the only thing you need to get a better stay is that the hotel is not include in the summer lift card so you get no discount for lifts and other thing to do in the summer.

We paid for the Wifi and had budgeted for it knowing that they did charge.

Other reviewers have complained about the cleanliness of the resort and the extra charges for such things as pool towels and the in-room safe.

The only flaw..negative thing is that wifi is not included in the price, it should be paid extra, which is so strange, wifi is everywhere free of charge.

If you don't have plans to swim, you will be charged for them.

though strangely we were not charged for this - perhaps they are reviewing this charge?

I struggled at the concept of buying a tourist card at a Supermarket!

but anything else in the hotel is charged separately: pool, sauna, wifi internet, breakfast.

I should add owners do get some free of charges facilities to offset this, wifi, leisure complex etc.

2) All the entertainments for a charge including the swimming pool!!!

Excellent scenery, the only complaint is that they still charge you for the wifi, which is found free in some local restaurants.

If you're arriving on a Saturday, keep in mind that most of the town is shut all weekend long, and you will not be able to buy a local SIM card until Monday morning.

Only downside is that the hotel is not part of the Summer Card system,

The Schladming Card which gives visitors various discounts and free rides on the cable cars is not part of this hotel offering which is a real pitty.

I enquired about the internet and was warned that connection was not good and if I tried it and the connection was bad then I could cancel it the next day with no charge.

The hotel doesn't offer SUMMER CARD which is really necessarily for this region.

Tennis , table tennis and pool was available with no charge except a deposit for the cues.

A wash cloth can only be obtained for an extra 2 Euro charge!

Very nice and spacious, friendly service.

Restaurant owner exceedingly friendly, the place reeks of frying oil

The members of staff were friendly and very professional.

Hotel restaurant is very nice and the staff very friendly.

The staff are always very friendly and welcoming and go out of their way to make guests feel at home.

The staff in reception were very friendly and helpful.

The reception and the whole team at Alpine Club is very helpful and friendly.

Very friendly and helpful staff - all our questions were answered.

everything was fine, the rooms were clean, the employees were friendly and did a good job.

The club is perched on the valley side with great views, friendly staff and comfortable accommodation.

Staff was very friendly throughout our stay.

The staff were really nice, friendly and helpful.

The staff is very, very friendly, the reception and hotel are very clean, and it has many things to do, such as a sauna, pool, game room and more!

Staff was friendly and helpful, and we appreciated that they all speak excellent English.

Every was friendly and accommodating and surpisingly spoke English.

The staff is very friendly and also suggested some good places to visit nearby.

Unfortunately, for the first time we feel a drop in quality in relation to the maitenance price.

Normally this hotel's rates are much higher.

Unfortunately, the Sommercard is NOT ncluded, that reduces the price performance quite a bit.

The least pleasant experience of our stay here was that there was no longer a restaurant, so breakfast - which we knew wasn't included in the price - was not at al available.

but more attention should be paid to checking the cleaned apartment.

Nobody told us so when I paid 1500.- EUR.

Not having one must have cost us over 150 euros (over a 5 day stay) and limited what we could do.

In the end I was supposed to pay EUR 25 for the pool/day despite of written confirmation from the resort of the opposite.

but ONLY for Diamond Resort members and since I wasn't a member, I had to pay for each device.

you have  to pay extra for all additional services like wifi, safe and for pool as well .There is one public swimming games in town with no more than 11 euro .

but nothing special and reasonably priced, The female waitress was not the friendliest and never smiled even in the morning when collecting the rolls which we cancelled after 2 days as were chewy and possibly left over from the previous day.

but one has to pay extra for wifi and the pool.

I've got one price by phone, on arrival I've got  a 20% increase.

WiFi is also an additional fee, which I think should be included in any room rate in 2017,

Spacious and extremely well equipped apartment, all amenities one can think of, quiet, helpful staff.

Great location,great staff,great cultural experience.So many good restaurants and bakeries in the area.

The receptionists were awesome and so was everything about the hotel.

The view over the city of Schladming and the Dachstein mountains is beautiful. The staff was very nice, one of the receptionists even spoke Hungarian :)

Most amazing exspierence I've had came with my grandchildren and myself the is entertainment for all ages and the staff are amazing food is beautiful and cannot be beaten on quantity and quality will be returning

perfectly clean appartment, comfortable bed, organic cosmetics without oil derivatives, beautiful place and surroundings, good price in end-April term, reception open until 24,00 p.m. (suitable for late arrivals)

Staff were amazing, nothing to much trouble.

We know we will always get the same great quality accommodation and service from the team at The Alpine Club.

We've come here for 34 years now as owners of an apartment, and I must say that I was more pleased in the past than now.

Silly rules re wifi and lack of bar or restaurant the only disadvantages.

However when the Internet stopped on our devices the lady we spoke to was quite rude.

); it costs 4 euros per day and only one device can be connected at the time.

Most amenities at this property are charged extra - towels for the pool (Eur 4 rental charge per week per towel - you need 2 per person to use the sauna), WiFi extra @ Eur 35 per week / Eur 7 per day with no free WiFi even in the lobby.

The wi-fi usage was the only small complaint that we had as it only allowed 3 devices.

Again, you have to pay for the Internet,  why?

Alpine Club

creditcard

wifi

price

Free parking

Free High Speed Internet (WiFi)

Hot tub

I haven’t seen anything like this

It was a FANTASTIC EXPERIENCE 

Very very friendly people working in this hotel 

Everything is very clean

Breakfast is excellent !!

The staff are outstanding - really helpful and friendly and they all speak very good English.

Hotel is really welcoming and the staff are super friendly.

Amazingly clean spacious multi attractions hotel with very very friendly staff and great food , good ski location , link bus handy

It’s great to see somewhere that understands the importance of customer service and appoints friendly, well trained staff.

Atmosphere is perfect, relaxed and friendly.

From their efficient and friendly booking (Daniela), through check in, you'll find the rooms cozy, large, well equipt and well cleaned.

In is well run, clean, friendly and helpful staff and the food offering is excellent.

The staff is very attentive and friendly.

Excellent, great value for the money, lovely staff, very very friendly owner always joking, Saturday Gala buffet was amazing, big indoor/ outdoor pool practically in the hotel, afternoon tea and cakes very very nice, served dinner high quality, children had their own quite large buffet with unlimited soft drinks an unlimited ice cream !!!

Very pleasant, friendly, helpful and well trained staff.

Not just because of the cleanliness of all area's, the fabulous swimming pool with water slide, wellness centre with small gym, tennis courts, shooting range, or the spacious, comfortable bedroom, the gorgeous food, served by friendly staff, the location (within an easy walk to the main gondola) the various Apres Ski Bars that have you dancing in your ski boots straight from the mountain.

awesome!I love nice rooms and the atmosphere.The staff is very polite and friendly and the food is brilliant!

Great food, friendly staff and bedrooms are very spacious.

although in Austria, hotels are not completely smoke free and the smoky smell from the smoking room was apparent in the bar area.

Downside: Weird smell in our bathroom (I'm guessing from the pipes) - the "double bed" was 2 adjacent single beds.

Austria has a 'hit and miss' system of non smoking rules.

- Room is airy, nice bathroom, beds were a bit too soft, wide balcony with nice view. - Wellness area: the massage service was a disaster, the masseur smelled (sic!)

Georg, waiter, was excellent and very attentive.

The staff is incredibly helpful and accommodating.

🌞🌞🌞🌞🌞🌞🌞🌞🌞

I will proactively do marketing for your hotel.

Shout out to Tammas, Nikoletta, Christian and Pavel,  just a few of those great staff.

Every member of staff we encountered provided a first class service and I would highly recommend this hotel to anybody visiting Schladming.

The food is good to very good, and extremely accommodating if you wish to eat something off menu.

Staff were all very helpful and pleasant.

The hotel provided transportation to and from the train station, and the staff was always available and very helpful.

On the down side the pool is basically the town baths, which is not quite what you would expect from a four star hotel.

Restaurant won't aspire for michelin star

although the hotel claims for 4-star superior status, it is not worth paying 4plus price for around 3 star quality (tired, very crowded hotel).

The free wifi was not working in our room

although 3EURO per day is not excessive, the quality was not great and you had to keep logging in.

although you have to pay extra for wifi which is a pet hate of mine that in some way made up for it.

Minor disatvantage: wi-fi available only in the lobby and not so good working :(

Internet is working average and is available only in the reception.

One negative, chargeable Internet in rooms with cable for hire, wifi in reception area rather 'hit and miss' . .

The only two minor disadvantages we found were that the heating was a bit too low in the hotel and rooms and the internet connection was not so good in the loby (and only wired internet existed in the rooms).

Might be an idea to take your own cable in case there wasn't one available if you plan to use the internet.

Sporthotel Royer

star

smell

Free internet

Pool

Negatives:
Room was a little small, no in-built USB chargers in room.

Compared to various rental outlets in town it’s also overpriced.

Very good facilities and stuff; friendly, high quality.

Excelent hotel with wonderful service! Ski in/ Ski out
Ski room and rent service with everyrhing that we need
The breakfast is very good and all the staff is very helpful and friendly
Heidi Kring is a top host :)

Everybody is really sincerely friendly and warm, the food was amasing and the Skiraum so chic, that I have never seen before.

The staff are all very friendly and helpful.

The food was amazing and the whole staff were very friendly and helpful!

Ideal location next to the ski slope, pleasant rooms, extremely friendly staff.

The rooms are spacious, the food delicious and the staff are so friendly.

A friendly 3.30 afternoon snack and a nice bar areal.

Hotel is wonderfull, rooms are perfect and clean, food was extremly good, stuff is so friendly.

We came all the way from Dubai with our 3 kids and had a wonderful experience skiing on the beautiful slopes with our great and friendly instructors from the ski school there.

Staff couldn't do enough for us and were so friendly.

Here are our observations as a short overview:

the positive:

+excellent location
+comfortable beds/mattresses 
+excellent & friendly service at breakfast, lunch & dinner
+very friendly and competent service at the front desk
+very nice & spacious ski locker room
+nice spa (some showers would benefit from an update though)

the negative:

-6 euros for a 1 liter bottle of their own tap water. Really???

The staff are very friendly and helpful .

Super friendly staff able and willing to help with all your needs.

Very friendly staff, really good food, lovely Spa area and swimmingpool, clean and cosy rooms, in house ski teacher and the location on the mountain is superb!

Friendly, professional and discreet
The on site ski school is also excellent.

The family that runs this hotel is very friendly and personable.

Reception friendly, professional and helpful with thorough knowledge of anything and everything.The in-house ski hire the best we have used in terms of speed and no hassle with good clean equipment.

We greatly appreciate excellent management, kind reception and friendly atmosphere.Congratulations for the elegant and tasteful renovation in the main building of the hotel this winter, great job!

Only drawback - you need to pay for tap water at the dinner- bit odd tbh

Price wise not too bad compared to French Alps.

My only concern was that as we booked a 2 bedroom, we had to pay a minimum 3 adult rate which made the overall cost quite expensive.

The hotel kit hire was a bit pricey (390 Euro for 2 for 6 days)

When checking the rates it may seem a little expensive

No wineselection; almost only austrian wines of mediocre quality, yet expensive.

Service was exemplary and the food was consistently excellent.

Positives:
Amazing location
Friendly staff
Excellent food
Great wellness

Will be saving up, so we can stay again! :-)

Despite huge Covid challenges, the Krings sisters and their loyal staff managed to give us a superb week on the slopes.

Great place to relax with many possibilites to kid entertaining like trambulin, inside ebike trail and staff like that.

Helpful, courteous service with excellent food.

A big thank you very much to all of the Seekarhause staff.

The staff was very attentive and professional.

In the beginning we have also been amazed by the kindness and support of the stuff, from the restaurant to ski rental.

She was absolutely amazing and did everything with a smile.

Service all over was elegant and welcoming.

Everything was just perfect from the facilities of the ski directly in our from the hotel, the professional and friendly staff, the welcoming aost, beautiful modern and spacious rooms, and lady

Hotel Das Seekarhaus

electronics

The spacious and balanced (wooden structures with modern interior design) architecture lets lots of light in and offers great views, the service personnel is super professional, friendly and the management seems to run pretty smoothly here.

(There is a shuttle to the lift if needed)

Pro:
1)Great Breakfast (lots of fruits and vegetables) , variety of cheese bread, tea , fresh juice, and much more
2)Friendly and helpful recpetion 
3)Clean rooms.

The receptionists were very friendly and happy to help.

Excellent bar with friendly service and and top wellness with full equipment you may need.

The staff was extremely friendly, the food fantastic.

Particularly all members of the staff were very friendly and helpful.

one of the best hotels in Austria; latest wooden furniture, very natural, superb dinner opportunities, friendly service oriented staff in every part of the hotel; amazing Spa area with bigger indoor pool and Sauna landscape; amazing garden with more than enough space to keeping distance to others

As well all the staff was amazing, super friendly and helpful.

The service is friendly and competent, and the location is really good for skiers looking to access the Planai.

Excellent rating with delicious breakfast, friendly and helpful staff members in a beautiful and ecologically responsible hotel.

Amazing design, very friendly staff, great breakfast, perfect SPA, free parking, good coffee in the room, very clean hotel.

Exceptional cuisine and breakfast buffet, competent and friendly staff everywhere (reception, restaurant, spa), wonderful, calm athmosphere in the spa and great beauty and wellness treatment offers.

The hotel is very child friendly, and there are also enough parking spaces for cars available.

The hotel was very nice and the staff was friendly and helpful.

the room is just a little too warm
friendly and knowledgeable staff, excellent choice of restaurant and breakfast.

both pools are heated over 30 C..hotel staff very friendly and helpful.

I also did not appreciate that after paying an above-average rate for a room, the hotel includes a “voluntary tipping” charge in the final invoice as a default.

but at top level hotel there should be a restrictive policy in vigor, asking the guests to pay full price for any child over 1 year old.

The price and rating of the accommodation does not meet the expectations of the guests.

On the end the price does not reflect quality.

Shame, that they try to reduce their costs with students during the summer season.

but, for what it costs, I was expecting more.

However, for the price it costs you get only massage from young ladies without enough experiences, so we couldn't feel any difference before and after.

The waiter remembered that I have food intolerance, and he always asked before a main meal if they should leave out something from the plate.

I have been to so many spas around the worlds; several of them were even Falkeinster properties in Austria and I have never been asked to enter the steam sauna without sheet.

I was dissapointed when I asked for discount.

Since I was asked about this before: what is there to do in this hotel in summer?

We had fun renting e-bikes and segways (this was actually the only the service was not good - we asked to rent segways,

My husband hurt himself while skiing and the staff went over and beyond, calling taxis to take him to hospital bringing up ice packs etc, cleaning our room when requested as he was staying inside all day.

We only managed to book a room when a second request email was sent, I guess that was due to a little short notice from us(a few weeks in advance).

All the staff were really pleasant and helpful, in particular Neba was the waiter for us most of the time.

Upon short notice, we did find a nice suite available at the Falkensteiner Schaldming, with half-board (4 & 1/2 *)
Overall, it was a pleasant experience, with top level service in the restaurant (both at breakfast and dinner); also, the reception staff was very helpful and pleasant.

Special thanks to friendly and skilled bar staff!

great staff, many activities with summer card.

The typical atmosphere, excellent service, warmhearted staff ready to help and/or advice.

Location perfect, staff at highest level, great and sophisticated cuisine.

The hotel was great with even greater staff - very helpful, very polite - we felt very comfortable.

As there are restrictions on cable car capacity to Dachstein I recommend to book places a day ahead (via reception) otherwise not sure you can have place.

Excellent buffet, good kitchen, nice bar with 2 cool barkeepers that mix you all kind of drinks

It is necessary to improve the professionalism of the staff, cleanliness of accommodation and renovation of equipment.

Moreover, the rooms do not offer much privacy as the bathroom is only separated by glass walls and doors.

However, the issue is that since the water is so clear, blue and reflective off the side metal walls you can see all of the snot and mucus / discharge floating in the water. GROSS.

although too much glass: doors, walls so would not say I was extremely comfortable when showering as the bathroom just exactly in the site of front door.

Falkensteiner Hotel Schladming

request

wall

Albert, Mama Tritscher and staff were exceptionally welcoming, courteous, attentive, friendly, helpful and incredibly efficient and couldn’t do enough for us.

All the staff were very friendly and helpful, it is a family run hotel and you could tell they cared.

Thanks to the staff for making our week comfortable and friendly

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