The equipment in the bathroom should be changed as it is really low quality.

The bathroom was also very small and the suite was rather disappointing - it would have been OK if we booked a discount junior suite,

The bath was also quite high up so might be a challenge for some!

Arrived to room- found big hair ball from probably previous guest on shower mat.

but the shower place was tight and water did not drain so well.

The toilette was smelling through the whole spa area.

but receptionist said "don't wear bathrobe for dinner".

You get the feeling from the past while missing nothing of today's amenities.

There were something wrong with the toilet, so there was a foul smell,

If you happen to buy STANDARD room, you will get very old furniture (at least 20 years old if not more) and bathroom, which definitely isn't 4* level.

Chairs in the spa was dirty, leaky and dirtied from pigeons.

Izba aj kúpeľňa bola čistá, ale vankúš bol otrasný a WC skoro odpadlo zo steny keď som si sadla (a to vážim len 50 kíl).

Second very negative experience was the cleanness: hairs on the bed linen, stones on the floor in the toilet, housekeepers did'n use a vacuum cleaner for the carpet.

We went to our rooms for a shower before dinner and I was surprised that a hotel which can only be described as "luxurious" doesn't bother to provide a shower curtain, meaning that of course water goes everywhere in the bathroom when using the shower.

The shower is really really small & was not very clean.

Receptionist managed to smile despite the large number of guests and (I mean this literally) invasion of noisy, ruthful Czech pensioners who were requiring immediate assistance with repairing of their rooms’ amenities.

The whole our stay flowed toilet and nor its purity was not in standard.

been here for honeymoon and was constant problems with door entry, shower and light.

We had hair in our bathroom and toilet area.

Service good and excellent breakfast where you could have freshly cooked fried eggs and omelette and expansive buffet selection.

We had a choice of 2 breakfast meals and about 5 dinner meals including a vegetarian option!

Breakfast was perfect and had great variety 
The room was large with wonderful views over the mountains as you will see from the photo.

Wellness spa is spacious with cozy outdoor pool, breakfast selection will satisfy even the most challenging gourmet.

I highly recommend having both breakfast and dinner here.

Breakfast and dinner for me and my partner was very good.

Breakfast had a huge variety from which to choose from.

When you are aching from all that walking, head back to the hotel and unwind in the heated infinity pool whilst watching the sun go down, before heading to the restaurant for a delicious meal.

but especially the barmen who mixed outstandingly delicious cocktails were gorgeous and satisfied all my needs.

The food is quite nice, especially breakfast.

The evening buffet selelection was also good.

Both breakfast and dinner had vast selection to choose from so everyone found what they like and during the dinner there was some live cooking as well.

They have delicious breakfast with wide selections to choose from.

During breakfast man people had to wait outside the restaurant for free seats.

Amazing location, beautiful hotel, fantastic breakfast with the biggest selection so far,

The food was very good, dinner and breakfast.

Breakfast had a large selection of fresh fruit, vegetables, bread, cheese, cakes.

However, rooms and breakfast were for 3 star hotels.

Not sure if they wash the floor after each guest.

What was a bit annoying is that there was no limit to how many guest can enter the wellness so it was very crowded with no place to sit down or lay down.

My suggestion to make training for the staff more and let them to know how to attend the guest from out of the country.

I was guest for 1 night only in the Hotel early January .

however still a room for improvement for the waiters in the bar, they looked annoyed by the guests and not happy to serve them.

Some of guests complained about the wi-fi connection in the room.

Only after 10 minutes of discussion (with other guests waiting in line and listening) and saying that we are celebrating anniversary we were provided another room.

Its spa and wellness centrum - it is really amazing, providing top class services, pools, saunas (although the staff should be more attentive to guests who do not respect clothing-free zone, so saunas might be unusable if they seat inside in pretty wet swimsuit), rest-rooms.

Hotel also allows external guest to go in (very expensive for them again - around 50E entrance). But in the whole wellness with saunas, steambaths, pools, whirpools for around 50 people, there is just 1, say JUST ONE (!!!)

We got a discount voucher and were bit afraid if the level of the service won't be lower compared to 'standard' guests.

The Christmas program was for guests over 6Oties.

The Spa is one of the gratest, we especially loved the outdoor pool.

It is spacious and has everything you need including a heated outdoor pool.

Great swimming pool indoor and warm pool outdoor with view on mountains.

The outdoor pool, while all snow around is really excitement.

Hotel with perfect location, very nice wellness and relaxing outdoor pool with beautiful panorama view.

The wellness spa was wonderful with indoor and outdoor pools, sauna, and steam room.

The spa was wonderful, especially the outdoor pool and jacuzzi

They have wide range of spa facilities - heated outdoor pool, 1 indoor and 1 outdoor jacuzzi, pool, adult saunas and steam bath.

Very nice location on the top of village, wellnes with outdoor pool open whole year, clever staff, very taste cuisine and so one.

The outdoor pool is great, the whole spa as well.

Spa is nice, especially the hot outdoor pool, which was mostly crowded.

The SPA center is definitely a great attraction, especially the outdoor pool that can be used even in the rain (and your are not freezing :) ).

but it's the outdoor pool and jacuzzi which are wonderful the pool has stunning views and kept at 36 degrees all year round.

The spa and stunning outdoor pool
No doubt we will return to this hotel.

however, is fantastic with a number of saunas and a small outdoor pool with views of the valley (very romantic on a starry night!

Especially outdoor pool and ,,bubbling” attractions offers spectacular views and one can spend literally hours there.

apoštolov Petra a Pavla, Tatry Games, Neobaluy, Laser Aréna TATRY, Arena Poprad, Motokáry Tatry, Tortuga Bar, Rysya Mountain, Dyskoteka Morskie Oko, Jazierka lasky, Fun Park, Strbske Pleso Lake, Člnkovanie na Štrbskom Plese, ZION SPA LUXURY Grand Hotel Kempinski High Tatras, Kostol sv.

Conclusion: nice location, great spa and massages, food was very good

One  of the best hotels in High Tatras, very good spa, very good food and friendly staff and the hotel is near the forest.

Very good spa complex with indoor and outdoor swimming pool though outside one very small

Great spot to enjoy sauna and  jacuzzi after a day of hiking or skiing.

If saunas and spas are important to you then this hotel is for you.

The hotel had also wellness with steam/finish/bio/infra sauna as well as swimming pool.

The staff were kind, rooms clean, nice spa.

The hotel has saunas set at different temperatures a great way to relax after a day out in the mountains.

Massage is real highlight of this hotel - try classic massage with Tatra wood - it really is great treat after hike or just to relax.

The spa is excellent with a great pool for proper swimming and friendly staff.

it is a real 4 star hotel with a very comfortable SPA service.

From parking, bar, nice rooms, historical design, brunch, spa.

They were pampered in spa (saunas are great and outdoor heated pool was perfect even for non-swimming mother in law (do not take this as a joke, pls :-).

One of the nicest hotels in the mountains.

Room was very nice with  beautiful view .

This is a perfect hotel to use as a base for exploring the mountains.

Sweet art deco spa hotel with great views and wonderful facilities.

If you think the drive up to the hotel through the mountains is impressive, wait till you see the views from the balconies!

It is a short drive to several attractions in the area if the weather is not good for mountain activities.

It is located just off the city center, surrounded by trees and mountain views.

The outdoor one is with warm water so we could enjoy the views to the valley whilst being in.

The hotel has beautiful views of the mountains, on a clear day the views are spectacular.

The large park area below the hotel is truly stunning at this time of year.

The location is really amazing,view to the mountains too,hotel management do their job very professionally!

Being there was enjoyable and never forgeting view from swimming pool on fascinating mountains.

One of the best service we experienced in slovakia , even if we only went for a couple of drinks , staff are attentive and smile jakob thank you, the decor is absolutely beautifull and has view over the lower tatrys and the plain below

Beautiful hotel right on the side of a mountain.

Amazing location with breathtaking views of the High Tatras.

Grandhotel Praha

guest

bathroom

view

outdoor pool

I thought this was a particularly wrong way to raise any “irreparable damage” that had to be added to the bill.

When I checked out I agreed the bill which showed the charges in Euros.

The food - We only ate at the breakfast buffet which was included

Spacious, clean and nice decorated rooms, amazing breakfast, staff was really professional.

We stayed for two nights, so we could enjoy the amazing breakfast, with everything you can think of.

The breakfast buffet was absolutely delicious (the crepes, wow), the hotel staff was very attentive, and the spa (sauna, hot tub, cold plunge, pool, tepidarium) was great.

+ Large comfortable room
+ Excellent bathroom
+ Excellent breakfast
+ Good location
+ Free parking
- Sometimes no free parking spot is available.

Great breakfast, games room and club room.

The food is good and plentiful, the service enhances the overall impression of quality.

The buffet breakfast each day was filled with quality food and serviced by such accommodating and friendly staff.

Breakfast offer was plentiful and glorious.

The breakfast buffet is one of the best one I have ever experienced, everything is local, fresh and organic and the variety is incredible.

Everything was excellent, services, room, breakfast.

The rooms are clean and spacious, the breakfast are awesome and staff is super nice.

Extremely nicely surprised by service during breakfast.

We liked the breakfast, the restaurant, the wellness centre.

Great breakfast, great also the restaurant for lunch/ dinner time.

Really the best breakfast I've ever had in tatras.

We loved staying in this hotel for the impeccable service and attention, amazing spa, breakfast and amenities, and great location.

Top of the class hotel with outstanding cuisine, delicious coffees and pastries.

Heleny, Strbske Pleso Lake, Člnkovanie na Štrbskom Plese, ZION SPA LUXURY Grand Hotel Kempinski High Tatras, Tatry Balonom, Evanjelický kostol v Strážach pod Tatrami, Destroy Room TATRY, Tatry Ski Instructors, TatraTrek - Tatra Mountain Guide, Solisko Zipline, Wielka Siklawa, Kozi Wierch, 2291 M N.P.M, Kaplnka Božieho milosrdenstva, Czerwony Staw Pańszczycki, Czarny Staw Gąsienicowy, Koscielec, Hradisko, Centrum Hawran, Przelecz Miedzy Kopami, Fabryka Endorfiny - Spływy pontonowe i kajakowe Popradem, Sleigh Ride in the Tatra National Park, Grzes, Koziniec Ski School, Klasztor Albertynow Na Kalatowkach, La Perla Spa Clinic, Kaniowka Ski Area, Nova Kultura, Pomnik Chałubińskiego i Sabały, Zjazd pontonem ze skoczni narciarskiej, Willa Jadwiniowka, Willa Elzbiecina Sp.

If you want to stay at Tetramnska Lomnica's high-end Hyatt, this is it.

You will feel very luxurious and I can guarantee that you will smile all the time.

but especially restaurant Sissi is decorated with such a great sense for luxury and elegance. 2.

The history can be felt in every place, luxurious refurbishment with great taste and wonderful service makes you feel like royalty.

Eventhough the interior is nice and luxury , I personally believe that it was overall too costly for the service & quality i received.

This is a charming and luxurious hotel that was recently renovated.

It is a really luxury hotel in Tatranska Lomnica.

What I liked about the hotel the most is that it didn't feel crowded and it felt luxurious.

Attentive, helpful staff as you can expect in this type (luxury) of hotel.

I had an opportunity to visit this amazing luxury hotel with Česká Miss 2017.

Management seems to be fading, poor services,

We were left waiting for more than an hour and a half, came out with a paper stating that 6 pillows, 2 duvets, cleaning of two carpets (that were stained on our arrival) will be paid, blank paper, no explanatory note, report proof - and “Manager” asked me to agree and pay…
And this moment I was already flying off the handle with outrage and demanded that we inspect the room now.

although the fee is small, it was an irritating to have to pay it.

This is the first time that I have been caught out by this exchange rate scam and I will be more careful in future.

Maybe they should make some family packages with better prices.

and in our departure-(there was the same person in a front desk) we had a little small dog,we paid for him 30euros- its not a problem.

:)
My only critique was the very high pricing of some items.

Spa - enjoyed the tepidarium and the pool.

We also visited wellness, which is nice, with private Jacuzzi, small swimming pool, outside Jacuzzi,  some saunas and also massages.

- Upon checkout, I was levied an extra 10 euro "spa fee", which the clerk said everyone has to pay.

Nice rooms, spa, dining areas and art throughout The hotel.

Spa is wonderfull, massages service also.

Very goood trained staff in restaurants and SPA.

Hotel has great spa with pool, saunas, whirlpool (one open air).

We can't wait to go back and enjoy a long spa stay at this hotel in the near future!

We got the opportunity to try spa in reconstructed Hotel Lomnica, the oldest hotel in High Tatras.

I also visited wellness and spa in this hotel, and I can honestly say, that it is the best spa I have ever seen.

Luxory interior, wonderful indoor spa and outdoor jacuzzi.

Very nice, kind employers, beautiful furniture, place, comfortable beds, awesome spa!

When we came there was staff meeting and we were asked to wait for meeting end to be seated , it was very disrespectful.

), on my insistence the Reception manager came.

This hotel was amazing with very friendly staff.

The food was very good, served by trained staff, in white glowes.

The receptionist didn’t smile once, and Peter in the bar/restaurant reminded us of Slovakia’s fascist past.

But the best thing was the staff, Most polite i ever met.

Merging classic and modern, the hotel is focused on unconditional excellency in service, putting it on level with best world hotels.

Finally, the team at Hotel Lomnica are just a delight.

Also, during my second stay the staff changed.

The staff were very helpful and the spa very clean - and extremely good value.

Our concierge Martin was very welcoming too.

all the staff seem to be local and well trained courteous and helpful, Little wonder that many staff in UK hotels are of Slovak origin.

From Lukas at the concierge desk to Livia at the front desk.

however insisted that waving pics of blood stains in the middle of a restaurant is really fine…?!

Hotel Lomnica

price

management

bill

stain

luxury

staff

The stay came with breakfast every morning and the breakfast spread was really outstanding.

very nice and cozy hotel in the middle of the ski center, friendly stuff, great breakfast, free wellness, free parking on the spot, free wifi in all premises.

They brought everything and we had lovely breakfast at the balcony.

Rich good breakfast (vegetables, fruits, cheese, sausages, cereals, cakes, eggs . ).

Breakfast very good, just serving time was late ( from 8)

Go for the buffet if goulash is on the menu, amazing.

(very nice staff, delicious food, clean rooms, well equipped apartmant, free parking, free wifi, excellent location, nice view) definitely planning to come back again soon :)

Tasty and rich buffet breakfasts, good extra paid offer in a restaurant inclufding special lunch menu.

Breakfast was quite nice, we squeezed in a buffet dinner one night and got it at a discount price as we were quite late.

This was our first experience in Slovakia; we came from Cracow, where a comparably-priced hotel had a breakfast buffet which we thought much superior (much nicer fresh fruit, salads, etc).

Everything was perfect, friendly staff, very clean, good food, rich breakfast menu, view from the balcony on Lomnicky stit, free parking, good working wi-fi.

Breakfast was great with a selection of different pastries, scrambled/boiled egg, coffee/tea, juices, cereal/oats, jams, veggies and 1-2 types of cheese.

but not least, I must mention very delicious tasty food and pretty children playground!❣️ 👍🏻

9 days I had breakfast at the hotel, had lunch and dinner with his son and one word EXCELNET.

The breakfast was very nice and the dinner was excellent.

The buffet dinner had been the weakest link and the variety  ans temperature of the food depended at the time of arrivel
The hotel also has a nice spa with an outdoor jacuzzi and two saunas

The restaurant was pretty good with a substantial breakfast, we even got the chef to make a packed lunch for us free of charge.

To my surprise hotel's staff sent it back to me to Warsaw with no extra charge.

but according the waitress “we will MAYBE have tomorrow”
- waiting for the menu card 15 minutes, while the 3 waiters were chatting 
- no fresh mint tea, no fresh ginger tea 
- they do not open a bottle of vine for only one glass of vine from the type of bottle they served one glass yesterday 
- beetroot salad with 3 peaces of beet 
- the waiters never remember who orderes what, 90% they (want to) put the food/drink in front of another person at the table
- breakfast shall be served from 7, but half of the “main food types” was missing till 7:30 (eggs, pancake, etc.)

Only downside that the spa can only used for two hours and it's extra charge.

Photos show all sorts of delightful hot, steamy, bubbly spa facilities.

Seldom you can feel such friendly welcome. Facility: anything you need is available at hotel, even a complimentary visit to external Jacuzzi (provided it's not that busy!)

All facilities (kitchen, washing machine).

Modern, spacious, well equipped and cozy apartment assure the quality of your rest.

Perfectly located hotel with easy access to all facilities around, as cable cabins to Skalnate lake or to the train or buss stations.

They advertise as if they have a swimming pool and a tennis court.

The apartment was very clean, spacious and well equipped.

The house is brand new, very well equipped and furnished with taste!!

• Professional and also humanly nice attitude of the hotel staff
• apartment met all the requirements for a 4 family member (big, very well equipped, clean)
• location about 300 meters from the slopes.

We also loved the spa - such a fabulous facility!

but more well equipped than other hotels I have stayed at, gym was a little bit warm but I guessed it provided better conditions to work out a sweat.

What I enjoyed most: 
- top speed wifi :)
- perfect view on High Tatras (from C buliding),
- really quiet and spacious rooms
- loved the design and room equipment
- ski boots drier and cleaner
- sauna complex not only with saunas,

Aug, 11, 2021

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