The lift wasn’t working for the week so had to carry our luggage up to our room.

Lift doesn't work, no hot water night or in the morning.

Notes: the elevator is out of commission and, according to the front desk, will be for some time.

There were no elevators and if you have mobility issues this can be a real problem and the shower was like getting into a cubicle with no room to move.

Only downside is the lift doesn’t work so it’s a very tough climb up to 4th floor on steep stairs even for fit people😅

Only downsides were the lift not working (

The only issue we had was that the elevator was not working, so walking up and down the stairs was a bit of a workout for a couple in our 70's.

The elevator was broken and the staff was very apologetic

Lift was broken, staff were unhelpful/rude.

The next day we woke up and the lift was broken, so therefore I had 3 flights of stairs to get to reception.

The lift is way too small (3 pax can barely stand in it) and stops at intermediate levels, so you always have to climb up/down the stairs for reaching the rooms, which is quite inconvenient if you have a lot of luggage.

Negative includes: very small room, tiny elevator (1 person with luggage at most), elevator stops between floors (so, at least 9 steps to walk) and VERY small shower.

This is a boutique hotel, so there is only one small elevator and stairs are more convenient.

every time I arrive back to the hotel I have to wait 5 to 10 minutes just get on the elevator.

Only complaint would be the very small elevator that stops in between floors so one still has to either go up or down a flight of stairs to get to your room.

The near by restaurants and eateries provide a good selection at reasonable prices.

Perfect location - central to all the monuments and restaurants.

Numerous restaurants nearby including Taverna Urbana.

We found a cafe and souvenir shop very close by.

The neighborhood is safe and filled with amazing restaurants, gelato shops, and unique businesses.

Food was great and tasty in all restaurants we ate at, one place even gave us a free bowl of baby pasta for my son which he loved!

We took a taxi one night for dinner and the hotel clerk called for a taxi.

The location was very convenient for train station and the major sights, many good small restaurants in the area, not too crowded or touristy.

This hotel is located near Termini Station and lots of restaurants.

The hotel is situated on a quiet street with a 3 min walk to lots of restaurants and shops in the Monti district.

Extensive breakfast enabled us to skip lunch most days as we were touring.

Lots of local food joints are also available.

The included breakfast was delicious and had a great selection of food to choose from.

Good food selection with juices, pastries, hot items like eggs and bacon,

very nice hotel ,great breakfast,good location for sightseeing,very near is supermarket ,bars,restaurants and less than ten minutes walking to colosseum,and also metro is five minute walking distance, quiet for sleeping, very helpfull people at hotel. ..

We ate breakfast at the buffet one morning and it seems have something for everybody--a great way to start the day!

It will take you about 10 minutes to walk to the Colosseum and very good restaurants close by, safe area though.

There are so many restaurants within walking distance as well.

The only downside was the size of the corner shower which was really small and barely manageable.

The bathroom is also small and everything works.

but the bathroom…..we had to step up 2 steps to a small door into the very small bathroom.

However, another family member was in a different room and their bathroom was quite small

The shower takes a little getting used to because it is small

The shower was rather small and not the easiest to move around in.

We stayed here for 8 nights so a few things were frustrating:  a tiny shower that might not accommodate a person with above average weight or height, the lack of hair conditioner and Kleenex, and a satellite TV system that does not work consistently.

The room was adequate for our needs (although the shower was a little small!).

though the small showers took some getting used to.

The only minus would have to be the very small shower!

The rooms are a bit small by North American standards

Not everything is perfect, though, the safe in the room is very small.

The elevator/“lift” to the rooms is quite small as are the rooms themselves.

The elevator is VERY small & there is only room for one person with luggage at a time.

Hotel was very outdated, the rooms were small, the bathroom shower was a nightmare, very small and dangerous  (almost fell out) with little to no water pressure.

The cleaniness
Once again, yes the room was small,

so we asked to move rooms
As its just 2 small and room was dirty.they met is with contempt.

Everything one might need is within reasonable walking distance---shopping (on Via Condotti, Via del Corso, Campo dei Fiori, etc), dining (THE La Carbonara - Osteria is just down the street) and of course, all the must-see attractions: Piazza di Spagna, Piazza Navona, Trevi Fountain, Trajan's Column and the Roman Forum, The National Monument and, of course the Colosseum are all places we were able to reach on foot at a reasonable pace.

Hotel Raffaello - Sure Hotel Collection by Best Western

elevator

small room

small bathroom

Paid private parking nearby

Free High Speed Internet (WiFi)

Breakfast available

So because our ride was waiting, we lugged the luggage up and down the stairs to the elevator ourselves.

The elevator is really small and could barely fit 2 people and 2 luggages.

The hotel has a small lobby and elevator,

While we should have heard noise from our neighbors, the street, and the elevator, not once did we hear a peep, which made the Hotel B a great break from the noise and bustle of the city.

It has only 1 small elevator and it takes sometimes a while till it gets to you.

The hotel footprint is quite small and accordingly everything inside the hotel is small from the door to the hotel to the lobby and halls and elevator and most importantly the rooms.

There is one small elevator, appropriate for a hotel of this size and with little wait time.

Elevator was very small and air conditioning was not very cold (typical for Europe).

One thing awkward about the part of the hotel where we stayed was the need to go up and down stairs to get to the elevator (4th floor).

We were in Room 48; took the elevator to the 5th floor, then walked down 2 short flights of stairs and hallway to our room -- similar to a room we had at Banff Spring Resort years ago!

The hotel has a brand-new Schindler elevator that holds 6 people.

You should request a room away from the stairs and elevator.

The elevator was broken and was only fixed as we were checking out.

The elevator was also small and slow and I had to go up four flights of stairs,

- No kettle
- Lift doesn't work properly, as it doesn't stop at level 1 and 2

There have been recent renovations to the elevators and the showers.

Hotel is centrally located in Piazza Bernini-close and easy walking to all the sights and shopping and restaurants are everywhere.

mini market, coffee bars, restaurants, shops.

Banks, market, and restaurants were on the square.

Be sure to go to the bar in the evening and try Gianluca’s signature cocktail of the week.

There are wonderful restaurants very close to the hotel.

Gianluca, the Barman, was a magician with his cocktail mixes and his knowledge of all drinks.

The front desk staff helped with our dinner reservations, arranging taxis, and even arranged for us to have complimentary champagne at one of the restaurants we attended.

There are plenty of good restaurants in the area.

In the evening we enjoyed chats and cocktails at the bar.

The location was perfect for walking to restaurants, stores, tour busses, etc.

Breakfast very good with many choices and they are very attentive to food intolerances.

Breakfast in included in the price and the menu is full of delicious items to order.

Then you pick an item from the ala carte menu,  such as eggs to order, pancakes.

Unlike a lot of hotels in Italy which serve breakfast buffet style, this was a la carte menu with exceptional service.

It was meats, cheeses, rolls, and a choice of 1 entree from the menu.

Easy walk to most major sights, restaurants and shopping.

The reception staff recommended a restaurant called Il Giardino which is based on a side street not far from the hotel and is well worth a visit.

Walkable to Trevi Fountain and many fine restaurants.

Super solid location with access to great food and attractions.

The only downside is that, due to its small footprint, the bar and breakfast room are not large; most of the rooms are on the small side, as well.

Our room was a bit small and lacked a full length mirror (one was provided on request),

We were supposedly given a room upgrade and our room was tiny, I dread to think what room we would have had.

The room might be a bit small similar to all other hotels in the center

Note that rooms are on  the small side - if you're travellng with large luggage, you may be challenged.

There is one key in the “traditional” form that has to be returned to the reception every time you leave your room (not the “smart card key” situation here), the breakfast area is divided in 3 small rooms, so you have to book your time slot in the reception the night before.

The room itself was small - standard hotel room.

but we stayed 4 nights and the room is so small it became quite oppressive.

Lovely intimate lobby area, our room was small

At 12 sq meters, I knew my room would be small and it was.

We walked to everything:  the Spanish steps, Trevi Fountain, Pantheon, Via Condotti for shopping.

The location is perfect …   a 1 :60 walk to the metro and within easy walking distance to Trevi Fountain, the Spanish Steps, shopping on Via Condotti and numerous restaurants.

Perhaps best of all, Barocco is a short walk to the Spanish Steps and the shopping delights of Via Sistina, Via Condotti and Via Corso.

Great location--short distance from Trevi Fountain, Spanish Steps, Via Condotti and Via Veneto.

Hotel Barocco

Free breakfast

The location, right at the heart and of the Spanish steps area with lots of shops and cute restaurants.

There’s a vast selection of restaurants nearby and it’s within walking distance to many of the sights.

The area around the hotel is full of restaurants, Gelateria and shops.

Plus plenty of shopping and restaurants nearby and the metro.

Voucher was given to us for breakfast at the restaurant next to us which was really nice.

When we were returning from lunch, the guy at the front desk chased us up the stairs and stopped us to ask for our room number.

I could not find a taxi stand and was running very late for a dinner appointment, on top of my phone about to die.

Lots of upscale shopping right outside the front door plus great restaurants and bars right outside as well
Staff lovely and helpful
Housekeeping does a great job!

This hotel is located close to the Spanish Steps and is a great location with many restaurants and sights close by.

We arrived late (10:00 pm) and had no trouble finding food.

The front desk clerks were extremely friendly and helpful with less common tourist ideas and great restaurant suggestions.

Everywhere you want to go is within walking distance with lovely restaurants and bars just outside the doors.

Added bonus on location are all of the wonderful cafe restaurants and shops up and down the side streets in the neighborhood.

There were numerous small, reasonably priced restaurants on the same street.

Plenty of good  restaurants around for breakfast and dinner.

There is a great restaurant right next door and so many more along the street.

The location was excellent; very close to the Spanish steps and with many local bars and restaurants (although a fairly pricey area to eat and drink).

The hotel is near Spagna subway and Spanish place, surrounded by kinds of restaurants and stores , so it's noisy .

The staff was so helpful and even made a reservation for us at a very nice restaurant for a reunion with some of our Italian family.

If you get a good deal, you are likely in a small room in another building.

The rooms are small and the beds weren’t the most comfortable.

The only caveat, I can say, the rooms are to small..

Also room was tiny, not enough room to get round the bottom of the bed.

Our room was very small with little room to set out our luggage and barely any room to walk around once our luggage was set up, awkwardly in corners and under windows.

The room was small (typical European size)

but I would not say it that that large, so I can imagine the other rooms to be quite small.

The room is a bit small (we stay at a separate annex.

I had a standard room and it was very small.

The only caveat:  a standard room is VERY small.

So, we’ve stayed at hotel condotti before and while the rooms were small we loved the location.. we decided this time, as my husband is a large man we would upgrade from a standard double room to a superior double.. we arrived after 2pm and were given our room key without a word of notice.

The room was tiny, dingy and the bathroom was dirty (hair in the shower, bathroom smelled like urine, bed cover was stained, etc.).

Breakfast was a small room downstairs in the main hotel & it was perfectly adequate apart from the minor issue of the drinks machine operating extremely slowly so had to wait for that.

Located in a top position so close to Piazza Di Spagna and all the staff were excellent 
The negative the room for 4 of us was a bit small and a very disappointing buffet for breakfast with very little fruit.

The hotel is old and the rooms are small,

1 minuet from the Spanish Steps, Via Condotti and Via del corso, and walking distance from all the interesting places .

although the room was smallish we were delighted with it as a base to range over all of the nearby landmark sites (Spanish Steps, Trevi Fountain, and The Pantheon) and the chic shopping streets, Via Condotti and the Via del Corso.

The location of the hotel is superb with close proximity to all major sights and shopping along Via Condotti.

It is located a few steps from Piazza Spagna and the famous Via Condotti, in the middle of an old and traditional area of narrow streets, many restaurants and shops.

The hotel is also steps away from the "5th Avenue of Rome, the Via Condotti.

We were steps away from the Spanish Steps, Via Condotti (where the fancy shops are), five minutes from Trevi Fountain, tons of restaurants, and more.

There are nice shops and the Via Condotti is 2 blocks away where you will find all the luxury stores your heart desires.

The Spanish Steps and Via Condotti were just around the corner.

Of course Via Condotti is just around the corner where you can shop, shop, shop.

.staff were helpfull and accomodating, location is perfect -- easy access to metro, just off Via Condotti, great food places around.

The location is just a two minute walk from the Spanish Steps and just off the Via Condotti - Rome's chi chi shopping street.

The location is awesome, near the Spanish Steps and Via Condotti shopping.

The hotel is also well-located near the Spanish Steps, Via Condotti, Via Del Corso, and Piazza del Popolo to explore Rome!

Very central just 10 steps from via condotti which is ine of the main high street of rome, piazza di spagna is just around the corner
Small hotel and small breakfast.

Right next to Via Condotti, where there is wonderful shopping.

Perfectly situated off Via Condotti if you want to browse the excellent shops and have a choice of restaurants and pizzerias all within easy walking distance.

The location is fantastic as it is few meters from Piazza di Spagna and Via Condotti.

This is a lovely hotel around the corner from the Spanish Steps and Via Condotti shopping.

Only minutes away from The Spanish Steps and the shopping strip Via Condotti.

It's right in the middle of all the action, Spanish Steps, via Condotti, Villa Borghese, Piazza del Popolo and very close to the Metro for zipping around.

You had to go sideways and hit your shoulder on the wall mounted TV.

The angle of the shower head in the wall  is weird

Walls are paper thin, and we could every sound from the other rooms.

but acceptable 
The nose from the street carried on all night with delivery’s street cleaning and general noise of passers bye
When I checked out they said it wasn’t one of there noisey rooms
At 730 next door a doing work and there is the scraping of plaster off the walls 
3 nights ruined in Rome with not much sleep !

though there was no wall whatsoever between the two rooms.

but when I looked out, there was a cement wall for a view.

We had to use the extra blankets as padding
#5 - the walls and floors are so thin you hear everything of people next to you and above.

The walls seem to be thin and you might hear your neighbors,

You have stepped into a foyer resembling that of a piccolo palazzo; marble floored, colonnaded, antique furnished, rich tapestries and paintings on the walls.

Only reason not to give the hotel the excellent rating is because of the thin walls between the hall and the other rooms.

For example, our room had an adjoining temporary wall with the next room so there was definitely noise that came through.

Like all older buildings, the walls were thin, so you can hear people walking in the hall or when our neighbor used the bathroom.

Walls and windows are thin so the ear plugs they provide are appreciated.

From the scuffed-up plaques on the walls, to the sunken-in couches in the lobby, to the incredibly tight elevator that fits one and a half people uncomfortably, to the threadbare bedding, to the cheap soap, everything in this hotel felt extremely worn down and third rate.

Negative point: Our room was tight and very noisy (weak wall isolation).

The only downside is that the walls are extremely thin.

The walls were very thin - we could hear the people next door talking at normal volume until 2 or 3 in the morning.

We had been warned that the walls can be thin in hotel rooms in Rome and we did find that to be the case - we had particularly noisy neighbours for a couple of days which was disruptive

Walls are very thin, i assume, as we could hear every steps and whispers of the neighbours.

Hotel Condotti

wall

Breakfast buffet

Airport transportation

The shower stall's first cousin is the elevator which will hold one person and a suitcase or two or two people who want desperately to get intimate.

We were initially given a room with two separate beds (possibly something which was our mistake because once I looked closer that's what our ta confirm said) near the elevator

There is no lobby to speak of, the room key was a charming old key, and the elevator barely fit two people,

It has a small elevator, which is needed for 4th floor rooms (where I was).

We were on the fourth floor, just outside the elevator.

elevator) that faced the front (Via Merulana).

The hotel has an elevator if you prefer taking that than stairs.

Comfort is minimal: tiny elevator; tiny rooms, old infrastructure; no city views.

The breakfast room can get busy for the same reason and the lift is tiny

small lift takes maximum of 2 people and luggage

Room was on 3rd floor and the lift is extremely small and slow, so we used the stairs.Family room quite small, and at the front facing on to a busy street, so quite noisy.

Our room was right next to the very noisy lift, and we were woken up by staff using the lift both mornings.

Our room was on the 4th floor, there is a lift

The elevator is very small, only one person with luggage could fit at a time.

The reviewers on here that complain about the room, bathroom and elevator size obviously did not do their research on European standards.

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