Nice view overlooking the 400 block, short walking distance to a variety of shops.

The basic room was large and beautiful and overlooked the 400 Block and was great!

Right downtown Wausau only a block or two from the center of the city the 400 block.

all around excellent; parking convenient, location excellent with easy access to lovely 400 block park with bandstand and grand theater nearby, Lucci's, evolutions and downtown grocery nearby, other restaurants businesses on 3rd street are a short walk away, good complimentary breakfast, whitewater park and riverfront within two or three blocks, highly recommended

Amazingly quite rooms.wonderful location, enjoyed our favorite restarantes, evenings on the 400 block green space.

Walking distance to the Grand Theater and any other events at the 400 Block.

The location is perfect for walking to all that the 400 block has to offer.

If you want to be in the middle of all The 400 Block has to offer when in Wausau then this is the place ro stay!

It's close to the 400 block where there is always something going on.

Easy walking distance to work and the 400 block for entertainment.

This hotel is located in the heart of downtown Wausau, very convenient, there is shopping, dinning and the 400 block (very large grass area with a stage for live music & such).

Within walking distance of many restaurants and the 400 block.

Boy- we were glad we decided to stop- We fell in love with the Hotel, Riverwalk and 400 Block Square - we are definitely planning to return.

We were pleasantly surprised by the security feature of having to use your key card to operate the elevator which was done by a simple tap on a sensor.

And these "honor bars" always make me nervous even if I don't touch them, as I feel like I need to make sure for weeks later that I don't get extra charges on my bill, and if I do, it's my word against theirs.

We didn't know at first we had to use our key cards to make the elevator work.

though billed as "continental", it was a full breakfast.

Found using the hotel room card to operate elevator a little cumbersome and getting to pool/exercise area a bit of an adventure trying to navigate the different elevators.

If you give the incorrect cc at time of payment don't try to correct it or your funds will be tied up on both cards.

Even got late check out for no extra charge.

If only New York City hotels had this kind of service and attention to their customers' needs while charging over three times the price!

Also, to avoid extra charges, put the for-a-fee snacks and alcohol into one of the cupboards so no one takes any by mistake.

The parking is a bit of a pain as you have to go across the street to a ramp and there's an additional fee for this on top of the room charge.

Do be sure to bring your own electronic charging units and cords as there are limited outlets and no USB ports in the rooms as of April 2017.

Had to use key card and made things very aggravating!

They upgraded them to a handicapped accessible suite with no up charge.

Improvements I would recommend is to have room card access to the stairs and a quieter room in regards to outdoor noise.

one of the cute ways this hotel makes money is to charge you for wet bar and snacks, which is a complete joke when you consider the price of the room, and the room itself.

The elevator and key cards are a bit of a bother, make sure to ask for specific directions on how they work.

I would have rated them a 5  except for the double billing issue.

charged a 18% tip and order was messed up and waitress never came back to check on us.

Requires inserting card into main elevator (only one, so waits can be long during busy times) and transferring to another down a long, long hallway - and then finding your room.

however is a different story somewhat spread out and difficult to work because of the security card situation it tended to slow me down just a bit.

We rolled our eyes as and grumbled as we got into the elevator after the breakfast system was explained to us at check-in.

So if you have dog that likes to bark when you leave, or barks every time elevator opens or someone walks by your room, think twice before booking stay at Jefferson Street Inn in Wausau.

To get to it you had to go up the main elevator to the fourth floor, then go around the block of rooms down the whole hall to get to the other elevator to get to the 5th floor that was only activated by your room key.

It was a little weird to have to change elevators to get above the 4th floor

It was a bit odd staying on the 5th floor because you have to leave on elevator and go to another to get from the lobby to the 5th floor,

Elevator sitatuation is a little confusing because different ones access different areas.

Better make sure you take the correct elevator because only one of three will get you there.

Not much room in the elevators to lug around equipment.

Also I didn't like that you couldn't get to the 5th floor from the elevator in the lobby.

Only 2 elevators, no stairs to access rooms.

Tip: Make sure to have your key out for the elevator.

The pool was a bit difficult to get to, as you had to take a different elevator.

My only complaint is the one elevator for 400 rooms.

I also had to have my room key reactivated 5 times while there and since you can not even get up to your room on the elevator with out the key I had to go down to the front desk

The main lobby elevator was out the weekend of our visit which made access to our 4th floor room less convenient.

Elevator in lobby was out and no one even mentioned it or apologized for the inconvenience.

Front desk staff was on point and friendly.

During the conference the front desk staff - Megan, Ben, Chris and Krista were friendly and welcoming.

Friendly efficient front desk staff signed us in and explained the parking process to get free parking in the pay lot, the cool restaurants in the area, the comped breakfast, etc.

The entire staff was very friendly and helpful.

The staff in the hotel and restaurant/bar were friendly and very attentive.

Staff was friendly EXCEPT the contract breakfast employee from Ugly Mug.

Positives:  
Staff was friendly and the bed was comfortable.

Both times, the workers at the desk were very friendly and helpful.

But, the hotel had a very clean smell to it and there was a blonde housekeeper that was extremely friendly and helped us in our room one of the times we were locked out.

The staff is very helpful and friendly and they always have a welcoming smile on their faces.

The staff were friendly, knowledgeable, and courteous.

It`s a nice hotel with good location and friendly staff.

The onsite restraunt really good, staff were super friendly and helpful.

Staff was all friendly, they came to help me within 5 minutes when the fireplace wouldn’t start and called the room when somebody wanted to come up to ensure safety.

The staff is professional and friendly and it has an outstanding atmosphere.

Room was clean and came with a microwave and refrigerator.

The hotel smells clean and my room was very clean.

They are always so welcoming, the rooms are immaculate and the location is a plus as well.

The room was clean and very nice with a fridge and microwave.

The room was very clean and looked as if it had been updated recently.

Rooms are clean and you have everything you need.

room was clean, pool was warm, hot tub was hot and great food at restaurant for supper.

The room was clean, well-appointed, and spacious; the fireplace was cozy; the water pressure and shower head were awesome; and the sheets were pressed!!

Nice clean rooms, the layout is different many elevators to use in this old building structure.

Rooms are so clean and comfortable and the staff is so friendly and helpful.

Very clean rooms and easy access to the shops right from the hotel building.

Room very clean, bed very comfortable, hallways very well lit.

The room was very clean, bed and pillows were comfortable.

Very nice hotel, clean room, wished it had a vending machine for snacks instead it had an honor bar in the room

Clean rooms, friendly staff, great bar and restaurant.

We selected this hotel based on how close it was to The Grand Theater (it was maybe a 5 minute walk).

The City Grill is a great dinner option, and the Grand Theater is a short, safe, well-lit walk away.

Great place to stay if you are attending anything at the Grand Theater which is about 2 short blocks away.

Will stay every time we go the Grand Theater Performances.

Treat yourself to a stay at the Jefferson Inn and an event at the Grand Theater.

We stay here because of the hotels great proximity to the Grand Theater.

Take in a show at the Grand Theater and visit the Woodson Art Museum.

City Grill is on the premises and was a great place to have a nightcap after seeing a concert at the Grand Theater.

Very nice place, no complaints except the hallways can get a little confusing 
Have stayed here numerous times usually when there is a show at the Grand Theater
Nicely located downtown by the places we like to visit
we will stay here again in the future

We stayed here for a dance competition taking place at the Grand Theater.

the shuttle service was great, it took us to dinner and the ballet at the grand theater

Stayed one night while attending a Michael W Smith Concert at the Grand Theater with my wife and daughter (both big fans).

Stayed in a King Luxury Fireplace Suite with Whirlpool for one night while attending a concert at the Grand Theater.

Stayed at the Jefferson Street Inn while in town to see a concert at The Grand Theater.

Conveniently located by many shops and just a short walk to the Grand Theater.

The room was very clean and we loved the close proximity to the Grand Theater to stay overnight after the concert we attended.

When ever we see a play or concert at the Grand Theater.

The room was very clean, very comfortable and had a great view of the park in front of the Grand Theater.

I have stayed at this hotel one other time, about 3 years ago, when I took my kids to a ballet at the Grand Theater.

Jefferson Street Inn

elevator

creditcard

the-grand-theater

400-block

friendly

The staff was amazing, complimentary breakfast was good, and the bed was very comfortable.

Comfortable beds, clean rooms, complimentary breakfast and quality staff.

Was very pleased with the room, staff were friendly, complimentary breakfast and shower was great.

Complimentary breakfast and coffee is always a plus.

Typical Hampton amenities: excellent mattress, full free breakfast, robust coffee (no cookies or cold water tho).

Excellent free breakfast with a lot to choose from.

Very clean, easy access, complimentary breakfast was quite good.

Complimentary breakfast was good and convenient.

Breakfast was included and was what I would consider your typical hotel continental style,

I loved the seating options for the complimentary breakfast and the King room I stayed in was clean and comfortable.

The complimentary breakfast was also good and we enjoyed our stay.

Upon checkout, I was offered a free breakfast "goodie" bag of snacks when hit the road.

Hot breakfast was included and offered a nice range of usual dishes, from bagels, muffins, cereal, egg dishes, and meat and potatoes.

We enjoyed the complimentary breakfast - it was fresh and great.

The complimentary breakfast was delicious every morning with a nice variety.

I wish it had more insulation as you could hear people walking the hallway at all hours.

I would recommend requesting a higher floor if you are sensitive to noise, as our room (102) was on the first floor near the side entrance and we could easily hear all footsteps and conversations in the hallway.

There was some late night running in the halls and minor issues in our bathroom.

After what seemed like a longer than necessary check-in experience, she eventually assigned me a room and I carried my bag and other items down the hall only to discover the room door open.

I was two doors down from it and heard every time people got off or on because they would stand by it chatting, or when they came off of it, they would be talking and it would echo down the hall.

The hotel was full the weekend we stayed there, kids were running everywhere, elevator wait was long due to kids playing, hallways were noisy.

but let the kids run wild in the halls almost knocking me down while holding the baby.

If anyone is making noise out in the hall or turns on their shower in the room next to yours, you'll hear absolutely everything.

Only complaint is the eating space is very small with "church hall tables" lined up along the wall with chairs, to provide more seating space.

The hotel was overrun with hockey teams, 8-10 year olds so you could hear them running up and down the halls and being generally rowdy.

People in the hall and outside, in the parking lot, could be clearly heard.

Breakfast was respectable and the only drawback was you could hear the highway through the windows and people in the hallway.

Traffic in the main hallway was loud and woke me up during the night.

but the clientele across the hall decided to carry on high-volume conversations in the hall both night and morning.

you my hear everything people talking about in hallways.

A few restaurants within walking range even.

Applebee's restaurant is within walking distance so we had takeout from there for dinner.

Local restaurants within walking distance or just a short drive.

Located on the north side of Wausau this is a nice quite hotel located not far from downtown and close to other restaurants, etc.

Location was easy to get to and close to many restaurants.

The location is very quiet and there is an Applby's restaurant about a block away.

This hotel was also close to several restaurants and to transportation services.

Easy to walk to several restaurants for late night happy-hour.

Very close to lots of restaurants and skiing.

The gal sent us to a wonderful restaurant close by.

Once you locate it you will find that it's walking distance to quite a few restaurants and stores.

Very close to restaurants and easily found from the highway.

The location was easy to find and conveniently located near restaurants, shopping and skiing at Rib Mountain.

Clean hotel, right off the highway close to restaurants and shopping.

Good restaurants near by in addition to the breakfast location.

The hotel is within walking distance of several eateries.

Enjoyed our dips in the pool and hot tub and very close to great restaurants.

but it works ok.  Room was clean, although there was a lingering disinfectant smell  in the room.

We were pleasantly surprised with the crisp clean room, the beautiful bathroom with plenty of towels and supplies, comfortable beds and great breakfast.

Rooms were clean and had a pleasant over night stay.If near the Wausau area again, will likely stay here.

Clean rooms and public spaces, friendly staff, decent pool for the kids to splash around in after skiing, decent hot tub for the adults to relax in after skiing, decent breakfast, decent pantry selections, etc.

Our room was very clean and I slept well.

Room was very clean with comfortable pillows and sheets.

I enjoyed the clean room and facilities, and plan on staying again on my next trip.

We stayed at this hotel 3 years ago, and we decided to come back to this one again because we remembered how clean the rooms were  and also how warm the pool was.

Our room was immaculate as was the small fitness center.

Very pleasant staff and the room was clean, spacious and very comfortable.

My room was very clean and everything was in working order.

For half the Honors points of the Hilton Garden Inn right down the road we stayed at this Hampton and were totally satisfied. The room was very clean ( most important to me!)

Staff was friendly and the room was clean and bed was very comfortable.

Very clean rooms, pleasant, friendly staff made for a pleasant stay.

Nice and quiet for a good night’s stop.I especially appreciated the shower, with good pressure and a shaving step for the ladies.

Air conditioner did not properly, Will not stay there again, Front desk clerk was friendly and helpful at check-in

The lady who was working in the breakfast area was very attentive and kind as she worked around all of the people moving in the breakfast area.

Every employee we encountered was very friendly and accommodating.

Thanks Amy and the entire Wausau Hampton Inn staff.

The staff was friendly and helpful in all aspects.

We checked in on a Sunday evening and having never been to the area, the front desk staff was helpful suggesting a place for dinner.

Staff was friendly, professional, and extremely helpful.

The staff is great and was extremely helpful, we kept having trouble with our room keys and they worked really hard to get the issue resolved.

Hotel staff are very friendly and rooms are nice and clean.

The lady at the front desk was very kind and accommodating.

staff was extremely friendly and helpful.

The hotel was clean and the staff was friendly.

Front staff was very pleasant and helpful.

Hampton Inn Wausau

hall

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proximity restaurant

free breakfast

attempts to debit my credit card ($119) using no or a wrong PIN number, which resulted in the card being locked without possibility of remotely unblock it.

1) One person's reservation that was paid by debit card showed as unpaid - another member volunteered their credit card to avoid the $200 cash payment fee, and that is still getting sorted out.

Apparently they didn't like me using a debit card.

It took over 20 minutes to refund my card.

I was charged for the 2 extra people in my room, 4 of us total, HOWEVER, the rates Behind the door were the SAME price for 1 or 4 people, also the website did not ask for the number of guests.

It has two floors, no elevator and the carpeting is striped, making the stairs hard for people with vision or balance problems.

Why was it necessary to pay the deposit in cash when they had the credit card on file already.

but when they did the final billing in the middle of the night, they use the wrong card number.

Accidently booked the wrong date online and was billed for it.

She CALL  me back n said that ALL SHE COULD DO IS GIVE ME 20% OFF MY BILL N THEY ALSO TOOK THE ROLLER BED off my charge.

Then told the clerk wanted to pay cash twice, he ran the credit card.

And we had the option to cancel and not be charged, as long as we should cancel by 6:00 pm.

After arrival, same clerk charged higher price.

I have been double charged and they accepted rewards gift card then took it off and double charged my room causing my bank account to have insufficient funds.

Room charge and taxes combined, my one night stay was less than $70.

desk personnel was rude when I called for wifi code I was told its on your key card read it.

I just wanted it noted so I would not be charged later.

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