Went to the reception and ask for an heater, their answer was they don't have and we couldn't turn on the heat system because is summer.

The air conditioning in our room was not working.

The noise was terrible and we insisted on switching to another room, not heading the garden.

The a air condition works ONLY in the lobby, nothing in the rooms mainly vent.

I have asked the reception to fix the air conditioning - nothing happened for 3 hours.

We were a group (business) and we had 2 conference rooms, in one of theese we were freezing (even outside was warmer) the explanation was simple: the air system is not working-end of story, no excuses, no other solution.

They lie the pool is ok on chek in and down the pool had the heater broken and the watter was freezing cold.

Heating should be at the client's discretion in his room (especially when travelling with a baby) and food should get a quality upgrade.

We asked for the air conditioning to be turned on.

- air conditioning is very weak​ - doesn't go below 20C (80F)​
- wifi drops very frequently​ - I was unable to work on many occasions.

At least the rooms have very effective air conditioning.

Air conditioning wasn't working properly in my room.

We would most certainly stay here again - BUT they do need to work on the air conditioning issue in the rooms and hallways though.

Pro:
Room size

Contra:
The AC blows hot air into your room, if you want or not.

but winter can be verry cold, they should do some smoking rooms and a heating smoking space.

The air conditioning in the fitness center was not functioning 3 days in a row during my stay, and this appears to be a normality.

The first night the air conditioning didn't work and the maintenance man didn't succeed in repairing it in our suite room.The second night we were transferred to a smaller room in which the air conditioning worked .The food was of a very low standard for Hilton Hotels lacking variety,As we were on an organised tour I didn't check the reviews.

İf it is allowed smoking, management of this hotel should consider to invest more in the ventilation system.

Even ventilation is poor, they let people smoke and it is disturbing.

There was a wedding there when we stayed there, which was a little noisy, and we couldn't get the AC cold enough for our preferences (although, as Americans, we realize we may be a bit extreme in our preferences).

Delicious breakfast, professional and helpful staff.

The attendants at breakfast, lounge and spa were phenomenal,

The breakfast buffet had a good variety of items.

The rooms are big, the staff is attentive, the breakfast is abundant, and it was so clean.

Breakfast is very good, and the Spa is worth going if you look for relaxation.

Perfect location, clean and quiet, close to zoo and to Astra museum, extremly rich breakfast, very nice ream at the restaurant ( Camara Boierului) and great food. We used also Spa facilities and really enjoyed the experience, especially after 18 months break ( the spa was closed due to Covid restrictions)

Breakfast was excellent,a large diversity of local and internațional product,a complete sweedish bufet, prepared and served by a proffesional team, always with a smile on their face.

The food was amazing and plentiful , there is a big selection of salads, meat, fish, pasta, lovely soups every day and tons of puddings.

The breakfast is also very good, a mixture of Romanian specialities makes it especially attractive.

this is the best hotel in Sibiu, Romania / the hotel has great rooms and great food, for breakfast or lunch and dinner / there is also "camara boierului" where you can enjoy tasteful Romanian food / situated in a quiet location with wonderful people working hard to make you feel like home / thank you all for a great service / THANK YOU ADRIAN AND DANA SAFTA /

Breakfast is really good, very diverse, with a live station for omelettes and waffles, and local products that are really tasty.

The breakfast was marvelous, the apartment was very spacious, clean and very quiet.

it was a very nice to stay in the hotel very nice rooms with balcony and park viwe we had a perfect stay and the staff the spa and the breakfast was highly appreciated !

It was the best experience we had in a romanian hotel: great room with large bed, kind and nice staff from reception desk to the restaurant and SPA, tasty food both at breakfast and Cămara Boierului restaurant and clean pool/SPA area.

A very good breakfast and a nice comfortable bar area, highly recommended.

Breakfast is included and is well presented with a choice of cooked and continental dishes.

Executive Lounge cosy with good canapés and fantastic local wines.

Our arrangement had access to the executive lounge, which was closed, of course, the excuse of everybody nowadays.

Executive lounge was ok, the pool was nice.

but has a great pool and spa with fair prices.Rooms are big and well equipped- executive lounge is ok for a little breakfast and aperitif.In house dining is quite good and fast.

We were upgraded with complimentary breakfast and executive lounge privileges during our stay.

I was staying in an executive suite with access to the Executive Lounge.

Good breakfast and generous snack at the executive lounge.

The executive lounge had a few snacks in the afternoons with water and soda.

We were upgraded to a suite which was huge, the bed was very comfortable, decor is sophisticated, executive lounge has drinks and snacks, breakfast had brilliant variety (included as a diamond member) and the spa/pool was one of the highlights of our trip!

Breakfast in the executive lounge was varied

The executive lounge provided drinks and snacks at night and breakfast in the morning.

I took use of The Spa, Restaurant, and Daily use of the Executive Lounge.

The executive lounge was perfect, it was a great spot to relax, grab breakfast, or grab a drink in the middle of the day.

As  Diamond   Hilton HHonors  member I can say that the staff, rooms,spa,executive lounge, in this  hotel  are the best.

What makes the experience perfect is the warm attitude of the entire staff; they all work together to ensure the most pleasant stay from reception, breakfast, executive lounge and, cannot praise more, personnel in the spa.

The executive lounge was pleasant and reasonably stocked.

Executive lounge next to my suit, serving snacks and drinks all the time, alcoholic drinks and special hot snacks served from 6 pm to 8 pm.

Just cross the street and you can visit the Zoo and Astra Museum ( with different houses from the Romanian villages).

Hotel is located at the outskirts of the city, next to the city Zoo and an outdoor museum which is an amazing place to be (I recommend visiting them).

Around the hotel there are very interesting attractions for leisure- park, zoo, museum - we enjoyed visiting them.

The hotel is into Hilton network, locating into a good position near to the Dumbrava forest, Zoo and Village Museum of Sibiu.

An added bonus is there is one of Europe’s largest outdoor museums just down the road which is well worth a visit.

but close to Astra open museum and to the zoo.

The hotel is outside the city, opposite the Zoo and close to Astra village museum.

The hotel is set in a quiet area, close to the Astra Museum of the zoo.

but the surrounding is absolutely spot on near to the zoological gardens and the country museum.

Hotel is situated right across the street from a nature park, a zoo, and a fsbuolous rural culture museum.

Hotel was near the Astra museum which we walked to,

A very nice hotel right next to the Zoo and the Astra Museum.

We relaxed with an excellent spa experience and the use of good size pool and bubble bath; we enjoyed the lovely Romanian restaurant with local music; the room and service were good and we were able to visit the celebrated nearby ASTRA museum of traditional dwellings, mills and churches.

Located outside Sibiu (but no problem at all for getting a taxi cab or no 13 bus to the center) in a wonderful place-in Dumbrava wood just across the Zoo and the Astra Museum (two very special places worthing visiting).

Very hospitable and professional staff, located in a nice and quiet area near a forest, a zoo and open-air village museum with old traditional Romanian dwellings.

Over the street it is a Zoo and a Grill House, and few hundred meters away a village museum.

Althoughis not located in the city center, rather at the exit to Paltinis near the Astra museum and zoo, Padurea Dumbrava I fully recommend location as it is more quiet and it is really nice there.

It is within 2 minutes of the zoo (walking distance) and 5 of the ASTRA museum, which is much better than the tiny peasant museum in town and has a great gift store as well.

Great authentic romanian food and atmosphere" at "Camara Boierului" and most important for me: The hotel is in one of the most beautiful and relaxing places in Sibiu.. Minutes away from Astra Museum. You have to try it.. You don't need to leave the hotel to have a great time:)

A little downside it was the restaurant on the terrace from the wine selection perspective and for allowing other guests to smoke on semi-close terrace.

And yet:
The balcony of my room was facing the front door cover which was not a nice thing to look at (dirt and cigarette

but also, like the hotel must be renovated, it had a channel smell.

Pool is dangerous due to sharp stone edges  - my kids have now many wounds on both hands and legsBoth pool and SPA are have a lot of dirty water on the floor do to bed design of the drainage system.

However pool smelling a lot like chlorine, small parking place with fee

Our attendees, who came from 25 countries around the world, reported water leaks, mold, dirt and other issues with their rooms.

Not so clean, smells from the pool inside the hotel, etc.

but there was a bad odor in the room where I stayed.

most of the people was smoking on the entrance hall which I believe that was not ethical and legal.

If you go in winter, it will be very cold to smoke outside.

The hallways reek of cigarette smoke, which permeates the "non smoking" bedrooms.

Also the bathrooms could bring another smell sometimes.

And trust me he did this in a very nasty tone But then I ask for a phone so that I could call Hilton direct and amazingly his policy changed and he pulled money from the desk and quickly gave me change.

.and not quiet)
- loud cooler in the bathroom
- bad smell from air machine
- better alternatives in Sibiu for same price or below.

but we couldn't enjoy any for the smoke in this small room.

Another worrying issue is the fact that they haven't changed the batteries for the smoke detectors.

One thing I did not like was that it was allowed to smoke inside.

She was attentive and customized the massage to my needs.

Spa area is fantastic, indoor pool, sauna etc.

rooms are massive, nice spa and the traditional food restaurant makes amazing food.

Also good quality of sleep, perfect SPA services.

Did not expect in average big city as Sibiu full equipped Hilton with everything, including spa area, big pool, even nice summer garden with chairs and sofas.

Spa and pool are great and also a massage if you order one.

The swimming pool and the spa also very nice.

The pool was lovely, did not try the spa.

It has excellent facilities including a good sized pool and spa facility which was clean, relaxing and a great use of time when the weather was not so good.

Firstly this is a great hotel,with an excellent spa and great breakfasts.

I loved my room on the last floor, the gym, the spa ( had a massage there ) and of course the breakfast.

The spa team was incredible and all the services were top notch.

The road îs build also by our relatives
Best road ever like în Maiorka where The Sibiu rally takes place and also drifting
Thank papa
P. S. Also pool sauna with Black vulcan Stones and spa
Large space for weddings ideal✌️✌️✌️✌️

The SPA is good and after a day of snow is very welcome.

I recommend having your own rubber shoes for the Spa area because the surface is very slippery in the single use shoes you receive.

Hilton Sibiu

smell

executive lounge

museum

A block of tile is protruding into the doorway and catches unsuspecting toes, no bench space for toilet bags.

Hotel is nice, all things in working condition, cannot complain about cleanliness… if only the rooms are small and the studio style with shower open in the room is a bit odd for me.

The transparent bathroom door is a dumb idea.

Biggest downside--only one small waste can for the room--including the bathroom.

The floor carpet inside out room was dirty, the shower was broken, the windows didnt close very well.

but there were no lights in the shower and toilet.

Our bathroom trash was completely full from the past guest!!

Shower is 60x80 cm only, very very small!

Worst of all, I was sleepless the entire night as the bathroom’s urine odor penetrated even with bathroom door closed.

A basic bathroom has been created in a corner of the room and is not convenient, and lacks toiletries.

on returning to the room at night we found ants around the bin in the bathroom and on the window sill.

Room servicing was hit and miss, the bathroom was well serviced

Breakfast was the usual buffet style with lots of options to suit everyone.

Check in staff were very pleasant, the porter spent more time outside talking and smoking with the carpark security guy than providing service, the breakfast staff were abundant

Breakfast is as any European breakfast, good offerings.

I had orthosis on my leg, and couple of young waitresses stared ja laugh for that at breakfast room.

Restaurant was on the ground floor and breakfast reasonable.

Location ,
Cleanness' of the room / Hotel
Breakfast  
Comfort of the Room/Bead 
The bathroom concept -FABULOSE.

I will definitely stay at Continental Sibiu again.

The breakfast has a large variety of food that you can choose for all tastes.

At  Breakfast , the Staff helping with selection was incredible generous.

and quiet without too much noise, generous parking for a fee, at the reception everything was ok, friendly staff, quite varied breakfast and offered safely. Guestrooms.

We had our wedding ceremony here at the hotel, the place was wonderful, the staff very professional, food was delicious, all our guests were impressed.

And, who eats fried potatoes for breakfast???

this is far from “Continental” brand, if you appreciate your money, don’t spend lots of it to book here!

The single good thing was the breakfast, good coffee, eggs and bread.

The stuff was very friendly, the spa was so relaxing and the breakfast was so delicious!

The room was very clean, breakfast rich and tasty.

The breakfast in the morning is one of the best I've ever had.

Its location is very  close to the old city.

It is convenient located within a walking distance from all the city's highlights.

The snowy mountains are quite close and you can see the city from above.

-Car park in front of the hotel, walking distance to city centre.

The hotel is located near the city center, easy to find.

Close to the city center,free parking and wifi,good breakfast.Clean room and comfortable bad.My room have a small living room with a sofa and TV-good possibility to work if you travel for business.Sure I will choose again

The hotel is so close to the city centre.

The location is certainly good - the lovely old city within walking distance.

this is a nice hotel very close to the city center.

The hotel is situated very close to the city center and all tourist attractions which make it ideal for a weekend gateway.

It is nicely located close to the city center which is and advantage

The location of the hotel was good, right near the old city center.

The location is good, just off the main route in, close to the city centre and the attractive Old Town.

Very close to the city center and the places to visit and see, and with a private parking.

Bathroom’s got glass walls and not illuminated enough especially in the double room where the toilet is separated by another glass door

Very low ventilation, and under the door of the bathroom around 10 cm empty, through which is coming all the steam, smells from the bath on the room.

You enter the bathtub from a glass door covering half the side of the bath having to climb over the side.

Such a pity for the overpowering blue which dominates the entire hotel from the carpets, beds, doors, tables, walls just everything 
Either you feel you are in a theatre awaiting for your surgery or in badly decorated building.

There is a door for what I thought to be the shower and it turned out to be a shower tub.

Bath area was not cleaned for weeks and no door between 2 rooms.

Also all the steam from the shower gets into the room as it stays 15-20 cm from the shower door to the ceiling.

There are too many other options just outside the door that are better and cheaper.

One small touch was the fact that on Christmas morning every door had a small bag with cookies.

Interestingly, the bathroom has a glass door and there is no privacy.

The public area around the lobby is not conducive to relaxation as the entrance doors, elevators and reception area are all so near and constantly in a state of people shuffling around with luggage etc..

We spent one night in what they call a “double deluxe room” for which we paid 77 euro, which included:
- a dirty carpet
- a smelly toilet (the fan was not working, therefore the toilet smelt like a public wc)
- a blonde hair was attached to the shaving mirror
- clipped nails on the carpet close to the bed
- two “nice and friendly” flies on the window
- a torn wallpaper close to the door
Shall we go on?

Worst of all:  to get into the shower/tub, you had to enter through a fairly thin frosted glass door, and step up (about 3 feet) and into the narrow space built into the wall:  strange and claustrophobic.

In order to enter, one has to squeeze behind the.. fire door that shuts down the corridor leading to the regular rooms, a mere 20- 25 cm gap.

The maitress is old and hard, it has to be renewed with memory foam.In rest minimaly ok.The next day a women without working clothes knocked at door to ask us when we will check out.

- : Smelly room, no proper bathroom doors,  unpleasant surprise in the end, having to pay for the parking spot right in front of the hotel indicated as reserved for the clients.

I agree with other comments regarding the see through bathroom door, no privacy if sharing with a roommate

Another hotel in Romania with no door to the toilet.

Great location at the edge of the old town and close to most public transport, friendly service and smiibg staff.

Rooms are clean and stuff very friendly .

The staff is very friendly, and if you want to visit Sibiu, it is the perfect hotel, because it is located right next to the historic center!

the staff is very friendly and helpful, the rooms very clean and equipped according to my requirements.

Nice hotel comfortable reception friendly easy check in family room nice

Reception employees very helpful and friendly.

the best hotel, excellent location, friendly staff and impeccable service.

-The hotel location is very good, rooms are clean and  very friendly and helpful staff.

Rich breakfast with good food and friendly staff.

All the staff I spoke with were helpful, friendly and very professional.

the front desk staff is friendly and efficient.

The food was very tasty, friendly staff and central location

Great location, clean room, good breakfast, and friendly English speaking staff.

The staff were friendly and more than helpful.

The staff is very friendly and knowledgeable.

Firstly the good part - the view from the room is very good, looking out on the snow covered mountains; the tea shop serving the hotel serves very nice sandwiches and cakes and the staff are all friendly (If in parts ineffective) and speak good English.

The bathroom was not practical for two people with all glass walls to shower and toilet, no privacy.

The bathroom has brushed glass walls , it is small and very uncomfortable to get out of the shower-bathtub.

Totally unworkable bathroom: glass see-through walls that offer no privacy; nice modern sink with NO room to even put a toothbrush; a metal roll out rack underneath the sink that everything falls through; extremely narrow and short bathtub that is only appropriate for child's bath and is dangerous for getting in/out of shower; no light in the toilet room, no trash can in the bedroom or bathroom.

It's the place for you if you don't mind taking 40minutes to check in, having your luggage put in someone else's room, having the solo receptionist (Victor) chatter away on his private phone before attending to you regarding said lost luggage, going through 20 rooms before finding said luggage with a confused porter, showering in a glass toilet area similar to that of a love motel and having slow to no Internet.

I don't like the fact that the wc is separated from the room by semi-transparent glass (lack of privacy) and the door has two holes that point to the room, so it's as if the door is not.

really..who taught glass walls and lack of a door/wall separating the bathroom from the room was a good idea?

but the main disappointing part is the bathroom, it’s made out of glass, if you turn on the light all the room lights up so you disturb your wife/kid.

The bathroom virtually in the middle of the room was of glass and therefore it was not possible to leave the light on during the night.

but some may not like the fact that 3 of the 4 walls of the bathroom are frosted glass.

The main niggles were the size of the duvet compared to the bed, the lack of storage, and the unusual glass panels forming the bathroom (although it did not bother us too much).

Be careful, bathroom is just an area in the room delimited by glass panels.

The room was a little bit small and the shower cabin(made by glass) was almost in the middle of the room, so not so much privacy.

Two of the walls were parially frosted glass

If you are not with your wife or girl, you have a major problem; the potty is isolated by the room with a glass dor with some holes in it.

This hotel is probably the largest in the area and really well located for the old town, right at the end of the pedestrianised street from the main square.

This hotel was such fun to stay at because it is so near the Old Town

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