breakfast is excellent as always, plenty of choices.

Best location near to mall and many varieties food for breakfast, very helpful staffs, comfy bed and clean room, strict to the health protocol and worth it for money.

I had the most pleasant stay here
Everything was great (clean and large room, delicious food) 👍
The best hotel in solo 👍
I will come back there again and I would highly recommend this hotel to everyone

Breakfast was good, good assortment, good taste, and safe, as food can only be accessed by the staff.

The food at breakfast is good enough and the service is good, too.

Having breakfast in the Lounge in the morning is a really nice experience as it is quite and very comfortable.

Lovely airy reception area, very clean and comfortable rooms, excellent rooftop bar with live music and a varied breakfast buffet.

Amazing and thank you so much for experience very helpfull,we enjoyed stay at Alila solo,we will come back one day To stay again with Alila solo,and also the food is delicious,i will recommend for other friend to come Alila solo when they come to solo,thank you Alila😍

Good Location
Good Service
You can enjoy breakfast in Sky Lounge to the city view of Solo at 30th floor.

breakfast food so-so, doesnt have taste at all.

Executive Lounge; it’s enjoyable to have my afternoon coffee time, cocktail time & breakfast with view here! 3.

One thing stand out the most is the vast selection of breakfast to choose from.

Dimsum was okay, egg-white omelette was good, pastries were okay, regular hot tea for the guests.

Breakfast is also good, definitely will stay here again if I visit Solo next time and must be check in not to late to get the experience on the pool

Very big swimming pool, spacious room, fast check in n out, helpfull n responsive staff, many variety of breakfast, strategic location, kids playground not available, a lot of parking space, big TV

there is gym, swimming pool, ballroom, spacious breakfast place.

we can enjoy various meals they serve during breakfast, variety of local appetizers and desert may be improved.

One of the best hotel in Solo, great facilities, clean and breakfast has many varieties and changes menu everyday.

The Executive lounge on the top floor is an oasis of tranquility with great panoramic views of the city.

Staying in the deluxe room and above also entitles you to access the executive lounge located in the 30th floor which was very nice.

The service from the receptionist and the staffs at the executive lounge (Ms Janti and Ms Febi) are very helpful.

In executive lounge, Mr. Teguh and Mr. Wawan served me with a friendly way.

We stayed at #2207, #1801, #1811 and especially for #2507 got the access to the Executive Lounge.

We had access to the executive lounge where we could have quiet breakfast and free afternoon tea.

We had access to Executive lounge at 30th floor.

Comfortable and completly Fitnes center , poolside  area with resort style, executive lounge, bar.

And the executive lounge at floor 30, the finger food and the view is excellent.

I would like to highlight Mas Wawan in the executive lounge who was very toughtful to us during the evening tea and breakfast.

The executive lounge at the 30th floor was amazing, they have free afternoon tea with some pastry, sushi and fruit selection from 10 pm to 5pm and then free wine and beer from 6 to 7pm.

Also lovely executive lounge on the 30th floor.

We were stay at Alila Executive Room and entitled for the breakfast, afternoon tea and cocktails at their Executive lounge, the food are second to none and so the service.

I stayed in an executive room with access to the executive lounge.

Free flow of wine for an hour at Executive lounge.

but why they have additional request on traveloka?

No pool attendant, only 2 ladies asked the room number and handed out swimming towels, no drinking water for the guests.

Good breakfast 

Improvement:
- The waiter need to speed up bring requested water and coffee
- Make sure shower in bathroom working properly

Their restaurant has very limited choice and also the taste is so so, even they will charge you if you request for iced coffee or iced latte, what kind of 5 stars hotel is it?

We had to phone the desk 3 times to remind them to send our request.

This time, we were not that satisfied, requested for a non smoking bathroom

Only when i asked 2nd staff then she came back with the cutlery.

Check-in and check-out was hassle free, I never had to wait too long for any kind of service I requested, be it concierge, breakfast, laundry, front office.

Request for early check in one room , due to they'll coming by train from jkt to solo, just now I asked for the room, FO said there'll be 25% charge for early check in at 9am.

We asked for the highest floor possible and we are given the 28th floor which feels like on the cloud especially when there is no other high rise around.

So I asked her to call us the next day about its availability.

We booked 2 rooms for 2 nights, and asked for early check in because we have toddler in tow.

He knows that we were sick and suddenly he came to our table and bring 2 glass of hot water with lime and honey without we asked.

We get room problem such as the lights ( wardrobe light was off so hard for us to find our things ) technician came many times to fix it & problem with the bed type we requested.

I'm really dissapointed actually, this is a 5 star hotel and when the staff did a mistake, they asked the customer to bear it.

When we asked for the food to be cancelled, it came.

I came down like around 15:40 and asked again, holy, the staff told me I still need to wait for another 20 mins for my 4th room !

I requested pick up at the airport and my flight arrived 25 minutes early and the concierge managed to be there way before my earlier than scheduled arrival.

A-la carte food presentation is nice, meals are delectable, The Sky bar is another location to be, band plays well and you have a great view of the city as I do think it is the tallest building in the region.

Delicious and interesting food + jamu options!

The spa was well equipped, I especially loved the hot spicy ginger tea and the wooden floor shower.

If you considering a hotel in solo definitely put Alika solo on your list excellent well appointed rooms, restaurant, lounge pool, gym and spa all good - the hotel is centrally located and the staff are efficient and friendly

Exhausted from 6 hours of driving - helpful & friendly valet & bellboy (check)
Childrens cranky since they are tired - beautiful lobby & fast check in process (check)
Looking for local delicacies for dinner - knowledgable concierge & quick thinking parking attendant providing us with umbrella in case of raining (check)
And many more “small things” that make our stay enjoyable.

but her title was Guest Service Manager -- I checked-in on Saturday 11 Dec 2021 around lunch time, please pass this positive review on her.

I like to stay here, the service was good more then expectation, the food is good, and the room too.

I could see sunrise from my cozy room in the morning.

The best part is, for you to enjoy the full facilities and club floor, all you have to do is stay at the deluxe room.

The room was nice, got a room wit mount Merapi view.

The room was cozy and comfortable, the club lounge was incredible with all day refreshments and personal services, definitely among the top hotel lounges I’ve visited.

The room was very comfortable, the spa lovely, the rooftop views stunning and the staff kind and helpful.

Very Clean and nice staf,nice place, near mall,near supermarket, i like this hotel, the room is nice , clean, large, check in and check out very fast, if i will go to solo again i will stay at alila hotel

Although the hotel, the room, the overall experience was great, we had a terrible treatment from their pool area staff.

explanation from front desk, they didnt noticed from traveloka system and also didnt have connecting room on that I choose.

The Alila Solo is near these landmarks: Museum Batik Danar Hadi, Hartono Mall Solo, Candi Plaosan, Kampoeng Batik Laweyan, De Tjolomadoe, Waduk Mulur, Nakamura The Healing Touch Sragen, Breksi Cliff Park, Breksi Cliff, The Heritage Palace, Taman Air Tlatar, Sendang Sriningsih, Mangkunegaran Palace, Nakamura The Healing Touch - Solo Baru, Triwindu Market, Solo Paragon Mall, Klewer Market, Berkat Abadi Tour, Java Volcano Tour Operator, Boyolali City Square, Surakarta Hadiningrat Palace, Agung Surakarta Mosque, Taman Wisata Air Boyolali, Embung Batara Sriten, Keris Museum, X-Points Spa, Keju Indrakila, Balekambang Park, Sriwedari Park, The Park, Wukirharjo Waterfall, Solo Grand Mall, St. Antonius Church Purbayan, Solo Square, Jurug Zoo, Tumurun Private Museum, Church of the Blessed Virgin Mary Regina, Pusat Grosir Solo ( PGS ), Museum Radya Pustaka, Astana Giribangun, Pandawa Water World, Agrowisata Sondokoro, Loji Gandrung, National Press Museum, Dalem Kalitan, Kauman Batik Tourism Village, Laweyan Mosque, Al-Wustho Mangkunagaran Mosque, Ponten Ngebrusan, Manahan Stadium, Lokananta Recording Audio & Video Cassette, Fort Vastenburg, Ayun Wellness & Spa, Roti Mandarijn - Orion, Ria Batik Solo, Nakamura Clinik, NEST Family Reflexology & Spa Laweyan, Umbul Pengging, The Park XXI, Batik Mahkota Laweyan, Kebugaran Solo Spa & Shiatshu, Ngarsopuro Market, Batik Benang Ratu Heritage, Javenir - Java Souvenir, Batik Sri Ratna, LuVenda Salon & Spa, Pakne Mbokne Kuliner Solo, Batik Putra Bengawan, Nakamura Holistic Therapy, Srivijava Roastery, Batik S128, Nakamura The Healing Touch - Solo Square, Zafaran Spa, Embassy Wine Longue, Music Room, Batik Semar, Royal Kedaton Beauty & Spa, Taman Sari Royal Heritage Spa, CGV Transmart Solo, Nakamura Clinic, Nakamura, Taman Pasar Burung Depok, Abon Mesran Mistopawiro, Nakamura Clinic, Batik Gunawan Setiawan, Ola Store Solo, Insomnia Karaoke, Quality Massage QM, Melly Glow, Gua Maria Mojosongo, Java Eco Trip, Java Travel, Java Indo Vacation, Tour java volcano, Umbul Sigedang, Objek Wisata Mata Air Cokro, Umbul Ponggok, Ditya Horse Land, Ditya Horse Land, Kampus Kuda Klaten, Gunung Gajah, Rowo Jombor, Merak Temple, Umbul Brintik, Sunan Bayat Ki Ageng Pandanaran Cemetery, Gua Maria Marganingsih, Pabrik Gula Gondang Winangoen, Puncak Tugu Batara Sriten, Havana Horses, Sojiwan Temple, Nakamura The Healing Touch - Salatiga, Benang Raja, Hok Tiek Bio Temple, Jurug Gedhe, Embung Nglanggeran and Desa Wisata Nglanggeran

This time we stayed at the executive suite room.

The hotel was great, The staff very helpfull
The room is spacious, our children love it
The pool has a mountain view,

Good HSE implementation in public rooms and spaces.

Special shout-out to Ms. Dini - Sky Lounge Host and Ms. Hartini - Guest Relations Manager for your warm hospitality and excellent services.

However this time their service has improved tremendously.

Friendly officers all over the place that provides great services.

After a year the quality of the service and the cleanliness still well maintained during the new normal.

I was expecting a warm, hospitable and excellent service like their sister hotel in Bali.

the facilities in Alila Solo Hotel is the best for all service and keep everything that is there.

comfortable hotel rooms, good service, stunning views from the rooms, there is a swimming pool with an open and spacious terrace.

The sky lounge service is quite excellent, it also served a free flow wine if you want to.

It's a nice hotel, and it has hery nice services.

Alila offers great service, spacious room, cleanliness and hygiene are well maintained.

excellent services, with very humble staffs
keep up the good work and please turn on the lift straight from basement to our room because its quiet far to change the lift
thanks thanks thanks thanks
thankyou

Big room with the mountain view from the bathroom, comfortable bed and soft pillows, thank you for the services

best hotel in solo, great space of room, nice pool, excellent service.

Always love their attentive service, and they now also make sure the health protocol during this pandemic is ensure guests and employees safety.

Im stay with my family, all service that given to us , is very nice.

Great rooms with nice views, cleanliness and Covid-19 protocol standards are met wll, excellent service from all levels of staffs, plus delicious and fresh varied foods for breakfast.

They have a local solo kind of bubur and jenang.

The staff are really helpful, especially Mba Dini, Mba Febi and Mas Teguh from the Sky Lounge.

Congratulations to the team who did a great job in making my stay memorable.

Receptionist also very quick to help getting us taxi when checking out.

The lounge gave us a very pleasant experience to spend our time, kudos to Mr. Wawan for his kindness and hospitality.

The sky lounge staff displayed exceptional service, especially Mbak Dini, Mbak Edti and Mas Teguh who were very warm and super helpful.

Alila is the best business hotel in Solo, with excellent "javanese tradition" of staff and people.

I have notified their front office lady and hoped they can improve in the future.

The staff nice and very helpful..great hotel clean and need to improve since we can hear clearly the neighbor room in toilet.

My stay with Alila Solo is one of the best experience I've ever had.

Very nice experience at Alila Soli, although I had troubled with the internet connection at first when unfortunately I need to do online meeting there,

Fast check-in process with typical Solo hospitality.

Overall, a good experience staying at this hotel.

Strategic location, excellent hospitality, all staffs are helpful & friendly.

enjoying stay at good hotel with nice environment and warm hospitality will make every guest feel being appreciated.

The dining experience is excellent with very communicative staffs

My first experience with Alila was in Bali in the beginning of this year and I was very impressed with all of the aspects so I put Alila on my personal list.

Overall it was great experience, definitely will come back someday.

Overall i feel so happy to stay here and get good experience.

Had a great experience overall, especially the Sky Lounge.

The hotel has one of the best facilities, from the swimming pool, the gym, the spa and sauna, and the club floor.

The pool and Gym are very nice and well maintained.

Well equipped health and leisure facilities including stunning swimming pool and gym.

Good place, big swimming pool and nice surrounding.

Their swimming pool area is big and spacious, swimming pool is long enough

Checkin fast, room clean, and swimming pool is beautifull place, we can see sunset with goo drink.

We like it very much with all facilities in this hotel; excellent pool and gym.

Thet have big swimming pool, strategic location, premium ambiance.

Full equipped Gym, Large Swimming Pool, Hugh Speed Elevator, and very quite hallway. Impressive!

Employees: 8,5/10 nice people 
Swimming pool: 10/10 amazing!

We love the swimming pool on the roof top.

The room is large,the bathroom is clean,the staffs are friendly and helpfull,the atmosphere is relaxing,the swimming pool is amazing.it's large,aesthetic,clean, have a beautiful view.definitely coming vack!

Breakfast was great and my colleagues enjoyed the gym and swimming pool

I did love the all you can eat buffet, and we like to swimming pool.

The swimming pool is spacious and nice, the kids were very happy.

They have Large Lobby, Large Guest rooms and very comfortable room, Nice Swimming pool.

There  is no scan peduli lindungi policies
And breakfast cannot delivered to room 
I was travelling with children under 12 which is has not been vaccinated yet
The restaurant was full, waiting line are so many.

Taking into account thats the hotel was mostly indoors with no outdoor area also another concern, leaving to no proper air circulation 

I felt very unsafe most of the time, even with double mask and face shield, and cant wait to leave the premise as soon as we can!

We even had to wait to get coffee and tea because they RAN OUT OF CUPS.

So better off with freshly cut fruits

Cleaning under the bed can be improved

It was rather busy hotel so waiting for lift was quite an issue

Thin walls between the toilets, thank goodness not the room area.

Breakfast on the 1st  of Jan was full so had to wait almost 30 minutes to get seated,

Have to wait a long time just to get a piece of cake.

While waiting checkin, they served you a cold drink with towel.

It seemed they became chatting while I was waiting in the line.

I need to wait 15 minutes for bacon which is a bit troublesome.

although last time we had some miscommunication with the receptionist and have to wait several hours before allowed entering the room.

Executive lounge breakfast very little choice, waited 45 minutes for a coffee with only 1 other guest in.

May be the epic resto need more space at weekend.. so we dont need to wait for an empty table.. just to get our breakfast.

But for check in taking some times, We must waiting about 30 - 1 hours.

We were waiting about an hour (till 4pm) for our room, I understand because this is a high season for hotels.

But we need to check-in earlier than 3 p.m.. too tired for us who are the out-of -town visitors if we have to wait until 3 p.m to get our rooms.

So in the morning we had to wait for some time to get down to the lobby because so many people were going down too.

My sister had to stay to wait for the bill.

After waiting for 15 mins in the lobby, I got the 3rd room and again I was informed the 4th room still not ready yet.

Small shower bathroom with water splash out when take a shower and make the outside's floor slippery.

The shower water stream also flowed to the closet pot cubicle, it made the whole bathroom floor wet and slippery.

but need improvement on the leaves & bugs in the water
The breakfast was various & tasty

al also bring your own bottled water to the gym as they use regular glass and water dispenser that might not be handy during covid situatio.

Refill 1 water bottle for me to drink is forbidden from the gym.

The hotel management (said the reception) in this hotel No welcome drink they said due to Co Vid, after 12 hrs driving and you expect can drink “something” nice, actually they can provide a glass of “cheap” mineral water if they worry about “co vid” .

The downside was water flow at the shower need to be improved, also there was no bath tub.

Beside that there’s no boundaries at the shower area so the water can explode to another area in bathroom.

Unfortunately getting warm water is relatively difficult to set.

Reception said they have a water problem,thats why its happen.

Heard water dripping in the wall with it running out through a power socket.

*Height for shower place is too flat and water went to the room area.

The water runs from the shower into the toilet, meaning that the toilet basically floods.

And they just let us sit there to wait and wait, we don't even get a welcome drink or water.

Soap (body wash) in the bathroom appears to be remains slippery after long wash, not sure due to water hardness or remains personal.

Alila Solo

water

wait

request

room

staff

restaurant

breakfast

service

swimming pool

executive lounge

staying experience

The breakfast menu have so many varieties, and it taste delicious.

Breakfast is yummy and enough variety, my favorite is Opor Ayam, just like my moms cook.

We love staying here, 
Clean and comfortable hotel, with warm and friendly service, the breakfast taste good.

Breakfast at Best Western Taste good and the place are clean .

Great service, clean room, friendly staff, nice breakfast with quite varieties of Indonesian food, local drink and dessert

Had a comfortable room, good breakfast, and also good services.

The breakfast has variety of menu from traditional javanese, asian and western food. 4.

Very good service, delicious breakfast and yummy, variative.

Pelayanan baik dan ramah, bersih, variative menu for breakfast, a wonderfull view from above,  location is within a shopping area, the park mall, HTC, and else.

Room is good
Breakfast is good
Everything going well
Guess relation kind and patient
Location near mall
Everything near
Keep up the good work

Definitely will stay at this hotel again in the near future

Best service from all staff and hospirable too, breakfast at restaurant have variatif food and there has traditional food.

It’s been a great experience staying at best western premiere..the room is clean, the food is delicious..room service is super fast, front office is nice..had a good deep sleep when i stayed there, obviously will be back another time..keep it up!! !

Wonderful views on lounge, can be enjoy at thursday till saturday start at 16.00
Various side menu on breakfast can boost your mood.

Very nice service and super friendly staffs.. they did a live cooking show in front of our room and gave us the complementary dish and its delicious.

Best Western Solo Baru is one of the best hotels in Solo and Sukoharjo, and includes luxury, contemporary and modern hotels with breakfast facilities that have many variants and tastes that are delicious compared to other hotels in the city of Surakarta.

Nice pool.. full breakfast with western , chinese and indonesian food.. fast check in and out, just 5 sec that u need to check out.. the staff is very polite and helpful.

Overall amazing.. staff was great, nice facilities, and variety of breakfast.

It’s our first first time have a chance to enjoying Breakfast Meals at Crytal Sapphire Restaurant, Best Western Hotel Solo Baru.

5/5..location, (near to the mall and it is just walking distance only).. 5/5 cleanness  ( i find it is clean and the bathroom is also clean).

included in the list of my favorite hotels in solo, the food is very good, the rooms are clean and the service is very friendly, the swimming pool is also good, will definitely visit again.

the hotel is very clean, the restaurant is very well coordinated staff, the rooms are very clean and comfortable.

everything was clean, with good public access to the city center.

overall is good, clean, hospitable, there is clean playgorund, there is a connecting room,  the bathroom amenities is complete.

comfortable hotel, the price is also relatively cheap, strategic location, close to the city center and malls, the hotel service is good, the rooms themselves are very comfortable, the air conditioner is cold, clean and also in accordance with what you want.

Best western premier solobaru is good hotel good hospitality and very recommend hotel in solobaru
The location near from the park mall solobaru at center of solobaru
Really clean room and nice view from my room
Thank u best western

Room: Huge for a superior room and very nice can have a bathtub
Clean: 9.5/10
Pool: huge 25 m and separate kids pool
Gym: great, complete equipment for all exercise
Food: delightful 9/10
Hospitality: 9.5/10, the receptionists are humble and the team is very helpful.

The room and the bathroom were so big and clean.

My room is clean and all fixtures running well so I get enough quality sleep.

Good room with good pillow, clean and good service,Over all for roon quality okey.

Even though the lift capacity cannot handle the guest when its full

We have to wait long enough to get in because the elevator always full.

And finally I get my room key card, to get my turn to enter the elevator need about 15 minutes to get my turn since the guests to go up quite massive.

I was staying on 17 fl and it took some times to get the lifts to either going up nor down.

Additionally, we had to wait for so long to get the elevator, as there were only 3 elevators serving 22 floors.

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