but extremely basic, no mirror  to sit and do hair, lighting needs improving no light in doorway near entrance where there was a large mirror, a bedside lamp did not work and the other lamps had bulbs not working!

No mirror in room above desk so had to use mobile phone to do hair etc.And to top it off,2 days without any hot water!.

Cold showers The doors were all corroded needing painting  chipped.

only 2 sockets in our room one which had a tv plugged in and the other a lamp, so to charge our phones we had to keep them unplugged, only mirror was in the bathroom, needs a mirror in the bedroom too, no shelf in the bathroom so toiletries all had to be on the floor, and of course no tea/coffee making facilities or fridge was not ideal.

but again this is very minor, shower is very powerful.

No mirror in our bedroom and TV didn't work (though that was not a big issue for us).

- Issues with the pool kept draining (could be fixed in future).

Also the builders managed to disconnect the hot/cold water one morning, meaning we had to go out for the day unshowered, and when returning the bathroom taps were spitting brown water everywhere.

Not much in room, no fridge, no mirror in room, only 1 bedside lamp.

The hotel was run down 
and needs renovation, the shower needed a thorough clean , moth eaten curtains , a broken window in the hall taped up , a duvet provided with no duvet cover .

The shower was the worst with mould, water stains and other peoples hair!!

My only minor negative would be that the water pressure in the shower wasn’t great.

No soap was provided for the first few days and reception staff did not understand what we meant when we asked for some.

No mirror expect for the one in bathroom.

Sink plug broken, mold around the bath, shower curtain dirty and the shower was so old it sprayed a fine spray everywhere - not for me or possibly a 4star.

There was a broken window on one of the landings, there were pieces of the fencing where the welding had come undone and rust was coming through the paint work.

The sink had been tiled down the back of the sink to close to the plug thing so your unable to fill the sink to shave etc!

While we were there the sun stayed on this area until approximately 13.00 
And finally an important part , the staff : 
They were all friendly and helpful 
I would highly recommend The Hotel Admiral 
Also something that maybe of interest is Marina Grande offers a great selection of boat trips and water sports

As mentioned bar staff friendly this could not be said for reception staff!

It’s a lovely location on the marina, the bed was comfy enough at the staff were all helpful and friendly at least!

All staff were accommodating and friendly.

The staff were all friendly and attentive and took great pains in making sure everything was spotless.

Staff and service at this hotel all impeccable: friendly and attentive.

The staff in this hotel are so so friendly.

Room cleaned everyday

 Extremely clean and staff friendly and helpful.

The staff were friendly and helpful, they always seemed to be smiling;

The staff are friendly and yes the bar prices are on the high side

Staff very friendly and nothing is too much trouble for them.

All the staff are fabulous - professional funny and friendly - gonna miss them all - Thankyou for making our stay so fun .the view from our room took you’re breath away - the best room Iv ever stayed in .

Great hotel, great location, great staff, all of which are very friendly and a great breakfast!

Some friendly staff, plenty food choice at breakfast.

but saw a scuba diving centre, you can do paddle boarding and kayaking from the marina, tour office offered a 1 hour tour of sorrento coast and boat excursions to Amalfi / Capri (unaware of pricing)

- Understandably the staff limited English but were super friendly and good service.

- On the reception staff, they also provided several extra pillows for us, let us store bags and use facilities after check out, booked us a taxi and were pretty friendly.

The only negative for us was the lack of a kettle and fridge in the room.

Rooms were basic (could do with a fridge and kettle)

There was also no kettle with coffee/tea in the room.

but do lack a fridge or any tea or coffee making facilities.

In the rooms, new towels everyday, could have done with a small fridge & kettle,

Yes, there’s no fridge or kettle in the room

No coffee/tea facilities so we took a travel kettle.

There is no fridge in the rooms or any facilities to make a hot drink ,Then the constant drilling as the workers are still renovating the place when this work should of been done before actually opening!!

but they’re well cleaned- a mini fridge or kettle could go a long way!

- I'd laughed at reviews previously complaining about having no mini fridges in the rooms,

we asked for two glasses for our room for water and were given two cheap plastic disposable cups .

No fridge in room, no glasses and when requested given plastic beaker.

It was dirty with broken and with fixtures, lamps not plugged in, broken sockets and lacked a fridge.

In the room there was no place for two people stuff, no fridge or mini bar.

When I read there was no kettle in the room or room service, this forward thinking was a must.

Rooms are NOT provided with tea and coffee making facilities and no kettle.

but no wi-fi in the room (bar and reception area only), no fridge, no tea and coffee making facilities in the room.

The Admiral is situated in Marina Grande which

The positives: 
The hotel is in a beautiful position with spectacular views of Vesuvius and the Marina Grande 
Breakfast buffet has plenty of choices and fabulous made to order omelettes 
Waiting staff and bar staff friendly and courteous, special shout out to omelette maker!

A pleasant walk up to the centre of Sorrento via steps at the other end of Marina Grande.

but there are also local buses running from the Marina.

Great location in beautiful Marina Grande.

It is quite literally a flat 3 minute walk from drop off point at the marina.

Had a beautiful modern sea view room on the 3rd floor  with panoramic view of Versuvius and Marina Grande.

Take the bus or take the stairs - or take the Via del Mare.

We had a large balcony which had stunning  views over the marina.

The adjoining small, lively and photogenic resort of the Marina Grande provides a host of dining and drinking options all within a short stagger.

This hotel is all about the location; nestled into the cliff face at one end of Marina Grande it has stunning views of Vesuvius and the Gulf of Naples.

Marina Grand is lovely with lots of restaurants  and is out of the mad traffic of Sorrento.

Short walk to Marina Grande which is very vibrant, centre of Sorrento approx 1km.

Marina Grande is a small fishing village with 6 or 7 genuine fish restaurants and a lovely evening atmosphere.

PROS:
- Location - I don't think there is a hotel in Sorrento closer to the sea + you're less than five minutes walk from the small beach at Marina Grande (it has a beach club

but not with the atmosphere the Grand Marina has, with its restaurants and bars.

It is also very close to the seafood restaurants and beach on Marina Grande, and around 1km walk to the heart of Sorrento (though note this is uphill).

The hotel is in a great location I Marina Grande.

The hotel is situated right on the waterfront with great views of the marina ,sea , distant bay of Naples and mount Vesuvius.

The location of this hotel is beautiful, overlooking the Marina.

The hotel itself sits by the stunning Marina about 10 minutes walk into Sorrento.

Sorrento is an amazing place, the hotel Admiral has amazing views overlooking the Marina Grande, the Med and Mount Versuvius,

We had a beautiful room (306) overlooking the Marina Grande, the bay of Naples and Vesuvius.

The deck was good in the evenings as it was a lovely view of the marina.

Aside from that, the hotel is unique in being the only one right on the sea in Marina Grande, with a sun deck cantilevered out over the bay.

Positives, hotel was in a fantastic position overlooking the Marina Grande.

On arrival met with pleasant staff when we went to our room we went wow it was a lovely room with a fabulous balcony overlooking the sea and marina grande the hotel staff were brilliant and the food was excellent.Thanks  the Admiral Hotel for making this special  birthday.

We had a chat with reception next morning - all staff are great - and were moved to room 302, partial sea view and overlooked Marina Grande.

180 degree views of Marina Grande ,Vesuvius , the sea and coast.

We arrived at the Admiral Hotel on the 28th of September, first impressions was very good, we had a room at on the top floor, the room was spotless, on opening our French doors to the balcony we had an amazing view of the marina and the sea view,

Our room was absolutely perfect and the view over the marina was unbeatable .

The terrace of the hotel which has the most incredible view onto the sea and the Marina Grande is what makes this hotel worth staying at.

We took our coffee from breakfast every morning and sat out at the table and chairs on the veranda overlooking the sea and the marina .

Location - First class right on the cliff edge overlooking Marina Grande which is a small vibrant area with great Bars and Restaurants.

The rooms were nice, we had a partial view which was great we just got to see the marina which was perfect for us.

Situated at the stunning Marina Grande where it seems time has stood still, the hotel is right at the end of the marina less the 10 feet above sea level.

Stunning setting, and we had a side view balcony which was still a fantastic view out over the marina!

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Failing that there is a regular mini bus service from outside the shop in the marina that drops you in the heart of Piazza Tasso - it costs 1 euro each way and you buy your tickets from inside the shop.

but the little bus (1.6euro each) to Piazza Tasso or Bus/Train station runs evevry 10-20mins.

The little buses from outside the supermarket are so useful for getting up and down to the main railway station and Piazza Tasso.

Although tucked away the shuttle bus was a 5min walk (don't try heels with with cobbles) and drops you right at piazza Tasso.

It's a 10-15 minute uphill walk to Piazza Tasso to the main bars and restaurants.

The main square ''Piazza Tasso'' is closed to cars and buses at night time and is the place to be to take in the atmosphere and enjoy the local cuisine.

A local bus went up to town and the main Piazza for just over a euro and saved you the steep incline and then there was a scenic walk back along the coast which only took about ten minutes.

The local bus from Marina Grande is 1 euro which takes you to Piazza Tasso,

I'm aware that some chose to eat out - Aurora in Piazza Tasso was good if expensive.

No road traffic yet you can walk gently uphill into Sorrento in 10-15mins or catch a bus to the main square (Piazza Tasso).

This will take you to the main square (piazza tasso) and the railway station.

There is a mini bus service from the small shop in the Marina Grande that goes up to Piazza Tasso for a small cost of €1.20 which runs every 30 mins

To reach Piazza Tasso, the heartbeat of the town, it is necessary to ascend some forty or so inclined steps (step up, walk five inclined paces, step up) - or take a half hourly bus from the promenade, at €1.20 each way.

The main section of the town of Sorrento and Piazza Tasso are a short walk from the hotel.

the 'foreigners club' is a short walk from piazza tasso and looking down onto marina piccolo where the bigger ferries leave from.

The rest of the time we took the bus up from the marina which runs at 20 past and 10 to the hour (with reasonable accuracy), €1.20 for each person to buy 60 minutes time on the local bus system, Marina Grande to Piazza Tasso 10 minutes (Ticket T1 bought from the Tabac at the stop) and then we always walked back down which was always a pleasant experience.

The hotel is a good 15/20 min walk to the main square Piazza Tasso and is all uphill with steps so maybe not good if you have mobility problems.

but we managed it quite easily every day (sometimes twice) but there is also a little bus that runs up to Piazza Tasso.

Reasonably priced coffee shops and loved watching the world go by in Bar Herculaneum
in the central piazza.

Vincenzo is head barman, though his work is hampered by poor availability of branded products, with second rate local spirits offered instead and really fail to hit the mark,

but the quality of the ingredients was lacking.Given the poor state of the hotel and not being given the room we had paid for, we checked out after one night.

Even the coverage in the lounge is poor and any other guest downloading or watching video or tv drops the bandwidth to a snail’s pace.

WIFI is poor 1/10 and only available in the reception/bar area.

"Piped" music, particularly during the day on the terrace also poor - tended to be a dance radio channel which definitely grated!

This property needs a full refurbishment the food was very poor so we ate out most nights after giving it the benefit of the doubt for 1 night which was poor.

but the Hotel is rated as 4 Star which is a joke, the food was poor, lack of quality, regimental routine on so called Gala nights, we went out to eat on a few occasions at our own expense.

The only real minus point in 2019 is the very poor WiFi coverage, effectively only half of the lounge area.

Food poor, cheap and tasteless, even breakfast was cold greasy.

but lift inadequate for wheelchairs
Access to hotel poor and some distance from transfer drop off unsheltered
Pool cold (oct) and difficult try for disabled to get in or out
In MGrande surface cobbled option to reach Sorrento 40+steps uphill, bus that was only hourly, taxi 25E to travel 5km
In general the staff Maria Anna (two names) Miki Luigi Mauro Fabio and views make the place.

Service from staff at Reception was poor.

It has been mention on a number of occasions that the food is of relatively poor quality.

Breakfast was very poor, the hot food was often cold.

The location and views do not make up for the poor condition of the hotel.

There was poor direction from staff when it came to what was to eat and some had their main before they realised there was soup.

I cannot understand where this hotel finds such poor quality produce and how anyone in their right minds can enjoy the food here.

If you are unsteady on your feet or have poor mobility then it's not for you.

- dinning experience after two days of poor meals gave up on restaurant and ate out.

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Staff very pleasant and attentive. Perfect.

We had no Internet for a couple of days no explanation about that.

but overall lovely staff, fab views from the deck and pool area.

Virginia and Gianmarco looked after us brilliantly at the desk, too.

but clean 
Breakfast was amazing apart from the coffee machine which was not good
Staff were really helpful
Biggest let down was the expensive drinks at the bar.

Had an issues trying to get a taxi from the taxi to the hotel as the drivers were choosing which passengers to take
Gian Marco at reception was extremely nice and helpful.

but that's what you expect when staying in sorrento, staff were OK, I wouldn't say they were overly helpful/friendly.

The entire staff are attentive, efficient and jolly and breakfast is excellent.

Great position with lovely views across the bay to Vesuvius from our sea view room.

A lovely open plan area with a seating area that overlooks the water, truly a lovely wee place to sit and have a coffee or a cocktail.

The sea views from the rooms are exceptional and is far enough out of town to be comfortable

Its location has an incredible view across the bay of Napels, the view of Vesuvius from the ground floor while you eat breakfast of sunbathe is just amazing.

Couldn’t have been better placed or indeed have a better view!

But this hotel has the best location in sorrento and is by far the best value for the view you pay for.

Arrived home yesterday and already missing the view !

Lovely clean hotel, terrace overhanging the sea.

Our tall ceilinged, stylishly plain room with the “Palace of Versailles” chandelier gives out  onto a balcony which presents you with what must be one of the best views of the Med looking out as it does across the sparkling waters of the bay of Naples, crisscrossed by the wakes of dozens of boats directly towards the looming outline of Vesuvius.

The location is great with wonderful views.

Location is fantastic and sea view rooms have a beautiful view of the bay.

but to be honest if I worked at a hotel with that view I’d be smiling.

Hotel Admiral Sorrento

bathroom

kitchen

poor

staff

marina area

piazza

popolo

view

friendly

marina view

The hotel provides car service, which is very convenient.

So helpful to have the car service to take you to/from the marina or the main town.

The car service was quick and extremely helpful to get where we wanted to go and the drivers were wonderful.

As far as the experience, the moment you get picked up by the hotels driver and car it was the best service we had received.

Access to a beach club is included as well as car service, which is much needed in Capri, to and from the dock, beach club, Capri town and area restaurants.

In particular, the complimentary car service was great and allowed us to more easily tour around the island.

- They have a free car service to different points on the island, including Capri Town center - runs until 10pm.

The staff took care of our every wish  with dinner reservations and complimentary car service to and from city center.

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Their complimentary car service turned out to be the single most valuable amenity this place offers.

One of the other niceties of the hotel is the car service that is available at all times and quickly drops you off where you want to be while picking you up with very little wait after a simple message to the hotel that you're ready to head back.

But the car service at the hotel was always available, fast and reliable.

The shuttle car service with Buddaka the driver was swift, flexible beyond even the actual opening hours and a great help in mountainous Capri.

Another fabulous benefit of the hotel was the car service, which took us to town countless times not only saving us a lot of money on taxis, it saved us a lot of time.

They offer a free car service to both and it was available the entire stay for our room(first time I have ever seen a shuttle so efficient at a hotel).

but they provide a complementary car service that was extremely easy to use and was always available whenever we needed it.

The car service is always available and both Woody and Pradeep were like friends.

The villa, which is perfectly positioned between the marina and the main square, is easily accessible via their brand new VW ID4 electric car service provided by their staff.

Nothing is too big an ask for Pepe and all staff participate in ensuring an amazing stay. Because of their car service (thank you Buddika!)

The breakfast is amazing, their car service is prompt and so useful.

This was unacceptable and then I tried to explain to the hotel by WhatsApp what had happened and they couldn’t seem to fix it, albeit they tried).

The Excelsior team reconvened and went above and beyond to fix the miscommunication.

We asked the hotel staff to fix this issue and they gave us a can of bug spray.

We stayed 4 nights and it was never fixed?

First time they made a "mistake" their finance department was pretty hopeless to fix it and this time I find it hard to believe that they mistakenly charged my credit card twice in two weeks.

It seems that with a small investment they could fix most of it and I hope they will.

It was only when I asked where the other car was that he said it was in the garage getting fixed and this was his own personal car.

We mentioned it on our way out to dinner that night and by the time we got back to the room they were both fixed and working fine.

but they were able to fix it after they verified thK
at it was not our equipment that was the problem.

but little things like having two cars available with someone to drive you to one of two locations which reduced hill climbs a time to enjoy the sites of Capri was fantastic .

We were first picked up at the port by the driver, Buddika, who is such a pleasant person and willing to take us around town.

The drivers were kind and always ready to take us where we wanted to go.

Gaia the owner (private family owned hotel) began to communicate with me day before and had her driver ready within minutes to pick us up once we got off ferry (they have two private vehicles that will get you around the island for free and they are always ready - if u haven’t been to Capri I can tell you what a big deal this is).

The wonderful reception and catering staff and also a big thank you to the wonderful drivers.

And here the drivers are extremely discreet and friendly.

The exceptional service extended to every department, from the bartending by the pool, to the restaurant with Pepe , the drivers, and to the front desk team.

Special thanks to the front desk team, Pepe at the restaurant and the drivers for making our stay in Capri so enjoyable and smooth!

Notable is the concierge, and the gentlemen from Sri Lanka, the driver. A+.

The hotel drivers were swift to take us wherever we wanted to go each day!

Buddika is the most amazing driver who is beyond friendly.

The waiter Peppe was so attentive, the receptionist were all so helpful and Bodhi the driver who drops and picks up from everywhere was so kind.

We had a driver who was nearly 24/7 available and made sure we always arrive save to our destination also giving us tipps where we should go to enjoy our stay on the island.

They provide shuttle services to the main attractions of the island and are always ready to pick you up whenever you ask and the drivers are very kinda and are always ready to help with directions.

There was a driver that picked us up from the marina & was available anytime to take us to different places throughout the city.

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