However I do believe more attention to cleanliness as well as a better breakfast menu and attend it is an order at the property

Love it 8 out of 10 they just need a plant bard milk selection at breakfast .

We felt safe and the breakfast provisions were great as well.

This hotel does everything you need for a hotel on the the good parking and closest to mall highway and all points make it great small five floor hotel gives you that travelers easy access once the breakfast come back  will make it great again

The complimentary breakfast was good: eggs, sausage, french toast, yogurt, mango smpothie, strawberry smoothies.

The breakfast had a variety of foods to choose from.

Enjoy the delicious fresh hot breakfast eaxh morning.

Breakfast offered a variety of menu items which would accommodate a variety of taste buds.

Complimentary breakfast had a number of options and was fresh and delicious.

The Breakfast bar which is free is pretty good and pretty typical what you get at these bars.

Breakfast was ok. Hotel satff was friendly and professional.

Room was decent, breakfast area appeared new - decent pillows.

The free continetinal breakfast was outstanding .

The breakfast was very good with make your own waffles, eggs, sausage, toast, oatmeal, and an assortment of bagels and cereals.

Breakfast was nice in the morning with a selection of warm items and cereal.

Center Stage, Patuxent Branch Trail, St. Paul's United Methodist Church, St. Clement Mary Hofbauer Church, Granville Gude Park, Historical Society of Carroll County, B&O Railroad Museum, The Mustard Seed Thrift Shop, Sapwood Cellars Brewery, Manor Hill Brewing, Smart Escape, Elements Massage, Maggio Olive Oil Co., Sykesville Historic District, Chesaco United Methodist Church, Dutch Country Farmers Market, The Church of the Ascension, 7 Locks Brewing, Ellicott City Firehouse Museum, Peabody Library, Watchdog Krav Maga, About Faces Day Spa and Salon, The Rec-Room, Columbia Swim Ctr with Splashdown, Red Zone Adventures, Powerhouse Gym, Saint Josephs Roman Catholic Church, Jailbreak Brewing Company, Town Mall of Westminster, Antique Depot, Edgar Allan Poe's Grave Site and Memorial, The Yellow Door Gallery & Gifts, Historic Oakland Mansion, Souris Towson, Serra Brothers Sports Pub, Kong Fu Foot Care, Massage Envy Spa, Saint Helena Park, Paradise of Fun, Sweet Cascades, The Maryland Zoo, The Shrine of the Sacred Heart, Rockin' Jump, Supreme Sports Club, Cancun Cantina Live, The Vine on Main, Regal Laurel Towne Centre 12, Old Westminster Winery, Sweet Elizabeth Jane, M&T Bank Stadium, Escape This Live, Live!

They have an awesome gym set up, a lot of different equipment to choose from.

I have used the gym and the pool for couple times and they were very clean and spotless.

but fine and the work out room has the typical workout stuff and is very clean.

Free breakfast is an added benefit and the fitness center has a nice set of free weights and cardio equipment to meet any "on the road" fitness needs.

facility is very nice, friendly front desk staff are very pleasant.We recommend this hotel to all and we use this hotel in future

Facilities are very clean, room size was beyond my expectations!

Location was great as it was next to banquet facility,  across the street from Mall and near lots of restaurants.

I did use the gym which was stocked with towels, headphones, and water.

We stayed at this facility in 2016 and was just as pleased also with the extra amenity of having the free breakfast.

but has more equipment, aerobic as well as free weights and machines, than most hotels of this class.

Very clean room, excellent fitness facility, friendly staff.

The food the rooms the staff the facilities were perfect.

Her reply “we are a franchise and that is all we are allowed to sell”, very poor response and a concern for Hilton corporate, possible lawsuit if a kid is hurt

Highway robbery, piss poor front desk help.

There was another very poor hotel next door

poor staff service, not very attentive, not worth the money.

No one wants to pay top dollar for poor customer service.

Hopefully someone form Hilton's staff will take note of this review and address the poor conditions of their property.

but I want everyone to know that the people who work at Hampton Inn & Suites Baltimore/Woodlawn are an asset to the Hilton name and brand, it is there dedication and care for a woman they didn't know, had never seen before and will never see again, that allowed me to attend a meeting to discuss increasing access to health care services for women who at risk for poor outcomes.

Not to mention whatever sketchiness is going on across the parking lot in the Quality Inn.

The Quality Inn next door is a much better selection and worth every penny.

We were on the second floor and the only problem was the light from the Quality Inn next door was shining directly into our room.

We drove up he roadway and took wrong turn and was about ready to enter a Quality Inn got back in the car and drove being this inn and found the Hampton.

The parking lot has designated spaces for the Hampton and the Quality Inn which is in the same parking lot as the Hampton Inn.

The Hampton shares a driveway with the Quality Inn where many men were gathered outside drinking and smoking and an intoxicated woman came into the Hampton while I was checking in at 7pm with an outlandish story for the front desk.

So can't really review the hotel itself because we left and went next door to the Quality Inn.

Didn't particularly like that the hotel shares the same vicinity as the Quality Inn

If you choose this Hampton,  please note the signage into the lot is awkward..you drive in to the Quality Inn parking lot.

The hotel was clean and provided hand sanitizer as wipes to clean your hands after touching high traffic areas.

The bathroom was clean, the furniture clean, the smell of the room was fresh, the floor was quiet, the work our room was a little hot.

The room was clean and very quiet at night.

It’s clean, quiet and peaceful and they really cater to their customers and their experience while their there.

but a great place quiet talked away right off the freeway the staff are friendly and helpful and all of the normal combinations of the hill do you go to expect to hear as well

The room was very clean and quiet and I was able to get the rest I needed.

Though the rooms are a bit small (no chairs, seat at desk low and unadjustable), the A/C is efficient and quiet and the beds are comfortable.

excellent experience my family enjoyed the comfortable beds, pool and quiet atmosphere.

The hotel was quiet and the bed was comfy.

This hotel was only about 15-20 minutes away from Inner Harbor (this includes a little traffic)
Hotel serves breakfast-not five star dining

Good points, room is big, quiet aircondition, toiletries are nice with Neutrogena brand, make up remover wipe and mouthwash were included which was a big help since i didnt bring my make up remover.

The hotel was very quiet- I was concerned being right next to the elevators,

Quiet hotel, good for business travel and working late.

It is nestled in a quiet community filled with many restaurants, stores and services.

Terrific and pleasant staff and a wonderfully clean and quiet hotel.

but pick this hotel if you want a quiet place with a free hot breakfast from 6-10 am.

I had a pretty good time here the food was good the service was good and the two young lady that cleaned my room was very nice I believe the paper said sharnay& myesha they were some nice young ladies

Hotel is near restaurants and shopping, would definitely stay here again, probably the most up to date Hampton in I have stayed in a while.

The location is adjacent to interstate and also  just down the block from a mall, restaurants and gas.

Be prepared to Uber/Lyft if you want to eat at nice restaurants or see the sights.

Hotel is close to interstate and nearby shopping and eating.

China Garden was fast, reasonable and excellent dinner option.

There are good restaurants within a short driving distance.

Minutes off highway and many restaurants close by.

This hotel is close to the mall and places to eat.

I've stayed at other Hamptons and they had more variety and the food was cooked with a bit more love than what was given here.

Staff supplied a hotel approved restaurant guide for the area which was much appreciated.

The location is accessible to a variety of interesting restaurants and close to Baltimore and Patasco State Park, Ellicott City and Columbia, MD.

Location was ok.  a few good restaurants nearby (Georgia Peach).

The staff will offer a list of local restaurants

It was more than the plain continental, and very tasty.

A very rude receptionist forwarded my call to some manager, who was even more rude and refused to speak with me regarding this issue, since she claimed I booked through a third party.

I spoke with Ashley Probasco or Ashley Rawal and she was rude and unapologetic. She even asked the counter person to "hurry and check them out so they can get out here!"

The staff was very rude,  disrespectful and ignorant.

The managers were rude (yes, we complained

Housekeeping manager was rude and nasty, Room wasn't cleaned the next night.

Hampton Inn & Suites Baltimore / Woodlawn

quality inn

poor

rude

restaurant

facility

quietness

And the restaurant was above expectations-- we ordered our breakfasts to go, and they were delicious.

I love the complimentary tea and coffee in the morning and the delicious spa like water the rest of the day!

Complimentary breakfast would have been nice.

Breakfast was made to order, and was the best food in town.

Chef Darrell (sp) made a great and plentiful breakfast.

The Chef Darryl was Awesome the food was delicious and fresh.

The menu was a deli buffet to include a variety of cold cuts, three salads, a dessert tray (brownies, cookies) coffee and tea.

However, being a vegetarian, this food was inedible for me.

I had a great time it was just an overnight stay the breakfast was wonderful the waiter was wonderful and everything was great, My room was so wonderful everything was nice and clean I enjoyed myself hope to come there again soon

Buffet includes drinks and other options (e.g.

The cookies are delicious and the staff at the desk is wonderful.

While the breakfast is adequate, the lunch menu is much better.

The breakfast team was very good the black lady with the short hair and the Caucasian young male were excellent and patient.

Had delicious chili and gourmet burger at the bar.

I had about two bites of some pancakes, and the rest I left almost untouched.

The server was unfazed that we had waited that long for our breakfast.

In addition the location is ideal, the breakfast buffet excellent.

The food was delicious fresh and serving personnel were avive excellent.

Food is acceptable, reasonably priced, and delivered by friendly, accommodating staff, especially at breakfast.

Center Stage, Patuxent Branch Trail, Historical Society of Carroll County, Smart Escape, Elements Massage, B&O Railroad Museum, Sapwood Cellars Brewery, The Mustard Seed Thrift Shop, Manor Hill Brewing, Sykesville Historic District, Chesaco United Methodist Church, Maggio Olive Oil Co., The Church of the Ascension, Dutch Country Farmers Market, About Faces Day Spa and Salon, Red Zone Adventures, The Rec-Room, Ellicott City Firehouse Museum, Peabody Library, Saint Josephs Roman Catholic Church, Watchdog Krav Maga, Columbia Swim Ctr with Splashdown, Powerhouse Gym, Jailbreak Brewing Company, Town Mall of Westminster, Souris Towson, Kong Fu Foot Care, Antique Depot, Edgar Allan Poe's Grave Site and Memorial, The Yellow Door Gallery & Gifts, Serra Brothers Sports Pub, Historic Oakland Mansion, Saint Helena Park, Massage Envy Spa, Paradise of Fun, The Shrine of the Sacred Heart, The Maryland Zoo, Sweet Cascades, Rockin' Jump, The Vine on Main, Supreme Sports Club, Cancun Cantina Live, Old Westminster Winery, Regal Laurel Towne Centre 12, Escape This Live, Sweet Elizabeth Jane, M&T Bank Stadium, Whodunnit for Hire, Live!

I did not have the opportunity to use the fitness center, which I understand is quite elaborate.

Good location for restaurants and shopping center right across the street.

the garbage cans are bizarrely designed - about 2 inches wide in the center (the widest point) - !?!?!? 10.

That has been and is the only highlight to this hotel and is a plus because there’s nothing good for breakfast unless you drive south into Pikesville or north to the Wegman’s Shopping Center, and it's included for Gold and Diamond Members.

The room was quiet despite being very close to the highway and a large shopping center and gas station.

There is an attached restaurant and bar (standard American fare), ballrooms and conference areas, business center, great fitness center, and outdoor pool with lifeguard which is kind of rare for a hotel (at my age I'm always wary about swimming laps without a guard especially when alone).

It has a great fitness center and a beautiful outdoor pool.

Generally, the fitness center, business center and parking facilities are exemplary.

The rooms are very spacious, the staff is top notch, the pool is immaculate, the fitness center was excellent and restaurant service, staff and food was very good.

The pool is large and an attached fitness center was outstanding!

There is an outdoor pool and indoor fitness center.

My room was immaculate, the linen and towels were luxurious, the staff was extremely friendly, and the fitness center was the best I have ever encountered anywhere.

I especially liked the large, full service fitness and tennis center with 6 courts, many machines, weights, etc.

And they still had the nerve to charge full price for that night's stay! Unconscionable.

I accidently made a reservation for the wrong day and they helped me change it without charging me.

To her credit she called back today, saying we would get a credit for $135 for the missing salads, and she’d only charge us for 30 sodas, not 35.

Then they said that I could have the room until 3 PM and would only be charged an additional $50.

In addition the confirmed price we had received from Hilton was different then they tried to charge me upon checking out.

but was put in a difficult predicament by me not being provided information on all the applicable charges for the stay.

I called the hotel to ask about this second charge,

but they took off that night's charge without my even asking.

The experienced manager came out to argue about charging g for the children.

We were charged for orders that were not our and unfortunately there was a very large group of us from out of town and many times we had to rely on the restaurant for our meals which took 45 to 1 1/2 to receive food or drinks.

Hotel is old and in disrepair (I will give them credit for trying,

Lock needed to be broken and hole drilled in door after 3 different cards would not open door.

I was supposed to receive a credit I'm still waiting.

but they will charge 30 if you aren't diamond.

but staff made up for prices with great service.and personal assistance the only problem was at check out apparently check out is geared toward credit card exiting I wanted to pay in cash

I did finally get the agreement sent the next day only to find that they were trying to charge me for services that I would not need for the conference room.

Unfortunately the food could not defrost and when went back to return Latoia the front lobby service person lectured and insulted for my request to give credit.

as I was trying to get dressed to answer the door for them they just swiped them selves in to my room!

they charged a ton of money for a hotel that doesn't give you a free breakfast.

but I don't think they did because it was not any better and they left no trace they had been in (often hotels leave a calling card from maintenance).

This hotel is attached to a Copermine Gym facility.

There is a nice restaurant facility and bar with a happy hour me u.

Ms. Brenda has left a lasting impression that would make me look to stay at this facility again.

The service is outstanding as are the very clean rooms and public facilities overall.

Lobby, common areas, and banquet facility were updated and clean.

good restaurant, clean rooms and great work out facility.

The bed is comfortable, the room was clean and I enjoyed using the attached exercise facility.

Excellent gym to work out during your stay great equipment and also clean!

Everything was fine until my property was taken out my room and never received back nor my money everyone was pleasant starting with as soon as you entered the facility the food was excellent and everyone that worked in there the person's I spoke with melted on apologizing for what happened

When we got up to check we would hear feet moving down the hall.

Also, there were 2 "service" dogs across the hall from me on Saturday night/Sunday and they were barking like crazy, because they had been left alone.

The hallway and room I stayed in had a strange smell.

Walls are thin and noise can be heard next door as well as hallways.

While this was once the go-to property if you needed to be in the Pikesville/Owings Mills corridor, such is no longer, even after having stayed here 20+ times since 2016, and being a HH/Diamond or Gold Member.

The rooms and hallways looked "old" and dated (worn-out).

The room was dirty and the noise in the hall was very loud (people running in the hall and also on the outside of the building with loud voices at 11 p.m.), making it uncomfortable and unsettling with two small children in the room.

this is the 4th time for same info, no service in restaurant or bar, bloody sheets, rude staff, terrible stay, had to sleep on the top of the bed, noisy hallways, doors slamming, dirty sheets, staff would not change, had to take sheets off maids cart and change ourselves .

We arrive on the forth floor and get off the elevator and I say again "It stinks of urine in the hallway too".

Shifting gears, housekeeping oversight should be enhanced — it’s intrusive to pass by 3 of the staff carrying-on loudly in the halls outside guest rooms.

the corridors are not daily vacuumed, and the rooms - only by demand!

Asked for extra bag did not receive them night clerk did go out his way to get extra bags .Had 84 mom .Room down the hall difficult.

good location , older hotel rooms worn a little  ,ac units need udated, and smoking weed told mang , i took my room spray and sprayed in hallway so my kids didnt breathe it , check in was with brenda she did her best and was busy at the time

We went to visit family and this location was closet our family and to see University in the area The hall carpet need cleaning

First impressions: nice lobby, an angry guest complaining about kids running in hallway and demanding security to address the problem, drunken guests begging for cookies, and a woman at the front desk who simply didn't care or want to be there.

There was a smell in the halls as well as in the room.

The carpet in the entry, elevators (which are old and look like it), and hallways is just plain gross.

The halls were long and initially our room was located far down the hall.

The only other room available was across from 3 teenagers partying.

The hotel was hosting several other family events (not ours), and was crowded with those events' attendees, ALL of whom were unmasked despite signs throughout hotel, and Maryland law, requiring those inside to be masked.

Unfortunately there was a very loud wedding held in the ballroom.

Also, the heater in the room was extremely loud when it kicked on I usually am able to sleep through anything

We arrived Saturday during the day and was told the Lounge was closed to a private party, we asked if it would be open at night and we were told that it would.

The HVAC cycling on and off is ludicrously loud.

even though our two-room party was present shortly after 3:00 pm ~ no justification given and no compensation (e.g., complimentary appetizer, iced tea, etc.).

and, yes, construction noises were loud and persistent all day long!

Our HVAC system was so loud that it woke us up at night, and the bathrooms definitely need updating.

Old furniture, older wallpaper or paint and very loud AC and heating system.

Pros:
1) Front Desk workers, extremely nice and helpful

Cons:
1) room was dirty
2) blanket had a rubber band wrapped around one corner where there was a rip so the stuffing would not come out
3) Hairs on the wall, above the toilet.

Rest of party was told too bad by the GM.

I was assigned to a room that was on a party floor so the noise level was horrible.

All the rooms have VERY LOUD heating/cooling systems that awaken you when they cycle off and on.

People were partying until 4:30-5AM and nobody would do anything.

There was a party in the ballroom below my room which kept us up all night.

The HVAC's in each room are hit-or-miss ~ some are very loud continuously while others are your typical hotel; when they're going, it's loud, when they're not, you hear everything else.

Nice rooms plus an on site restaurant and/or dine in your room.

The room was clean and the restaurant accommodating.

Restaurant closed during the week so it would have been nice to at a minimum serve coffee and fruit in the lobby in the morning

Note that Covid restrictions have listed i was able to order room service, which I loved.

Michelle, Darryl and Douglas in room service are also fantastic!

They brought out half of the food (minus the salads) and the beverages.

Convenient to airport and some great restaurants and stores.

but couldn’t get “room service “ to bring wine glasses to my room.

The lobby ran out of bottled water in their pantry and thankfully the clerk gave us some for free.

Outdoor pool closed for "construction"   Tall weeds growing in the lawn behind the hotel,  If you are lucky you'll get a view of a brick wall of a bulding nearby.

It was also obviously a room soon to be renovated with no carpet on the floor, dingy walls and a back door to the room that had tape holding it closed.

The walls are quite thin so it is easy to hear what is going on around you.

Upon entering the room it was a large white refrigerator in there, dirt on the walls and a vent opened with a plethora of dust in it.

The negatives are the walls are paper thin, and you can hear your neighbor's conversations.

Firstly there is some bizarre panel sticking 3 inches out of the wall below the thermostat.

I second the other comments about the paper-thin walls; unless your neighbors are drowned out by the television and/or the very loud HVAC unit (which continuously cycles on and off), you can hear the intimacies next door.

View from 1st floor room was a wall of Tyvek . .

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