After ignoring us and standing at the computer for a couple more seconds, matthew slammed my credit card and ID on the counter refusing a room.

They charge a hefty security deposit and don't credit it back for days.

Fridge didn’t work my food went to waste because of it  and the whirlpool was dirty the whole point of me staying was because of this specific room and I had housekeeping coming in on me didn’t let me know details of my stay as far as check out time pool hours or what’s included with my stay and I was charged a deposit fee I wasn’t aware of when booking this room.

Natalie at the Front Desk helped us turn a bad situation into a good one after someone at the Seminole Hard Rock Casino made an error and didn't make our reservation as a complimentary stay and instead, set it up as a charge of $239 per night.

Then  I discovered that the fees for the room were frozen on the first debit card.

Also, the credit/debit card authorization method  does not obligate your funds, which is extremely convenient when traveling.

To their credit, they did have a maintenance man attend to my concern.

My credit card was charged for the two rooms.

although, they charge a fee which was a bit costly.

Front desk help was arrogant and unapologetic about the errors in store pricing or their practice of charging sales tax on "all items".

I called on Sunday to dispute a charge a "no show" email I received and was told by the front desk they would research it and have their Regional review and would get back to me the same day if not, no later than the next morning.

but I was charged 5 overdraft fees of 30$ because of it, and the managers could not give me an answer as to why.

The only drawback is when you buy Busch Garden's tickets from them they want to charge you $20 to shuttle you there.

The next morning I found that the room had been charged to my debit card and I had no one

Her job is not to check in the front desk she is in charge of house keeping.

Ok, billing was very poor, my credit card was charged double !

$5.00 is the charge for the ATM in the lobby., that is absurd.

Going to the bank tomorrow to dispute the charge.

To my surprise the hotel had debited our account also.

When I asked if they could FED-EX it to us at my expense the general manager did call back & agreed to charge my credit card

It is only about 3 miles from the Hardrock Casino and has a free shuttle to bring you there and back until 6 pm.

They provide a free shuttle to the casino

nice place by casino about a 5 to 10 min ride with a free shuttle or uber if late at night.

We chose this property because it is a 10 minute drive to the Hardrock Hotel & Casino in Tampa & they also offer a free shuttle as well.

They provided free shuttle to the Casino.

Kudos to Natalie for taking a positive action and enabled us to have a pleasant stay at the hotel and took advantage of the free shuttle to and from the casino.

We chose this hotel because it has a free shuttle to the Hard Rock Casino.

we were provided with free shuttle service to and from the Hard Rock cafe and casino.

Amazing hotel for multiple reasons; there complementary shuttle service to the nearby casino was helpful, my wife and I were taking a cruise out of Tampa and the hotel offered a reasonable round trip fee to the port so we didn't have to worry about parking or luggage space.

There was a free shuttle that took us to and from the Casino where we had dinner at The Hard Rock Cafe.

It’s also close to the casino and they offer a free shuttle.

Friendly staff, free shuttle and excellent breakfasts .

Hotel had a free shuttle to the Casino which was very nice

They even run a free shuttle to the casino on the hour, we didn't go,

This hotel even had free shuttle service to the casino which was a huge plus for us as that was the reason for this little get away.

Stay includes free shuttle rides to and from Hard rock (others in the area do not offer that).

Clean rooms, friendly staff, free shuttle to the casino, free breakfast.

Excellent customer service and a free shuttle to the casino!

even though the room was slightly musty- just across the street from the fairgrounds and 5 minute drive to Casino- hotel does offer free shuttle to casino as well-

Comfort Inn and Suites near the Hard Rock Casino is my favorite hotel offsite from the casino.

Room was clean, staff was friendly and it close to the Tampa Hard Rock Casino.

I stayed here because it is close to the Seminole Hard Rock Casino and it has a regular shuttle.

I wanted to stay at the Hard Rock as I had a complimentary room,

We were very pleased with our stay for 2 nights for the boat show and hard rock.

This property was located conveniently to Downtown Tampa, Busch Gardens and the Hard Rock Hotel.

we will definitely visit this hotel again..short distance to Hard Rock casino and downtown Tampa.

I didn’t want to drive to a restaurant after a long trip so I took the very convenient shuttle to hard rock and ate at the restaurant there.

We wanted a hotel close to the Hard Rock casino and were very happy with this hotel.

This is my go-to hotel for weekends at the Hard Rock Casino just across the street.

Moreover, we chose the hotel, because it was less than four minutes from the  Hard Rock Hotel and Casino.

the staff was very friendly and courteous
the breakfast was well presented and tasty
the location was excellent mostly due to close proximity to the Hard Rock
overall, very good,  we'll be back.

Going to Hard rock is my favorite thing other then my cruises.

We try to come often since it is a great location for Hard Rock casino and Florida fairgrounds.

The hotel is convenient to the major interstates, the fairgrounds is across the street and hard rock is close by.

The room was clean, comfortable and I felt safe.

The rooms were clean, very comfortable, and the staff member Sam was amazing she greeted us very kindly and provided great service the entire stay!

Room was clean and comfortable and the breakfast had a great variety!

The hotel was spotless and our room was huge.

Comfort Suites hotel was in a great location, the accommodations were very comfortable, and the room was clean, which is very, very important to me.

Courteous, knowledgeable & easy to talk with
- The rooms were spotless, plenty of towels & fresh to the smell
- The Room Service Crew came in & out with more attention-to-detail service.

overnight trip to Tampa, stayed one night, all good very nice clean room, and friendly staff, breakfast included, easy access to I4, large parking area near fairgrounds and casino,

Beautiful clean room, nice large bathroom, friendly staff and excellent service.

The room was clean and very comfortable bed.

The room was very clean and the in room coffee and refrigerator were extras we really appreciated.

Rooms were clean and comfortable, I particularly loved the service of the staff.

Excellent staff, clean rooms, great service, modern amenities.

Check-in was easy, the room was clean and quiet, and amenities were available.

The overall property, guest areas, and rooms were clean.

Comfort Suites At Fairgrounds-Casino

creditcard

rock-music

free shuttle

room cleanliness

Would like to give an A+ to the breakfast staff.

I stayed for 5 days the staff was accommodating to every need ,they made my trip that much better by the attitude the front desk and breakfast was great for me and it was clean,only issue i had was the rugs in the room because of my allergies

The front desk, breakfast and staff were nice

I would like to thank Maria M,JenMarie,Archie,Jamaal,and Yvonne these are truly some outstanding people and made my stay wonderful thank all of you clean rooms good breakfast great staff and great price best service ever 😊

Staff was pleasant and the lady looking after the breakfast buffet was a hoot.

Yvonne, the breakfast lady, was also very nice and helpful!

All from the guy in the reception to the sweet sweet lady at breakfast!

Evonne, the sweet lady with the beautiful smile, greets you for breakfast & works extra hard to make sure everything for breakfast is well stocked and ready for your arrival.

And the breakfast lady Yvonne is so sweet and attentive.

Oh I forgot the continental breakfast was more than continental it had all kinds of breakfast choices I had the great coffee, and the sausage gravy and biscuits yuumy, my brother had the waffles he said they were delicious!!

One of the best features of the hotel was the staff, all of them went out of their way to be friendly and accommodating, and I thought the breakfast was really very good, considering most hotels do not serve breakfast anymore, and the lady that runs the breakfast in the morning is the sweetest person you will find in all of Florida.

front desk with Selena was very friendly and helpful the lady that serve the morning breakfast always had a smile on her face

A special recognition to Ivonne who worked the breakfast and was so patient and helpful with everyone.Archie who worked the front desk.

but clean , the front desk was great and breakfast was good, nicely located , easy to access the highway

The room was clean and comfortable, the price was good, the staff was very helpful and breakfast was good for a continental breakfast.

The breakfast was great and the front desk staff was happy to help in any need that came up, gave us directions on where we asked to go and made sure our stay was the best it could be.

The next morning we really enjoyed the continental breakfast and a very polite clerk at the counter.

The room was neat, comfortable and, decently priced.

The staff were very kind and respectful, room was clean and they made sure I was kept well supplied with towels and coffee and such, there is a laundry room so you can wash your stuff, everything was quiet and peaceful at night, I had no trouble getting sleep after having a long drive here.

The room was clean and the beds and pillows were very comfortable.

Room was clean, bed was comfy, good breakfast and coffee the next morning.

The rooms are clean, the security and lights were well placed.

We stayed in a kingsized bed room which was clean and had fresh new carpets.

The rooms were clean and they were understaffed.

room was clean, and i just overall had a good experience.

While our room was clean, it desperately needs a coat of paint.

The room smelled
Like mold and was very dirty.

The room smelled like someone had been smoking in it for years and was uncomfortable to stay in.

this hotel is dirty, rundown, has bugs in the rooms as well as mold growing on the ceiling.

They could do better with the smell in the rooms.

Checked in and the first thing we noticed was the smell of the room.

Upon opening the door to our room an overpowering stench of mildew greeted us.

First room smelled so badly of mold and cigarette smoke (despite being assured that all rooms were nonsmoking) that we requested a different room.

The room stunk like insecticide,  bathroom looked like it was from the 70s, and the front door was bent with no security latch.

The Staff Were Friendly and Very Accommodating, They Made a Note on My 2nd Stay, to Give Me a First Floor Smoking Room, Because There Is NO Elevators in this Hotel, it was Very Difficult Dragging Up All My Luggage to the 2nd Floor on My First Stay there, The Stairs are Open Cement Stairs and Are a Safety Issue.

but he was very helpful trying to resolve it(i booked a smoking room instead of a nonsmoking room for my first night stay).

Horrible mold smell for all over the room.

It was a stuffy smelly room with one treadmill, stepper and weights.

but for some reason the whole room smelled like chlorine and mildew.

When I walked in the room you could smell cleanliness.

The room stinks a cigar, terrible for whon has asthma, that was very disgusting.

Unfortunately, not her fault since she isn't the manager, our new (second room) smelled weed because people were smoking outside in front of the room air conditioner intake and all the "flavors" were going inside the room.

The no smoking policy was clearly explained at check in

Only drawbacks were the room rug being a bit dirty and damp, and the bathroom door sticking shut and needing paint.

The room was old and dirty smell so bad the air conditioner was falling apart.

Mildew and molded filthy nasty and unsanitary I wouldn’t never recommend to know one the staff warmed food behind the front counter to refill the bar.

Nasty people would discard their trash in the parking lot

was offered a room, wife opened the door and immediately stepped back due to a musty smell.

Bathroom floor was dingy, room had funny smell, refrigerator was leaking water, door to the room did not feel secure.

The carpets were filthy- had to rewash your feet before getting in bed.

Ant trails in room and bathroom attacking the soap bars and a trail on table in room, bathroom smelled a little like pee.

People will be smoking on the hallways and growing trash everywhere.

The complimentary breakfast included eggs, gravy, waffles, sausage patties, bagels, cereal, oatmeal, coffee, juices… very well versed.

The free breakfast exceeded my expectations as there was quite a good selection, including fresh eggs and waffles.

eggs and sausage in crockpot, waffle maker, assorted breads and pastries fruit.

Waffles, danish, cereal  and sausage were very good though.

Breakfast is very good with eggs, sausage, waffles, fresh fruit and juice, milk, cereal, and pastries.

They have free breakfast which includes make your own waffles and various cereals and pastries and fruit which was awesome.

Offered a decent breakfast, biscuits and gravy, donuts and pastries, cereal, oatmeal, fruit, waffles, etc.

The breakfast free is great, pastries, bread, cereals, fruit, yogurt, make your own waffles, which are amazing, tea and coffee.

The full breakfast included eggs, waffles, cereals, pastries, and biscuits with gravy.

Breakfast was great with an array of options such as boiled eggs, waffles, Apples and Bananas, bagels, muffins, cereal,  yogurt, biscuits  and grits.

And who doesn't like free coffee and waffles.

Breakfast was great, especially the waffle maker.

It was just basically muffins, danish, cereal, waffles, fruit and yogurt which is expected for a continental breakfast.

..waffles, biscuits and gravy, bagels, muffins, pastries, cereal, oatmeal, fruit, yogurt, hard-boiled eggs.

They offered biscuits and gravy, waffles, boiled eggs, big selection of pastries, cold cereal and milk,  fresh fruit, tea, hot chocolate and oatmeal in packets, and coffee  offered throughout the day.

The food was great (my kids especially appreciated the Belgian waffles) and always fresh.

They offered the usual cereals, yogurt, hard boiled eggs, toast, fruit, and waffles.

Breakfast was fantastic every morning and offered a great variety of food that was stocked for the entire service time frame- biscuits & gravy, danishes, fruit, yogurt, boiled eggs, cereal, waffles, some super yummy muffins, just to name a few.

Ramada by Wyndham Temple Terrace/Tampa North

smell

room smell

waffle

breakfast staff

Broken ac unit that leaked water all over the floor, shower head with no pressure that pointed towards the wall and couldn’t move it.

The air conditioning is a bit loud when it cuts off and on.

but still they persist in spraying fragrance in the A/C vents, hallways, lobby, etc.

Broken AC, Coffee Machine, Sink, over charged $79.

Oh, and the air conditioner in the room was LOUD.

The air conditioner vent is as loud as an airplane engine.

1 minor thing was the air-conditioning is right above the room on the roof, witch made a loud noise at night. .

The AC was crazy loud - like, turn up the volume from 15 to 25 when it kicks on.

One of the beds was super creaky, towels were thread-bare, and the A/C unit was extremely loud whenever the compressor came on.

The one detriment is that the AC units in most rooms are very noisy.

The air conditioning unit is incredibly loud!

There was so much scent it was like the housekeeper sprayed an entire bottle into the A/C unit.

feather quilt on the bed was too heavy for this part of Florida and the air conditioner was so noisy that I had trouble sleeping (and I am not a light sleeper).

The agent reassured me I would not be charged a cancellation fee because of this unprecedented situation.

Shooting down the block and tried to charge me for not keeping the reservation !!

When I contacted the hotel, the person I spoke to said that we had been charged the correct rate.

I guess you can make double on the room by charging a night penalty and have someone else stay in the room for an additional amount effectively doubling your money in the same 24 hour period.

This place charged me $1,420 for my $651 room .. one of the workers at the front desk “accidentally “ put a hold on my debit card for $710.99& also the original cleaning fee of $60.00 so they held $770.00 during my stay which was my vacation money .. was told “nothing could be done about it” until the following Monday when it would be put back on my card …

$12 a day for parking and water bottles were charged.

The reason I'm writing the review now instead of when I leave tomorrow is because I don't want to forget to give credit where credit is due.

Our only glitch was there was a $20 charged added to our room,

They over charged me $79 and I'm not sure If it was even fixed yet, it look 3 people to try to adjust my invoice they are not trained properly.

Upon reserving, ask as many questions possible (charge for incidentals, use of cash for payment of rooms, what the actual nightly fee is).

They charge to park if you can find a spot.

Seemed more like we were charged in hope of not realizing it.

I typically stay at Hampton Inn properties due to the balance between room quality and cost.

The only way I know my charges is from my credit card statement.

but elevator operated without key card including from lower parking garage late at night.

Parking is not always easy to find, and you are charged $10..

The hotel requires key card use for external doors as well as elevator which makes it harder if traveling in a larger group.

They charge $10 a night to park car. Ouch.

And the free shuttle to the cruise terminal is a huge plus.

The free shuttle ride to the Port of Tampa took just a few minutes.

A great free shuttle service (3-mile radius) was also a real bonus.

I was pleasantly surprised to fine a free shuttle to the pier, a nice little perk.

It was cheaper to leave our car parked there while we cruised than in the parking lot provided by the cruise ships and they had free shuttles to the ports.

We also used the free shuttle to go to the store for some last minute things.

There were also two computer terminals in the lobby to catch up on emails or simply to surf the web, a minimarket near the check-in desk where patrons could stock up on snack foods and cold drinks, friendly and helpful staff and free shuttle service.

Free shuttle was great,  Free breakfast was very good.

Nice location with a free shuttle to nearby restaurants, events, etc.

The hotel also offered a complementary shuttle to the venue where we were going to an event.

The place was clean, the construction workers were polite, and it was in a convenient location for a pre-cruise stay (the hotel offered a free shuttle to the cruise terminal).

This hotel is perfect for park and cruise with the port only 1.3 miles away and a free shuttle there and back.

The shuttle is free for up to 3 miles' travel, so you can get to some out of area brewery-restaurants on Nebraska Ave without having to drive your own car.

The hotel itself is within walking distance to Ybor and offers a free shuttle to the surrounding areas.

We did enjoy it’s free shuttle services several times including the return from Norman Center postoperative back to the hotel.

They have a free shuttle to the Port for the cruise ships.

It was close to the cruiseport, free shuttle to the cruiseport, and free breakfast.

This Hampton Inn is a good location for those leaving on a cruise ship with a nice large breakfast area, clean rooms and a free shuttle service.

The free shuttle service to the port fills up quickly as it is first come first serve.

He was very courteous, friendly and an asset to the hotel.

The shuttle, which operates from nine in the morning until five in the evening, was very handy and the driver was extremely friendly and helpful.

The staff were all so friendly and helpful.

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