Nice view overlooking the 400 block, short walking distance to a variety of shops.

The basic room was large and beautiful and overlooked the 400 Block and was great!

Right downtown Wausau only a block or two from the center of the city the 400 block.

all around excellent; parking convenient, location excellent with easy access to lovely 400 block park with bandstand and grand theater nearby, Lucci's, evolutions and downtown grocery nearby, other restaurants businesses on 3rd street are a short walk away, good complimentary breakfast, whitewater park and riverfront within two or three blocks, highly recommended

Amazingly quite rooms.wonderful location, enjoyed our favorite restarantes, evenings on the 400 block green space.

Walking distance to the Grand Theater and any other events at the 400 Block.

The location is perfect for walking to all that the 400 block has to offer.

If you want to be in the middle of all The 400 Block has to offer when in Wausau then this is the place ro stay!

It's close to the 400 block where there is always something going on.

Easy walking distance to work and the 400 block for entertainment.

This hotel is located in the heart of downtown Wausau, very convenient, there is shopping, dinning and the 400 block (very large grass area with a stage for live music & such).

Within walking distance of many restaurants and the 400 block.

Boy- we were glad we decided to stop- We fell in love with the Hotel, Riverwalk and 400 Block Square - we are definitely planning to return.

Room was clean and came with a microwave and refrigerator.

The hotel smells clean and my room was very clean.

Our room was on the 3rd floor and it was very nice, clean, and comfortable for sleeping.

Everything was very clean and we slept very well.

but was clean and decently furnished and provided everything we needed, including a full-sized kitchen.

Although clean and very comfortable it could have used a quick dusting prior to arrival in my opinion for the price I was paying.

They are always so welcoming, the rooms are immaculate and the location is a plus as well.

But, the hotel had a very clean smell to it and there was a blonde housekeeper that was extremely friendly and helped us in our room one of the times we were locked out.

This Inn was very clean and professional.

The room was clean and very nice with a fridge and microwave.

The beds are very comfy and the property is clean and very well maintained.

The facility was very clean and above adequate.

The facility is universally clean and the breakfast was a welcome surprise.

The room was very clean and looked as if it had been updated recently.

Rooms are clean and you have everything you need.

We were pleasantly surprised by the security feature of having to use your key card to operate the elevator which was done by a simple tap on a sensor.

And these "honor bars" always make me nervous even if I don't touch them, as I feel like I need to make sure for weeks later that I don't get extra charges on my bill, and if I do, it's my word against theirs.

We didn't know at first we had to use our key cards to make the elevator work.

though billed as "continental", it was a full breakfast.

Found using the hotel room card to operate elevator a little cumbersome and getting to pool/exercise area a bit of an adventure trying to navigate the different elevators.

If you give the incorrect cc at time of payment don't try to correct it or your funds will be tied up on both cards.

Even got late check out for no extra charge.

If only New York City hotels had this kind of service and attention to their customers' needs while charging over three times the price!

Also, to avoid extra charges, put the for-a-fee snacks and alcohol into one of the cupboards so no one takes any by mistake.

The parking is a bit of a pain as you have to go across the street to a ramp and there's an additional fee for this on top of the room charge.

Do be sure to bring your own electronic charging units and cords as there are limited outlets and no USB ports in the rooms as of April 2017.

Had to use key card and made things very aggravating!

They upgraded them to a handicapped accessible suite with no up charge.

Improvements I would recommend is to have room card access to the stairs and a quieter room in regards to outdoor noise.

one of the cute ways this hotel makes money is to charge you for wet bar and snacks, which is a complete joke when you consider the price of the room, and the room itself.

The elevator and key cards are a bit of a bother, make sure to ask for specific directions on how they work.

I would have rated them a 5  except for the double billing issue.

charged a 18% tip and order was messed up and waitress never came back to check on us.

Requires inserting card into main elevator (only one, so waits can be long during busy times) and transferring to another down a long, long hallway - and then finding your room.

however is a different story somewhat spread out and difficult to work because of the security card situation it tended to slow me down just a bit.

We rolled our eyes as and grumbled as we got into the elevator after the breakfast system was explained to us at check-in.

So if you have dog that likes to bark when you leave, or barks every time elevator opens or someone walks by your room, think twice before booking stay at Jefferson Street Inn in Wausau.

To get to it you had to go up the main elevator to the fourth floor, then go around the block of rooms down the whole hall to get to the other elevator to get to the 5th floor that was only activated by your room key.

It was a little weird to have to change elevators to get above the 4th floor

It was a bit odd staying on the 5th floor because you have to leave on elevator and go to another to get from the lobby to the 5th floor,

Elevator sitatuation is a little confusing because different ones access different areas.

Better make sure you take the correct elevator because only one of three will get you there.

Not much room in the elevators to lug around equipment.

Also I didn't like that you couldn't get to the 5th floor from the elevator in the lobby.

Only 2 elevators, no stairs to access rooms.

Tip: Make sure to have your key out for the elevator.

The pool was a bit difficult to get to, as you had to take a different elevator.

My only complaint is the one elevator for 400 rooms.

I also had to have my room key reactivated 5 times while there and since you can not even get up to your room on the elevator with out the key I had to go down to the front desk

The main lobby elevator was out the weekend of our visit which made access to our 4th floor room less convenient.

Elevator in lobby was out and no one even mentioned it or apologized for the inconvenience.

Front desk staff was on point and friendly.

During the conference the front desk staff - Megan, Ben, Chris and Krista were friendly and welcoming.

Friendly efficient front desk staff signed us in and explained the parking process to get free parking in the pay lot, the cool restaurants in the area, the comped breakfast, etc.

The entire staff was very friendly and helpful.

The staff in the hotel and restaurant/bar were friendly and very attentive.

Staff was friendly EXCEPT the contract breakfast employee from Ugly Mug.

Positives:  
Staff was friendly and the bed was comfortable.

Both times, the workers at the desk were very friendly and helpful.

The staff is very helpful and friendly and they always have a welcoming smile on their faces.

The staff were friendly, knowledgeable, and courteous.

It`s a nice hotel with good location and friendly staff.

The onsite restraunt really good, staff were super friendly and helpful.

Staff was all friendly, they came to help me within 5 minutes when the fireplace wouldn’t start and called the room when somebody wanted to come up to ensure safety.

The staff is professional and friendly and it has an outstanding atmosphere.

The rooms are beautiful, the executive suites are above amazing, friendly staff, upscale, sheets, and towels, and a fantastic restaurant attached.

Emily, Paula, Alyssa and Claire bent over backwards to make sure that the food was fresh and well stocked.

The restaurant is called CHAR and is an upscale affair with a diverse menu.

We had an all day meeting with a dinner and cocktail hour the night before.

The hotel's downtown location was nice, with plenty of restaurant options within walking distance.

The location is right downtown near shops and restaurants so that is nice.

perfect place to stay GREAT people everything was perfect except the breakfast meal  was better before 

Within walking distance to many restaurants, bars, and the grand theatre.

It was also nice how many cute little shops and restaurants were nearby!

Within walking distance to shopping and restaurants.

Walking distance to many restaurants bars and shops.

Location is perfect w access to multiple restaurants without even going into the cold outside.

I had the spaghetti dinner which was great and served with a salad and bread with dipping oil.

We had dinner in the amazing restaurant attached to the hotel.

Hotel breakfasts are not much fun these days; you visit the restaurant to pick up a packaged breakfast, which you then eat in your room.

The on-site restaurant The City Grill Bistro is very good and had a variety on the menu.

But overall I am still rating the property a 5 because the restaurant that was attached was amazing.

The staff at the front desk were really pleasant, and our room was comfy.

You can't control the temp/ac in the room that well.

Since we were full, we got our dessert of tiramisu to go to our room for later.

We had two rooms for that trip, in one was my quadriplegic friend and I was in the other one.

There was plenty of room to move around, a comfortable wing back chair with footstool, and roomy bathroom.

Very creeped out as to how well our room was actually cleaned! !

We stayed in a 2-room luxury suite, which turned out to be one of the largest hotel rooms I’ve been in.

We loved every minute in these beautiful rooms.

Positives:
Plenty of guest parking
Friendly and helpful staff
Fast check in
Great downtown location.

Ben at the reception desk and my new friend Sawyer.

After receiving an email confirmation which listed all their Covid safety precautions, we saw several unmasked staff in the lobby walking around guests (one was coughing) and when we  inquired about it, I was simply told “ we forget sometimes”.

The manager greeted us at breakfast and shared the upcoming community events in the area.

The check in person was so helpful telling us about a free concert in the square that we should go see.

Check in lady was nice and the process was quick.

What stood out was the lady at the front desk on the evening of 11/27.

We selected this hotel based on how close it was to The Grand Theater (it was maybe a 5 minute walk).

The City Grill is a great dinner option, and the Grand Theater is a short, safe, well-lit walk away.

Great place to stay if you are attending anything at the Grand Theater which is about 2 short blocks away.

Will stay every time we go the Grand Theater Performances.

Treat yourself to a stay at the Jefferson Inn and an event at the Grand Theater.

We stay here because of the hotels great proximity to the Grand Theater.

Take in a show at the Grand Theater and visit the Woodson Art Museum.

City Grill is on the premises and was a great place to have a nightcap after seeing a concert at the Grand Theater.

Very nice place, no complaints except the hallways can get a little confusing 
Have stayed here numerous times usually when there is a show at the Grand Theater
Nicely located downtown by the places we like to visit
we will stay here again in the future

We stayed here for a dance competition taking place at the Grand Theater.

the shuttle service was great, it took us to dinner and the ballet at the grand theater

Stayed one night while attending a Michael W Smith Concert at the Grand Theater with my wife and daughter (both big fans).

Stayed in a King Luxury Fireplace Suite with Whirlpool for one night while attending a concert at the Grand Theater.

Stayed at the Jefferson Street Inn while in town to see a concert at The Grand Theater.

Conveniently located by many shops and just a short walk to the Grand Theater.

The room was very clean and we loved the close proximity to the Grand Theater to stay overnight after the concert we attended.

When ever we see a play or concert at the Grand Theater.

The room was very clean, very comfortable and had a great view of the park in front of the Grand Theater.

I have stayed at this hotel one other time, about 3 years ago, when I took my kids to a ballet at the Grand Theater.

Jefferson Street Inn

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Clean, decent breakfast, and the needed amenities.

Breakfast area is split up between the lobby,

The lady who was working in the breakfast area was very attentive and kind as she worked around all of the people moving in the breakfast area.

Amy worked the Sunday mourning breakfast area and did an excellent job keeping it well stocked with items, as well as, keeping the serving line and tables clean.

Breakfast was very good and done with covid protocols.

Breakfast set up is great and offers different selections daily.

but we will probably look at some other options the next time we go to Wausau so we can get a better breakfast and maybe a microwave in the room.

Breakfast was a bagged to go due to COVID-19.

Really liked the options that I had for the breakfast.

The breakfast was well above average with both waffles and eggs as well as oatmeal and other cereals.

But, overall great quality of breakfast items.

Clean rooms and public spaces, friendly staff, decent pool for the kids to splash around in after skiing, decent hot tub for the adults to relax in after skiing, decent breakfast, decent pantry selections, etc.

but that is like any hotel that includes a breakfast.

Our family especially enjoyed the breakfasts-- different waffle flavors each of the 4 days we were there.

Great, HUGE room with a comfy bed that was ultra clean.

but it works ok.  Room was clean, although there was a lingering disinfectant smell  in the room.

but if I’m spending a couple hundred dollars on a very basic hotel room, I definitely expect clean, hair-free sheets.

It was clean, with spacious rooms and staffed with friendly employees.

The entire property was very clean and maintained very well.

The hotel was very clean with updated and comfortable furnishings.

From the hotel entry to the room and amenities, everyone was friendly, the rooms and common area were clean & secure.

Room and hallway clean and fresh smelling as was our room.

The room was super clean and VERY roomy and comfortable.

Hotel staff are very friendly and rooms are nice and clean.

Rooms were clean and had a pleasant over night stay.If near the Wausau area again, will likely stay here.

The hotel was clean and the staff was friendly.

The staff was amazing, complimentary breakfast was good, and the bed was very comfortable.

Comfortable beds, clean rooms, complimentary breakfast and quality staff.

Was very pleased with the room, staff were friendly, complimentary breakfast and shower was great.

Complimentary breakfast and coffee is always a plus.

Typical Hampton amenities: excellent mattress, full free breakfast, robust coffee (no cookies or cold water tho).

Excellent free breakfast with a lot to choose from.

Very clean, easy access, complimentary breakfast was quite good.

Complimentary breakfast was good and convenient.

Breakfast was included and was what I would consider your typical hotel continental style,

I loved the seating options for the complimentary breakfast and the King room I stayed in was clean and comfortable.

The complimentary breakfast was also good and we enjoyed our stay.

Upon checkout, I was offered a free breakfast "goodie" bag of snacks when hit the road.

Hot breakfast was included and offered a nice range of usual dishes, from bagels, muffins, cereal, egg dishes, and meat and potatoes.

We enjoyed the complimentary breakfast - it was fresh and great.

The complimentary breakfast was delicious every morning with a nice variety.

We'll just assume that they were friendly.

Air conditioner did not properly, Will not stay there again, Front desk clerk was friendly and helpful at check-in

Every employee we encountered was very friendly and accommodating.

The staff was friendly and helpful in all aspects.

Staff was friendly, professional, and extremely helpful.

staff was extremely friendly and helpful.

The lobby was very nice and staff was friendly.

Wonderful Inn Very friendly and helpful staff.

Love this hotel, staff are accommodating, friendly, and the hotel is very clean and comfortable.

I wish it had more insulation as you could hear people walking the hallway at all hours.

I would recommend requesting a higher floor if you are sensitive to noise, as our room (102) was on the first floor near the side entrance and we could easily hear all footsteps and conversations in the hallway.

There was some late night running in the halls and minor issues in our bathroom.

After what seemed like a longer than necessary check-in experience, she eventually assigned me a room and I carried my bag and other items down the hall only to discover the room door open.

I was two doors down from it and heard every time people got off or on because they would stand by it chatting, or when they came off of it, they would be talking and it would echo down the hall.

The hotel was full the weekend we stayed there, kids were running everywhere, elevator wait was long due to kids playing, hallways were noisy.

but let the kids run wild in the halls almost knocking me down while holding the baby.

If anyone is making noise out in the hall or turns on their shower in the room next to yours, you'll hear absolutely everything.

Only complaint is the eating space is very small with "church hall tables" lined up along the wall with chairs, to provide more seating space.

The hotel was overrun with hockey teams, 8-10 year olds so you could hear them running up and down the halls and being generally rowdy.

People in the hall and outside, in the parking lot, could be clearly heard.

Breakfast was respectable and the only drawback was you could hear the highway through the windows and people in the hallway.

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