Despite having fun with the activities, I personally believe maintenance should be a priority considering broken tiles may lead to safety hazard (pictures attached).

Were it not for a few minor things like the wifi in our room cutting out, and the plug in our jacuzzi being broken we wouldn’t be able to fault the stay.

On this occasion a tumbler was chipped in the bathroom - I’m not sure if the chip was already there or broken by one of our kids

need a little improvement on the kidsclub as mainly of its toys are old and broken and could add mini slides like the one in Bandung.

but not ideal for small children because of JL Sunset being incredibly busy and all the seminyak roads are very busy and not suitable for prams (also because of broken paths, potholes etc).

If travelling with a broken ankle you really need the knee scooter.

But the highlight of this place by some margin are the staff - there are lots of them, they work hard, are super friendly and beautiful people and deserve every tip they get.

Check in was fast, staff were friendly, the Manager who is from Australia approaches his guests and asks how their trip is going and if they enjoying their stay.

Very friendly and always there to lend a hand.

The staff are really helpful and friendly, always on hand if you wanted anything.

The accommodation, restaurant, pool, roof top bar and most of all, the wonderful friendly staff made our experience awesome.

The lobby is opulent, the rooms are spacious and comfortable with luxurious toiletries supplied, the pool is sparkling and the staff are friendly and helpful.

The staff are fabulous, friendly and welcoming.

Norris, the FB manager was very welcoming and friendly, and introduced us to all the facilities and services that the hotel had to offer.

Trans Resort Seminyak definitely is the best choice to stay with family n friends, in terms of service n hospitality, they are so warm n friendly, they make u feel at home.

All of the staff were amazing, friendly, and the service was excellent.

The best bit of the hotel is the friendly staff, they go over and above to make sure you have the best time.

Fantastic family resort, staff are friendly and very helpful.

We took all 3 of our children to which the staff were so kind, friendly and patient.

The staff are so friendly and helpful, the room is very comfortable and the buffet breakfast is incredible and changes daily.

The staff at The Trans are amazing, they cannot do enough for us and are so friendly.

The pool was very large, one section has a small beach area for children and parents with sun beds and parasols.

It was quiet during our stay with several families with young kids having a great time.

Sure I'll be back with my son. Thank you :)

Hotel very good with cozy ambience
great and fast service 
Swimming pool clear and wide not too deep, so we can swim around freely, great for family with children.

The slide was great and the kids enjoyed going down it a million times.

Thanks for the hospitality and gave surprise my son  birthday’s cake at the restaurant.

Being in my 40's though, and with adult kids, I will definitely book a villa on my next stay for the added peace, tranquility and privacy.

My grandchildren had a lovely time in the kids club .

Thank you again for being so kind to me, my wife and my son.

However, the down side is the hotel do not have access to any beach or the ocean view.. 

My family enjoyed the pool area.. my baby girl loves playing with the sand..

Our children are already saving their pocket money so we can return again next year!

The kids enjoy the kids club and the staff throughout the entire resort are fantastic.

Kids club is fantastic and they also have nannying services.

Trans is ideal for families (waterslide for the kids)

Our family of five (2 adults and 3 teenage  children) recently stayed at the Trans Resort and had a fantastic time.

The 80 metre long outdoor pool is fantastic with a shallow end for the kids, separated from the deeper main pool.

Our kids were moved to a twin room in the following night and the room was miles away from us with bad internet connection.

Our families enjoyed the kids club, the gym & the spa facilities.

but it would be great for kids too as there seemed to be loads of activities for them to do.

The balcony had a day bed and a jacuzzi which added a luxurious feel to it.

Beautiful main property, amazing pool area and wonderful warm staff.

This includes everyone including the guys out the front managing traffic to the room cleaners, pool and gym guys, restaurant, reception etc etc.

They’re honestly beautiful with your own pool and serviced by your personal

The Villas are incredibly lavish and located in a lush garden setting with a beautiful pool and cabana.

I believe that every room have balcony, and the unexpected part yet should be fully anticipated is the jacuzzi.

The kids loved the swimming pool it’s amazing, half is like a sand pool and the other half is a normal pool.

The rooms are amazing ( wish we had booked a room with direct access to the pool) .

The quality room products were superb from bedroom, sofa, bathtub whirlpool, terrace balkon.

The outdoor jacuzzi was great to unwind in at the end of the day.

They have daily games in the pool which are great.

Awesome pool, kind staff, high-quality bathrobe, comfy bed, and meals were impressive.

The resort was spotless, the pool was exceptional and staff second to none.

The rooms are spacious, spotless and modern and each balcony has a pool view, which is lovely.

However, I ordered in room service and some snacks by the pool that turned out to be delicious..

There is also an a’la carte breakfast menu which had a good choice.

Wonderful breakfasts, rooftop bar cocktails, and spa treatments.

6 Star Hotel as the service from staff are so welcoming and willing to make sure your stay is fabulous, delicious breakfast with foods from around the world, the ambience, luxury rooms, and cocktails on the roof top lazing on big sofa beds with a blazing fire pit and view over Seminyak. Amazing!

The Trans resort Bali is total luxury, in every way - from the size of the rooms, the toiletries and facilities, to the food and  the top notch, attentive service.

Plus there were quite a few options on the A La Carte menu.

Although a busy street (where isn’t it busy in that area), it’s close to the main shopping and eating streets in Seminyak, and still walkable to beach.

All the food, drink, cocktails, etc… was fantastic and the facilities were first rate.

The service from check in , restaurant, room service & all the personal were fantastic.

The The Trans Resort Bali is near these landmarks: Double Six Beach, DMZ Bali 3D Art Museum, Batu Belig Beach, Lovina Tours, Perancak Beach, Canggu Beach, Putu Bali Tour, Waterbom Bali, Kinship bali tour, Bali Wake Park, Caow Eng Bio Chinese Buddhist Temple, Tanah Lot Temple, Samasta Lifestyle Village, Taman Ayun Temple, Uluwatu Temple, Sangeh Monkey Forest, Payangan Market, Aan Secret Waterfall, ESD Bali Tour, Seminyak Beach, Kharisma Antiques Bali, Legian Beach, Flow Beauty Lab, Batu Bolong Beach, Benoa Harbour, Taman Festival, Jimbaran Bay, Ogoh-Ogoh Museum, Pura Penataran Er Jeruk, Pandawa Beach, Taman Mumbul, ESD Bali Tour, Cempaka Belimbing Cycling & Trekking, Nyaman Gallery, Petitenget Beach, Garlic Lane, Beachwalk Shopping Center, Berawa Beach, Bali Dirt Bikes, Casa Home Spa, Pererenan Beach, Bajra Sandhi Monument, Jimbaran Fish Market, Tanah Lot Cycling Tours, Ulu Watu Beach, Sangeh Traditional Village - Day Tours, Saraswati Temple, Bali Njoey Bike Tour, Purpa Fine Art Gallery Seminyak, Syah painting, Dalem Kahyangan Temple, Mother Huckers Axe Club, Bali Sea Turtle Society (BSTS), Alternative Beach, KTS Jaen Cooking Class, PT.

A lot of the food during breakfast are left with no lid and guests could take their own food in the buffet with no mask on.

Food very delicious especially fish with sambal rica rica

We ordered food and drinks and all was great!

I consumed In Room Dining and very surprised that the quality of food and taste met my qualification, also good presentation.

Place immaculate and the food was outstanding.

Great variety of foods for breakfast, fresh juices, yummy desserts and tasty Asian food.

The F&B food and service was excellent as well.

The buffet breakfast was vast, something for everyone and we did eat in the restaurant on the first night and that was yummy .

Everyone greets you with a smile and I need to stress this majorly - I've been to Europe and other parts of Asia and always been pushed to take my business to certain restaurants or services that are linked with the hotel -

Minus items are:
- no valet parking
- smoking area is not isolated, so when kids passing to the lift, strong smoke will be annoying us.

I did notice a smell for most of our stay in the bathroom which is probably just the plumbing.

The Italian soap/toiletries that offer smelt really weird.

At reception half the area ( bar side ) allows smoking, and getting to and from the lifts is not nice for non-smokers.

My wife had a muffler burn a few days before from riding a scooter / motorbike.

(if you are looking for one, not the place to stay)
- Somehow new policy of not allowing food from outside to be brought in the room; dunno if this is a good policy when you have only one restaurant which closes at 11:00 pm

Needs to be improved:
- I somehow could not find any socket in the bathroom for using the hairdryer 
- Spots for smokers are very limited and also a bit discriminated whether you smoke as a foreigner (non Indonesian) or as an Indonesian; as if to foreigners you don’t dare to tell them it is prohibited,

The toilet/plumbing is poor - on several occasions a stagnant sewage smell bubbled up into the bathroom.

but the hotel doesn't have non-smoking and smoking sections segregated so we were blanketed with second hand cigarette smoke from other inconsiderate guests.

.we had a bad experience after second night we discovered sewerage was leaking from the above room urine leaking from the toilet above .

apologize if I could say my only one minus is the minimum smoking area place.

Some towels had permanent stains, toilet wasn’t clean every day (I could smell the urine).

One area they need to change is SMOKING !!

It was also limited The wine on offer was disgusting cheap and nasty, not what one would expect from an establishment such as this, the drinks were not free flowing and you had to ask when your drink needed refilling.

We didn't swim at the beach as many open drains empty straight into it and we didn't want to take the risk.

The concierge desk was continually manned, with very polite staff, always willing to help with anything at all.

Customer service is AAA from reception staff, gardens, cleaners kitchen staff waiters etc.

All the staff throughout the entire resort, are very welcoming with genuine smiles, and can't do enough to assist you, in making your stay a memorable one.

Don’t meet genuine staff like him often.

Staff bent over backwards to ensure we had a great stay.

From the time you arrive you are introduced to your Butler who is there to assist you 24 hours a day.

however able to get around this issue with help from the staff.

The staffs were extremely helpfull, they even helped us to bring our plate (even I just carried 1 plate).

The check in and check out process was quick and practical, the officer explained briefly about the property, it's nice.

but the breakfast is just ordinary.. the staff its really kind.

Love how the staff interacted with the guests.. my kids loved it!

Thank you to Ibu Sintia at the reception who assist us upon check-in and check-out proccess, as well as Bapak Eka our Butler.

It was lovely hotel, staff and services in new normal situation you consistently did the protocol, this is very important to support government program to open and welcoming international tourist to Bali in very soon.

We were escorted to the room by our Butler Devi who explained all the facilities and in villa benefits.

The Trans Resort Bali

broken

smell

restaurant

pool

kid friendly

The hotel staff was super friendly and made us feel welcomed.

We were welcomed by very friendly staff and they gave us garland as well as welcome drink.

It is the perceptive and friendly service that makes it worthwhile staying in this hotel, The room we had was spacious and had an amazing view, the breakfast is good and the distance to the beach is limited, there is a shuttle service to Ayana / Rock Bar to access the beach.

The staff are super friendly

It seemed a lot busier than we remembered.

The staff were so lovely and friendly, and amenities gorgeous.I cannot fault this resort!

The warm welcoming staffs, the clean and spacious room and very helpful and friendly staffs, the foods, all the ayana - rimba facilities always crave us to get back to this hotel for every of our Bali Trip.

Bfast food is amazing and all staff really friendly 
Only minor thing is the curtain in the Jimbaran suite sea view —- suppose to be up to end of the right side —

Love the Kubu Beach, great view, clean sands, friendly guard and also very helpful.

+
Spacious room, clean room, nice design, big bed and very comfy, friendly staff.

The best part from this place are the staff, they are very friendly and helpful.

It's a very comfortable modern hotel and very friendly staff.

The pool, the view, food, friendly services, shuttle.

Fantastic people , met dietary requirements with little notice and always friendly we  will be back :) 5 star for unique bar, toge dining and rest of staff around pools etc very friendly and helpful , extremely clean

Everyone is incredibly friendly and helpful.

and the food was very good, the service from ms Bintang really made us comfortable.she is  Very friendly, he also chose food for us and the choice was amazing teste.

Every night around 11 p.m there's always people running or shouting in the corridor, it is so frustrating and i cant sleep because of that, i try to call a receptionist and he just said that we'll work on that, i wait for 30 minutes and nothing happen, people just rush and shout in the corridor.

We went to the River Pool as they usually have a ban on cameras during the day time - which we liked the sound of as it can get a little tiresome dodging around people taking endless pool photos after a while,

but there’s a bathroom door 
So every morning got awake with bit of sunlight  go through the curtains

but all experienced the same issue of noise.

The other thing is very disturbing to use the other pools from Ayana they are consistently asking you for.your room # and after a while they keeping asking the same question, it makes you feel not welcoming there or that you are doing something wrong!

This time I had to bring my very close friends to experience Rimba & Ayana’s top notch service and when i asked my friends how their experience was this time around, i could hear nothing

dirty pools, noisy people, not genuine Indonesian food, all food taste mediocre.

- Rooms are dead silent - can hear absolutely EVERYTHING around you - people walking, talking, screaming, etc
- Kids in bar area and hot tub SPLASHING when the sign literally says “no splashing”.

although at some facilities we found it a little bit crowded and noisy.

however the original room we had was quite close to the car park and you could hear a fair amount of noise from the balcony and when the doors were closed.

The only thing that bothered us as light sleepers is the lack of adequate sound proofing.

but the housekeepers would non stop ring the door bell to clean the room even after telling them personally to come back at 4:30pm and then tell reception to come at 4:30pm I was disturbed once late morning and also early afternoon!!

They could at least monitor the noise level and tell the tourists to keep the noise down.

We had to sleep with earplugs and didn't rest well.

however the way it is designed it is directly above another pool which isn't adult only so it is not very relaxing hearing screaming kids.

but kids running and shouting in the relaxation area

The doors always slam this meant that I was woken up every hour in the night.

So many restaurants to choose from, with high end dining.

The resort has multiple restaurants and the food and cocktails were delicious.

I really liked that you could use the facilities of both Rimba and Ayana Resort when staying there, very big choice of restaurants and things to do.

Excellent resort with great views, tasty food, and accommodating service.

We enjoyed their robust facilities, from Spa, 12 different pools, secluded beach, various bars and restaurants.

The facilities are incredible, the many choices of pools, bars and restaurants it’s staggering!

although I recommend the chinese one just outside Rimba > back then, we could have the restaurant deliver up to our room.

Breakfast was sensational and dinner at the Roof Top Bar at Rimba were food highlights.

Can't fault the staff, facilities or food while we were there.

It’s the perfect place to stay for relaxation as it has everything you need and you don’t need to leave - multiple restaurants, pools, private beach, spa, golf, tennis, gym.

The food was great, service was amazing and the view from Ayana is just spectacular.

It is also connected to Ayana hotel and guests from both sides are free to explore and move around both hotel compounds, including using facilities and restaurants at either hotel.

Their staff are helpful and polite, scrumptious breakfast, beautiful sunset dinner at rock bar, very well maintain hotel facilities and clean private beach, We really enjoy our stay here.

The food was great and sunset incredible!

The swim up bar was great for an afternoon cocktail.

The room is quite spacious, and the view to the jungle is amazing.

I stayed at Rimba in the Jimbaran suite and it was absolutely spectacular, highly recommend if you want a super spacious and luxe room.

The room so hommy and clean with complete room amenities set up.

When we get to our room we were welcomed with beautiful happy anniversary sign that truly set a romantic mood for us.

but that being said, from what I could see those rooms are gorgeous as well.

but regardless everything went smoothly, from the Check-in to our Room.

The property is well maintained, the rooms are clean and cosy.

The beach itself offers us a very beautiful sunset 🌅 
Room was clean, pretty spacious with HUGE BED *super love*!

Our room was spotless and well stocked with everything we could possibly need.

Very relaxing in morning time because our room had the sunrise.

We’ve got room that quite enough far from the lobby, and our room have AC trouble and tv cable issue.

Special thanks to Mr. Agus the Butler and Mr. Anom the Duty Manager who had helped us getting the best room for us.

but avearage level, hotel facilities too limited, room to small with terrible layout design,  we can find such hotel anywhere, no special at all for Bali. .

The small items in the room made the special occasion even more special.

The room was small, with a small bathroom.

The rooms are also quite small so we did feel a little cramped.

- Very tight, small rooms - atleast where we stayed.

The room also quite small for a 5* hotel, especially the bathroom it's supe small.

Rooms are small, walls are thin, restaurants are packed, tour groups are bussed in by the dozen, and the smell of raw sewage wafts through the air.

A place like this where you are paying such high rates for tiny rooms in a HUGE complex should be more generous and have more laid on for their guests, in my opinion.

The room was a bit small compared to others.

The rooms are a little small and I stayed in the Jimbaran bay room.

Rooms are small compared to other luxury 5 star hotels, especially for the price one is charged which doesn't even include the breakfast.

But rooms were quite small, our bathroom had spiderwebs, and bugs.

Felt looked after by all the amazing staff, especially Yan Eddie and Diari.

Thank you Ayana and all the kind and warm team.

The staff is very nice and kind, it makes you feel truly welcome!

This is like a 3-in-1 kind of resort with plenty of options - ideal for us during the quarantine as it was a bubble hotel yet we are able to access all three properties via their complimentary hotel buggy shuttle.

Best of the best service, thank you so much , especially to Pina , so helpful, polite, out of her duty just to do the best for the customers, Edi in reception when we check out so helpful, Gus mang so helpful on the breakfast every morning, Putu Sumita very nice man and so helpful, makes us stay for few days so worth it.

Very impressed on the whole resort complex, common facilities, offered service and staff hospitality.

She always remembered our names and waved and smiled when we approached.

Oh and I promised myself my review would do a shout-out to the landscaping/gardening staff.

Ayu and her team never fail to amaze me, always going above and beyond my expectations.

On top of that, Agatha, has been really helpful and great.

Everything was very clean and proper (In the room and ALL facilities), we even got a Bunny shaped towel on the second day, compliments of one of the Housekeeping Staff called Parwata.

When I reached out to the hotel staff, they were very casual about this incident initially

Thanks to Ayana and team  to make our stay perfect!

Our room was overlooking to greenery landscape because we booked Hill Side room.

The ocean view from the lobby is breathtaking.

Many fantastic views to be savored around the resort : The Rock bar view is worth crawling out of your room for, and so is the Roof Top cafe-swimming pool/bar at Rimba that overlooks Jimbaran.

A visit down to the beach front pool by the elevator for a Bintang is a must, it is just stunning.

Our favourite were the adults pool at Rimba and the ocean side pool where we managed to get a cabana for the morning.

We asked at the ocean pool and were declined by the staff.

The hospitality was excellent, the ambience also relaxed and the view for sunset also beautiful.

The gym has lots of equipment and overlooks one of the pools.

Our room is spacious and has a wonderful view to the forest and sea (partial).

Also Their rooftop bar also have a pool to enjoy with a view to Jimbaran beach

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