Konstantinos provided a friendly welcome and lots of helpful suggestions for sightseeing and restaurants.

Everyone was extremely friendly and helpful.

The college student breakfast server was wonderful and friendly.

Breakfast on the terrace was excellent - the staff there were very friendly, the views were excellent and our order was freshly made each day - no crowding around a buffet here!!

Nothing was too much trouble for the delightful, always smiling friendly staff including (owner) Lea, Elphida and Alex.

Friendly, courteous, knowledgeable, generous, omni-present when one wants them,

Really friendly staff, good location on the water (swim platform was fun) and close to main town with restaurants and shops, delicious breakfast served until 1pm for convenience.

First class accomodation excellent welcoming, friendly staff.

The beautiful architecture and furnishings in the hotel is matched by the friendly and attentive staff.

Very friendly, clean with excellent service.

All the other staff are friendly and helpful.

Added to all this the owner and her staff are friendly, helpful and went out of their way to make sure we were comfortable and cared for.

Friendly and cozy, makes you feel like home!

The owners and staff where very accommodating and friendly, catering to all our needs.

Everyone was extremely friendly and professional, the view was breathtaking, the location is very convenient and I highly recommend Ploes hotel.

[tip: Artisti PROZYMI, located on the main square, for the best spanakopita in Ermoupoli]

This luxury hotel is not only beautiful and has a great location, the staff is amazing.

Great breakfast on terrace next to the sea and comvenient location.

From the location to the extraordinary people, we could not have loved more.

The location is ideal -- steps from all the charming cafés and alleyways.

From the very warm and welcoming staff to the elegant setting and location we had a wonderful stay.

This place is so good - the location, staff, furnishings, food - everything is first rate.

The food, especially the breakfast, is delicious, the location is perfect, and the owners are wonderful.

The location was superb, we loved Syros and the town of Hermoupolis very different to anywhere else in Greece and the Hotel Ploes was a short walk to the town.

Fantastic location the shortest of walks from the city centre and ferry terminal.

The hotel location, views, and design are all incredible.

We found the location to be very easy and close to all.

The hotel is beautiful & in a great location.

The hotel is located in the best part of Syros right on the water and as soon as you walk in the door you are in a comfortable and special space.

The location is very convenient and the palazzo is beautifully kept and appointed with eclectic furniture and art.

Magnificent boutique hotel, the rooms, the views, the service…
The location was absolutely perfect.

I imagine the clientele is generally a bit older,

We (two adults and two older kids in two rooms) ended up staying 10 days and we will most definitely come back soon.

The building is a beautiful old mansion, full of modern and older art.

We arrived very late after 2 ferry rides and a delayed ferry
Service here is impeccable 
Breakfast and a veranda with menus Loved the toast with poached eggs and slices of avacados 
Wonderful cappuccino Fresh squeezed orange juice
A platform where you can lounge and read a book
We had a room with a shared balcony overlooking the sea
I would highly recommend this hotel

The atmosphere is magical, the service impeccable and above all the hospitality of the owners legendary.

The warmth of the team, attention to detail and overall personal service was very special.

The service was the best that I have had anywhere.

Quality and service is exceptional as is the breakfast!

Service to the room was excellent and very discrete - every morning after we came back from breakfast the room had been made up.

We are absolutely satisfied with everything: every detail of the decoration, politeness, excellent service, caring stuff, delicious breakfast etc, etc, etc.

- and/or sit in the bar and restaurant area overlooking the bay and enjoy the great service.

The service at the hotel couldn't have been better.

Above all the service and the friendliness of the owners and all the staff from the moment we arrived until we left made our stay truly exceptional.

Every day we were welcomed with smiles, great service and caring.

The hotel is stunning and the service is unbeatable.

The service was impeccable and the owners such a joy!

Highly recommend this hotel - ambiance, service, friendliness from the staff, food  - all excellent.

Hotel Ploes is a beautiful and charming space with excellent service.

It is not only the hotel, the location and the service perfect,

I arrived late at night after the late ferry from Athens and was greeted at the entrance with a welcome drink and candies.

Our stay was very comfortable and I would particularly highlight the breakfast and the breakfast staff.

The staff were outstanding and the breakfast menu amazing.

He kindly booked our restaurants  each evening.

Constantin and the rest of the team are so professional and attentive.

He was always kind and so helpful it clearly turn our experience from amazing to unforgettable.

We were greeted by the charming and knowledgeable concierge, Konstantinos, who had already helped me make several plans virtually once we booked.

The staff couldn't have been any more helpful or welcoming and made us feel like family especially Constantine who was the best concierge, tour guide, historian and host ever!

The concierge Constantine is helpful, genuine, smart, and funny.

Hotel Ploes is a lovely hotel with an incredible view and very helpful staff.

The owner gave us great info on restaurants and what to do on Syros.

Lovely quaint boutique hotel with owners onsite.

Breakfast was served in their cafe terrace, it was absolutely delicious.

Breakfast was plentiful and beautifully presented on the terrace.

The last two days of our stay it became warm enough to have breakfast outdoors on the sunny terrace overlooking the ocean.

We had the very top/quiet room which had a large roof terrace overlooking the ocean.

The terrace was beautiful and we loved having a drink out there before heading out to dinner.

but through our window we could see the ocean beyond the terrace.

We had a room with a private terrace and a breathtaking view.

Drinks on the outside terrace near the bar overlooking the sea and the sun set is just beautiful.

From the terrace where we were having our breakfast each morning, we had an amazing view of the sea and the beautiful mansions of Vaporia.

The view from the terrace or the sea plateforme is breathtaking.

We had booked a suite with sea view and terrace for four nights.

The daily breakfast is a dream come true, served in the cozy outdoor terrace overlooking the sea.

Days begin with breakfasts served at their seaside terrace.

Yoga mat, tea kettle, space to write, private terrace overlooking the sea.

Beautiful location, charming room with outlook over the terrace to the sea, excellent breakfast.

Our room was on the top floor with a huge terrace overlooking the sea and the charming city.

Because of the wind we couldn't use the terrace

It is the most beautiful 19th Century grand villa, right on the waterfront - breakfasts on their terrace were divine (and food was plentiful!).

You will not believe the view from your terrace upon the blue sea.

Hotel Ploes

older hotel

terrace

location

service

The sandy beach is just across the road and is accessed by a wooden walkway.

There is a pool and the beach is just across the road.

It is spotless and if you feel like it the  excellent beach is accross the street.

In a nice, quiet area with a great pool and a quick walk across the road to the beach.

modern 39 room hotel with lovely pool to across the road from the beach.

Beautiful pool and beach across the road.

A lovely hotel across the road from the beach in a small resort.

Food at the restaurant was great and a lovely beach over the road.

even though we are over the road from the beach we preferred to stay by the pool as it was very windy on the beach.

Located across the road from the beach, and close to a mini mart, five or six restaurants/cafes/ bars.

The pool is large and clean and a welcome option if you chose not to cross the street to go to the beach.

Only 20 minutes (Euro 1.40 on the frequent buses or Euro 10 in a cab) from the urban pleasures of Ermanopoulis, Galissas is peaceful little oasis, with several excellent tavernas literally around the corner from the Benois, and the lovely, serene beach is across the street.

Easy to park a car and bus stop right by the hotel entrance.

The bus stops right outside the hotel which takes you around the island and to Ermoupoli for less than 2 euro per person.

Pros
Free transfer to and from the port
Lovely hotel staff
Modern rooms with excellent air con
Perfect location with 3 very good restaurant literally next door
WiFi was excellent 
Breakfast to a high standard
No reserving of sun loungers allowed after 30 mins
Excellent choice of bar drinks
bus stop just outside - hotel
Cons

None what so ever 

Planning to visit again next year

It is a half minute walk to the beach, and a one minute walk to the bus stop to downtown.

Local bus stops just outside the hotel and we used this to go into the port of an evening.

The bus stop is right outside and will take you to all the nearby beaches and main towns.

The bus stop is just next to the hotel, ask reception and they'll provide you with the information.

The bus stop in front of the hotel has a quick and direct connection to Hermoupolis.

Whilst Galissas is some 15/20 mins by road away from the capital Hermoupolis and roughly the same from the Island Airport, it is well worth renting a car for a few days or indeed hopping on the local bus which stops at the hotel front door that does the job for you.

The location of hotel right next to the beach,20 min from ermoupolis, there is a bus stop right outside of the hotel.

The bus stop with service to from Ermoupolis is in front of the hotel.The bus runs every hour.

So easy to get around the island, bus stops right outside hotel.

The bus stop is right outside the hotel and a cab would cost about 12euros.

Bus stop right outside the hotel and direct connection to Ermoupolis. On top of everything: the most fantastic and generous breakfast ever (we asked about a specific tomato pie and the employee offered to note down the recipe for us!)

Common areas, Front desk (Maria), room, pool, breakfast (food and staff), in-door dining area, and internet in common area, bus stop close, beach short walk, mini market next door (and prices not high).

The hotel itself is situated next to a few restaurants and the bus stop is right outside to get you into the town.

Transfers to and from the ferry were done personally by the staff, and for getting around the island on the cheap there is a local bus stop directly outside the hotel with car and scooter rental just down the road.

All family holidaying basics are there: (corner shop 50meters, beach 200meters, 4 or 5 restaurants 50 meters, bus stop to Ermapoulis (30min).

First they don't made pre authorization on credit card before we came

Still I never did run out of charge for my many devices even if the choice was charging or TV/Fridge.

My second request was ingored again while the main concern of the reservation desk was about number of my credit card only. .

Service was very friendly and efficient, would recommend.

The staff (family) is super friendly and helpfull.

A stones throw from a fantastic beach, this is informal and friendly and stylish.

Its a family run hotel and they were just so friendly and helpful.

Delicious food, beautiful interior decoration, huge outdoor chill-area,amazingly clean and beautiful rooms as well as the most friendly and nice staff!

All of the staff at the hotel are ap lovely, helpful and friendly.

This family run hotel is very welcoming and friendly.

Everyone is very friendly and happy to see you.

Staff were very friendly and provided lots of helpful information about Galissas and the island with some great tips for places to eat and drink.

The staff are so friendly & the decor and layout of this entire hotel is lovely.

Friendly staff, clean rooms, nice little pool, one of the best breakfasts we've had in Greece and just a minute's walk to the beach.

When we stayed when came here twice for dinner & drinks, beautiful with really friendly staff who go out of their way to be accommodating, the location is beautiful with views of the sea & is particularly beautiful at sunset

The staff ere excellent, friendly and knowledgeable.

The staff are very friendly, couldn’t do enough to make your stay as enjoyable as possible.

The staff are friendly, welcoming and very helpful.

The staff in this hotel are so welcoming, friendly and nothing is too much – we asked if there was in a kettle in the room, and the lady gave us one along with mugs!

The bar staff are very friendly and prompt with refills.

Staff: 
Everyone is super friendly and helpful.

We arrived at the port to find the Hotel minibus waiting for us which was lovely.

They provide beach towels and a good taxi service to the port to catch the ferry.

The hotel operate a free shuttle service from the port in Syros and will collect you from the ferry depending upon times.

Breakfast, wi-fi and shuttle service from airport and port.

The hotel picks you up and drops you off at the port which is an added bonus.

They organise free shuttle from and to the port in Ermoupolis from 9 am- 10pm.

We were first impressed with the offer from hotel Benoit to pick us up at the port and transport us to the hotel.

Really friendly and helpful staff, and they offer pick up and transport to/from the hotel from the port in in Hermapoulis or airport.

The transfer service from the port was also a great bonus.

Positive :Breakfasts,daily cleaning,New towels daily,shuttle bus to the port,nice beach,Great service
Negative: bad soundproofing between rooms and centre room entrances

A complimentary shuttle collected us from the port in Syros and transported us to another time era.

Stayed here twice now and this is the Best hotel in syros, from the moment you arrive at the port for your free transfer to the hotel nothing is too much!

the hotel is about 10 to 15 min from port and down town,but worth it.

Excellent hotel with clean rooms and friendly stuff, free transfer from port or airpot.

We were picked up at the port on time and transported to this lovely hotel.

Free transportation from and to the port, without having to ask for it.

but I would recommend booking something near the port if you want to have more choice food wise.

It is a family run hotel, with family members among the staff.

The ladies in reception, bar and restaurant were lovely and so welcoming,nothing was too much trouble.

The friendliest and most accommodating staff I’ve come across in a hotel.

Finally, all hotel staff were polite and accommodating!

The staff are attentive and helpful and nothing is too much trouble.

All the staff were welcoming and very helpful.

Very well decorated reception and bar/restaurant area.

The staff is very kind and always very helpful!

Beach towels are available to borrow from reception.

They could not be more accommodating or helpful.

Everyone was incredibly helpful - nothing was too much trouble - and everyone was genuinely keen that you enjoy your stay and get to see as much as possible of the island whilst there.

Hotel Benois

creditcard

beach across the street

bus stop

port

but kids are the hope so who are we to complain?

The unofficial excuse was that they are afraid of losing their job if one of the tenants would complain to the management.

When we complained, an irate middle age man who said he was the manager told us that "this is how we make it here".

We complained during 2 or 3 days until we were assigned a new room.

When we complained the response from the management was that they are really sorry

and on top of this when we complained to the owner during the check out he was laughing.

I complained as I new the Ferry was not leaving for another hour.

When we complained in the direction of the hotel, the answer was that we exaggerate.

The pool was clean and the hotel stuff was excellent and very friendly (the manager, the restaurant waiters, the cleaning ladies).

Pool large and hotel near to beach and other staff friendly.

Almost all the staff were very friendly with the exception of the front desk, who all seemed angry and miserable.

Rooms are large and very well appointed and staff we met friendly and helpful.

The staff were all incredibly helpful and friendly, especially the ladies at the pool bar, main bar and reception.

The stuff is very friendly and efficient and the breakfast very good.

The staff was really friendly and also organized a rental car and taxi transfers as well as laundry for us.

The owners and the personnel are very friendly and professionals.

Personell are very friendly and small kids gets free icecream.

All the staff are friendly and helpful and thankfully spoke very good English.

We stayed for 3 nights in and we had a great time, the staff are really friendly and very helpful, the rooms are lovely and the view over the pool and beach is beautiful!

Friendly, and helpful when needed, staff.

It was all that we could have ever dreamed of: beautiful location, beautiful views and renovated room, sparkling clean, staff so friendly and cautious, our towels were wrapped in plastic to stay extra clean, great breakfast!

Friendly and helpful service very good quality and variety of food
A lot thanks to the staff of the hotel for make this an unforgettable holiday.

I visited the hotel for a week with my family.Next to a shallow water beach,ideal for children.Nice pool,tasty meals,very clean, friendly staff.

The hotel had some really great staff including a very friendly and professional lifeguard Lia; two excellent evening reception staff who were always really friendly and went out of their way to help us over the weeks; excellent waiting staff in the restaurant; very lovely soft play teacher who always met us with a smile, and very thorough house keeping who perfected our timings out of the room.

nice place for families , next to a children friendly beach and sea
from the piscine to the beach just a road cross, nice food especially the breakfast and if you request for a room with a view you will enjoy a lovely  sea view with a balcony that at the aftenoom has always a refresh air that makes you not able to leave it!

The hotel lends itself to a relaxing and rewarding family holiday, where everybody finds something relaxing and/or interesting to do, and you come back with your batteries reloaded.

We would highly recommend this hotel to anyone wanting a relaxing holiday on the beautiful island of Syros.

Relaxing holidays
Nice views , polite staff, good breakfast, sandy beach.

Such a good decision, as it turned to be the best vacation we have had as a family (with 2 kids of 6 and respectively 10):
- very nice personnel
- nice view to the sea
- clean room & facilities (pool with water slider, restaurant, outdoor playground, bar), with special attention to observing covid rules.

But the amazing staff, the beautiful rooms, our amazing sea view, the kids friendly pool and the best possible location, right on the beach, made it impossible to not truly enjoy our holiday!

In conclusion, Dolphin Bay is ideal for family holidays,

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