There is ample variety in the breakfast room.

Stayed B & B and the breakfast food on offer was lovely and plentiful, with lots of choice.

The pool is lovely with lots of space and loungers, my only criticism is the food, breakfast is well breakfast apart from having to wait for ages to get a freshly fried egg.

Hot dog sausages for breakfast, with dried very baked beans.

The bread offers were poor as well, which was a shame as I used to love Portuguese bread
Breakfasts were fine.

Good selection of quality food in the buffet at every meal time,

First time we have stayed at the Vila Gale Cerro Alagoa, and it won’t be the last, from the moment we arrived the reception staff were great and very informative, the room was large clean and catered for our needs, breakfast was great and plentiful, fresh omelettes and fried eggs, cereal juices etc.

The breakfasts have plenty to choose from, hot, cold, pastries, cereal, juices, and endless amounts of coffee etc.

Had a good time in the hotel, hotel room was nice,  friendly staff, breakfast was great, just to let people know, when ordering large soft drinks ( in pints  glasses ) we were charged €6.40 for each where small one was €3.20, and small ones was 3/4 of a pint, and a general pint and Gin and Tonic was 13 euro ( Gordon's Gin) But if you get a Hendricks it will cost you 19 euro,

We booked b&b and can’t complain about the breakfast with loads of choice.

Breakfast was fabulous, offering everything from a full cooked breakfast to continental style, fresh fruit and pastries that I am still missing now!!

Food was fresh and plentiful, different options every night and with a fussy 16 year old always managed to find something.

The breakfast was good and I would definitely stay here again when I go back.

but couldn’t fault a thing at breakfast time!

Pool area clean and plenty of sun beds and no queuing.

Pool area was clean with good atmosphere and plenty of sunbeds.

The pool area was spotless, every morning someone was attending the pool and getting it spot on around 7am.

The rooms are clean and beds comfy with a good view if you’re facing the pool area.

Rooms nice and clean and tidied every day, pool area is really good & the entertainment team throughout the day are spot on.

The view from our bedroom was stunning and overlooked the beach and pool area below from our balcony.

Pool area was very clean, large with plenty of sunbeds available.

The pool area was always clean, neat and tidy.

The rooms  overlooking the pool area also have a view of the sea.

The room was very nice and the pool area was great.

We stayed in a lovely double room overlooking the pool area.

Pool area good with plenty of room for everyone Will definitely return.

This hotel is very clean and the pool area is great, our first time going all inclusive and I was not disappointed.

but OK..

Room really good, spa area really nice and pool area is great.. Great mix of nationalities family's, couples..

Pool area a good size, plenty beds which have to be reserved early or you’ll not get one

The pool area is beautiful, no issues with beds at any time of the day.

Nice pool area and the hotel balconies are a treat.

Much more interesting actually than the pool view we had last year, for which we paid extra.

Rooms were very pleasant and balconies had nice views of the pool .

We were fortunate to get a low floor room overlooking the pool which was very nice.

Room was spotless and overlooking the pool, really good size for the 3 of us.

I approached the friendly reception staff who straight away offered for us to move rooms, by 3pm that day we were moved into a new room, this was also not a pool view and on the back

Positives
Great location- 10 minutes walk to Old Town and beach 
Very clean 
Good atmosphere during day 
Surprise cake left in room for birthday 

Negatives 
Staff helpful could not be described as friendly 
Alcohol consumption in the pool goes unchallenged 
Road outside hotel is very busy and traffic noise is load at all times, upgrade to pool view is a necessity 
Breakfast menu did not change

Try and get the pool / sea view rooms though.

Liked our pool view room on the level(030)..no battling with luggage on lifts and just near everything.

We had a room overlooking the pool and a great view out to the sea.

We had a room with a great view of the pool and the Atlantic beyond.

Room 260 was great and had nice views overlooking the pool and the sea.

the room we stayed in had a large balconey overlooking the pool with a sea view, very bright with a kitchen area, seating area and lovely bedroom and bathroom with TV and airconditioning.

The rooms are big, and all have balconies with one half overlooking the pool and the other the busy road at the rear which is noisy at night!

One good point was that our balconies overlooked the pool and sea;

I would absolutely stay here again & request a room with a pool view to make the best of it, it really is gorgeous from what I saw laying by the pool.

We received a warm and efficient welcome at check-in and were allocated a room with a pool view, so away from the main road.

The view of the pool and sea in the distance was ok,

We had an amazing view from our balcony, overlooking the pool and with a clear view out to the sea.

We have recently returned from a weeks all inclusive holiday at this hotel to say we were very disappointed is an understatement the selection of food was very very poor

People were talking around the pool about how bad the food was, very poor quality.

Breakfast and Dinner is a limited choice of poor quality food.

1, Because for the price it is very poor value.

Housekeeping is poor with the floors not cleaned well and the tea/coffee randomly topped up

Hotel needs better staff on the pool bar and hotel bar as service is slow and queuing at the pool bar is constant 

Food in the hotel is good

So the arrival was a disaster not helped by unpacking at midnight with poor lighting, there are only lamps and no proper light in the middle of the ceiling.

stag parties which the hotel state on there website they do not allow, groups of men around the pool using very foul language and being very loud and intimidating for young children (big let down for us) they other which to be honest wasn't a major problem was the evening entertainment was quite poor.

The quality of the yoghurt, sliced ham and cheese was very poor.

though it was to borrow due to the poor English of some staff), free towels for pool use.

The things letting the hotel down for us was the lunch/dinner buffet- the spread was minimum and we actually ended up eating out most nights, kids choices were poor (fish fingers and onion rings), no basics such as pizza or pasta .

Information generally was really poor regarding anything in the hotel as there just wasn’t any, not even in the room, I had to ask where the dinning room was and had no idea where the indoor pool was for a few day or that they had one.

Apaprt from the poor qualitiy food, it is absolutely extortionate in the pool bar so we didnt have any other drinks there the whole holiday.

Evening entertainment very poor so like most other guests we went elsewhere in the evenings.

We had to pay 90 euros to be moved as the noise from the traffic was so bad, the breakfast is poor and I feel sorry for the chef who is on his own manning the omelettes bacon and eggs to a lot of people, for a 4 star the food should be better cheap cocktail sausage for breakfast is not 4 star standard.

Food was of poor quality - very bland and at best lukewarm every night.

The hot choices weren't very inspiring and an odd mix and the salad bar selection was a bit poor. The choices at breakfast were OK, the normal hot food and fresh cooked eggs and the chef was cooking omelettes (although they weren't the greatest.)

The wifi is poor, so much so the entertainment team gave up on karaoke one night as they couldn't connect to their songs.

I’ve read some reviews on here about the entertainment being poor and quite frankly I feel it’s completely unjustified.

We were a little disappointed with the A la Carte restaurant, we felt that it was a little overpriced!

On arrival we were informed that as check in was not till 3pm we could not use the all inclusive we had paid for.

but thats about it,food is rubbish dont bother coming all inclusive its basically the same every night, then when you go in for food it's like feeding time at the zoo and then there is no food till they refill which takes ages ,we have had to pay to go out to eat for a few nights now.

but to be told they had no all inclusive Rose wine in the hotel but we could purchase a bootle from the wine list at a cost of 20 euros less discount as we where all inclusive apparently we were told they hadn't had any for weeks and none expected until November basically towards the end of the week we had to eat out due to the length of time it took as food was cooked on demand would never return to this hotel or recommend it to anyone.

This was our 3rd 4+ all inclusive holiday in Europe this year and it was the most expensive.

Plus be warned, bar prices are a bit expensive x

We ate out after that, which is bad when we'd paid for half board!

but the staff can't follow simple instructions and bring the wrong drinks you have to sign for the drink with no explanation of why or how to pay for them.

Food choice was limited, no one seemed in charge of the restaurant to ensure food was replenished.

A small extra fee for the use of the room safe; and the need to wear a swim cap in the indoor pool (which wasn't shared until our kids were already in the pool) - with the swim caps at 4 Euro per person.

However if not all inclusive recommend shopping for drinks outside the hotel at the near by supermarket as poolside bar is expensive.

but sunbeds are expensive at 15 euros for 2 all day.

The only thing I would say is about the prices, we paid 5.40 euro for two small bottles of water round the pool one morning, which put us off getting much else from there.

Only local drinks on it and 1 cocktail of the day and if you are looking for another cocktail you have to pay (30% off the price) .

One thing that made me so cross to hear this time at your restaurant, is that regularly in the restaurant, some customers who sign to say they ordered their drinks, when it comes to the time to pay, say it isn't their signature and then refuse to pay.

Bar was nice, we didn't really use as prices were on the expensive side

When I queried the price difference I was informed that there was no way that I could have only paid €15 for two brandies.

but you need to pay 2.50 euros a day for it.

Workers outside of our room from 7:30am till well after 6pm making lots of noise.

Arrived late at night by no fault of ours being told that we missed our dinner, haven’t eaten since lunch time at the airport we were expecting at least a sandwich, got a vouchers for lunch for next day as we were half board which wasn’t very helpful when you have a starving 11 year old, had to rush to McDonalds anything would do at that point, Jet 2 should have made us aware of that .

but the beauty is when you get back to the hotel you are out of the hustle and back to quietness to relax.

The bedroom also felt poorly sound insulated.

Our balcony view was of the road in front of the hotel, which despite being fairly busy, we did not hear any noise at night.

but overlooked a main road and was a little too noisy for us.

but there was no noise from the road once the patio door was shut.

but far enough away that you don't 
get the noise.

but groups of man threw rugby balls at force  which hit people on patio,signs said no inflatables but many in pool.signs said no  alcohol in pool yet people freely had alcohol in the water but shocking and so dangerous was that drinks in GLASS containers were freely allowed in the pool and people drank as such on edge of pool.this was astonishing and I told the manager who promised action but the same activities happened next day,.One accident would have closed thepool.each afternoon moronic club music blasted out by the pool and to escape this I went to neighbouring hotels pool but the disturbing noise spoit their peace also.evening entertainment was abysmal with bingo and music from speakers obliterating any relaxing charm,no wonder only around 10/12 people could stand it.internally hotel is dated and dark

however the last 2 nights unfortunately there was a baby crying constantly for the 2 days and you could hear eveything, we didn’t get much sleep.

When we arrived (late at night) my air conditioning didn't work and I was given a choice, move to a noisy room or wait until the morning.

but my suite faced the main road at the front of the hotel, along with the service car park, which led to some ambient traffic noise during the evenings and early mornings.

This time we had a problem with our room as I am expecting and the room was a bit noisy for us and I went to the reception, and I have to say that the service was even better, once Alexandre and Lourdes promptly sorted our issue changing our room with so much courtesy and care, even in the busiest time they still having total attention to the guests making all possible to accommodate our needs.

The other side faces the main road so lots of noise from traffic and people during the night.

Our neighbours next door usually came in around 3 or 5 in the morning, bringing in non residents and making so much loud noise that we had to call the reception.

Rooms are a bit dated and I would recommend paying extra for a pool view as main road noisy.

Hotel said we can use the spa to change into our swimming clothes & can store luggage in a store room.

Also the swimming pool is good and there is a sauna.

Good gym (although the air con in the gym is not cold enough so be prepared for that) and they have a spa.

but we could leave bags and get changed in the spa.

We used the spa and had treatments, we loved this!

There is also an indoor pool and spa facilities

In hindsight we could have separated out some things and made use of the spa facilities

The resort facilities were very good with a restaurant, gym, jacuzzi, spa, bar, multiple pools.

There is a spa right round the corner from the hotel, and lovely restaurants nearby.

The pool, gym and spa areas were well maintained and the hotel was extremely clean and comfortable.

Lovely indoor swimming pool and spa facilities here too.

There is a lovely indoor pool and spa though!

The amenities at the resort were great, we used the gym, the sauna, the hot tub.

CE, Algarve Bubble Football, Coast and Country Tours, Naturética - Produtos Naturais, Lda, Albufeira Rocks Bar Crawl, Geordie Viking, Token club, MTB Algarve Albufeira, Art Tours Albufeira, Albufeira boat trips, SURF Albufeira, COCORENT ALBUFEIRA, City Sightseeing Albufeira, The Shamrock Irish Bar, Alzirinha Albufeira, Alsafari Tours, Rei dos mares tour, hideaway Bar, Kegs Sports Bar, Gurudwara Guru Teg Bahadur Sahib Ji, Top 1, Metz Bar, Al Cafe, Praia dos Pescadores, Praia dos Pescadores, Sherry's Irish Bar, Algarve Riders, Portugal Rocks, Old Sailor Pub, CrossFit Albufeira, Vegas Bar, Piccadilly Cocktail Bar, JC Bar, D'Spa Organic & Vegan, Xpert surf & sup, Adventure Mini Golfe Park, Mission Masters Escape Rooms Albufeira, Khaetliya Albufeira Dowtown ThaiMassage, Sunshine Massage, Classic Bar, CB, Atualform, Passion Bar, Adriana Moda, Steps Bar, Sunshine Shopping, Bali Spa, World In Shop, Six Senses Thai Massage & Therapy, Zensation - Body & Soul, Portucale.

The pool area is beautiful with free towels from the spa if you need them, there is a snack bar and a child area for the pool.

- staff overall good at restaurant and spa, front desk not so much, not very friendly
- cleaning staff great, fresh towels everyday bar sunday
- pool good loads of beds

overall really good and will go again.

There was a nice gym in the building as well as a pub, restaurant, convenience store, and spa.

Vila Gale Cerro Alagoa

quietness

price

poor

pool area

pool view

A great breakfast each morning with everything stocked well and great choice of cooked and continental.

One saving grace is the amazing breakfast with hot food station and a superb array of choices from fruit, veg, breads, pastries and drinks.

We enjoyed our breakfast in the hotel restaurant.

Breakfast was super - lots of choice and it was wonderful to sit on the balcony outside overlooking the river each morning.

Good choice at breakfast and friendly staff in the restaurant and on the buggies (which will take you around if necessary, we used them for luggage at the beginning and end of our stay).

Breakfast amazing, so much choice and always fresh.

Lovely breakfast with plenty of choice and they even had mimosas to enjoy each morning!

The breakfast restaurant was very nice with the new and improved style.

The breakfast buffet is fantastic the best I’ve ever had!.

The main pros are 
-the breakfast selection and setting,
-the ability to safely cater for coeliacs (gluten free needs)*, and
-the pool area.

A great selection of pastries, cereals, bread, yogurts and hot breakfast items.

Good selection of food for breakfast which we  eat  overlooking the  harbour.

The breakfast was 10/10, so much choice & they even had ice cold prosecco daily if you fancied a bucks fizz.

Buffet breakfast was excellent and the half board option, also a buffet, we were told was of equal quality.

The food was great
Although birds flying into the breakfast bar is not good at times.

.quiet and relaxed and gave us plenty of steps without even trying, walking to and from breakfast (we didn't use the buggy service at all

but one of the best buffets I’ve ever had.

Great breakfast every morning overlooking the water.

Hotel staff were super friendly, and the Wedding itself was held on the lawn to the side of the resaurant looking across the Marina.

It’s in a great location next to the beach, marina and lots of restaurants.

Perfect location for a few days stay in the marina.

Stunning Waterfront Location: The resort offers breathtaking views of the marina and surrounding waters, providing a tranquil and picturesque setting for guests. 2.

The location is lovely, some of the rooms are actually in the public marina

A perfect place for weddings and a place to see nice ships and yachts.

Hotel was in a wonderful location by the marina.

but to be fair we didn’t use them all that much as it was nice to walk around the marina.

We upgraded to a marina deck room which means you are in the centre of the complex, a few steps from the pool and restaurant.

Our room was right on the marina, super spacious with everything we could have needed.

The marina and river views are very relaxing and you have the choice of enjoying water activities or visiting the more lively resort of Praia da Rocha.

Our patio looked out over the marina which was a view I would never bore of.

Beautiful boats and just a lovely marina.

Plenty of boat trips from the Marina to Bentagil Caves.

Great location as our small terrace overlooked the marina and there was a shop and the beach just opposite.

We stayed with you 26/8/23 – 2/9/23 in a Marina Deck Studio.

The view from the restaurant terrace overlooking the marina is fantastic.

We had a lovely suite with the balcony overlooking a busy marina one side, the large pool the other, and short walk to the restaurants.

Upstairs in Marina Sun Family studio
Or over in the main hotel.

I’ll be specific, hopefully it’ll be helpful to others as I can only assume they’re paying for 4-5* Tripadvisor/Google reviews

Rooms: Firstly, if you book a “family suite” you’ll be close to a mile away (across the other side of the marina) from the main hotel complex.

The staff went above and beyond on my partners birthday, we returned back from a trip to a cake and a bottle of champagne which was such a lovely and thoughtful touch (I hadn’t even mentioned it was his birthday) 

The breakfast each morning had lots of options which we chose to eat outside overlooking the marina.

The views of the marina and river whilst you enjoy breakfast are simply breathtaking.

Super nice to start the day with breakfast out on the deck overlooking the marina.

You walk into an air-conditioned room which is greeted with a king-sized bed, a sofa, a small kitchen area and most important we had a gorgeous view of the Marina.

Good  Gym room and nice breakfast buffet with view on the marina.

Beautiful setting with views of the marina from our furnished terrace.

Our bedroom was clean, bright and had panoramic views of the marina.

It overlooks the Marina and is a joy to wake up to in the morning 
 The meals are excellent and the staff are so friendly and professional 
We can’t fault this hotel at all and will definitely be returning

USB ports available in the room
Comfortable bed
Nice terrace with a table and two chairs to relax with a nice view of the marina.

Our balcony gave us great views over the marina and had sun all afternoon.

The hotel is very spread out and it can be quite a walk if you have a marina view,

Room was great with view overlooking the marina.

Nice view of the marina from the good sized terrace.

First night we had a poor choice dinner in the restaurant, practically alone.

although they are working with reduced staff at the moment I thought was a little poor, I would have thought every Euro counts at the moment

but they were poor which is a shame as it leaves little choice for the evening.

also the door into the room had some bad peeling at the bottom and gave a poor impression and expectation of the room.

The pool at the hotel was extremely poor.

As a positive the food choice was so poor I managed to lose weight on holiday - a first! !

These men pushed a young toddler around in a buggy all day and paid the poor child no attention.

The mini frankfurters and streaky bacon were of really poor quality.

but you are charged for the capsules which is a bit much particularly as the machine coffee at breakfast is poor.

Service was extremely poor in nearly all aspects of the hotel.

but a few things need addressing 
- on check in only one member of staff so had to wait 20 mins to be seen and then told simply we couldn't check in for another 1.30 mins
- breakfast was very nice but again queuing 10/15 mins for fried eggs and omelette was a pain, so didn't bother some mornings
- asked for router so I could get internet as was poor in my room.

The only 'gripe' was that the soundproofing of the apartments was poor.

The Tivoli was good for Breakfast and good for the view other than that it was poor.

One small let down was the platground near the pool as it is in a poor condition, which would have been useful fro my 2 young daughters.

The location is very close to the Praia da Rocha beach and also within 15-20 minutes walking distance from a couple of other beaches along the same coast.

The hotel is very quiet at night so we would walk into Praia da Rocha for a few drinks.

You really do not need to stay at any other hotel in Portimao/Praia da Rocha

You really could not fault anything 

However, on our very last day, I and my partner decided to go to Praia da Rocha for breakfast.

The hotel itself is only a short walk to the lovely white beaches at Praia da Rocha as well as bars and restaurants.

Good location close to the Praia da Rocha boardwalk where Atlantico and O Farol are good places for a reasonable meal.

Along with wall to wall sunshine a lovely holiday and I’d happily recommend Praia da Rocha and the Tivoli / nH resort to everyone.

The hotel itself is a sprawling complex on a marina, ideally positioned between Portimao and Praia da Rocha, with easy access to beaches, restaurants, bars, shopping etc.

We'd happily return to enjoy the new restaurant at the hotel, and many of the other fabulous F&B of Praia da Rocha / Portimao.

Hotel is in an excellent location at the end of a stunning white sand beach, plenty of parking, great facilities and a short walk (up steps) to Praia da rocha and bars and restaurants.

The beach is only a short walk from the hotel and you can either walk along the beach and then up to Praia da rocha, or up a flight of steps by the end of the beach and along the main road.

Praia da Rocha itself was a no-go area at night for all 4 days of the festival.

Nov, 14, 2023

Nov, 4, 2023

Dec, 17, 2023

Dec, 11, 2023

Dec, 31, 2023

Dec, 27, 2023

Nov, 12, 2023

Nov, 6, 2023

Sep, 18, 2023

Aug, 23, 2023

Dec, 18, 2023

Dec, 17, 2023

Nov, 4, 2023

Nov, 1, 2023

Jul, 7, 2022

Jun, 15, 2022

Oct, 7, 2022

Oct, 6, 2022

Jan, 7, 2024

Dec, 27, 2023