valet parking was easy.

Our rooms were very comfortable and the staff was consistently friendly.

The front desk and valet staff were super friendly.

The staff was friendly, room spacious, and generally decent amenities.

The staff were very friendly and helpful, which was appreciated after our ride.

The room was clean and the staff friendly. Perfect!

The hotel staffs (front desk, restaurant, valet) are very friendly and helpful.

The staff were very friendly and helpful, and the location is great if you are working downtown.

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