The staff in this hotel are very friendly and helpful.

This Hotel is first class the staff are so friendly and always making sure your holiday is special.

Staff- All of the staff are wonderful, helpful and so friendly.

Entertainment team were very friendly and welcoming.

Easy to get on with and always kept it fun and friendly . Will definitely be returning soon :-)

went to the hemera on the 4th sept for 2 weeks, the staff are all amazing, so friendly and always ready to chat.

Selim at various places, always friendly and helpful.

Staff friendly at the  hotel and very helpful, reception staff don't acknowledge you, letting down the hotel I think.would I go back, yes.

but always friendly and helpful, the staff in the patisserie always smiling and the coffees, milkshakes and cakes are to die for.

Entertainment and activities were fun, the entertainment staff were very friendly, especially Sebnem, Fatma and Nesrin.

The little cake shop was fantastic and the staff in there were so friendly and great with the kids stocking up the lollies and serving ice creams and cakes.

Oh and make sure he draws straight lines 😁

The staff are all friendly and super helpful.

We were a family of 12  who have just arrived back from a 2 week holiday, from the moment we arrived all the staff were very friendly and helpful, all food was excellent with a range of choices to have, the  shows on a night time were amazing and the activities and entertainment staff made our holiday especially fatma, sebnem, nesrim , sevila and mehmet we will be definitely coming back next year.

Really enjoyed our 10 night stay, all the staff were so friendly and helpful.

Entertainment Team was superb and the staff all round the hotel were so friendly, we made some amazing memories and made some special friends.

Definitely recommend Barut hemara they treat their guest as family all staff were welcoming and friendly never heard No from any staff with any of our requirements.

All the staff we came across were very friendly and helpful (all on the front desk were excellent, day or night)

but they also had fabulously creative activities each day that were run by the most friendly and fun-loving staff I’ve had the pleasure to meet.

Thank you to everyone for making our holiday an exceptional experience & for proving amazing memories for years to come.

Absolutely PERFECT HOLIDAY and a FANTASTIC hotel.

The hotel is a beautiful place to have a holiday.

so all in all this is a lovely hotel for a holiday and we would return in the future, john and jacqueline.

Just left the Barut Hemera after 10 day holiday to celebrate our Ruby wedding anniversary and very happy to find the same high standards as last November,

but I can honestly say if you are looking for a unforgettable holiday where the staff actually care about how happy you are then the Barut Hemera is the place to book. PS.

We have just returned from a excellent 10 day holiday in the Hemera, we had a great swim up room, which was cleaned every day by our very happy cleaner (can't remember her name).

I recommend if you are hesitating to book this hotel, please DO NOT, you will not regret booking this as your holiday, wether you are a couple, friends, family, or even on your own and want to enjoy a solo holiday, this hotel makes you feel super welcome and will cater to all your needs as much as possible.

Just returned from a fantastic Holiday at Barut Hemera.

Amazing holiday, keen to go back at some point!

Thank you Barut Hemera and all the staff for our beautiful and relaxing holiday!

Thank you everyone for such an amazing holiday.

I could go on forever about this hotel as it was a truly amazing holiday.

All in all it was an excellent holiday , happy to answer any questions!

Everyone who works at Barut hemera makes the holiday a wonderful staff.

With just a bit of that, then this is the perfect holiday.

but the lighting in the kids room was very poor and i needed to use the torch on my phone when trying to choose clothes from the wardrope, i know these are only minor gripes but for the price we paid and knowing how good quality this hotel is was disappointing.

but I would be hesitant to return due to the poor security and reserved sunbeds.

I think this may be because the main shows at 9pm were very poor and repetitive as they appeared to be dance shows every night.

Water bridge is unsafe as it is no fixed with piles and it is floating on waves

4.low Quality ( salty, dry) and poor variety of food is not for such level of hotel and price.

The evening entertainment was quite poor, alot of the singers were were struggling with English.

Due to lockdown, we felt that we had to get away and as the weather in Scotland’s generally pretty poor at this time of year we opted to go abroad.

Negatives: the view from the room was poor and despite asking for a different room this was not available despite the hotel not being busy.

The evening entertainment was pretty poor compared to the professional shows we experienced in Belek last year, just made up of dance and acrobat shows, it was basically the same just different outfits.

Basic furniture, poor bed, sheets and pillows and a very basic bathroom.

We had poor sleep because of this as it was too hot !

To say 'the food is poor' is frankly an insult to the large number of chefs, waiters and waitresses who spend countless hours preparing, designing, cooking, taking your dishes away, serving drinks etc.. We all have our favourite food,

but looking a bit tired and poor air conditioning.

The biggest let down of the holiday was the food which on the main was very poor.

I really don't know how some people can say there was a limited or poor selection of food or just gripe for the sake of it.

Air conditioning in the rooms were rubbish
Cleaners did not clean the rooms well
The cocktails and mock tails were horrible 
Lift sometimes didn’t work 
Staff had very poor English 
Our room was far away I’m heavily pregnant with a one year old child would of been nice to be on the ground floor.

When we pointed the quality of the room out and the Thomas Cook rep also took pictures as evidence to show how poor it was, we were told they are full you can stay here tonight or go home at our expense.

but not that big the wardrobe space is very poor.

We brought our disappointment to the attention of Guest Relations who subsequently advised the Management.

However guest relations where very helpful and we were able to pre order food for our restaurant reservations such as pasta

You can easily book the speciality restaurants on the hotel app or through guest relations.

You WhatsApp guests relations what restaurant you are visiting and they will sort everything for you.

Special shout out to Ebru in Customer Relations.

Sid at guest relations is a lovely person and will do his best to make sure everyone is having a great time.

Sid at guest relations is really friendly and so helpful.

Guest Relation:
Special thanks to Mr. Sid who organize my mother birthday at the Sandal restaurant.

Special mention to Sid from custom relations - anything you need or any advice, he goes over and above his job, he is an absolute asset to the hotel.

This is a fantastic hotel,great staff.Excellent choice of food in the restaurant and a la carte restaurants too.The grounds are huge and very well kept.The cleaners do a great job and all covid precautions taken wherever you are.It's spotless clean.Special mention to Sid customer relations he goes over and above to please all his guests.Once again a fabulous stay at a Barut hotel.

Sid the guest relations manager is extremely helpful.

I have to mention Sid - Guest Relations - as he is an outstanding asset to the Hemera.

The customer relations manager, Sid pulled out all the stops.

It is absolutely spotless, well organised and the staff are so lovely and helpful especially Sid on guest relations.

Just returned from this  Amazing hotel still the best hotel ever, we were  there for a week could have  stayed for ever perfect holiday 
From start to finish everything you could want was there, covid safe check in cases  disinfected on arrival, top class food  drinks was  all there 24 hours a day,fantastic staff especially Sid from guest relations who is always top class nothing to much trouble, Ozan from the lounge bar serving drinks with his humour Mamood the late night lounge barman both top class are just  some of the brilliant people who work in this hotel.

A special thanks you to the smiling Irishman Sid Hodgson guests relations manager who helped make our stay special .

From start to finish everything is first class, cleaners, bar tenders, restaurant staff, guest relations, reception basically EVERYBODY!

but guest relations in particular with Victoria helping me book them fantastic speciality restaurants and who can forget SID who helped with his knowledge and of course the dreaded PLF.

Do you have a question : mr. Sid : Guest relations, a super friendly and helpful man.

Though I wish I could mention everyone by name a very special mention to certain staff members  who really made our holiday extra special - firstly Sid at guest relations, Andre the food and beverage manager and Veysel at Olive - these guys went above and beyond - thank you!!!

We watched a few shows which were ok, nice part of the evening.

Entertainment every night and also the entertainment team during the day (we did not really interact with them as we spend a lot of time at the quiet pool).

The live music around the Melton Bar was very good & provided a nice alternative to the shows at the Kumsal Bar.

The food was outstanding, the grounds stunning (the photos online really don’t do it justice), the service was excellent and we also really enjoyed the entertainment.

Entertainment team were really friendly and the boccia was great fun.

We can highly recommend the Barut Hemera for its high standards (definitely 5*), Ultra All Inclusive, accommodation, dining, drinks, entertainment and wonderful staff! We are now coutning down to September 2023 (if we don't turn up before that of course!)

Also enjoyed the evening entertainment, good bands on at the main pool bar, especially the guys from Ukraine, great girl singer, lovely voice.

It has everything you need from great entertainment to an amazing hairdresser and Spa.

Entertainment is great, my niece loved the kids club, water slides and water play area and especially loved the mini disco.

But for me the star of the Hotel has to be Mehmet the Animation Team Leader he’s so funny and easy to get on with bringing all Nationalities together.

I would like to offer a personal thank you to Fatma on the animation team for her warm welcome and hospitality.

are 5 star+ both during the day and evening entertainment, our boys loved it.

The lounge bar is open 24 hours and there are two other bars in the grounds with both usually having evening entertainment.

Better entertainment at other hotels we’ve stayed at
7.

Hotel, team, food, drinks, and entertainment all outstanding from the moment we arrived.

Lots of enthusiasm and all other entertainment team was fabulous as well.

The entertainment was good day and night as is the weekly pool party with lots of foam.

One of the best hotel in Antalya the food is great rooms are clean and good location and and stuff are very nice and helpful they make sure that your having the time of your life and the entertainment is very nice especially sebnem I recommend this hotel

There is the odd Mediterranean smell in places.

In no particular order ! Ramazan looked after us most lunchtimes at the beach bar , lunch was excellent ( note that there is a smoking and non smoking section !)

Also our rooms were above the seafood restaurant and the corridors and lifts smells bad in evening.

we sat in the non-smoking area and all of a sudden a woman lights her cigarette.

but does contains cig butt's and rubbish lazy guests.

I would like to see no smoking in the restaurants when people are eating, I don't know if this is still a European thing

though there are no smoking tables we still found cigarette smoke a nuisance.

Plus you dont have staff and reps constantly harassing you by the poop to buy excursions or extras.

Only problem was the occasional smell of sewage from some of the dated man hole covers, hence no  top rating.

There smoking and non smoking areas yet they are not enforced smokers just selfishly smoke anywhere they disgustingly feel and nothing is done.

Watch out for the shells on the beach, those can be nasty sharp.

but the fake hams taste like chemicals, i worry whats in it.

although people seem to be allowed to smoke anywhere.

And it's not uncommon to see people smoking around this pool in the daytime.

The smell of our room said that they smoked inside as well.

although in certain areas around the pool there was a smell of stagnant water or a drainage smell at certain times of the day which made us avoid that area of the pool.

Also less inflatables in pools would allow for swimming and a no smoking section around pool would also be nice.

There was also some strange smell in the rooms, especially in one of them (we had 2 rooms).

Large rooms  (we had land view Superior rooms) convenient beds, always hot water, enough sanitary, nice balcony, in the room 1343 it could be better conditioned, frequently it was strange unpleasant smell out of conditioners.

On our arrival we were put in a room which was filthy and smelly and not what we thought we had paid for.

We were served most mornings by Bilal who was very attentive and nothing was too much.

The cleanliness and amenities where second to none and the cleaners and  staff who topped up your room couldn’t do enough for you.

Hotel continues to provide excellent service, staff & food quality, however as we had our grandkids we had to book a 2 bedroom family room which was a good size

The attention to detail was great even down to the staff having special t-shirts.

but some staff made them better than others and a couple of times I ordered something and was served something very different.

all the staff were very polite and always smiling providing such a FIRST CLASS service to all clients and nothing was too much trouble for them.

The whole hotel was kept spotless and  the staff couldn't do enough for us.

I'm still here absolutely brilliant experience everyone gave top service I've just witnessed one of my best afternoon's ever being part of Octoberfest beer festival what a laugh the food is very good my wife lost her phone promptly handed in to reception big shout to the lads in the lobby bar top service thank you lbrahim and Hasan húseyin lobby bar perseneli xx

From arriving to leaving 100% fantastic the rooms 5/5 the pools 5/5 the gardens 5/5 the cleanest 5/5 and most of all the staff 5/5 cannot recommend this hotel enough we had a fantastic time thanks , all staff were brilliant sorry can’t remember you all

Thank you to the Assistant Manager for arranging this for us.

All of the staff at the hotel were helpful and polite .

Barut Hemera

smell

poor

show

relation

holiday trip

The town of Side is interesting and quite historic so it was refreshong that from the hotel you could follow the promenade and reach the old town in 40 minutes which added a bonus to staying at an all inclusive resort.

All the premium drinks are included in the all inclusive and you can get draught lager or bottles of Bud, Miller, Becks or Efes.

We all had a wonderful time in a first class all inclusive hotel.

The Arum is amazing and literally 'All Inclusive' means everything is included apart form the spa and water sports.

This was different to the sort of holiday we usually go for and being all inclusive novices we were a bit dubious about what to expect.

The staff were mostly friendly and attentive, and the all-inclusive drinks were decent enough.

but for those fools (like us) on the all inclusive package for two weeks you got what you were given and it was just awful especially when premium “ultra all inclusive” drinks package is what we were promised. 4.

Fantastic all inclusive hotel in Side, Turkey. Standouts were the pool area, food selection and quality and also activities for the kids (water slides were heavily used !)

They also include branded alcohols in the all inclusive (absolut vodka, Bombay sapphire, tanqueray, a variety of popular bottled beers and much more).

We were 5 (2 adults and 3 teens) in a 2 bed apartment for 1 week all inclusive end June 2022.

When they advertise ultra inclusive they really mean it, unlimited access to drinks including coffee, bottled water, cocktails, branded alcohol and soft drinks all day from all bars, plus snack and with  a coffee and cake area inside just in case you could squeeze those in.

We stayed on all inclusive basis, great value for money.

I highly recommend the hotel for families looking for the flexibility of all-inclusive and 5 star quality.

Just returned after a fabulous stay at Barut Arum last week, and what can we say about the best luxurious all-inclusive hotel.

Definitely a step up from your ordinary all inclusive beverages.

For an all inclusive family holiday you can't ask for much more.

The All Inclusive package is the best that I have experienced outside of the Caribbean, which in my opinion is the best in the world and this hotel competes easily with them.

Best all inclusive we've been to and we've been to a lot.

I have never done all-inclusive before as I like to be able to explore,

He was so friendly and inclusive, no matter how good (or bad) the player.

Irina is the sweetest lady she is so friendly and comes around every day to see us ask if there is anything else they can do what can they do better .

From begin welcomed by the friendly reception staff to accommodating ever need we had.

Unbelievably welcoming, friendly and really couldn’t be more accommodating.

Bar staff are efficient and friendly, again if you can’t see your favourite cocktail on the menu, ask, they’ll make you exactly what you want.

They have cats around the resort too & they too are also friendly!

The hotel was spotless and staff were friendly and couldn’t be more helpful.

The Beach Bar has been extended and renovated, which provides a brilliant location to enjoy a drink during the day and also enjoy the sunset on an evening, The Beach bar is staffed with some absolutely wonderful people, as always Ahmet, Senna, Hattice, Ugur, Alpay & Ufuk provide the very best service and are so warm / friendly to everyone.

Reception staff & management were very helpful & friendly, & this continued throughout.

Angela in the gym was also very friendly and provided lots of helpful advice, if required.

They are all so polite, friendly and go out of their way to make sure you have an excellent holiday, 
The bar staff are brilliant and all were fab,

The rooms were kept immaculately clean and our housekeeper, Hacer was such a friendly person to say hello to every day.

The staff in the restaurants and the bars (too many to mention by name) work really hard and are really professional and friendly.

Your attention to detail, friendly hotel staff, beautiful location and great food made our stay memorable.

Some call outs: -
Tony - entertainment team - really friendly and always having a good laugh and joke

Angela - gym - welcomed you everyday with a smile, great help and advice for anyone  using the gym for a workout, which by the way was well equipped.

- 99% of staff were so friendly and attentive.

Special shout out to Mustafa, he was always 110% … so friendly and attentive and remembered our drink orders each evening!

Just got back from 11 nights at the Arum Barut collection in Side, Fantastic staff, everyone so friendly & couldn’t do enough for us, food is fantastic & international branded drinks even the Coca Cola (definitely not the cheap stuff) is a bonus.

To sum everything up it has been one of our best holiday ever and a massive thanks to Barut Arum.

As always in a  Barut hotel it's the food that highlights the holiday.

It takes around 40 minutes 
All in all it was a fantastic holiday much needed after 3 years.

We have spent many holidays here over a 18 year period and have built some great memories.

I’m pleased to say this was a common theme throughout our holiday.

I can’t wait for my next holiday there.

Overall a fantastic holiday and we would recommend Arum Barut to anyone wishing to holiday in Turkey.

Thankyou  for a wonderful holiday, a holiday I won’t forget.

The foam party was hilarious and unexpected as it happened on our first day (every Thursday) and set a great precedent for the rest of our holiday.

A special mention is required for Bayram Sengul & Emre Erdem from the Reservations / Front Office they ensured everything was just as we requested and went above and beyond to provide the best holiday for our family.

Overall I could not fault our holiday & would highly recommend this hotel!

Really enjoyed our recent family holiday to Arum Barut.

All in all this is the best holiday we have had.

Overall we had a fantastic holiday and would like to thank everyone at Barut Arum for leaving us with some wonderful and happy memories.

We have all had a brilliant holiday, there are a few tweaks which could make this hotel better

Thanks for giving us such a fantastic holiday and we look forward to seeing you again soon.

But the animation team are excellent and use to come find my son by the pool to see if he wanted to play table tennis do activities etc.

The entertainment staff are next level, superman, Tyson, Sasha and Napoli  are a credit to the team so so welcoming and couldn’t do enough for you!

However, the kids club was the best for our family - great new activities everyday and the coolest mini disco at night.

We didn’t go to the amphitheatre as it’s not our scene so can comment on entertainment there.

Entertainment staff sitting round, everything lacklustre.

The shows were entertaining  and professional.

Entertainment every night which includes entertainment shows and live music nightly.

Good entertainment in evening with various venues and types of music/entertainment.

Entertainment team were good (and not too obtrusive); particular thanks to Olga who took several of the aqua bike classes we attended - great fun and keen to tell us about other activities at the hotel that day.

There is also a main show arena which we didn’t visit.

Fantastic location, great food and entertainment.

Some of the dancers on party night would be better suited in a night club rather than family entertainment.

The main show in the amphitheater got a little ‘samey’ there was a lot of dance/acrobatic acts.

, it could be so much better , Entertainment around the amphitheater was quite good

The pool bar provided entertainment every night,

The hotel arranged some excellent evening entertainment every evening, with live bands, and other acts.

The entertainment team do a great job, not pressurising and the pool party was brilliant, excellent Sax player and DJ, everyone getting involved.

Excellent customer service, great staff and spotlessly clean.

Staff are a real credit to the resort ….

From start to finish everything was perfect, reception, bar staff, restaurant, cleanliness etc.

though of lazy unmanaged staff is the lifeguards.

THEY WERE CERTAINLY RIGHT

The staff from the minute you arrive to leaving which we are today are special or that's how they make you feel.

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