We were pleasantly surprised by the security feature of having to use your key card to operate the elevator which was done by a simple tap on a sensor.

And these "honor bars" always make me nervous even if I don't touch them, as I feel like I need to make sure for weeks later that I don't get extra charges on my bill, and if I do, it's my word against theirs.

We didn't know at first we had to use our key cards to make the elevator work.

though billed as "continental", it was a full breakfast.

Found using the hotel room card to operate elevator a little cumbersome and getting to pool/exercise area a bit of an adventure trying to navigate the different elevators.

If you give the incorrect cc at time of payment don't try to correct it or your funds will be tied up on both cards.

Even got late check out for no extra charge.

If only New York City hotels had this kind of service and attention to their customers' needs while charging over three times the price!

Also, to avoid extra charges, put the for-a-fee snacks and alcohol into one of the cupboards so no one takes any by mistake.

The parking is a bit of a pain as you have to go across the street to a ramp and there's an additional fee for this on top of the room charge.

Do be sure to bring your own electronic charging units and cords as there are limited outlets and no USB ports in the rooms as of April 2017.

Had to use key card and made things very aggravating!

They upgraded them to a handicapped accessible suite with no up charge.

Improvements I would recommend is to have room card access to the stairs and a quieter room in regards to outdoor noise.

one of the cute ways this hotel makes money is to charge you for wet bar and snacks, which is a complete joke when you consider the price of the room, and the room itself.

The elevator and key cards are a bit of a bother, make sure to ask for specific directions on how they work.

I would have rated them a 5  except for the double billing issue.

charged a 18% tip and order was messed up and waitress never came back to check on us.

Requires inserting card into main elevator (only one, so waits can be long during busy times) and transferring to another down a long, long hallway - and then finding your room.

however is a different story somewhat spread out and difficult to work because of the security card situation it tended to slow me down just a bit.

We rolled our eyes as and grumbled as we got into the elevator after the breakfast system was explained to us at check-in.

So if you have dog that likes to bark when you leave, or barks every time elevator opens or someone walks by your room, think twice before booking stay at Jefferson Street Inn in Wausau.

To get to it you had to go up the main elevator to the fourth floor, then go around the block of rooms down the whole hall to get to the other elevator to get to the 5th floor that was only activated by your room key.

It was a little weird to have to change elevators to get above the 4th floor

It was a bit odd staying on the 5th floor because you have to leave on elevator and go to another to get from the lobby to the 5th floor,

Elevator sitatuation is a little confusing because different ones access different areas.

Better make sure you take the correct elevator because only one of three will get you there.

Not much room in the elevators to lug around equipment.

Also I didn't like that you couldn't get to the 5th floor from the elevator in the lobby.

Only 2 elevators, no stairs to access rooms.

Tip: Make sure to have your key out for the elevator.

The pool was a bit difficult to get to, as you had to take a different elevator.

My only complaint is the one elevator for 400 rooms.

I also had to have my room key reactivated 5 times while there and since you can not even get up to your room on the elevator with out the key I had to go down to the front desk

The main lobby elevator was out the weekend of our visit which made access to our 4th floor room less convenient.

Elevator in lobby was out and no one even mentioned it or apologized for the inconvenience.

Room was clean and came with a microwave and refrigerator.

The hotel smells clean and my room was very clean.

They are always so welcoming, the rooms are immaculate and the location is a plus as well.

The room was clean and very nice with a fridge and microwave.

The room was very clean and looked as if it had been updated recently.

Rooms are clean and you have everything you need.

room was clean, pool was warm, hot tub was hot and great food at restaurant for supper.

The room was clean, well-appointed, and spacious; the fireplace was cozy; the water pressure and shower head were awesome; and the sheets were pressed!!

Nice clean rooms, the layout is different many elevators to use in this old building structure.

Rooms are so clean and comfortable and the staff is so friendly and helpful.

Very clean rooms and easy access to the shops right from the hotel building.

Room very clean, bed very comfortable, hallways very well lit.

The room was very clean, bed and pillows were comfortable.

Very nice hotel, clean room, wished it had a vending machine for snacks instead it had an honor bar in the room

Clean rooms, friendly staff, great bar and restaurant.

Jefferson Street Inn, a Member of Radisson Individuals

elevator

creditcard

Free parking

Free High Speed Internet (WiFi)

Pool

I wish it had more insulation as you could hear people walking the hallway at all hours.

I would recommend requesting a higher floor if you are sensitive to noise, as our room (102) was on the first floor near the side entrance and we could easily hear all footsteps and conversations in the hallway.

There was some late night running in the halls and minor issues in our bathroom.

After what seemed like a longer than necessary check-in experience, she eventually assigned me a room and I carried my bag and other items down the hall only to discover the room door open.

I was two doors down from it and heard every time people got off or on because they would stand by it chatting, or when they came off of it, they would be talking and it would echo down the hall.

The hotel was full the weekend we stayed there, kids were running everywhere, elevator wait was long due to kids playing, hallways were noisy.

but let the kids run wild in the halls almost knocking me down while holding the baby.

If anyone is making noise out in the hall or turns on their shower in the room next to yours, you'll hear absolutely everything.

Only complaint is the eating space is very small with "church hall tables" lined up along the wall with chairs, to provide more seating space.

The hotel was overrun with hockey teams, 8-10 year olds so you could hear them running up and down the halls and being generally rowdy.

People in the hall and outside, in the parking lot, could be clearly heard.

Breakfast was respectable and the only drawback was you could hear the highway through the windows and people in the hallway.

Traffic in the main hallway was loud and woke me up during the night.

but the clientele across the hall decided to carry on high-volume conversations in the hall both night and morning.

you my hear everything people talking about in hallways.

but it works ok.  Room was clean, although there was a lingering disinfectant smell  in the room.

We were pleasantly surprised with the crisp clean room, the beautiful bathroom with plenty of towels and supplies, comfortable beds and great breakfast.

Rooms were clean and had a pleasant over night stay.If near the Wausau area again, will likely stay here.

Clean rooms and public spaces, friendly staff, decent pool for the kids to splash around in after skiing, decent hot tub for the adults to relax in after skiing, decent breakfast, decent pantry selections, etc.

Our room was very clean and I slept well.

Room was very clean with comfortable pillows and sheets.

I enjoyed the clean room and facilities, and plan on staying again on my next trip.

We stayed at this hotel 3 years ago, and we decided to come back to this one again because we remembered how clean the rooms were  and also how warm the pool was.

Our room was immaculate as was the small fitness center.

Very pleasant staff and the room was clean, spacious and very comfortable.

Comfortable beds, clean rooms, complimentary breakfast and quality staff.

My room was very clean and everything was in working order.

For half the Honors points of the Hilton Garden Inn right down the road we stayed at this Hampton and were totally satisfied. The room was very clean ( most important to me!)

Staff was friendly and the room was clean and bed was very comfortable.

Very clean rooms, pleasant, friendly staff made for a pleasant stay.

Hampton Inn Wausau

hall

attempts to debit my credit card ($119) using no or a wrong PIN number, which resulted in the card being locked without possibility of remotely unblock it.

1) One person's reservation that was paid by debit card showed as unpaid - another member volunteered their credit card to avoid the $200 cash payment fee, and that is still getting sorted out.

Apparently they didn't like me using a debit card.

It took over 20 minutes to refund my card.

I was charged for the 2 extra people in my room, 4 of us total, HOWEVER, the rates Behind the door were the SAME price for 1 or 4 people, also the website did not ask for the number of guests.

It has two floors, no elevator and the carpeting is striped, making the stairs hard for people with vision or balance problems.

Why was it necessary to pay the deposit in cash when they had the credit card on file already.

but when they did the final billing in the middle of the night, they use the wrong card number.

Accidently booked the wrong date online and was billed for it.

She CALL  me back n said that ALL SHE COULD DO IS GIVE ME 20% OFF MY BILL N THEY ALSO TOOK THE ROLLER BED off my charge.

Then told the clerk wanted to pay cash twice, he ran the credit card.

And we had the option to cancel and not be charged, as long as we should cancel by 6:00 pm.

After arrival, same clerk charged higher price.

I have been double charged and they accepted rewards gift card then took it off and double charged my room causing my bank account to have insufficient funds.

Room charge and taxes combined, my one night stay was less than $70.

desk personnel was rude when I called for wifi code I was told its on your key card read it.

I just wanted it noted so I would not be charged later.

after I checked my online credit card account (and found absolutely no problems), I asked the clerk to run the card again.

I booked at this hotel based upon all the great reviews and my need for a simple, clean room for the night.

Room was clean with enough bath towels and wash cloths.

Clean rooms, friendly professional staff (Note Holly was a great help).

It's a low-frills kind of place- good breakfast, clean room, all reliable and reasonably priced.

the rooms are clean as is the rest of their hotel.

The rooms are tidy and the fitness center and pool are a nice addition.

Room was very clean and cool which was a nice surprise as it was warm out.

Room was clean and in good repair when we arrived.

When I  checked in the room was very clean and very well appointed.

The rooms were clean and staff was friendly and helpful.

Staff was friendly, the room was clean, bed was comfortable, room was quiet and the shower had good pressure.

but it had a terrible damp musty, mildew smell.

but it had an unpleasant odor in the room.

Room smelled like urine and there were cobwebs behind the bedside table.

And I was so inconvenienced by his rotten attitude and the circumstances that I will never stay at another Super 8 Hotel.

Second off I am a non-smoker and dropped bags off and immediately went to lunch room smelled like cigarettes.

(Seriously, have you ever checked them and seen how filthy they can be in some places.)

It was NOT a hair from my husband or myself and the coffee was from the breakfast area. GROSS!

If I had a complaint it would be one light was burned out and the ice machine in the vending machine room didn't work.

I told him about our filthy bathroom and that the hotel was not completely updated like I was told.

Toilet was nasty dirty and dirty sock from previous guest left on floor (was it vacuumed?).

The Super 8 room was not the cleanest and smelled heavy of cigarette smoke which caused my kids to have sinus problems.

This hotel is dated and there were many construction workers standing around outside the exits drinking beer and smoking.

I FEEL THAT WAS NOT ENOUGH N IS NOT FAIR WE HAD TO BREATH IN FUMES N SAY IN AN ANT ROOM N HE WAS TO CALL ME BACK TUESDAY  FEBRUARY  21 IN AM N NEVER DID!!!!

Maybe next time you come, there won't be as many smoking guests.

Super 8 by Wyndham Wausau

smell

Other than remodeling it was very nice bathroom was very small for handycapped

bathroom exhaust issues that wen taking a shower the ceiling exhaust took in the steam and venting right back into the bathroom.

And in the bathroom the only ADA anything was 1 grab bar in the shower across the tub with no non skid tub.

The kind you get out of the faucet in your room for free.

Only thing I can point out I was aching a little and fancied a bath the hot water is not good enough for a soak for more than 5 minutes the rest was great including there grab and go breakfast package for breakfast due to Covid.

Not the best , out dated and bathrooms were tiny shower heads to high.

Room smelled of smoke, bathroom tub not clean enough to bath in.

The drains in the sink were rusty and cracked.

butts littering the entrance ways, to the paint missing around the shower, to the dirty carpets and the scuffed up hallway walls and exterior doors.

The bathroom was in need of a major overhaul.

The bathroom was disgusting, I took pictures.

Beds were comfortable, bathroom very small and old.

Bathroom was very standard and water pressure was a bit much.

Small hole in the door of a small bathroom.

No elevator for the 2nd floor and too few wall outlets in room.

Kids and I are looking around for elevator….. no elevator.

No elevator , and I was told there were no rooms on the 1st floor.

There's no elevator so if you cannot carry your bags up one flight of stairs be sure to ask for a ground floor room.

No elevators and the staff is less than helpful.

Needs updating and an elevator to get luggage to the second floor.

It is an older property in need of a face lift though.

The television set is so low you cannot watch it in bed unless you lift up the dresser(the TV is bolted down).

The bathroom is small and there is no elevator.

This hotel did not have an elevator so this would be important to know for those who need this accessibility factor.

No elevator so you must walk to second floor.

There was no elevator, not that I minded going up one flight of stairs.

The hotel does not have lift to ease with baggage.

Our pet friendly room was clean and ready when we arrived.

Easy check in and check out, nice breakfast options, clean rooms, and pool and hot tub were nice temperatures and very clean as well.

A few pluses: room was clean, the towels were nice & the breakfast to go was actually good.

The rooms were clean and the bed very comfortable.

The room seemed clean enough, except for the bathroom.

but the staff are great, the rooms are clean and dining is close by.

never stayed before , i had to be at the hospital 6am , very affordable, conveniently located, friendly helpful staff , the room was clean and cozy.

Our room was very clean upon check in and housekeeping did a great job throughout our stay.

The rooms are clean and well stocked with towels, etc.

Nice place, clean rooms, friendly desk clerks and very friendly breakfast host.

Room smelled bad, had to buy an air fresher for my room.

The hallway carpet was dirty and smelled.

I am handicapped and a nurse and this place should be burned to the ground.

Recliner was filthy and has stains where you put your head.

Reserved a non-smoking room on the first floor with a king-sized bed (husband is 6'3" & weighs over 300 lbs who has difficulty walking long distances & I am not a small person.) Got non-smoking room with one double bed right next to the lobby & located under a wooden staircase (very noisy.)

Smell was an old smell, nothing bad just outdated.

The floor was only vacuumed in the middle of the room - it was disgusting around the sides.

The minute we walked in, there was a strange smell.

Diabetes must run rampant with your customers. Yuck!

The chemicals in the pool ruined my swim suit and my sons swim shirt.

When coming out of the room it felt like urine in the corridor.

The door to the outside smoking area is open/close all night long.

I absolutely had to leave after my first night, due to the disgusting accommodations.

La Quinta Inn by Wyndham Wausau

bathroom

I pre paid and was charged again and had to wait a week to get a refund from days Inn.

also vending machines that accept cards would be way better.

Ended up reserving 2 rooms for myself and my brother and when I checked in, they ended up charging me for 2 and adding another one on to him separately and since I've gone back and forth with my credit card trying to reverse it and they still haven't.

This was told them several times and they were determined to charge the extra $10.

Making a person go up and downstairs multiple times because card key wont work then blaming the customer when the main one she had didn't work either.

When I first checked in, the front desk lady Zuzu had already charged multiple rooms to my card, she stated that she was "highly confused" since there were so many of us checking in.

Visa says you do not have to show ID to use card.

Through this entire situation our credit card numbers were entwined between both rooms leaving us possibly liable for both rooms.

I had to sign a paper saying I would not smoke in the rooms, and if I did, there would be a charge.

He looked at us and said " Credit card and driver’s license ".

a family member came to visit for just a short time, had a small dog with, I was told that a $100.00 charge was going to be added to my bill, period, no the dog has to leave, just there will be a charge!!!!!

They double charged me for the room on my card

I said this was very midleading and thavwe would like a rollaway at no charge.

Getting Charged for the room safe, and then having to have the charge removed is poor treatment of the customer.

Only complaint is they added a safe charge on my bill that I didn't notice until later.

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