The breakfast is amazing… Good for one night, or two.

Beds are ok. Breakfast is Chinese tourist class and best to go down after 8 am.

They will charge you for it. Breakfast is included and will be in the restaurant next door: Chinese breakfast (but also toasts and cooked eggs available)

The breakfast consists of tasteless Chinese food, the AC doesn’t work properly and the staff aren’t polite.

Breakfast spread is good, considering this is quite a remote part of Tibet.

Very pleasant and helpful staff, excellent rooms (with creative and lovely decor), decent breakfast.

Breakfast buffet has good selection of sauteed vegetables, eggs. Elevator!

Comfortable beds, great ambiance, immaculate bathrooms, and fantastic breakfasts.

Breakfast options were mostly eastern (Chinese, Indian, Napali) foods (noodles, rice, boiled eggs, veggies, etc).

Location is not great - 5 min taxi to Tashilumpo etc
Service is basically good 
Room is basically clean
Breakfast was OK - mostly Chinese and oily
I would give this three stars, except this was the one place we stayed in Tibet (13 day tour) which had excellent mattresses! !

After getting fresh, rush to the second floor dinning area for buffet dinner.

though the bathroom was very dated), restaurant on top floor we managed to order food via GoogleTranslate (as we don't speak Mandarin), breakfast was OK, in a big room like a banquet hall.

It's clean, comfortable and the bed was great.

The room is clean and the bed is very comfortable.

The rooms were a good size and the beds comfortable.

but the beds were comfortable and room was relatively clean.

The hotel was clean and beds very comfortable.

-Rooms were clean and beds were very comfortable.

Beds were very comfortable, we had a great sleep.

Pros

Comfortable bed ( we slept well) and colorful, cozy rooms with little seating area for two.

Or maybe even one of the most comfortable bed I've had in any hotel.

Comfortable bed, nice decorations, good variety of breakfast.

Comfortable beds, beautifully decorated rooms (looks like you are staying in Tibet) and the nicest beds we've had in 15 days of touring Tibet.

Beautifully decorated Tibetan rooms, comfortable beds, good showers (especially after going to EBC) Breakfasts are standard fare, mainly Tibetan with some western choices.

The beds are comfortable, there is air conditioning in the room and a decent place to eat on the 5th floor.

Comfy bed & clean with all the basic needs & wifi available.

After roughing it out at EBC, a hot shower and comfortable bed were most welcome.

Staff was extremely professional and friendly.

The hotel is an interesting place to stay, friendly staff, everything works.

Walk behind hotel there is a massage center and price is reasonable and friendly as well.

Friendly staff, check in is fast.good soft bed

So says the friendly manager and, after traveling to western Tibet and back, would definitely have to agree.

I would strongly recommend that you find a friendly yak in the hills and stay the night with it as you will be more comfortable than you would at this place.

The staff, especially the manager, were helpful and friendly.

The staff are friendly and extremely helpful.

The staff was also very friendly and welcoming.

The manager on duty was very friendly and chatty.

The lobby manager, a local Tibetan man named Pasang, was extremely friendly, hospitable and helpful.

The rooms were clean and bathrooms were neat & functional.

Our room was clean, AC and WiFi worked, and there was a full breakfast.

Clean rooms, free wifi with good speed and good bed.

Rooms very clean and heat and hot water worked great.

Beautifully decorated hotel with clean rooms in city center location.

The rooms were clean and the heat was reliable (not always so in this part of the world).

The rooms are clean and nice, with comfortable beds.

Our room was clean and warm, beds comfortable, bathroom with hot and cold water, free wifi.

Strange smell in bathroom which was unpleasant.

I'm only bugbear is the smokers everywhere in the hotel, and they obviously don't care about indoor smoking.

It was warm in January, hot water was available 24 hrs and I got a non-smoking room that didn't have any bad smells.

So the stench of smoke while you sleep was uncomfortable.

Only negative is hallways -- ripped up dirty rugs, very smelly.

In the first room the shower drain emptied up out of the drain into the bathroom; in the second, the shower sides emptied into the bathroom so in both cases the bathroom was wet.

Smoking is allowed in the hallway so the corridors smell of smoke .

Many smell of cigarettes since smoking is allowed in a Tibetan rooms.

I did not like the green rubber bath mates on the bathroom floor which smell bad.

While showering halfway, the water suddenly turned scalding hot which made it pretty much impossible to bathe without getting first degree burns.

nothing fancy

the restaurant attached to the place is very good too, ordered the stirred fried pork

only downside is it is far from town - you need your driver

be careful if you sleep opposite the air conditioning and blowing hot air, it dried up my nose and i had problem breathing in the middle of the night.

but it smelt awful so I didn't stay, friends said the chips were good but the rest wasn't great.

Without a goose neck, sewer smells will come up.

The public spaces isn't filled with cigarette smoke.

At the reception during check-in, ONLY Chinese speaking staff.

The staff didn’t even try to wash the mango stains out before asking us to pay.

even though it seemed not a lot of travelers were staying those particular nights and there was staff on site frying eggs.

We did not find the staff to be super helpful when we did need assistance.

We got our guide to translate for us and the reception staff just shrugged.

Service staff were ok due to language problem,

Below are a few points worth mentioning:
+ Staff were efficient,

mostly Chinese/ Tibet focused breakfast -

The staff understands mostly chinese so it is difficult to communicate.

The design, reception, and the rooms are authentically Tibetan design.

Passang the hotel staff also got his points with all of  his professional arrangement.

The staff here are excellent and go out of their way to provide good customer service.

There is not much in this town, except for a place to stop and rest.

Not many restaurants nearby hence you might need to go to the town area or walk down to the right from the entrance about 700m and look for food.

Is a little out of town so can be more difficult to get around.

Do note that the hotel is not located in the town centre.

If you would like to explore Shigatse by foot, the hotel is not located near the town's attractions

Jun, 18, 2019

May, 19, 2019