It stunk, the customer service was awful, and the bathroom was falling apart.

Rooms were dark and cramped, without any amenities - ice machine out of service, iron broken, had to call for shampoo and soap - no hot water.

but the water pressure for the shower was the only problem!!

Bathroom was filthy as if it hadn't been cleaned before we arrived.

The only issues was the lack of hot water and didn’t have hand soap in the room when got it.

Room could be updated leaky shower head had a washcloth on top to keep from spraying phone reception poor in room.

Dated bathrooms in the guest rooms and thin sheets.

Bathroom dirty especially the hair in the shower.

We had a flooded carpet outside of our room with a fan running all night, and they were not willing to change our room until the second night when it was too late for us to change it.

they extended my checkout by 1 hour, so it could be used at either starbucks, the pyramid cafe, or the buffet in Excalibur (the only options for breakfast within walking distance) realized too late it had been infested with cockroaches when i turned on the bathroom light in the middle of the final night and three scattered on the counter (one was on my toothbrush).

I’ve never seen a hotel charge for refrigerator and then when delivered it doesn’t work properly and there is no rack inside to put your items.

No coffee, no body wash, no towel holder on shower door and check in was delayed.

the bathroom sink drain was absolutely disgusting, would back up with water, and stunk like sewage.

There were hairs in the shower, no shower gel in the container, hairs next to the toilet and dirty towel.

Toilet flooded, bathroom smelled like urine after they cleaned it!

Full trash cans, dirt towels all over, used bars of soap in the shower, dirty sink.

2 out of 4 elevators were out of order for our room section, digital keys didn't work, bathroom sink when turned on smelled like a sewer restraunts could not accommodate the crowds and knowing the crowds you have a dinner buffet could have helped alleviate some of that and overall way over priced

Bed wasn't made everyday, bathroom towels were never replaced.

Also, sharing soap dispensers is pretty gross, go back to individual packaged soaps and shampoos.

Room was clean and updated and bed was comfortable, room was quiet.

but beds and pillows were very comfortable.

The bed was comfortable and the room was clean.

comfy bed, had a bar and fridge and nice view.

The bed was very comfortable and the shower was amazing.

Room was large, clean and the beds were very comfortable.

The bed was comfortable and the access to the strip was great.

Very roomy suite, comfortable bed, excellent air quality, quiet.

The room was a decent size, was clean, the beds were comfortable,

The beds were comfortable and it was pretty quiet.

Room was clean and the bed was comfortable.

View of the pools, comfortable beds, nice bathroom.

but were really spacious, clean and the bed was comfortable.

the resort is looking shabby and run down, carpets need cleaning, power wash the filthy parking elevators and walk way into the hotel.

Your elevators were turned off during the construction and no one notified your stafff so your staff could tell people that, the elevator was closed so we were stuck downstairs for a bit till we got help which was way later on.

elevators that don't work, dirty sheets and a broken bed, and employees who don't care and lack empathy.

Hot water took up to 10 minutes, bluetooth key on phone didn't work, elevators broke, internet worked intermittently.

The only bad thing we experienced was the elevators.

An hour wait in line for the one working elevator is ridiculous!

The same mess was on the carpeting in the halls and elevators several days in a row.

button for the elevator was hanging out of the wall by it's wires. Dangerous

Rooms are dated, halls are dirty, half elevators are broken (elevator wait time is 20 minutes), breakfast wait time is 30 minutes and it’s $30 per person (welcome to Vegas!).

The elevators are really dirty, slow and the emergency phone units are all bashed in.

Elevators are filthy , rooms , walls and restaurants too.

but multiple elevators are broken requiring you to walk long ways to go up/down.

We got stuck in the rundown inclination elevator, one of four was totally out of service.

Casino and Hotel is lacking entertainment the food choices are more fast food than restaurants it only offers a Mexican restaurant and the rooms can use a face lift my bathroom shower was leaking water on the floor.

Some rooms near the elevator can be a bit noisy.

The elevator cabs lobbies were terribly worn.

The elevators were a constant frustration.

Venetian has free self park also Caesar's forum shops have $7 valet.

Luxor kept coming up in reviews and the travel forum as a good pick, and, luckily, it still had some decently priced options.

The staff at the front desk were very friendly.

Very friendly and knowledgeable staff and the check in and check out processes were seamless.

My stay was great, lots of friendly people staying the night as well.

All staff we encountered was super friendly and very pleasant.

Employees make you feel welcome and do a great job of doing that very friendly staff.

The housekeepers were very nice and friendly.

The restaurant choices are good, I especially love Diablos and the entire staff that I interacted with are so nice and friendly.

Great stay great value the staff was very friendly and helpful would recommend friends and family members to stay at luxor convenient to the strip had pretty good luck if I had one complaint it would be the buffet for brunch the breakfast side was not good at all for the price of the buffet.

Staff were very accommodating and friendly.

Customer service was amazing and rooms were clean front desk was accessible pretty quick and friendly.

Other than that the rooms were clean, stuff was friendly, housekeeping was amazing and the overall experience was gr8!

but wish I didn't have to pay extra to not have a parking garage view for our 30 year anniversary,  Staff was very friendly and helpful.

The staff was friendly and the casino area was nice.

I will say that the front desk staff was helpful and friendly, and the food, while expensive, was of decent to high quality.

but now…the room was dingy and dirty, our view was ruined by a giant Doritos ad on the window, the restaurants and stores are way overpriced ($5.79 for a 16 Oz bottle of Diet Pepsi $6.99 for a small bag of gummy bears-ridiculous!)

I spent $79 on my room and it wasn't worth $20.

I had extensive issues with the individuals in the neighboring room arguing about illegal activity and being loud to the point I had to request security come address the issue at 5am.

then during the construcition a sewage pipe line broke and filled up every room on my floor with this horrid smell and it was not resolve and i had to stay in a friend room

I had to request to change rooms because the first one I was given had a pungent chemical odor.

It was a problem with the room they were unable to rectify it.

was too exhausted for another room change so just paid a house-keeper to come change the bedding quick. 2 out of 5 mornings i was woken by power tools renovating at 08:30,  the room beside me the first morning (was given a $65 credit and told it could be used towards "anything except the foodcourt" so put a couple Carrot Top tickets on the room.)

The rooms were dirty the carpet was sticky.

Only two were working when we visited and we had to wait pretty long to board one to get to our room.

but need renovations in rooms as a rewards member gaming frequently I thought it would be more pleasing so that I would want to gamble more.

The carpet in the room area of the casino smelled old and moldy.

Rooms are not nice casino is very tight food was mediocre at best not a very good Las Vegas weekend would not recommend staff was great just disappointed in room and food and the gaming cocktail waitress must have been on strike as well

Rooms were dirty and very dusty, the drains don’t work very well and very outdated .

The so-so:

The rooms in the pyramid itself were just regular.

Room was very dated (early 90s feel), un patched holes in the wall, shower water was cold, some of the lights were burnt out, refrigerators were an extra charge (~$30/day).

The room was clean and everything functioned as it should.

The staff we encountered were great and for the room was clean.

My room was clean, quiet and comfortable and I had a great 3 day stay.

The room was clean, beds and pillows comfiest ever!

Rooms are well maintained by the cleaning staff, clean rooms, staff was extremely helpful with questions and  kind as well.

The room was clean and everything worked!

Room was clean, comfortable, and spacious.

Great stay, hotel was clean and rooms were very nice.

Rooms are always clean
Service is Great
Hospitality was great 
Casino has a great atmosphere 
Parking has easy Access

Some staff members were rude and disgusting.

but dirty doesn’t describe it , word applicable here is filthy.

Rooms are dated, Halls had smells and constant water and fans in hallway?

the smell of the room and dirty bathroom, almost dying in the elevator, or water falling from the floor above into buckets.

Really nasty (I was on the green elevators).

Room was not what I asked for no view and smelled out of door I always stay here

I had to switch rooms because some room around me was smoking, the smoke alarm would keep on going, and my room stink of cigarette smoke.

“Non smoking rooms” yet you can’t even breathe in them because of how strong the smell is.

Luxor is old, smelly and just not functioning at a standard that is expected for the money being spent here.

Luxor is clean, hospitable and walking distance to Allegiant stadium; plenty of entertainment aside from gaming; meal offerings abundant; easy access to tram for Strip exploring; rewards offered are of varying tastes.

Great stay cant complain just in the future i wish they wouldn't take so long to bring me a iron, other then thay Great stay ill be back again for sure, everyone was Friendly, casino was clean didn't smell like cigarettes.

Thankfully, one of their staff did let me know that I was already checked out and to just toss the room keys on the counter and make my flight.

The only nice person was the front desk agent who found me a room after I agreed to an upgrade at additional cost.

Front desk manager tried to make me happy saying he would meet me half way then didn’t meet me half week.

Great family place to stay, Titanic exhibit was museum quality, very nice.

Casino was great and definitely recommend the Titanic exhibit.

but went to the Titanic exhibit which was very good.

We liked the atmosphere, the titanic exhibit was amazing.

I also love the Titanic exhibit, and the Bodies exhibit was also really interesting to see, both of which are right there.

The Titanic exhibit was absolutely amazing and authentic.

It is also conveniently located near the airport and attractions such as the wonderful Titanic exhibit, the interesting Bodies exhibit, and the fun Blue Man Group show.

Titanic exhibit was very interesting and educational.

The pyramid is my favorite hotel 
Been staying here for over 10 years 
The staff is amazing everywhere you go 
So much to do on the pyramid starting with great food courts and restaurants to titanic exhibition

the bodies and titanic exhibit were a must see and the flight bar kept it fun in between the jackpots and the big losses

The titanic exhibit is very well done and interesting.



What was good - food at the the Rice restuarant and the Titanic exhibit.

The Titanic exhibition in the hotel is excellent, there are various restaurants, shops and facilities that serve the hotel well.

Be prepared to walk as all resorts in Vegas are HUGE.

Had easy access to go to the game on Sunday by walking over the bridge to the stadium plus good slots to play! !

You can literally walk from the Luxor over the bridge within minutes.

The only great part was,  we were able to walk to allegiant on game day!

Casual atmosphere and take shoes to walk in.

It’s a short walk or tram ride to nearby casinos such as Excalbur if you want to venture out without having to engage in traffic in your own vehicle.

we like the proximity to allegiant Stadium and the walk under for the movement to Excalibur and New York New York. food.

We went to a Raiders game and it literally took 15min to walk - so convenient.

Luxor is close to the Stadium and access is really good basically a 20 minute walk to the stadium.

All the rooms have been updated with used Bellagio furniture and new bathrooms and finishes- feels nice when you walk in your room.

Positives are the location, check in staff, cleaning staff and general front of house staff, plus it is cheap and access is great (short walk to Allegiant Stadium, tram and deuce bus stops), good Wi-Fi and the air con in room worked well.

Being there without any guests with me, I was glad to know that I could walk to the Mandalay Bay without having to go outside.

Went to see the Raiders game- Luxor was a 10 minute walk from the stadium.

Very easy to walk to walk the strip to other hotels or restaurants.

The walk to the stadium is simple and safe.

We were close enough to walk to the Ed Sherran Concert at Allegaint Stadium.

Luxor Hotel & Casino

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titanic-exhibit

Special Thanks to Estrella, Carmen, and Isabel at the Melia Level Desk.

with the availability of being able to have cook-to-order omelettes etc..  Like to thank the staff in the Level Lounge – Carmen, Estrella, Jaun and Isa for all their professionalism and friendly help.

A special Thankyou goes to Estrella and her team at Level reception Carmen, Léo and your waitress Patricia also there is a very pleasant young guy  who served in the afternoon and eve ( sorry cant remember his name ) who was good.

Estrella and Carmen are a credit to the hotel.. they were both so helpful to a lone traveller .

Carmen the Guest Relations Manager at the Level Lounge was always at hand when assistance wa required.

The check in lady Carmen is fantastic, she’s courteous and warm.

Check in at the level lounge by Carmen was very efficient and she remembered us from previous visits.

The Level concierges are knowledgeable, extremely helpful and go out of their way to make you feel welcome, and Carmen deserves a special mentioning.

but special mention must be made of Carmen on the Level reception desk and Elena, who served in the restaurant adjacent to the lounge.

but I’d particularly like to mention Carmen who couldn’t do enough for the guests.

Our room was spotless clean and very comfortable peaceful and quiet, thanks to  Nurie and Carmen they are amazing and great services in the level reception.The hotel is in great location and walking distance to most attractions would highly recommend this hotel,by the way Nurie we bought the fruits sugar apple.

Carmen was very helpful and friendly thought our visit.

When you get off the bus skirt around the park to the right and after about 10 mins walk you will see the Melia Sevilla at the end of the road. Loved Seville - we did the usual sights - the Cathedral and Giralda Tower, the audio tour of The Alcazar, Plaza De Espana, the river cruise, the very interesting tour of the Bullring and loads of tapas bars in Triana and Santa Catalina (we used the recommendations from one of the advisors on Seville on Tripadvisor's Forum who has a website called exploreseville.com - great fun!)

although large was completely soulless and was basically very clinical with not even a lamp just overhead spotlights and very bright reading lights.

The lights would turn on when some walked down the hall, BUT , you would have to go almost to the end of the hall for the lights to come on, at night it was very dark

but if you opt of a family room you will get a pokey end room with little window light.

but far too much light passes through them.

Bathroom had dark tiles which were depressing with poor lighting.

However, the lighting in the room was over complicated.

Lighting in room was a mystery to us - a bit gimmicky = switches seemed to turn off different lights in different parts of the room and the bedside reading lights were very poorly positioned. Bathroom poorly designed - two sinks (why?)

In summary:
Pro: 
Location- 15 mins from attractions 
Lobby staff is friendly and helpful

Cons:
Dirty and untidy room for both days of stay 
No complimentary water 
Dimmed light in the rooms

And the flashing light on the ceiling above the bed was very disturbing (don't stay in the 'romantic' room on the 3rd floor).

In light of above called Reception - not answering 
4.

The location is great for the Plaza de España

For other meals we ate out in the Old Town (about a 20-minute walk) and the trendy Triana district (reachable by taxi or by taking the Metro from San Bernardo to Plaza de Cuba).

Spent four nights in a Level Junior Suite which had a lovely balcony overlooking the pool and the Plaza Espania.

The location is good, it's about a 10min walk to the Plaza, 3mins to the supermarket around the corner (has an ATM), and 10-15 mins to the nearest Starbucks :)

Best room views are on 9th floor facing west towards the plaza Espana.

The hotel is located next to the Plaza de España and Maria Luisa Park.

Excellent location only 50 meters from plaza espana.

The hotel is located close to La Plaza de Sevilla.

Service is excellent, rooms are clean, there's a big roof top swimming pool and it is next door to Plaza d'Espania.

Booked the Level Rooms which was a good size, plaza facing which was nice with use of the lounge for Level guests which provided refreshements throughout the day.

Room and pool had a great view of Plaza de España.

Great rooftop pool with views across to the aforementioned Plaza.

First of all, the hotel was in a good location, within a short walking distance to Plaza de España, and also near to the where all the bustling is in Seville.

The room was very spacious and nice decorated with great views over Plaza de Espagna.

We checked in late afternoon to a welcome smile and a lovely glass of cold Cava we were give a room on the 10th floor with a lovely view of the Plaza de espana  and the room and

Right across from Plaza de Espana (had a gorgeous view of this from our room) and walking distance to virtually all else.

Rooms are clean and with a great view of the Plaza de Espana.

The pool was our main reason for booking this hotel so that we could relax after a mornings site seeing with views of the wonderful Plaza de Espana.

Pool area overlooking the back of Plaza de Espana was fun, sunbeds comfortable and the whole area including the pool bar well run.

Only about a 20 minute walk from town, and over the road from Plaza de Espana.

It has a great view of the Plaza de Espana and the pool bar,

The location is perfect as it is right next to Plaza de Espana, which looks magical in the evening and not far from the river.

We looked over the hotels lovely pool and the plaza de espana.

Additional bonus is its location whiich is across the Plaza De Espana and the close proximity to the shopping and dining areas.

The room was very nice and had a fantastic view of the Plaza De Espana from our window.

Excellent location, opposite the beautiful Plaza de Espana 
with it's lovely gardens, and just 10-15 minutes walk to the old town.

The hotel was in a good location, close to the Plaza de Espana and within walking distance of the cathedral and La Giralda tower.

Our room at first glance looked ok, then we noticed the broken tiles, damp on the ceilings, poor quality furnishings.

The selection of breakfast food is very poor.

The bathrooms smelled like sewage, especially the ones next to the reception, which were also always dirty and in poor condition.

Christmas Eve dinner is a buffet, nothing special, actually quite poor.

The 1 thing that let us down for the hotel was the lack of complimentary water in the room which we found very poor especially given location of hotel and daily temperatures in Seville .

Service at breakfast buffet is non-existent and the food quality is poor.

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