If you manage to get a reservation and miss it you will be fined $100 USD.

Some a la carte servings were quite small and there was a lot of menu options not included in the all inclusive package meaning that you needed to pay additional charges for some items.

The taxi from the hotel is 65.00 USD and last

Taxes - there are additional costs outside of booking the hotel from the Mexican government so you have to pay a resort fee tax and a sanitation tax.

Food was mediocre at best except for Fuentes that we paid $100/pp extra.

I have to say that this hotel is not a luxury hotel and is not worth the money we paid.

As I have said this is 5th time Mexico most expensive hotel and by miles the worst, we read reviews ect before booking and our take on it is a lot of Americans come back and love it

Overall for the price we paid over £2000 each we shouldn't have to pay for extras like the sauna or some of the other resturants like fuentes wasn't included.

I’m disappointed the beach is not nice no swimming no snorkeling unless you pay for an excursion.the food was good

but when you've paid lots of money to be in all Inclusive hotel it's really not good enough.

I will say that other places I have stayed at this price point comparing apples to apples the basic room at some other places the room was bigger and nicer.

THE ROOM/SUITE
We paid for a Honeymoon Suite.

So it works out quite an expensive night-

To us it didn't make sense to pay that fee, when you had pool service anyways and 2 restaurants right by the pool.

My only complaint with the dinner show was that the wine pairings are an extra cost and they don't tell you about it in advance its just sprung on you once you sit at the table and its an extra $50 USD per person.

but it was at another on the other resort we also didn’t get to enjoy the whole experience because the massage included extra things that the concierge told us weren’t included and we had to pay extra for but when we got to the spa they said it was included.

We booked this resort through RCI and received an invoice stating it was paid in full and it was what we needed to check in.

We have no issue with the cancellation, except that we paid for the cruise upfront.

The restaurants are very amazing and there’s lots of options.We will be back!

Food okay, grounds nice, could not find interesting entertainment.

The good- the resort grounds are beautiful, the food is good for the most part, majority of the staff are very nice and pleasant to deal with.

It was so relaxing, the resort was beautiful, the food was delicious.

There is constant upselling everywhere you go, from a day on a Bali bed to a steak dinner, We went for a steak dinner for approx.

The staff are incredible, the food and surroundings are second to none.

Every restaurant has a strict dress code.

The food was good and the staff were quite nice.

Food wise - breakfast buffet was only at cocotazal and the rest are Ala cart.

Good: room was nice, and the resort is in a beautiful jungle 

Bad: very very hard to find food, everything needs reservations, unless you pay extra.

Room service not great food, and inconsistent and they don't deliver any drinks

The main pool is like being in Benidorm with all the sunbeds on top of each other and the sunbeds were not comfy.

The cake at santa fe resturant was lovely!

Many thanks to Karen from room service for starting our day with a smile every day.

This resulted in us having room service, which was adequate,

If you ok with eating dinner at 8:30 or 9:00.

FOOD
If you eat meat you’re probably fine,

Kampai, the Asian fusion restaurant and D'Italia (Italian) were spectacular for dinner.

Miguel in the Spot Bar - best cocktails ever!

The food at all of the restaurants are really good, small portions

Roman at Gaviotas Bar provided gave a lesson on mini beers and baby Guinness- you have to try them!

Beach Butlers Gabriel & Estaban made our time on the beach so special & relaxing

Waiters Carlos, Efrain, Rocha(Palms) & Ernesto provided fantastic service with our meals

Fidel the late evening Cart driver did a great job with getting us back to our Casita

Bartenders Julio, Juan, Pedro, Roman & Saulo & waitress Jany make the best cocktails & provide fast & friendly service 

We are so grateful to our Exotic Concierge Allen for going above & beyond with helping us all week!

but special mention to : Haxby on entertainments, Hector on the excursion team, Humberto in Kampai, Roman, Adal and Jose at Fuentes pool, Victor at Spot and Gloria the concierge.

Jonathon at the spot pool bar, Roman at the spot restaurant, and sorry, I forget the names of so many of the others who really made our holiday,

Being the type of people that enjoy a quieter holiday, we spent most of our time by the quieter pool near Fuentes Restaurant where, Jhonathan, and Roman behind the bar, and a lovely lady (sorry, can't remember her name) who walks round the pool taking drinks orders looked after us very well.

There were other issues of room fridge water ect service

We stayed in the 2 bedroom Room on the beach with Presidential services and were never disappointed.

Overall if your looking for good service, luxury and nice sunbeds don't bother booking here.

Best customer service and a pleasure to talk to and talk mixology.

but if you tipped the staff regularly your service was better.

However, that being said the majority of the service is second to none, and we loved our honeymoon so much! .

the customer service staff said just wait for the email.

In addition Noe at La Isla, Memo at Fuentes, Andrea at Rincon and Jesus at Kampai provided excellent service.

butler service 5 star restaurants and entertainment.

Here, we experienced an exceptional service by the Beach Butler Guillermo Pucheta, who went over and beyond to create a special experience for us.

Food, service, staff, grounds… all excellent!

I also greatly appreciated him accommodating our guests who wanted last minute appointments for spa services and was able to arrange them exactly as guests wanted them.

We had breakfast one morning at La Isla and received excellent service by Noe.

Staff and service in these two were wonderful.

Shuttle service is really handy if you have further to go.

And you can have a dance and karaoke in the evening aswell.

We have been to Mexico twice before and stayed at the El Dorada Seaside suites and Maroma which both of these hotels were excellent, great service and good quality food and great entertainment.

There is nightly entertainment that is always fun and plenty of things to do during the day if you so choose.

Entertainment is pretty much nonexistent at the resort

This a large resort

We were offered an opportunity to take the tour and receive a discount on an offered trip or the Fuentes dining show.

Il name a few really special staff that we met on our trip.

The shows were good- typical entertainment.

The facilities,staff, entertainment, food and grounds of the resort were amazing and really made it one of the best holidays we've had.

Very hospitable, entertaining and courteous.

The entertainment support staff does the utmost best to keep clients engaged.

but it’s the entertainment staff/events that keep us coming back.

This building is very close to the entertainment venue so you will have fairly loud music till around midnight each day.

Hugo was the night time entertainment host and did a great job with fun shows.

There was rarely something scheduled to bridge between early dinner and the late show time.

Luis was the most accommodating concierge/butler we have had in a long time.

Francisco gave us building 305, stated now upgrade, go with bellboy.

We were approached in the lobby after checking out with the front desk, the lady asked us our name, room number, and shuttle time.

The staff generally all over the resort look as

The staff were amazing and always ready to help.

All the staff I ever saw all said hello and we always exchanged pleasantries.

Found a quiet pool with a bartender that was decent and amicable,

This hotel is is clean tidy and staff are friendly unfortunately that doesn’t help its shortcomings 
We are British and this hotel is mostly American  tourists so the hotel tends to tend to their needs, tipping is expected for everything and if you don’t you wait at bars and notice they push local shorts your way and short measures.

but your staff are great and really work hard

Our concierge was extremely unhelpful and made it quite difficult in booking these and one evening even booked us into a restaurant that was closed!!

but the water is filled with large breakwater blocks and you wouldn’t be able to swim.

The ocean front is just rocks and a bit of beach to walk along, so if you want a beautiful pristine beach that you can swim at, this isn’t for you.

You also can’t swim in the sea as it is stormy and not always safe and also  there are boulders to break the wind so it isn’t as picture perfect as one would want it. 3.

You are also unable to swim in the sea due to the large rocks that are in there.

We didn’t bring our swim wear so couldn’t enjoy the full experience.

The ocean view from our swim out made up for a lot.

The facilities are amazing, we loved the Beds on the beach, the swim up bars etc, it’s a full on party atmosphere so if your from Texas and you want a full on four day pool party with foam then this is it.

Our room was a lovely swim up newly refurbished at the extreme end of the resort.

There is also absolutely no beach to swim in, coral reefs and large concrete structures line the beach.

Annit swim in, and staff is overall very friendly all

We just returned from our trip at the El Dorado Royale Section in a swim up room.

Swimming with turtles and cave swim and an all day trip to Chichen Itsza.

Once we got into the room (building 44 with a swim-up room) we were so pleased.

Rooms

Pros:
Swim up rooms are GREAT if you want to keep having fun once the main pool winds down.

The views were pretty BUT They had coral reefs ￼ that prevented you to swim in the water!

It’s literally just a sand beach to lay on the water is full of these big concrete blocks that stop you from being able to swim and trap in all the seaweed.

We got the swim up suite, which we LOVED.

There was minimal beach to walk on and the view was disrupted by the concrete wave breakers which also limited the ability to swim in the ocean.

We played beach volleyball and pool sports.

Activities were really fun, thoroughly enjoyed the pool volleyball and polo.

Pool volleyball, foam parties, and water aerobics (more of a water dance type thing) all added to the great experience.

Daniel, Javier, Laly, and Andre continuously suggested activities such as volleyball, water events, greenhouse tours, towel folding, the Mexican fiesta, etc.

We had an awesome time with the beach volleyball playing with Laly, Andre, Daniel (Poncho), Fernando, and Hugo!

We Loved our daily volleyball routine at 11 AM and 4 PM!

Activities range from Spanish classes, cooking classes, archery, yoga, 5k runs, pool volleyball, dance classes, and so much more.

From beach ⛱ volleyball to Cinco de Mayo they were great.

Restaurants were pretty decent and they were able to accommodate my dietary restrictions of being vegan..  Shoutout to Fernando, Mimi, laly, poncho and andre for putting together such great activities especially the volleyball!

Activities scheduled every day at El Dorado Royale Resort, and our kids enjoyed most of them, especially the beach volleyball.

The pool had consistent activity and music, with volleyball, handball, and water aerobics happening each day.

The plethora of daily activities was great with variety of volleyball, archery, mixology, pool, ping pong or just a nice walk around the property.

They really made us feel welcome- whether by salsa or Spanish lessons or playing ping pong, volleyball or water aerobics!!!

One thing I recommend is taking the top and right rooms on the beach which will be away from the volleyball nets.

We had tons of fun playing beach volleyball, and ping pong with them.

Laly and Noemi were at volleyball and water polo as well with us.

Javi and Gaby - from entertainment, thanks to both of them for great fun on the bike tour and volleyball, I wish I could have so much fun every day

The activités are what you typically expect of an all inclusive resort from  beach volleyball, polo through to ping pong comps etc.

There are so many activities going on that you can enjoy such events as volleyball, water polo, tequila tasting, archery, rifle shooting and we had great fun at the towel folding class!

The are great conversationalist and love playing volleyball. #VOLLEYBALLTEAM

El Dorado Royale, by Karisma

price

staff

roman

forum

restaurant

service

show

swim

volleyball

I visited with our EO Forum (business mastermind group) and one member has pretty severe food allergies while I personally have a severe allergy to alcohol.

but there's also a fantastic Palladium forum out there.

STAFF / SERVICE

People in this forum rave about the staff and service here and they are correct.

It was absolutely a wonderful vacation for us!

We can safely say this was the best holiday we’ve experienced.

Also special thanks to the duty manager, Braulio, who did his best to enjoy our holidays and made sure that we could leave in time when our taxi did not show up.

Highly recommend for a special occasion or a luxurious getaway!

We have had a fantastic honeymoon and we could not have wished for a better holiday.

My husband and I loved seeing all the wildlife on the property (there is quite a lot)

This was a great couples getaway destination and I would recommend to anyone looking for a romantic relaxing getaway with great food.

Highly recommend for a warm and stress-free vacation.

As always we had a memorable holiday, 14 nights in November 2023.

You don’t want to view beautiful photos online, book a custom vacation and be surrounded by trash.

Overall we’d highly recommend the TRS hotel it was peaceful and a perfect honeymoon getaway.

This was the best vacation ever and Belen and Paris were awesome!!!!

We have been so impressed that we have already booked our return holiday!

Just returned from a fabulous holiday at TRS Yucatan.

I have never been on such a beautiful, relaxing vacation!

We also would like to highly commend Martha at Helios who was friendly , accommodating , and looked after us throughout our entire holiday.

A daytrip to the maya ruins in Tulum, a snorkel adventure with sea turtles, a swim in a cenote followed with an authentic mexican dinner in a local restaurant of the beaten path, made our mini vacation complete.

Absolutely 100 percent best vacation I have ever experienced.

After two great trips to TRS Coral resort including our wedding back in February 2023 we decided to give TRS Yucatan a try on a long weekend, pre-holiday getaway and it did not disappoint!!!

Alex at the infinity pool kept bringing us drinks without us asking and he made sure we were enjoying our time.

The Infinity Pool and Saltwater Pool were amazing.

With the exception of waiting for towels at the pool(s), the exceptional staff and concierge service made up for it!

Throughout our stay, we moved around the various pools, some with live music and others that were more peaceful (the ‘quiet’ pools).

The lobbies, villas, restaurants, bars, garden and pool areas, the standard of cleanliness is excellent everywhere.

We loved the pools throughout the resort.

The 3 pools give you the possibility to change scenery and enjoy different places in the hotel.

We saw staff stop others coming to the pools that were not allowed.

Pool:
The setting around the infinity pool is beautiful and serene.

The pools were all clean and well-maintained,

Pool rooms didn’t offer the privacy we needed.

butler at the saltwater pool las rocas was amazing!!!

We spend the majority of time by the infinity pool, eating breakfast and lunch at Helios, where all the staff were fantastic and greeted us by name every morning, food and drink was of high standard with great cocktails and great service, even bringing us cocktails in the pool.

There are fish in the moat that you can feed from your balcony hot tub jacuzzi.

The infinity pool grill was a nice feature

The saltwater pool was our absolute favourite for swimming!

Next to our private pool, on the beach, along the winding pathway, in the pretty water feature.

Luckily, there was a nice couple that had a private company they booked outside of the hotel for airport transport that heard what was going on and offered us to get a ride with them if the company they were with allowed - the company did

We had private reformer Pilates classes with the resorts trainer, Elizabeth, every morning (which are included at no extra charge!).

There is a private TRS section with a bar and food and the ocean is amazing with such soft sand!

We loved sitting outside by the private pool and using the pool since we went during one of the hottest, humid months of the year there.

Our suite with a large private infinity pool was spectacular and allowed us to seclude ourselves and enjoy some time together each day.

It is surrounded by jungle and felt very private.

We used the jacuzzi a few times, it worked great, was quiet and felt private.

but if I went back in the summer I would get the private pool.

Wonderful breakfasts at Capricho every morning, followed by relaxations at the tidal pool or private TRS beach drinking exotic elixers recharged our batteries.

We also utilized our private pool which had lovely shade on the day we couldn’t find anything.

There is a private TRS beach area about a fifteen minute walk from the TRS main area.

but quite private, and was pleasant at the end of the day.

Whilst there we booked a private romantic dinner at the Ixmucane Grand Cenote which was so lovely.

I feel this one was north worth it than the romance buglalo that was a “upgrade” we were right next to the infinity pool and had a private pool to ourselves.

Very knowledgable, kept to a good schedule and readjusted the trip so we visited the cenote first so we could have a private swim!

Or second room what the junior suite private pool at villa 61
It was a great experience to have the option to try both rooms

If you need to take a shower before your room is ready, they have a very clean little private shower space for men and women (see attached photo).

but for the cost, I would expect more than 2 restaurants that stay open.

Maria worked at the bar by the infinity pool grill and she made the best cocktails and drinks and was so nice to us.

Gorgeous grounds, excellent food options.

The New Year eve special dinner was great could use a little more elaborate menu.

We went to Tentazione (Italian dinner) and the food was great.

The French, Italian and Argentenian restaurants were also great.

The food in some of the restaurants  can be inconsistent

He másé great suggestions - this is how we tried one of our best desserts ever (verrine de coco. ).

Helios: The breakfast / brunch buffet spread was incredible.

The food in every restaurant was great and I have never experienced service like this before.

Furthermore, the culinary experience, while generally satisfactory, could benefit from a broader variety of options in Chic Cabaret Restaurant.

We tried all restaurants and as per usual, the service and the staff were great.

The moonlight dinner, (once a month at full moon) was fantastic, best dinner we had.

There are whirlpool jets inside the "roman columns" area which is very relaxing.

A High 5 to Roman the barman for making our time there so special.

There are others that helped us in resort - we noted Jesus, Isaac, Roman, Axel, Rodrigues, Dario, Miguel.

The outdoor Roman shower was the nicest element of the room.

Jan, 9, 2024

Jan, 9, 2024

Jan, 10, 2024

Jan, 10, 2024

Jan, 9, 2024

Jan, 9, 2024

Jan, 10, 2024

Jan, 9, 2024

Jan, 11, 2024

Jan, 10, 2024

Oct, 8, 2022

Oct, 8, 2022

Dec, 14, 2023

Dec, 14, 2023

Oct, 8, 2022

Oct, 7, 2022

Jan, 7, 2024

Jan, 5, 2024

Oct, 8, 2022

Oct, 5, 2022