the only thing you need to get a better stay is that the hotel is not include in the summer lift card so you get no discount for lifts and other thing to do in the summer.

We paid for the Wifi and had budgeted for it knowing that they did charge.

Other reviewers have complained about the cleanliness of the resort and the extra charges for such things as pool towels and the in-room safe.

The only flaw..negative thing is that wifi is not included in the price, it should be paid extra, which is so strange, wifi is everywhere free of charge.

If you don't have plans to swim, you will be charged for them.

though strangely we were not charged for this - perhaps they are reviewing this charge?

I struggled at the concept of buying a tourist card at a Supermarket!

but anything else in the hotel is charged separately: pool, sauna, wifi internet, breakfast.

I should add owners do get some free of charges facilities to offset this, wifi, leisure complex etc.

2) All the entertainments for a charge including the swimming pool!!!

Excellent scenery, the only complaint is that they still charge you for the wifi, which is found free in some local restaurants.

If you're arriving on a Saturday, keep in mind that most of the town is shut all weekend long, and you will not be able to buy a local SIM card until Monday morning.

Only downside is that the hotel is not part of the Summer Card system,

The Schladming Card which gives visitors various discounts and free rides on the cable cars is not part of this hotel offering which is a real pitty.

I enquired about the internet and was warned that connection was not good and if I tried it and the connection was bad then I could cancel it the next day with no charge.

The hotel doesn't offer SUMMER CARD which is really necessarily for this region.

Tennis , table tennis and pool was available with no charge except a deposit for the cues.

A wash cloth can only be obtained for an extra 2 Euro charge!

Unfortunately, for the first time we feel a drop in quality in relation to the maitenance price.

Normally this hotel's rates are much higher.

Unfortunately, the Sommercard is NOT ncluded, that reduces the price performance quite a bit.

The least pleasant experience of our stay here was that there was no longer a restaurant, so breakfast - which we knew wasn't included in the price - was not at al available.

but more attention should be paid to checking the cleaned apartment.

Nobody told us so when I paid 1500.- EUR.

Not having one must have cost us over 150 euros (over a 5 day stay) and limited what we could do.

In the end I was supposed to pay EUR 25 for the pool/day despite of written confirmation from the resort of the opposite.

but ONLY for Diamond Resort members and since I wasn't a member, I had to pay for each device.

you have  to pay extra for all additional services like wifi, safe and for pool as well .There is one public swimming games in town with no more than 11 euro .

but nothing special and reasonably priced, The female waitress was not the friendliest and never smiled even in the morning when collecting the rolls which we cancelled after 2 days as were chewy and possibly left over from the previous day.

but one has to pay extra for wifi and the pool.

I've got one price by phone, on arrival I've got  a 20% increase.

WiFi is also an additional fee, which I think should be included in any room rate in 2017,

Spacy, modern, newly furnished and clean rooms, fully functional and equiped kitchen.

everything was fine, the rooms were clean, the employees were friendly and did a good job.

The room was clean and very large and extremely effective with stuff to cook and making food in the kitchen.

but honestly it was such a clean room that I didn't mind.

Rooms were VERY clean and for Europe the price was great.

Room was clean with just gorgeous view to Schladming valley.

Full equipment kitchen, big bathroom and large, clean room.

The room was clean and included 2 touch-ups & towel replacements.

Rooms: Our room was clean and a good size.

The hotel was very clean and the rooms were well equiped,

Our room was clean and very well equipped - kitchen, bedroom and bathroom also.

Silly rules re wifi and lack of bar or restaurant the only disadvantages.

However when the Internet stopped on our devices the lady we spoke to was quite rude.

); it costs 4 euros per day and only one device can be connected at the time.

Most amenities at this property are charged extra - towels for the pool (Eur 4 rental charge per week per towel - you need 2 per person to use the sauna), WiFi extra @ Eur 35 per week / Eur 7 per day with no free WiFi even in the lobby.

The wi-fi usage was the only small complaint that we had as it only allowed 3 devices.

Again, you have to pay for the Internet,  why?

Alpine Club

creditcard

wifi

price

Free parking

Free High Speed Internet (WiFi)

Hot tub

The room was clean and comfortable, balcony, good hairdryer.

The room was clean and there was plenty to do.

All amenities in room were of a high standard and the room was kept very clean.

The staff is very friendly and the rooms are spotless.

Very confortable and clean rooms, a lot of thinks to do indoor ( tennis, pool - big pool!- , bowling, gym, squash, billiards, dart.

The room was clean and had a lot of storage place, which is essential when traveling with 3 kids to a ski vacation.

Room was clean and housekeeping was excellent.

The hotel offers spacious and clean rooms as well as many facilities, including spa and sports facilities.

The rooms were clean and offered everything you need, the staff are always more than happy to help with anything you require and the food is very much a  traditional Austrian affair!

although in Austria, hotels are not completely smoke free and the smoky smell from the smoking room was apparent in the bar area.

Downside: Weird smell in our bathroom (I'm guessing from the pipes) - the "double bed" was 2 adjacent single beds.

Austria has a 'hit and miss' system of non smoking rules.

- Room is airy, nice bathroom, beds were a bit too soft, wide balcony with nice view. - Wellness area: the massage service was a disaster, the masseur smelled (sic!)

On the down side the pool is basically the town baths, which is not quite what you would expect from a four star hotel.

Restaurant won't aspire for michelin star

although the hotel claims for 4-star superior status, it is not worth paying 4plus price for around 3 star quality (tired, very crowded hotel).

The free wifi was not working in our room

although 3EURO per day is not excessive, the quality was not great and you had to keep logging in.

although you have to pay extra for wifi which is a pet hate of mine that in some way made up for it.

Minor disatvantage: wi-fi available only in the lobby and not so good working :(

Internet is working average and is available only in the reception.

One negative, chargeable Internet in rooms with cable for hire, wifi in reception area rather 'hit and miss' . .

The only two minor disadvantages we found were that the heating was a bit too low in the hotel and rooms and the internet connection was not so good in the loby (and only wired internet existed in the rooms).

Might be an idea to take your own cable in case there wasn't one available if you plan to use the internet.

Sporthotel Royer

star

smell

Free internet

Pool

I also did not appreciate that after paying an above-average rate for a room, the hotel includes a “voluntary tipping” charge in the final invoice as a default.

but at top level hotel there should be a restrictive policy in vigor, asking the guests to pay full price for any child over 1 year old.

The price and rating of the accommodation does not meet the expectations of the guests.

On the end the price does not reflect quality.

Shame, that they try to reduce their costs with students during the summer season.

but, for what it costs, I was expecting more.

However, for the price it costs you get only massage from young ladies without enough experiences, so we couldn't feel any difference before and after.

The waiter remembered that I have food intolerance, and he always asked before a main meal if they should leave out something from the plate.

I have been to so many spas around the worlds; several of them were even Falkeinster properties in Austria and I have never been asked to enter the steam sauna without sheet.

I was dissapointed when I asked for discount.

Since I was asked about this before: what is there to do in this hotel in summer?

We had fun renting e-bikes and segways (this was actually the only the service was not good - we asked to rent segways,

My husband hurt himself while skiing and the staff went over and beyond, calling taxis to take him to hospital bringing up ice packs etc, cleaning our room when requested as he was staying inside all day.

We only managed to book a room when a second request email was sent, I guess that was due to a little short notice from us(a few weeks in advance).

(There is a shuttle to the lift if needed)

Pro:
1)Great Breakfast (lots of fruits and vegetables) , variety of cheese bread, tea , fresh juice, and much more
2)Friendly and helpful recpetion 
3)Clean rooms.

Very luxuous, impeccable rooms, stunning spa area with outdoor pool for summer and winter days.

Location is excelent, rooms very clean and comfortable, convenient parking, food plenty and very tasty.

The design of the hotel is so unique and modern, very clean rooms, food was delicious, wellness part was also wonderful and the staff was super friendly!

It has everything one would expect to find in a 4+ fine dining, very clean room, courteous and efficient staff plus a superb spa facilities including heated indoor and outdoor swimming pool.

I went in a lot of ski hotels and on my opinion this was one of the best. the spa area is amazing rooms are clean,new and quite big and at the end fantastic dinner:)))
Soi highly recomand

Moreover, the rooms do not offer much privacy as the bathroom is only separated by glass walls and doors.

However, the issue is that since the water is so clear, blue and reflective off the side metal walls you can see all of the snot and mucus / discharge floating in the water. GROSS.

although too much glass: doors, walls so would not say I was extremely comfortable when showering as the bathroom just exactly in the site of front door.

Falkensteiner Hotel Schladming

request

wall

Rooms are spotless with comfy beds and lots of storage.

Hotel was clean and the room was modern and spacious.

The rooms are very clean and functional, the wi-fi great and everything about the hotel feels well maintained.

Rooms spotlessly clean, great service, nice sauna on the top of the roof & great views, and what a location of the hotel..really great, just oposite the gondola cable car to Planai.

The room was clean and modern, the breakfast was superb and the location is excellent.

No need to have smelly ski boots in the room as they are stored in the ski room.

This is a non-smoking hotel, still not common in Austria.

However smoking is not banned anywhere in Austria so expect to be covered in smoke, nevermind seeing other skiers dancing around in their tight ski trousers or even skiing boots!!!!!! Hilarious.

The home run is floodlit at night so you can watch the last foolhardy stragglers making their way down, most of them falling.

Despite being some 1-2 Degrees Celsius, you can sit in the sun in front of the hotel in only a jumper and watch the skiers coming down the mountain and even get a tan!!!!! !

TUI BLUE Schladming

watch

Electric vehicle charging station

Sauna

If you want any of the other buses (the 900S along the valley bottom to either end of the main ski area, for example) you'd need to change at the main gondola station.

The room needed a seating area as there was only one small wooden chair.

A bit strange that the bar area was not staffed and you had to buy beer in the dining area instead.

The bar area was small and closed very early.

Bar area is small and is not open until 6pm.

Firstly the check-in was in a cramped reception area, again nothing like its photo, with a lady going on for at least 30 minutes all the information she gave us just going over our heads.

Also there is no lounge/bar area  for socialising with friends.

Other commenters have a valid point about there being limited socialising areas although there is a small bar with 4 high tables,

The only negative I have about the hotel is the lounge area or lack there of.

The location of the hotel on a hill could prove difficult to the older generation and cost them in taxi fares, it is also in my opinion more of a family hotel rather than a single traveller as i was,although most of the time you don`t notice this there were times when the lack of a lounge area was prohibitive.

There is no lounge just a couple of chairs and 2 sofas in the reception area.

There is only really small bar area to be used for any such purpose.

but the bar and lobby area did not provide this.

The bar area was a bit of a joke and most nights we had to ask for the lights to be turned on.

I do agree with other reviews that given the out of town location, more could be made of the bar area in the evenings.

Given the location of the hotel, they would have a captive audience for bar customers.

The fact that there is no manned bar as mentioned in other reviews wasn't an issue at all.

Be warned this is NOT 4 STAR DOES NOT PROVIDE ALL INCLUSIVE AND DOES NOT HAVE A BAR AS ADVERTISED.

The dining room doubles as a bar so no comfy seating, only dining chairs.

We also got kicked out of the bar area at 10.30pm as the staff had finished for the night and they needed to lock it up.

Schladming itself is small enough to walk round and has various lively bars for a few beers at the end of the day and the prices were not to bad for a ski resort about 3.50 for a beer.

The hotel had small bar area which to be fair was a bit dire.

Most friendly and welcoming staff, large and clean rooms and good plentiful food.

The rooms were clean, and we had a small kitchen which we weren't expecting, so made packed lunches rather than paying for meals up the slopes. There is a a bus outside to take you to the main lift,

The food was very good, rooms were clean, convenient parking etc.

Just got back from spending 11 nights at this hotel,first impressions were good,very neat and clean reception area and nice welcome on arrival, i was on the second floor in a very clean double room, shower and washbasin were in a separate room to the W.C. and both were spotless, there was a T.V.

Rooms are clean, warm and very well equipped and maintained.

Aparthotel Ferienalm

bar area

area

Outdoor pool

but even if we had chosen a less expensive room I feel it is wrong to have such a disparity in room quality for paying guests.

Then the hotelier came at us twice shouting in front of other guests saying that the early riser had come down at 6.15, when she came down at 6.50 (anddeparted at 7.20 - her coldbreakfast arrived at 7.10).

Later, when the rest of our group went to breakfast, the owner came and started shouting at us and waving his finger in my face, accusing us of having 'broken in' in the restaurant in front of all of the other guests.

The downside was the poor reception we received from the hotel owner on arrival, when we found our tour company had bungled our room booking; and the appalling send off, when we had to insist on an early breakfast for one of the party who had an early transfer at 7.20am and which resulted in being shouted at in front of other guests!

but speaks very little English consequently there is little interaction between him and the guests although I found this to apply to all nationalties and not just British.

There is a small and rather smelly ski room on the ground floor to store your gear at the end of each day, with a heated boot rack big enough to take about 10 pairs (not nearly enough for the number of guests sadly).

though and next year we all agreed to stay elsewhere in Schladming because I dont believe the owner could care less if any guest ever came back.

In fact the only 'damage' was general wear and tear from previous guests.

but the room was clean, warm and comfortable.

The rooms were spotless clean, maintained daily.

I spent a number of years working in the holiday industry, and while the hotel was in a great location, the room was spotless, and the chambermaids were friendly, I have never been treated in such a rude, unpleasant and unprofessional fashion.

Hosts were friendly, rooms were clean, beds were comfy and the showers were brill!!

Hotel Zum Kaiserweg

guest

Wifi

Unfortunately, the poor waiter with Basil had not brought this one with him in error,

Also the sound insulation between our room and 305 was poor as you could hear people talking at night in the room next door.

The owner was really good, she said that she had a family in with children under 10, so she would swap mine for theirs (poor kid).

We booked the Stadttor as part of a Crystal Ski package holiday a bit wary due to the lack of reviews or pictures of the hotel.

Finally don't be in a rush to book all lessons on the transfer coach or before you go as we got a better deal doing it ourselves in the Intersport shop.

Me and my partner travelled here in March 2008 and I booked the holiday through Crystal.

We booked the holiday last may with another family with a girl of 8 and son of 15, none of whom had been on a winter holiday before.

The room was very clean and cleaned daily by a lovely chambermaid who couldn't have been more helpful.Food in the restaurant was traditional Austrian fare: tasty and very good quality.

Otherwise, the hotel food was good, the rooms clean and well-serviced, and the waiting staff attentive and helpful.

Rooms were always clean and tidy and the hot water was almost boiling and on tap when you trudged back in after a day snowboarding.

but have full range of heating equipment for moulding boots.

butt touched the floor when I lay on the bed.

As to the smoking: yes, people did smoke - many in Austria still do -

Both sound and smoke percolated into the bedrooms!

The only non-smoking section in the hotel was a part of the restaurant.

Stadtvilla Schladming Boutiquehotel

poor

reservation

Free breakfast

You can quickly go to the wellness, dining room, kids corner, ski room in your "pyjamas" if you want without catching a cold (in winter, of course).

but not super

The indoor pool is slightly too cold for my taste and rather shallow, being only about 120cms for most of its length.

Even with the windows wide open in the cold weather it was still unbearably hot. we kept telling them and they kept saying they would have to check with the manager-- who could answer emails

On 2 evenings, just before to prepare for the dinner there was COLD WATER on the shower for about 1 hour.

but with this zigzags you avoid to walk in the cold from one building to another or even to the restaurant.

When we arrived we found them in the cold garage alone crying.

I hoped by speaking to a manager it could have been resolved.

On the other hand we have asked the managers if it's possible to receive the morning post in English language,

Room was clean and spacious, the only down side was extra bed with less comfortable mattress (which is usual issue in most hotels we stayed so not a big surprise).

The food was good and rooms were neat & clean.

Bad point - and this really does make it a 1 star review.

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