Omni Rancho Las Palmas Resort & Spa
3.9
Trip advisorkid friendlypalmspringsgolffun
- The shower curtain-lining needed to be replaced as it was stained and the carpet was filthy.
- N/A
- Our room was filthy.
- - The floors in the room were FILTHY.
- Long dark hairs were embedded in the towels and there were urine spots on the toilet.
load more ... - I was charged full price for an awful experience the hotel manager Asim did nothing the corporate office did nothing Shayla Johnson was rude and inconsiderate and has never followed up with me.
- but I didn't pay much attention to it until he pointed one out and it was a Cockroach!
- Horrible, Stay Away at All Costs, Shortage of Personnel!
- Felt like you were in line to pay a cover at a club.
- - We specifically requested a paid early check-in since we drove 2 hours Wirth our small children and our dog to get here.
load more ... - The palm trees around property were lovely to look at, and created a fun environment, and I also really enjoyed the froze at the Pool, highly recommend!
- We normally take family trips to the Palm Springs area a few times during the summer so the kids can enjoy pool time and decided to try out this Omni since there was a water park.
- We have been to Palm Springs plenty of times,
- But this place, with its marvelous spanish architecture, beautiful pool area, excellent fitness room, spacious accommodations, as well as good access to the Palm Springs area, is worth a stay.
- Nearby Palm Dessert & Palm Springs are an easy, short drive.
load more ... - Slept like a baby in Building 10.
- The kids were delighted with the pool, the lazy river and the slide.
- N/A
- First time, kids had a great time at the pool and we had no complaints.
- They also showed kids movies each night at 7:45pm.
load more ... - Our room overlooked the golf course and had a king bed.
- What we got was a bargain basement room, partially overlooking a golf course in the back of the property.
- > OVERALL <
* The Vista View room had a wonderful view of the golf course.
- Since it’s on a golf course, the grounds are well maintained and beautiful.
- And the staff was nice, even gave us a late night golf cart tour.
load more ... - The room I had was a double adjoining room the rooms on either side which may have contributed to the excessive noise.
- I did have to move rooms because the pool area is super loud with amplified music all day and some of the night too.
- American Express Travel will also hear from me.
- We were woken up at 7am with loud construction on the speed bumps outside our room.
- Toilet noise every flush.
load more ... - The palm trees around property were lovely to look at, and created a fun environment, and I also really enjoyed the froze at the Pool, highly recommend!
- but stayed an extra night because the kids were having so much fun they didn’t want to leave.
- The lazy river and slides are lots of fun for the kids and adults, too.
- We went to the splashtopia, it was so much fun there.
- We were interested as we have a 2 year old, and wanted to get away to a place where he could have fun again.
load more ... - Our door handle fell off in one of rooms!
- > TIPS <
* The sanitized remote control, door tags and pen are all in a plastic bag on the bedside table.
- Last, it was 8am on Saturday morning when the gardner decided to trim trees next to my door. Ridiculous!!
- However, they placed us in a room with a connecting door and we noticed draft coming from our neighbors’ room whenever their a/c was running, so we ultimately were sharing their air without filtration.
- The pocket door is slatted and offers little privacy and no sound barrier.
load more ... - First one was in the shower curtain and it was HUGE.. second one was in the middle of the day it was running across the wall.
- Paper thin walls.
- The walls are not well insulated and I heard loud noise every night.
- Recommendation for the next renovation: add soundproofing to the walls.
- The other down side is if you have noisy neighbors, the thin walls allow you to hear everything.
load more ... - We normally take family trips to the Palm Springs area a few times during the summer so the kids can enjoy pool time and decided to try out this Omni since there was a water park.
- We have been to Palm Springs plenty of times,
- But this place, with its marvelous spanish architecture, beautiful pool area, excellent fitness room, spacious accommodations, as well as good access to the Palm Springs area, is worth a stay.
- Nearby Palm Dessert & Palm Springs are an easy, short drive.
- Omni resort in Palm Springs was an amazing experience!!
load more ...