although I do find a nice coffee shop near the hotel with nice pancake.

The coffee shop and bar are cool place to hangout.

But very strategic places in town,close with mall, coffee shop,shopping avenue, and others

the coffee shop was great too with live music to calm your nite.

I have not been able to find a 24 hour coffee shop in Surabaya. 3.

Some coffee shops and resto around walking distance.

always love the hotel ambience and the service given by the staff..

The decoration of the hotel was very nice.

Only need to improve the maintenance to support this great design of hotel

Definitelly will come back

The Artotel Syrabaya is a nice stylish Hotel.

Hotel is very colorful, lively and artsy.

The hotel has a art base and this is evident throughout the whole place.

Every corner of this hotel is like an art gallery.

I love the art and ambience of the hotel,

Overall great moment spending my birthday and we definitely recommend this place who seek for trendy hotel, thank you and cheers

Very good moment to stay at artotel, good service, good food, nice people, good vibe to stay, the location of the hotel is near everywhere, good spot, the decoration of the hotel is so refreshing and moderen art is so eye catching.

but to Enjoy the cafe, this hotel has cozy, amazing cafe.

First impressions, we LOVE the hotel theme, fun and artistic it suits to its name ART + HOTEL.

if you looking for nice, unique decoration hotel in center of Surabaya this hotel can be an option.

Recommended hotel if u want to have cozy and comfy night.

Feels so comfortable yet so good with the hotel environment.

well design hotel with a touch of art and make a cool ambience from the lobby the room.

Arrived in the hotel in the late morning and find the design of the lobby pretty interesting.

Amenities : Good to know where you guys put your humor :)

I like the Lobby interior and all the promo.

Love the lobby and also the graffiti spiral stairs.

but I have a good sleep during my stay, nice lobby decoration and delicious food, but I think the price is too high for the food, hotel location is not in the city center but taxi is easy to find

The paints are different between rooms, the lobby design is unique.

but comfort and clean, location is good, nice design in lobby area, the restaurant is also have nice decoration, but the food price is too high I think, overall OK, recommend for short stay

Apparently the paintings in the lobby change every month or so, so it is a great location for artists to exhibit.

I love it all, the room, the food, the cafe, the lobby interior.

I stay in Artotel Surabaya for 2 nights for business purpose, i was amazed by the decoration of the lobby and restaurant.

Nice atmosphere in lobby, fill with art item, fell cozy, nice restaurant beside lobby, serve delicious food,  the room very clean with standard amenities, a good pressure of hot water, very clean bed sheets, clean towel, overall very good hotel, many selection for breakfast consider it's a budget hotel.

The lobby art is hip and fun and the staff is friendly and accommodating.

I've been here for 2 or 3 times and I'm so impressed with the decorations in their lobby and even in each rooms.

The ambience of the lobby during evening is superb, the staffs are courteous n friendly, and the check in was very quick.

When I ask this to one of the staff he said that they change all the painting in lobby, reception, resto and staircase in every three months and all are hand painted.

I even enjoy sitting at the lobby because of its art.

The name itself - Artotel has explained the hotel very well,  the lobby design showcases their unique art collections and gallery display.

The noise comes not only from the road traffic

But the weakness is because the hotel nearby intersection between Diponegoro and Dr Soetomo street, i was so noisy because of the traffic and i thought i have wrong position for my room position cz it make me can't sleep all night.

I was stayed on the 3rd floor, the coridor smell bad and noise aswell like some one move the table or smth.

however, the area is quite packed during post-business hours and sometimes, it's quite hard to stop exactly in front of the hotel (it's directly in front of a traffic lamp).

But, somehow thw room is not to soundproof so in the night when i need to rest, i still can hear the sound of door closing or luggage wheel

I choose smoking for the room and the cigarette smell was disturbing in the beginning

There was so much noise from the room next door and the live band outside the hotel.

The pillows were not fluffy enough, the hot water did not work, and the noise from the street were clearly heard even from the fifth floor.

The only downside is that the rooms are not double glazed so all the outside noise from the streets below transmits inside easily.

Wasn't sure where dos the sound comes from .

As I said previously, the sound isolation is very bad.

The TV produces a weird buzz sound every few minutes, and i wish they will put the refrigerator even in the smallest studio size room as it is very important nowadays.

but little bit noisy because of live music downstairs until quite late and in the morning the room smells  food while preparing breakfast, but overall it's good and we love the artistic touch on hotel interior

That said, my experience with the noise was not that bad.

only downside, the staff do not speak english very well and the music in the lobby and on the floors (they start pretty early in the morning) is a bit to loud and annoying

It was also hard to walk around due to the traffic, and there are no allocated passenger walkways.

Going from hotel to anywhere during peak hours was difficult due to the horrendous traffic snarls. 2.

It would be great to not be woken up in the middle of the night due to smoke alarm.

It disturbed my breakfast that I had to look at the buffet every minute to see if there was coming any eatable food out from the kitchen.

The room is really clean with a lot of decoration

Staff and service were great, food was okay, the room was clean

Good hotel, clean room and bathroom.Quick response from staff when I asked for something.Breakfast is actually good except the snack corners.

The room is clean, i like the pillow and bed..

The rooms are clean and have decent amenities.

The staff was helpful and friendly no matter how often i asked for help, the room is always clean, the hot water functioned properly, fast internet wifi connection, it was stable as well, the breakfast was great!

The rooms are clean and international TV channels are available.

(+) central location, clean room, good service, decent breakfast.

Overall its good and breakfast its delicious taste and front office serve goods room clean massage therapist warmly bedroom its good,dinner food its good easier to reach artotel address secutrity warmly

Stay for only one night, room is small and simple

But i have to say the room was small and "cold".

The room was small like most hotel in this category, that's why it wasn't comfortable to move around and you will find difficulty put your luggage inside (only small luggage).

The room is quite small, with small table, and without drawer of cupboard for clothes.

Expensive food, small room, had a room overlooking the street and its glass window was dirty and the parking lot was so small

We were so shocked when we found out that the room was very small.

The room itself is quite small (it's possible to put extra bed), pretty basic and very simple,

Regantris Hotel Surabaya

quietness

small room

hotel decor

lobby decor

coffee shop

Be mind that there is no slipper and toothpaste in the room, no kettle or tea.

HK staffs need to check on the Toiletries (no shampoo/dental kit).

but need some maintenance for the room, like the bathroom and air conditioner.

Don’t expect of getting free coffee or tea in the room haha 😆 The water from the bathroom was leaking, seems that needs to be worked on.

Some point that can be improve, somehow on my room, hairdryer didnt work properly, i think it will be much better when those things checked before every guest checking in.

The was the first time we experience the toilet is in a semi round shape.

but love the ote ote one..
Thing which needs to be improved is House keeper supervisor should maximize the room supervision as we experienced in our room 1160 there was no slipper at all as we saw the others guests wore green POP slipper, there were only one body soap and one shampoo in our room and shower in our room is little bit leak out and there's no HOT or Normal (Usually Red and Blue sign) water signage in the bathroom.

There is no toiletries and no coffee maker.

but little bad, because the bad some little broken the spray was crack and the bathroom so small and the foam or shampoo just gifed 1 little pack, and the door.

No good for health, need extra work by my self to clean up the water leak.

The toilet hat yellow spots all over Urin from guests before.

Shower and AC need to be maintain regurally, cause sometines i got bad room.

need improvement for bathroom cause it makes of plastic so it make terrible noise when we take a bath, the breakfast is complete , there are same menus that is great.

maybe a little additional such as  comb, sandal, toothpaste, and the breakfast prefer light meal than heavy meal like food that contains coconut milk. go!

but not complete enough.. (we not gets the toothbrush & soap.

but i don't like the bath pod and less variety of the food.

Bathroom door was broken and the aircon was leaking.

The design of the toilet room (bathroom) and the door need improvement as it's so noisy.

but i dont like the shower pod, its too noisy.

When you have a shower it's almost impossible to not get the entire pod soaked (including the toilet) and the floor stays wet for a while, so using the toilet afterwards is a bit awkward.

Recommended place to stay with low budget.

Is suitable for Traveller with low budget for long stay in Surabaya.

When you need a room with a low budget..but you still want to get a clean and cozy place to stay..”pop” is the answer😀

It’s in the central of surabaya, close to grand city, tunjungan plaza, delta plaza..if you like to eat..theres a lot of restaurant just around the hotel boncafe, ria, etc..

The phone in the room also not working, they said it was only for 1 day

I had to call staff to open my room, so that I could empty my room luggage before check out 12 am.

The room don't have sound prove, in 1 night, at 21.00 I heard someonesomeon a wall, and at 5 am, fire emergency bell, ring so loud,

but the flush in my toilet couldn't stop flushing so i gotta ring an engineer to fix it, and he did.

We asked for morning call alarm, taxi to airport, shower head licking, water hole stuck, water flood.

but the receptionist said im not check in this place while my mobile if off.

but getting the front desk to confirm you've paid for 3, and having them call housekeeping for you, will get around this.

So we call the operator - transferred to reception, asked for a menu book - they said they will deliver it to our room.

i'm booking by phone and really disappointed when i check in and find that my reservation is canceled automatictly because i check in at 7 pm and without any confirmation.

reception tell me 1 bed is no available, even i already call and they confirmed 1 bed for us.

One moment, when I wanted to ask about something at the lobby, one of the reception was holding his phone, texting, I ask him about something, he still holding the phone and texting for couple of seconds while talking to me.

When  the AC seemed to be not doing its job, I rang the front desk.

I stayed at 12th floor and the mobile connection terrible, i must go down to the lobby if i should pick up the phone.

At the 2nd night the guests still noisy and on 10.07 PM when I was trying hard to sleep, the front office female staff made a wrong call asking me about laundry.

Room very clean, staff very friendly, good view in the night and comfy room.

Affordable price , clean room & bathroom
The entertainment is nice , tv works well offering alot of channels and the privacy is high.

I m enjoying stay at pop gubeng surabaya with the clean room and the hospitality of the service is good.

Friendly staff , clean room and variously breakfast makes me sure to book to my next visit.

Clean rooms, nice employees, good location,

First time I stayed here , all of the things was excellent, the room is clean, the staff so humble, the breakfast also yummy.

Very expetation this hotel best budget in Surabaya, this room clean, staff is very hospitality and the hotel ready for New normal ITS very important because my family feel secure..keep consistent

Both room and toilet were really clean and room comfort no doubt is great.

Room is clean and tidy 
Staff very helpful
Overall experience very welcoming
Recommend to comeback to stay here.

fast wifi, delicious breakfast, clean room and unique bathroom, all in affordable price.

The room very clean and comfort, the bathroom even its small

Cheap price, clean room and good breakfast.

Budget hotel with minimalist concept in the same wall with Harris Hotel, where we can access the swimking pool.The room was clean and tidy, they using Cubicle shower as the bathroom.

The service at this hotel is satisfying, starting from the cleanliness of the rooms, delicious foods and friendly staff.

cheap price, clean rooms, there is a swimming pool, hotel location in the middle of the city.

Their staff so friendly, the room is so clean.

Else you have other business outside, stay in the room for a whole day is a no because the room was small, loud noise.

but the room is quite small and I'm personally just not a fan of the shower/bathroom pod thing they have.

this place is really cheap and I really like it even though the room is small

Rooms are small enough with a shower box.

Stayed here for 3 nights, the room is small

Small window of the hotel was frustrating, really make the small room feel even cramped.

Hotel's room is small, clean and colorfull.

is budget hotel, the room is small and the bathroom also small and cute in the middle of room.

2 days stay in pop , no special impression 
Small room , strange bathroom , usual breakfast 
And there was a man (i think manager) when breakfast is less friendly 
But unique things is all staff dance in the breakfast 
And by the way wifi internet is good , more faster than another budget hotel have i stay

But the room is so small and I always disturb with the sound from outside (out of my room).

Small bathroom, small toilet, small room, ac not on in lift sometime, ac not available at coridor entrance room, little quantity breakfast food, lift not working from motorcycle park area to receptionist

The room is tiny, with even smaller bathroom (more like a stall).

There is a swimming pool that can be used for us, its amazing for budget hotel.

But over all is good, for swimming pool also good, clean, nice area because on outdoor.

You can use the Harris swimming Pool and gym if you stay here.

but comfy,plus we can use pool facility at harris.breakfast service was good esp mas yulius and crew.

The facility we like the most is the swimming pool.

Nice place to stay, good service, friendly staff, free access to Harris hotel swimming pool, good location.For breakfast, also for available menu at the restaurant, the food variety is need to be improved.

Beside that, we can swim at the harris swimming pool and there is mini market inside the hotel, so we don't need to go outside to buy something what we need.

This is hotel has indoor parking area, complete with swimming pool and gym in harris hotel for free.

delicious breakfast .very nice swimming pool Overall excellent hotel.

Sharing facilities at the adjacent hotel like spa, swimming pool and gymnasium is superb.

Hotel's rate so affordable and they have swimming pool that open until 08.00 pm.

You can access a swimming pool and gym area at Harris Hotel on side, free coffee, tea, and snacks at night, free shuttle to several places, free parking (it was indoor, cool), ATM services for only Himbara or Government Owned Bank Corporation and a minimart in the hotel.

You can just go straight to the front desk (receptionist) and ask for the coupon/ticket (or smth idk what it called) for your entrance to the swimming pool.

Hotel Gubeng Surabaya - we chose to stay there due to its proximity to the train station, it's advertised free shuttle service to the train station and because it has a swimming pool.

The location is strategic, it has a great swimming pool access and awesome services.

the only good things is for sure that we can use swimming pool at next door harris hotel, that is my favorit part.

POP! Hotel Gubeng Surabaya

bathroom

phone

swimming pool

room cleanliness

low budget

What a great stay - outstanding hospitality from Suzan and Brenda……..and everybody else…….fantastic hotel, great rooms and a really good breakfast……..also, treat yourself to a nice dinner at Brazilian restaurant……..and relax in the pool area…….

Some of our family members also had a satisfying dinner at Chamas, their ground floor Brazilian restaurant and had lovely late night drinks.

I would came back again for this brazilian bbq

Then, both the Chinese and Brazilian restaurant are extraordinary.

good food..excellent service..perfect spot to stay,sometimes you can get late check out until 3pm..very spacious room, must try brazilian restaurant located in this hotel..

There are many restaurants in the hotel, Chamas Brazilian restaurant is amazing, I went here a few times during my stay and it will never disappoint.

Had lovely dinner at the brazilian restaurant, Chamas.

Brazilian Food at Chamas Restaurant what an Excellent food with professional Chef & people served , nice ambience, must try this Chamas  experience.

Dear Vasa Hotel Surabaya Team
Thank you very much for your great hospitality, Everything was very accomodate since arrival untill departure
Fast service and staff very polite, Room condition very neat & super clean, Food just fantastic taste, No doubt this is one of the best local brand with international standard, Very big thank you front office team in particular Gerald Widjojo & Rendy Kurniawan for your kind arrangement, Made my stay so special and memorable
For sure will going back in the near future

Don't forget to dine in at Chamaz brazilian restaurant 🥩🍗🍖🍞

The Brazilian Restaurant on the ground floor is also a must visit place.

we tried 2 restaurants there first the Brazilian BBQ it was awesome and the Chinese restaurant was also of a very high standard, when I return to Surabaya for more business I would stay again.

Delicious authentic Chinese food and Brazilian bbq, amazing Spanish & Portuguese music live band.

One of the other two restaurants is a Brazilian style steakhouse with the traditional skewers of various roasts and meats cut fresh right into your plate tableside.

Received a warmth welcome from Febby at the front desk.. She helped us with everything, even offered us a room upgrade with a special price and told us about the famous brazilian restaurant they have.

The Brazilian Restaurant is outstanding, including its Bar where Steven prepared great drinks!

Brazilian restaurant is very nice with Steve & Gatot having the tips for the town.

Check-in is a bit complicated because you need to show an e-toll card for parking, an ID card and a 500k deposit..
Vasa Room is great in size and has many sockets.

In a few hours, it was returned to me without any charge anymore.

I was just hoping that I might ask her to put a small cake bought in the hotel and put a birthday card on the room.

This is the only disadvantage in this hotel: one can only reach his floor with his room card by elevator.

Location not near anything nice so you have to take taxi to everything then I tried to order a beer poolside and I didn’t have cash or credit card handy and they told me I had to go to add more deposits at front desk to order more to room.

this morning we realised they charged us Rp35.000,- for a bottle of water.

receptionist put wrong amount in credit card machine then i had to come back to reception desk, the potter staf thought I left many luggages in lobby

and having breakfast at your dining area will be charged an additional fee for your child.

10.there was no info about any promo, then luckily i gave the BCA debit card , and she mentioned that the have several promotion just after they process my payment.

The lifts could be overly occupied by guest at times and staff might have prioritised the guests using them.

but very poor for lift because no staff to take care for queuing system, scramble to get into the lift.

Elevator management sucks, we have to wait 30min to go breakfast and back too, if you know you have wedding guest and fully loaded, you should activate all the elevator, how you care abt covid if every floor we go is full.

The worst lift management, takes half an hour to come down to eat, and half an hour to return to the room.

The worst Lift Management, spending more than 30 minutes literally just to wait for our turn to get into the lift and then spending more than 20 minutes inside the lift just to get into Lobby level.

We had to pass some elevators because they were cramped.

This hotel have only 4 lifts for 32 floor, we must wait for a long time, and during this pandemic, better we must social distancing, so we can't enter a lift full of people. 2.

From the ridiculous wait for the elevators to super slow service just to get a coffee or beer to no toilet paper in the bathroom even after you call to request it, I wil never stay here again.

There were 2 occasions (wedding and bday party) happening during our stay so its a bit crowded at the lobby and elevator.

The elevators were crowded, and we have to stop every 2 floor, from our room to the swimming pool floor, as other guests also wanted to swim at around the same time.

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