The lady asked us for our breakfast card from check-in, which we didn’t have - she took our order from the menu.

Breakfast is a real treat:  delicious egg pockets, hash browns, sausage, biscuits, gravy, oranges and bananas, water bottles, juices, 2% milk cartons, breads and bagels.

Hot breakfast was good with a large variety of choices.

The hotel had a delicious scent coming from the Kitchen.

The “breakfast” wasn’t worth eating - we passed.

The breakfast is very good and the staff is always friendly and accommodating.

We were offered a grab and go breakfast or a hot item to heat in room.

Breakfast works great for us as we are always rushing around while we are there and it's quick and easy!

Staff - from room cleaners, front desk, breakfast, maintenance, etc.

The fruit salad at breakfast was fresh and delicious, not mushy or frozen like I've experienced elsewhere.

Breakfast is far better than usual hotel breakfast bars.

Hotel was quiet at night, breakfast was great and constantly stocked.

The food for the breakfast and evening social was fantastic wish I never went out to dinner.

This location was lacking in the breakfast.

The complimentary breakfast and dinner was very nice touch.

The breakfast is always good and the staff try’s to help you what ever your needs are.

The staff is fantastic along with comp breakfast and a social hour including comp adult beverages and dinner items from a rotating menu.

A card was left in our room daily letting us know who came in our room and cleaned it.

I literally have only 2 negative things to say: I was charged for a toothbrush and the hallways air conditioning did not appear to be working.

The only problem is that it isn't in the hotel and it isn't free or included in the charge.

Beware they charge your card before you even arrive

but said she cannot honor the 100% guarantee but would give me a gift card to Olive Garden or Starbucks.

I only disagree with internet charges which apply to lower echelon Hilton Honors members

..staff shares way too much about themselves personally made me uncomfortable.

Which brings me to the issue we had: the beds were horribly uncomfortable.

This hotel also has very thin walls and ceilings, so every sound and step above and in the halls can be heard.

I don’t know if this is an older hotel with thin walls and floors or what.

The walls seem to be thick enough to keep noise out which is nice.

Homewood Suites by Hilton Fort Smith

uncomfortable

wall

creditcard

Also, the air conditioner in the room did not work, the refrigerator did not work.

but A/C cooled room after about 30 minutes.

There also was no variance in the fan settings and it took quite a while to cool my room down since it was off when I arrived.

If I have any criticism it would be the air conditioning unit.

The first room we were in had a broken AC,

One example,  I called hotel and said I was going arrive late and the front desk staff member offered to turn down my A/C in my room.

When I went to turn on the HVAC unit to warm up the room I discovered that the HVAC unit was missing its cover and the thermostat on it didn't work.

64 degrees felt the same as 72 and there was no discernible difference between high and low with the fan.

I did find the room to be a wee bit chilly even with thermostat set to 88 F; actual room temperature was likely around 68 F.

The lobby has the luxury of a simple continental breakfast too.

but good breakfast is served and the staff is very friendly.

Nice morning breakfast with lots of options.

Good continental breakfast choices(free)   Right off I-40.

Breakfast was good and the girls were very obliging.

this is a very nice hotel  the employees are friendly and helpful  the room was clean and comfortable   the breakfast was nice experience and food was good   the rates are very good  don't judge this hotel on how the outside looks

Great service and variety at breakfast buffet.

Among the things they have helped with include fixing a reservation when I had gotten the date wrong, serving breakfast earlier than their start time so we could make it to our event on time, and allowing us to stay in our room late - even past late check out - for my son's respiratory therapy.

The staff was very friendly and the breakfast was very good.

The breakfast was delicious and the lady, who was in charge of the breakfast room was fantastic.

Good breakfast included in the price of the room.

Everything was clean and the staff were so helpful especially at the breakfast buffet!

The staff was very friendly, especially the lady working the breakfast.

People were nice, breakfast was ok, nothing special.

Overall I'd rate my 3rd stay at this location as Average, down from my last review rating of Very Good for the simple reason that the HVAC unit in my room was obviously not maintained properly as it sounded like a there was a large hamster on a metal wheel turning around in there the whole time it was running.

Two times housekeeping has came into my room and touched my stuff and moved it around with the do not disturb sign on.

Very bad service couch very dirty.one of my coworkers ask for some milk she said everything was close,workers in the from desk are rude,told them about the couch if they can remove it she said she was not going to remove the couch.

Shortly after midnight we were awakened by the sound of diesel engines roaring in low gear and the "beep-beep-beep" of back up warnings.

The unfinished lobby should of been a sign to me to keep on going.

We also read a review indicating poor plumbing, we also had a slow sink drain

Quality Inn Fort Smith I-540

room ac

sign

The only issues were an especially musty smell from the air conditioner, and slippery floor in the shower

Later in the night there was an order coming from the Air Conditioner.

the first room they put me in had a noise which they said was HVAC so they moved me to another room which was fine.

So it was nothing to come in and see a fan running beside the AC.

Our door didn't fit tight and rattled when other doors were closed and let in hallway noise.

I tried to set the fan to run so it could help block out noise

The HVAC unit even offered the much desired "constant fan on" option to act as some white noise while sleeping.

The breakfast was standard Comfort Inn fare

The breakfast was above average and the attendant very friendly.

The breakfast the next morning was so good!

It was clean and comfortable. The breakfast was a grab and go similar to several we had received along our road trip (granola bar, fruit box, juice box, muffin)

Breakfast was good and on time about a month a go

Teh breakfast was very good and offered a wide selection.

My son dropped his bowl of cereal in the floor and I asked one woman for a broom so we could clean it up.

Right of the 540, stocked hot breakfast in an updated modern hotel that presents a great price.

Breakfast was like all free breakfasts (you get what you pay for).

I often find hotel breakfast inedible, this was quite good.

but about every store and restaurant you can think of is within a mile including Central Mall and also about 5 minutes from University of Fort Smith-Arkansas.

It is in a busy location close to multiple restaurants.

And the the location was very good with lots of restaurants nearby.

It was close to places to get something to eat and gas up the car.

Today most of the food wasn’t ready as of 620 and I can’t wait Got to go to work.

The young lady at the front desk at check in time was very accommodating and gave us a great recommendation for a "local" eating establishment that turned out great as well.

It is near every restaurant  you  would want.

next door is Buffalo Wild Wings so nice to walk over there for dinner.

The location is very convenient, close to restaurants and shopping.

We especially thought it a great idea to have an island for the hot foods, such as the eggs, sausage, etc.

There are several places to eat dinner nearby.

The hotel was convenient and close to restaurants.

She made sure the food never ran out and asked if anyone needed anything else and was smiling and very pleasant to face in the morning.

The breakfast was good and on time, there is a lot of space to eat or just lounge .

Plenty of fast food and some seat down restaraunts and shopping too.

Kathy is to be commended for keeping all the food available at all times with so many people and keeping the dining room clean.

Excellent Hotel and within a close distance to many good restaurants.

They had a sundry store to buy chips or soda at the front desk.

Comfort Inn & Suites - Fort Smith

restaurant

store

central-mall

Sufficiently enough we elected to go to Starbucks for coffee (see the in-room coffee maker above) and eat breakfast at the adjacent McDonalds.

Although well-priced and with hot eggs at breakfast, comfortable beds, and hot, well-pressured shower, I cannot recommend this hotel for anyone.

The breakfast was good and it was close to a lot of restaurants and the intestate.

The breakfast session starts later than usual and we needed to be at the event at 7am.

Breakfast was more than adequate plenty of choices and pretty tasty

Check-in was quick and easy, and the included breakfast was typical,

Breakfast had it all Egg, sausage, biscuits, gravy.

We enjoyed their great breakfast and felt as if we were family.

The lady working at the breakfast area was very kind, friendly and welcoming.

Went back to Baymont and got great prices, Good room, and good breakfast in the morning.

Had fitness center on site fair breakfast.

but the sausage, biscuit, and eggs were pretty good.

They both made our stay extra special Breakfast was also very good.

Breakfast was good and had plenty of options.

BEER O BARLEYS RESTAURANT GREAT TOO..the beds were comfy at this Inn..pool was open..breakfast was good..all in all we will stay here next time we go thru this cute little historic town..very adorable

The breakfast offered the usual pastries, cereal, yogurt, waffles, sausage,scrambled eggs, and so on.

The carpet was so stained, I refused to walk in my bare feet.

The baseboards on an entire wall had fallen over onto the carpet.

Walk in and the smell of old smoke that’s been absorbed into carpet, walls, bedding, etc was OVERWHELMING.

Carpets in whole facility had been cleaned that day and prior, so everything felt damp, for the 2 night stay/ Carpet in room still damp, left tracks on bathroom tile, a little slick also.

The facility is old, especially the carpet.

I personally didn't use the WiFi due to the lack of online security ,there was no password,  open to any body within range, not sure how often the carpet is cleaned

Carpet was very dirty and bathroom toilet had urine on it when i first checked in.

But, I smelled several spots (curtains, bed, carpet) and could detect no smoke smell.

There was new furniture and carpet in the room and lobby, hallways etc.

New carpet,  new furniture, new breakfast area.

the hotel was ok. it is older, badly soiled carpet and the air conditioning did not work on the high setting.

The inspection certificate required by Arkansas State Law to be displayed inside the elevator itself is missing.

Stainless steel door on inside of elevator was rusty looking and unsightly.

Elevator reeked so badly of cigarette smoke once that I felt like I needed to take a shower as soon as I got off.

The Hotel has only one access to the  only elevator which was a little different

but the hallways and elevators were worn and dirty.

Apparently smoking is permitted in the elevator; behind the elevator, and in the hallways.

but hallway and elevator were not very clean.

The only thing that bothered my family was the squeaky elevator and the lack of water pressure.

Weird to go up very old elevator to get ice (none on 1st floor).

The light bulbs in the room were very dim.

No one at desk, hotel didn’t feel secure, lights dim or off.

There was an issue with the phone cord and one light was not working.

Then to top all of this, we turned the lights off to go to sleep

The discrepancy in hours is weird, and turning the lights out is just bizarre.

On the downside, the toilet had a small wobble, the lighting over the vanity was unflattering and there was no full length mirror.

TL;DR: This hotel is nasty, filthy, and dangerous.

It is unsafe to make a left turn on the road you use to enter the hotel.

Breakfast from 6am till 9am was a little sketchy-- reheated frozen biscuits, limited fruit, no yoghurt the 1st AM, crumbly reheated frozen scrambled eggs.

We got the not too expensive part, clean was questionable.

The hotel appears to be in a sketchy area, behind a Motel 6 that looks rough and a shopping center that looks more than a little run down.

So scary now days never knowing what you are walking into.

Parking space limited and had to park far away and walk with my mother who is in a wheelchair and we both felt very unsafe.

There's construction going on in front of the hotel and it gives the location an unsafe feel when it starts to get dark.

Right next to a shady motel, so we were worried about our call all night long.

but I was exhausted and figured that all the rooms probably smelled this way.

Rooms smelled musty, Mold in bathroom around the tub.

Signage and landscaping were unkept on the outside and our room was very damp and musty on the inside.

During this stay, I would occasionally get a whiff of an odd smell on one end of the room.

but this room smelled horrible, and I mean horrible.

I hadn't realized there were some smoking rooms so you could catch a whiff of cigarettes in the hallway.

Hotel was nice only problem we had was smell in room.

Room had a musky smell and bathtub had hair from another guest I cleaned it myseof.

Hallways and room had a very musty, bad smell.

They put in me a smoking room when i requested none smoking and the smell was unbearable and when i asked to get in another room they stated they were booked and offered me some air freshener spray that smelled bad too.

in the future, I will not book w/hotels that have smoking rooms.

Baymont by Wyndham Fort Smith

lighting

room smell

carpet

elevator

neighborhood

was very nice and clean- the breakfast had the works, biscuits, sausage, eggs, gravy, waffles, pancakes, cereal, fruit, probably more that im forgetting.

The breakfast selection was impressive and the kind lady who hosted breakfast was very accommodating.

Third: they provide a good hot breakfast.

The complimentary breakfast offered was good, and offered a good variety of typical breakfast buffet fare.

Included breakfast excellent and lobby area warm and inviting.

Great location, clean, and had an AMAZING hot breakfast!

The breakfast buffet was scaled back significantly because of covid-19.

The hotel was clean (although the cleaning product they use permeates the entire building and is not a pleasant smell), staff were efficient, and breakfast was basic

The rooms, service and breakfast are still above average,

Breakfast choices were plenty and breakfast host was friendly.

The breakfast area here is very well kept.

We got such a surprise when going to breakfast.

And Nathanael was awesome as breakfast host, he brought light and joy to our stay.

Hopefully, staff will fix the very loud squeaky bathroom door and return the mini frig.

Other major issues I noted:
- The lock on the back door of the hotel was not functioning and they had it propped open.

For example, the bathroom door knob was poorly installed and had an open gap between the bathroom and the bedroom, the caulk in the shower looked like it was applied by a two-year-old, and an electrical outlet had paint on it and was poorly fitted to the wall (two photos attached).

All we heard all night long was doors slamming, constantly.

but when I turned the knob the door was open.

Apparently some guests are really hard on the doors and baseboards.

The hostess sat at the front door smoking cigarettes and did not do anything to greet us upon arrival.

Carpets had an odor, bathrooms were a bit mildewy and doors need a good wiping down.

My sister went to get the car and pull it up under the canopy since it was raining and while I waited a employee came out and stood right by the doors smoking.

If you are staying with a pet, be aware that most of the doors step off immediately once you open them to the outside--dangerous despite the signage.

but that was not open, even though it was listed on the website.

But it wasn't and they were open for another hour or more.

There were poorly patched holes and open holes in the walls.

but thats my fault for not calling ahead of time, my kiddos were disappointed other than that it was a nice stay.

I tried to call the front desk multiple times over the next 15 minutes,

Shady employees beware u will spend 2 hours on the phone fixing this pain in

When we left, my wife left her cell phone and a pair of expensive headphones in the room and we did not notice they were missing until the next afternoon.

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