but less thoughtfully there is no kettle or any kind of beverage making equipment in the room and no bottled water is supplied.

but the room was also too small, not practical with no real comfort (no minibar, no coffee machine, no complimentary water whatsoever).

Not having a kettle is a misunderstanding.

I booked it looking on the booking sites pics, the room is just a big bed, bathroom in the room, no closet, no fridge, no place to normally sit do some work, minimallistic,

The size of our room was ridiculously small and no coffee/ tea, cups etc in the room.

but coffee service is super slow a suggestion would be a machine as a complement to the barista I had to vait for almost 10 minutes for a cappuccino and usually is 10 minutes all time I have for breakfast and I prefer at least 2-3 cups of coffee during breakfast.

No hot pots in the room, so you have to get dressed to go down and get coffee.

(No roomservice or mini-bar option in the room).

The A/C could be more effective and better separated from other A/Cs in order not to suck in kitchen smell from somewhere else.

They don't even have a kettle in the room which is a basic thing and available even with the most budget accommodations.

but there is a "cafeteria" that is "open" 24/7 - by cafeteria, I mean a refrigerator like in a store, with items you can purchase when you want e.g.

however, is that there was no kettle in the room so to have an early morning or late night drink you had to be dressed and go to the bar to get hot water, (we always carry tea bags).

The only things lacking were a fridge and tea/coffee making facilities

I did miss a minibar or some amenities like hair conditioner or body lotion.

We missed a minibar and the rooms are a bit small.

The room itself was very tidy, little CitizenM decorations and notes spread across with their trademark quips and smart remarks that bring a smile to your face.

The room was clean, really nice with nice view and the bed really confortable.

Our first booking in a CitizenM hotel, we were pleasant surprised about how modern, comfortabel the hotel is, very helpful people and a clean room.

The room was clean, bed was comfortable and the social space downstairs was abuzz with activity- all things i've come to expect with CitizenM!

Our stay at CitizenM in Rotterdam was great , clean room, lovely living rooms and food.

The room was clean, the bed was comfortable, the bathroom was great (water pressure in the shower was delightful).

Room was very clean and the bed very comfortable.

Rooms are clean, and the sanitary measures are very well respected.

The room was clean and the bed was amazing.

Super clean room every day and hand desinfection available on every floor.

Clean room, comfy bed, staff were super helpful.

Very clean rooms with en suite bathrooms, all controlled from an iPad (blinds, curtains, lights, temperature, media etc).

The room was clean, functional with plenty of tech.

Really clean rooms, nice view, great location, friendly staff and even the price of the room is really affordable!

We were with 16 people of which most were not familiar with CitizenM concept, they were all positively surprised.Nice and clean room, good breakfast (not enough seats).

but I would have preffered a clean room, coffee making facilities, a window that opens, clean cups or shampoo.

but the room is small and has a small shower+toilet cabin instead of a separate bathroom.

but any longer the rooms are a too small to spread out and do some work if you are on business.

CitizenM Rotterdam

small room

kitchen

Free High Speed Internet (WiFi)

Bar / lounge

Kids stay free

Rooms are very clean and serviced as needed.

The bed was very comfy, the room of good size for luggage and 2 people, and the room was very clean.

Also the room was spotless every time I came through the door

Otherwise, the room was clean and the bathroom/shower was wonderful.

Friendly staff, good customer service, clean room and excellent continental breakfast.

Room was spotless & comfortable, location was perfect!

The rooms are clean and well appointed and very comfortable.

(Great coffee too) 
The room was clean and bright, maybe not as quiet as we like

All staff so friendly and helpful,
Room so clean with both air con and heating.

Very kind staff and good facilities,good clean room and good breakfast.Facility for rentng a bicycle and storage for your luggage during visiting the museum,shopping area of making a boottrip.

Rude and arrogant reception, very small room with NOTHING in it.

Positives: low price; location; underground car park; friendly staff
Negatives: small room with tiny bed for 2 people; no bath towels or tissues - poor housekeeping; room key card not programmed for late departure; breakfast very basic

Only suggestion is that the pillows in the room were a bit small for my liking

Location is good , rooms are small , breakfats is good .

however room was very small, small bed, small duvet which just covered it (poor quality too).

With no proper shelves to keep our clothes you can imagine how messy it can be in a small room.

The hotel is a sober hotel with small rooms.

My room had 2 tiny beds and my sleep was not of good quality .

The rooms are OK. Small with little space for suitcase.

Holiday Inn Express Rotterdam - Central Station, an IHG Hotel

Paid private parking nearby

Free breakfast

Also, we noticed that there were bath towels in the lift lobby on the 4th floor under the window as they were in such a poor state they were leaking.

For the price of this hotel you would expect that you could get in the lift and head to your room at any time without issues.

Elevator has a “security system” that requires a key insert,

From the moment you walk in to the lobby, the décor is dated, cold and unwelcoming, much like the weather at the time,  the staff did warm things up a bit, friendly and helpful, the lifts were old and temperamental, only complimentary filter coffee on offer in the lobby

It was worst at the elevator baks and hallways.

Only 2 lifts and 1 was not working - not good when people are trying to check out.

though one might wonder why assign a next to the elevator room while the Hilton profile clearly indicates to the contrary.

Staff seem to think that only rooms near the elevators are noisy

On the negative side, I had a room close to the elevators, and by the third night I begun to hear them.

However, the lifts' carpets were badly stained and need replacing.

My issue was that my room backed onto the service elevator meaning that there was constant noise when in operation, which was most of the day and some of the night.

There is also renovation going, (I think) as 1 of the elevators was out of service.

Only one of two elevators worked, and it had been that way for at least a week.

My fave hotel is going downhill, items not up to usual standards below

- rubbery overcooked eggs at breakfast
- overcooked pizza for room service and missed item
- one lift out of service for two days, 10 mins waits
- trash not collected, incomplete cleaning of bathroom

The most annoying one was lack of laundry bags believe it or not, asked about it three times and not resolved until my last night when too late so had to take dirty laundry with me to next destination.

In the morning when everyone is trying to get to breakfast or to check out, I experienced a 5-minute wait for an elevator.

Only two elevators which get really busy during rush hour, may cause waiting time in the morning

Room was not too big.

The elevators were goofy to navigate with card entry only.

Very much understaffed, long waits for everything, VALET was full and only 2 very slow elevators.

Room was very clean and comfortable, and staff went over and above to ensure a great stay.

Our room was clean and comfortable with all the necessities.

Rooms clean and location close to the city was perfect.

Our room was very clean, modern and well appointed.

It’s a great hotel and clean in their rooms.

Spotlessly clean room very friendly staff and good food in restaurant friendly bar with fair range of beers and spirits spent 8 days there was well looked after.No pool

Our room was spotless and spacious with a beautiful bathroom.

Other than that, food was great, service was great, room was clean, hotel staff everywhere was friendly! Merry Christmas and thank you Hilton Rotterdam :-)

The room was clean and comfortable with an amazing view.

We had two interconnecting rooms which were both clean and spacious with good views of the city and comfortable beds.

A really nice hotel, nice and clean rooms, beautiful Hall.

No need to think about anything really 
Just close your eyes and check in 
Clean on the city center and friendly staff 
Clean room great service and location also thanks a lot for everyone in Hilton Rotterdam xx

The rooms are clean and tidy and staff is welcoming and friendly.

A Good typical business hotel
Nice and clean rooms
Comfy bed
Pro and friendly staff
Nice breakfast
Close to the Central stadion 
Close to business 
Lunch restaurant a little borring 
Did not have time to try the gym

Excellent location with metro and tram stops, clean room, great breakfast selection and they did not mind over cooking my omelet on request.

The rooms are very clean with plenty of room and their gym is open 24/7.

Rooms are average, bathrooms small and the only towel hooks are over the toilet!

At first there was no shower gel, body lotion in the tiny bathroom.

The bathroom was small, it had a walk-in shower.

Bathroom is just too small for two people
but its amenities were satisfactory.

but very basic; you could sit on the toilet, take a shower, and brush your teeth at the same time - so the bathroom is tiny to say the least; beds are like rocks and not comfortable; online checkin is worthless as they moved others and me from the room picked-not that it mattered since the rooms are basically all the same standard room anyway; the AC barely worked and was more about blowing air than cooling the room.

Only the bathroom was really small - for one person ok,

Small bathroom with badly fitting shower screen.

Bathroom is rather small with a toilet, sink and shower

Long staight corridors, tiny bathroom without bath.

but the bed is way to hard even with extra mattress 
the Bathroom was to small but the shower was good.

but:
- rooms are small
- bathrooms are tiny
- this time round my room smelled of cigarettes which heavily impacted the quality of my stay and hence overall rating

Bathrooms are small as well and only offer a walk-in shower.

Hilton Rotterdam

elevator

small bathroom

Electric vehicle charging station

Free internet

Fitness Center with Gym / Workout Room

Whether it was because I had a loyalty card (enrol if you're not a member) or because they were super busy due to the huge conference I was attending at Rotterdam Ahoy convention centre I am not sure.

To be called crazy because I asked for an invoice ?

But secretly took 2 nights off the credit card.

However, when I checked out of my hotel, I was charged £28.50 PER PERSON for breakfast.

Room 1218 has a problem that when you start the coffee machine the electricity goes off.. electric wiring problem for this room does not warrant a premium.. charging for this room upgrade was actually a downgrade for us.. 

Options for the breakfast should be improved.. options are not that great..

and that there is one plug to charge the phone.

We were billed incorrectly three times and had to have this reversed.

They didnt accepted cash to observe this rude policy, only our card.

though my credit card could not be read by the desk and was declined twice.

As I mentioned above, the beer was overpriced even with the discount card, and the breakfast was overpriced as well.

but upon arrival failed to give a good description where can I park and charge an electric car.

I go back downstairs to make sure our bags are not lost and we were not charged for the upgrade we did not receive.

Hard to believe there's a hotel in 2017 that charges you for high-speed internet.

They let us checkout a little bit later, without charging us extra.

The booking was paid for some 4 months in advance, yet the clerk on arrival wanted a deposit which was increased the second day without discussion and charged direct to the credit card.

However, it has been 18 days and the reservation is still charged to my credit card.

First day they have it at the lobby waiting for me and another day, they simply delivered it to the room without extra charge.

Had a minor problem with the hotel card not recognising my door.

Credit where its due - the hotel has managed to lend me a laptop (albeit because they neglected to say the business centre was closed due to refurbishments - either at the time I booked or subsequently) on which I had been relying as I am travelling "light".

but they did not and did not accept my Marriott card.

The rooms were always clean and have a lovely view.

Spacious clean room with a very comfoatable bed.

The rooms are clean and so well engineered.

While the rooms are clean the toiletries etc are offered frugally.

In addition to well-maintained rooms and great lounge amenities, the hotel is also very conveniently located just by the Rotterdam central station.

Large clean rooms, excellent Michelin rated restaurant and Marriott member lounge.

The room was clean and spacious, the view was wonderful, and the breakfast was fantastic.

Recently stayed at this hotel for North Sea Jazz Festival and like last year, it was wonderfully convenient (across the street from the Rotterdam Train Station), updated and clean rooms, wonderful reception area employees.

Hotel has nice clean rooms and all the usual amenities you would expect from a Marriott hotel.

Our hotel was great, the rooms were very clean, the breakfast was lovely and great staff.

location was brilliant being so closed to the central station,also closed to the shopping and restaurants..room was clean and comfortable.the breakfast was excellent and with variety and guality.

Our room was clean and each day it was tidied up for us.

The staff is service-minded, Wi-fi is free, the rooms are clean and spacious, and the sleep quality good.

The room is clean and the services are very good.

Our room was clean and comfortable, with a large bath and a shower.

The room was clean, and very comfortable, with free Wifi.

The room was clean and spacious, with two large queen size beds.

Beds are wonderful to sleep, the rooms are very clean and a good view to the train station place if you get a front room!

Rotterdam Marriott Hotel

creditcard

Parking garage

However, once inside it’s modern and clean and the rooms are great, including a lovely bathroom.

The room was clean and bright with a decent bathroom,

Rooms are clean and comfortable, the personnel is very friendly and helpful in any respect.

The rooms are clean, the beds are good, the food is nice (I've had lunch and breakfast).

Room was clean and of a good size with good facilities .Restaurant; service very slow.

We were well looked after, staff very helpful, hotel was very clean and the rooms were very clean as well.

very clean room with enough space for everything.

The staff were very friendly, and the room was clean with good air conditioning (essential as the temperature hit 34C that day!).

My colleague and I stayed here for business and the rooms were cleaned to a high standard, reception was very helpful.

The rooms were very clean with many facilities and convinience.

Excellent staff and clean room for our two nights at this hotel.

Rooms were clean and made a good impression.

When we got off of the elevator, the hallway smelled like urine.

And improve cleaning in the rooms and bath, when I first opened my room didn't smell very good.

We could smell fried food kitchen smell on our floor and in our room.

The bottom sheets looked a bit used and smelly with a nasty brown stain on one of them, every day I looked for signs that the sheet had been changed, every day the same brown stain, still there when we left.

One
of the two pillows on the bed was smelly.

We came to stay for one night because our house's drain was broken and it took 2 days to fix it.

Room and bathroom very good and spacious. Two minor defects: the window door couldn't be closed perfectly (door seal), so there was noise coming from the outside (even if on the 6th floor); bad smell from the bathroom when arrived (needed a bit of ventilation)

There was a pervading odour in the corridor which presumably was stale smoke
The restaurant offered set meals which were not to our taste and no opportunity as far as we could see to order one off dishes.

Just one thing was really unnerving: 4 of us got the rooms just above the breakfast room and the chairs were scratching - unfortunately quite early in the morning - with a really nasty noise over the ground.

Our room, 303, was directly above the outside smoking area and the constant chatter below added to our considerable irritation.

Throughout our stay there were always buses in the parking lot, sometimes extending into the street, always spewing diesel fumes around the only hotel entrance, which is from the parking lot.

The water seeping from under the shower stall doors did not bother us as the floor slope is designed to minimize its spread onto the bathroom floor and maximize it flowing into the drain.

There was debris in the shower from the first night that was still there on our day of departure.

The only problem is that the first room I was given was on the first floor above the kitchen, and the entire floor smelled very strongly from the cooking smells - mostly fish.

It was not until we were waiting for our taxi on the Sunday that we discovered that there is a full set of outside exercise equipment provided for people to use.

but something went wrong in the kitchen and we had to wait for a very long time on our main course.

Need to sort out check in though-far too slow as we waited almost 30 mins to check in 4 of us.

Long waiting time between the three course dinner, Restaurant staff was not well informed about our group Arrangement, slow service with drinks

My safe was not working had to wait until next day to get fixed,

but we had to wait a little bit too long.

-Checkin waiting time was not as it should be.

No pressing service, you have to wait 3 days for dry cleaning.

I'm told that it would be a hour wait and I'm offered to sit in the lounge to wait which I did.

However I don`t think it is a problem to wait a few minutes until someone fills up the bread baskets - even hotel guests can wait.

Had to wait for 15 minutes for new bread to arrive, which had just been taken out of the freezer and heated up in the oven.

Only comment is that there could be more staff available at reception when groups check-in as we had a long wait when we arrived. *********************************************************************************************

Later that week the only 3 waiting staff were overwhelmed by the number of clients and we all had very long waits, a) to be given a menu, b) longer to have our orders taken, and c) even longer to get them served.

but Cally, helpful as ever, said she was unable to do that,  We had to wait a whole hour for someone to help who could actually be bothered to give assistance to cancel the reservation (they were still holding the credit card number), Caly must be the most unpleasant hotel receptionist I have ever met.

This wasn't the case, which left us waiting in the middle of the restaurant with our plates and glasses.

Hampshire Hotel - Delft Centre

wait

smell

Paid public parking nearby

Rooms are not cleaned when they are supposed to be even after asking - organisation is bad and people barge into your room and tell you to check out when your stay has been extended due to lack of communication.

The cleaning stuff tends to be arrogant and they just make the floor, changes the shetets and sometimes they do the bathroom (depending on what person comes to clean)

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