Negative:
* Hotel door does not block a lot of sound, you hear a lot of noise through it.

The toilet, on the other hand, was a bit small, my knees knocked against the door.

When I twice dropped the soap I seriously hit my head on the sharp door handle on the way up.

And this was the only hotel we have ever stayed in that asked you to leave your door key card at reception when going out. Why?

I do not find this satisfactory compensation for not having a functioning door lock.

Lift very slow, the front door is automatic

My door did not open due to a failed mechanism.

In fact, I had to carry the chair from the desk to the front door of the room so that I could sit and work on my laptop to get a good signal.

The door of our room actually has a small gap between the door and floor.

Wall was thin paper, It easy to hear TV sound from next door, of course conversation are.

Staff: "Yes, go ahead, the door us unlocked"
Me: ". .

although there is airconditioning we chose to sleep with the french doors wide open and the conditioner off.

They were so friendly and always greeted me every time I entered the hotel with a warm welcome.

Friendly staff and a reasonable breakfast.

A friendly, handy and good value hotel in great location in Paris near Gare de Lyon.

Friendly restaurants and bars nearby for evening meal.

Verry friendly staff, the house is modern

The staff were friendly and helpful, and we enjoyed our stay.

Friendly staff and importantly, they provide spare pillows.

The rooms are nice and the staff is very friendly.

It is a charming restaurant with personal & friendly service, nice wine and good food.

Location perfect - five minutes from Gare de Lyon (take main exit at front of station).

Excellent location, reasonable price, clean, comfortable, all sorts of food outlets near by, three minutes walk to Gare de Lyon, luggage storage.

Perfectly located near Gare de Lyon, super easy for those arriving by train.

I stayed at the Hotel Palym overnight before catching a train south from Gare de Lyon.

Quiet place in a small street only 100m from the trainstation Gare de Lyon.

I stayed at Hotel Palym as I needed to be very close to Gare de Lyon.

* Fantastic location, Gare de Lyon is a great metro stop to live at.

We will use this hotel again if we need one near Gare de Lyon!

A typical 3 star hotel in Paris with bit hectic surroundings with lots of commuters to/from Gare de Lyon.

The hotel is very well situated next to gare de Lyon in Paris.

Super comfortable, clean,  hotel less than 5 minute walk from Gare de Lyon.

I may consider coming back here if I have to stay near Gare de Lyon,

We left almost immediately to catch a train at the Gare de Lyon.

I love it because it's nice and personnel, well situated, close to the Gare de Lyon, where I normally arrive with the TGV and from where there is a metro Line takes me straight to the center.

We chose this hotel as it was close to thhe Gare de Lyon and we had an early train to catch.

Very convenient location just next to Gare de Lyon.

less than 200 yards from the Gare de Lyon.

It’s close to Gare de Lyon and we had a room on the street

The hotel is very close top Gare de Lyon, which makes it also very close to the Paris Islands, Bastille, Louvre, Les Halles, etc.

After a hot day travelling from London, the hotel was easy to find and perfectly located for catching my train the following morning.

The staff was very nice and the position is really convenient for travelling.

* Nice resturant locations within a few minutes.

Location was convenient and room was comfortable!

Very nice position near the Railway and Metro station.

And the location is really great if you want to walk straight to the old center and around.

The location is really convenient and within walking distance of many attractions.

Nice hotel near the station
Good location not be far away from the Seine
Rich breakfast
I will recommend anytime this hotel to our family and our friends
The price for the room and the breakfast is appropriate

The hotel is good, the location is also good.

Overall, the room and location were great.

Location is perfect and the connection to train and metro are incredible.

but I could barely open a web browser, let alone do any video streaming.

but we spent at the end 30 minutes to open the window and make them go outside.

Room was a bit small as we had 2 big luggages to open,

The temperature could not go below 20, when i complained it was too hot i was told to open the window.

but is waiting for receptionist to open to you door, if a receptionist is at the reception desk at that moment.

However, limited space for us to open up our luggage.

SURROUNDINGS Around the corner (away from Gare de Lyon) is a small provision store that opens til late.

It is a bit noisy at night if you open the window.

I rated the room poor because so many things were in need of repair.

Checkout was also by a receptionist with a poor attitude.

Breakfast was poor and did not have a enough variety on offer.

but you are in Paris..)
Service and staff poor
Air France shuttle bus for CDG airport a few meters from the hotel.

Plenty of restaurants just around the corner.

Teh staff were very helpful in pointing us to good cafes etc

Connections to Exposition or city are very good from Gare du Lyon.Lots of places around to eat.

Location is great, lots of places around to eat.

Beauty Bar, Antiquites du Marche des Ternes, Passy Covered Market, J'apprends à Photographier, Sun and the City, les bains d'alésia, Michel Cluizel, Clarins Institut, Monument à La Fontaine, Cap-OrienTan, Eglise Reformee de L’Etoile, Oh My Cream !, Claudia's Secret Paris, Charly's Cils, Ayurveda Massages, Bibliotheque de la Maison Paris Nature, Sculpture Persée et Andromède, La Maison du Chocolat - Victor Hugo, Lok Siam Spa - Ternes, Ban Sabai Royal Spa, Le Jardin en Mouvement, La statue de Léon Serpollet, Jardins de l'Avenue Foch, Dokrak, L'institut Sophie, Square Henri Collet, Fontaine du square Henri Collet, Beer Bike Paris, Monument aux déportés, Paris Etoile Tourisme, Le Felicien Spa, Castel Beranger, La Grande Epicerie de Paris Rive Droite, Franck et Fils, Ballon de Paris Generali, Jardin Andre Ulmann, Guerlaine, Fontaine Wallace à "Colonnettes", Aquaboulevard, Musée d'Ennery, Le Pont de Maisons Alfort, Orchestre Jean-Louis Petit, La Maison du Tui Na, Cinema Gaumont Aquaboulevard, Asian Zen Spa, Fresque Force et Confiance, Paris Premium Limo, Eglise Saint-Ouen, Eglise Saint Ouen, Odelliance, Foot Massage By Ban Sabai, Pavillon de l'Eau, Sourcil Studio, Saint James Paris Le Spa, Fresque "Femmes courage", HELIPARIS, Le Labo Culinaire, Gautier Chocolat, Library Bar  Saint James Paris, Ana & Delphi Beauté, BODY'minute, Eglise Sainte-Odile, Escape-Kid, Institut Lorena Grim.

Some fantastic food spots are very close to the hotel.

The hotel is literally across the street from the station and surrounded by restaurants featuring different cuisine.

The area is well lit and plenty of restaurants along the street so we felt very safe.

There is a great restaurant, recommended, on the corner and a lovely place to eat, drink wine and relax.

Decent breakfast with a full range of food, not just coffee and croissants.

Breakfast has limited choice and service could get a bit slow with only one person manning it.

Wifi works only one device and it was a bit slow the second time.

The wifi is a bit slow in certain area of the room though.

We managed to find the hotel rather quickly and deposit our luggage (self service)
the lift was rather scary and slow.

There is a lift available which is excruciatingly slow.

but very slow, although you have to watch a commercial in order to use it.

Wifi service was very slow, heavy and choppy.

Only two negatives: the wireless network could be more stable and the lift is slow at busy times.

Palym Hotel

poor

door

open

slow

gare-de-lyon

location

restaurant

The hotel is very unique with its decor -

Loved the modern, intellectual, city vibe. Small rooms

Everything seems to have been carefully designed to maximize space, comfort, affordable high quality, all this with humor.

Big bed, light show technology :) and a lot of artworks.

but so stylish and comfortable (you can even customize the color of your shower, from the colors of a rainbow).

I was blown away by the efficiency from design to people.

All spaces are stylish and well appointed.

The rooms are so modern with different kind of art.

but the views, art, people tell you that you're in a new locale.

Controlling the colors in the bathroom was fun.

The interior of the hotel is very nice and has an inviting feeling to it.

The bathroom and toilet is also not private at all, so you need to know the person you are travelling with, else it could be embarrassing :D
So I would definitely recommend if you are travelling as a couple or solo, exceptional staff, nice atmosphere and great location.

Like walking into a museum of modern pop art

+ We loved our stay and the style of the hotel.Bed was very comfy and changing  light in the shower is cool.

From the stylish entrance, great ambiance, food and drink with exceptionally helpful staff and a room that met our evey need we really couldn't ask for more and will most definetely be returning again one day soon.

Staff very friendly, lights etc operated via iPad in the room .This hotel is no more than a three minute walk from Gard de Leon Station

Friendly staff - speaking so many languages!

Recommend CitizenM Gare de Lyon to single or couple travellers who like a friendly hotel with excellent common spaces.

Staff is really friendly, excellent beds.

Very clean  
Very tasty breakfast
Next to Gare de Lyon station (5’ walk)
Hi tech hotel
Very smiling and friendly staff
The price was honest to me
I really recommend this structure if you are coming to Paris

But most important: the people that work there are so friendly!

This is a hotel I would reccommned to any family members or friends, from the second we came into the lobby the staff was friendly & super helpful.

Staff was friendly and generally effective.

but the STARS of the hotel are its staff -- young, smart, incredibly and unbelievably warm, friendly and spontaneous.

Employees are very friendly, funny and helpful.

Great food, slurpy drinks and mega friendly hosts.

Even tho they have self check in there were super friendly helpers to walk us through the process.

Very friendly staff, great rooms and very comfortable.

On the morning of checkout, we easily walked to the Gare de Lyon train station, where we caught the Trenitalia Train to Milan.

The location next to Gare de Lyon greatly facilitated arrival from the airport and departure to Switzerland, as well as inter-city travel.

The hotel is one of many in the immediate vicinity of Gare de Lyon

The Paris Team at Gare de Lyon are incredible !

It's location next to the Gare de Lyon, combined with the comfort of the accommodation make it the perfect place to spend the night before continuing teh journey.

but with a beautiful view of the Tower Clock of Gare de Lyon.

We thought the Gare de Lyon station would make it easier to get around.

Highly recommend the CitizenM Paris Gare de Lyon for a short term visit of Paris as it is located near metro so most destinations are within reach.

Very convenient for public transport and less than 10 minutes walk to the tracks of Gare de Lyon station.

Location at Gare de Lyon is optimal for a city trip.

Location is right at Gare De Lyon, easy access to train, bus, metro and very close to Sein river.

Close to a nearby car park and Gare de Lyon station, very convenient for metro travelling.

Hotel located right next to Gare de Lyon making for simple transfer.

The location is right next to the Gare de Lyon station, meaning that if you want to go to Disneyland, you just take a quick 2-minute walk down to the station, purchase your tickets to the station next to Disney (yes, you can opt for an English menu), and hop on the train!

The hotel could not be more convenient to Gare de Lyon.

Near from Gare de Lyon you can reach everything from there.

Great location, very close to Gare de Lyon.

A pet peeve in almost all hotels is the near impossibility of figuring out which to turn on hot or cold and the overhead shower vs the hand shower with most of them resulting in your getting scalded or wet when you least expect it.

Timing was bad too as there was a failure in water heating system and there was no hot water during peak hours of the day.

but for two nights there was no hot water - I was told to move rooms which took considerable effort but it still didn’t work.

The room can be more homely if there is a kettle for a hot cup of tea.

- No hot water in room, Have to go down to 1F just for taking a hot water.

- The pillows are too soft (not good for the cervicals)
- The front door of the room was difficult to open
- Too often loss of synchronization between the TV and iPad (I even had to unplug the TV to reboot it)
- Hot chocolate too much sweet. .

Also, this is the only hotel we stayed in without a hot pot for water or tea.

The only thing that bothered us was that we had to pay extra for breakfast and there was no way to boil hot water in the room.

There is no coffee or way to make any hot drinks in the room.

The food at breakfast was predominantly continental with only three items on the menu served hot (potatoes, streaky bacon and scrambled eggs),

Bed was comfortable

 · A/C was not powerful and it was very hot and claustrophobic in the room.

Despite the beautiful decoration, there was no hot water in the hotel at the morning.

Tip: your room settings default to "no maid service", with a donation of 3.5 euros being made to a charity.

Despite ticking the required options the App for the room to be cleaned, no cleaner turned up unless specifically requested at reception on the day.

the tv was not working, they didn't clean our room during our stay, the blind was broken and when we asked to fix it, they reply "we do not have a technical service today and it is impossible to change the room as we are fully booked, sorry".

Cleaning of the rooms should be done daily without having to request for it.

But business services is very poor, no water in the room (have to ask 5 times to get some), no cleaning after meal, no explanation for using the technology, people aren't reactive.

We had a small cleaning problem in our room, which unfortunately was not resolved.

Doors are too loud, cleaning service should be more flexible.

Very clean

Only negatives

Blocked sink making cleaning your teeth annoying!

but do not hear anything from the street, but sometimes I hear noisy from other rooms, or room above me, especially when the housekeeper is making the room.

But for the price I thought that the cleaning was included!

though I didn't understand their concept about giving to charity by not having the room cleaned, so we opted out - it was too vague: where the money goes to and how much is donated.

Cutlery looked soiled and not well cleaned.

Firstly the room was really dirty, the bedding had hair in it, the bathroom had hair on the floor and everything had a layer of dust on it, just didn’t feel like it had been cleaned.

It was not so clean, even if the cleaning was done every day.

Apart from minor issues with housekeeping (forgot our room one day) we had an amazing stay.

The Location was perfect for us to catch an early train the next morning.

The hotel's position is very good you can reach principal monuments by walking in a few minutes and spend extra work time in pleasure sites.

Good location, with bus stop right outside and a pedestrian passageway to the railway station right beside the front door.

First stay at a CitizenM hotel and we were very impressed with the helpful staff, the comfortable and clean room which had easy to use controls, as well as the location of the hotel.

Location is next to the metro (line 1, 14)

Also the location for the CitizenM is amazing most things are in walking distance & if not the Gard De Lyon station was less an a minute way to get around.

On the flip side, the location is excellent.

Great location, clean room, easy to use technology and hassle free to check in and out,

Perfect for a city stay!

Great location within steps of the Metro, restaurants, etc.

This hotel has the perfect location, its clean, the service is good.

Overall this hotel has ticked a lot of boxes, the location, the services, the amenities, the in-room tech  are fabulous thus making it a fun experience.

I was very pleasantly surprised to have a full view of the Eiffel Tower from my room.

This was a one night stay ready for a journey to Milan This hotel cannot be faulted Great check in great room so modern and so very very clean all the room.

My husband compared the room size to a cruise ship room.

A small fridge in the room is very helpful.

From the ease of check
in, cleanliness of the rooms and option to use the canteen/lounge area - all round great experience!

The rooms are expectedly small and typical of all CitizenM hotels

The first room was extremely noisy despite it being spacious

Great rooms, everything was nice and clean.

it's surely a special approach to introduce high tech from the check in to the handling of all devices of te room and this surely will be the future

Loved the size, functionality and comfort of the room, cleanliness, and the excellent breakfast.

So they gave us a handicapped room which was much bigger that all the other rooms.

Clean rooms, surprising amount of storage and very comfortable beds and everything you need

Rooms are a good size for Europe and the bed was nice and large.

The room with the view of Seine was a welcome suprise

citizenM Paris Gare de Lyon Hotel

housekeeper

room

decor

We had to clear the top of the fridge to make enough room to place a suitcase (see photos)!

It easily fit my large suitcase and (open) stroller and didn't feel cramped.

I got bad advice from train station staff and got out from the wrong side of the station and had to lug my luggage around the station.

It was clear that Philipe didn't take his promise seriously or at best case forgot altogether, since he hadn't acted after almost two months.

Don’t expect any help with your bags in this holiday inn hotel also i had to put them in the hotel carriage my self and drag it to our room.

but this was absolutely not the case here.

but this one came up quite cheap for the time we were going and was only a very short distance to the Gare de Lyon, where we would be taking a train to the south, laden with too many suitcases.

One of our bag didn't arrive and they received it at midnight and kept until morning.

but that only adds to its charm fromt the old fashion gated elevator to the spiral stair cases ( just like everything in Paris).

Like the location; easy walking access to train and metro; friendly and/or helpful staff; modern room; and solid breakfast.

Brilliant location, friendly staff and thoroughly recommend this hotel.

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