The bathroom needs a more powerful exhaust fan!

Do not expect a clean room, we had black goop falling from the fan every time it was turned off.

- The A/C rattled like two squirrels playing ping pong the whole time.

The toilet over flowed twice and the air conditioner rattled almost constantly.

The rooms air conditioning doesn’t get the full room cool, at least not to us.

Not a fan of short toilets and soap dispensers in the bathroom and bathtub.

Only problem was that with 2 queen beds, the one near the window was immediately next to the air conditioner. .

Our only concern was the placement of the king bed too close to the window ventilation.

We are not fans of the typical hotel breakfast,

Fortunately, the vehicular noise was blocked out by the racket from the air conditioner.

Refrigerator uncleaned, air conditioning system ventilation was blowing old mildew, rugs stunk.

but the A/C was so next to the bed that every time it turned on it woke us up.

But, the dehumidifier took up a large amount of floor space, was very noisy, and had a drain hose "snaking" along the walls to the area where the PTAC unit was at.

The only downfall was a urine type smell coming sometimes from the air conditioner.

The air conditioner had a continuous fan mode which both created white noise and minimized any disturbances from air conditioner cycling.

Bed extremely comfy, fell asleep almost immediately

Ac was quite noisy

The queen bed close to the window is close to the HVAC unit and makes it hard to get into the bed by the wall.

It did not receive higher stars from me as it did not have an indoor pool, nor balcony nor a modern cooling system ( I thought the a/c worked well just noisy).

The staff were all unfailingly polite and friendly -- the breakfast was good and staff went out of their way to make sure we got everything we needed.

Very clean, staff friendly and very responsive to any requests.

Staff seemed very friendly and caring from the moment you walk in.

All the staff were super friendly and the large suite room was so nice.

The breakfast and the staff maintaining the breakfast area, We’re kind, friendly, and quite knowledgeable of the area.

The employees were very helpful and friendly which made for a very pleasant stay.

Hotel was clean and the staff very friendly.

The staff were friendly, polite and efficient and the place felt very safe.

It looks nice from the outside and the people who work there are very friendly and kind,

Front desk not super inviting or that friendly.

Positive side was the pool was nice, hotel was quiet, and the staff was very friendly.

The hotel is very friendly, clean, quite and well maintained, considering all that is going on with COVID-19 they have to be commended on a job well done.

The breakfast was ok considering the covid restrictions. The staff was overall friendly (when we saw them, like 1 time)

We stayed 5 days and no one came to clean the room; we ran out of toilet paper and had to ask the front desk for a roll; there was no soap in the dispenser so we bought our own; the shampoo (again in a dispenser on the wall) was nearly empty and smelled like Pine-sol so went out and bought our own.

Normally there’s SOMETHING that bothers me, whether it’s a smell, damp carpet, a dirty corner in the bathroom etc.

The room had a few spiders when we got to it and had a musty smell,

drains and shut off not working well disappointen when , upon check we reporte the problem and were first told it was not  problem,  had to etail the problem more before acceptance.

Bugs in the sink and tub every morning as well as long black hairs in the tub first time I used it; outlet in bathroom burned out my hairdryer; didn’t get my room cleaned one day and the cleaning crew lied about what time I took the do not disturb sign off the door.

Hampton was twice the price and run down molded out room with smelly water.

We even were in one of the same rooms as last year completely different, run down, chairs and tables almost breaking, wobbly, furniture old, no soap or shampoo in the bathroom at all, you could see dust, the two rooms we were in smelled musty.

However there was a gas smell outside our room on the second floor.

The room was really big only downside bathroom area kind of small and the hallways had a little bit of an odor

Such a better choice than the Hol Inn Express which is so damp and run down.

He was rude and nasty and I have NEVER been spoken to so unkindly.

Not that awful chlorine stench of the pools in most places I travel.

We were put on a floor with non-smoking and there was absolutely no smell.

Kudos, Best Western Plus and all the staff of this hotel!

Staff were very pleasant and there was always coffee in the lobby and sometimes pastries.

The gentleman who checked me in was very helpful and everyone we encountered was beyond helpful.

Staff is excellent - Catia & Anna at the front desk and Teri & Gary, the breakfast attendants were great -very  helpful and made the stay a pleasant one.

Very spacious rooms, clean property, nice staff and enjoyable breakfast.

Awesome Hotel, Awesome Staff, All I can say is this is another Awesome BW Property, Very clean despite being in the path of Hurricane Ian, There were a couple of signs the property had some damage,

Staff were helpful, professional, and welcoming, I appreciated that.

Everyone there treated it (conducted thenselves) with common courtesy / manners, as they should -something you miss and appreciate when you have to stay at other "not-so-quiet" places.

I was floored by how kind everyone was at the desk and staff.

The staff went out of their way to make sure that my stay was perfect.

Best Western Plus Ambassador Suites Venice

smell

Free parking

Free High Speed Internet (WiFi)

Pool

Also charging $250 plus tax for a room I can get online for 160!!!!! !

And then charged for use of a safe when it was not used.

I left after the first night and was still charged for  a second night.

First, we get charged a pet fee for our dog and then get told the dog isn't supposed to be on the bed.

And would you believe it, on our bill we were charged $1.14 for each night for the use of the safe.

I FINALLY was able to get one card to work.

In my opinion, it is wrong to add that charge to a bill.

Double charged us for the room n then kicked us out for family stopping by was not refunded money

Both times it was another guest's charges erroneously posted to my room.

but due inability to meet the 24-hour cancellation fee, were charged for three nights.

We get home to find an additional $100 fee on our credit card.

how much room do i have here first off they overcharged us.

there's an agreed upon rate and you go to check out and there's a little extra charge. .

Issue # 3 - $1 a day charge for the safe in the room.

Was charged for plastic silverware when dinner from a local restaurant failed to include in my order.

but due to an error on my part one of the rooms stayed in their reservation system and I was charged one night's stay.

and the topper of this my credit card was charged for days I didn't stay there and your employee Lisa was rude and nasty to deal with.

We didn't like our room being next to the elevator and were upgraded to a business room at no extra charge.

Awesome friendly staff priceline messed  up my booking and manager made everything right and they made sure you had what you wanted as soon as you asked for anything would definitely stay again if ever in the area

The front desk staff were friendly and helpful!

We were greeted by an extremely friendly & helpful front counter agent, who pointed out the amenities, including the "Ships Store", which came in handy when I wanted ice cream in the evening.

The staff is friendly and courteous and ver helpful.

It was very clean, not a lot of noise and all the staff were friendly.

The front desk was very friendly the room was clean and had everything we needed.

Pleasant stay Both the check-in and check-out staff were very friendly and accomodating.

Very clean, friendly staff and safe environment.

Staff at the front desk was SO nice, friendly, helpful.

Above all we found that staff extremely helpful and friendly - which is always very important for us.

It was an excellent service, the staff of this place is very kind and attentive, always friendly and and ready to help if you have any problems.The Hotel is very clean.

This is the place to stay The staff was friendly and the rooms were clean.

The parking lot is fill of containers, the A/C is not real effective, the breakfast bar is substandard, and everyone smokes outside their rooms.

but on top of that its so dirty i mean filthy disgusting

Room stunk with dampness/whatever, check it out #118.

The hotel is an abomination and I want a refund for the whole disgusting stay.

We could not walk anywhere without going through a cloud of cigarette smoke.

I had to leave and sleep in my car because it was that nasty.

I found Room 111 to be filthy in the bathroom (including floors, tub, the mini fridge, the microwave--the carpet was stained and filthy).

In the parking lot there is a picnic table and several people were smoking, drinking, and yelling till late at night outside my room.

Oh yeah, and I can't forget the dried vomit all over the sidewalk.

I go to use the bathroom and to my dismay, see mold and mildew on the walls, and smell a pungent odor coming from the bathtub.

but one night it got cold and we turned on the heaters which stunk like burning dust particles.

They need to move any smoking areas away from the buildings.

While the location was good, the carpet in the room left a residue on my feet which transferred to the white washcloth which I used to clean up before bed.

Rooms are livable if it wasn’t for the smell.

The front desk staff was thoughtful and very accommodating.

After going through the horrors of moving out my house,it was a pleasure to go to this hotel.The room smelled very good when I got there,and there was plenty of room for my cat.All of the staff were very polite and helpful.Christine,Debbie,Michelle and Susie especially showed how the hotel business should be run.I would recommend a stay here for any traveler.

I was greeted cordially by Christine, who continued to assist me with great patience, expertise, and warmth throughout my stay.

The hotel is vintage and the staff is very nice.

Very clean rooms staff is great pricing very good.

Desk area had bullet proof glass enclosure, not a great feeling for being in a nice neighborhood.

As for the hotel, nice rooms and there is an elevator for us old folks,

Staff is super nice and room was as expected.

Days Inn by Wyndham Port Charlotte / Punta Gorda

creditcard

Our room door was rusty in spots, the shower ledge was broken and caulked many times, the mirror was dirty and the faucet appeared to not be wiped down.

You have to enter & exit the shower in the space next to the toilet which is dangerous.

We literally were handed bath mats at ten o'clock at night because there were no towels.

but it was difficult and annoying to get garbage bags, toliet paper, towels, shampoo refilled, etc.

The bathroom had some mildew in the shower and general cleaning could have been better in the room.

On our visit we saw maintenance issues that were not addressed such as an unheated pool, spackling on walls that is not blended in, paint drips on touch-ups, and dusty exhaust fans in the bathroom.

The toilet had paint speckled all over it; as did the mini-frig.

The coating on the bathroom shower and floor of the shower has word away so that it looks dirty.

My wife was having a hard time with the shower control as we could not get anything

Only complaint was the bathroom wasn’t as clean as it should be as there was a dirty towel I noticed under the vanity.

The toilet wouldn't flush and one of the beds squeaked so loudly you could sleep.

It smelled so heavily of paint in the bathroom.

although we did receive bed servicing the first night, the empty tissue box was not replaced and neither were the toiletries.

The next day we heard stories of a couple that had to wait an hour for caulk to dry before they could take a shower.

The desk receptionist was friendly and nice enough

The price for the area is very budget friendly, and it is close to the beaches and Downtown.

Nice and easy location right off the interstate and an awesome burger joint located almost in the parking lot   Room was clean and staff fairly friendly.

The two new desk personnel are new since October as well  Both Kaylee and Jennifer were very friendly and professional upon check in.

The staff was very courteous and friendly.

The breakfast room area was neat and clean and the attendant was very friendly and joked around with the guests a little bit

but what makes the hotel is the staff ,they are very friendly and helpful .Breakfast was perfect.Thank you Sean and the ladies in housekeeping for making our stay.Special thanks to Danny .we will be back

He was very pleasant, friendly and professional.

However,the staff was very friendly and the breakfast was very good.

The staff were friendly, helpful and chatty (Lucy the maid was very helpful).

This was the most disgusting and filthy hotel I have ever stayed in.

Room needed a good cleaning and there was just a general bad smell.

No cream for the coffee, just the fake stuff made of chemicals.

but the smell was overpowering throughout the entire building.

The smoke detector was not attached to the wall and was hanging by the wires.

I understand that hotels have to go through renovations, this hotel is quite small, so there's no space where you can just avoid hand carts and debris.

When getting ready for bed we hear a "chirp" sound like a smoke detector with a bad battery, loud enough to keep us from sleeping.

We moved from one room, which was disgusting - to another room that had been "Re-modeled".

Despite construction work on the floor--loud hammer noise, chemical smells--we were given a room on the fourth floor and were only moved after we complained.

But what really did us in was the strong smell that literally had our eyes watering.

The chair and ottoman were so filthy, we could only cringe at looking at it (there was not way we would sit there).

When we got back to our room it smelled really back of cat pee and my husband when down to the front desk and they got us a new room right away and it was way better.

When the smoker continued despite our complaints of a smoky room, we were moved to the top floor and an end room which was much better,

The staff are great, helpful and courteous.

The staff couldn’t have been nicer though.

Hi I'm Stan Farmer from Ohio and this Holiday Inn Express is excellent I have stayed here on several trips for multiple days on each trip and this place was excellent breakfast, staff, internet, safety and location all excellent I would totally recommend this place to stay.

The staff here was amazing the housekeeping supervisor enjoyed my little people and Kareem was super extra nice to my daughter.

The hotel's saving grace is Front Desk staff member, Christine, who was so apologetic for the situation Monika created, and was as helpful as she could be.

The staff members were pleasant and accommodating when we asked for anything.

Desk staff and housekeeping were very nice and very helpful.

The breakfast was good and the staff was very nice and helpful.

The first weekend, the person at the front desk provided us with a key for someone else’s room.

The front desk clerks were very nice and pleasant,

We found the room modern, very clean and the staff courteous and efficient.

If I have any concerns the desk generally takes care and all is well.

.friendly staff..good cookies in lobby
Cons
Basic breakfast items the Cinnabon was the best item.

Holiday Inn Express Venice, an IHG Hotel

bathroom

The front desk made the reservation with no issue, friendly and helpful.

The young woman working was very friendly and helpful.

Terri at the front desk was amazing, accommodating and friendly.

The hotel was quiet, clean and the staff was friendly.

The staff members at the main desk were exceptionally friendly and remembered our inquiry regarding an upgrade.

Clean, well appointed with a very friendly and courteous staff.

If you want clean and friendly and memorable service from Alyssa and Carol book here I highly recommend this property thank you to all the staff for making our stay comfortable.

The staff is very friendly and accommodating.

Mostly quiet, efficiently run part of the Marriott family, with a friendly, quick-to-please front desk staff.

Nice location off the highway and the staff was wonderful, friendly and courteous.

From check in to check out the staff was friendly, professional and very helpful.

Room was very clean staff was very friendly.

I recently visited Fairfield Inn & Suites Venice hotel with my wife and was impressed by its cleanliness, various amenities and friendly staff.

Called the hotel and spoke to front desk.

Nice breakfast in the morning with a very good staff.

We returned to the front desk and requested another room - the hotel staff was accommodating

Would’ve been nice for them to let us know in all their communication that they aren’t going to provide a basic amenity.

Firstly, the gentleman at the front desk was masked.

We were happy with our rooms, staff was helpful, and hotel met our needs.

I was asking basic questions regarding parking, breakfast, and other basic amenities.

Staff wore masks and there seemed to be good emphasis on sanitation.

During the resolution of the problem, the staff was pleasant to work with and made sure all was fixed and we were satisfied.

It is one of the least warm and welcoming hotel rooms I've been in, in a while.

Breakfast fine with staff on top of keeping items stocked.

Fairfield Inn & Suites Venice

Very quiet during the day and night, very friendly.

Everyone we encountered was very friendly.

the maintance and cleaning crew were all very helpful and friendly and the residence who live there full time treat you like friends.

This has been one of the best campsites where I have been, all very clean, quiet, with many options, very friendly staff, we rarely meet people like that, my family and I are very grateful for all your kindness

Love the amenities, cleanliness, friendly staff, and location!

Everyone was very friendly and welcoming.

The older guy at checkout was extremely nice and friendly.

Extremely clean; neighbors all very friendly.

Staff was very friendly and answered all our questions.

Everyone was friendly and helpful 
Pool areas were clean as well as all bathrooms would recommend for our locals before snowbird season comes to Florida Great getaway beaches are close as well as shopping Close to interstate

Every amenity is very clean and the staff is just wonderful; very friendly.

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