Very attentive and friendly staff and the most amazing breakfast selection!

The room was wonderful, the breakfast was tasty,

From the attentive service staff to the delicious food, everything is aligned for guest satisfaction.

The breakfast was amazing, a lot to chose from.

Very friendly and helpful personnel, great swimming pool and great variety of food for breakfast.

The rooms are wonderful; the service is exceptional; the food is excellent, starting from indulgent breakfast with plenty of choice to lunch and dinner.

Room was very clean , breakfast was excellent.

The food was excellent, from the amazing breakfast through to the choice of restaurants.

It’s nice to have breakfast outside and breathe the fresh air right up until someone at the next table lights up a cigarette.

The breakfast offered a great variety of goods and the staff was always helpful and friendly.

One of the best experiences in my travelling life; warmth,  kindness, excellent facilities, great restaurants, spellbinding breakfast, a proficient staff, a luxurious garden, a perfect spa, a beach well looked after, a large  swimming pool.

The food was delicious, the service was wonderful and the atmosphere was so welcoming!

Nice place , the hotel is very clean , not too far from main restaurants and bars, the food is very good, Iloved the breakfast

The menus was delicious the atmosphere was so romantic the décoration of the tables was better than expected the musical group also was amazing
All was perfect 

All the ceremony was perfectly coordinated with the professional staff of the hotel specially Mr Yessine Feki

Thanks Mr Benzarti and Mr Feki this night will remain in our memory

Our hotel room was lovely and we enjoyed very much the breakfast, the walking path to the beach and we loved the hotel beautiful entrance and the lobby!

The breakfast buffet is amazing, with multiple options and everything is fresh, including fresh juices.

We love eating breakfast at l’olivier there is a great selection of food, including fresh fruit, crepes, omelettes, and juice!

Spotless and comfortable rooms, helpful staff, good breakfast spread, and overall a very pleasant stay for a business trip, even in the middle of January during a pandemic when there's hardly anyone visiting town.

Sitting  on the balcony enjoying  the enchanting view of Mediterranean over a nice glass of fine Tunisian wine was quiet unique experience
My warmest thanks to all the The Residence Hotel Managers and Staff

The sixth fairway was easily the most stunning with the dried estuary to the right and a volcanic horizon in the distance across the water of the Mediterranean.

Make sure to get a view of the Mediterranean Sea.

We really enjoyed both the their Tunisian and Mediterranean restaurants as they provided wonderful food and an unforgettable experience.

The service is fantastic, they really take care of you and refer to you with your name.The food is delicious and there is a good balance between Mediterranean recipes and Tunisian food: There is a French/Mediterranean restaurant, a typical "Middle East/North African restaurant" and of course Li-Bai for Asian food!

When you enter, you are immediately taken by the lovely lobby, lounge, and great swimming pool, and a short 3 minute stroll to the Mediterranean sea!

The room service menu is diverse and has something for all taste buds from Mediterranean classics to authentic Tunisian cuisine.

Overlooking the Mediterranean, Hotel Residence is definitely one of the best options when visiting the Tunisian capital.

The Residence is a truly opulent hotel in a splendid setting on the Mediterranean coastline near ancient Carthage, and an ideal base from which to explore the many attractions of the bustling capital city Tunis.

The Mediterranean and the Chinese are the two main restaurants with the Tunisian restaurant opening on the night the Chinese is closed.

From the Mediterranean buffet at Oliver that is simply out of this world, right down to the Chinese food at Li Bai.

We had a lovely spacious room overlooking the Mediterranean.

L'Olivier, offering mediterranean style cuisine, provided a relaxed and beautiful setting for some good meals with excellent and charming service  as well as being the setting for splendid breakfasts.

There is a chinese with superb food, a Tunisian Restaurant and a Mediterranean restaurant so plenty of choice.

The restaurants (a Tunisian, a Chinese and a Mediterranean) were, for a hotel, good value and again, full of helpful welcoming staff.

L'Olivier restaurant was very good serving a combination of modern Mediterranean and traditional North African food.

I told him I didn’t have a female waitress, so I don’t know what the issue was other than poor customer service.

I will not visit again as I thought the whole experience was very poor.

In the last month, we have had two incidents that demonstrated how poor is the management of this hotel: one incident happened when they double booked a conference room and brutally insisted our participants should leave the room while it was the hotel's mistake.

The breakfast which was a highlight is now poor with not such good quality.

Unfriendly staff, pool and beach restaurants were  closed, poor breakfast with unripe fruits, no "re-fill" of the buffett 20 minutes before end of breakfast.

If I had to pick a flaw, it was the poor Wifi in outdoor areas ( especially by the pool ).

You can tell that they are economising, business is not good after recent events and the staff are fed up and not happy, they will tell you their problems with little encouragement:  poor management, bad working conditions, and they are very worried about their future, quite a depressing experience.

but this alone cannot compensate for poor Brochure Descriptions (Garden rooms face the Car Park / Building Site), the lack of a Conceierge to offer advice or the limited wine list that serves all the restaurants (including the pricey a la carte).

Maintenance work was carried out during our stay so you can see the poor workman ship.

The beach was poor and dozens of jelly fish could be seen close to shore so bathing would be risky!

though the TV channels are poor for English speakers so i would recommend bringing your own DVDs.

Our stay was not helped by poor weather and we spent more time by the indoor pool than we would have preferred.

The beach (in March) was disapponting, poor views, a bit of hassle from local traders etc

It's a poor second to its inspiration in Mauritius.

These can be the only areas for young children or poor swimmers.

Lets put this in context: I work really really hard and whilst I am not a billionaire I am definately not poor.

The pool is in very poor condition even worse is the kiddies pool where disaster awaites some poor family who is taking there kids on holiday. .

I was charged around 250 Tunisian Dinars for green fees, hitting of a golf set, a sleeve of three golf balls and for trolley hire ( around 80 GBP).

The spot I privatized for my ceremony and paid for, had residents from the hotel hanging out in it and there was no security guard to keep them away from the space, my family had to ask people to leave (and
they wouldn't) until security arrived almost an HOUR later while my guests were waiting.

although we have paid the same value for the room for people who are allowed to swim freely.

Prices are up while rooms need to be fixed when it comes to many details: tv functioning, bathrooms, windows, etc.

Unfortunately this country is the only place where you pay money to receive a horrible attitude and bad service.

The prices are way too high and definitely for the deluxe rooms with seaview as the sea isn't that nearby so not a lot of it is seen.

Another incident just few days ago is basically the fact they refused to send an offer with our corporate rate to one of our contractors despite the fact that we confirmed they are a contractor of ours and they are doing work for our project.

There are only three restaurants currently open, and they are a bit pricey,

They charge my dubol the price on ck in they said it is mstak

Part of the team are non trained to be in 5 stars hotel.if you go to the bar,i would rather pay tips before been served so you get a better service and a smile probably.the turkish Hamman needs to be renewed or at least to be painted.

"Overpriced Relaxation" would be the perfect way start to describing this hotel.

but at peak season they bump the prices up to exorbitantly high prices which is a shame for local residents.

The only thing that needed improvement is the time they take to deliver dinner upstairs, also one of the receptionists claimed that the payment wasn't fully paid

however it could be, if more attention to detail were paid, and services were more consistent.

Have been in many good restaurants in Tunisia and this one is expensive.

Staff were wonderful and friendly and the hotel was beautiful with plenty of good facilities such as conference rooms, spa, big lobby area.

The food was good to and the Spa is also to recommend.

It is certainly The most Charming Hotel in Tunisia with a great SPA where  an amazing team of highly trained and devoted  staff will take-care of you make your experience absolutely memorable.

«  luxe, calme et volupté « 
The staff is so friendly, the rooms perfect, the beach wonderful, the massages in the spa marvelous, the atmosphere soft and easy,

Bedroom area was spacious and the Spa was very good.

Thalasso and Spa are wonderful and suites decorated nicely and also outdoor area is outstanding.

Great Staff, Quality, Comfortable bedding, great SPA  and tranqual peaceful place to enjoy.

The hotel offers nice and large rooms, great facilities and various restaurants, SPA,Golf and Tennis.

We visited this property as part of a large group for a family wedding everything was seamless the rooms are large, facilities are stunning especially the spa and swimming pool are excellent.

The SPA is amazing, it is a shame that I couldn’t experience the real Hamam (next time..),

Beautiful Spa with a wonderful heated swimming pool.

I am also taking the opportunity to thank specially Ms Naama Abdeli and wissem team for the the weeding organisation and the spa team as well for the service provided

Hope to see all you guys soon 

With a great pleasure to write this comments.

We have been to the spa a couple of times and the service has been wonderful.

and staff are well educated and smiling. spa is very average (the massage)

Everything is more then 5 stars, the food , rooms , spa and the staff.

A very good stay at The Residence Tunis
Very kind and professional staff at the restaurant and the spa
The decoration is very elegant, a very successful blend of tradition and modernity
The swimming pool and the garden are so beautiful 
Thank you !

We would especially like to thank Souad, the resident manager, for her perfectly functioning team, whether at receptionor or in the restaurant, our experience was fantastic!

Walking distance to a beautiful beach and overall, a very enjoyable experience.

I can not fault anything, it was an unforgettable experience which made me happy and valued as a guest.

Staff, room, clean everywhere - pool, beach, common areas, all; tried all restaurant - pool, beach, in; we did not find any negative aspect.

It was a unique and amazing experience, all arranged by Safa.

Can only give real 5 stars for perfect hospitality from start to finish!

I had a great experience at EL DAR restaurant .

Amazing experience from late arrival to early departure.

All team associates are making a awesome effort to give you a professional and dedicated service experience. When leafing the Hotel you tended to reserve you next stay medially (lets wait what Covid is proposing for my next return)

We are preparing a stay to my parents in law in September so that they enjoy this experience .

It was a great experience and friendly people, I had my wedding proposal there and the best service and the best team ever helped me so much.

I visit the hotel one month ago Is very good experience I like the food the good atmosphere  and the staff are very friendly
I will visit again and I recommend all friends and close to visit  the place and enjoy complete comfort and wonderful atmosphere

It is a mix of traditional culture and international influence bringing a very high level of experience !

The hotel staff even made sure to send a cake up to my room as it was my birthday, which made the experience only so much more amazing.

The Residence Tunis

poor

price

staying experience

mediterranean

Offer free bottle water in the room, pool, beach verywhere, it is really good concern, I give 5 stars service👍!

Ok service by the pool and nice guy at the beach

Once you enter the compound, you enter another world, everything is great the place of course, the beach, the pool, the SPA is out of this world ask for Amel, she does magic on your back.

The Movenpick Hotel in Gammarth is located beautifully around a bay.

The hotel is located in one of the most beautiful part of the city, it overlooks the sea and has a direct private access to the beach.

I was lucky enough to get a beach view room and the sounds of the sea definitely helped with sleep.

..great views of beach , lovely spa and pool

Direct access to the beach, seaside breakfast views, poolside landscape, privacy, exceptional staff, and outstanding spa & hammam, and relative close proximity to the airport & La Marsa Plage are the elements that make this hotel the go-to premium-quality accommodation in Tunis.

I would give 4 stars to the Hotel, excellent architecture, design, paradisiac exteriors, pool next to a clean beach, reception, personnel very polite and receptive, thr Hotel is in a touristic cosy area, there is a Monoprix at 100m, if you want a town you need to go the small balnear station of ElMarsa at 10 km.

Not only are the views over the beach breath taking, the chef does a great job.

I found the service uniformly excellent in all locations (pool, beach area, gym, spa, restaurant, etc.).

The hotel has a main beach with stunning Sunrise.

The location is great, has adults and kids pool, the beach is absolutely perfect.

They respond quickly to services and a well-deserved family hotel…
It was a wonderful experience in BEACH FRONT room ..
Big thanks to madam FATMA (manager of receptionist )🌹🌹🌹for her amazing cooperation with customer…

You did not speak to me or my colleague, no access to the swimming pool or beach!!!"

Also, beautiful views of the coast and either beach or pool to relax by.

but just heads-up, here’s what the 150 dinar pass entitles you to: a beach chair/umbrella, towel and water bottle (as well as access to the bathrooms which are, admittedly, pretty nice).

I would advise to come to this hotel to enjoy the swimming pool and private beach.

Breakfast was included in our room rate and was excellent.

The breakfast in Horizon is  quiet varied and the personnel is very listening to your needs(thanks Mounir and waiter Salem and all the team!).

Special mention to the breakfast crew of Abir, Hammem,  Houcime and Sameh who were a Ray of sunshine every morning.

Very nice hotel service very professionnel special thanks to jallel et fatma from réception for their good attitude,very adorable spa , food very delicious and tasty , khalil very good and nice staff, room clean and very maintened room , we enjoyed our stay and i will come back again

Very nice hotel ,really i like so much the food especially the breakfast,front desk service very efficient and professional special thanks goes to anis and jallel they are very nice with a good attitude.

Hotel very well maintained, very comfortable and nice stay , rooms are nice well maintained, food very delicious special abu nawas the couscous was very tasty special thanks to the reception team jallel , azmi salama all they are great and professional i will come back again

The breakfast buffet was also wonderful, and we cannot forget the wonderful view of the hotel with the beautiful facilities.

First ,the breakfast was so good in the horizon restaurant with excellent service with sir Mounir and his staff  (Houcine ,abir ,Sami,Adam. .)

Customer service is fantastic throughout the hotel, more so with service on the pool, in room, at reception and less so at the breakfast area.

Amazing location, comfortable bedding, generous breakfast buffet and most importantly very professional staff starting with WIEM and her colleagues at the reception who swiftly accommodated our requests.

Also Abir at the morning breakfast place gave us the best experience she made sure we have everything that we needed and more.

The breakfast was royal and delicious, the staff was very friendly and professional !

Horizon was lovely, great selection of breakfast, handmade omelette with all the extras, pastries, good coffee, watch out for the beetroot water which looks like cranberry juice though!

The breakfast buffet is very high quality and the service is attentive.

Had a wonderful time - breakfast is a dream , service in general is good , I had also use the spa facility for a massage, and hairdresser and it was amazing , Lilia the masseuse has heaven hands and she was very careful as I’m also pregnant.

Very good location with a professional staff especially mr jallel very high standard service ,will Come back for sure and will recommend to my friends ,very nice reception and good breakfast and we like it more the location

Great daily reception of happy faces from Yosra and Amine😀great breakfast combined with beautiful wake up sea view and sunrise. .

I complained to the manager on duty who simply apologized for his staff poor performance.

Could do better: all sorts of minor maintenance issues with the room (newly refurbished)  - tv needed electrician for twenty minutes to get working - shouldn’t have bothered because it was a poor picture and limited channels.

It was very poor staff experience in the reception not helpful and raised the hands on my pregnant wife face receptionist called sabrain I don’t recommend any one to book directly with them and be carful check in and out as no guarante for renew bookingtbey not helpful

Welcome at the reception was poor and not representative of Movenpick Hotels in the world.

Nevertheless, the room was of poor quality and needs some maintenance.

but the general level of services remain the same, indeed the  TV service was getting poor during last years (ie.

I do not visit Tunis a lot because of the poor service and quality of hotels .

Bad quality , not clean , good location , bad air conditioning , poor menu of food . .

but Tunisian dinar and said we can exchange in airport in the airport all banks refused it the country infrastructure is very poor and food isn't good at all don't travel to Tunis for tourism only for business and better avoid it

Plus I experienced a very poor service sens during the breakfast.

the hotel did not feel clean  the breakfast was poor            there were very little selection there were foot step marks on the floor of the room  there were not any sports channel  the english channel selection was poor

Hotel need some modification and the security from the seaside is not effective the bedroom light to dark this cover the poor maintenance
Also I observed a lot of service people running around

The menu at the Hotel restaurant during lunch is poor.

However, service is VERY poor and disconnected from the standards the hotel is aimed at.

but still have a very poor maintenance or better the construction is poor so, appear more old than what they are.

Room is the biggest disappointment, reserved sea view and paid extra for it and I get a partial view room looking at the roof of below rooms.

Restaurant is very good and prices are not too bad for a hotel chain.

A day pass to the outdoor pool costs 150 TND of which 70 TND is a credit for food.

We were told there is no difference in the size or anything that would justify this pricing.

Firstly, I doubt you will find a pricier option in Tunisia, unfortunately the basic business class quality simply does not match the First Class price.

So we can go out by taxi for 05 or 10 minutes and you have to ask for the taxi meter that will cost almost nothing.

but way more expensive than the hotels you find in the Tunisian tourists big spots.

Staff are not polite or attentive and far below what is expected for a 5 star hotel or the high price.

but is also at least double other going rates for similar transport.

Last detail, in a middle of my stay I asked the lobby personal to mail a few postcards to my relatives and friends in different countries, paid money for the mailing service.

Over priced if we would think of the quality.

The view from the room was very bad as well in comparison with the price paid vs. other hotels in the region (as Ville Didon for example).

but overpriced and not considered value for money.

We ate at both restaurants for dinner and both were good.

The room service is pretty quick and tasty, the dinner in Horizon was nice as well.

The food was excellent throughout our stay and the staff here were always friendly and helpful.

This is very good hotel for business and very good service for all,very good service for restaurants,the staff is so helpful,sweet and nice .Big thanks to Mr jallel at the reception he helped us for our needs during our stay ,rooms well maintained and clean thx to everyone Mahmoud and Haïfa ,for sure will come back again .

Very nice hotel with a good professional staff,especially the guy who named aymen from maintenance he came to fix the air conditioner,room well maintained,he was nice and polite , the hotel location very beautiful,the front desk team very kind , food very tasty ,rooms are clean .For sure will come back again

best part was lobby and  restaurants outside surrounding, it is amazing view to ocean.

A huge thanks for the chef and the staff  in breeze restaurant the Food and service was amazing!

but rest specially in the Breeze restaurant need to learn manners.

Delicious food and beverage 
The swimming pool is amazing

The food is great too, even if you are on a diet.

Everything is fresh and flavorful and choices are plenty.

Recommend this hotel 100% The restaurants are also top notch.

The room was spacious, clean and with a great view, we enjoyed.

but in fact, the person you met, the employee at the reception, is called  "Khadija Ben Sabeur" was very wonderful in dealing with us, and with the problem that happened to us from the delay of the flight, leaving a lot of luggage in a room, and her dealing with the issue even after we arrived in our country, these things were lost in many places.

The hotel rooms are beautiful and clean, and the services are high and best.

Our rooms were spacious with all the amenities you would expect.

The room is big, bed is very comfortable with very good blanket, and room service is good as well.

Hello, we visited recently movenpick gamarth ans we want highly recommand this hôtel, room is clean, pellow, bed are too confortable, they are offering all you need especially water free, the ambiance is too good and relaxing for family.

The room was exceptionally cleaned and Jannette made sure that we are more than satisfied.. big thanks and appreciation to her.

Amazing room amazing service certainly room service and house keeping - Hinda ans Azza from house keeping did an amazing job.

Excellent teams of the doorman, concierge, reception, chambermaids, superb sea view, beautiful rooms, special thanks to my favorite helpful concierge Adel, Amine and Mr Azmi reception who always spoils me ,very welcoming staff and good service.I recommend.

I love this place and recommend to everyone also five start to all employees from reception to restaurant to security guards and keeping rooms ladies.

I had the best experience staying at movenpick la marsa , the room was perfect by the sea.

The room was kept in good order throughout my stay.

I would like to thank Haifa, Henda and Azza for such a beautiful room and loveliest view … @Henda thank u for the prayer rug😘😘😘

The riom is really clean, Henda was so hospitable and she gets things done right away😘

Mes merci habeeebaaatiiii …will keep coming back and will definitely recommend the Movenpick Garmmath to all my colleagues and friends

So, if you’ve got a pile of dinars to burn towards burning your keister for a few hours on the beach, go for it, just know that you can basically get almost the same thing for free just a few feet away.

And i had to pay for the vomit. Seriously???

Disgusting Smokey rooms only one restaurant is open and the service there is rude and useless.

Which was disgusting and disrespectful to say such things to a guest .

but cold and gray inside, with rotten smell and taste.

Too expnsive for the quality they offer, some or the room facility need to be maintained properly, and the soaps and shower gel smells really bad, i had to go buy my own shampoo and shower gel from the pharmacy.

but had a musty smell (mold and mildew), amenities were good.

Rooms need some fixing, especially bathroom accessories (hairdryer, wall fixations), shower drains and toilet sewers (unpleasant smells and flies).

but the bathroom was not clean and the smell was unbearable.

The plumbing emits foul odors that permeate the bathroom and hallway (smells of sewerage), at least in the wing I was in that went downhill (the more expensive beach front rooms, too).

Finally, we found insects in the room and bad smell in the coredors

It is urgent to do the work because the smell is sometimes horrible.

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