Hot water service is located behind locked door in 2nd bedroom which kicks in at 7am which was very annoying.

Need some maintenance in bathroom e.g shower door.

but un allocated so we had to park out on the street on a rainy night because others used all the spaces including outside our door.

My only problem was that the sliding door could not be locked and made me feel a little unsafe.

Fridge door hard to close, beds super hard.

Accessing the room at night was tricky as the stairwell was unlit and the (unlockable) door to the car parking area opened so close to the bottom step as to make it dangerous.

Otherwise, be prepared to straddle the toilet to close the bathroom door.

*The bathroom entrance is tight, making it hard to access the toilet as the door opens weirdly.

Room was tired, shower door leaked, room was not serviced at all over the two night stay, we had to request fresh towels and toilet paper and the rubbish was not emptied, container blocked our nominated car park

The main concern is love to see get fixed, to see an extra form of lock up high to prevent children opening the door and getting out.

9am at 25th morning, 2 housekeeping staffs knocked our door and tried to access into our rooms, it seems they definitely had no idea if guests still in the room!!!

but not so great if there are kids screaming and carrying on like kids do in a pool, also other guest were smoking in the pool area which meant we had to close our sliding doors.

Also we didn’t feel quite secure as the door and stair case leading to our apartment was always unlocked.

Long story short, the bride and groom used the apartment for the two nights out of three and to having to park out on the street because the “allocated”car park at the apartment door was taken by another car and when brought to the attention of the staff it was advised then that there is no allocated car parking.

The flyscreens on the doors leading to the balcony  were filthy and looked like they had never been cleaned and when trying to open them you had to practically force them open and one of the screens actually fell out of the rails.

Just a little concerned about security as outer door to our apartment and the one next door was left unlocked all night leaving it susceptible to overnight rough sleepers.

Our apartment was not clean and the outside terrace was very dirty with the screen door off the rails because there was so much dirt in the tracks .The bathroom was tiny with no space to even stand unless the door was closed .Breakfast both mornings was missing a lot of things that were advertised  and not replenished and there was no one around to ask or help .Overall it was below standard all around .

Staff were friendly, and plenty of undercover parking was available right under our apartment.

I travel for business and it always feels safe and the staff are very friendly and helpful.

Aways ready to help and extremely friendly.

Impress with very friendly receiption sevices.

Friendly staff at reception with good recommendations for local restaurants for dinner.

The service at arrival was friendly & professional & some great advice on where to eat.

Great place to stay as we travelled on a family road trip…kids loved the pool and the check-in staff were helpful and friendly.

All staff were very friendly and helpful.

We are very happy with overall experience while staying at the Quest Portland - very clean, good location and friendly staff.

A great stay with a friendly team from the manager to the front desk staff.

Staff were very helpful and friendly, and the apartment itself had most things I needed for a long stay.

The front office team are friendly and gave us great advice on dining locations.

I spoke to a couple of staff who all smiled and seemed very friendly.

The rooms were modern and well appointed and the staff were very helpful and friendly.

Good service; Great location; Car parks in all Quest apartments are always tight; As weekends not serviced, maybe inform the clients in advance either at booking or in the beginning so that they can request and collect additional items available from the Reception desk on weekends.

The room we were alocated ( after a direct booking & payment)2 weeks in advance was a dungeon.

Good location and plenty of self contain ammenities Easy to book and ease of checking Cleaniness  well maintained Prior checking before arrival and check out hassle free Prompt in invoicing with details .

The Quest Portland is near these landmarks: Chesterwood Books, Portland SCUBA, All Saints Roman Catholic Church, South West Adventures, Portlland Harbour Tours, Portland Harbour Tours, Lee Brakewater, Portland Powerhouse Motor and Car Museum, Portland Visitor Information Centre, Matthew Hunt Fishing Services, Henty Memorial, Portland Cable Trams, Portland Botanical Gardens, Whaler's Bluff Lighthouse, World War II Memorial Lookout, Graham Husson Fauna Park, Portland Golf Club, Portland Strawberries, Point Danger Gannet Colony, Cape Nelson State Park, Cape Nelson lighthouse, Cobboboonee Horse Riding, Seals by Sea Tours, Cape Discoveries and Great South West Walk

I enjoyed my stay had no trouble at all booking was easy check out was easy only cook utensils need to be better so we would find easier to cook and clean.

This apartment experience has made me want to book with Quest in other cities.

I would definitely consider it for my future bookings.

We booked a 2 bedroom deluxe and were happy with the whole experience.

overall was excellent experience recommend it and will book it again in future.

We will defenitely book again next time we are down that way.

I later cancelled my original booking online on her advice.

We have stayed here numerous times, booking a one bedroom apartment, and have usually been in an apartment down the side of the complex.

Do yourself a favor there are a lot of other nicer places in Portland with great customer service, book with the other providers

We booked for 4 nights and found our 1 Bedroom  apartment to be large and  comfortable, with plenty of light in living area and bedroom.

Our continental breakfast daily was included as I had booked direct with the hotel which was a nice surprise and much appreciated.

Would definitely stay here again and my advice would be to book in advance.

Great service and great apartment with everything you need to have a long or short stay.

service was excellent and location is really good near the beach and shops.

Our organisation is passionate about protecting our Borders and with your help providing the service you do, it goes a long way to helping us.

The service was very good for both the Stay and Training Room facilities.

Great service, clean apartment and great facilities.

Service at the front desk was quick and efficient.

I have always enjoyed staying here before with it being in a great position, friendly service and good amenities

Our company has used Quest Portland for years due to there friendly service and great value for money.

Thanks for the quick easy and efficient service.

Fantastic service and room was very clean!

Service at reception was polite, friendly and helpful.

Not being an apartment where you can wash or dry towels your stuck with the same damp 2 towels for the duration of the stay.

(Never told or advertised) absolute nightmare with a 1 year old, the floors and couches had stains everywhere, the showers all leaked and the bed linen in the cot was disgusting.

butts on the balcony and stairwell and building was dirty.

We were especially disappointed to find excessive amounts of mold in the shower alcove.

butts on a balcony and a long with the badly stained cushions on the bed.

Unfortunately we lucked out and got one of the family apartments down the back next to the overflowing, stinking industrial bins.

but I did notice some mould & discolouring of pipes behind the toilet.

There were ants crawling on the bedspread and bed.Half empty bottle of milk and empty bottle of soda water in the fridge from previous guests which was not cleaned out.Absolutely disgusting exhaust in the bathroom with clumps of dust

The foyer into the room was disgustingly dirty, the price was way too high considering prices in Melbourne are less for a far better room.

Breakfast not the nicest - recycled pastries were stale and unappealing.

Disgusting experience overall, and that's putting it politely

I was also given a sheet to sign stating no smoking no party, no guests after 10pm etc

but had a strong "cooking smell" that would suggest deodorizing or cleaning of the rangehood vents was needed.

Bathroom a bit dirty and reeked of mould, had to keep window open, no flyscreen in the window either.

even though the Receptionist was good enough to attend the apartment to resolve the problem.

Overall a fantastic and well enjoyed stay, thankyou

The staff we dealt with were so helpful and friendly😊

Our overnight stay was effortless and peaceful.

however the staff went above and beyond to accomodate me.

Staff are very helpful, the room was always cleaned and was very spacious.

My stay was great, great room had everything I required facilities were great and staff were very helpful.

Great location, fantastic staff always pleasant and helpful.

The staff at Quest Portland would have to be the friendliest staff Ive ever come across.

Good location, good staff, would recommend for a family visit.

no matter where you go the quest team always just make it easy - this one was no exception 

Facilities all there - good location - easy walk into town and chargebacks to a number of eateries 

Looking forward to using the pool next time - 12 degree's made it a little cool this time ;)

the location is perfect, and a bonus was no traffic noise and the staff were nothing short of exceptional.

it was great to stay for a night, the staff was nice and pleasant.

Quest is in a good location to leave the car parked, and walk to the water front or to any of a number of places for food or just have a look around.

Its only a short 3 minutes walk to the centre of town with both eateries and groceries.

At a perfect location, walking distances to wooly, restaurants and shops.

Apartment is in a great location to walk to shops and beach, no road noise in the room we had.

Apartment clean and a short walk from the main shopping precinct.

It was also pleasant to be able to walk to waterfront and eateries.

The location is amazing and you are able to walk into town very easily

Property is in a good position, a short walk to shops and a number of places to eat.

but only a short walk to the shops and cafes and all pretty easy to stay here.

Close to the ocean, walking distance, maybe 5 minute walk or so.

The location is great, a short walk to the main street and waterfront, and it's easy to find.

The location is excellent, a close walk to shops, restaurants and cafes.

I will be definitely staying at the quest apartments when we go back.Nice walk down to the breakwater.

Right in the city center and you can walk to a great coffee place and amazing sourdough bakery.

Very happy with every thing about the Quest Portland, Nice friendly and helpful staff, great rooms, Short walk to town, good location and undercover parking.

The location is perfect - adjacent to the town centre and an easy walk to a large selection of restaurants, cafe's and take-aways, as well as to (at least) two supermarkets.

All over the room & property was very good, location to the town we liked, it was a short walk to the town and pubs for dinner .

Quest Portland

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Bed very comfortable with the right weight doona for now.

Bed is comfortable and it has everything you need, incl microwave, toaster and crockery etc.

We both had a great nights sleep due a comfortable mattress and a comforting air about he room itself.

Great little motel - spacious, clean and cosy, with a very comfy bed.

Everything from the quality sheets and bed comfort, to the spacious bathroom and living area, added to our feeling that this would be our first choice for value motel accommodation in the future.

Big, recently refurbished rooms with comfy beds and very helpful staff.

Very clean and comfy rooms, very comfy bed and very spacious.

as the bed was comfortable and the blinds kept the room nice and dark.

Great little motel, clean and tidy, comfortable bed, large  room and bathroom, great beer garden and BBQ area, quite, great value, close to town, friendly owner we loved it that much we decided to stay and extra night, even got a discount for the extra night without having to ask for it.

Excellent value for money, it is clean, well appointed, comfortable beds.

Spacious, clean, comfortable king sized bed with a good mattress, and renovated bathrooms.

Super clean and roomy, with a good range of facilities and very comfy bed.

Rooms are immaculate and spotless with comfy beds and awesome showers !!

The bed was comfy, BBQ area tastefully landscaped.

The shower pressure is amazing and beds very comfortable.

Very cosy with a comfortable bed and lounge chairs .

The bed was very comfortable, the room was spacious, the bathroom (with shower) looked as if it had been recently refitted.

Rooms are modern with microwave,cutlery, comfortable queen bed, small round table and lounge chairs with footstools, lots of bench space to work at, great wifi and aircon, cupboards, large modern bathroom and everything super spotless.

The room had a comfy bed with nice pillows, air con that worked well and no road noise.

Great location, clean, friendly staff and good value for money.

We highly recommended Mariner Motel to all travellers, pleasant environment , clean and newly renovated rooms, showers are great, friendly staff we had a great welcome from Aaron - good value for money, easy stroll to shops or to the local beach - will visit again when we are in Portland.

The Owners and Staff are always so friendly and ready to accommodate, especially when travel plans don't always go right.

highly recommended motel to all travelers, pleasant environment , clean rooms , friendly staff - good value for money,   easy stroll to shops or to the local beach, the town itself is nice and clean  - will visit again if opportunity will arise

Friendly and helpful service and very reasonably priced
Thank you for your hospitality - we’ll be back!

The staff were really friendly and helpful.

It is comfortable and the staff are friendly and helpful, it is a good location with the convenience of KFC next door.

Leading in to the City of Portland on the main road, you find this absolutely amazing, friendly, warm, inviting, comfortable and fantastically placed Motel.

Great value for money and very friendly, professional staff.

Welcoming, friendly service and a warm feeling from this motel.

The manager was friendly and room was spotless.

Owner and staff were super friendly, particularly when I lost my keys and had to leave my car in the motel room space past checkout time!

The location was great, the facilities excellent and the staff friendly and helpful.

The manager on check in was real friendly and suggested a fantastic pub for dinner.

Reception staff are always really friendly and check in is quick!

Only thing I could mention is that when we had guests, I wish we were allowed to be in the garden area past 10pm and have the fairy lights on as we thought that's what they were there for, as advertised
.

My uncle was watching the TV with the light out and I didn't want to disturb him.

The only thing was the lights didn't work well in the room we had.

The team at the Mariner Motel offered exceptional local advice on where to go and could not have been more helpful.

The owner is super caring and making sure all is OK.

The facilities are spot on and always immaculate and welcoming.

It is excllent value for money and the owner is always accommodating.

We enjoyed very cheerful, polite service from an obviously passionate team of management and staff.

A wonderful little motel run by a very pleasant and obliging owner.

Staff were accommodating to making sure we had a comfortable stay and had our requests met.

Mariner Motel

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comfortable bed

Only issue was poor WiFi reception in this unit.

Freezing in there too with no solid doors to block out wind just another chain mesh gate.

The only thing that would make these units perfect would be a see through fence so that you could look out to sea while enjoying your meals.

The heating let the cabin down and needs to be looked at.

No kitchen with gas cookers, toaster and water boiler, just a barbecue stand which was useless for me.

No air conditioning or functioning fan and heating in the "bedrooms" for the cold days.

Are these the only cabins in Australia with A/C ?

We were given a cabin that had just been painted and the paint fumes required leaving the windows/doors open in winter!!

I suggest giving the cabins a big miss though, they were dearer than a motel down the road, had no air conditioning and the one we were given was alive with an ants nest, kitchen facilities were very basic, and the bunks for the kids in the hallway opposite the bathroom.

Location was great with short walk to shops, right on the beach, great park, great amenitites, Managers have fun things organised regularly, great fun and would recommend to everyone!

If you’re wanting tranquility, beach views and friendly service, this is the place to stay.

Situated alongside the bay, the views are spectacular.

but more than enough side room for the sunshade, 

Short walk down stairs to a lively quiet and dog friendly beach.

The NRMA Portland Bay Holiday Park is near these landmarks: Whaler's Bluff Lighthouse, World War II Memorial Lookout, Portland Visitor Information Centre, Matthew Hunt Fishing Services, All Saints Roman Catholic Church, Chesterwood Books, Portlland Harbour Tours, Portland Harbour Tours, Lee Brakewater, Portland SCUBA, South West Adventures, Portland Powerhouse Motor and Car Museum, Henty Memorial, Portland Botanical Gardens, Portland Cable Trams, Graham Husson Fauna Park, Portland Golf Club, Portland Strawberries, Point Danger Gannet Colony, Cobboboonee Horse Riding, Cape Nelson State Park, Cape Nelson lighthouse, Cape Discoveries, Seals by Sea Tours and Great South West Walk

A couple nights away from down the coast and being able to see the Sea, wonderful, so relaxing and quiet, very private, great views.

Perfect location to walk to beach and into town.

So close to the beach, walking distance to everything you need.

Having said that there is plenty of grass, a beautiful park next door and magic views over the harbour.

We stayed in a Waterfront Cabin at this exceedingly nice Caravan park last night.

Spent our days traveling around, with lazy afternoons around the caravan park, only a short walk to beach and shops.

We were only stopping on the way to the Great Ocean Road.

The park is close to the town, lovely park next door with beautiful views over the harbour.

Great views of Portland harbour, short drive or walk into town.

a nice central location, with walks from the park along the cliffs and beach.

Good sites, views over the harbour (albeit over the fence), easy walk to town and very comfortable.

Friendly staff and a decent selection of snacks in reception.

Check-in was a breeze and the staff were all very friendly and helpful.

Welcomed with a genuinely friendly smile, this park is terrific.

Very nice park with friendly exceedingly helpful staff.

The staff were friendly and helpful, we would stay there again if in the area.

Park was very quiet, friendly welcome, ease of checking in.

The office manager was a very polite , friendly lady.

However, the staff were super friendly and tried to make up for it.

Big caravan sites, sealed roads, clean and modern toilets and showers looks like they are new, friendly reception staff, polite and informative, pets are allowed to stay, short walk to city center and close to bay.

but clean and friendly, what more do you need?

Good walk into town.Very friendly park to visit.Barry D Rockhampton

Friendly staff and clean facilities very close to town and necessary amenities.

Staff very friendly and helpful, couldn't  fault them.

Staff running the park were wonderful friendly and professional.

The staff were extremely friendly and allowed us to grab a key and check out a 2 bed room unit.

Well we're in for a surprise, the park is very clean and tidy, the staff are very friendly and helpful.

The camp kitchen was quite small, had to queue for a spot to cook dinner.

but the nearly empty milk carton was left from a previous tenant so our cup of tea had to wait.

Kitchen is a little small as is the fridge

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