It was very dark, no natural light and a strong smell of damp plus shower floor look dirty.

The room was a little on the dark side and didnt have a patio or view as such

but was perhaps a bit dark for our tastes but all the rooms seem different so ask.

however no fridge, no safe very dismal and dark.

The room was somewhat dark and airless, with only possibility of air to open the bathroom window, and it smelled of damp.

We'd asked for a room that was dark and peaceful to sleep in and the Bukowsky was superb.

but slow due to lack of fiber in the village.

The pool area could accommodate no more than  8 people on loungers due to the restrictive area around the pool.

We arrived well after check in due to a missed flight and we were accommodated without any hassle.

but they were so kind to cancel our booking at the last minute without a cancellation fee when we had to miss our trip to Italy due to an emergency I just wanted to highlight their prompt and very kind communication.

There is just one seating and unfortunately due to rain we had to eat inside

Everyone of them is so friendly and helpful.

What a little gem where do I start..staff were welcoming and friendly, fantastic facilities (a hidden spa in the caves below the hotel), fab restaurant and bar comfy rooms, great location for exploring the coastline between Ortanto and Leuca

Friendly, helpful, just real sweethearts.

The staff were extremely friendly at this wonderful little find in southern Puglia.

Stuff is extraordinary friendly and the attached restaurant is one of the best in Puglia.

Was it our spacious room, the many terraces, the enormous orange-filled garden, the tasteful restaurant next-door, the big jacuzzi inside a well-constructed 'cave', the bicycles you can take for interesting rides in the country or the friendly and ever-helpful staff?

Met by Francesca who was fabulous, so friendly, helpful and wanted us to have a lovely time.

From the moment we arrived in a heavy summer thunder storm and Francesca and Christian dashed out with large umbrellas, to the personal and friendly care we received throughout our stay, we had a wonderful time.

The personnel is super friendly and available, it is like being at home.

even though we hadn't specifically asked them to, helped us with tips and routes for cycling and were generally extremely friendly and welcoming.

Great homemade breakfasts and a wonderful host in Francesca who is a wealth of friendly information on the best places to visit and eat.

Staff were incredibly capable and friendly.

The place has a lovely friendly atmosphere where one can truly rejuvenate and make new friends.

The staff is very friendly and helpful and there are barbecue evenings and making pasta.

A beautiful place, with friendly, impeccable service & the most delicious food.

They were both extremely competent and efficient as well as very friendly.

The staff is friendly and take good care of you.

Water would seep in behind the tub and given the room's poor ventilation would sit there.

Relaxing areas on the roof terraces again looked very dirty, cushion covers looked like they could do with a good wash, furniture poor condition, roof board walks rotting.

At times you feel in a compound.Wi-fi very poor .Yes the reviews show the Palazzo will appeal to many .

we didn't use because it had a bad chlorine smell. Pool is nice

Outside Areas:
Permanent smell of poo and cats urine from the resident cats.

but was musty smelling and I immediately wanted some air in there. The area outside our room was a "shared" sort of greenery walled lawn (which I found strange for Pugila, grass? )

We ate in the hotel once and it was gratifying to hear and smell the slow-cooked octopus stew being prepared from late afternoon.

The living room and kitchen do have a musty odour

The staff were fantastic, incredibly helpful in advising of places to visit, including parking, and organising trips out, including tips about where to eat etc.

The staff were helpful with making arrangements.

Rooms were welcoming, clean and very spacious.

A wonderful hotel where service is always with a smile and nothing is too much to ask.

An amazing beautiful place to stay, the staff were super friendly and helpful.

The staff were amazing and really  made us feel at home.

The breakfast is amazing and the staff so kind and helpful.

but I come back because I'm welcomed warmly and looked after.

The service throughout our stay was extremely helpful.

The front desk staff were also very helpful.

Very nice location, very nice and competent staff.

Wonderful service from a warm and caring team who made us feel really looked after.

The concierge couldn't do enough to assist us in making our holiday a great one.

Wonderful experience and memories thanks to the kindness of people, the delicious homemade breakfast and their relaxing garden.

Brief summary: great place, excellent facilities, comfortable clean rooms, very hospitable host, good restaurant attached.

The beautiful floor and vaulted ceiling are really special and the front window looks out over the small square and the church.

We closed the windows on the first night and ended up sleeping 10 hours.

All the sunshades and gazebo drapes were deeply impregnated with black algae and filthy dirty which had obviously accumulated over time and not from the rain we were experiencing.

The only thing which could be annoying for some travelers, was the fact that our room had a window on the street where all "nonnos" of the town meet.

Palazzo Guglielmo Albergo Diffuso

dark

window

smell

poor

Free parking

Free High Speed Internet (WiFi)

Pool

The rooms are remodelled, pretty basic especially the bathroom where there are no shelves or hooks in the shower to hold the stuff.

They should be more careful with keeping the amenities clean.

On arrival the shower was blocked so the water would have spilled into the rest of the bathroom had my sister not stopped halfway through her shower.

Cons
- the cleaner used our bathroom on our second day and left a huge deposit which they didn’t flush 
- went to alert reception and they didn’t care
- no toilet roll replenishedk
- on arrival our room floor was covered in black hairs
- our shower was blocked and made the room smell of sewage until someone came to fix it on day 2
- so many mosquitos 
- the cleaners left our door open and unlocked 
- having come from otranto where we were spoiled for choice of food the food here was awful.

What I didn t like: bathroom is a bit tired and they should renovate it.

Minimal bath amenities provided (only shampoo).

The pool is a major drawcard, as are a few of the other amenities including the 192 steps to the Adriatic, the table tennis, tennis court, boulle, etc.

Steep steps everywhere and steep slopes made of rough concrete that if you fell would shave your skin off like a razor blade.

The staff is helpful and friendly and goes out of their way to making your stay enjoyable.

Wonderful location, friendly and extremely helpful staff, good facilities.

but they have a lot of charm and the staff is very friendly and helpful.

Staff is super friendly and go beyond for you.

Staff were friendly and accommodating, facilities were fantastic (pool, tennis, outdoor cinema!

The staff was very friendly and helpful, and the environment was so relaxing.

Most of all the staff were kind, friendly and had a  very warm feeling of being a family run hotel

but the furnishings are tasteful and have character, obviously thought by someone in the family who is into interior design -it is a family run place, so the atmosphere is relaxed and friendly, making up for some glitches in service, but all in good spirit.

The staff is very professional and friendly and while the rooms need work, everything worked perfectly and we slept very well.

We appreciated the pleasant and always friendly atmosphere, the large swimming pool, tennis as well as the closeness to nice lovely places to hang around.

The room was perfect and the staff were all very helpful and friendly.

Spent 4 days at this hotel the staff were extremely friendly and helpful, the views are amazing we were in room 50 which was like a mini villa.

Delightful hotel with friendly welcoming staff.

After parking the car in the easily found car park we ventured into the reception area and we were welcomed immediately with friendly and happy staff.

The kitchen stuff was always available when I needed something for my son; room service everyday; friendly stuff and last

The management and staff were amazing and very very friendly, genuinely nice to be around,
Really looking forward to our next visit to this great Hotel.

The staff is extremely friendly and dinner with a view is a must.

the buildings and rooms may not be in the best condition anymore

The only reason for not giving 4 stars is the fact that the rooms and general area’s are really outdated and have not been refurbishment for a while, this makes the general feeling a bit negative - 

While the rooms look ok in the pictures, in reality they need to be remodeled fast.

The general condition of this hotel is dilapidated and not up to it's 4 star rating.

This was the perfect hotel
The setting is stunning, a great salt water pool, a wonderful buffet breakfast, a beautiful and excellent restaurant, an amazing staff and a perfect location and free parking
I want to come back next year
Also beautiful rooms

A lovely hotel with the most helpful staff i have come across for many years.

but as said the staff does everything to make up for that.

The rooms are very comfortable and the staff couldn't have been more helpful.

I loved the way the hotel had little nooks and crannies and was sympathetic to the surrounding geography and  felt private.

Thanks to the helpful staff and special thanks to the Greco family.

The location was excellent, free parking and lovely staff,

Very warm reception and unbelievable cordial staff.

Hotel Piccolo Mondo

bathroom

renovation

Free internet

First of all the staff are so warm, friendly and professional.

Alessandra, Davide, and Mary brought the perfect local, warm, and friendly touch to our stay.

This was the most wonderful experience made even better by the incredible service- Alessandra, Ivanna, Davide and Michele made this trip so special with their incredibly helpful and friendly service.

but they serve breakfast and will order in lunch if you desired (you need to pay extra)

The staff were very nice and a special mention to Davide who was super helpful and had a very friendly and welcoming way about him.

Where Don Totu really excels is the service - Marco (the manager) is charming, friendly and always on hand to help with any issue.

The hotel has a huge amount of charm and this is largely due to the friendly, warm staff who work there.

Alessandra and David , are wonderful, they organise anything you ask them to, they are gracious and friendly and really do try to make your stay special.

I must admit, when we pulled up to this place, the building front and location were so unimpressive that I assumed there must be a mistake given all the fabulous magazine reviews.

Don’t make the same mistake as me and book for only 2 nights!

But as heavenly as that stay would be, it would be a mistake.

leaving the bathroom misty after taking a shower and leaving it smelly after using the loo.

Being old, there was a slightly damp smell on entry, and the bathroom's fittings were a little tired and in need of renovation (the toilet seat was cracked and the staff were having trouble sourcing a replacement).

It also included a courtyard which we only used for drying clothes and a large dressing room which had a slight smell of damp - the only thing I could really find any fault with in the entire hotel!

Alessandra, Mary, and Davide were so kind, welcoming, and attentive.

Don Totu is a magical place with beautiful rooms, luxuriously furnished with no expense spared and wonderfully attentive staff.

All the staff have a smile on their faces and were constantly assisting us with plans for the day and restaurants to visit.

Where to start - this is such a special hotel - incredible style , beautiful rooms and gardens and the most fabulous engaged team .

This was especially visible in the kitchen, through Michaele and Davide’s interaction with Ada - the master chef!

but thinking back on last week's stay and all I recall were the hotel team that provided the utmost service.

A warm thank you to Alessandra, Italian  lady working in reception from the area who gave us the best recommendations in terms of restaurants and beach clubs.

The service goes above and beyond expectations with Alessandra, Sabina, Davide and the other staff, always at hand to help with everything you need.

A big thank you to Alessandra, Davide, Sabine and the rest of the Don Totu team for offering us such a delightful stay!

The male attendants were excellent and polite throughout our stay.

With this as the backdrop, we pulled into a sleepy San Cassiano during mid-day siesta not knowing quite what to expect, and were greeted at the hotel by the lovely and efficient Alessandra.

All staff go above and beyond to ensure you are attended to, without ever invading your space or sense of exclusivity.

Warm welcome, nice suggestions (places to visit & restaurants), the staff is constantly available and eager to please their guests.

The attention to detail that this property and the staff that are there is second to none.

She was so kind to the kids too - a special lady.

although staff is always there to help and pamper you.

Refreshingly no penny pinching here - breakfast, wifi, parking, powered and non powered bicycles, aperitifs/snacks and limitless cold and hot drinks etc are all included.

Hot water constantly running out, we had a couple of “fresh” showers. No ventilation in the small bathroom (No window!!)

Their solution is to simply turf their large bags of household waste out of their car windows as they drive along both highways and backroads.

The windows are so bad, if you close them, you still hear the noise from the street like its in your room.

Don Totu - Dimora Storica

mistake

wifi

Perhaps it was just our room……We own an old listed property, the issues we mention aren’t the hallmarks of faded glamour or of an old building,

as the building is indeed beautiful and the staff very nice (although sometimes a little out of practice as it seems and some of them a little overwhelmed (to say it nicely) with the need to work for a few guests being present at this time of year .

There is nothing much to say except that everything was literally perfect: the place is very well furnished with modern pieces of work and furniture while keeping the beauty and the roughness of this mid-19th century building; the simple

We had a hard time finding the hotel—it looks like every other building.

The staff here are unbelievable, so friendly and kind and go out of their way to make your stay a memorable experience.

They encourage you to walk through the kitchen and can mingle with the incredibly friendly aunties/cooks.

Consistent with my first visit, the staff was friendly, attentive, and capable.

The staff was very friendly and helpful in planning outings and restaurants in the surrounding area.

but be aware that your booking may get cancelled with short notice so have a back up in mind.

We parked and got out to walk to try to find it and finally noticed the very small sign near the door that indicated it was a hotel.

A hidden gem, very kind staff, the best local cooks in the kitchen, delicious food.

Beautiful historic property, rooms, grounds, and amazing staff.

The rest of the staff were so attentive and accommodating, including Valeria, who helped translate during our cooking lesson and Fabio who hooked us up with a last minute booking at Cinque Vele beach club.

Amazing location, decor, food and especially staff.

Absolutely kind caring and we felt like at home.

Breakfast was perfect , dinner a delight , every member of staff a pleasure to engage with .

The team would ask how our day was, see if we wanted a drink and a snack, make sure we were relaxed and then give us an incredible homemade dinner.

Best of all is the wonderful team going above and beyond to provide the best possible experience.

Anna, Fabio, Luana, Valentina, and the rest of the team always cared for us professionally and with extreme attention and flexibility.

It is so beautiful and the staff are absolutely wonderful!

This is the place to stay in Puglia, just amazing how everything ins sincronized, the colours, the scents; the kitchen and hotel staff, always a smile, very open to help with suggestions, just amazing.

We were welcomed warmly as soon as we pulled up to the unmarked door.

He is full of passion for his vision and invests deeply in the wonderful team helping him bring it to life.

But again, the staff in kitchen and in the dining room is very nice and helpful. 6.

but the real reason why people should be thriving to this place in the middle of nowhere and without a nice town surrounding it is yet to be found.

There is really nothing to do in the town itself,

or the chairs both for the inside breakfast/dining and the outside dining as being very simple and very uncomfortable folding chairs. 2.

Palazzo Daniele

building

uncomfortable

town

sign

Free public parking nearby

The hosts Maria-Rosaria and Bartolomeo are very friendly, professional and helpful and gave us many tips for sightseeing and events in the area.

Clean, friendly, familiar, and Bartolomeo and Maria Rosaria were very helpful and easy going.

The hosts are extremely welcoming and friendly without being intrusive.

Great for animal lovers; the horses, donkey, cats, and dog are friendly and entertaining.

This dedication to care enhanced our overall experience.

Fantastic stay in a very well maintained and welcoming masseria.

Excellent owners with a very kind and helpful approach.

The breakfast was more than complete prepared by Maria Rosaria and her staff.

They did everything they could to make our stay pleasurable, from giving recommendations/organising boat trips, to providing delicious homemade dishes as part of the daily breakfast spread!

And the little touches, you were the best hosts we’ve ever experienced and nothing was ever too much.

Maria Rosaria and Bartolomeo were great hosts - very welcoming and helpful.

The hosts was so helpful, service minded and kind.

Nice flower, smiley people , fresh rooms, lovely food.

Relaxing, quiet and luxurious from the moment we arrived and with a friendliness that was genuine.

The owner was great, he and his lovely wife made sure we had everything to make our stay the best possible.

It provided an excellent base from which to explore the beaches, towns, and countryside around about, and the owners provided a well-researched list of local restaurants that lived up to their recommendations.

They greeted us very warmly and offered us a coffee as we settled in.

There was only one smaller aircon in the main room of the apartment and it took time to get the bedrooms cool enough when outside temperature was above 30 celsius day and night.

but well equipped kitchen where we made our own breakfasts and sometimes a lunch or a dinner; air conditioning and a ceiling fan; a small patio with a table for 2 and a lounge chair.

We put our stuff in and retired to the deck chairs next to the pool for a read before heading out.

Antica Masseria Pescu

suite

And the bonus is meeting Paola and Francesco, very kind and friendly people.

Paula & Francesco are very attentive, extremely friendly owners of this charming B&B!

What a lovely place to stay, the hosts were so friendly and welcoming, the rooms were clean, tidy, large and unique.

However, this was no problem for Francesco who kindly waited up for us, ready to show us to our room with a warm and friendly welcome.

The owners are both friendly and helpful.

Maybe have some background music during breakfast.

Oct, 3, 2023

Oct, 3, 2023

Sep, 9, 2023

Aug, 8, 2023

Sep, 11, 2023

Jul, 25, 2023

Sep, 22, 2023

Sep, 14, 2023

Aug, 17, 2023

Aug, 13, 2022

Sep, 19, 2019

Jul, 11, 2019

Jul, 21, 2023

Jun, 16, 2023

Aug, 15, 2023

Aug, 19, 2022

Jul, 9, 2019

Jun, 25, 2019

Aug, 2, 2023

Sep, 19, 2022