Everyone was friendly and helpful and we will not hesitate to stay here on our next visit.

The hotel staff are really dedicated and friendly.

Nice facility, clean, friendly staff, and nice breakfast.

Staff was extremely friendly and helpful.

Very knowledgeable, outgoing, friendly, helpful, and courteous.

and the shuttle staff deserve a special mention for their friendly and timely service.

Everyone was extremely friendly and helpful!

The staff is always very friendly and helpful.

The staff was always friendly and helpful.

The staff is friendly and the rooms are quite comfortable.

4 Night Business stay- based it on location- great friendly front desk staff- quick and easy check in!

They are in the process of changing the rooms to even a more friendly room

The staff was super accommodating, friendly and kind.

The front desk staff greeted us with a smile and was very friendly.

but the staff at this one, especially Vanessa and Sulma, are friendly and very welcoming.

The location offered restaurants and quick access to Reston Town Center.

Location was convient and the room was typical of this quality hotel.

Its also in a very good location close to Dulles airport away from traffic.

Other than that the location is good since restaurant and Tyson mall is less then 30-min local commute.

Fifteen years on the road and this is a TOP 5 Hampton Inn location.

The hotel is located close to many restaurants that are available through a third party delivery app.

I understand this location is being renovated.

It's quiet and clean and the fact that it is located next to a major bike trail means I have the opportunity to clear my head by taking long quiet walks.

I had a great experience at this location and

This Hampton was conveniently located near the office I go to when in Reston.

We were the first to stay in a remodeled room and very much liked the layout  Obviously, everything was well-thought-out except for two drawers that couldn't be opened due to the location of the heating/cooling unit.

The Hotel was in a great location close to what I needed.

This location is our new favorite place to stay when in town.

Nicely located property--near Reston Town Center and the Metro Station.

Great location, very close to Reston Town Center.

Good location near The Reston Town Center.

The hot selection was not very tasteful, and having to eat out of cardboard plates with plastic cutlery is a bummer.

They are "renovating" the lobby area so just bare walls with old wallpaper glue and plastic sheeting.

Breakfast very limited and plastic cutlery and plates off-putting.

The nice thing is that the coffee maker had a disposable filter basket that was sealed in a plastic bag.

The prices are amazing for the value including a delicious hot breakfast and lounge relaxation as well as a pool, gym, and business center, etc.

We used the pool, gym, and laundry room and found them all to be excellent.

We were directly across from the pool and gym which was definitely used.

The area was clean, well stocked with towels & a saline (no chlorine smell) pool.

My overall visit with staff/food were excellent my problem was with my shower was cold/ no hot water our bathtub would clog and the ADVERTISED HEATED POOL wasn’t heated and the ADVERTISED WHIRLPOOL didn’t even EXIST

The indoor pool and jacuzzi were a lot of fun for me and my family.

Kids enjoyed the pool and breakfast  we especially enjoyed the 24/7 coffee, tea and hot chocolate.

The pool and complimentary breakfast made the stay enjoyable, reasonable, and convenient.

Nice pool, workout room and they sell snacks in the lobby if you don't want to go out to eat.

A nice size swimming pool and exercise room is available.

The pool and whirlpool were better than many similar hotels.

Sometimes they have indoor pools and spas, so an additional benefit!

We chose this hotel because it had an indoor pool for the kids and complimentary breakfast and we enjoyed both.

Breakfast was warm and tasty, with many options for those on particular diets.

We were welcomed with smiling faces, a clean room, tasty food and service beyond belief.

Close to restaurants and fast food place.

There was a variety of food at the breakfast and always coffee in the lobby.

Location is great and less than a mile from Reston Town Center with plenty of opportunities to shop and dine.

Breakfast staff great, food was ok.  Coffee good.

I’ve never had a hotel drive me to the store to get alcohol before.

I ordered Uber Eats two night and it was super fast as well.

Breakfast food had a wide variety of healthy food.

The ever available shuttle service to and from the airport , down to Reston Town Center for meals in the evenings and the Wiehle Reston Metro station for the direct and cheap link to DC were invaluable and enabled us to get out and about using public transport.

The rooms were clean and the location close to several restaurants.

Food choices are more than adequate with a nice variety.

The consistency of food temperature was off.

I did eat breakfast every morning which was offered from 6am-10am.

The location is great as it's across the street from restaurants.

I have rarely experienced a more attentive and helpful staff than the one at this Hamton Inn.

Oh did I mention the great staff that they have? 😉

The general ambience was pleasing, the facility was clean and the staff helpful.

Hotel Staff are very professional & went above my expectations.

We had a king suite, standard king, and two queens that were each standout clean, comfortable, and stylish.

Vanessa was extremely helpful, answered all questions and assisted with adding an extra day to my stay.

We were so impressed with the cleanliness and size of the room, the courtesy of the staff, and the variety of amenities.

The staff will make you feel very welcomed

Once he acknowledged me, mind you no apologies for my wait, he seemed bothered and annoyed of me checking in.

but a large family was in there already and with covid we opted to wait but after 2.5 hours they were all still in there so we didn't get to use the pool sadly.

We were exhausted and dirty with no luggage, and the friendly shuttle driver offered to wait while we ran into Target to pick up some clean underwear!

They offer a shuttle van to and from town center and Dulles and I never had to wait very long for pick up and the drivers were always ready at the times I had scheduled,.

Also, when I did not see anyone at the front desk, I did not wait around for someone to show up since it was not really an urgent or critical problem.

We needed to get out in a hurry before the snow came down and they had a complimentary breakfast waiting for dine-in or to-go bags.

No tub to climb into, no curtain to fiddle with - walk-in, with a glass sliding door.

Complaints --granted I didn't bring this up with anyone -- room 204 is not a good choice there is a street light that is even with the height of the window and even with the black out curtains it peaks through the crack.

but who spends time looking out the window anyway?

My only complaint is that there is an exterior light right outside the window.

Everything is chipped, rigged, out-dated worn, unappealing and, in some cases such as the shower curtain and one of the folded towels under vanity, not very clean.

Hampton Inn & Suites Herndon-Reston

plastic

wait

window

location

restaurant

pool

Next time you are in the DC area stay at the Hampton Cascades.

We would definitely recommend staying here when you are in the DC area.

They also have a great patio area where you can grill.

If in the area again I definitely will book here again.

We will definitely return to this property when visiting the area in the future

There are numerous options to choose from in the NOVA area and, while unremarkable, this hotel is worth consideration depending on locational and price preference.

Especially liked the bathroom area which was well stocked with hand and bath towels.

The property and staff continue to impress each and every time i'm in the area.

The breakfast staff is always friendly and efficient and they run a very clean dining area.

We'll definitely keep this place in mind when travelling in the area.

Excellent front desk staff combined with a great breakfast and renovated modern rooms make this my go-to when I'm in the area on business.

Staff set up tables outside on common area for a meet and greet and were very friendly to do so.

He knows several good restaurants in the area.

The doors closed and we weren’t able to re-Enter the pool area.

We stayed here 3 nights on a  school trip and I would come back if I visit the area on my own.

Easy and safe walking distance to groccery store and commons area with several food options.

Clean, hot breakfast, has options for non-pork eaters and location was very convenient.

The location was convenient to everything

There is also a grocery store a very short walk from the hotel which was convenient.

); the room was clean, the bathroom amenities were what any traveler needs, the TV was big, the closet was sized just right, the furnishings are up-to-date, the lobby convenience shop was always accessible and stocked - the trip could not have gone better thanks to Hampton!

A good, clean motel convenient to my daughter's home ( and also to Dulles Airport).

Convenient hotel to Dulles Airport was efficient and comfortable.

They had shuttle service to Dulles (IAD) and that was very convenient.

Its location is convenient to family and major roadways.

The hotel was conveniently located in a little shopping area with small shops, grocery store and restaurants in walking distance.

The hotel is located close too many restaurants making it convenient to grab something to eat.

The Hampton Inn at Dulles/Cascades has been a very convenient, clean, friendly, easy hotel to work with for the past 5 years.

Area is convenient for exploring Middleburg, Leesburg, Great Falls National Park.

We always stay at Hilton, whenever one is conveniently located and available.

The staff was incredible, the complimentary breakfast was awesome, and the shuttle service to Dulles was so, so convenient!

Using bikes to get around the area is convenient and fun.

Clean, convenient location and staff was helpful.

The hotel is convenient to Dulles airport.

The hotel is convenient to a small mall and a good location in Sterling and the breakfast offers a good variety of healthy choices.

Door sealed with sticker indicating no entry post cleaning.

May want to put do not disturb sign on door because housekeeping came around at 8 am.

The door to the stairwell was  across the hall, so I assume it was coming from there. Gross.

Upon returning to our room around 07:30AM, we heard a dog barking in a room a few doors away and it continued to bark until we checked out around 10:30AM.

I think they give you a different address to get you to their door.

Only thing bad to say was the fact they allow smoking at the front door - bad news for those with allergy trying to unload the car.

Very noisy hotel with teenagers constantly running through the hotel and slamming doors continuously until late in the evening.

I did not get a daily room cleaning; the "do not disturb" card was not on door.

Keep doors closed if you don't have everything tidy.

No early morning pecks at the door, ever!

The door was hanging wide open and the beds had no sheets we had to go back down and get a new room.

My only issue was with an easily backed-up/partially clogged bathroom sink, which one visit by maintenance workers did nothing to fix.

Water in the tub was not draining until we called someone to fix it.

When we reported this to the front desk, maintenance arrived in minutes, problem fixed right away.

The toilet was blocked and it was a story to fix it.

So when I get to my room, the plunger was there waiting in front and I realized that I have to fix my own toilet?

but the staff fixed the problem immediately.

Maintenance did quickly fix this issue on our second day though.

When I called the desk when I couldn't find the game I was told that the HD channels were out and Comcast was trying to fix it, they didn't.

The rooms are very quiet, staff is helpful and friendly, which feels rare these days.

I enjoyed the hot breakfast and the place is very clean and the staff is friendly 
The location is near Dulles airport and they have a shuttle to the airport
A great place for AAA or Hilton members
To stay

The staff at the front desk were friendly and helpful.

Very friendly staff and clean quiet rooms.

Excellent hotel, very clean, front desk staff is friendly and  helpful.

Our visit was very pleasant, room was super clean personnel were friendly and professional.

Excellent service by friendly, professional staff.

The hotel staff are resourceful, genuinely warm and friendly while maintaining a top-level of professionalism.

Friendly staff and helpful with what I needed for my morning protein shake !

Check in/check out went smooth and staff was friendly & helpful.

but not as friendly as we've come to expect from other stays at Hampton Inns.

but the room and hotel cleanliness and friendly staff more than made up for it.

Room was clean, staff was friendly, and breakfast made it a great value.

Most of my interactions with staff were very nice and friendly,

Staff was super friendly, they suggested a local restaurant that was incredible.

Their driver, Bob, was willing to take me anywhere I needed to go.

The front desk and driving staff was outstanding.

I stay here for business, short drive to IAD airport.

The hotel is located about a 20 minute drive from the airport, IAD, and has a half hourly shuttle service to the airport.

The best value around and easy drive to see the sites in DC Thank you!

The property offers easy access to Route 7, and is a quick drive from Dulles Airport.

The driver was very friendly and helpful.

The location is easy driving the the sites in D. C. And many on the Civil War Battlefields.

The drivers, hieu & Abdul Rida were amazingly kind & helpful.

15 minute drive to the Udvar Hazy Museum and 35 or so to the National Mall and the Monuments.

you can drive to DC and park for 15 bucks so, we did just that afterwards.

The location has eating options within walking distance, and pretty much anything you could need within a short drive.

We did not eat any other meals at the hotel as there are several excellent up-scale restaurants in easy driving distance.

Without it being reported to me even when I urged the GM to personally look for it and go to the maintenance department.

The tv was not working there was no sound, I reported it and the maintenance guy came up, he messed with the tv for a good while

The hotel itself can use some maintenance as it seems something is usually broken in the rooms most times I stay here.

I was not offered another room nor I requested for one so they told me they will send maintenance to fix it.

Problem of smoke smell on last night was dealt with immediately by moving us to a new room and getting maintenance to investigate.

Major Plumbing issues Toilet, Tub and Sinks all backed up and we were told that maintenance as gone and no one could plunge toilet so we had to go down to the lobby ask for a plunger and do it ourselves including sanitizing the tub with bleach that had black mold growing in it.

He also asked if I am tight on money or need to pay some bills or something, I asked if he thinks I am poor.

The showerhead was also really poor and the wifi weak (my Iphone XS was time and time again disconnected).

but there was one service desk rep whose attitude was beyond poor and less than welcoming/friendly.

The Internet is slow and poor connection quality.

Way to small a room, very limited equipment, and poor set  up.

Big size room, very courteous stuff, large parking, close to the stores, what else do you need?

Great service from both concierge and manager.

Check in was handled by the staff very quickly and they had great attitudes.

We loved everything - welcoming & considerate staff, beautiful lobby, clean & comfortable room, large bathroom, delicious breakfast offerings, airport shuttle service - EVERYTHING was far & above expectation for a hotel in this class.

Very Very clean, very professional and very considerate of their guest.

The staff were pleasant and totally helpful - and the complimentary breakfasts and on-site laundry room rocked!

It has been consistently clean with courteous employees .

The front desk agents such as Austin and Sylvian are wonderful and the rooms are great.

The front desk staff was very helpful and accommodating.

but when asked staff refilled pretty quickly.

The Staff was Professional and very Polite.

The rooms were modern and exceptionally clean.

I was frustrated and didn’t get front desk help, I left back home instead

The kitchen staff were nice enough to provide us with a danish and banana since we were leaving at 5am.

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