After constantly shouting they changed it..
All the food served on 19th was cold.

Service was bit slow and in breakfast few things were cold.

even though sometimes nights can be quite cold with out side temperature of around 14 degree centigrade.

We had to check out by 10am as per rules, we checked out at 11am and were demanded for additional charge.

Only saving grace was Mr. Dinesh at reception, who was in charge of transport.

The first thing is the room card system they have is really to boring and difficult to understand .

The noticeable thing is about the security which I think is fullproof - one cannot enter or exit the room with the security key card.

I post a photo of menu card of room service have big mistake.

I am getting excellent service in the Sayaji Hotel, and food is too good, staff is also very co operative, Shital Kushwaha, Uma shankar are very customer friendly.

Horizon roof top restaurant..good food, ambience, friendly staff..esp Radha and Bikas..thanks for the amazing service, care, and guidances throughout the entire eveing, would recommend People coming here asking for these two!! :)

The service was amazing and the food was excellent  jamuna  and the environment was very friendly would love to visit here again and loved every bit of it thank you sayaji for the experience bikas  and the entire staff

The staff is incredibly friendly special sheetal , Dinesh , gopal  unm from front desk team and goes above and beyond to make your stay memorable

All staffs were supportive specially Ritika ji was super friendly and co-operative.

It was a great dining experience ms Manisha Mr bidhar and Mr Kumar and Mr virendra provide great service all food ves tasty  and very great service and friendly attitude and very attractive towards our needs

Friendly staff , Sheetal from reception was helpful.

Nice ambiance,,,staffs  behaviour is to good ,,housekeeping staff also good ,,,srikanta is a housekeeping staff very friendly person,,,he directing me what is good here ,,thank you Sayaji it’s a great experience for me ,,

It was a very relaxing trip for me and the staff members were very friendly and accommodating

And chef mithu was also really friendly and polite.

Staff is friendly, rooms are clean, their stuff is of good quality and befits the stay at any good 5-star hotel in India.

Excellent Hospitality,fully comfort, friendly environment of Hotel front office staff, Room Service staff and specially House Keeping staff Mr. Pradeep, Bhole, Loknath and Bhojram for their remarkable maintenance of Room.

Please come here for good experience and food 
Peaceful environment
Everyone is helpfull and friendly 
Everyone must come here for make your day

A friendly staff with great helping attitude.

Dear Jahid treated us humble and friendly.

The flavours are good and staff are friendly and very prompt.

The staff was friendly and helpful us in every way.

The followed all COVID protocols like ensuring everyone wears a mask, temperature checking and sanitizatuon

I just faced some problems like:
The hospitality  was very poor, the staff to customer ratio was very low.

Very poor service , staff for very rude especially the room service representative Soma and Rupali , stayed in the property for 2 nights, Staff is very unprofessional and needs to be thoroughly trained.

The only thing I want to mention is Wifi connection is soo poor.. need improvement in that.

Rooms are dirty without basis amenities, such poor service is not expected out of brand such as sayaji , tea and Liquour rates are mind blowingingly high.

We also hosted an Event TTJ at the hotel and it was coordinated well except for the rude bar tenders however they might be the additional help the hotel would have hired for the event

The reception service is slow to provide room facility.

but when we reached the hotel it was full,we have to wait for 15 min .Again the cutlery was not cleaned properly and we have to point that out.then it was replaced.Service was very slow and our starters were served after 30 minutes interval.

The only weak point (as compared to the overall excellent service) was the room service, which was very slow, maybe because of the big event that was to be catered to in the evening.

Staff is very helpful and polite…food is amazing as always …hotel is neat and clean … room service is exceptional… roof top swimming pool and bar is giving exceptional view of the city… Bikash and Utara are the executives served us well

Looking forward to come again here because of these two gentlemens.

Thank you for your polite behaviour and quick response. Regards
Sachin

Executive Bikash , Pratibha & Jamuna were very helpful in selecting menu.

Staffs are very kind and prompt to help especially Sheetal at front desk made sure that there were no problems during our stay.

Hotel Breakfast delicious,with limited item .Staff was attentive specially Mr Bikash , Ms Radha.

Excellent service by virendar ji,Uttara dhruw and plavi shiwa pratibha ramu verend and all staff of shayaji group raipur,
We enjoyed very tasty food with lovely service.we will come again and again and again with faimly

Excellent service , pleasant environment and enjoyed a lot we are attending the my brother marriage it was very islam and amazing stay in Sayaji Raipur all satay was very polite like Sheetal Abhishek Ritika , All restaurant team was very helpful and courteous

Overall experience was excellent, thanks to sayaji and their team for warm hospitality..Food was delicious, All Staff was very courteous.. special thanks to Sheetal, Abhishek, Shivam from restaurant were very helpful..

Excellent stay  , Excellent food Excellent service  Excellent staff  ovel all stay was ver conformable  we are very to stay with the sayaji hotel  staf neme i mentioned  sheetal kushwah and uma . .

Sheetal welcome us with smile face always.

The stay was very comfortable and the property is also too good as it is situated in very good area and the dining and food was also good the house keeping and services were also at it best the staff was also humble Sheetal kushwaha

Excellent service from sheetal kushwaha from frontdesk, Saharul from Room Restaurant, Ujjal from Room Dining and Pikesh and  Srikant Housekeeping are excellent.

Excellent hospitality Really appreciate the customer centricity Reallt appreciate the behaviour of Ms Sheetal Kushwaha & Shubham at the time of check out 
Appreciate food quality & the behaviour of staff

I had all my marriage ceremonies in Sayaji Raipur.the staff here is extremely cooperative and professional.Be it there main chef or the management staff everyone was really nice..thank you for making the most precious moments of my life memorable :)

The staff's impeccable service like sheetal kushwaha and swaroop are sporting for check in process, coupled with the

Sayaji being the best of all..best services fully satisfied… staff are well mannered and management team is very supportive rooms are well maintained,cleanliness is also there overall i had the best experience

Sayaji Raipur

slow

cold

poor

rude

creditcard

Free parking

Free High Speed Internet (WiFi)

Pool

Food was go great in taste and with full of hygiene and the chef dev and the staff Anjali and Geeta ma’am were all so friendly and helpful.

thanks mr kumbhar you are doing great job I really appreciate you make my trip memorable , thanks ms sharma from reservation, my room attendant I forgot her name I'm sorry she is always smiling thanks for securing team they are vary friendly I like that.

Cafe staff - Anjali, Prapti, Chandani were very friendly and kept us engaged in good conversations.

It was very nice stay,staff are very friendly,Mr saroj was very friendly,he served the type of food we required.kids got really happy ,nice ambience,clean rooms,quite big size,great variety of foods.thank you marriot.

Great Hotel spacious and we'll equipped rooms, staff so friendly and supportive, Chef and food is woww , and restaurant team so helpful for selecting food, all together it's best place to stay , fanatic stay value for money,  will thanks to every for wonderful hospitality and delicious breakfast 🥞🍳 thanks surely will come back soon . .

As usual we got excellent support and friendly environment during our training session.

Very kind and friendly staff from the hall staff mr chandan bora.

The Baishakhi festival was awesome as I was lucky to attend this time The hotel team has always been friendly, patient and helpful.

The hotel staff is very attentive and friendly, especially Miss Pramila who is from the security department in this hotel.

The staff is very friendly especially Saroj and teams.

The staff was very courteous and friendly.

Chandra Shekhar and Roshan served me well at dinner order whole buffe with extra attention good service from these two staffs.very good food service by Chandra I got nice experience food was amazing staff are friendly

The staff is very friendly especially Nabeel and saroj who attended me today it will be like a go to place for me

Stafs are Verry gud in the dining not in reception, Specialy Saroj Kumar from dining, he was verry friendly, rooms are gud

Great accomadtions and very friendly staff.

For tea very poor quality paper cups they are providing.

After complaining  we decided to head back to the room -  with an extremely poor taste of the service on the F&B side.

Cons were - poor house keeping, rooms were not cleaned properly dust was visible at tables in room and washrooms,  headboard of bed and curtains were stinking of room no 439 , all passages carpets were dirty and stained;

but during my dinner faced a very poor service in such a class hotel even though the restaurant was not crowded.

On the other hand we had a very poor experience with Mr.Ankit in Momo cafe,He is a black mark
in a such a hotel with brand name marriott. in

The taste was not up to the mark & presentation was very poor.

Very poor and tried to compensate by giving a free dish.

Most unpresentable, poor taste and quality.

The staff are so amazing so frndly or their food totally hygienic nd well groomed thar staffs I visited in marriot second time Thair rooms are so fine so clean nd food are so tatsty , over all I am very much comfortable during the dinner in the restaurant Service provided by me Saroj sir thank you keep growing

food are so nice and staf are so frndly al i liked the service there like the rooms food and especially the fwb staff so greatfull to them for hepling ue enjoy our big day, excellent and special service by saroj sir would really like to visit again in future thank you keet it up

Surya served us and was always present with a smile.

5 star close to airport
2. good ambience
3. chic place
4. the check in was fast
5. courteous staff
6. clean big well thought off roooms
7. all amenities for stay provided
8. breakfast was good, an average spread

She welcomed me very nicely with her team and was very pleasant even at the time of check out.

It is a great property and staffs are very accommodating.

Excellent hospitality, the complete team of the Marriott helped us to conduct our family event so beautifully, so grateful to them for helping us enjoy our big day.

The staff was very sweet and polite and so caring.

If you are staying in this hotel please seek the service from the room dining boy Suryakant kurre The most obliging and helpful young boy always ready to oblige and help you out with his good nature and hospitality Three Cheers to him 🙏🙏🙏

Staff of the Hotel were very polite in manner and helpful, also the food was delicious enough.

Hotel is worth to have a comfortable stay.Staff are very cooperative,helpful and efficient too.Rooms are good and food taste is also good.Thanks to sujan,Rahul ,Neha and shubham for being so generous and helpful always.

It was a very amazing stay I have had in courtyard by Marriott Raipur,room and food was very good, staff was really co-operative and helpfull,
Ms. Juhi from the front office assisted very well.

Very helpfull and caring staff specially sujan , shubham , Neha and entire team at Front desk.

Specially Shubham Nautiyal at front desk was very polite and helpful.

It was great stay with nice hospitality and staff was very helpful specially front desk executive Mr Shubham Nautiyal.

Our visit was a wonderful experience and we were well received by front office staffs especially Mr. Shubham Nautiyal.

One of your staff Shubham Nautiyal is polite,humble made our day memorable.Next time would surely choose it again.

Food was good and great value for money and service was attentive and efficient.From front desk Mr. Sujan, he was very helpful.

Courtyard by Marriott Raipur

Free internet

The only problem is a common gate between the bathroom and toilet.

but the lack of amenities definitely showcases that they don’t care.

The dressing area, toilet and bath are located, common sliding door between the toilet and the bath area was a little awkward one.

Additionally the sliding door of the bathroom in my twin room was not functioning properly, causing some inconvenience.

Preferable to have wash basin in a closed environment.

Only issue I faced was a missing hanger in the toilet.

There is only one common sliding door between the bathroom and toilet.

Toiletries were not upto standard and should have been better.

There is no separation/ partition between room and bathroom.

but the design is quite bizarre with almost negligible privacy for the washroom area.

The Toilet inthe room is very small and floors are dirty i feel very slippy in the toilet floor

Washroom hardware not working, kettle lid broken and smartly placed instead of replacing.

Poor quality fittings, lack of amenities, dirty carpet, flooding shower, wi-fi in name only, very slow room service, breakfast very average, for other meals menu is generic a little of everything, nothing to write home about

but are strangely designed with wash basin in open in room and Toilet and bath having common slide door.

(in bathroom) which was slightly lower than average.

The lavatory and shower has only one door, so only facility can be used.

The room is a little impractical with an open bathroom setup

There was a very irritating odor throughout the lobby, the air conditioners were not maintained.

To top that, for some unfathomable reason the room design allows any random visitor at the door to be able to look straight into the wash basin and the bed.

Cuz there is only one freaking sliding door.

Preparation of food was not up to mark .no taste.room for triple occupancy was to small.toilet flash problem.big cracks in 2 walls.toilet door not proper working.

Just after entring in hotel temperature checked by guard, guard and staff opens the door.

but have a single door between them, extremely dim lighting in the room.

but could not understand who's idea was to give one common door between shower and toilet, actually there is wall between toilet and shower but only one door how two person  can stay in a room dont know.any was breakfast to dinner food was superb.

Only drawback in the room was that there is a sliding door shared between the toilet and bathing area.

Only drawback noticed about the toilet and shower area with a single sliding door (no lock).

Room is laid out a bit odd as you enter the door and meet the edge of the mirror.

Rooms were too small with single door washroom & Bathroom.

Coming to the Hotel, the elevator door has a problem.

Bathroom and toilet door is one sliding door , which is biggest drawback.

One, if both occupants happen to use the shower and WC at the same time, only one can use the single sliding door for privacy.

Basically there are separate toilet and bathroom with one shared sliding door (ie if you close off the toilet, the bathroom is open and vice versa).

The toilet cubicle and shower cubicle are separate, adjacent, and only one sliding door cover both.

Umaskankar on the front desk desk was also very friendly and welcoming.

1-windows were not cleaned (difficult to enjoy outside view)
2-not at all child friendly.

The staff at reception and restaurant is very warm and friendly.

The environment was good and ambiance was amazing lovely service by Sagnik and Guddu and ajen and Monisha lovely and knowledgeable and they helped me a Lott and helped me a Lott and was too friendly and umesh helped me a Lott with rooms.

Our stay here was amazing, At reception was amazing so friendly and kind.

Comfortable bed, friendly helpful staff, great food.

The buffet option for meals for cost friendly and good.

First I was greeted by Mr. Mahendra from the Hotel's Valet , he was very friendly and prompt in his service.

We are visiting the hotel again and again because the hotel ambience and staff behavior is too good and especially Mr provat in bar and sagnik and guddu they are friendly   talk with their  guest  .

All the hotel staff are very friendly including the restaurant staff, bell boys, room service and security members.

Overall a good experience, felt very welcome and safe, clean rooms, helpful and friendly staff without being in the least intrusive, good food, especially the bakery stuff.

Good hospitality, great staff with prompt services , friendly to kids also .

Very comfortable stay, the whole team is friendly, patient and helpful.

A bunch of customer friendly staff, who made us feel at home during the duration of our stay for a convention.

The administrative team here is excellent , special kudos to Vidisha , Diksha , Umesh , they are all so friendly and so cooperative.

Help me with my dinner menu suggest every day her behavior very good breakfast of very cooperative meet with Mr provat and subhamoy all are very humble and friendly overall my experience is very good I love it

the staff were very friendly specially Mr provat and subhamoy.

It was a wonderful experience in hyatt raipur and very thankful to the cooperative staff specially Mr. Provat   and Ajen  and  FNB manger mr das   they all were very friendly and kind nature and got the best hospitality in hyatt .

Excellent service room and the staff the front office staff and the other staff sir very helpful and good the hotel ambience was excellent cleaning was also very good food quality is also excellent good to stay with family

Gunjan sir exhibited a remarkably amicable demeanor, fostering a welcoming environment.

The staff of the hotel are active in attending the customer's query timely.

I felt good coming to this place,All the staff like Dipanjan Rahul Rajni Manisha ,Ajan are very good and skilled, like all these people took great care of our team.

Each and every staff was very cooperative and treated with utmost hospitality .

Thanks, for making my stay so pleasurable.

Hospitality of the staffs are really appreciable, I can surely recommend to anyone for considering stay here.

The emails to the GM of the hotel also went unanswered.

Even the restaurant manager Mr Ajen, and in fact his whole team was very professional and courteous at the same time.

The reception experience was good and the restaurant experience was great.

Gunjan, behind the front desk, helped us with our bags, made us feel very welcome and even told us about some incredible items on the room service menu, would highly recommend him, and he’s a good chunk of the reason why we will always stay at this hotel

The hotel is located at an accessible place, staff was very accommodating with quick service.

We had a pleasant stay at the hotel, and the front desk staff, especially Sashi, were exceptionally helpful and professional.

Room condition was very good, staff behaviour was courtious and helpful.

The staff were very polite and instructive.

Hyatt Raipur

bathroom

door

Free private parking nearby

Fitness Center with Gym / Workout Room

Mayfair provide baby/ toddler food ( khichdi) as per preference, they don't charge it.

We were given a early check in without any extra charge.

Checkout experience poor too.Was asked for card first until i asked to present the invoice first and then will share my card.

They charge exorbitant amount for the food, mind you and after paying such amount you would accept edible food.

but the services are not up to the mark for the charges they take.

Also, there were electrical issues in this room, the room service guy told us not to lift the card from the socket near the entrance door. 4.

We also requested for late check-out and they were very co-operative and considerate of our arrival time to not charge us extra money for the same.

Their restaurant manager in charge just stopped handing plates for the buffet to the guests and was soo rude..
all this while the staff were getting plates for eating food prepared for and paid for the guests.

Great location,Fantastic beautiful hosts.clean room,Incredibly comfortable comfy bed,excellent place,landscape,lake view perfect.wonderful  n amazing breakfast with all  wonderful restaurant  staff with smile.specilly thanks to manager Niranjan,n other staff Shagun,Sasi n Urbi very nice n friendly .will recommend to all our friends n looking forward to stay again in future.

All the staff are very friendly very courteous special thanks to sobhana and Preeti from front desk they were well groomed and smiling 😁. .

Best dhaba in Mayfair food was ultimate and staff was best all humble and caring interior is ultimate of this place and all items which we had were ultimate and bishnu took order of our table he had a friendly nature and service was very good.

Shobhana n Sujit we’re also friendly and professional 
Housekeeping deep was very professional and prompt

Especially Restaurant Manager Mr. Bishnu was very friendly and prompt in managing the sevices.

Friendly staff, especially Ms. Anchal, Preeti, Smita very supportive and demonstrate good example of best hospitality.

All the staff are very well mannered and friendly ms Shobhana was very helpful in my stay

And Mr..Niranjan Hostess Urbi is Very Friendly..visit ones again

Mr.Subroto & Sachin and  dilip And Hostess Urbi Was Very Friendly. .

reception staff was very polite and friendly.

Very friendly and excellent service from the waiter Tridip.

Warm hospitality and very very friendly and welcoming staff, I felt like home.

Service was very nice 
Very nice and friendly staffs 
Nice ambience 
Food was also good 
Hritik , ahmed , guriya 
These people were especially very nice to us 
Nice place for family, friends,date night and other

specially that of Mr. Anjan he was very friendly and caring .

All hotel staff were very friendly and helpful.

Atmosphere is very good, visit with family have good time, friendly and cooperative staff, have very good experience, my daughter is enjoyed more food is testy,
Overall experience is good must visit place with family

I had an absolutely wonderful stay at this hotel !From the moment I walked in ,Ms prerna was their in front office made me feel incredibly welcome.She were friendly,soft spoken and went above and to ensure my comfort she provide us a compliment cake also for our anniversary.The room was spacious and immaculate with all the amenities i needed.Thank you prerna.

It was amazing stay we like the ambience food everything over here staffs are very helping friendly overall we loved our stay over here one of your staff named Gudiya and Subrato were very helping to us

Ms shobhana was very helpful at check out she was quick and friendly also at check in we meet Ms priya  she was quite and calm and explained us about aur package . .

This shows the very poor service standards of Mayfair hotel. 7.

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