The location is great for both sightseeing (it's at the base of Cerro San Cristobal) and eating (there are restaurants in every direction).

The room and building are elegant & full of character and the location was great right next to Cerro San Cristobal and in easy walk of Bellas Artes.

The human interaction at this boutique hotel at the foot of Cerro San Cristobal was simply wonderful and breakfast in the balcony, while watching Santiago wake up, priceless!

This hotel is located in a bohemian area of Santiago close to cerro San Cristobal and near to metro, which makes a good location for moving easily to most attractions on Santiago.

It is located in the heart of the Bella Vista neighborhood, close to lots of good restaurants and nightlife, and also to attractions such as La Casona (Neruda's house) and Cerro San Cristobal.

Within easy walking distance is also Pablo Neruda's house and museum as well as the funicular to the top of Cerro San Cristobal.

It is well situated in Bellavista, near the Cerro San Cristobal and a host of restaurants and shops.

A couple of blocks from the Cerro San Cristobal Funicular.

It's one block from the must-see tourist stops of Cerro San Cristobal and La Chascona, just a few blocks from the subway/bus station which gives access to the entire city, and nestled within the beautiful Bellavista neighborhood.

Close to transport and a stones throw from Cerro San Cristobal as well as La Chascona.

The Hotel has a perfect location for us - it is pretty close to the Plaza Bellavista, with good restaurants; not so far from a subway station (Baquedano, walking distance), great view and close to the Cerro San Cristobal and La Chascona.

The hotel's location is ideal in the heart of Bella Vista, at the base of the Cerro San Cristobal, one of Santiago's main attractions and just steps from restaurants, bars, theatre and nightlife.

The Castillo Rojo is walking distance to La Chascona museum and the tram that goes to the top of Cerro San Cristobal with its breathtaking views of the city and Andes.

Market and Cerro San Cristobal are easy to reach too.

Our room was very nice and had a wonderful view of cerro san cristobal.

The hotel is 2 blocks from the Casa Pablo Neruda, 4 blocks from the Cerro San Cristobal, 2 blocks from The Patio - a neat assemblage of restaurants and shops and 1 block from the Pio Nono nightlife.

The hotel was in a great location - right in the heart of the Bellavista neighborhood, making it walkable to restaurants, bars, and Cerro San Cristobal.

Furthermore, the hotel is surrounded by plenty of restaurants and pubs and at walk distance from Cerro San Cristobal Park.

The location could not be any better - easy walking distance to the Bellavista nightlife and dining, the Metro, the Plaza de Arms, and the Cerro San Cristobal.

The Cerro San Cristobal is a few blocks away as is Pablo Neruda's house.

By the way, there's no elevator, so you might need to haul your things up a few flights of stairs.

There is no elevator, so prepare yourself for the stairs,

For historic reasons there is no elevator so request a lower room if you have issues with stairs.

Downsides, it is a historic building and they can't put in an elevator, so it is a lot of stairs.

The lack of an elevator could be an inconvenience.

but have modern touch

-Location is close to all things touristy
-Rooms are small
-No view from the room (unlike some hotels which have beautiful view of the mountains
-Shower was tight and strange configuration
-No elevator (and no help to take the luggage up or down--waited for 15 mins and had to bring the luggage down.

There is no elevator so we must give thanks to Diego, who carried up our luggage.

There’s no elevator so be sure to request a room that reflects your physical ability.

Being a heritage building thee is no lift

but be aware that there is no elevator so a room that high up involves some stair-climbing.

If you have a disability make sure to let the staff know as  there is no elevator.

The staff were extremely helpful with suggestions as to what to see and also schlapped our bags up to the room - there is no lift.

One caviar to consider is that this hotel does not have an elevator and there are no rooms in the first floor.

though the room is quite small and there is no lift to reach the room at the 3rd floor, it is a great hotel to stay!

The only negative is that there is no elevator and we were on the third floor.

No elevator as this is an old character building, so reasonable fitness required.

Everyone on the staff was very friendly, helpful, and professional.

They made me feel like I was home with some friendly and smart neighbors around me.

The team of concierges were phenomenal people, informed, helpful, friendly.

The staff was very friendly and helpful, and they responded quickly to my last-minute emails about transfer service, and were able to provide a very good and reasonably priced pickup from the airport.

THe staff is very friendly and helpful, the hotel is well decorated and comfortable.

The staff were extremely helpful and friendly in all aspects of our stay, helping us plan our stay.

The hotel staff were all very friendly and helped us out on a few occasions.

Additionally they were very clean and the hotel staff was always very friendly.

The staff was always friendly and helpful and our room was great.

The staff are exceptionally helpful and friendly (all spoke very good English).

The staff are friendly, helpful and incredibly knowledgeable.

Staff are very friendly and accommodating.

The staff at the hotel are incredibly friendly.

Very friendly, welcoming staff, brilliant location, stunning room that is very spacious and clean.

Breakfast was delicious and the hotel staff is super friendly and helpful.

The staff were exceptional, friendly and very helpful with transfers and sightseeing.

Located in a neighborhood filled with theaters and cafes, you could walk to parks and museums easily.

Loved this old home ("castle") in charming Bellavista neighborhood of Santiago.

Sebastian was extremely helpful in recommending places to go in the neighborhood.

The neighborhood was an easy walk to the city center without being in the hustle and bustle.

The room was nicely appointed, with the caveat that it is a retrofit from a residential home, so there are some work-arounds that have to be allowed for.

Beautiful facility is a walkable neighborhood.

The neighborhood has many wonderful restaurants, and it was easy to get to other parts of the city.

The location is in the lively Bellavista neighbourhood.

We just spent two wonderful nights at Castillo Rojo in the Bella Vista neighborhood in Santiago

The hotel was centrally located, very clean and comfy, and everyone who worked there was so helpful and kind

It is the perfect place to stay while exploring Santiago

A fabulous, charming, small hotel perfectly situated in the Bellavista neighbourhood.

I felt safe and had a wonderful stay in a clean and Unique room, comfy bed, with a nice neighborhood view. The Hotel is not as "Disney" as it appears in the photo :)

Nice hotel in the Bellavista neighborhood.

The tree-lined neighborhood Bella Vista, with its restaurants and shops, is a nice respite from the more urban sections of Santiago.

Bellavista is my favorite neighborhood, full of great restaurants with outdoor seating.

Our room was on the third floor with a view of Bellavista neighborhood, the windows were solid and room was quiet.

It is in a great, lively neighborhood with plenty of restaurants nearby and right next to the Pablo Neruda house!

It is in a great neighborhood that has so many restaurants within walking distance.

The BellaVista neighborhood offers many eating and cafe opportunities; is a 10 minute walk to nearest subway.

There are lots of great restaurants in the area, particularly in Patio Bellavista.

Close to everywhere ; teleférico, patio bellavista, 15 minutes walk for Santa Lucia and surrounded by restaurants and bars.

Were able to get out and walk for lunch and to change money at Patio Bellavista (about 1 1/2 blocks from hotel).

Fabulous location surrounded by restaraunts and patio bellavista.

but I noticed most people go to Patio Bellavista down the street, or the various restobars in the area.

Location is 2 blocks away from the Patio Bellavista.

It is also close to patio Bellavista which can be noisy over the weekends

In addition, the location is simply brilliant as it is in the center of probably the coolest, most lively neighborhoods in Santiago with Patio Bellavista down the block and great restaurants and bars all around.

The location is superb, and right near Patio Bellavista where there are many wonderful restaurants and bars.

Great location as it is just a short walk to the restaurants, bars and shops of Patio Bellavista and the funicular.

Stumbling distance to fabulous restaurants, including the restaurant's own 'Cabildo', Peumayen Ancestral Food and short walk to other great eating options, including loads in Patio Bellavista.

Located in the Barrio (neighborhood) Bellavista, it is a great location to check out on your arrival as it is within walking distance to many restaurants and shops (Patio Bellavista is 5 minute walk), and the funicular at Cerro (hill) San Cristobal.

Patio Bellavista, other restaurants and Funicular a very short walk.

The location is about a block away from La Chascona in one direction and the stylish Patio Bellavista in the other.

it's located a 3 minute walk to Pio Nono and all the bars with 'happy hour' , Patio Bellavista is nearby as well as lots of fantastic restaurants such as Galindo for typical Chilean fare (cheap and cheery) or the more upmarket Como Agua par Chocolat.

The location is convenient with Patio Bellavista over the road and San Cristobal Hill a couple minutes walk away.

Located in bohemian part of Santiago, you will be in waking distance to Patio Bellavista, bars, restaurants, Pablo Neruda's house, metro, and more!

This boutique hotel is located in the Patio BellaVista area of Santiago.

The location is perfect, nearby Nerudas Santiago home, also a short stroll from Patio Bellavista and all the cafes/restaurants shops on offer in this neighbourhood.

We were only about a 5 minute walk to Patio Bellavista which is a cool open area with nice restaurants and bars.

I went to the website and found that the level of the room we had reserved should not have warranted such a small room and bathroom.

The rooms are rather small and somewhat dark, with a old fashioned touch.

Whilst comfortable, our room was on the small side and situated immediately off of the 1st floor lounge and we could easily hear conversations being held there during the day and evening.

We got a really small room, number 4 which is next to the lounge where people hang out and drink, work etc.

Yes, the rooms are on the small side, as you would expect in a big city,

Not a place to stay if you have a lot of luggage - no lift as building too old,
Central air conditioning was broken, so a stand alone unit was installed in the already tiny room, using an extractor tube taped to the windows.

The room was small and on the 4th floor with no elevator (building too old)

The air conditioning system was not working so the hotel had brought a temporary unit that had filled a big chunk of the small room we had, and because of that the window had to remain half open so we were getting lots of noise from the street at night.

My room was a small (single) with not much room to move,

Although the rooms are small, everything is beautiful and decorated as the original house would have been during the twenties.

It's true our room was a little small for the US $300 price,

The staff was very kind, the property is beautiful and secure, and the location was great.

The whole staff was excellent especially Isidora who helped us out all the time after she realized we speak limited Spanish.

The staff were wonderful, the rooms were beautiful, and the food was great!

The staff was excellent and always kind and helpful.

They are kind, intelligent, well-informed, and very helpful individuals.

All the staff were very nice and the breakfast (although slightly small) was excellent.

Isadora, at the front desk, was very helpful and accommodating.

The place is great, incredible location, and we enjoyed the front staff so much that we hated to leave.

I explained what happened and everyone there helped me to immediately deal with the problem, from securing Ubers to translating with the ministry officials.

The staff are outstanding and the rooms wonderful.

The hotel is beautiful, the rooms are very comfortable and cosy, the staff is very helpful and obviously cares about the clients.

They were super helpful in organizing drivers for us when needed.

The staff was cheerful, efficient and very helpful.

The staff goes out of their way to accommodate you.

Would highly recommend as it felt safe, professional

Spent six nights here in Feb 2020 and enjoyed the location, helpful staff, amenities, nearby restaurants and sights.

Hotel Boutique Castillo Rojo

elevator

small room

patio-bellavista

neighborhood

cerro-san-cristobal

Then I requested her to review if we could have a one night credit for another night within the year.

but they swiped my card and left a charge on it.

You need a key card in the power slot by the front door to operate the lights and air conditioning in the room; consider bringing one of your own if you don't want to use the room key card supplied by the hotel.

When I returned from my vacation, I found out Singular had charged my credit card despite I had “cancel confirmation” from the hotel itself.

In the end we paid with cards and just changed our cash back at the airport.

We have tried to contact the Singular for a return of our funds, and requested proof of signature,

For incidentals we provided a credit card.

I had some issues with a compromised credit card and the concierge(s) went out of their way to assist.

The Hotel Manager, Pedro Alvardo , took personal charge including one of his day's off,
to find my friend who had a stroke, and supervising his admittance to a hospital.

The only change I would recommend is providing accessible outlets in the room to charge laptops and phones.

We took a taxi who, of course overcharged us.

the only thing a didn't like was their in house Taxi charge its double than the regular taxi fair..just ask the bellboy or women to get you a Taxi on the street and NO american style burger with fries T they make up for it with their healthy BLT -Oh did i mention the bar i find a bar tender from New Jersey they make the best of any kind drink-if you have a couple of drink in that bar please do not drive that night!

We hadn't noticed the option for "foreign bank card".

Outlets for charging devices were awkward to find,

Trying now to get the hotel charge reversed.

The rooms are a little bit dark and the room lighting is not the best so be aware if doing make-up :-) The roof top pool is small

My only complaints would be that it was a little dark in the spacious bathroom, and the water flow was slow at the bathroom sink.

My back "patio" room was somewhat small and dark,

It is characterised by dark wood panelling, distressed parquet floors, interesting photos and art on the walls, discreet carpeting and soft music (most definitely not dime-a-tape hotel musak).

The hotel was fully booked the first night of our stay and the room we were initially given, 407, was small, dark and with a view of an internal patio/light well.

That last room was dark, not well maintain, tiny .

It's true some rooms are dark I stayed in 505 which had a king corner with three windows.

Dark and forbidding, not at all comfortable.

The first room was in a corner and a bit dark.

The hotel's reception area is furnished in a 1930's style, dark floors and furniture - very cooling which contrasts with the outside temperature!

While very nicely appointed,  the rooms (we had two for our family) were very, very dark as the lighting was not adequate.

Super friendly and helpful staff that spoke acceptable English.

The staff were very friendly and helpful.

The staff were exceptionally friendly and helpful and the included breakfast was great.

My wife and I stayed one  enjoyable night after a cruise, 
On arrival and throughout the stay the staff couldn't be more friendly and helpful.

The hotel staff is friendly and can help you make restaurant reservations.

Diner in the hotel which was very good, with attentive and friendly service.

The staff were friendly and helpful and most spoke good English.

Every single member of staff, from doormen to housekeepers, bar staff, to receptionists, were extremely friendly and very helpful.

), the friendly concierge who helped us make dinner reservations.

SERVICE - The staff was consistently friendly and helpful, happily assisting with whatever we might need.

No complaints about the staff, all super friendly.

Wonderful location, great rooms, very clean, friendly staff giving great service and a great restaurant and rooftop bar.

A special mention to Francisco who was particularly friendly and helpful!

The waiters were especially accommodating, friendly and just lovely at breakfast daily, and dinner the one time we ate there.

Everyone in the hotel was professional, friendly and helpful, with great attention to detail.

More than anything the staff were very polite and friendly and ready to deal with any request.

On the staff side, the personnel is very friendly and their approach is very professional.

The staff was friendly and helpful, and most everyone spoke English.

However, the staff were extremely calm and security minded and at no time where we made to feel in danger.

Try to walk the neighborhood a lot going on and watch out for pickpockets

The Lastarria neighborhood and surrounding areas offer a lot.

Conveniently located to a variety of very nice restaurants and pubs in the immediate neighborhood, and a short walk to Bellavista for more dining options, shopping, and nightlife.

Location is great, right in the middle of the Lastarria neighborhood which is lively and fun (we stumbled onto a street festival around the corner while there).

The hotel is is in a great neighbourhood and the hotel staff gave us great recommendations of were to go and eat.

However, I chose the Singular because it’s locally owned and located in a vibrant, eclectic neighborhood.

As others have said, this hotel is really great and the neighborhood has lots of eateries and a few nice shops.

Nice and clean rooms ( minus  for wall to wall carpet)  
Would highly recommend the neighborhood is sooo nice.

The hotel is located walking distance from many great restaurants and attractions, and the neighborhood is eclectic and full of life.

Wonderful experience, in a civic neighborhood, a very high class hotel, special for any occasion, 
A team 100% dedicated to meet all your needs, without a doubt one of the best hotels I've been to.

We really liked the location of this hotel; on the edge of a residential neighborhood and on the edge of a park.

Had amazing stay, loved the hotel and neighborhood.

The hotel is located among some residential apartments in a busy street.

I especially enjoyed being in the Lastarria neighborhood with its wide selection of restaurants and close to major tourist attractions.

Convenient to where my conference was taking place with good restaurants in neighborhood and much night life all around.

Located in a nice neighborhood close to sights and good places to eat.

there are lots of things within easy walking distance, great eateries, the parks and the street art is worth walking around for ..

The bed was super comfy, the bathroom was large and immaculately clean, the balcony gave a lovely vista over the nearby streets and rooftops, and the hotel is ideally located in a lovely area, and only a short walk from many of the tourist places, such as Plaza de Armas and the Metropolitan Park, which is just over the river.

The rooms are well apponted and quiet.Breakfast was good,
The hotel is very well located and restaurants are safely walkable within 5 mins of hotel.A nice park is also nearby.

The hotel is across the street from an excellent artisanal ice cream shop by the park.

Lots of arts and music going on every day and lovely parks.

Rooms are quiet and it’s in a great position, near the park and street market is right there during the day.

We enjoyed the position of The Singular, close to the metro, the parks and interesting streets.

Easy access to nearby attractions and walking distance from parks and museums.

The Singular is well situated for parks, shopping and eating out.

As I was sitting on a park bench near the hotel, a thief stole my iPhone right out of my hands.

The area around has a lovely vibe - nice informal dining options and there is a park nearby with families taking their children out and lots of dogs.

This beautiful property is situated in a quieter Lastarria area of Santiago, adjacent to a park and many of the historical buildings are walkable from the hotel.

A huge park and an extremely popular ice cream store were across the street.

The Singular ticks all the boxes and a quick visit any good city guide for Santiago will confirm you have access to all the key vibrant eateries,BelaVista area within a short stroll - service, room std and food all top notch- all in a leafy street adjacent to a sprawling park and river.mainstream shopping is in walking distance if you are fit and want to get in some steps !

but a secure public multi-story car park across the road very reasonably priced and super easy to walk fro with luggage.

It is very walk-able to many attractions from the hotel, such as Central Market, Santa Lucia Hill, Forest Park.

The Singular is located on Merced, downtown in Lastarria, surrounded by restaurants, the parks are just across the road, the hotel is brilliantly located and we will surely stay at the Singular on our next visit

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