As part of the Golden Horse casino complex, the hotel is definitely aesthetically pleasing with the horse statue fountain in front.

Their rooms are away from the noise which makes one forget that its located in the casino complex.

The hotel is located within the same building complex as the Casino, hence there were a lot of activities to keep us busy.

I really enjoyed the stay I can go there again if I get the chance, the atmosphere was good and the staff was friendly.

The food are tasteful and the service is also good and efficient.

Am in love with the place, classy, stylish and beautiful sight.

I thoroughly enjoyed my stay in this very beautiful well furnished hotel.

Very busy and trendy hotel in this part of the KZN .

Tge resturent vibe was very nice and warm temperature which was very comfortabke considering it was a little cold in the evening when we arrived and encouraged one to stay longer than innitially planned.

Amenities around the hotel are up-to-date, 2G wifi daily just to mention the few.

Suggestion : offer bridal couple complimentary stay when they marry at the golden horse venue, also it would be good for the room of the couple to be decorated e.g rose petals, tea light candles.

Paridise on earth.Welcoming environment from oustside.Refreshing atmosphere.Friendly staff good service, good food.

Beautiful surroundings great amenities, access to casino.

but this has been the best hotel from quality of room, decor, service, cleanliness, design, the best, my family agree.

Great hotel, 

Offers nice and convenient business environment.

the setting and decoration of the breakfast room is lovely.

The Southern Sun PMB-  Sun shines brightly as SS PMB leaves an indelible mark,and raises the bar on service and guest relations. From the friendly efficient staff, to the heartfelt welcome, & welcome drinks that were the thirst quenchers-pool side, to comfortable accom, turndowns too & sumptuous breakfasts (healthy and indulgent !)

My stay at the Golden Horse Casino is always an excellent one.

Very comfortable and pleasant stay in the Golden Horse Casino Southern Sun hotel.

As part of a group of 10 businessmen, I recently stayed at the "Golden Horse Casino Hotel" which is also known as the Southern Sun.

Hotel gives direct access to the Golden Horse Casino.

The room service team can do better, they sounded uninterested in taking our order and it seemed as if we were bothering them when we placing our order around 9pm.

The receptionist could see that I was exhausted and advised me to rather order room service.

please introduce buffet during dinner because sometimes the menu is too complicated, and one ends up  ordering food that he/she does not intend to order.

Breakfast was boring staff was not interested ordered coffee came after 20min .

when the restaurant deliver food the food must be what you had initially ordered and it must be served with all the necessary sauces and most of all I don't think someone enjoys cold diner my dinner was served cold

May I request that the menu prices on the rooms be aligned with the ones at the restaurant, as I have ordered room service and realised that the prices are not the same.

I ordered my dinner, salt and paper not included, wine was not opened, had to call again for corkscrew.

The only negative was the safe was bolted the floor and you had to lie on your stomach in order to use it.

We where finally seated,one junior staff member was put in charge of the group drinks and meal orders.

but the patron did not get my order correct.

After placing our order for in room dining there was major confusion from room service as they said I have to pay cash.

but having loud, drunk people making a noise in the early hours is not on.

Casino is very busy all day and night so request a room at the other end of the hotel as it plays very loud music!

We rounded up the rest of our group who where scattered around the casino after finishing their meals a playing the games on offer.

Drivers are loud all night making it difficult to have a good night's rest.

The hotel is noisy and the staff loud and unfriendly.

The casino was busy, and unfortunately it was difficult to find a machine to play on, because too many locals are allowed to hog two and three machines to play on (by tilting the chair at the machines).

The lobby and restaurant are extremely loud because of the casino

Queries and questions are answered promptly by Reception staff and a minor request for assistance, while turned down, is accompanied by a thorough explanation of why it can't be done and makes perfect sense.

I requested and iron and more refreshments and it was brought to be in a jiffy.

but don't ever request anything additional.

Teach your staff to get off their behinds and attend to our requests rather that tell us "we don't have".

From requesting an iron and ironing board and no one pitching, to calling reception and the phone ringing forever without answer, to the shocking food served at breakfast (probably yesterday's lunch leftovers), to being sent a broken iron and being told there is no other iron so I had to iron with a leaking iron which made my suit and shirt wet.

but this time around, being allocated a smoking room, I felt I should have been asked if I was a smoker or not.

The rooms were clean, spacious and well equipped.

The rooms are spotless, the staff is friendly.

the room was tidy,neat and peaceful.the room had everything that i wanted.

I was very surprised when we checked into the rooms, one of the best Tsogo Sun Hotels I have stayed at, the rooms were very clean and everything looked fresh and new.

Commendable Room Cleanliness and a truly caring attitude displayed by all staff with willingness to help all the time. Bravo!

the breakfast is well prepared and and rooms are very clean and neat , will recommend to the friends and family to visit.

The Hotel room was very tidy and the reception is highly welcoming with staff members that are full of sense of Ubuntu.

The hotel room was clean and tidy and really lovely.

The hotel was very good, the check in was smooth and the room was clean and neat.

Rooms are very clean and food is very nice.

?thank your for all workers for the rooms, the room very clean

The checking in process was great, room was clean and breakfast was good.

Comfortable clean room with own air conditioner and mini bar made the stay extra special.

The rooms are clean, breakfast was great.

the rooms are clean and it is positioned good.

Southern Sun Pietermaritzburg

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Beds are comfortable and it is easily accessible from the highway.

Access to the kitchen made us feel more at home.

There is a general guest seating area under cover with access to a large pool which was pleasnt to relax in.

Finally it is conveniently located with easy access from the N3.

The location and access is perfect for overnight stays to watch local sport or attend events nearby.

Central location and accessible from the city and key service areas like the malls.

Easliy accessible and close to the Golden Horse Casino and the Royal Showgrounds.

It is in a fairly central position for Pietermaritzburg and it is therefore easy to access most places.

Romantic decoration of entry, rooms, dining room.Free access to facilities like quichen.

It really helped having wifi internet access since we needed to get some work done as well.

The easy access to WIFI and a TV in the room were also great conveniences.

Another bonus is its short and easy access to the main road in PMB.

A few little things here and there could be chucked or fixed.

The basin's plug had a chain on which was not fixed to the basin, thus in the way all the time you want to use the plug, the bath's hot water tap opened with a loud squeaky and rumbling noise and the double towel rail was broken, the broken pieces still attached to what was left of the rail on the wall.

The venue was close to the Golden Horse Casino where the function we attended was held.

The bed was worn and not great, the kettle in the room needs replacing.

Only one recommendation would be to put a microwave in the rooms for those who do not wish to go out for dinner and need to warm something up to eat for the evening.

She booked pre-race dinner for us, bought us ear plugs as she's heard that one of her neighbors had planned a party, and got up at 3:30am to cook us all breakfast before we ran.

One point of criticism: the fried eggs were rather rubberlike.

In my booking I made a point of telling them we had a baby, so for more than 24 hours they knew this.

Rooms were neat and staff were really friendly and helpful!

All amenities available in the room and clean bathroom

From the welcome, to the complimentary tipple, neat, clean & tidy rooms and of course the scrumptious breakfast “jar”, it’s just like home from home.

Room was very clean and had everything I needed.

We were warmly welcomed, the breakfasts were delicious and our room was spotless.

The rooms were clean and the reception was nice.

My room had clean sheets and everything work, yes including the aircon.

Room was clean and fresh with everything you may need available.

My stay at Tancredi was just perfect: From the warm welcome from Ann to the beautifully individually decorated and clean rooms.

Neat and tidy room makes this place a jewel in a changing Pietermaritzburg.

Very pleasant stay, nice and quiet, Ann was very friendly and knew where to find a good curry, room was very clean and neat, i had a very pleasant experience there, highly recommend to any travellers, whether for business or personal

Lovely clean room and bathroom, delicious breakfast and in a very convenient location.

Location is very central, room was clean, light and modern.

Lovely big clean rooms, with an amazing private patio overlooking swimming pool and trees.

Tancredi B&B

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the bed sheets smell of sweat and cigarettes.

the level of service kept us waiting over an hour to check in, get pillows and towels.

also the extra linen for the sleeper couch is not readily available in the room, you have to request this from the front desk.

Why does Stay Easy not have rooms like other Tsogo Hotels where u have 2 double beds in one room.

The air-conditioning unit in the room was stuck on 17 despite it being a freezing cold night in Pietermaritzburg, upon reporting this to the front desk the best they could provide us with was one spare blanket and a noisy air heater which produced more noise than heat, this lead to a very uncomfortable night.

The heating system in the room didnt work and I was cold despite the best efforts of the staff to bring extra blanket and a miniature heater.

beds old discomfort and please try to alternate the restaurants that we are allowed to buy in like changing the other putting the new one thing like that

If a bed is all you want, then you may be happy here.

The bed was not big enough for 2 adults to sleep comfortably in, the TV did not allow me to connect my laptop via HDMI, we had to ask for the cleaner to come up and clean our room

Rooms are cleaned daily and bed linen is extra white.

The staff refused to combine the beds, with an attitude I was told the housekeepers are gone.

My air conditioner was not working and there was no extra blanket in the room.

Fantastic free breakfast is always divine.

The free generous breakfast was also fresh & enjoyable

The staff assisting me during check in were efficient and helpful, breakfast was good.

You need to improve on the healthy variety provided for breakfast and well as the DSTV channels especial when it comes to movie, news and sports channels.

Management was amazing attending to the finer details at breakfast.

as always their breakfast was fresh and nice.

The breakfast is enjoyable and fresh, the croissants are always to die for.

Being a vegan a special breakfast was prepared for me .

The chef and waitering staff at breakfast are also friendly and polite.

It would be nice to get the breakfast certified Halaal then the Muslim guests can partake in this meal.

but very tasty and the head chef would always walk around to check if you are satisfied or require anything that not on the buffet.

I enjoyed their breakfast, they take into account the different cultures.

The breakfast does accomodate vegetarians which is a plus.

And their wifi connection and free breakfast is number one, Nd their staff is so friendly. Yh

Spacious rooms, great staff, good breakfast and a modern colourful interior.

The breakfast spread is enough to give one a great start for the day.

What a lovely Hotel, with its management, they so friendly always helpful, Food is awesome, Lovely hotel with a supportive Staff, I enjoyed the Visit, thanks management, breakfast is nice, Accommodation is cheap, what else you required

Staff very hèlpfull i left before breakfast so they packed my a take away breakfast pack which was really nice .

I had an excellent stay staff was very accommodating, breakfast was perfectly made.My clean was cleaned well i received all required assistance and wifi was fast an effecient like all hotel services.Thank you

the friendly staff responding promptly when calling makes one feels appreciated.

Security is very good and the staff very friendly.

The staff were very friendly and helpful.

The staff are extremely friendly and rooms are maintained well.

The staff are friendly, the enviroment is ckean and very secure.

Friendly, efficient always smiling and obliging.

My stay was great, comfortable bigger bed than previously and staff communicate welll and they were very friendly.

it is an excellent hotel i allways stay there when we come for racing staff are very friendly helpful food is good rooms are clean even when checking out it was very quick it is close and safe to the mall if you want to go shopping or eat out

The staff at this hotel are friendly and will go out of their way to make you feel comfortable and attend immediately to whatever you need.

The staff are so welcoming,friendly, helpful and accommodating.

Friendly staff welcome you on arrival and the check in was quick and seamless.

They give good service and have very friendly staff.

Would recommend Stayeasy Pietermaritzburg, relaxed atmosphere and  friendly 
  staff very helpful and rooms comfortable.

Recent visit was not impressed with the cleanliness of the room,lumps of dust and dirty around the sleeper couch area, moved the couch and cleaner returned it without cleaning.

however breakfast staff should be aware of their surroundings, " don't clean while I am eating" perhaps a better breakfast variety.

Very unpolite cleaning and reception staff which was very disappointing compare to my prior stays

they left my not cleaned, I came back at 2pm and my room was dirty and they told me they were on lunch

but I was disturbed from 11:15 about 4 times by housekeeping, managers etc.

The rooms are clean with comfortable beds.

great treatment was received the rooms were clean the place was welcoming and the food very fulfilling i am most def coming break when i need a break from the kids and would highly recommend the place to anyone

It's close to the mall, the rooms are clean and neat, and the breakfasts are my favorite!

Staff was friendly, rooms were clean, overall good stay,

Friendly Staff, Clean Rooms, Rooms are serviced on public holidays Breakfast is fantastic and you can invite a guest for breakfast at R110 (Increased from R75 the previous year) R110 for the extra breakfast is rather expensive and if you need to invite more than one guests, then this is too expensive.

The breakfast was decent, room was clean and comfy.

the service is out of this world, its a home away from home I would recommend this hotel to anyone because of the hospitality and professionalism ,the stuff is well trained and the rooms are very clean

Room was clean and modern and breakfast excellent.

Friendly service, good breakfast and clean rooms.

The rooms are very clean the hotel utilize the local resturances for dinner at your choice untilke to eat onething everyday here you have a choice of your variety.

Service I received during check in and out was great, breakfast was good, Service received during breakfast was great and my room was clean bed was comfortable.

Nevertheless, it’s a clean room with no added sparkles and helpful staff.

there’s also a school bell that rings every 5 minutes outside the hotel.

Mr. Steele, you have a good team look we look forward to our next visit.

The facility is the expected standard when you are utilising the Tsogo group facilities, the staff was welcoming and the check out process was also very efficient.

However the staff was helpful in assisting on the non-functioning wifi.

Stay Easy has by far the most helpful and friendliest staff than most hotels in PMB.

Thank you once again to the Manager and staff that was on duty from the 22 November 2019
to the 24th November 2019.

Had the opportunity of staying here numerous times over the last 6 months, organising a school reunion and i have to say it is the nicest most accommodating place i have stayed in a long time.

The bedrooms are neat and the reception on entry was excellent.

Staff are very professional and conducted themselves in a good manner.

It is a hotel thatis central to all the needs if any kind of visitor.

Waitress sets tables and drops forks on floor and places same forks on table.service from reception and waitress extremely awesome,just cleanliness a BIG Fail

StayEasy Pietermaritzburg

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on top of that the bathroom doors was broken could not close fully.

The showers were extremely small and if another person turned on the other shower the temperature became erratic and cold.

Unfortunately the weather was very cloudy and cold we had to stay in doors half the time.

Both bathrooms were very tired and dirty , well overdue on an upgrade.

It was small and cramped with a DIRTY chair that I did not even want to sit on.

However when we enquired about that, they denied us the discount,

We suggest one way tint on the doors so that the natural light can fill the room.

Comfortable bed, sheets and beautiful clean room.

The Breakfast in the morning was good and their rooms are very clean and tiedy.

The staff is friendly, the rooms are clean.

Rooms were clean, the pool was centrally placed so all rooms had easy access.

Value for money,very friendly ,top of their service,the rooms are clean and the location in PMB is at a peaceful area,the pool is one of the coolest things u find,and the out door setup is nice and enjoyable 🙌

Our room was clean, bright and well-appointed.

Room very clean, staff very friendly, and a great breakfast.

Absolutely clean and neat room,   beddings perfect and so comfortable and clean,  room (weavers nest), perfect for 3ppl, breakfast oh so good and a real variety to choose from, thank you Gloria and team,  breakfast well served.

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