So because our ride was waiting, we lugged the luggage up and down the stairs to the elevator ourselves.

The elevator is really small and could barely fit 2 people and 2 luggages.

The hotel has a small lobby and elevator,

While we should have heard noise from our neighbors, the street, and the elevator, not once did we hear a peep, which made the Hotel B a great break from the noise and bustle of the city.

It has only 1 small elevator and it takes sometimes a while till it gets to you.

The hotel footprint is quite small and accordingly everything inside the hotel is small from the door to the hotel to the lobby and halls and elevator and most importantly the rooms.

There is one small elevator, appropriate for a hotel of this size and with little wait time.

Elevator was very small and air conditioning was not very cold (typical for Europe).

One thing awkward about the part of the hotel where we stayed was the need to go up and down stairs to get to the elevator (4th floor).

We were in Room 48; took the elevator to the 5th floor, then walked down 2 short flights of stairs and hallway to our room -- similar to a room we had at Banff Spring Resort years ago!

The hotel has a brand-new Schindler elevator that holds 6 people.

You should request a room away from the stairs and elevator.

The elevator was broken and was only fixed as we were checking out.

The elevator was also small and slow and I had to go up four flights of stairs,

- No kettle
- Lift doesn't work properly, as it doesn't stop at level 1 and 2

There have been recent renovations to the elevators and the showers.

Finally, excellent staff throughout the hotel - service at breakfast, cleaners, bar staff and at reception - all friendly, helpful and professional.

Hotel Barocco has absolutely outstanding service -- very personable, attentive and helpful.

The room was lovely and the service was excellent.

From the moment we entered the Hotel, service was perfect from the front desk, the breakfast to the daily room cleaning.

Service in the breakfast room is impeccable and the food is delicious.

Absolutely beautiful property with even better, exceptional service.

Unlike a lot of hotels in Italy which serve breakfast buffet style, this was a la carte menu with exceptional service.

but once you step through that entrance the level of service is excellent.

In advance of our arrival, the staff at the hotel also assisted with our car services to/from the airports both times, which I would highly recommend.

From the car service to & from the airport & port, the  front desk staff, particularly Flavio with his restaurant recommendations, to the morning breakfasts with Stefano, to our nightly bartender, Gianluca, everything was first-class.

The service was excellent and there is no question that we would stay there again on our next trip.

Staff were super friendly and helpful, they went over and beyond to make sure we’re comfortable and address any needs that we had, five star service

The made to order breakfast was outstanding and the service throughout the hotel was fantastic.

They helped with birthday arrangements, champagne to the room, hand written notes, car service arrangements to and from the airport, currency exchange at the desk the list goes on and on.

The only downside is that, due to its small footprint, the bar and breakfast room are not large; most of the rooms are on the small side, as well.

Our room was a bit small and lacked a full length mirror (one was provided on request),

We were supposedly given a room upgrade and our room was tiny, I dread to think what room we would have had.

The room might be a bit small similar to all other hotels in the center

Note that rooms are on  the small side - if you're travellng with large luggage, you may be challenged.

There is one key in the “traditional” form that has to be returned to the reception every time you leave your room (not the “smart card key” situation here), the breakfast area is divided in 3 small rooms, so you have to book your time slot in the reception the night before.

The room itself was small - standard hotel room.

but we stayed 4 nights and the room is so small it became quite oppressive.

Lovely intimate lobby area, our room was small

At 12 sq meters, I knew my room would be small and it was.

We walked to everything:  the Spanish steps, Trevi Fountain, Pantheon, Via Condotti for shopping.

The location is perfect …   a 1 :60 walk to the metro and within easy walking distance to Trevi Fountain, the Spanish Steps, shopping on Via Condotti and numerous restaurants.

Perhaps best of all, Barocco is a short walk to the Spanish Steps and the shopping delights of Via Sistina, Via Condotti and Via Corso.

Great location--short distance from Trevi Fountain, Spanish Steps, Via Condotti and Via Veneto.

Hotel Barocco

small room

elevator

Paid private parking nearby

Free High Speed Internet (WiFi)

Free breakfast

The lift wasn’t working for the week so had to carry our luggage up to our room.

Lift doesn't work, no hot water night or in the morning.

Notes: the elevator is out of commission and, according to the front desk, will be for some time.

There were no elevators and if you have mobility issues this can be a real problem and the shower was like getting into a cubicle with no room to move.

Only downside is the lift doesn’t work so it’s a very tough climb up to 4th floor on steep stairs even for fit people😅

Only downsides were the lift not working (

The only issue we had was that the elevator was not working, so walking up and down the stairs was a bit of a workout for a couple in our 70's.

The elevator was broken and the staff was very apologetic

Lift was broken, staff were unhelpful/rude.

The next day we woke up and the lift was broken, so therefore I had 3 flights of stairs to get to reception.

The lift is way too small (3 pax can barely stand in it) and stops at intermediate levels, so you always have to climb up/down the stairs for reaching the rooms, which is quite inconvenient if you have a lot of luggage.

Negative includes: very small room, tiny elevator (1 person with luggage at most), elevator stops between floors (so, at least 9 steps to walk) and VERY small shower.

This is a boutique hotel, so there is only one small elevator and stairs are more convenient.

every time I arrive back to the hotel I have to wait 5 to 10 minutes just get on the elevator.

Only complaint would be the very small elevator that stops in between floors so one still has to either go up or down a flight of stairs to get to your room.

A big thank you to Barbara who assisted us when there were issues our transfer service when we were checking out.

Delightful stay - the breakfast was lovely, the staff were warm and welcoming, service was outstanding, hotel is clean and the rooms are neat.

Also, really lovely breakfast and service which helped us to fuel up and start our day, the location was just perfect.

We were able to get car service to the airport for 60 euros which was right on time at  6:30Am .. or you could just walk to Termini and take the Leonardo express train directly to Leonardo daVinci airport.

but the hotel was clean, comfortable, breakfast (optional) filled a hole and service was great.

Bed was comfortable and the desk service was good.

We were impressed by the customer service - amazing, on point and impeccable.

From the moment we checked, the week of our stay and then departure, we were treated and provided with the the highest level of services, kindness, and helpfulness.

You can book a car service to the airport for 60 Euros through the front desk

The service was €22 and very quick and efficient.

The service was very good, as was the breakfast.

The service was excellent, all clerks are polyglots, very impressive.

Nice service, close to termini, close to hop on hop off bus stop, and to restaurants.

Room was nice, larger than we expected, check in and service was very warm and professional, the price was reasonable, and the location was great, would certainly stay here again if ever back in Rome.

There was a quaint tea and coffee service provided daily.

Great location, super clean, nice service and good breakfast.

There is a complimentary and very welcome self service afternoon tea and snack provided behind the lobby.

The only downside was the size of the corner shower which was really small and barely manageable.

The bathroom is also small and everything works.

but the bathroom…..we had to step up 2 steps to a small door into the very small bathroom.

However, another family member was in a different room and their bathroom was quite small

The shower takes a little getting used to because it is small

The shower was rather small and not the easiest to move around in.

We stayed here for 8 nights so a few things were frustrating:  a tiny shower that might not accommodate a person with above average weight or height, the lack of hair conditioner and Kleenex, and a satellite TV system that does not work consistently.

The room was adequate for our needs (although the shower was a little small!).

though the small showers took some getting used to.

The only minus would have to be the very small shower!

The rooms are a bit small by North American standards

Not everything is perfect, though, the safe in the room is very small.

The elevator/“lift” to the rooms is quite small as are the rooms themselves.

The elevator is VERY small & there is only room for one person with luggage at a time.

Hotel was very outdated, the rooms were small, the bathroom shower was a nightmare, very small and dangerous  (almost fell out) with little to no water pressure.

The cleaniness
Once again, yes the room was small,

so we asked to move rooms
As its just 2 small and room was dirty.they met is with contempt.

Everything one might need is within reasonable walking distance---shopping (on Via Condotti, Via del Corso, Campo dei Fiori, etc), dining (THE La Carbonara - Osteria is just down the street) and of course, all the must-see attractions: Piazza di Spagna, Piazza Navona, Trevi Fountain, Trajan's Column and the Roman Forum, The National Monument and, of course the Colosseum are all places we were able to reach on foot at a reasonable pace.

Hotel Raffaello - Sure Hotel Collection by Best Western

small bathroom

Breakfast available

Modern hotel with good service and facilities.

Best advice I can give is do not use any of the hotel services offered at reception i.e.

I would like to highly commend both of these outstanding employees who left a very positive impression with their excellent customer service skills.

Excellent service, polite and helpful staff at the hotel.

Finally, they try to get you to use their transport service to the airport for 70 Euros.

They're very nice on whatsapp though, such a world of difference from the face-to-face service we received.

Great service at the front desk and upon checkout.

Firstly, the service mindset of the staff of this hotel is brilliant.

The service was good and we got directions to all what we needed.

We got the pick up service they provide which was 60.00 euro for two

Rooms are just OK and customer service decent.

The service is great, everybody is ssuper nice and helpful, especially at the front desk.

We booked this service to and from the airport as well as the ship terminal in Civitavecchio.

Costumer service is so amazing and rooms so Cousy clean and with a great view so close to everything and every landmark I will definitely come back and stay again

The service was excellent, not just by Angelo,

We both found the staff and the service at the hotel to be excellent and ver thoughtful.

The service was excellent and staff were extremely helpful and friendly with any requests that we had.

however, the great service, cleanliness and superior location make the Condotti an excellent choice.

The write up for the Condotti Hotel shows a very attractive hotel and lists services given by staff.

If you get a good deal, you are likely in a small room in another building.

The rooms are small and the beds weren’t the most comfortable.

The only caveat, I can say, the rooms are to small..

Also room was tiny, not enough room to get round the bottom of the bed.

Our room was very small with little room to set out our luggage and barely any room to walk around once our luggage was set up, awkwardly in corners and under windows.

The room was small (typical European size)

but I would not say it that that large, so I can imagine the other rooms to be quite small.

The room is a bit small (we stay at a separate annex.

I had a standard room and it was very small.

The only caveat:  a standard room is VERY small.

So, we’ve stayed at hotel condotti before and while the rooms were small we loved the location.. we decided this time, as my husband is a large man we would upgrade from a standard double room to a superior double.. we arrived after 2pm and were given our room key without a word of notice.

The room was tiny, dingy and the bathroom was dirty (hair in the shower, bathroom smelled like urine, bed cover was stained, etc.).

Breakfast was a small room downstairs in the main hotel & it was perfectly adequate apart from the minor issue of the drinks machine operating extremely slowly so had to wait for that.

Located in a top position so close to Piazza Di Spagna and all the staff were excellent 
The negative the room for 4 of us was a bit small and a very disappointing buffet for breakfast with very little fruit.

The hotel is old and the rooms are small,

1 minuet from the Spanish Steps, Via Condotti and Via del corso, and walking distance from all the interesting places .

although the room was smallish we were delighted with it as a base to range over all of the nearby landmark sites (Spanish Steps, Trevi Fountain, and The Pantheon) and the chic shopping streets, Via Condotti and the Via del Corso.

The location of the hotel is superb with close proximity to all major sights and shopping along Via Condotti.

It is located a few steps from Piazza Spagna and the famous Via Condotti, in the middle of an old and traditional area of narrow streets, many restaurants and shops.

The hotel is also steps away from the "5th Avenue of Rome, the Via Condotti.

We were steps away from the Spanish Steps, Via Condotti (where the fancy shops are), five minutes from Trevi Fountain, tons of restaurants, and more.

There are nice shops and the Via Condotti is 2 blocks away where you will find all the luxury stores your heart desires.

The Spanish Steps and Via Condotti were just around the corner.

Of course Via Condotti is just around the corner where you can shop, shop, shop.

.staff were helpfull and accomodating, location is perfect -- easy access to metro, just off Via Condotti, great food places around.

The location is just a two minute walk from the Spanish Steps and just off the Via Condotti - Rome's chi chi shopping street.

The location is awesome, near the Spanish Steps and Via Condotti shopping.

The hotel is also well-located near the Spanish Steps, Via Condotti, Via Del Corso, and Piazza del Popolo to explore Rome!

Very central just 10 steps from via condotti which is ine of the main high street of rome, piazza di spagna is just around the corner
Small hotel and small breakfast.

Right next to Via Condotti, where there is wonderful shopping.

Perfectly situated off Via Condotti if you want to browse the excellent shops and have a choice of restaurants and pizzerias all within easy walking distance.

The location is fantastic as it is few meters from Piazza di Spagna and Via Condotti.

This is a lovely hotel around the corner from the Spanish Steps and Via Condotti shopping.

Only minutes away from The Spanish Steps and the shopping strip Via Condotti.

It's right in the middle of all the action, Spanish Steps, via Condotti, Villa Borghese, Piazza del Popolo and very close to the Metro for zipping around.

You had to go sideways and hit your shoulder on the wall mounted TV.

The angle of the shower head in the wall  is weird

Walls are paper thin, and we could every sound from the other rooms.

but acceptable 
The nose from the street carried on all night with delivery’s street cleaning and general noise of passers bye
When I checked out they said it wasn’t one of there noisey rooms
At 730 next door a doing work and there is the scraping of plaster off the walls 
3 nights ruined in Rome with not much sleep !

though there was no wall whatsoever between the two rooms.

but when I looked out, there was a cement wall for a view.

We had to use the extra blankets as padding
#5 - the walls and floors are so thin you hear everything of people next to you and above.

The walls seem to be thin and you might hear your neighbors,

You have stepped into a foyer resembling that of a piccolo palazzo; marble floored, colonnaded, antique furnished, rich tapestries and paintings on the walls.

Only reason not to give the hotel the excellent rating is because of the thin walls between the hall and the other rooms.

For example, our room had an adjoining temporary wall with the next room so there was definitely noise that came through.

Like all older buildings, the walls were thin, so you can hear people walking in the hall or when our neighbor used the bathroom.

Walls and windows are thin so the ear plugs they provide are appreciated.

From the scuffed-up plaques on the walls, to the sunken-in couches in the lobby, to the incredibly tight elevator that fits one and a half people uncomfortably, to the threadbare bedding, to the cheap soap, everything in this hotel felt extremely worn down and third rate.

Negative point: Our room was tight and very noisy (weak wall isolation).

The only downside is that the walls are extremely thin.

The walls were very thin - we could hear the people next door talking at normal volume until 2 or 3 in the morning.

We had been warned that the walls can be thin in hotel rooms in Rome and we did find that to be the case - we had particularly noisy neighbours for a couple of days which was disruptive

Walls are very thin, i assume, as we could hear every steps and whispers of the neighbours.

Hotel Condotti

wall

Breakfast buffet

Airport transportation

The shower stall's first cousin is the elevator which will hold one person and a suitcase or two or two people who want desperately to get intimate.

We were initially given a room with two separate beds (possibly something which was our mistake because once I looked closer that's what our ta confirm said) near the elevator

There is no lobby to speak of, the room key was a charming old key, and the elevator barely fit two people,

It has a small elevator, which is needed for 4th floor rooms (where I was).

We were on the fourth floor, just outside the elevator.

elevator) that faced the front (Via Merulana).

The hotel has an elevator if you prefer taking that than stairs.

Comfort is minimal: tiny elevator; tiny rooms, old infrastructure; no city views.

The breakfast room can get busy for the same reason and the lift is tiny

small lift takes maximum of 2 people and luggage

Room was on 3rd floor and the lift is extremely small and slow, so we used the stairs.Family room quite small, and at the front facing on to a busy street, so quite noisy.

Our room was right next to the very noisy lift, and we were woken up by staff using the lift both mornings.

Our room was on the 4th floor, there is a lift

The elevator is very small, only one person with luggage could fit at a time.

The reviewers on here that complain about the room, bathroom and elevator size obviously did not do their research on European standards.

Our room was located on the third floor and this hotel does have an elevator, the worlds smallest elevator.

I was completely satisfied with their service.

Excellent services, wonderful location and most importantly a very friendly and supportive staff.

but we did stay for one day, the rooms were beautiful and the service was wonderful!

but the location, service and value more than make up for this.

Breakfast was very affordable and accompanied by the same family friendly service.

Nov, 26, 2023

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