Reception staff were friendly and helpful.

The receptionists were all pleasant and friendly

.very central location close to shopping, sights, restaurants; a nearby garage with reserved parking for our car; extraordinarily friendly and helpful staff who made things easy for us; well furnished rooms (we were upgraded to a suite); and a bountiful and tasty breakfast buffet.

The location was good, and people friendly.

I’ve never stayed at a hotel before, where all of the staff is so friendly and service minded.

The staff were very helpful and friendly.

The only friendly person with the young man who was on duty in reception in the evenings.

What a lovely place to stay.The reception  staff were excellent and very friendly and welcoming.The rooms were very clean and at last we found an older hotel that been updated- no old stained carpets and dusty uncomfortable chairs in the rooms.Clean wooden floors,comfortable leather chairs and pleasant breakfast room.Highly recommend .There are so many bars and restaurants nearby.

The hotel is just off one of the many splendid squares in the town; the staff are friendly, knowledgeable and prompt with good service.

At the same time, the hotel itself is beautifully appointed, the rooms spacious and clean, with extremely friendly and helpful staff.

The room was so quiet and staff very friendly.

Help with our luggage was friendly en nice.

Staff were very friendly and always available to help.

The staff were lovely, very accomodating, friendly and helpful.

Everything was clean and the welcome service was superior, the chief desk officer was really friendly, not just acting,

Finally, just listened to the youtube music using up the data on my cell phone.

We could only access it in one of the two rooms; we had to sign in each time we moved or even set our cell phones down, despite requesting it to remember us.

The telephone in our room never worked (not an issue, except they claimed to have repaired it, twice).

The only thing I didn't like about it was how thin the walls were, we could hear the neighbour talk on his phone when he stayed at the "living room" portion of the room.

but there is an additional air conditioning in the room, call the reception and ask for the remote.

The WiFi did not work at all, which was very frustrating -- I eventually went to the Vodafone store and bought a mobile WiFi unit which I used in our room.

I’ve since discovered that 20% of Italians are vegetarian, ie the highest percentage of any European country which doesn’t explain the poor effort the restaurant made for the few of us you didn’t eat meat.

But unfortunately 
The sound isolation between rooms because of the door between the rooms was very poor.

stayed one night the room was ok a little old 
the air conditioning poor

but Italian hotel breakfast standards are pretty low, so by global standards it was poor.

Secondly, my Italian is quite poor, yet at no time did the desk staff try to switch me to English or Spanish,

The room smelled heavily of smoke, the mattress was old and overall the hygiene of the room was low.

Rooms we got were musty and not worth the money at all; TERRIBLE VALUE.

The bathroom should be cleaned better as there was some mold around the bath-tub.This should be removed.

The smell comes from the bathroom only occasionally,

Any kind of coffee (from traditional "euro-style" coffee to Italian espresso, cappuccino, and of course "americano".

Staff were very helpful and there is secure bike storage.

but quiet, with pleasant public areas, and helpful staff.

When asked for a restaurant recommendation at the front desk, they chose one that was a long walk, and a second that was a shorter walk

Buffet breakfast was wonderful and staff offered barista coffee.

Front desk is exceptionally helpful and courteous.

Service at reception is fantastic, nothing is too much for the lovely receptionists.

The hotel staff is always very helpful, and we've stayed there so many times they feel like old friends.

But the thing that makes this hotel stand out for me, is the staff.

We were very impressed by the hotel and the staff.

The rooms are comfy, clean  and spacious, staff is very helpful, and the breakfast buffet is excellent.

for us this well kept hotel is a sensible central location on our  annual journey passing the city of Udine
clean rooms a generous breakfast and for us very important an underground garage are the advantages of this sympathetic place

Astoria Hotel Italia

smell

poor

phone

Paid private parking on-site

Free High Speed Internet (WiFi)

Free breakfast

I had reserved a "Vintage" room that did not have elevator access - between a very large suitcase and our ages (66 & 74) the clerk kindly gave the option of another room in their other building with an elevator which we took.

With suitcases you better order a taxi (12€ to the station) Udine is a perfect place to stay, trains are regular, only Carnia area is difficult to reach with public transportation.

Aside from not having an elevator (no worries the lovely staff lug your suitcases for you.

I think this is the case most places these days,

The newly refurbished room in the adjacent building was reachable with an elevator.

Ask for a room in that building if you are not able to climb stairs, as in the main building there is no elevator.

The staff are so incredibly helpful and friendly.

The rooms are very clean and have many interesting details..The staff are very friendly and make the stay pleasant.. Udine is a very nice city and this hotel is a very good base to introduce this city..

Also at the railways they are friendly and helpful.

Family run personalised friendly service.

The staff at the hotel are so friendly, they are really helpful - they me an umbrella when it was pouring with rain and I sat in the lovely reception with a coffee.

The Hotel is perfect and the staff, was very friendly!

The staff is very friendly and welcoming.

The staff were super friendly and were more than happy to help us with anything from booking hotels to providing glasses and a corkscrew for us to drink some wine we had purchased locally.

The owners/staff are extremely friendly and helpful.

I cannot emphasize enough how friendly and helpful the staff is.

Friendly owner / staff, modern and fresh look and super family room with separate chambers.

Staff of the hotel was really friendly, supporting, emphatic.

but the stand out feature is the extremely friendly and efficient service provided by the charming reception team.

The owners and staff are friendly and so helpful; they even helped me find the nearest lavanderia.

A real gem at the heart of Udine, beautiful suits, very pampering breakfast, family staff.

I loved the room, the sustainable breakfast with local items, and the exceptionally kind and helpful service.

The owner and staff do their best and care about visitors.

Great help with our luggage assisted by the hostesses.

Superb staff and a beautiful place to stay.

The reviews were spot on - it is a lovely hotel with a delightful staff and a delicious breakfast.

Mille grazie a Giuliana and the rest of the staff for a wonderful stay with top service.

Feedback from our students is always one of the highest praise for the staff, the accommodations, the food, and their generous assistance with our questions and requests.

I warmly suggest you for your stay in Udine!

I was overwhelmed by the consideration and preparation the staff took in making sure breakfast was so enjoyable as everyone else!

Hotel Suite Inn

elevator

case

Free parking

Reception staff for the most part were very friendly and helpful.

Breakfast was ok, there was some choice and the service was friendly.

Staff very friendly and speak English and German.

reception service was very helpful and friendly, breakfast was good (especially for italy.

The to women at the desk when I checked in (and were there off and on during my stay) were exceptionally friendly and helpful.

Large bright breakfast room with friendly staff and a good selection of breakfast items.

Very good hotel, friendly, helpful and professional staff, excellent breakfast buffet.

The staff is friendly   The rooms are very comfortable,

but nevertheless were friendly and pleasant.

Great location close to the centre, friendly staff and great value for money.

We stayed here on a road trip to Austria and the front desk staff was friendly and helpful.

There is a lovely terrace overlooking a small public park and the service was impeccable from a friendly

The whole place is tidy and clean with friendly staff who can speak English.

Staff was friendly and caring, breakfast standard italian.

Beautiful hotel and wonderful breakfast service.Not far from udine station and the staff very friendly.

I’m repeating the same places in Udine that I always like to be in that beautiful town; including this hotel that I think is the best in town: Convenient, close to train station, close to bus station, close to historic places, nice breakfast, great attitude with very friendly and attentive staff.

The staff were very friendly and helpful.

The staff were so friendly and helpful, most of them spoke english.

However, this is located in a historical building that does not provide for these additional amenities.

The buffet breakfast does not provide many choices

The only negative point is that they do not provide Ironing board and iron; you must have to use their laundry services for ironing your clothing.

Wireless internet is expensive (over $20 USD per day) -- should be free like other hotels. They do, though, provide a computer in the lobby for guests to use free of charge (a plus!)

Went down to reception, receptionist provided different keys, went upstairs (very slow elevator) to find out the newly provided keys didn't work either.

YOu will feel like you are in a Pension kind of place, that too one without the warmth that come with a typical pension!

The waiter behind the bar was very helpful and make sure you spend some time with him :) The price is perfectly fine compared to what we got, we will definitely come back.

Reception staff were very courteous and helpful.

Staff were very helpful - thanks for all those freshly prepared coffees at breakfast; patient help with getting my tablet to work with the local wifi, and the genial host of the American Bar.

Hotel has 24/7 reception, and advertises free parking which were the main reasons I booked the place.

Nice place, clean, helpful staff, close to train station and downtown.

The front desk staff were so helpful, the women took a genuine interest.

Our generous "superior double" room (#109) included a luggage rack, fridge, safe, desk with chair, easy chair, coffee/tea fixings, robes/slippers, and a comfortable bed.

Once inside the place is very elegant and comfortable, excellent staff.

People in the Front desk are very professional and helpful.

Staff interest about customers are high and warmly.

The staff were very helpful, we parked in the hotel garage and have a lovely suite.

The hotel is just a well kept , standard  hotel, clean, very clean, the rooms are spacious and all is fine, nothing stands out, apart from the courtesy of the owner, the staff, they make the difference.

The staff managed to speak german and english, and were very professional and polite.

One star less because I personally don't feel Italian atmospheer.

The only negative (and if not for this I would have rated this hotel with five stars) was the climate control in the room.

but I think value for money = 5 stars from me.

Ambassador Palace

star

slow

provide

quality is questionable: bathroom door was not possible to close (why would you need it, when you are alone?

The drain pipe in the shower was a bit clogged.

Please don't change soap that often, it was quite loud in the night because there were guests that kept screaming and knocking on doors.

I almost forgot to tell you something about water flush from other rooms.

Bit dear Owners, you must repair toilets!

The shower door was falling off and the showerhead was not connected properly.

The bathroom and shower were very old and felt a little gross.

When they are in the bathroom I can hear EVERYTHING - the shower running is seriously now a joke I think it must be coming through our wall.

nevertheless the hotel would have to pay a little bit more of attention at minimum details as the seat of the toilet.

and the bathroom would require a refit with a larger and newer shower.

The shower early work and it is full of limescale.

However, the new rooms have absolutely no furniture with drawers, meaning you have to use your suitcase for storage, and the only bathroom amenity is a big tub of shower gel.

The room is big enough for one person, sheets  are clean, bathroom is too small, shower are not working, no towel holder in bathroom,.

The bathroom was a bit too basic: I don't ask for anything luxury,

The only drawback is possibly the shower which, despite my best efforts of sealing the shower curtain against the tiled walls on both sides, still left a rather large pool of water on the bathroom floor.

Pale green and wood with a dark blue/green tiled bathroom.

The staff is extremely friendly and patient, willing to accommodate guests’ needs.

BUT, the staff are super helpful and friendly and nice.

the staff is very friendly and will give you recommendations.

The employees were all really friendly and also the other people staying there were nice!!

Incredibly beautiful and clean hotel, super location and very friendly and accurate stuff.

The reception staff were very helpful and friendly.

The rooms are super comfortable and clean, the employees are very friendly and helpful.

The personnel is friendly and eager to help, we were also allowed to leave the car in the parking even after checking out.

Friendly staff always ready to help you out in any situation.

We stayed in this hotel for two nights on our way around Italy, it is excellent value for money, very clean and smart with good facilities and friendly helpful staff.

Very good internet connection,
Nice, friendly and helpful staff, special thanks to Ilenia, she welcomed us with a nice smile

The hotel's staff is  kind and friendly, big rooms, lcd television, and an amazing breakfast included(sausages, ham, brioches, coffee and everything else you can imagine).

The rooms are clean and (if you avoid the 5th floor -- see my earlier reviews) fine, and the staff are friendly and helpful as ever (thank you, guys).

I was looking for something budget friendly for 1 night to interrupt our long trip, and this hotel was far above my expectations.

Unfortunately, from my room you could hear everything that was going on in the other rooms (throat-clearing, blowing nose. ).

The noise isolation is not very good, though.

We had very noisy neighbors who keep noise all night and the morning.

You can hear EVERYTHING of what happens in the other close by rooms.

No sound proofing, you can hear everyone around you in the rooms and especially from the corridor including an annoying beeping sound from the lift.

I had a room above the entrance and it was quite noisy being on a busy road and with people checking in at all hours, even with double glazing.

The walls are very thin and the hotel is terribly insulated.

but asked to be moved to get away from the a/c noise - that was happily arranged.

The hotel was as advertised and the hotel staff was extremely helpful.

Staff was very polite, breakfast was pretty good, they offered it to us and we could decide and pay in the morning, just before you go.

on the other hand, the staff were genuinely nice and polite, and the breakfast was delicious.

but drinks and snacks available at the receptions.

The staff is nice and the breakfast is good.

The breakfast was rich with all kinds of sweets

A "no more than necessary" hotel which did the job :)
The man at the reception was very pleasant and spoke French (I'm French).

Breakfast is also acceptable. Two major drawbacks: walls are very thin (if anyone is watching TV in the room next to you, be prepared to watch it with him.  )

B&B Hotel Udine

quietness

wall

bathroom

Free private parking nearby

Breakfast available

The hotel is well-maintained and the staff is very friendly.

Very friendly staff, clean an cozy rooms.

Front desk staff are very friendly and helpful.

This is a hotel pretty far from the historic center of Udine, friendly service, low budget, reasonable breakfast,there is almost no isolation between the rooms and one can hear all events in the next room.

Friendly staff , CLEAN rooms , very quiet on the back of the hotel , GREAT breakfast ! .

Nice hotel where you become for your money maximum.Good location,modern hotel,good breakfast,quick wifi,friendly staff.Bad thing is only thin wall and if you have inroom near your room young couples with children that be the problem.

The bar staff were friendly and welcoming.

Greetings to all the friendly and amazing staff members!

The receptionist was friendly, and that was about it.

Stayed here with two kids (9 and 13 years old) The staff is more than friendly.

Personnel  is friendly, efficient and very helpful at all times both at the reception, the restaurant and the house keeping staff.

Very modern looking building, really really helpful and friendly staff.

Moreover, this obviously forces you to turn the lights on in the daytime, which is a shameful waste of energy.

They do have rolladens to minimize noise and light.

let me say .. the one in my room was too small .

My heartfelt thanks to them: helpful, professional, kind and lovely.

The hotel was very clean and staff cheerful

Tommaso and Sofia have been so accommodating even going out of protocol to suit any needs I have.

The hotel staff is excellent in all ways.

And, they were gracious to do it! I so very much appreciated!)

I needed to depart early the next day and the staff went out of their way to accommodate me.

furniture) and the position is a bit far from city center, the price is very good and the staff is always kind and helpful.

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