The room was disappointing, even before the air conditioner stopped working.

Just before we left to the rehearsal dinner a maintenance man came to fix the AC,

The air conditioning in the room did not work well.

The only complaint we had was the air conditioner was quite loud and woke us up when it kicked on.

Air conditioner loud and kicks on and off all night.

Heater sound for that small room is very much disturbing and not able to get sleep and need to be warm in cold winter night.

however we have had some problems with the executive board room HVAC unit not working the last two times.

The   heater in my room was very noisy and I couldn't use my gift cards when booking room on line.

The bathroom was small and didn't have a vent so it made the room quite hot and stuffy also.

Secondly, the room had a strange odor that forced us to turn off the a/c and open the patio door.

There was only one switch over the sink area which also turned on the light and fan in the toilet/shower area, which was very annoying.

Room had an "old hotel" smell like fried food and mustiness, turning up the ac helped some.

Completely outdated hotel and scattered AC makes it undesirable to ever come in the summer.

The air conditioning unit was VERY outdated and loud; it also kicked on and off every few minutes keeping us up at night.

My room a/c unit not working properly, room had a burnt smell to it, and bedding was not comfortable.

the rooms need a refresh 
Air conditioning needs to be updated.

The heating in my room was not working and was quite uncomfortably warm.

I was there a total of 3 hours I believe and most of the time in the room I was freezing trying to figure out the heat and yes I used your out dated phone that only lead me to recordings as I was freezing in your room.

The resort itself is old and outdated - beds are hard and noisy and the A/C unit sounds like a jet turbine engine.

Very very disappointed to the response to my concerns for having a very noisy heater in my room on the third floor.

Carpet was peeling at the seams, couch was torn, dust buildup behind the headboard and end tables.

Could it use new carpet, furniture, wallpaper, and drapery?

The carpet is old and should be replaced with vinyl.

Old dated rooms including carpet, bed spread, and bathroom.

Worn looking carpet, peeling wallpaper, scuffed furniture and not nearly enough outlets to charge portable electronics makes this resort appear shabby and outdated.

Many things are a bit worn generally and need updating, from the hall carpet, to the screens (with holes) on the patio doors.

Our room had stains in the carpet and furniture.

carpet, drapes and table linens) the decor this Christmas season is pretty.

but the carpet in the room “felt” and appeared old.

The hotel is somewhat rundown and needs some simple cosmetic repairs - like paint and carpet.

The outdated dark green wall paper with the dark cabinets and dark carpet mad it feel like a sad apartment.

The carpet has a sizable red stain in front to the sofa.

It was built in the late 1980s and some aspects could use an update, such as curtains, bed spreads, carpets, etc.

The carpet, curtains and the windows were dirty and old.

Carpet in the halls going to the rooms looks like someone spilled paint, then decided to put the paint everywhere to cover up the mistake.

We had a king suite overlooking the golf course and it was beautiful!

The room with golf view had a lovely view.

From the food, drinks, room accomodations, the spa, golf, the pool.

The location on a golf course was very beautiful.

I also like the setting on the golf course makes the place seem relaxing.

It had 2 large weddings, a sorority reunion, a high school reunion, a womens retreat and a golf event.

Peaceful, fantastic setting with great activities & beautiful grounds, wonderful destination for families, business, wedding venue, golf or simply relaxation , I highly recommend this gorgeous resort to anyone

There was a restaurant (very good), along with two pools, a spa, pickle ball and tennis courts, fitness room, driving range, and golf course on site.

This is a great place if you are looking for some place to have a wedding, the food and drinks are good, the venue space is great, the staff are very friendly and helpful, the golf course is nice.

Property has 2 golf courses, putting greens and driving range.

They offer great spa services and 2 - 18 hole golf course.

Most mornings, I escaped to the balcony overlooking the golf course for breakfast.

Our lacrosse team has stayed at Turf Valley for 3 straight years, booking over 30 rooms each year and utilize the restaurant, golf course, pool shack, etc.

When you purchase your golf package you are going to get your money worth.

Our fourth floor, immaculately clean, golf view room featured two queen-sized beds, complimentary Wi-Fi, a Keurig coffee maker with complimentary coffee and tea, flat-screen tv, and a balcony with a lovely view of one of the resort's two 18-hole golf courses.

Although I did not golf this time, they have very well-manicured courses on this very nice setting near historic downtown Ellicott City.

The facility itself and the golf course looks beautiful,

Although I don't play golf, I enjoy the landscaping of a well kept course.

It is located on a golf course and it is beautiful.

The room was very clean and tastefully decorated.

Staffing levels were appropriate, associates were trained and pleasant, banquet food service was very well done and rooms were clean and comfortable.

The rooms are clean and comfortable, and the service is great.

The room was clean, spacious, and very comfortable.

Good check-in experience, beautiful, clean room, good amenities.

Room was clean, well appointed and comfortable.

The grounds were well manicured and the rooms were clean.

Room was clean and staff was very friendly and helpful.

The food was excellent and the rooms were very clean and relaxing.

The cleaning lady also was very good and my room was spotless after the first night.

The hotel and room was clean hotel with friendly and professional staff.

Will definitely be back to experience the spa and pools during the summer months.

I went rogue this time and decided to have a female rather than male masseuse.

Hands down Turf Valley is my number one spa.

Booked an overnight romantic stay with a spa package and it was perfect.

From getting facials and massages to eating at the restaurant, everything was perfect!

The package seemed to be a good value & staff was accommodating with add-on spa services.

Stayed overnight at the Turf Valley Resort and Spa in order to experience the Spa Services.

Overall very good; excellent location; excellent spa service; reasonably priced;

but I was not there to play golf and the spa looked nice, but didn’t have time to use that facility.

We both got facials that were wonderful and the spa was very relaxing

I wish we would have had more time to partake in other amenities, like the pool, the gym, or the spa.

the wedding at Turf Valley was huge success!

Not as nice in person as it was in pictures, attended a wedding, food was ok

My daughter's wedding was wonderful and it went flawless!

The staff before and after the wedding assisted us with cart to location and return afterward since my wife had to use a walker and it would have been too far for her to walk.

We held our daughter's wedding at Turf Valley after exploring options and found TVR to provide the best value by far!

Our family and friends all commented on how wonderful your Resort was for the location of the wedding.

It's an awesome place to hold a wedding and reception so no driving is necessary.

Most of our guests also had issues with the staff and the facilities, I would strongly recommend looking somewhere else for your wedding.

We had a great experience with Turf Valley for our wedding block.

We enjoyed our stay at Turf Valley while attending a family wedding.

Very comfortable resort for a wedding and for wedding guest to stay overnight.

Turf Valley Resort

carpet

golf

wedding

The location was convenient and the hotel was very clean.

The hotel was just 2 blocks away from where I was supposed to visit.

The location is convenient and the price is reasonable for the area.

Conveniently located & clean with very comfortable beds.

Had a room block at the Hampton Inn Owings Mills recently for our daughter's wedding weekend, and had amazing service there from start to end, and staff member Desiree Abboud was extremely helpful, accommodating, flexible and wonderful!

The hotel is conveniently located along red run blvd.

The convenient location made it easy to travel to the places my family needed to visit.

Wonderful Owings Mills hotel to stay in that is conveniently located!

Because they booked a block at this location, my wife and I stayed here.

Conveniently located near restaurants and shopping.

Conveniently located near highways,mass transit and a mall.

The location was centralized to the various places we would visit.

The Owings Mills Hampton Inn is conveniently located, at the intersection of Owings Mills Blvd and Red Run Blvd with quick access to I-795.

It was in a very convenient location to the school and surrounding area.

Location is very convenient if you're staying in Owings Mills.

This property is conveniently located for easy off/on to I-795.

Hotel location ideal to access highway and shopping.

There were lots of positives: Very helpful staff, clean hotel, clean rooms, updated bathrooms, decent breakfast (which is free), convenient location for our purposes.

The price was perfect for the property and it was a convenient location for us.

We paid $179 for this hellish night and were given a $100 gift card for compensation in my eyes that was not nearly enough.

I had a problem witj my billing and bank .

When the woman at the desk eventually appeared she took my credit card and said she had to contact housekeeping to find out if the room was ready.

1) The "view out the window was the garbage bins with a toilet for a bonus and 2) There were no usb ports to charge a phone.

however it does not have a lounge area as other hotels in the area for the price the pool was okay kept experience problems with the key card and breakfast quality could be a lot better.

The only disappointment was they charged for Internet.

When it was billed as "unassuming lodging", I feared we may regret staying there while attending a family wedding nearby.

When I made reservations I gave them my credit card number for holding instead they charged the whole stay right away and refused to refund for the one day.

Because of the awful beds and lack of sleep, I would highly recommend that you stay away from this hotel, especially for the price that they are charging.

Initially I was a little peeved with Hampton Inn because they wouldn't immediately charge my credit card when I booked the hotel in February.

Was not pleased, name was pronounced Erica when it clearly reads Eric on my billing info.

I received a reminder of my reservations about two weeks prior to our planned visit and I was glad because one of our group had canceled and I wanted to cancel that reservation so I wouldn't be charged for it.

Congrats to hotel to put USB charging outlets by the beds.

but wanted to charge me the same fee and offered nothing for the inconvenience of selling my room to someone else.

Of course, they won't tell you about this charge and it will not appear on your receipt at check-out.

Just make sure you know that charges for incidentals will be held up if you pay with a debit card.

Also they have a policy in which they hold an extra $160.00 ( in our case it was taken from our debit therefore the money was cashed) for any incidentals that you may Incur.

The free breakfast was a great bonus as well.

You'll not be disappointed and the complementary breakfast was excellent with a wide variety to satisfy every palate.

Overall I would definitely recommend because of location, wonderful staff, and free delicious breakfast.

our stay included breakfast which my kids liked.

The complimentary breakfast was quite adequate with many selections so you could certainly find something there to your liking.

The condition of the rooms is excellent and the complimentary breakfast is amazing!

My family and I have stayed here twice this summer and we all were very satisfied with location,  accommodations, staff, complimentary breakfast, snacks and cleanliness of our room.

Free breakfast in the morning was the usual fare - well presented and good.

They offered a lovely complimentary breakfast.

The location was perfect and the complimentary breakfast was ideal for our timing and liking.

Nice room, good internet and an acceptable free breakfast.

The complimentary breakfast was decent and the coffee was good tasting.

but the access to and from was difficult/convoluted - and seemed pricey to me for the level of hotel
- nice to get free breakfast and to have a fitness room

Breakfast in the morning was fresh and tasty as far as free breakfast goes!

To top it off, the rooms were extremely clean, the staff was responsive and professional PLUS the free continental breakfast was good.

The complimentary breakfast is really good, with quite a few options including Belgian waffles.

There is complimentary breakfast, and they keep it well stocked (there was a boys wrestling team that cleaned house one morning, and the staff was quick to restock everything).

Our room is very clean and hallway carpet appears to be new and clean, breakfast is ok too.

The staff are friendly and very professional, the rooms are very clean and neat.

Quiet and clean rooms, nice staff, comfortable beds, plenty of parking, good breakfast, great location.

The rooms were clean and the reception desk was friendly and helpful.

but the staff are friendly, the rooms are clean, and the overall appearance of it (inside and outside) is neat and clean.

Everything I expect from a Hampton Inn--friendly, helpful staff, clean room and bathroom, comfortable bed, and huge, delicious breakfast.

Plenty of parking and rooms were very clean.

I enjoyed my stay at this hotel as it met all of my expectations: clean room, cleaning service daily, comfort in room, awesome breakfast selections daily, safety in and around hotel, great location to get in and out of from Owings Mills/Red Run (once I learned the lay of the land), great trail walk nearby and friendly staff.

If you simply want a clean room and a continental breakfast this is a good layover spot.

The room was very clean and comfortable and overall up to the Hampton Inn brand quality standard.

Our room was  clean room that smelled good.

The couch was falling apart and was so filthy that I wouldn’t touch it, let alone sit on it.

The room had a really unpleasant smell, presumably from some sort of air freshener intended to refresh the room,

First night room had cigarette smell so the required deep clean had not been done (no smoking hotel

The only challenge is the guests who keep smoking in rooms at hotels these days.

If I didn’t know better, I would have thought I was staying at a marijuana dispensary.

The swimming pool was FILTHY and the showers didn't work.

The room smelled terribly of cigarette smoke, which is surprising in this day and age,

Also, the person(s) smoking weed in one of the rooms on our floor.

My only complaint were some long hairs that I noticed on the inside of the shower curtain which kind of grossed me out and caused me to cut my shower short. Ewww.

It was causing all the adults eyes to burn so bad we had to leave the pool area.

The first room we ere assigned smelled of mildew

Lobby is from circa 2007 {It is currently 2017}.This is a stale smelling hotel that needs a total redo asap.

My daughter was on the 3rd floor, and their room had the marijuana smell seeping in from somewhere.

The bagels were incredibly stale, the bananas both mornings looked like they would be perfect to make a banana bread (very brown) and there were no berries for yogurt or cereal toppings.

A guest was smoking in their room on our floor, just across the hall, not only the first night ,

but nothing was done to find out who was smoking in their room.

Beds are very hard, my toilet was dirty and I had no tv remote to watch tv.

There was a domestic dispute that spilled into the hallway from one room, and also the room next to us blasted the TV and let their child yell and run up and down the hallway periodically.

Probably one of the worst Hampton Inn
Lack of maintenance in the bathroom, shower facet does not stay at one temperature setting 
No clean in the swimming pool
Small TV, the smallest amongst Hampton Inn

but our tv continually froze looking for a signal.

The hotel was REAL nice as well as the front desk people, the breakfast was exceptional the only problem was the lady working the breakfast area was VERY RUDE it looked as if she hates her job when I got down to the area she was sitting with the guest watching tv.

Several Tv programs where not working or of poor quality.

only downside is that the room tv's are a bit on the small side.

No weather channel of any sort and had to
 resort to app on my phone!

and some neglect (nail clippings behind the nightstand), worn towels and wash cloths, TV's are older (not smart) TV service is basic with no guide or menu.

The only thing is the TV's need to be update.

The TVs need upgrades to larger sets and then beds are not comfortable as they are hard as a brick.

Our only complaint was that we couldn't get the Yankee ball game on TV.

The TV is too small considering the distance from the bed.

Looking for Hbo ,or maybe the Disney Channel for the kids ?

Only complaint - Not many channels on tv - only local channels.

* TV did not have a guide - had to use the internet.

The TV required no electronic engineering to activate and operate.

The only negative was television reception.

Hampton Inn Owings Mills

smell

creditcard

room cleanliness

free breakfast

convenient location

Unfortunately, the AC quit again that night.

but we never got the air to get cold in the room, even turning it down to 68 and running the fan all night.

but once entering the room it was 85 degrees with no working AC.

Upon entering the room it was a large white refrigerator in there, dirt on the walls and a vent opened with a plethora of dust in it.

We got hotel late to be given wrong type of room with broken air conditioner.

Bathroom ceiling paint was peeling & no fan in bathroom.

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