For those reasons I wouldn’t return, definitely recommend booking somewhere closer to the beaches and parking in long stay car parks if you’re there for the beaches/town

We made this our main summer holiday destination this year due to the chaos at the airports, and, we made the right decision to stay at Premier Inn,  quintrell downs, just over 2 miles from Newquay,  on the bus route, choice of 3 buses, and train station, couple of nearby village pubs, and the hotel staff were friendly and knowledgeable, restaurant/pub, lovely food and drinks, free car parking, perfect ingredients for a lovely stay, especially as the sun shone the whole time

Car parking is free which is good as a lot of premier inn charge for this.

The Inn was very quiet despite how many cars where outside I don't think we saw or heard anorher person, good facilities in the room and the large bath was great!

Parking easy and safe  the hotel is situated just in the right place for a visit into car wall and surrounding area.

but sometimes the meals are not as good as others  showers are really good power shower beds really clean hotal really clean and easy to check in and a good size car park overall stay very good

Fairly quick to check in with a large enough car park at the back.

excellent service from all staff, very welcoming and efficient both in the hotel and restaurant with good choice of value for money food, lots of car parking on site.

Otherwise its location on the outskirts of town is perfect for heading off to explore by car.

Very good location for getting around, car parking available, restaurant attached didn't have breakfast

Plenty of car parking for guests and pub visitors.

Very well situated to get to anywhere in Cornwall by either car or bus.

Good car parking and a lift if you can't use the stairs.

Convenient location very easy to get into central Newquay and large car parking which can be a nightmare sometimes when on holidays.

Fistral beach, Newquay zoo, The eden project all a short car journey away.

The WiFi was ok, and car park was big enough to always get a space.

Made welcome from the start, slept well, very clean room and good car parking.

A good big car park, and not too far from the attractions of Cornwall.

a good car park plenty of room  ..a great package all round./././..

The evening meal took 2 1/2 hours due to excessive waits between courses.

We were unable to get an evening meal at the adjoining restaurant due to no staff, so went elsewhere.

though there was a shortage of food items due to lorries not being able to get through with stock.

The hotel urgently needs a refurbishment and the poor staff are run ragged due to shortages.

The rooms have A/C so no issues with a stuffy room at night and not being able to open the windows due to road noise.

Had to move room half way through due to leaking toilet waste water !!

Room wasn't ready until after 4pm due to hotel being full as August holiday season.

The whole thing reminded me of the Little Britain sketch of “Computer said No” 
I was told to call guest relations if not happy who didn't answer due to volume of calls and to email it in and they will get back to me in 28 days.

Unfortunately, I only got 3 hours sleep due to the noise so was disappointed we got a ground floor room and after a 6 5 hour journey to the hotel just needed a good sleep!

but it wasn't due to covid and was just one plate served to your table  which took so long the wait made you feel asking for anything extra would not be practical anyway, so paid £17.98 for two very standard breakfasts

but probably due to all the restrictions in place.

even though they were very busy due to staff shortage.

but this was unfortunately cancelled at the last minute due to the Covid-19 debacle.

but due to it always taking us 34444 hours to get home, we left early.

So we stayed at the premier inn for 4 nights, the hotel was great, no problems at all, the table table next to it was very different to normal due to Covid and I felt very sorry for the few staff they had working.

The breakfast which normally is self service was waiter service at allocated table, to which was a lot better due to less mess, wastage & queueing.

We did not try breakfast due to dinner experience.

but due to traffic it can take anywhere from 10 to 40 minutes to get there.

We went to Fistral beach, lands end, st Ives, mousehole, Eden project, Bedruthan steps from here.

Great location for Newquay - a ten minute or so drive to Fistral beach.

Had a really nice 2 night stay when attending the Boardmasters Festival, Convenient for Fistral Beach and Watergate bay.

Close enough for a couple of miles drive to Fistral Beach, and vey near the A30.

Location approximately five minutes drive from Newquay Town / Fistral Beach

Stayed here a few times and never disappointed, check in quick and easy, communal areas very clean, the room was immaculate and there was a little treat left in there for us too, will continue to use this lovely hotel everytime I come here to visit my family.

Great location,plenty of parking space friendly staff, clean rooms and a great night sleep and you wake up to a  Lovely all you can eat breakfast.

The staff were friendly and the room clean, plenty of free parking which is good,

Room was very clean, whish we have come to expect from Premier Inns.

Room clean and tidy and shower nice and powerful.

Staff were amazing great service and friendly 
Room was spotless very clean 
Bed is so comfortable as always for premier inn that is one of the main reasons for our stay 
Breakfast is Fantastic food taste great and there is plenty of variety it’s a must.

The room was very clean on arrival and a good size.

Our room was clean and tidy and covid standards are high .

but the room was clean and immaculate.Nothing was too much for the reception team  who were polite and friendly and efficient.

Kelly was amazing on checking and was super helpful, the room was really clean, spacious and what you always expect from a premier inn.

Staff very friendly and helpful,room clean,food good ,restaurant waiter James really good .In spite of some previous reviews we found the experience still as good as always .we would certainly be happy to recommend to friends .

Rooms were clean and the shower cleaned the salt and sand off with ease from the days at the beach.

Clean room as usual, that's why we choose Premier Inns, plenty of parking , & friendly staff.

We had a nice stay the room was very clean and the bed was really comfy.

Clean room, friendly staff, got a room at the back of hotel away from the main road which was lovely. However.

The hotel  room was clean and cleansed of leaflets, menus etc.

What can I say just a brilliant stay again we stay at this hotel every year staff friendly while being professional rooms allways spotless food allways good location is fantastic for visiting various places

By far the best stay at this handy for visiting Cornwall local attractions, premier inn.

but being understaffed at the moment is not always easy.We didn't have a sofa / sofa bed in the room this time which we did miss staying for 5 days, just a couple of hard chairs.We would return here as a good base for visiting other parts of Cornwall, & not far from Newquay, use the bus stops or the park & ride up the road to go into Newquay though as limited parking there & big queues into town.

We will visit again, we'll done to all staff during these unprecedented times.

We usually choose this premier inn when we are visiting Cornwall because of the central location, restaurant and facilities.

Wish other places we visited while we were in Newquay were half as pleasant

We were very nervous about travelling in lockdown and took various paper proofs of to the nature of our visit.

My partner and i have just returned from a 6 day break visiting family in New quay and stayed in the Quintrell downs hotel.

She really went above and beyond to make sure our visit was a pleasant one.

Hotel easy to find, well placed to visit all family and friends within the area.

although you need to book tables early as it's very popular (our visit was at end of October).

Sam our waitress in the pub area for dinner was very lovely , time for a chat about our visit.

This was our second visit and we had a lovely stay again.

This is definitely a place to visit again and explore more of Cornwall.

I just wanted to say I have went way for a weekend break with my family.to visit Cornwall,
I have stayed 2 nights and I have to say this hotel staff is the best .

Excellent location for visiting Newquay Perranporth Mevagissey and so many beaches to chose from, we would definitely stay here again and highly recommend it to friends and family , we even went to Padstow for Rick Steins fish n chip 😝

We had to have the window open as it was warm and so the noise of the traffic was a bit of a bother.

So either have the window open with traffic noise or sweat all night.

About time Whitbread got blackout blinds Instead of curtains that lets the light In.

but………We were given a really big room with one major issue…the window did not shut so we were kept awake all night with the wind whistling through the secondary glazing.

but with windows closed no traffic noise at all.

Although hotel is on busy road, there is air con so you don't have to have windows open at night.

The window was open and the air con was as low as possible.

By 2.00 am I had to open double glazing to access part opening window and part open curtains for air.

As with many Premier Inns, it needs windows which open rather than minimal opening.

The air con  in the bedrooms
was not working and our room was located across
from the very busy roundabout - windows open noisy, 
windows closed hot.

but would avoid the rooms with the frosted windows next time.

Receptionist just said they had closed the window, which seemed to indicated I didn't know how to.

The windows are extra double glazed which was good for keeping out the noise from the island and also could be used as a small fridge in the winter lol.

This room was on the ground floor, second door from reception, right next to the lift and the stairwell and the window was looking out to smokers corner.

The rooms we stayed in fell below expectations on the bed and shower, the a/c unit was loud and because the window didn't open(229), it was on constantly overnight.

Heating and aircon in the rooms are independently controlled, windows have restrictors on them.

The room we had was very quiet, couldn't hear a thing the only downside was that we couldn't see out of the window!!

Rooms very clean, noisy on roadside if you want a window open.

Premier Inn Quintrel Downs

window

visit

fistral-beach

Good for money, nice location, nice area with good local amenities.

Overall I will be booking again, my daughter is studying at University so we will be having plenty of more visits to this area.

Perfect for the families that don’t want to stay in on the same camp site all week, great for adventurers, who like to explore the surrounding areas!

Good easy to use premier Inn ideally located for visiting the area good room v clean very quiet all-round good location etc polite staff and now with new retail park behind it also next to it is the normal attached pub/restaurant which at time we visited was very good

The receptionist was both efficient and friendly and took a interest in where we were ging plus c=gave us some good advise about the area

Ideal for motoring holiday in the Cornwall area or the South West in general.

This hotel proved the perfect location for a trip to see family in the area.

This is a great location in the heart of Cornwall with easy access to all areas.

Located next to a lovely restaurant with nice play area for children.

On the positives, the location is good as being on the A30 it's quite central to many areas of Cornwall.

We have relations in the area so location was ideal and lots of interesting places to visit within an hours travel.

Meals in pub were great lovely breakfast  easy to get to all areas of cornwall just over an hour to both coasts fifteen minutes out of newquay.

Located next to the A30 which is so easy to get to other local areas, would definitely stay there again.

but no road noise , Close to some shops ,fuel station next door , Handy for exploring the area , or reaching places if you are on busyness .

Well located area, not far from everything everything seems to be between 7-15 miles away from where we wanted to go.

Stayed here before and Was pleased with location and premises hence we chose it again excellent room and service evening meal in the brewers fayre was good and reasonably priced ,
Good location to stay if visiting the area and dispite the a30 being close by it didn't interrupt our sleep

but evening meals not so good - very much pub food
Parking excellent    Receptionist very good   but Reception area could do with a facelift

It had the Brewers Fayre next door with a play area for the kids, a McDonalds just up from that, petrol station, Next and a large store selling a variety of products from clothing to homeware- this also had a handy cafe and post office.

We stayed here as it was a good location to the area.

Yet straight forward and simple route to fistral beach area.

Great decision as the evening traffic was light and it was just a 20 minute journey to the beach the next morning.

Close to both Newquay and Perranporth for some lovely coastal walks. Perfect.

well i cant say to date we have stayed in a bad one yet, great welcome by the staff and anything is not to much trouble, accommodating extra cups and tea bags on request located very well in the middle of cornwall, ideal for exploring all coast lines, well run, clean, even when we were away during the day they kept on top of the room, trusting and helpfull.

It's in a great location, with easy access to fabulous beaches, The Eden Project, Tintagel Castle and more.

the room was a good size clean and tidy .beds were comfortable .close to the A30 easy access to all routes .not far to go to the beaches something for everyone to do all ages.The staff at the premeir inn was all friendly and helpful.

Stayed here in family room and was good size and comfortable 
Staff friendly doesn’t seem to be anyone on at night 
Could definitely do with more disabled parking places this for us was a priority 
I feel guests should have a note when booking in, not to park in the disabled bays 
if they are not disabled.

We chose this location as it enabled y=us to explore  both the south and north coast of Cornwall.

Nice and central for going to either coast.

Easy drive to other towns like Padstow, Newquay beaches, St Ives.

He listened to us and helped us to get to some secluded beaches which really made our few days.

We chose this PI as it was close to the Eden project and not too far a drive from the coastal bit of Newquay.

Well situated between the North and South coast.

This hotel is in a very convenient location if you need a base to do some hopping around the north coast of Cornwall.

This is the third time in 3 years we have stayed at this Premier Inn, we find it very convenient being on the A30 and in a central location to many of Cornwall's beaches and attractions, both on the North and South coast.

It's location on the A30 is perfect for touring Cornwall's many beautiful towns and beaches.

Eden project , local beach at Crantock , st Ives , Padstow and the pub next door was a dream , nothing was two much !

It a good place to go to if your going to be out and about more, it's very convenient if you'll be going shopping to the beach ect.

service friendly and kind, location great for Watergate Bay where we like to surf.

Ok the hotel is old, doesn’t have aircon and the windows only open a few inches

Windows secured so they would not open further.

As it is on a busy and noisy road the windows did not open fully - there was no air conditioning - so even with a fan the room was quite hot and sticky.

Nope .. nothing there at all and this is after a sweaty night with a noisy tiny fan buzzing away to keep cool because if you open the window you get the noise of every large truck going into and coming out of Cornwall right outside your window. Lovely.

but we couldn’t open the window , because our room was next to the busy dual carriage way .

Only 1 miniscule window to open just a crack to try and cool the room,

However, rooms are just too hot  window barely opens and

We stayed during a very hot week and the room and corridors were unbearable - we asked for a fan and they didn’t have any and don’t provide them in the rooms - we could only open our window a tiny way so  it was far too hot and we had 4 very sleepless nights despite going and buying ourselves 2 fans for the room!

even tho lockdown restrictions said pubs could open on the 4th.

I stayed for 6 nights with my kids, room was 29 degrees and fans don’t work, the staff have limited resources so this review is not for the staff the hotel needs air con or windows need to open up enough to let some air in, a very bad experience and would not stay at this hotel again.

Ended up having to open the window, and then scrabbling to turn on a fan (now I understand why it was there) at 3am.

Have the windows open, the noise level means no sleep.

My room was absolute stifling as the air conditioning wasn’t working so the only way of keeping mildly cool was constantly having a large noisy fan on and having all of the windows open (well all 3 inches that they open).

The only downside of this hotel or indeed my room (108) was that there is no air conditioning and the room was quite warm which meant I had to open the window.

The window only opens 6" so the the room doesn't cool down

but it did not bother me as it was spring and I had the windows open for most of the time.

Negatives: No A/C, room to hot even with fan, had to open window to try cool down the room

but as the hotel is next to the A30 which is busy and noisy, we were reluctant to open windows at night.

The cleaning staff had to open all the fire exits to be able to work in the mornings without fainting.

No window in the room only a vent which could not be reached to open or close.

Next to a lovely pub/restaurant which has lovely food.

Welcoming hotel, great location for visiting Cornwall, lots of great shops and cafes adjacent, which is convenient.

Adjoining pub had all the usual fare of food.

Even the restaurant had a birthday sign for the table.

A pub/ restaurant next to the lodge.who could ask for anything more.

Restaurant next door serves a good breakfast and has a very extensive menu to suit all tastes.

I haven’t seen a Lasagna for under £10  in a restaurant for years!

Mark on reception was very welcoming and lovely to have a chat too and then went over to the restaurant for dinner and everyone was friendly, again welcoming, was served by Katie and she was amazing, I asked for something off the menu and she made it work and was delicious!!

I regularly have 5 guys staying at the same hotel and they eat out because of choice, quality, cost and portion size.

M&S opposite with a food hall which made a nice change from Premier 'pub grub'.

You can book a table at the Penhale Round pub next door for dinner or breakfast, we've done both and the staff were very welcoming and helpful plus the food was good.

Food in the restaurant was very good, and the service excellent.

Save your money and go McDonald's next door for a quarter of the price.

Good size clean room and very good shower/ bath etc 
Excellent service and food from the Premier Inn  and Cookhouse Inn.

In the evening before the wedding my whole family joined me for a meal in the restaurant.

Breakfast at the next door restaurant is good value.

The Staff on the other are excellent and the food in the Restaurant is good.

I’d advise highly against the restaurant for both dinner and breakfast! !

Lovely little retail park next door with a Next, Tkmaxx, m&s, mcdonalds and Boots.

The room was clean and tidy, no complaints from us

Great Hotel, the team are really friendly and helpful, the room was clean and tidy, the traffic noise was a little annoying between 6 and 7 at night

Room was clean, adequate size and cosy, despite the wild weather outside.

Cleans rooms, friendly and helpful staff… can’t go wrong!

Room was very clean and the breakfast was excellent highly recommend this hotel if anyone is thinking of going to Eden project it's only 25 minutes drive from this hotel.

Staff are so welcoming, friendly and helpful 
Hotel and rooms are spotlessly clean 
Will definitely stay again .

As expected great location and clean room, bed comfy and fan in the room was a bonus, good space in room, shower nice and strong.

Very nice place to stay
Rooms clean and comfortable 
Staff make you feel safe and respect your wishes 
Very helpful and friendly staff  everything packed in clean sterile plastic bags
Restaurant attached again clean quick service must book your table as per .gov instructions

Friendly welcome, clean room, comfortable bed.

Friendly staff, room very clean, bed very comfy.

The room was clean, comfortable and I had a good night's sleep.

Rooms were very clean and well equipped. Perfect.

Premier Inn Newquay (A30/Fraddon) Hotel

open

restaurant

area

beach

The difference this time was that we took the easy access room for the reason below.

however this was quickly resolved from the lady at reception, good location and easy access to roads ect.

Triple glazed windows with inner one sliding to allow access to double glazed unit with angle opener.

Great place to stay for sightseeing, we travelled to St. Micheals Mount, Boscastle, Tintagel and The Jamacia Inn from here and they were all easy accessible.

Traditional family Christmas visits to Cornwall; hotel easily accessible from A30 trunk.

Hotel with easy access to everything when visiting Cornwall.

The hotel is very easily accessed from  both the A38 and A30, the main routes into Cornwall.

Rooms great, access to restaurant perfect, value for money, perfect for a family budget.

Hotel is in a good location for easy access to the A30, the staff were friendly and check in was quick and easy.

These road closures will ensure gridlock and access to the town centre "interesting".

Next door is a large asda supermarket so everything  is within easy reach.

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