The room was clean and the bed VERY comfortable.

Beds were very comfortable and good location.

A fairly small room, spotlessly clean, with cool white sheets and a comfy bed.

Rooms were comfortable apart from the bed which kept sliding away from the wall, Breakfast was good and good value

We had a good night sleep on the new comfort bed, and even it is located into an industrial zone, we do had a calm night, no noise or something else, we took the reservation “Breakfast included” this is always cheaper than to order it on the moment of your arrival, and with the “Accor Hotel Member card” you have also every time the benefit who goes from a 5% until A 10 % discount on your reservation.

The room was immaculate as always and the bed was so comfortable we could have slept forever!

After the initial shock of the location we had a large quite room with a comfortable bed.

The beds are comfortable and a good shower

The staff are very helpful and are happy to lay a table in the reception area if you are travelling with your furry friend, in Spain, as in Portugal, dogs are not allowed in restaurants.The rooms are comfortable and the beds very much so.

Comfortable bed and adequate room facilities.

Was there with my girlfriend and the room was quiet and the double bed really comfortable.

but comfortable beds and excellent staff.

The room was larger than I was expecting with a large shower cubicle and very comfortable bed. We were greeted by a pleasant helpful young lady, (Ester?)

Our room was very clean with a very comfortable bed (after a six hour drive essential) and quiet.

We stayed only for one night, the room was very clean and had a comfortable bed, and also the bathroom was very clean, good shower.

We have always had a good night's sleep as it is quiet and the beds have been comfortable.

There is free parking in front of the building.

A very short drive from the motorway, free parking right outside the door, and a reasonable bar and restaurant on site.

Parking is free and located in the back of the hotel.

There is free parking, the best spots are out front, where there is also convenient disabled parking,

There is free parking outside the Hotel and the staff was helpful and friendly.

Buffet breakfast was typical and good value for money on site parking a bonus.

It is very easily accessible from the motorway and there is free parking right outside the hotel.

Nice hotel, with free parking for the car, which is not very often in Spain.

Staff were helpful and friendly, they spoke good English

Great value for money, friendly helpful staff, clean rooms, great sleep, nice food.

Always a good stay here, staff are friendly,disabled room good plenty of room.

All staff were friendly and the rooms were very clean.

Staff were friendly and efficient and spoke good English.

Very comfortable hotel, pet friendly and friendly staff.

The staff are so friendly and helpful, it's like being in a family-owned hotel.

Reception is always so friendly and welcoming, and the meals in the restaurant get better every time we visit.

Friendly staff, clean room with opening window.

On the plus side, staff friendly, convenient for motorway.

Good food in the restaurant, nice bar area, friendly staff, good service.

however, the staff were friendly and the dinner was okay.

The food was very nice and reasonably priced, with good, friendly service - in fact all of the staff were very friendly and spoke good English, which was useful as our Spanish is pretty weak!

All the staff were very friendly & efficient.

Nothing was open  - not even the museums.

This is the first in our stay in Ibis hotels where we have to pay from the moment we enter the hotel.We asked receptionist Mayte Martin if she can leave the credit card open for drink or food.But refused telling us this is the hotel rules.

The communal areas - lift, stairwell, hallways - are all very tired and in need of some cosmetics, and these areas also feel very impersonal and detached from the busy open plan reception/bar/restaurant area.

but the receptionist informed us that it would be open but only serving snacks.

Just on point, if you get chance to ask, request a room at the rear of the hotel because opposite there is a distribution centre with lorries arriving and leaving at all times of the night which can be a little noisy if you have a window open for fresh air at night.

Only problem was the inadequate air conditiioning and the noise from outside when the window was open. As usual with hotels in Spain there were no tea and coffee making facilities in the room (we usually take our own!)

So the accommodation was good let down by poor service and rubbish food

Basically, the standard Ibis offering in room quality and inconvenient location … an average Ibis experience marred by poor oversight by either the management in not providing adequate training or a total lack of communication from the corporate office of Accor.

Like any country, you might find hostelries that have poor standards, are inaccessible, or just plain scary!

Wished we had read Restaurant Reviews as Breakfast was very, very poor (worst of all the IBIS's that we had stayed in so far) a short walk to a massive Carrefour, finds an excellent breakfast Restaurant.

This is not a criticism of the hotel or it's staff, we just felt sorry for the poor, overworked people there who were trying their best to do too many jobs.

The staff are very welcoming, the rooms clean and a decent selection of good value food.

Our room was warm & clean the wifi was excellent , the bed was clean very comfortable, peaceful no noise, shower clean and hot, the continental breakfast was very nice,the day time staff also very kind,most impressed will stay again, thank you

The location is great for those wanting easy access back to the motorways

The lady that booked us in was surely.

but they could at least smile and speak with you.

Staff excellent, helpful and considerate.

Ibis Valladolid

poor

open

friendly

free parking

comfortable bed

we felt a little perturbed that we were charged for using the car park that did not seem to be as secure as we would have expected.

Lovely welcome on arrival and swift check in as always, a mix up on whether we had prepaid or not as Accor card holders going through Expedia they did not prepay as we expected.

We stayed overnight with our dog and on checking out we we're charged €20 for allowing him to stay.

The additional charge for dogs is slightly higher that the other accor hotel

However there are plenty of other hotels in the chain for me to take my loyalty card to.

Negatives- extra charge for dog (20euros) and parking (12 euros).

Also a disgrace to charge 12 euros for parking.

I believe they charged 20 Euros per dog per night, as per their website charges.

apart from the charge for the dog, we would stop here again.

The hotel management should take credit for what is evidently a successful motivation and training effort.

Staff : very friendly and helpful .. Good point !!!

Anyway, just as good as in 2018 with good bedrooms, friendly staff, nice pool area and sun terrace.

Large spaces, very friendly staff, bar and terrace with swimming-pool.

Friendly staff, good value (much better than France), very smart bedrooms, nice pool albeit small-ish, and excellent food (3 course dinner €18) with generous meat portions.

I really don't understand some of the negative reviews on here as on both occasions we have found the staff to be professional, friendly and extremely helpful and it is clear to us that they really enjoy their work; particularly the young ladies on reception and the bar staff.

Our impression of the staff at this hotel is that they were all very friendly, helpful

Friendly helpful staff in all areas of the hotel from reception to dining rooms to bar area.

I have always find the staff here, helpful and friendly.

The rooms were spacious, well air-conditioned and the service from all staff very efficient and friendly.

Stayed with my family in two communicated rooms, which the friendly staff recommended.

The restaurant serves most acceptable food and all the staff we have met have been helpful and friendly.

Stop over on return to UK, found it due to good signage and adverts at roadside, quick check in by helpful, friendly receptionist, roomy, clean and well appointed room.

The accommodation and amenities were generally in good shape, specially the pool area was very inviting.

Thankfully pool was open for us and a McDonald’s is next door if you like them.

The swimming pool is open from 10-21:00 and there are plenty of sun loungers.

Free parking, nice outdoor pool with a terrace to enjoy the end of day drink.

lovely patio area just outside the restaurant next to the pool - ideal for drinking coffee in the sun.

There’s a local McDonald’s 3 mins walk adjacent to the hotel

There is a swimming pool But is was so cold at the time of our stay so my kids kept out of it.

Life guard at the pool particularly helpful when various members of my family lost items in the pool.

We love the outdoor terrace pool and restaurant and indoor play area.

The swimming pool is an added bonus and has enough chairs to ly on.

but well fenced off pool also a nice touch.

nice room executive, with a good  environment swiming pool, kind peoples for helping you when you hzve question.

however spend much time availing of the swimming pool, which was well landscaped in comparison to some modern hotels we've experienced in Spain.

Pleasant bar and public areas plus outdoor terrace with small pool.

The swimming pool was good, the restaurant excellent.

but with lots of cuts and "bumps" in the connection and the signal was often lost near the pool.

It is nice to have a swim in the pool after a hot day.

but Quality okParking secure, one of the reasons for our stay.second time in here, easy Access from Highwayroom: no info about Restaurant times,Television channels (a bit poor international ones, by the way)

I experienced very poor service in the restaurant on my first night.

The food in the restaurant was poor as was  the breakfast - the scrambled eggs were inedible .

After my last (poor) review of this hotel to which I have returned many times, I have made 2 further stays.

The staff provided very poor advice about the menu and there were no side options to order.

However the real let down was in the restaurant, so-so food (unless you like undercooked,barely tepid, soggy fries and salad (and everything else) drowning in cheap olive oil..) The service was poor, inattentive, brusque and at times non-existent.

This was simply microwaved, roll, salad, the lot and then dumped back on my table, very poor.

Good rooms nice bar excellent burger poor inadequate breakfast and towels which were thin worn and small not up to standard for a four star hotel.

Also, we prefer to eat at the McDonalds 100 m away, rather than the restaurant, because we have found the food to be very poor and, not surprisingly perhaps, almost nobody eats there even when the hotel is otherwise busy.

CNN only English news channel and reception was poor.

The  last thing I need is to be asked after long hours of driving is be asked  to show an email confirmation of the booking ( not just a reference no)  passport, driving licence  not good enough ect Ect 

Overall mediocre and would stay elsewhere and closer to the centre.

but I have to drop stars for a child’s burger that was too undercooked and had to be returned and a pizza that was spicy as requested but small for the price.

When ordering it I asked if it comes with vegetables and the waitress said yes.

When I asked her for some service she was very rude and told me to wait – texting on her phone was her priority.

My husband asked about it at reception and was told that it was closed and not cleaned.

Despite our request for a non-smoking room, we were given one which reeked of cigarette smoke.

Best to get a taxi from the airport with the full address as Taxi drivers in town off  the ranks didn't know where it was either (several asked over the days only one could take us there).

Rooms spacious and separate shower and bath.

The bathroom was large with a separate shower.

Our room was perfect - spotlessly clean and well maintained with a huge bathroom with bath and separate enclosed shower cubicle.

Our superior room was clean, fairly big with a large bathroom with bath and separate enclosed shower area.

The bathroom is a good size with a bath and separate shower.

The room was very nice, clean and the bathroom with shower and separate bath was lovely.

but great to have choice of bath or separate shower.

the room was very clean, and we had a bath and a separate shower with clean towels and shower gel provided.

Nice to get a bathroom with a separate shower and a bath.

Large modern bedroom-standard room-with very  acceptable bathroom containing separate shower.

The hotel staff was very nice except for the pool lifeguard that was always rude to guests.

Very good for trip on electic cars with wall box for charging um the parking 
Very good breakfast and good dinner 
Clean and respecting covid rules 
Simpatic personnel
Very good location near the exit of motorway

The staff could not have been more helpful.

but the location is not bad at all and receptionist actually speaks fluent English, which is kinda miracle in this part of Spain.

The pleasant receptionist said it was always like that in Winter.

on asking at reception, was directed to the bar where there were no obvious staff so i had to take a couple of takeaway cups from the restaurant (which also had no staff there).

Lovely reception staff, fab room, bar, restaurant all for 52€ which for a hotel of such quality was a bargain.

have to say could not find a better hotel, location staff rooms and safe parking.

Personal were kind en give us the right information.

Lovely hotel, excellent service, comfortable rooms,  efficient and pleasant staff.

Great hotel, recently changed owners so some changes occurring.

The reception staff were very pleasant and welcoming.

The service throughout the hotel is excellent - the reception staff, the bar staff and the restaurant staff are all very customer focused.

(they do charge E20 per night which is quite high)  He was greeted with a bag of goodies, which he promptly enjoyed playing with and eating!

The terrace is easily accessible and there is underground and above-ground parking (at a price) making is easy to transfer luggage etc.

My only disappointment was the awful weather when we arrived as we were so looking forward to sitting out on the lovely terrace area.

Ate in the restaurant in the evening and meal was good and a warm evening so able to sit on the terrace with our dog.

Very welcoming outside terrace and bar area with friendly

Lovely small gardens and terrace area, and pool.

We enjoyed an evening meal which was well cooked and reasonably priced followed by a drink on the terrace .

Bar and restaurant light and spacious with outside terrace by the pool.

Downstairs the lobby is a comfortable place to spend some time and the terrace and pool area are great places to unwind.

The hotel also has a nice pool and terrace area, plus underground parking.

Of course some of the prices are what you would expect in a 4* hotel and there is a service charge if you sit on ther terrace.

Sercotel Valladolid

request

creditcard

terrace

separate bathroom

pool

Food at the hotel is absolutely crazy expensive

The staff were extremely friendly and gave us a guided tour of the city at the front desk with the maps

Our welcome by Roberto was friendly and very helpful.

Great hotel, with friendly efficient and very helpful staff.

The staff are friendly an helpful, the hotel bar is beautiful an a great continental breakfast in the morning, with this hotel you deffinetly get above an beyond!! !

although everyone we met was friendly, helpful and patient.

Very friendly and informative reception staff.

Very friendly hotel reception, couldn't do enough for us.

staff were friendly and helpful- we arrived 6.30am manager had arranged rooms for us even at this early hour- much appreciated.

This is a friendly hotel and very well located.

Staff was kind and very friendly, specially the manager, Roberto, which as other travelers told here before, was very regardful and gave us all kind of useful informations about the city when we checked-in.

The hotel staff were friendly and helpful.

Valladolid is an undiscovered gem of a city, oozing with class and friendly, helpful people.

The staff were friendly and helpful, especially the famous Roberto whose excellent English and knowledge of the city, its tapas bars, restaurants and historical buildings was invaluable to the first time visitor.

However, the most impressive aspect of this hotel, was the friendly service of the staff.

There is plenty to do and see if you want to spend two or three days there and people are really friendly.

We were welcomed by the general manager Roberto, who was extremely friendly and immediately took out a map of Valladolid to show us the most important highlights of the city.

Staff was very friendly and understanding of our  kids sometimes running around.

The personnel was friendly, went out of their way to please, hotel is neat and comfortable.

The only part that wasn't 100% great was that the double single bed room that we had was quite small.

The room had a very small window looking out on a wall;  hardly any light came in.

Some of the rooms are a little on the small side

Our hotel room was quite small and there were no tea and coffee facilities in the room which we missed.

The rooms were small by American standards,

A bit of a small room in very central Valladolid.

Parking instruction were good and we were met by a lovely lady who explained how to return to the main Square and underground parking; you are able to stop outside the hotel and unload the luggage!

Roberto at the front desk was so helpful.

She goes out of her way to be super helpful.

but ok.
Staff - female receptionist was helpful but went off at midday and the replacement male would barely acknowledge me.

The employees of the hotel are fantastic.

Lovely room
Great staff
Only downside was the breakfast.

The welcome was outstanding from Roberto the Assistant Manager.

I got a very warm welcome from Roberto the Assistant Manager .

came out of his office and couldn't have been more helpful.

Upon our arrival at the hotel we were greeted by Roberto at the front desk who could not have been any nicer or more helpful.

All the staff are wonderful and cannot do enough for you.

The staff were all very helpful and kind especially as we speak very little Spanish.

Look for the receptionist with the neon blue glasses, he is an angel.

Roberto explained each and every one of the locations  to us.

Hotel Zenit Imperial

small room

Paid public parking nearby

Free High Speed Internet (WiFi)

Coffee shop

After staying at various Airbnb's, monestaries, and inns, it was nice to spend a night in a well appointed, clean, modern, and spacious hotel!

Excellent and helpful staff, very clean, spacious and nice rooms, good bar and very reasonable prices.

Excellent rooms good size and immaculately clean.

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