It’s not worth the price and they don’t understand the term customer service.

The server was rude, and at times I’ve observed her yelling at customers, including myself.

but got a complete ‘computer says no’ response from the hotel and from their customer relations.

The only problem was the service, both the reception and restaurant staff could do with a refresher in customer service.

This is overall a very poor parador for service to customers.

Check in was seamless and our room was clean and comfortable.

The rooms were clean the water for a shower hot and got a great sleep in order to walk the next day.

The check-in was smooth and friendly, the room spotless and modern.

The room was very clean - good wi fi and excellent breakfast.

The room was clean and solid with a view over a courtyard to hill.

Stayed here at the end of our Camino, good price for a double room and it was very clean, quiet and confortable.

As with other paradores, this did have a great breakfast and rooms were clean and well maintained.

The WLAN was slow: I measured 2.0/0.1 Mbps.

Parador Villafranca del Bierzo

customer

slow

Free parking

Free High Speed Internet (WiFi)

Pool with view

So, I was very surprised, when I read one of the reviews for this albergue - that it was too hot in the room (I remember the man and the woman, who left this review - they came, stayed in the room for 5 minutes and then left with apologises) Albergue is quite simple place for pilgrims, nice and clean, not expensive, there is no air conditioning here, so it`s very strange to expect that it will be much cooler in the room than outside on a hot day.

The room was basic, to say the least, and more expensive than its counterparts elsewhere.

Very quiet amazing place, delicious menu, simple and comfortable environment, very clean rooms overlooking the pond.

The rooms are very clean, dry and light and a lot of effort has gone into making the entire place very welcoming.

The bunk room was spotlessly clean and of so comfortable and the shower was one of the largest, cleanest and nicest ones I used on the Camino.

Albergue Casa del Pescador

price

Public wifi

Outdoor pool

For example, the woman who oversaw the buffet breakfast noticed I didn't drink coffee and asked if it was because I was lactose-intolerant.

I had earlier asked if they could help book some forward accomodation, the receptionist dialed the number, I could here it was engaged and she then turned to me and said it was "completo".

Staff was reserved, and we could never figure out if the on-site bar-restaurante was open or not.

My room was clean and well-decorated, with a pleasant bathroom.

The strong points are the spotlessly clean room, the location right on the main square of Villafranca (..no need to walk after having done 23 k) and the friendly reception.

The room was immaculate, bed was great and the staff was friendly and most helpful.

San Francisco

reservation

request

Wifi

Bar / lounge

It hotel is just a few meters to the left of the Camino as you walk through Cacabelos.

Took a risk and deviated from the Camino (the Hotel is actually about 100 meters from the Camino

In advance we requested a very quiet room because we’ve been in a few noisy places and really needed a good night’s sleep.

By this time many will have walked 25 days and been subject to sleepless nights in dormitories of 40 people, putting up with snoring and constant disruption particularly as people get up before the crack of dawn to make sure they get a bed for the next night.

If you are being very nit pickie then if you are a light sleeper there can be a little noise from kids in the areas between the lifts  and the room and the hotel is newly built so does not offer any architectural delights.

but had a weird overhead rose where the water just poured out rather than sprayed.

We were warmly welcomed, and our room was clean and comfortable.

Spacious clean rooms, baths with bath tubs and extremely friendly staff.

Very friendly staff, very spacious clean room.

Life can only be better with some regional food and local wine.

The breakfast was very basic (cereals, bread, meat, cheese, yoghurt, fruit and coffee)

Hotel Villa de Cacabelos

quietness

meter

yoghurt

wine

but I wish they had air conditioning for the hot afternoon.

We walked from Villafranca and arrived here just in time before a wild storm blew through.

but my husband woke up a few times due to vehicles driving by the open windows quite loudly.

but this stay was disappointing due to the poor service.

but some water saving measures would help consistency of hot water supply.

but after several days of 5 minutes showers, being able to spend 20 minutes, even if a little squashed, in a hot bath was luxury indeed.

Then one of the occupants snored so loud that it was like he/she was in my room.

The staff are pleasant and helpful, the rooms are clean an spacious, particularly if you have one with a sun deck.

Was more than pleased with my stay here: €30 for a large, spotlessly clean room, a large bathroom and a little balcony to hang my washed hiking clothes on.

Hotel Rural Ambasmestas

party

Free breakfast

Breakfast was part of our package and consisted of meat and cheese and pies and bread.

Walking the Camino .. weary and sore we "staggered" into the delightful down of Villafranca de Bierzo and were so relieved to discover that our pre-booked accommodation was directly on the Camino.

I only gave 4 for value because I booked as a package deal and don't know what the rate was.

My room was well-appointed and had all of the modern amenities.

This hotel is comfortable with a clean room and a bath with plenty of hot water.

It is immaculately maintained, and tho' the rooms are rather small,

Las Donas del Portazgo

small room

package

Paid private parking nearby

Breakfast buffet

The people running the hostel were lovely, the breakfast was the best we got anywhere on the camino (cereal, toast, coffee, juice), the rooms were clean and quiet and of course importantly, there was free wi-fi!

Wonderful hospitality, clean rooms, good bathroom facilities,  breakfasts with some variety.

If you don’t like stairs don’t stay here.

Unfortunately, we soon found out that the third floor, just above us, would be housing 15 to 20 teenagers on a class trip of some sort.

On the west side of town on the way out towards the mountains.

As in every other albergue, the walls are thin and people go about their business at their pace and time so there is constant hustle and bustle on the corridors, which can be heard at all times.

Albergue De la Piedra

stair

wall

view

trip

Baggage storage

They even made phone calls to find accommodation elsewhere for pilgrims who turned up after Leo was full.

Maria organised for my pack to be collected the next morning and then they advised there was a physiotherapist in town and did I want them to call her too see if I could get an appointment that night?

Spotless rooms, we had probably the best shower compared to the other albergues we stayed at during the month of Camino, ironed sheets, and wonderful hosts that made us feel at home in a heartbeat.

The lodging is impeccably clean and the rooms are not overcrowded.

I was a sorry Pelegrín on the mountain 1.5 hours later.

While I waited for the lift I had some time to get to know the staff better and I am grateful for it.

Albergue Leo

phone

wait

Spotlessly clean room, excellent value for money.

Hostal EL Cruce

poor

Sauna

As this Albergue is not a main stopping point, you don't get the crowds.

We asked to share a 4 bed room for 3 guests.

Warm welcome, nice and clean rooms, small details showing a very good organization.

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