Our family group of 13 stayed at this hotel and water park for a three night get away on December 19-21st 2014.

We stated our concern to the person in charge in her office (who refused to give her name) and were flatly refused they could compensate us in any way.

Overall very poor management and very poor treatment of their guests.

The installations of the  hotel  are ok.  Room  is clean,  breakast is  average.

The Prive Riviera Park Hotel is near these landmarks: diRoma Acqua Park, Hot Park, Japanese Gardem, Feira Artesanal e Gastronômica, Water Park, Eko Aventura Park, Lagoa Termas Parque, Camping Esplanada, Shrine of Nossa Senhora da Salette, Feira do Luar, Clube Privé, Monumento às Águas, Cachaçaria Vale das Águas Quentes, O Casarao dos Gonzaga, Lagoa Quente de Pirapitinga, Primeira Casa de Caldas Novas, Corumba lake, Kitakas, Balneario Municipal de Caldas Novas, Embaixada de Pernambuco Bonecos Gigantes de Olinda, Shopping diRoma, Goulart Brechó Boutique, Museu de bonecos Gigantes, The Museum of Soybean, Caldas Termas Clube, Cachacaria Espólio, Serra Verde Shopping, Zuum Disco Club, Doces Caseiros Dona Maria, Setland, Nana Tur - Transporte e Turismo, Pista Para Caminhada itanhaga, Tribo do Sol and Museu De Cera Caldas Novas

We were staying at the other prive hotel and had access to the water park.

Prive Riviera Park Hotel

front office

management

water-park

family

group

The TV wasn't the best and also beware of a very hot shower !

Speaking of shower, there was no hot water to speak of.

Unless you enjoy being stuck in an elevator 3 TIMES IN ONE DAY or maybe having a bunch of little bugs ALL over the bed and in the shower.

My uncle spent hours killing over 1000 of those bugs.

We figured the prices were jacked because of the FIFA World Cup (or at least we hope so)

The management wanted all supplies to be bought from their on site tuck shop which mostly sold 'beach' (water park) gear, drinks and snacks.

Clean rooms and the continental breakfast was good in that there is a nice variety of choices to choose from.

The room was clean , big and the A/C worked ok .

The Golden Dolphin Express is near these landmarks: diRoma Acqua Park, Hot Park, Japanese Gardem, Feira Artesanal e Gastronômica, Water Park, Eko Aventura Park, Lagoa Termas Parque, Camping Esplanada, Shrine of Nossa Senhora da Salette, Feira do Luar, Clube Privé, Monumento às Águas, Cachaçaria Vale das Águas Quentes, O Casarao dos Gonzaga, Lagoa Quente de Pirapitinga, Primeira Casa de Caldas Novas, Corumba lake, Kitakas, Balneario Municipal de Caldas Novas, Embaixada de Pernambuco Bonecos Gigantes de Olinda, Shopping diRoma, Goulart Brechó Boutique, Museu de bonecos Gigantes, The Museum of Soybean, Caldas Termas Clube, Cachacaria Espólio, Serra Verde Shopping, Zuum Disco Club, Doces Caseiros Dona Maria, Setland, Nana Tur - Transporte e Turismo, Pista Para Caminhada itanhaga, Tribo do Sol and Museu De Cera Caldas Novas

And when you tell of this they act all dumb.

Golden Dolphin Express

kitchen

bathroom

show

The Acqua Bella Thermas Hotel is near these landmarks: diRoma Acqua Park, Hot Park, Japanese Gardem, Feira Artesanal e Gastronômica, Water Park, Eko Aventura Park, Lagoa Termas Parque, Camping Esplanada, Shrine of Nossa Senhora da Salette, Feira do Luar, Clube Privé, Monumento às Águas, Cachaçaria Vale das Águas Quentes, O Casarao dos Gonzaga, Lagoa Quente de Pirapitinga, Primeira Casa de Caldas Novas, Corumba lake, Kitakas, Balneario Municipal de Caldas Novas, Embaixada de Pernambuco Bonecos Gigantes de Olinda, Shopping diRoma, Goulart Brechó Boutique, Museu de bonecos Gigantes, The Museum of Soybean, Caldas Termas Clube, Cachacaria Espólio, Serra Verde Shopping, Zuum Disco Club, Doces Caseiros Dona Maria, Setland, Nana Tur - Transporte e Turismo, Pista Para Caminhada itanhaga, Tribo do Sol and Museu De Cera Caldas Novas

The room was clean, comfortable, and sizeable.

Centered in a business, shopping area of town.

Acqua Bella Thermas Hotel

shopping

boutique

club

(Trust me location is worth it when it comes to all the activities below)

The natural hot water park (only for guests of the hotels) is great and calming with may different temperature pools with varying depths.

The location is very convinient, close to the water park, the resort hot pools.

The best experience is  surfing in a hot water wave swimming pool.

It also gives free access to the hot water baths.

The place is beautiful and the hot waters are relaxing.

In the other side, the restaurant staff is very gentle and polite and the swimming pools that are hot and very beautiful.

but in my opinion Tursimo is the best one because of location and facilities.

My family has been going to Rio Quente Resorts for almost 20 years and Turismo, since it was first opened, has constantly stood out as our favorite location to stay.

Talk about the location & amenities
The hotel is very well located close a desativated vulcano mountain witch supplies by a hot water creek hidden in an amazing "cerrado" forest.

but using a football), oh and dancing in the pool.

Also, it is a great location because it is equally distanced from Hot Park and the Parque das Fontes (Fountains' Park), where the thermal pools are located, and within a short walk to the Toldo do Bosque, where the evening shows occur.

Everything rest was great.The place is great, the nightly shows are wonderful and the heated pools are the maximum.I hope to return soon to relax and have fun.

Do not miss the “Araras” flying around the pool by the end of the day.

Lounging in the pools late to watch the stars come out is great,

On the good side, the pools have clear and fresh warm water and bars where you can relax.

The resort in general is fantastic .. the natural pools are unbeatable.

Hotel Turismo, on the grounds of Rio Quente Resorts, is a good basic hotel with lovely grounds and a pool.

That way you can pay your bill ahead of time and not even have to pass by the line-ups on Sunday morning (which happens often because everyone's flight leaves at the same time).

Our total takeaway price (2 adults) was ca.

For the price charged I expected the ultimate resort experience.

Restaurants are too expensive for what they offer - the food is merely acceptable and menus are poor in options.

Second problem was with the items charged at the bill: They double charged our dinner costs.

Confortable and very clean room make you feel at home.

Our second room was much better smelling.

NOTE: Not all rooms have wifi, as per feedback given by the receptionist.

Rio Quente Resorts - Hotel Turismo

price

restaurant price

room smell

room wifi

pool

location

3) taking the bus to go to the resort is not very convenient
4) hotel pool is not heated and was closed most of the time

However, on the bright side, even this low-class stingy resort couldn't truly mess up something as nice as the natural hot spring pools; if it hadn't been for our relaxing times in the warm pools, we probably would have caused a major scene at the resort offices, demanded our money back, etc.

The room was kept clean and organized and they even prepared a decoration - an elephant made of towels that got the kids amazed.

Perfect location near many restaurants and shopping stores.

The Rio Quente Resorts - Hotel Giardino is near these landmarks: Hot Park, diRoma Acqua Park, Feira Artesanal e Gastronômica, Japanese Gardem, Eko Aventura Park, Water Park, Camping Esplanada, Lagoa Termas Parque, Shrine of Nossa Senhora da Salette, Feira do Luar, Clube Privé, Monumento às Águas, Cachaçaria Vale das Águas Quentes, O Casarao dos Gonzaga, Lagoa Quente de Pirapitinga, Primeira Casa de Caldas Novas, Corumba lake, Kitakas, Balneario Municipal de Caldas Novas, Embaixada de Pernambuco Bonecos Gigantes de Olinda, Shopping diRoma, Goulart Brechó Boutique, Museu de bonecos Gigantes, The Museum of Soybean, Caldas Termas Clube, Cachacaria Espólio, Serra Verde Shopping, Zuum Disco Club, Doces Caseiros Dona Maria, Setland, Nana Tur - Transporte e Turismo, Pista Para Caminhada itanhaga, Tribo do Sol and Museu De Cera Caldas Novas

Quite close to the water park (as a matter of fact it is one of the resort hotels,

Rio Quente Resorts - Hotel Giardino

water-park proximity

The Hotel Parque das Primaveras is near these landmarks: diRoma Acqua Park, Hot Park, Japanese Gardem, Feira Artesanal e Gastronômica, Water Park, Eko Aventura Park, Lagoa Termas Parque, Camping Esplanada, Shrine of Nossa Senhora da Salette, Feira do Luar, Clube Privé, Monumento às Águas, Cachaçaria Vale das Águas Quentes, O Casarao dos Gonzaga, Lagoa Quente de Pirapitinga, Primeira Casa de Caldas Novas, Corumba lake, Kitakas, Balneario Municipal de Caldas Novas, Embaixada de Pernambuco Bonecos Gigantes de Olinda, Shopping diRoma, Goulart Brechó Boutique, Museu de bonecos Gigantes, The Museum of Soybean, Caldas Termas Clube, Cachacaria Espólio, Serra Verde Shopping, Zuum Disco Club, Doces Caseiros Dona Maria, Setland, Nana Tur - Transporte e Turismo, Pista Para Caminhada itanhaga, Tribo do Sol and Museu De Cera Caldas Novas

The rooms are very clean and comfortable, lots of things to do inside the hotel which includes playground for kids, walking trails inside the hotel and eat and rest stuff (my favorite).

Hotel Parque das Primaveras

clube-privé

but we had to cross the street to sleep, take a shower.

but we thought the hot water shower tap didn't work ( but actually only one tap works in the shower - the water comes out cold at first but then heats up) We were quickly offered a refurbished room by very friendly and helpful staff.

The Hotel CTC is near these landmarks: diRoma Acqua Park, Hot Park, Japanese Gardem, Feira Artesanal e Gastronômica, Water Park, Eko Aventura Park, Lagoa Termas Parque, Camping Esplanada, Shrine of Nossa Senhora da Salette, Feira do Luar, Clube Privé, Monumento às Águas, Cachaçaria Vale das Águas Quentes, O Casarao dos Gonzaga, Lagoa Quente de Pirapitinga, Primeira Casa de Caldas Novas, Corumba lake, Kitakas, Balneario Municipal de Caldas Novas, Embaixada de Pernambuco Bonecos Gigantes de Olinda, Shopping diRoma, Goulart Brechó Boutique, Museu de bonecos Gigantes, The Museum of Soybean, Caldas Termas Clube, Cachacaria Espólio, Serra Verde Shopping, Zuum Disco Club, Doces Caseiros Dona Maria, Setland, Nana Tur - Transporte e Turismo, Pista Para Caminhada itanhaga, Tribo do Sol and Museu De Cera Caldas Novas

We were woken the first morning at 6 am by ladies chatting in the hot tub underneath our window.

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