Highlights were seeing shooting stars and the Milkyway (bring a torch and walk down to the Ventnor sign after dark if it's clear), and taking the scenic coastal bus (stops near the hotel) to the Needles.

however the hallways are painted a dismal mushroom colour which is dark and depressing, and the paintwork is very scruffy.

The only thing that let our experience down was a grubby bathroom and some strange dark décor on our floor ( 2nd).

I did find the corridor outside our room rather gloomy - this being due to the combination of lighting levels and the dark painted walls.

but very dark and with poor lighting, and the bed not supportive enough for us (we didn't sleep very well any night) - but this is of course subjective.

Firstly, you reach the room through a very drab, dark grey painted corridor - The room itself was tired and very ordinary, not what you would expect for the prices being charged - it looked as if dogs had staying, judging by the marks on the walls.

Some of the back rooms can be quite dark.

The parker floor at the entrance needed some attention and the decor in the corridor  whilst in good condition, was dark and a little depressing .

but the room itself was dark and gloomy with excessively dark furniture which did nothing to enhance the atmosphere.

Now for the let downs:
The deluxe room was somewhat compact and dark.

The corridor to the bedroom was very dark and poorly lit.

The corridors to the bedrooms are rather dark - partly because of the 'eco' lighting and also the rather dark  Dijon mustard coloured paintwork.

We paid £ 250 per night ( garden view room ) and 2 days later I am still trying to justify this price - THE ROOM WAS AWFUL ( unpleasant smell, dark, hair in the bathroom sink, and dirty carpet - 3 star being generous ), this really distorted our trip.

The corridors were dark as a result of inadequate lighting and what seemed to be khaki or brown painted walls.

Also the corridors were really dark; brighten up the place with brighter lightbulbs and perhaps in the evenings turn them down to a glow.

It was dark with a poor view of a fire escape.

However the dining room is a liitle lifeless and dark.

The rooms are very mixed, some facing over the gardens towards the sea are great, some are dark and very old fashioned.

The atmosphere of the hotel is warm and friendly and nothing is too much trouble for anyone.

Fabulous food, friendly attentive and efficient staff.

From the moment we arrived, with gentle piano music playing in the reception area, we were greeted by friendly, helpful staff, which continued throughout our stay.

From signing in to departing, the staff were absolutely wonderful - warm, friendly, highly efficient and nothing was too much trouble.

The staff were incredibly welcoming and friendly - especially Mervin, Kerry and Jade.

Fabulous hotel, with friendly, courteous staff, beautiful garden and terrace, lovely rooms with great views, delicious food and superbly located for wonderful walks and secluded little coves.

Staff were friendly and accommodating, we had a wonderful cream tea and returned for drinks later that afternoon.

Staff we lovely and friendly 
Food was beautiful 
Hotel setting was lovely 
We stayed in disabled room and it was not fit for purpose because of my wife’s disability we had to spend over 12 hours a day in the room and it spoiled the over all experience

Lovely property, good food, friendly staff.

Staff are always friendly, professional and attentive.

It was so comfortable - lots of staff, who were all friendly & helpful, great room with amazing view, and a lovely garden (several bits of garden) to relax in - in the shade, in the sun or around the pool.

Very hard to find fault with anything, food was exceptional and service even better, really friendly

Clean and spacious hotel with good quality food served by very friendly staff

A truly relaxing, friendly and reliable hotel to which we will return again and again.

The staff were all really friendly and professional and the food was excellent.

All of the staff are lovely, friendly and polite and couldn’t be more helpful.

Staff were, as they always are, eminently helpful, friendly, pleasant and professional, they really are excellent.

All the breakfasts and dinners were of the highest quality.

Loved it - the hotel service and accommodation were and great the wedding function was managing brilliantly. Food was great, service excellent - food was served so efficiently to all the tables (and was delicious!)

Excellent menu choices and exceptional service from the dining room team.

Once again The Royal provided a comfortable stay with excellent food and service.

We went to the Royal for a family evening meal .

Breakfasts very good, excellent cooked menu, stag=ff happy to provide another pot of coffee and as much toast as needed.

Both breakfast and dinner were exceptional.

We were given a complimentary Champagne cocktail to start and at the end complimentary petit fours on a plate with Happy Anniversary written on it in Chocolate, such a special and thoughtful touch!

Interesting fusion cooking, very well executed and presented.

We also looked forward to eating some excellent food.

The food and service were excellent and enjoyed by all.

Breakfasts were tasty and there was lots of variety.

We ate in the restaurant each evening and the food was outstanding.

Beautiful hotel in superb location, with top notch staff and food.

There was a lovely selection of finger sandwiches and 5 cakes each which were really light and tasty and not sickly at all.

The afternoon tea cakes and cocktails are something you can’t miss and the staff made the experience even better

The most delicious "full English" breakfast I have eaten in a hotel and great food for dinner.

Very thorough service throughout, room comfortable if a little dark (possibly reflecting past Victorian splendour), interesting old menus on the lift wall and a handbook of the hotel thrown in free which illustrates the hotel's interesting history.

The staff should be Congratulated for their exceptional high level of Professionalism and service, nothing was too much trouble, they were incredibly polite and immaculately presented.

The guy in at 1pm gave me a room out of service to stay the night and said I could pay £80 in the morning.

We received a warm welcome from reception and excellent service from all the staff.

We booked last minute and what service we had.

the restauarant is as stand out in terms of quality and service.

The service was fantastic - the staff were particularly good with our children (and dog!).

From the moment we arrived the service was excellent.

A delightful hotel with exceptional food and service.

This charming hotel goes the extra mile in terms of its service and cuisine.

The service received was excellent and the gardens impressive and well maintained.

Amazing hotel, the staff are a credit to this hotel, perfect location in beautiful Ventnor, the food & service is incredible.

Table orders were sometimes very slow and once our pre-dessert 
was entirely left out as they gave us the dessert first.

Had a bit of a rush on so service was slow

Service was also a bit slow at times due to events which was not very excusable.

The service of hot food was very slow, so slow on one occasion we couldn't wait for my husbands breakfast order as we needed to set off for our planned day.

They were very slow to take the order, offer bread, water, etc.

Breakfast service was quite slow & poor in comparison to the dinner service.

Point knocked off as the service was a bit slow

A slight 'fly in the ointment', service is very slow

Service in the dining room was very hit and miss, slow and mixed up orders at both breakfast and dinner with no apology.

Food quality was excellent, only negative was speed of restaurant service quite slow and having to pre-order evening meals for a 5:45pm sit down, would have expected greater continuity of food service throughout day for a hotel of this price range.

but a little slow service on the second evening.

We were surprised at how slow the service is,

My only complaint is that despite having many members of staff wandering around, (at one point I could see more than customers), ordering food was rather slow, at one point my husband even went to the bar to order,

Breakfast service sometimes just a little slow with the tea and coffee 

however service was slow (staff forgot the order - processes should be improved to prevent this).

The room was a little small and quite dated

Not to mention all the unnecessary furniture in a tiny room making it impossible to have room for luggage, let alone two peoples luggage.Even having breakfast sent up was a challenge.

but for the standard of hotel I did not expect a radiator not to be working (or checked before our stay) the dull dreary decor in the corridors and stairs, our room was quite small, no fridge/bar etc, maybe after traveling abroad we expected too much.

Room was bit on the small side and the shower was a bit useless -

We visited on a Daily Telegraph special offer, so our room was on the small side,

The room was small and by the bend in the road and for £170 we assumed we would be on the ground floor. .

Our room was really very small because so much space had been lost when they put in an ensuite bathroom many years ago.

Our room was quite small and rather dated

The room was very small, nicely furnished, had a 6' bed

Bad- paid for upgrade to Premier room, room quite small for price, ensuite had mould around bath & water in sink does not drain away unless you hold the lever down at the back of the tap!

Our room this time was a bit on the small side, too much furniture,

however the room was very small indeed and pretty drably furnished with a large water mark on the ceiling.

though the rooms are a little small and the beds only 4'6" which was a bit too cosy.

Our room was very small and the furnishing were tired.

The family rooms have a small annex separated by a jutting out wall, so at least you can put the children to bed and then utilise the baby listening service whilst eating in the restaurant (there is simply no point in going elsewhere when the food was this good).

A joyful smiling waiter who made every ask or request effortless.

I cannot say anything bad about this hotel and it's staff.

The receptionist was very helpful directing me to the beach.

All the staff made us feel most welcome and they made an exceptional effort to make us feel like we were the most important guests there.

Our family stretched in age from 88 down to 7 and the patience and tolerance of the staff and other guests was exceptional.

Totally recommend this hotel.the staff were very nice and helpful.

We were warmly welcomed by the staff at reception.

The hotel reception and the staff working there were so lovely and welcoming.

We regularly come to stay at the Royal I was brought up on the island so it’s lovely having the perfect accommodation to go stay In with my family and not far from the beach priority red funnel booking and we came in an electric car so it’s helpful to know we can charge it for free at the royal to.

Special shout out to Isabella one of the waiting staff and to Daniel who was extremely attentive and both professional and fun

The staff are unfailingly polite and helpful.

The Royal Hotel

small room

dark

slow

restaurant

staff

service

Was offered a fan, had to settle for using the duvet cover as a sheet.

Very hot and the fan was not adequate for 2 adults and 2 children.

There was no aircon nor even a fan, one was eventually provided, bearing in mind that this was the week of the UK heatwave.

However, I would say that there was a bit of a gap in the level of the single room which was stuffy and poorly ventilated, with a lot of noisy extraction fans near by.

The only negatives I had was no air con in the room which at night was a bit hot

The only real downside was the lack of air conditioner during hot summer days.

The weather wasn't great and storm Alex blew his way in on our last night

Very disappointed by the rudeness of 'THE OWNER ' sides of pool dirty, Jucuzzi freezing cold, not recommended andI certainly wouldn't stay there !

only thing i would suggest is installing a lift- i know its an old hotel/building

The room itself was very hot thanks to the fact it was so sunny and there is no air conditioning, so if you are visiting in the summer it maybe wise to ask for a fan / the hotel provide one in the room.

There was dust in the middle of the radiator which had been there for a while, and was very unsightly, also the bath panel was broken and the wardrobe was unsafe and could fall on a child.

.please consider installing an over bath grab handle in those rooms with a shower over the bath.

The eight course gala dinner prior to the entertainment was accompanied with party hats and balloons that you blew up and released to fly around the restaurant. Each bag of 2 balloons contained you own mouth tube (so no germs were freely given away!)

but I had to report that the television needed retuning and one of the radiators was cold.

Whilst there was a note warning of water temperature variation,  when used, the water pressure was far too low for a safe shower and it would go from a comfortable heat to scalding hot to freezing in a matter of seconds so not safe for anyone especially not  my 4 year old grand daughter.

On returning to room after the evening out there was a towel under the radiator, the carpet was still wet and room still smelt.

Radiators looked like they'd never been dusted, carpets were stained, walls had flacking or broken plaster.

The service was stuffy (very old fashioned) and not very professional.

Our only "issue" was it was very hot in the room - no heating on -

we did go to the main desk to have a word regards maybe someone fixing the radiator.

A great base to walk to the beach, Shanklin Chine and old village.

My daughter and I had a beautiful room with balcony looking out over Sandown Bay.

The hotel is set in a quiet street close to Shanklin Old Town and the natural wonder of Shanklin Chine, and it is accessible to the beach by its own steps.

All in all I could not reccomend this hotel more, the walk down the cliff to the beach is beautiful and the old village has plenty of interesting shops and eateries.

The hotel is close to the beach and other amenities as well as a short drive from many of the islands attractions.

Good views of the sea and a set of steps takes you down to the beach.

Excellent hotel with fantastic views over the bay.

The grounds are beautifully maintained, the location gives an incredible view of the sea and it is a short distance into Shanklin old town or down to the beach by foot.

We love the location with easy access to the beach.

Location of the hotel is great -  a short walk to Shanklin village,  and if you can manage the steep steps, a relatively short walk down to the beach.

We were pleased we took our own beach towels for use in the hot tub and pool.

We had glorious weather and made good use of the pool and nearby beach.

There’s a steep coastal path to the nearby Shanklin beachfront which has a Sandy beach and amusements etc.

Luccombe Hall Hotel is in a cliff side position with beautiful views from the restaurant overlooking Luccombe Bay.

A superb half board holiday at this beautiful hotel on the coast at Shanklin.

We stayed in the executive room for a night which had a huge balcony that overlooked stunning views of the surrounding Shanklin coast.

Easy to get around by bus and  a lovely walk to Ventnor from the hotel on the coastal path.

Lovely hotel with a sea-view on the south-eastern coast.

The Luccombe Hall Hotel is near these landmarks: Shanklin Chine, The Isle of Wight Donkey Sanctuary, Wildheart Animal Sanctuary, Puckpool Park, Isle Of Wight Coastal Footpath, Royal Navy Submarine Museum, The Mary Rose, Hayling Billy Trail, Hurst Castle, Waterlooville Market, West Walk, Solent Sky Museum, St Nicholas Church, Fishbourne Roman Palace, Rhinefield Ornamental Drive, Shanklin to Ventnor Coastal Walk, Amazon World Zoo Park, Blackgang Chine, Seagrove Bay, Ryde Beach, Isle Of Wight Festival, HMS Alliance Submarine, HMS Victory, Funland, The Needles, Horizon Leisure Centre Waterlooville, Track Party - Epic Playtime, Mayflower Theatre, Shanklin Beach, Steve's Beach, Steephill Cove Beach, Nunwell House and Gardens, Haven Falconry, Park of the Dead, Gosport Ferry, Portsmouth Historic Dockyard, Langstone Harbour, Colwell Bay, The Chesapeake Mill, Braxton Gardens, The Crafty Chocolatier, SeaCity Museum, Whitefield Moor (and car park), West Dean Gardens, Shanklin Theatre, Ventnor Park and Putting Green, Yaverland Beach, Bembridge Harbour, Monique Lucas, Quarr Abbey, Little Woodham Living History Village, Spinnaker Tower, Eastoke Corner Beach, Sturt Pond, Bay Tree Gifts and Parua, Plough & Barleycorn Waterlooville, Steamship Shieldhall, New Forest Polo Club, Kingley Vale, Rylstone Gardens, Dinosaur Isle, Ventnor Botanic Garden, Bembridge Fort, Isle of Wight Bus & Coach Museum, Gosport Diving Museum, The Station Theatre, Royal Armouries - Fort Nelson, The New Forest Paddle Sport Company, St Mary's Stadium, Chichester Cathedral, St Blasius Church, Shanklin, Alverstone Mead Nature Reserve, Appley Beach, Red Squirrel Trail, HMS Warrior 1860, Explosion!

Breakfast ok. No choice of cold meat or cheese on the buffet.

No free cold water to the room, despite there being a heatwave.

This is the first time we’ve all had pool days together as it’s normally just too cold for me so that really did make a big difference to our time away.

Each room also has a fridge in case you want some cold fizz.

but Unheated water and so cold so not used .

Unfortunately the pool outside of our room was cloudy, had a large amount of leaves and debris in it, was cold and a big green ring around the outside.

although it was clean the next day, and the sauna, which seemed to be temperamental as it was stone cold after we had requested it be turned on 30 minutes earlier.

Having a soak in the hot tub while it was cold and chilly was a great experianct.

Very warm and cosy, despite the very cold weather.

although being on the ground floor we could unfortunately hear the little children above us walking/running around.The facilities were great for kids although the swimming pool was very cold.

Because the weather was cold, we only used the outdoor play area and steps right down to the beach once.

though which I'm afraid their is no excuse for was the cold shower I had on the Saturday night!!

Unfortunately it was too cold for a dip in the outdoor pool

Food very bland and cold on first night, hotter on second

I would advise anyone to avoid planet buffet, this was by far the worst establishment we have ever eaten, the food was cold and bland which was surprising as they had only just opened the door, we ordered our drinks and they gave us mini cans to pour ourselves into the spirits, my partner ordered a bottle of becks and was given alcohol free

The waffle was cold and hard and I could only eat the ice cream.

The staff in the Restaurant gave excellent service, were courteous and friendly and simply brilliant

All the staff were extremely friendly and helpful.

The service was very good and staff friendly.

To be fair the duty manager who greeted us was very friendly and informative so is I feel the only real credit to the place is your front of house staff as all were completely on the ball.

Overall good staff all very friendly and helpful we had a lovely time at this hotel and would recommend.

Staff were extremely friendly and attentive, especially Cathy on reception who helped me with surprises for my boyfriend’s 50th.

The restaurant staff were friendly and the food fresh and hot.

The staff are all really friendly and not just reception and waiting staff,

All of the staff are very friendly and helpful.

but in our view: 

Positives-Nice hotel although a little tired in places, friendly and helpful staff.

There were two games rooms, a soft play toddler area, 3 swimming pools, a children's menu that actually sold child friendly food (nuggets/sausages/pasta/chips/pizza/fish fingers/veggie sticks/baked beans/fresh vegetables) and a play ground.

The waiting staff in the restaurant were so friendly and kind, Mike was especially welcoming as were all of the others.

All staff, especially in the restaurant were very welcoming and friendly, working very hard to accommodate all guests needs.

There were positives, the restaurant staff were friendly and did their best to help.

The hotel staff just couldn't have been more helpful and were, without exception, pleasant and friendly.

As always the hotel is kept very clean and all the staff are friendly and helpful.

This makes no sense
It felt like a form of blackmail - no signature, no room
Staff were very accommodating and polite, communal and private areas were very clean,  gardens exceptional, views amazing, food was average (but could have been served hotter), decoration crisp and well maintained,

Our room was nicely decorated with a lovely balcony overlooking gardens and the sea.

Lovely breakfasts with a conservatory area which gives a gorgeous view over a well kept garden and the sea.

The bar area had all new chairs and and sofas , a new bandstand for when musicians can play in the stunning gardens - this place seems to be striving year on year to go that extra mile and I can’t wait to see what next year brings.

The gardens were immaculate & very pretty.

The kids cabin style bunkeds kept them happy and the ability to walk straight out into the gardens and to the outdoor pool was perfect.

Musicians entertain guests every evening during the summer months, either in the lounge or gardens (where a new gazebo has been added).

Lovely gardens on the grounds and pools/sitting areas to enjoy the vistas.

We stayed in 29 garden Room with hot tub and it was so clean and modern.

Loved it 
They've Upgraded the swimming pool area, garden being upgraded aswell.

Stayed in a Garden room with Hot Tub  overlooking the pool which was superb.

The rest of our family stayed in one of the lovely garden rooms.We had a great time, the weather was particularly kind to us which enabled us to have daily dips in the outdoor pool.

The room was perfect with a balcony and great view of the gardens and the sea.

Great hotel with lovely garden, two heated outdoor pools, great views over the sea from the restaurant.

Our rooms ranged from a single to the family garden with hot tub and everyone said the room were clean and met their needs.

The sister hotels outdoor pool was about 1 minute walk through the well kept gardens   Even

You will not be disappointed as you walk to the dining room and wander round the gardens at Luccommbe Hall the view is stunning and it's tranquil and quiet.

We booked a room with a garden and hot tub which was brilliant.

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