A/c worked great, water pressure and temperature was good.

And bathroom facilities clean and comfortable.

The bed was very comfortable and the shower was amazing.

Always pleased with The Service and amenities.

The view was amazing and the tub in the bathroom was an added bonus.

All the rooms have been updated with used Bellagio furniture and new bathrooms and finishes- feels nice when you walk in your room.

The water pressure for the shower was great.

When you stay here you understand it is a budget choice without the amenities of the nicer properties.

He made certain our room had appropriate air conditioning standards and that our party had enough in room television entertainment and that we were able to take advantage of the other amenities that the Luxor has to offer.

Here room was much better and bathroom fan quiet.

The shower was huge and very clean and the cleaning service was excellent.

Beds were great and water pressures in shower was nice.

View of the pools, comfortable beds, nice bathroom.

We stayed in a pyramid corner suite which has a whirlpool bath next to the window which was fun and the bathroom and shower was good.

Room was clean and updated and bed was comfortable, room was quiet.

but beds and pillows were very comfortable.

The bed was comfortable and the room was clean.

comfy bed, had a bar and fridge and nice view.

Room was large, clean and the beds were very comfortable.

The bed was comfortable and the access to the strip was great.

Very roomy suite, comfortable bed, excellent air quality, quiet.

The room was a decent size, was clean, the beds were comfortable,

The beds were comfortable and it was pretty quiet.

Room was clean and the bed was comfortable.

but were really spacious, clean and the bed was comfortable.

the resort is looking shabby and run down, carpets need cleaning, power wash the filthy parking elevators and walk way into the hotel.

Your elevators were turned off during the construction and no one notified your stafff so your staff could tell people that, the elevator was closed so we were stuck downstairs for a bit till we got help which was way later on.

elevators that don't work, dirty sheets and a broken bed, and employees who don't care and lack empathy.

Hot water took up to 10 minutes, bluetooth key on phone didn't work, elevators broke, internet worked intermittently.

The only bad thing we experienced was the elevators.

An hour wait in line for the one working elevator is ridiculous!

2 out of 4 elevators were out of order for our room section, digital keys didn't work, bathroom sink when turned on smelled like a sewer restraunts could not accommodate the crowds and knowing the crowds you have a dinner buffet could have helped alleviate some of that and overall way over priced

The same mess was on the carpeting in the halls and elevators several days in a row.

button for the elevator was hanging out of the wall by it's wires. Dangerous

Rooms are dated, halls are dirty, half elevators are broken (elevator wait time is 20 minutes), breakfast wait time is 30 minutes and it’s $30 per person (welcome to Vegas!).

The elevators are really dirty, slow and the emergency phone units are all bashed in.

Elevators are filthy , rooms , walls and restaurants too.

but multiple elevators are broken requiring you to walk long ways to go up/down.

We got stuck in the rundown inclination elevator, one of four was totally out of service.

Casino and Hotel is lacking entertainment the food choices are more fast food than restaurants it only offers a Mexican restaurant and the rooms can use a face lift my bathroom shower was leaking water on the floor.

Some rooms near the elevator can be a bit noisy.

The elevator cabs lobbies were terribly worn.

The elevators were a constant frustration.

The staff at the front desk were very friendly.

Very friendly and knowledgeable staff and the check in and check out processes were seamless.

My stay was great, lots of friendly people staying the night as well.

All staff we encountered was super friendly and very pleasant.

Employees make you feel welcome and do a great job of doing that very friendly staff.

The housekeepers were very nice and friendly.

The restaurant choices are good, I especially love Diablos and the entire staff that I interacted with are so nice and friendly.

Great stay great value the staff was very friendly and helpful would recommend friends and family members to stay at luxor convenient to the strip had pretty good luck if I had one complaint it would be the buffet for brunch the breakfast side was not good at all for the price of the buffet.

Staff were very accommodating and friendly.

Customer service was amazing and rooms were clean front desk was accessible pretty quick and friendly.

Other than that the rooms were clean, stuff was friendly, housekeeping was amazing and the overall experience was gr8!

but wish I didn't have to pay extra to not have a parking garage view for our 30 year anniversary,  Staff was very friendly and helpful.

The staff was friendly and the casino area was nice.

I will say that the front desk staff was helpful and friendly, and the food, while expensive, was of decent to high quality.

Much offered here, restaurants, entertainment, rooms were spacious and kept reasonably clean.

The food court has a variety of food to choose from, and the other restaurants have a variety of food.

The casino was well maintained and the restaurants we when to were all great especially the pyramid cafe.

Food court is great like that they added more variety places to eat from .

Other than that, the food, and room were amazing in the Luxor!

The restaurants there are great I haven’t had a bad meal there.

I’d recommend more activities to do inside or atleast have a restaurant that closes later than 10pm

Great big room , all night open restaurant, one of the best adult show “fantasy” on the stripe, all in all good entertainment, have stayed here couple of times now , good casino, walkable to other must see hotels

One of the restaurants was really great for breakfast.

Also surprised at the size of the room and the décor was better than we expected. Good choice of restaurants on site,

The casino in the Luxor is great, and LOTS of bar and restaurant options.

Customer service was great, and restaurants were great as well.

Food, shows, entertainment, fun all around.

Restaurants were good and the connector to Mandalay Bay was fabulous.

but now…the room was dingy and dirty, our view was ruined by a giant Doritos ad on the window, the restaurants and stores are way overpriced ($5.79 for a 16 Oz bottle of Diet Pepsi $6.99 for a small bag of gummy bears-ridiculous!)

I spent $79 on my room and it wasn't worth $20.

Rooms were dark and cramped, without any amenities - ice machine out of service, iron broken, had to call for shampoo and soap - no hot water.

I had extensive issues with the individuals in the neighboring room arguing about illegal activity and being loud to the point I had to request security come address the issue at 5am.

then during the construcition a sewage pipe line broke and filled up every room on my floor with this horrid smell and it was not resolve and i had to stay in a friend room

The only issues was the lack of hot water and didn’t have hand soap in the room when got it.

Room could be updated leaky shower head had a washcloth on top to keep from spraying phone reception poor in room.

I had to request to change rooms because the first one I was given had a pungent chemical odor.

It was a problem with the room they were unable to rectify it.

was too exhausted for another room change so just paid a house-keeper to come change the bedding quick. 2 out of 5 mornings i was woken by power tools renovating at 08:30,  the room beside me the first morning (was given a $65 credit and told it could be used towards "anything except the foodcourt" so put a couple Carrot Top tickets on the room.)

The rooms were dirty the carpet was sticky.

Only two were working when we visited and we had to wait pretty long to board one to get to our room.

but need renovations in rooms as a rewards member gaming frequently I thought it would be more pleasing so that I would want to gamble more.

The carpet in the room area of the casino smelled old and moldy.

Rooms are not nice casino is very tight food was mediocre at best not a very good Las Vegas weekend would not recommend staff was great just disappointed in room and food and the gaming cocktail waitress must have been on strike as well

Rooms were dirty and very dusty, the drains don’t work very well and very outdated .

The so-so:

The rooms in the pyramid itself were just regular.

Room was very dated (early 90s feel), un patched holes in the wall, shower water was cold, some of the lights were burnt out, refrigerators were an extra charge (~$30/day).

The room was clean and everything functioned as it should.

The staff we encountered were great and for the room was clean.

My room was clean, quiet and comfortable and I had a great 3 day stay.

The room was clean, beds and pillows comfiest ever!

Rooms are well maintained by the cleaning staff, clean rooms, staff was extremely helpful with questions and  kind as well.

The room was clean and everything worked!

Room was clean, comfortable, and spacious.

Great stay, hotel was clean and rooms were very nice.

Rooms are always clean
Service is Great
Hospitality was great 
Casino has a great atmosphere 
Parking has easy Access

It stunk, the customer service was awful, and the bathroom was falling apart.

Some staff members were rude and disgusting.

the bathroom sink drain was absolutely disgusting, would back up with water, and stunk like sewage.

Toilet flooded, bathroom smelled like urine after they cleaned it!

but dirty doesn’t describe it , word applicable here is filthy.

Rooms are dated, Halls had smells and constant water and fans in hallway?

the smell of the room and dirty bathroom, almost dying in the elevator, or water falling from the floor above into buckets.

Really nasty (I was on the green elevators).

Room was not what I asked for no view and smelled out of door I always stay here

I had to switch rooms because some room around me was smoking, the smoke alarm would keep on going, and my room stink of cigarette smoke.

“Non smoking rooms” yet you can’t even breathe in them because of how strong the smell is.

Luxor is old, smelly and just not functioning at a standard that is expected for the money being spent here.

Luxor is clean, hospitable and walking distance to Allegiant stadium; plenty of entertainment aside from gaming; meal offerings abundant; easy access to tram for Strip exploring; rewards offered are of varying tastes.

Great stay cant complain just in the future i wish they wouldn't take so long to bring me a iron, other then thay Great stay ill be back again for sure, everyone was Friendly, casino was clean didn't smell like cigarettes.

Thankfully, one of their staff did let me know that I was already checked out and to just toss the room keys on the counter and make my flight.

The only nice person was the front desk agent who found me a room after I agreed to an upgrade at additional cost.

Front desk manager tried to make me happy saying he would meet me half way then didn’t meet me half week.

Great family place to stay, Titanic exhibit was museum quality, very nice.

Casino was great and definitely recommend the Titanic exhibit.

but went to the Titanic exhibit which was very good.

We liked the atmosphere, the titanic exhibit was amazing.

I also love the Titanic exhibit, and the Bodies exhibit was also really interesting to see, both of which are right there.

The Titanic exhibit was absolutely amazing and authentic.

It is also conveniently located near the airport and attractions such as the wonderful Titanic exhibit, the interesting Bodies exhibit, and the fun Blue Man Group show.

Titanic exhibit was very interesting and educational.

The pyramid is my favorite hotel 
Been staying here for over 10 years 
The staff is amazing everywhere you go 
So much to do on the pyramid starting with great food courts and restaurants to titanic exhibition

the bodies and titanic exhibit were a must see and the flight bar kept it fun in between the jackpots and the big losses

The titanic exhibit is very well done and interesting.



What was good - food at the the Rice restuarant and the Titanic exhibit.

The Titanic exhibition in the hotel is excellent, there are various restaurants, shops and facilities that serve the hotel well.

Luxor Hotel & Casino

smell

bathroom

room

elevator

colosseum

staff

friendly

restaurant

room cleanliness

comfortable bed

titanic-exhibit

Comfy king bed, nice bathroom, good buffet selection for breakfast (included) and a reasonable price for NY.

I especially appreciated the L'Occitane products in the bathroom, as I forgot my body wash at home.

Our room was lovely and spacious, 2 double beds, we had a bath and a walk in shower.

Shower was powerful and we had nice toiletries which were replenished daily.

The bathroom had a great shower and nice toiletries.

Room was good sized with a small sink and view of the theatre next door.

Clean bathroom and room cleanliness overall was good.

Large room with big bathroom and a nice sitting area.

Our king room was spacious and immaculate, with quality amenities, great bath/shower, and comfy bed.

Happy to find robes, slippers, an iron, and an umbrella in the closet.

however: great location in the theater district, reasonable price, helpful staff, good breakfast, clean & comfortable room w/good amenities.

The beds were really comfortable and the shower pressure great.

Location was great, rooms good size (if you want UK double bed, request queen size bed in NY) and actually had a microwave, coffee machine, small sink, iron & board, safe (all FOC).

Our room was way bigger than I was expecting for NYC and the bathroom was amazing.

The service was terrific and the amenities provided for guests were above and beyond other hotels - happy hour every day, fresh fruit and snacks available all day for guests and the breakfast at Friedman’s was great.

The bathroom was modern with a big shower.

The rooms (we stayed in the Deluxe room) are good size with a relatively spacious bathroom.

Great location to all areas of town and subway stops with a friendly accommodating staff.

The location was also great as the hotel was in walking distance of all the events we had planned for our trip.

The location was great and the area felt very safe.

The Pearl's location is unparalleled if you're seeking the center of the Big Apple.

The Pearl Hotel was an excellent choice for us as a family, the location a short distance from Times Square next to the Ambassador theatre.

The location is very convenient to theaters and other sights,

Location of the hotel is perfect just on Times Square

Location was close to most things midtown.

Great location, close to Times Square, theaters, infinite number of restaurants.

The hotel is lovely, clean and is in a great central location.

Fantastic location (5 minute walk to Times Square), friendly staff.

This ihotel is a great location and the staff are very friendly.

The hotel is well located and very clean.

Located in the heart of broadway so close to theatres.

Superb location, room was large, very well appointed and every member of staff pleasant and professional.

The deduction of a half star is because 3 days out of four we had to phone housekeeping as we didn’t have any shower towels, or only one, or the tea/coffee capsules hadn’t been replenished or the first morning the fridge wasn’t plugged in.

Long story short the tech guy had to make some tweaks to get me on a "fast lane" which ended up being an abysmal 2.5Mbps download speed (my phone is MUCH faster than that): tech support mentions this is the expected average speed one can expect for the internet service level at this hotel.

Unfortunately we did not receive a call so it was lucky my daughter had set an alarm on her phone as a back up.

It would have cost a fortune to pay for those urgent calls if they had charged us for them.

They took my cell phone number so as to call me when our room would be available, and we left to have some lunch.

but had to call at 2AM to get couch made up.

but did not get the call we requested when the room was ready.

While other places were trying to rush me off the phone, or emphasize that I had to pay for additional services, I was pleasantly surprised that the Pearl were much easier to talk to. I spoke to Joseph at the time and

Was not sure it would live up to the positive reviews on Tripadvisor based on my reservation experience (not very welcoming and rates quoted over the phone were higher than their online site and Expedia/TripAdvisor),

We never received a phone call and we arrived back at the hotel at 3:30.

Hotel offers 3 room service choices, 1 is the hotel restaurant, the other 2 are external restaurants that deliver, it's worth knowing because it's not clear on the menu & you need to pay by credit card over the phone or cash on delivery, it can't be charged to the room.

They didn't tell us the wifi pass code - we had to call down to the front desk to get it.

While I was on the phone with the cab driver, I saw that same doorman putting some of our bags into a black car's trunk (definitely not a taxi).

The person on the phone refused to tell me, he said that I would get that information upon check in.

They Guy who answered the phone was very rude, twice, Both times he stated he had nothing that we were asking for

The one improvement that could be made would be to have proper cutlery and crockery rather than plastic cutlery.

My other complaint is the reliance on single use plastic - all the plates, cutlery, cups etc for breakfast were plastic and all went into bins and not sorted for recycling.

I think it would be better if they didn't have breakfast rather than put all that plastic into the garbage every day.

The dark brown plastic plates and cutlery which one throws out after use were certainly not appealing.

Wasn't a fan of the disposable plastic plates, bowls, cups and cutlery.

though were as follows:
- the breakfast, while adequate, was always crowded, tough to find a seat, and frankly everything being on disposable plastic plates was not up to standard.

but the plastic plates & cutlery are the one negative.

The cheese and wine is over hyped,and could be improved by serving the wine in glasses instead of plastic ones for starters and how about some social interaction from members of staff .

Breakfast is nice for some reason they do not give out proper cutlery and crockery and just have plastic which is a bit random.

however, it made a clicking or popping noise (it sounded like the plastic casing around the vent) in about one second increments every time it turned on.

The one thing I really think could be an improvement is to discontinue the use of disposable plastic plates, cups and cutlery.

),  limited cereals, no hot selection at all,  cheap plastic cutlery and plastic plates, cups and bowls, no trays so you are forever going back and forth and waiting in line.

though we could see attempts had been made to attach some plastic to the edge it makes me think that perhaps we weren't the only people to do this, so maybe it needs a more permanent solution.

The only oddity was that this was all served on plastic throwaway plates and cutlery.

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