For those reasons I wouldn’t return, definitely recommend booking somewhere closer to the beaches and parking in long stay car parks if you’re there for the beaches/town

We made this our main summer holiday destination this year due to the chaos at the airports, and, we made the right decision to stay at Premier Inn,  quintrell downs, just over 2 miles from Newquay,  on the bus route, choice of 3 buses, and train station, couple of nearby village pubs, and the hotel staff were friendly and knowledgeable, restaurant/pub, lovely food and drinks, free car parking, perfect ingredients for a lovely stay, especially as the sun shone the whole time

Car parking is free which is good as a lot of premier inn charge for this.

The Inn was very quiet despite how many cars where outside I don't think we saw or heard anorher person, good facilities in the room and the large bath was great!

Parking easy and safe  the hotel is situated just in the right place for a visit into car wall and surrounding area.

but sometimes the meals are not as good as others  showers are really good power shower beds really clean hotal really clean and easy to check in and a good size car park overall stay very good

Fairly quick to check in with a large enough car park at the back.

excellent service from all staff, very welcoming and efficient both in the hotel and restaurant with good choice of value for money food, lots of car parking on site.

Otherwise its location on the outskirts of town is perfect for heading off to explore by car.

Very good location for getting around, car parking available, restaurant attached didn't have breakfast

Plenty of car parking for guests and pub visitors.

Very well situated to get to anywhere in Cornwall by either car or bus.

Good car parking and a lift if you can't use the stairs.

Convenient location very easy to get into central Newquay and large car parking which can be a nightmare sometimes when on holidays.

Fistral beach, Newquay zoo, The eden project all a short car journey away.

The WiFi was ok, and car park was big enough to always get a space.

Made welcome from the start, slept well, very clean room and good car parking.

A good big car park, and not too far from the attractions of Cornwall.

a good car park plenty of room  ..a great package all round./././..

The evening meal took 2 1/2 hours due to excessive waits between courses.

We were unable to get an evening meal at the adjoining restaurant due to no staff, so went elsewhere.

though there was a shortage of food items due to lorries not being able to get through with stock.

The hotel urgently needs a refurbishment and the poor staff are run ragged due to shortages.

The rooms have A/C so no issues with a stuffy room at night and not being able to open the windows due to road noise.

Had to move room half way through due to leaking toilet waste water !!

Room wasn't ready until after 4pm due to hotel being full as August holiday season.

The whole thing reminded me of the Little Britain sketch of “Computer said No” 
I was told to call guest relations if not happy who didn't answer due to volume of calls and to email it in and they will get back to me in 28 days.

Unfortunately, I only got 3 hours sleep due to the noise so was disappointed we got a ground floor room and after a 6 5 hour journey to the hotel just needed a good sleep!

but it wasn't due to covid and was just one plate served to your table  which took so long the wait made you feel asking for anything extra would not be practical anyway, so paid £17.98 for two very standard breakfasts

but probably due to all the restrictions in place.

even though they were very busy due to staff shortage.

but this was unfortunately cancelled at the last minute due to the Covid-19 debacle.

but due to it always taking us 34444 hours to get home, we left early.

So we stayed at the premier inn for 4 nights, the hotel was great, no problems at all, the table table next to it was very different to normal due to Covid and I felt very sorry for the few staff they had working.

The breakfast which normally is self service was waiter service at allocated table, to which was a lot better due to less mess, wastage & queueing.

We did not try breakfast due to dinner experience.

but due to traffic it can take anywhere from 10 to 40 minutes to get there.

We went to Fistral beach, lands end, st Ives, mousehole, Eden project, Bedruthan steps from here.

Great location for Newquay - a ten minute or so drive to Fistral beach.

Had a really nice 2 night stay when attending the Boardmasters Festival, Convenient for Fistral Beach and Watergate bay.

Close enough for a couple of miles drive to Fistral Beach, and vey near the A30.

Location approximately five minutes drive from Newquay Town / Fistral Beach

Positives:
Clean
Large towels
Plenty of space in the room
Ample parking
Air conditioning 
Friendly staff
Decent breakfast
Negatives:
Rock hard bed which also makes you roll into the middle 
Shocking WIFI
Flat uncomfortable Pillows
When you use the shower the tap also stays on
Really cheap toilet paper, better quality in the pub toilets!

Breackfast was freshly cooked,staff friendly and helpful .

Great location,plenty of parking space friendly staff, clean rooms and a great night sleep and you wake up to a  Lovely all you can eat breakfast.

The staff were friendly and the room clean, plenty of free parking which is good,

Staying as a family with young kids it wasn't a friendly or relaxing/easy start to the day, if anything it was a stressful experience.

Excellent stay, a friendly welcome by reception staff called Sarah ,  a big thank you for making our trip pleasant on checking and looking after us.

Breakfast was great evening meal was great, very friendly and welcoming staff couldn't of asked for more.

What can I say just a brilliant stay again we stay at this hotel every year staff friendly while being professional rooms allways spotless food allways good location is fantastic for visiting various places

The Premier Inn at Newquay Quintrell Downs is an excellent place to stay, the staff are very friendly in both the hotel and the Treffy tavern.

Very friendly and helpful staff at reception as well as in the restaurant/bar.

Excellent service and very friendly staff.

Staff were friendly and it was clean everywhere.

Staff at the Premier Inn very helpful and friendly.

Both reception and restaurant staff really friendly and pleasant.

Staff were amazing great service and friendly 
Room was spotless very clean 
Bed is so comfortable as always for premier inn that is one of the main reasons for our stay 
Breakfast is Fantastic food taste great and there is plenty of variety it’s a must.

We stay here regularly, this time was a family emergency nearby; so we really appreciated the welcoming, friendly Staff and a familiar, comfortable environment.

Staff are very friendly and the waitress the served us at breakfast is lovely.

The bar area is very friendly and the bar staff lovely

I would like to commend Cathy the breakfast host in her excellent service and cheery welcome such a lovely lady .

Enough carpark for everyone eventhough i was probably the last guy on the day looking for a spot.

They toasted my gluten free bread to my liking and the staff were lovely

Stayed here a few times and never disappointed, check in quick and easy, communal areas very clean, the room was immaculate and there was a little treat left in there for us too, will continue to use this lovely hotel everytime I come here to visit my family.

By far the best stay at this handy for visiting Cornwall local attractions, premier inn.

but being understaffed at the moment is not always easy.We didn't have a sofa / sofa bed in the room this time which we did miss staying for 5 days, just a couple of hard chairs.We would return here as a good base for visiting other parts of Cornwall, & not far from Newquay, use the bus stops or the park & ride up the road to go into Newquay though as limited parking there & big queues into town.

We will visit again, we'll done to all staff during these unprecedented times.

We usually choose this premier inn when we are visiting Cornwall because of the central location, restaurant and facilities.

Wish other places we visited while we were in Newquay were half as pleasant

We were very nervous about travelling in lockdown and took various paper proofs of to the nature of our visit.

My partner and i have just returned from a 6 day break visiting family in New quay and stayed in the Quintrell downs hotel.

She really went above and beyond to make sure our visit was a pleasant one.

Hotel easy to find, well placed to visit all family and friends within the area.

although you need to book tables early as it's very popular (our visit was at end of October).

Sam our waitress in the pub area for dinner was very lovely , time for a chat about our visit.

This was our second visit and we had a lovely stay again.

This is definitely a place to visit again and explore more of Cornwall.

I just wanted to say I have went way for a weekend break with my family.to visit Cornwall,
I have stayed 2 nights and I have to say this hotel staff is the best .

Excellent location for visiting Newquay Perranporth Mevagissey and so many beaches to chose from, we would definitely stay here again and highly recommend it to friends and family , we even went to Padstow for Rick Steins fish n chip 😝

We had to have the window open as it was warm and so the noise of the traffic was a bit of a bother.

So either have the window open with traffic noise or sweat all night.

About time Whitbread got blackout blinds Instead of curtains that lets the light In.

but………We were given a really big room with one major issue…the window did not shut so we were kept awake all night with the wind whistling through the secondary glazing.

but with windows closed no traffic noise at all.

Although hotel is on busy road, there is air con so you don't have to have windows open at night.

The window was open and the air con was as low as possible.

By 2.00 am I had to open double glazing to access part opening window and part open curtains for air.

As with many Premier Inns, it needs windows which open rather than minimal opening.

The air con  in the bedrooms
was not working and our room was located across
from the very busy roundabout - windows open noisy, 
windows closed hot.

but would avoid the rooms with the frosted windows next time.

Receptionist just said they had closed the window, which seemed to indicated I didn't know how to.

The windows are extra double glazed which was good for keeping out the noise from the island and also could be used as a small fridge in the winter lol.

This room was on the ground floor, second door from reception, right next to the lift and the stairwell and the window was looking out to smokers corner.

The rooms we stayed in fell below expectations on the bed and shower, the a/c unit was loud and because the window didn't open(229), it was on constantly overnight.

Heating and aircon in the rooms are independently controlled, windows have restrictors on them.

The room we had was very quiet, couldn't hear a thing the only downside was that we couldn't see out of the window!!

Rooms very clean, noisy on roadside if you want a window open.

Premier Inn Quintrel Downs

window

visit

fistral-beach

The difference this time was that we took the easy access room for the reason below.

however this was quickly resolved from the lady at reception, good location and easy access to roads ect.

Triple glazed windows with inner one sliding to allow access to double glazed unit with angle opener.

Great place to stay for sightseeing, we travelled to St. Micheals Mount, Boscastle, Tintagel and The Jamacia Inn from here and they were all easy accessible.

Traditional family Christmas visits to Cornwall; hotel easily accessible from A30 trunk.

Hotel with easy access to everything when visiting Cornwall.

The hotel is very easily accessed from  both the A38 and A30, the main routes into Cornwall.

Rooms great, access to restaurant perfect, value for money, perfect for a family budget.

Hotel is in a good location for easy access to the A30, the staff were friendly and check in was quick and easy.

These road closures will ensure gridlock and access to the town centre "interesting".

Next door is a large asda supermarket so everything  is within easy reach.

Very clean, friendly staff,easy access and plenty of free parking.No hassle booking in and beds very comfortable.Staff allows had a smile and very polite .Hotel joined onto the Restaurant which was great as at the time was bad weather outside.

The Table Talk restaurant was easily accessible from the hotel reception area; the staff were very friendly, service was good.

- A asda and KFC within walking distance means easy access to anything u may need.

The room is new, lovely soft bed and convenient for all the road access.

No views as its by an industrial park, KFC (extremely busy and not recommended) and large Asda.

Car park had plenty of spaces & restaurant was never busy.

On this occasion rather expensive for Premier Inn, BUT busy time and little else reasonable available in area.

One member phoned 2 different taxi ranks for us to get best price.She even found the time to get one of our friends a plaster for blister when she was busy serving breakfast.

Then after we had gone to our room she booked us a table as she was worried it might be busy!

The domestic team were busy cleaning carpets in the hall and the maintenance man came straight away to descale the shower head.

but all round even under the pressure of a busy Friday night.

There is a small retail park and large 24hr Asda within 50m of the hotel so on leaving the area was busy and delays could be experienced.

Restaurant is dimly lit in places which makes it hard to see menu:waiting time for food could be improved seemed long time after we ordered before it arrived and they were not busy only a few tables.

Breakfast for one in a virtually empty restaurant was refused because they were so busy!

Only slight annoyance is its next to a KFC and fairly busy road,

The only slight down side was that at the breakfast time on the Sunday it was quite busy and noisy as there were a lot of children about.

although it can get very busy which shows the locals like the restaurant.

The hotel is situated cheek by jowl to Asda, KFC and a busy restaurant, so we expected a bit of noise,

In hot weather there's no aircon and with a busy road nearby it's noisy to leave the window open

There were non-guests eating/ drinking there too and it was quite busy.

We checked in and no sign of any staff, didn't seem busy as car park had only a few cars in.

Welcoming staff on reception on Friday and Saturday morning, easy parking, sanitising station on entrance.

It was easy to get to the Eden Project, the north and south coasts, the attractions of Bodmin itself.

Staff very friendly and helpful, room clean easy to check in and check out.

but there is a local supermarket abd other places to get food within easy walking distance.

but a long walk back uphill from the train station and its easy to see why people chose to eat at the on-site restaurant cos its at least a 15-20 minutes walk into the town centre or a taxi fare £4-5.

This particular hotel has an easy one-way system in place for breakfast & evening meals,all explained by staff & signage.

Everything was ready so check-in was quick and easy.

This hotel is in an excellent position, easy to find and good parking facilities.

Close proximity to one of main arterial roads through Cornwall makes getting in and out easy.

but it is easy to reach the shops and tourist attractions of Bodmin from here, coming back to get an excellent nights sleep - what more could you ask for?

check in quick and easy with online check in, the lady knew who we were had key ready fantastic.

This hotel is very easy to drive to, and has plenty of parking available

If you don’t want to use your car to travel in to Bodmin, you can walk it in around 15 minutes,

but overall great value for a one-night stay, and staff was also friendly - thanks Lauren for everything!

Friendly clean premier inn, comfy night sleep well worth staying over when un the arae.

Staff extremely friendly and nothing too much trouble, particularly Di, duty manager.

Fantastic place Wonderful friendly staff, Spotless and clean, special thanks to Mandy you were so helpful.

Staff were very friendly and welcoming and the room lived up to expectations being clean, comfortable and spacious.

They were so accommodating and so customer friendly.

A very warm, friendly welcome when we arrived at the Premier Inn at Bodmin.

Welcome from reception was warm and friendly and made my two young girls feel very welcome and safe after a long journey.

The staff there are super friendly - nothing is too much trouble, it is just on the outskirts of Bodmin and if you like to have a good walk its downhill to Bodmin and uphill back.

The staff were very polite and accommodating… the room was very clean and very quiet … would definitely go back again … we had breakfast and evening meal in the restaurant and both were very nice and friendly atmosphere

Lovely clean room, comfortable bed and friendly helpful staff.

In the restaurant, the food was average with some friendly staff.

We have stayed here several times & as with all Premier Inns, the staff are all wonderful & friendly.

We were greeted by Di who was friendly, welcoming and informative, indeed she was always very welcoming and friendly.

No aircon which meant that the room was very stuffy and we had to have the Windows open.

It’s the only hotel we’ve stayed in where we had to have the door open all night!

Window had been left open so room was freezing and we got back late at night.

but the room temp never dropped below 27C despite the window being permanently open and the fan provided being on permanently.

but the smell remained snd we kept it open until midnight.

No air con in room we were unable to keep the ring crack of restricted opening window open due to noise so our room in autumn got up to 26 degrees.

Firstly, the rooms can be too warm even with a window open and a fan running.

It does say that there is no a/c and unfortunately the room was in close proximity to noisy outdoor machinery so we were unable to sleep with the window open in hot weather.

Only downside is that the duvets were to thick for the time of year - we were to hot despite having the window open and the thermostat down.

but has opening windows which is so much better than others with air conditioning where the noise from the fans keep you awake & the room becomes very stuffy & hotwill only stay in premier inns where the window open.

I like to have my window open at night, no matter what the weather and I feel as if I was treat like a child by having bars on the window.

We had the window open in room constantly!

I stayed one night on a warmish day on first floor and even with window open and large fan on it was like a greenhouse and sleeping was difficult.

A great welcome as per normal 
On entering my room there was a great heat blast 
Two fans ,one a large floor standing one and the other a small table top one 
The room temperature was 25 c and this at 5pm at night the widow was open just about 8 inches which Is understandable due to security I expect 
There was a light cotton sheet on the side which I presume was for use instead of the heavy bed linen all very thoughtful

The only downside was there was no air con in the room so it got a bit hot even with the window open and the fan on they supplied,but none of this spoiled our stay we will definately being going back.

However the room with widow fully open (as much as Premier allow) and fan on permanently is always 25c + making for very broken sleep and an uncomfortable stay.

though I couldn't be bothered to go downstairs and make a complaint especially given that it was my fault that I'd left the window open in the first place.

however, even with the window open overnight, we experienced very little noise at all.

If you do stay at Bodmin make sure you ask for a room at the back (not overlooking the carpark) as the adjacent 24 hr ASDA accepts deliveries all through the night and is incredibly noisy, which means you can't have the window open if you want an undisturbed night.

The restaurant attached to this Premier Inn was absolutely horrific.

The food was okay, there are vegatarian options.

I didn't eat it drink anything from the hotel.

We had a lovely time and the food was nice.

I wet my finger and wiped it around my plate and it came clean, I could see and feel bits of food there with it.

but was less than happy with the restaurant.

After an email from my boss they professionally facilitated a stay for me with my usual food order ..This was much appreciated as thought I'd perhaps be sleeping ,hungry in my lorry.

Restaurant next door is well staffed with a great selection of food

The meal at the next door pub was very enjoyable.

Flies were around the continental breakfast which didn’t really make us want to eat it and they were around us when we were trying to eat as well.

We enjoyed a meal at Table Table, The Callywith restaurant, the staff were friendly and the good food.

It's got a pub that serves food attached and it's next door to an Asda and KFC among other things.

Good pub attached to the hotel and supermarket, fast food outlets close by.

The staff were excellent once again, and with a shortage of certain items on the menu  [not there fault] coped well.

The staff in the Table Table Restaurant were amazing.

but Lauren on reception last night was so understanding and gave me sheets to re make the bed, and this morning I was talking to Kate and she made both me and my mate feel so comfortable by laughing with us and joking about the events that unfolded last night, definitely will be returning soon x

Reception staff great, go there if you’re not going to use the bar/restaurant.

however the ladies on reception loran & di were very helpful, they gave us sheets as the duvet was too hot & kept us toped up with icy water!

While we were staying at the Bodmin premier inn during the hottest week of the year our receptionist Sarah Jane kindly made sure we were kept supplied with jugs of ice cubes to cool our drinks as the temperature never dropped below 30° in our room.

Welcoming staff who could not be more helpful.

My wife and I stayed at bodmin premier inn and were confronted with breakfast / dinner plates with grease around the lip of the plates on every meal.

All the staff were amazing and so welcoming.

The whole experience from start to finish was amazing, 
Superb breakfasts
Staff were amazing 
Thank you bodmin premier inn 
Highly recommended, we could not fault this place in the slightest, 
If we are going back to Cornwall, 
This would be our first choice hotel 
A*******

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