Was offered a fan, had to settle for using the duvet cover as a sheet.

Very hot and the fan was not adequate for 2 adults and 2 children.

There was no aircon nor even a fan, one was eventually provided, bearing in mind that this was the week of the UK heatwave.

However, I would say that there was a bit of a gap in the level of the single room which was stuffy and poorly ventilated, with a lot of noisy extraction fans near by.

The only negatives I had was no air con in the room which at night was a bit hot

The only real downside was the lack of air conditioner during hot summer days.

The weather wasn't great and storm Alex blew his way in on our last night

Very disappointed by the rudeness of 'THE OWNER ' sides of pool dirty, Jucuzzi freezing cold, not recommended andI certainly wouldn't stay there !

only thing i would suggest is installing a lift- i know its an old hotel/building

The room itself was very hot thanks to the fact it was so sunny and there is no air conditioning, so if you are visiting in the summer it maybe wise to ask for a fan / the hotel provide one in the room.

There was dust in the middle of the radiator which had been there for a while, and was very unsightly, also the bath panel was broken and the wardrobe was unsafe and could fall on a child.

.please consider installing an over bath grab handle in those rooms with a shower over the bath.

The eight course gala dinner prior to the entertainment was accompanied with party hats and balloons that you blew up and released to fly around the restaurant. Each bag of 2 balloons contained you own mouth tube (so no germs were freely given away!)

but I had to report that the television needed retuning and one of the radiators was cold.

Whilst there was a note warning of water temperature variation,  when used, the water pressure was far too low for a safe shower and it would go from a comfortable heat to scalding hot to freezing in a matter of seconds so not safe for anyone especially not  my 4 year old grand daughter.

On returning to room after the evening out there was a towel under the radiator, the carpet was still wet and room still smelt.

Radiators looked like they'd never been dusted, carpets were stained, walls had flacking or broken plaster.

The service was stuffy (very old fashioned) and not very professional.

Our only "issue" was it was very hot in the room - no heating on -

we did go to the main desk to have a word regards maybe someone fixing the radiator.

A great base to walk to the beach, Shanklin Chine and old village.

My daughter and I had a beautiful room with balcony looking out over Sandown Bay.

The hotel is set in a quiet street close to Shanklin Old Town and the natural wonder of Shanklin Chine, and it is accessible to the beach by its own steps.

All in all I could not reccomend this hotel more, the walk down the cliff to the beach is beautiful and the old village has plenty of interesting shops and eateries.

The hotel is close to the beach and other amenities as well as a short drive from many of the islands attractions.

Good views of the sea and a set of steps takes you down to the beach.

Excellent hotel with fantastic views over the bay.

The grounds are beautifully maintained, the location gives an incredible view of the sea and it is a short distance into Shanklin old town or down to the beach by foot.

We love the location with easy access to the beach.

Location of the hotel is great -  a short walk to Shanklin village,  and if you can manage the steep steps, a relatively short walk down to the beach.

We were pleased we took our own beach towels for use in the hot tub and pool.

We had glorious weather and made good use of the pool and nearby beach.

There’s a steep coastal path to the nearby Shanklin beachfront which has a Sandy beach and amusements etc.

Luccombe Hall Hotel is in a cliff side position with beautiful views from the restaurant overlooking Luccombe Bay.

A superb half board holiday at this beautiful hotel on the coast at Shanklin.

We stayed in the executive room for a night which had a huge balcony that overlooked stunning views of the surrounding Shanklin coast.

Easy to get around by bus and  a lovely walk to Ventnor from the hotel on the coastal path.

Lovely hotel with a sea-view on the south-eastern coast.

The Luccombe Hall Hotel is near these landmarks: Shanklin Chine, The Isle of Wight Donkey Sanctuary, Wildheart Animal Sanctuary, Puckpool Park, Isle Of Wight Coastal Footpath, Royal Navy Submarine Museum, The Mary Rose, Hayling Billy Trail, Hurst Castle, Waterlooville Market, West Walk, Solent Sky Museum, St Nicholas Church, Fishbourne Roman Palace, Rhinefield Ornamental Drive, Shanklin to Ventnor Coastal Walk, Amazon World Zoo Park, Blackgang Chine, Seagrove Bay, Ryde Beach, Isle Of Wight Festival, HMS Alliance Submarine, HMS Victory, Funland, The Needles, Horizon Leisure Centre Waterlooville, Track Party - Epic Playtime, Mayflower Theatre, Shanklin Beach, Steve's Beach, Steephill Cove Beach, Nunwell House and Gardens, Haven Falconry, Park of the Dead, Gosport Ferry, Portsmouth Historic Dockyard, Langstone Harbour, Colwell Bay, The Chesapeake Mill, Braxton Gardens, The Crafty Chocolatier, SeaCity Museum, Whitefield Moor (and car park), West Dean Gardens, Shanklin Theatre, Ventnor Park and Putting Green, Yaverland Beach, Bembridge Harbour, Monique Lucas, Quarr Abbey, Little Woodham Living History Village, Spinnaker Tower, Eastoke Corner Beach, Sturt Pond, Bay Tree Gifts and Parua, Plough & Barleycorn Waterlooville, Steamship Shieldhall, New Forest Polo Club, Kingley Vale, Rylstone Gardens, Dinosaur Isle, Ventnor Botanic Garden, Bembridge Fort, Isle of Wight Bus & Coach Museum, Gosport Diving Museum, The Station Theatre, Royal Armouries - Fort Nelson, The New Forest Paddle Sport Company, St Mary's Stadium, Chichester Cathedral, St Blasius Church, Shanklin, Alverstone Mead Nature Reserve, Appley Beach, Red Squirrel Trail, HMS Warrior 1860, Explosion!

There was a varied choice of food on offer for breakfast and dinner.

but breakfast (which was included in the price) had an abundant choice to suit most diets and our room/balcony was wonderful with view over the swimming pool and the sea.

The staff were lovely, especially the manager and we enjoyed a wonderful breakfast.

Lovely breakfasts with a conservatory area which gives a gorgeous view over a well kept garden and the sea.

I’m assuming that the fresh baked croissant options were added to the menu so you could save throwing away the ones used on the buffet the day before??

Fourthly and, for my father in law, most importantly, the food is delicious!

Fruits, yoghurts and cooked breakfast kept everyone satisfied.

Decent food choice for breakfast and evening meal.

We thought the breakfasts in the hotel were particularly good (poached eggs served perfectly every day of our week long stay).

We loved both the indoor and outdoor pools/hot tubs  and the breakfast has filled us up for the rest of the day!

We all enjoyed the food, breakfast and evening meals choices are very good.

The breakfast was great and the dinners were well worth the money.

Breakfast was very good with lots of choices from English breakfast to continental one.

Breakfast was OK, provided you avoided the mushrooms.

We ate dinner in the hotel 4 out of the 6 nights and the food was of a very high standard and delicious.

There is a good selection for breakfast and evening meals.

Breakfast ok. No choice of cold meat or cheese on the buffet.

No free cold water to the room, despite there being a heatwave.

This is the first time we’ve all had pool days together as it’s normally just too cold for me so that really did make a big difference to our time away.

Each room also has a fridge in case you want some cold fizz.

but Unheated water and so cold so not used .

Unfortunately the pool outside of our room was cloudy, had a large amount of leaves and debris in it, was cold and a big green ring around the outside.

although it was clean the next day, and the sauna, which seemed to be temperamental as it was stone cold after we had requested it be turned on 30 minutes earlier.

Having a soak in the hot tub while it was cold and chilly was a great experianct.

Very warm and cosy, despite the very cold weather.

although being on the ground floor we could unfortunately hear the little children above us walking/running around.The facilities were great for kids although the swimming pool was very cold.

Because the weather was cold, we only used the outdoor play area and steps right down to the beach once.

though which I'm afraid their is no excuse for was the cold shower I had on the Saturday night!!

Unfortunately it was too cold for a dip in the outdoor pool

Food very bland and cold on first night, hotter on second

I would advise anyone to avoid planet buffet, this was by far the worst establishment we have ever eaten, the food was cold and bland which was surprising as they had only just opened the door, we ordered our drinks and they gave us mini cans to pour ourselves into the spirits, my partner ordered a bottle of becks and was given alcohol free

The waffle was cold and hard and I could only eat the ice cream.

This makes no sense
It felt like a form of blackmail - no signature, no room
Staff were very accommodating and polite, communal and private areas were very clean,  gardens exceptional, views amazing, food was average (but could have been served hotter), decoration crisp and well maintained,

Our room was nicely decorated with a lovely balcony overlooking gardens and the sea.

The bar area had all new chairs and and sofas , a new bandstand for when musicians can play in the stunning gardens - this place seems to be striving year on year to go that extra mile and I can’t wait to see what next year brings.

The gardens were immaculate & very pretty.

The kids cabin style bunkeds kept them happy and the ability to walk straight out into the gardens and to the outdoor pool was perfect.

Musicians entertain guests every evening during the summer months, either in the lounge or gardens (where a new gazebo has been added).

Lovely gardens on the grounds and pools/sitting areas to enjoy the vistas.

We stayed in 29 garden Room with hot tub and it was so clean and modern.

Loved it 
They've Upgraded the swimming pool area, garden being upgraded aswell.

Stayed in a Garden room with Hot Tub  overlooking the pool which was superb.

The rest of our family stayed in one of the lovely garden rooms.We had a great time, the weather was particularly kind to us which enabled us to have daily dips in the outdoor pool.

The room was perfect with a balcony and great view of the gardens and the sea.

Great hotel with lovely garden, two heated outdoor pools, great views over the sea from the restaurant.

Our rooms ranged from a single to the family garden with hot tub and everyone said the room were clean and met their needs.

The sister hotels outdoor pool was about 1 minute walk through the well kept gardens   Even

You will not be disappointed as you walk to the dining room and wander round the gardens at Luccommbe Hall the view is stunning and it's tranquil and quiet.

We booked a room with a garden and hot tub which was brilliant.

We had a superior balcony room over looking the Beautiful gardens and a sea view.

Followed by  miserable stair case, which felt like going to the basement in a car park with a musty smell.

I have an arthritic hip so it is a challenging room to get to for me, having to get up two flights of stairs (the last one on the narrow side),

Very long steep stairs to the beach, for the fit only.

but it was up 36 stairs the second lot being very steep and narrow.

but a lot of people of our would not have been able to manage the stairs.

but everything has been sympathetically updated, however we feel it important that potential guests know that there is no lift and most rooms entail climbing stairs.

The room is accessible after three flight of stairs with the last flight of stairs too narrow and steep wouldn't recommend to people with bad knees and heavy luggage.

Money taken on checking in
Entry stairs difficult for me to use steep and narrow (I’m a fit 45 yr old man)
Bed uncomfortable (had to take pain killers at 2am to aid sleep)
Room small and furniture was cheap white and old fashioned. Two fat flies entered the room at 2am (windows and door closed?)

No lift and lots of stairs to the room, up and down.

Immediate attention required as to loose carpets on the stairs which was very dangerous, I slipped twice.

We also felt that there was a safety issue with the stairs leading up to our level.

The age of the property does mean that there are some narrow corridors and steep stairs (no lift)

but you had to go up some very steep narrow stairs to get to room no 12
 scaffold outside window so no view smell from kitchen with window open.

The carpets in the hall and on stairs either need a very deep clean or replacing.

The stair carpet couldn’t have been hoovered often as there was a shingle stone which proudly kept its place our entire stay.

though that there's no lift at this hotel, so if you have difficulty getting up stairs then this is not the hotel for you.

after arriving we unpacked & headed down stairs for dinner.

Was a bit worried as we followed the lady to our room down some stairs

Had a nice room in recently decorated area at top of hotel, not the easiest to get to up steep narrow stairs

My mother in law walked into the hotel and said ‘it feels like coming home!’ Everyone is smiling, they cannot do enough for you and we saw all the same staff as last year - that speaks volumes.

The island has an abundance of walking and open spaces too.

Also short walk to the pretty village nearby.

All the staff are lovely and the hotel is in a great location, where you can walk into Shanklin town easily for the shops/restaurants.

Situated in the 'best' end of Shanklin close to the chine and old village, a short walk away, it also provided a convenient base for exlporing.

but walk into Shanklin centre not a problem.

a must visit
Great pubs just minutes walk away

Will come again!

Now it has a balcony, a spotless new bathroom with a walk in shower,  and a fridge!

What a lovely place to stay staff are friendly and helpful food is excellent and facilities are great 
Thank you for everything 
We certainly will be going back there again Rooms are nice and big and cleaned everyday swimming pool inside with spa and sauna always available especially after a long walk

Great location, short walk to centre of Shanklin and lovely hotel with hot tub and indoor swimming pool.

The old town is nearby and it is a lovely walk down to the seafront.

Had a wonderful stay here for 2 nights.. it’s great location just on the cliff with a walk down to shanklin beach.

We were then shown to a room that had obscure glazing to the main window, presumably for fear we might see the walls and roof of what proved to be the kitchen area below.

but with only one window it was quite dark in there.

The photos below are from our bedroom window

however we had to close the windows several times due to a cigarette smoke (and the hotel allegedly applies no-smoking policy).

The electric blind had to be connected to a charger in order to make it work.

No shower curtain meant holding show head with one hand and shower gel with other hand whilst sitting on the side of bath to not wet the floor (shower and bath not really very useable)
Tap marker for hot tap missing
Poor repair on shower head holder .

and repair the guttering, which leaks on to the roof below making a loud dripping noise forcing us to keep the windows closed overnight (unfortunately the weather wasn’t kind to us!).

Men also chatting and standing in front of and walking past our windows which only had blinds so privacy was seriously breached.

Overall the corridors looked neglected - the fire doors were distinctly grimy and windows needed re-painting.

Single glazed windows letting in the wind and a room that could have done with an overhaul years ago.

but am so glad I got up and opened the blinds - see pic attached!!

but when we looked out the window we had a sea view.

but the conservatory dining area windows were very dirty!

but the outside window cills were extremely dirty.

The room had a smokey stale smell when we arrived (which was 5pm after a hot sunny day and the windows were wide open for us) and a terrible drain smell coming from the bathroom the day we left.

although they could do with blackout curtains.

High ceilings and very little light due to huge curtain hanging across wall where the window is.

Luccombe Hall Hotel

cold

window

stair

garden

beach

walk

Julie and kris on reception were very chatty and pleasant and helped with all our enquiries, breakfast was wonderful and we will be recommending you to our friends and family and we will return.

The breakfast was outstanding all you could possibly want the choice of cold things was extensive and the cook to order was delicious.All the food was of great quality.

The majority of staff were extremely friendly, particularly at breakfast which was freshly cooked backed up by fruit, cereal and toast.

Breakfast was excellent both for choice and quality.

Breakfast is excellent with a combination of buffet and hot meal.

The breakfast was included in our room rate and was simply delicious, especially the eggs benedict!

The highlights were the swimming pool and the food - breakfast at the Manor Hotel and Dinner at Luccombe Hall.

The breakfast is very good, quality food stuffs used so very tasty and excellent cooked and served.

that we had.. kind friendly and welcoming.. its been a pleasure to stay in such a nice setting Breakfast choice and quality A1.

Excellent family stay, great facilities and lovely breakfast buffet.

The facilities are great and it was fab for the dog too, I particularly like that you can leave the dog for a short time in the room while you are in the building  (eg while you have breakfast).

Maisie is already missing the sausage that was prepared specially for her at breakfast each morning.

Great friendly staff, delicious breakfast.

At breakfast you had a wide range out Choice which would suit everyone.

Excellent hotel,fantastic location and facilities,even had a hot tub!,breakfast was excellent and the quality was second to none,very attentive Staff couldn’t do enough for you,We are definitely looking forward to going back at some stage.

A wonderful choice for breakfast   A very enjoyable staff would definitely return.

Breakfast was very generous buffet & choice of fry up including vegetarian option with Quorn sausages, you get access to the indoor pool in the neighbouring Luccombe Hall.

Staff were friendly with nothing too much trouble, hotel spotless and a great breakfast choice.

The food was great too (we had dinner and breakfast).

We visited with our 9 year old son, 1 year old dog and the grandparents!!

It has plenty to offer for both adults and kids alike.

but she enjoyed sitting at the pool side with an evening drink whilst myself and my daughter took a little trek down.

They could not do enough for you, whether re-arranging the ferry and room so we could stay an extra night, providing knowledge on the local area or ensuring our fur baby was treated like royalty.

Everyone made an effort to ‘fuss’ over our dog Boy and remembered Boy.

We would happily have stayed as long as possible, my daughter cried as she didn't want to leave.

With 11 adults and 6 children ranging in age from 9 months to 13 years in the party, it was a tall order to satisfy the requirements of everyone in the party,

We are currently staying with our daughter and her partner for a couple of days between Christmas/new year and have been delighted so far☺️
Expectation wasn’t especially high for a three star

This is the perfect booking for a lone individual, couple, elderly, with young children or on business - great all-rounder all year.

Children really loved the indoor pool and grounds.

Thank you, to all the staff at both your hotels for their wonderful and welcoming attitude to not only myself, husband and daughter

I have stayed at the Manor before and returned with my daughter for six nights.

Great facilities (our kids really enjoyed pool table/games room as well swimming pool.

We travelled as a couple (early 50's) on our first proper trip since our children went to University.

The breakfast pancakes with blueberries were an absolute treat for the kids.

although still great and kids had no complaints.

We stayed just overnight whilst revisiting the island to visit sons, daughters and mothers.

We travelled with teenage daughters, grandparents and other family members and everyone enjoyed their stay.

Also kept mentioning their hygiene standards which are questionable after seeing the toilet in our room which I was inches away from getting sick all night.

The room was average, ripped curtain, thin walls so you could hear neighbours next door and the constant walking around at all hours from guests above.

Our only criticism was you could hear your neighbours in the next room and the doors could do with updating as they slam very easily.

The nightly trek around to the other hotel for dinner is very inconvient bad lighting in the gardens made it dangerous and the walk by road  equally bad, trees obstructing lamp posts and uneven pavements,  by car, parking in the road
as car parks full up with large cars and small spaces.

The only problem is that we had a room on the ground floor  and we could hear our upstairs neighbours walk around.

Taken off one star because walls were very thin & unfortunately our neighbours & their dogs were very loud!

Shockingly bad decor, probably unsafe electrically due to exposed PVC cables everywhere, including outside.

It was small, tired, dated, and looked out onto a flat roof and the balconies of the neighbourhood properties,

We could here the neighbours walking in their room and taking a shower.

That wasn’t spoiled by paper-thin walls and neighbours watching deafening television late at night.

but was obliged to watch Netflix on my ipad with earphones because the neighbours were very disturbed by room TV which wasn’t loud but we shared all our sounds because the walls were so thin.

although thin walls if you have loud neighbour.

I could not sleep as the neighbor had a radio on all night.

It was hot and airless without an open window and our neighbours got up (noisily) at 6.30am !

The bathroom was of an age where you would certainly consider a new one and the shower door did not open more than a few centimetres meaning getting in and out was borderline dangerous,

but limited hours and we had to walk through the garden in the dark to get there, which was a little dangerous perhaps considering there were two uncovered outdoor pools to navigate too)!

Unfortunately, on the first night we had a noisy neighbour in the room above, walking up and down at 4am, which given we had a child and a puppy needing sleep, didn't really work.

but we soon trained him that they were "neighbours" and he should not bark!

but even without that you could hear the bathroom light switches in the adjoining rooms, shower and wardrobe doors opening, the tv, it was basically like being in the same room as your neighbours.

It was incredibly important for us to take our dogs with us and this hotel is very dog friendly.

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