The entire staff team at front desk, breakfast room, and concierge was very helpful and friendly.

And the best scrambled eggs I have ever had, made by chef Fabian.

We were particularly impressed with the young men in the cocktail bar who created some delicious cocktails.

The breakfast buffet was one of the best I’ve ever seen.

The staff is very nice, and the breakfast too.

We are not big breakfast people so have no complaints.

We also enjoyed the hotel’s impressive breakfast selection of hot and cold food.

The breakfast buffet was good and a chef makes fresh porridge, pancakes and eggs.

Breakfast was full of choices and very good.

Our stay included the breakfast buffet, which was very good with fruit, yogurts, different breads and pastries, omelets made to order, meats, etc.

The breakfast was delicious (as my jeans now testify) and was regularly replenished by the lovely staff in the delightful restaurant overlooking the opera house.

The breakfast staff are really helpful, friendly and do an excellent job (notably Marika, Margot, Maxime and Emca) You must absolutely ensure to have an omelette by Sher in the breakfast room.

In general, the hotel is amazing, great staff team, amazing breakfast,

I went for the veal burger which was delicious I must add

Breakfasts were outstanding with almost everything you could imagine.

Overall, our room felt dark, uncomfortable and unhygienic.

The primary reason is that the rooms (carpeting) are a bit ‘tired’ and the hallways are dark, drab and hot.

My only complaint was that the room we had did not have one decent light fixture you could read by and overall the room was dark.

Our room and bathroom were TINY, dark and faced an adjacent building.

Also, the bedroom area (which is a little small because of the wasted space in the narrow walkway) is extremely dark, which makes doing any reading or using the laptop close to impossible in the room.

The hallways to get to the rooms are dark and dramatic, with an old style and slightly musty smell, and the room carried out this feel,

Initially, the corridors seemed dark and outdated

Due to the curtain situation, the room always appeared dark, even with all the lights on.

Just rooms are rather dark and rich red colour and maybe too much of variuos decorations.

However the rooms were very small and dark and our bed was awful.

Then there are interminable corridors - over-decorated in dark colours as well - sometimes with stairs that you have to climb to get to your little room.

it was a dark suit no outside windows . .

Rooms are old school traditional dark ambience, you'll always need the lights on.

However, the rooms are dark due to small windows which seems to be common in older hotels.

The corridors inside the hotel are a little dark and dated

however the rooms are dark and carpets in corridors appear worn out and dusty.

The workout room is a bit bizarre tho - almost feels like a hotel room turned workout facility with dark drapes and wallpaper.

The room we had was dark and small, we couldn’t open the window, and the room servicing was abysmal.

I would not rush back at the price they charge.

Breakfast price at 38 euro and a coffee at 10 euro is extraordinarily expensive, compared to outside cafes….breakfasts from 10 euro-coffee, scrambled eggs, juice, croissant and coffee, or coffee for 2.40 euro.

We eventually had to walk up to the welcome booth to ask to pay.

This would have taken seconds and cost nothing to the hotel.

Awful check in by indifferent receptionist, first room ghastly, second and more expensive room (c €800 per night) not much better.

Definately it is not worth 500Euro/night that we paid.

though a bit expensive for what it is (though I'm guessing it was because we were there towards the end of high season).

I paid up anyway as there was no offer or apology.

I've stayed at Intercontinentals all over the world and I'm sorry to say that Bordeaux does not rate to the high standards that the others do.

but the cocktails are overpriced for what you get - they aren't 'special' enough to warrant the price.

We paid 540 Euro for 2 pax and end up their "2 Chateau" is actually 1 shop that sells many wine + 1 chateau which serves us 3 different type of poor red wine.

These 2 nights were still the most expensive of any on our 17 night vacation?

parking (with valet) had a cost of 30 euros per day.

Concierge services are médiocre, unefficient and overpriced !

Breakfast was too expensive at the "discount" rate of £28pp!

Definitely not worth the price and wish we had known this before deciding to purchase a rate that included breakfast.

but expensive and the food in the bar is not up to the price.

We were then told the rooftop bar was open … we went up to the rooftop bar, it was raining so we came back to the lobby.

We went for a couple of drinks on the rooftop bar of the intercontinental.

Instead we were directed to the rooftop bar — that is a nice view

We were given the rooftop bar here as a recommendation.

The rooftop bar on the roof has only a few seats, so reservation is recommended.

We had drinks on the rooftop bar, which was nice

Experience the rooftop bar that was fun on a beautiful night!

Two lounges —the newly renovated indoor bar and the Rooftop Bar (Yacht club) was busy

As for the amenities, we only ended up going to the rooftop bar on a couple of occasions.

The hotel has a lovely roof top bar with some of the best views of Bordeaux.

The roof top bar is only open seasonally I believe

There is a roof top bar which is highly advertised

The rooftop bar provides great views yet is typically overpriced.

but stylish and comfortable, very central in Bordeaux and has an amazing roof top bar, I can’t wait for our next stay, we will be back soon!

There is also a rooftop bar with one of the most stunning views of the entire city one could imagine.

Roof top bar well worth a visit for the views alone.

The hotel also has an outdoor rooftop bar, called Night Beach.

From the Roof Top Bar, you will have a view of Bordeaux.

We also had some drinks on the rooftop bar.

I have to mention breakfast - every morning across from the opera, served by the delightful and attentive Catherine and Anastasia.

Other rooms look out on the square in front, with a view of the Opera house.

Our room was beautiful, with a balcony and amazing views overlooking the Opera house.

It is right in the center of town, across from the Opera House and in walking distance to places with all activities in town.

The view of the opera house was stunning.

It looked towards the Opera House, and you could feel the energy of the city below.

Best location convenient to go everywhere, right in front of the Opera House.

There is some noise from pedestrians if one has the opera balcony view.

We were on the top floor in a room with a small balcony overlooking the opera house.

It is right next to the opera in the very centre of the city.

Location cannot be beaten - opposite the Opera House and a stones throw from 100s of bars, cafes and restaurants.

The location is most ideal, in a city center square right across from the Opera house.

The hotel does enjoy a beautiful location with fantastic views of the opera, and very polite and helpful staff.

We were given front-row seats facing the gorgeous Opera and our server was Anastacia.

The location is across from the Opera - within walking distance of everything.

It was in a fantastic location, sharing a pedestrian square with The Opera.

Location wise it is perfect, as it is right opposite the opera theatre and within less than 5 mins walking distance to the Christmas market.

The bellboy brought our luggage to our room and suggested luggage racks to hold our suitcases off the floor in the tiny room that the front desk assured us had a corner view partially overlooking the street (it did not and faced a building a few feet away).

I was already expecting small rooms due to being an old and historical building in center of Bordeaux,

I think having one slightly larger-feeling room instead of two tiny ones would have worked better.

The housekeeping team overall was positive - rooms were small

We got a very small room that didn’t live up to the price.

The rooms are often tiny and impractical and made to seem even smaller by the dark and heavy decor.

The rooms were so small I couldn't leave one open suitcase  let alone two.

For instance: there were no tissues in room, no directions for use of coffee pot, the shower leaked all over slippery marble bath floor, only one bottle of complimentary water( plus small bottle of water from mini bar =$10), it’s difficult to find working outlet to plug in chargers and converter ( from U-S) and our tiny room was so  jammed full of furniture it was difficult to maneuver around.

Rooms are small even by European standards.

I can see if you stay other than suite, the room could be small.

but beware they may offer you tiny room first!

The small room can be a little too small if you have too many luggage,

The double room we had was ok.  A bit small for comfort,

The rooms are a bit small, poorly lit, and a bit dated

We also really enjoyed the rooftop wine bar with beautiful views of the city.

We didn’t actually spend much time in the city since we were out wine tasting,

My actual visit was July 2018, it was hot and the balcony pool bar overlooking the city was the place to be.

Hotel was in the City center, close to restaurants, shopping, river.

We arrived in Bordeaux by train and expected an easy tram ride into the city.

The hotel is located across from the Grand Theatre which places  it in the center of the city.

The rooftop bar is a wonderful place to see the city and enjoy a glass of wine.

but well laid out and the views across the city are spectacular.

but well kept hotel is located in very centre of the city.

We loved the fact they give you a phone to take around the city with you so you can google to your heart’s content.

You really feel like a VIP when you stay here as everyone comes here to take pictures and it is a central focal point for the city.

This hotel is perfectly situated in the middle of the city and the worlds longest shopping mall & is 1/2 block from the entrance.

Location wise it is perfect being at the centre of the city which does mean its tourist capital

First of all the location of the hotel is very convenient, near the city centre.

As a spire ambassador we received an upgraded room, which was brilliant, hotel is in the best location to discover the city.

Very close walk to the City Open Top Bus Tours stand.

This hotel is probably the best in the city and is reflected by excellent service from a pro-active and helpful frontline staff.

Beautiful building in a great location within the city.

but pleasant, and the sauna from which there was a view of the city.

InterContinental Bordeaux Le Grand Hotel

dark

small room

price

the-city

rooftop bar

show

Breakfast was delicious and always fresh.

Buffet breakfast was really nice with a lot of choice.

But, as with many French hotels, they are copying the UK hotel habit of serving dreadful breakfasts.

Excellent location, delicious breakfast, very friendly and helpful staff.

Delicious breakfast, always smiling employees.

Breakfasts are generous and offer feature some homemade delights.

The hotel breakfast is very nice as well.

The breakfast was continental with lovely fresh cheeses, breads , meats , fresh fruit and excellent pastries and cakes.

The breakfast is local, fresh, and delicious.

Lots of options at breakfast and very tasty.

All the staff were excellent and the breakfast good value and of a very high quality.

Housekeeping was good and the hotel breakfast is continental and filling.

Breakfast was wonderful with lots of delicious choices.

Breakfast was delicious and served a wide selection.

The breakfast was varied, fresh and some of the items were even homemade.

The breakfast is complete with good quality products.

The breakfast is very good with homemade cakes and great coffee as well as the usual hotel offerings.

but clean and very well maintained - good fresh breakfasts.

Perfect location for exploring the historic city.

It is a beautiful, historic building which has been sensitively modernised with great taste.

The Best Western Grand Francis is a comfortable hotel in a wonderful location, in the old, historic section of the city.

I am very pleased having selected this property: the most central location, newly renovated rooms, great breakfast and maintained aura of classic grand hotel all connects into great stay.

but classic hotel located in the heart of the sites and historical buildings of Bordeaux.

The Hotel is in a beautiful historic building, and we were lucky to be given a room on the third floor which had a pretty juliette balcony.

Despite the gaudy Best Western branding (next to the old, classic exterior sign), and the deluge of U.S. tourists it brings, this boutique hotel has managed to retain its friendly personality and traditional French charm.

but entrance and main reception area classy.

ROOM & THE BUILDING:

Our room had a large enough window to get some natural light & it overlooked the street & other historic apartment style buildings (see photo).

The hotel is ideally situated, in a quiet, narrow street within short strolls from Bordeaux's historic sites, shops, cafes and trams.

Great hotel, beautiful historical building well renewed, very well located in the city center.

The location is also perfect if you want to explore historical bordeaux city center on foot.

Location fantastic, rooms really quite classy and a very good breakfast.

The location is wonderful with several great must-see historical sites within walking distance - like Place de la Bourse, Monument aux Girondins.

In a great position to walk to all area's of the city, including shopping, historical etc.

The exceptional quality is it's location in the historic section of Bordeaux.

This is a classic French style city-centre hotel that has recently been carefully and tastefully renovated.

I chose this hotel for the location in the historic centre of Bordeaux and it couldn't have been better located.

Others have discussed the difficulty of access and parking at this hotel, which is located in the pedestrian zone of historic Bordeaux.

It is also close to the tourism office, wine boutiques, historical sites and fantastic restaurants.

Walking distance to the Clemenceau carpark is just a short 5 min walk away and very easy to find.

You can’t fault the location with tram stops within easy walking distance and

Everything is within easy reach of the hotel.

Check in and check out were quick and easy.

A large, comfortable room which seemed to have been renovated recently, with an excellent shower and 2 easy chairs.

The staff at the front desk very helpful and check in/check out was easy.

The hotel has a great location, just off a main street and within an easy walk of all tourist sites.

The check in and out was quick and easy with no issues.

Checking in was smooth, easy and painless!

Once we were in Gambetta Square, you could see the old Porte Dijeaux Gate and it's easy to get to the Hotel from there.

Convenient location with easy access to nice parts of Bordeaux.

local historic sites, easy access to the 5km river promenade, shopping streets and very good restaurants close by, very helpful tourist office jut a couple of streets away .

Easy access to computer to print boarding passes.

Location could not be better - in town centre and easy to walk around the city.

It's extremely easy to get around Bordeaux from this hotel.

Getting in from the airport was easy and cheap using the very regular (every 10 mins) ligne 1 bus from the airport.

Easy walk to most Bordeaux city destinations.

Check-in was easy, the front desk staff was very helpful in suggesting restaurants or giving directions to the tram stops (hotel is about 4 blocks from the "B" line stop on Cours de L Intendance).

The location is great near by everything.

Centrally located to restaurants and sights.

Hotel located  near some of tourist attractions.

The  location can't be beaten; it's 50m from the main shopping area and it has a multitude of bars/restaurants that are easily reachable on foot.

The location of this hotel is superb situated within walking distance of pretty much everything you wish to see & do in Bordeaux (which is a wonderful city by the way).

we stayed 4 nights in Bordeaux at the Grand Hotel Francais which is superbly located on a quiet side street in the city centre.

Brilliant location, right on the heart of the old town on a beautiful and quiet street.

The location could not have been better to walk to all the sites.

This hotel was quiet, safe, and a great location in the center of the city within walking distance of 2 trams.

Wonderful location for pedestrian and tram accessibility to the city.

Absolute gem of Bordeaux! This hotel is in the perfect location and close to everything (many restaurants, shops, patisseries, et cetera.)

Location is excellent for walking to all sights and bars and restaurants .

The hotel is in a great location, close to everything with shops and restaurants right outside the front doors.

Location perfect for transport and wandering about.

Such a perfect location too, right in the centre of town, we walked everywhere.

The location is absolutely perfect for all the shops, sights and cafes.

We got to our room and without noticing anything unusual we took a nap to catch up on some sleep.

The room reeked of that cheap cleaning fluid they all seem to use, was too hot for sleeping, the mattress was worn out and the "bolt on " bathroom was very intrusive and badly positioned.

but it didn't matter much, as we only slept there.

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