Breakfast was over the top with many choices available.

I very much enjoyed chatting with the owner who stopped by during breakfast!

We enjoyed the delicious breakfast served on beautiful china in the atrium looking at lovely gardens.

One eats breakfast in the solarium and looks out to lawn, lush beds of dahlias, roses, cannas, begonias and other flowers all in their zenith of bloom.

Wonderful accommodating team and a wonderful breakfast.

Especially breakfast, best food I've had in a long time.

Make sure to order the pancakes for breakfast.

The grounds are exquisite, the breakfast divine and all about there was peace and quiet.

The breakfast that comes with your stay, is delicious and our teens had fun getting to make their own specific choices for breakfast, when we checked in.

Very relaxing….amazing grounds…super friendly staff and wonderful breakfast.

Breakfast was cooked to order and tasty !!!!!!!!!!!!!

They've made new improvements to the gardens, which are absolutely lovely, and the breakfast was amazing!

I especially liked the private setting and beautiful flowers and gardens.

In August, the perennial beds and all the extensive gardens are a marvel.

There is so much at the garden and a nice pool.

Wonderful gardens, great service, interesting decor.

The main building has a lot of great rooms for just hanging with friends - added bonus: their gardens are gorgeous

We strolled through the  magnificent gardens   In a light and refreshing rain and it was magical.

but the surrounding gardens are spectacular!

As for the gardens, you could wonder around for hours admiring the plants and relaxing niches.

We're simple folk, so we enjoy the peace and quiet, long walks in the garden and relaxing in our room.

The gardens are always expanding and improving.

The gardens are beautiful in all their color and texture.

The gardens are magnificent and everything was perfect!

The grounds are superbly kept with the trees and gardens looking like they were copied and pasted from a Disney fairytale.

We stayed in the Blue Garden suite the night before and that’s where my bridesmaids and I got ready for the big day.

The grounds are meticulously maintained and the rooms are comfortable and well appointed.

I loved wandering around the beautiful grounds and enjoyed perusing all the antiques on display inside.

The mansion and grounds are beautiful and well maintained.

The grounds are beautiful and the fall foliage was a great backdrop for pictures.

We also enjoyed walking the grounds which included many areas of interest.

You could tell that the grounds and inside of the Gramercy Mansion are very well maintained.

Then there are the rolling & tiered grounds, which are as large and whimsical as the house is stately.

Quaint and quiet, the mansion is beautiful and the grounds are stunning.

The rooms are comfortable and quiet and the grounds are lovely- peaceful and serene.

Excellent breakfast, helpful staff, gorgeous accommodations and grounds.

The grounds are pristine and immaculate, definitely worth wandering about.

We will be back in the late spring to walk the grounds and see them in bloom (since we always seem to stay in winter) and will definitely be back as guests.

The grounds have a variety of enjoyments and the mansion is wonderful to explore.

Also worth noting…the owner lives on site and the grounds are well lighted so I felt very comfortable and secure.

Mansion was just fabulous, beautiful grounds to explore, so much to see inside with every turn.

The mansion is stunning and the grounds are beautiful.

The manager upgraded our room at no additional charge, and gave us discount vouchers for Tark's Grill; the same restaurant we ate the night before our wedding!

however mind that no ownership was taken on managements behalf, you just don't inconvenience people the day before their wedding with no REAL reasoning other than your place of business didn't have the resources available.

I did bring this to the attention of management and they said they would improve this in the future.

We ended up speaking with the manager the next day and worked something out as far as payments go.

I have never, ever spoken to a business manager who is so rude, condescending, and unprofessional as Cristin Kline.

The manager was very cold and not compassionate to our situation.

IN FACT, THE PERSON THAT I DEALT WITH,  CRISTIN KLINE, HAS TO BE ONE OF THE WORST MANAGER'S AROUND.

The manager, Cristin, sent us a letter indicating that they were giving us an extra hour for our reception, and when I confirmed the time, she said that I was trying to be dishonest and steal an hour and refused to honor the HARD COPY of the letter with her signature indicating an extra hour.

There were some obvious internal communication problems with the staff and the owners were not very "hands on" with management and reservations.

When I addressed the broken heating at check out, no apology was offered and the receptionist indicated that she would inform the manager when he arrived.

I called ahead of time to let management kniow we would be arriving late.

Neither of us had ever experienced such a romantic experience!

The gramercy is an old mansion that has been repurposed to offer a special experience for a weekend or a romantic getaway not far from Towson.

Beautiful, romantic, odd, peculiar, comfortable, relaxing.

Very romantic & loved our anniversary package!!

It is a great romantic inn and a wonderful place to reconnect.

Definitely would recommend to a couple trying to have a romantic getaway or looking for a weekend away together.

Our room was elegant and comfortable and really romantic!

The lady and I truly enjoyed a wonderful romantic evening out and staying at the Mansion.

Comfortable and romantic room for the bride and groom.

It would be a great place for a romantic get away.

I paid extra to have a romantic weekend with a "proposal package" and they were on it every second.

We’re planning on going back for romantic getaways in the future.

One of those really romantic bathtubs in the tower room.

The ambassadors room, where we stayed, was beautiful and romantic.

I only would ask the the linens be washed without a scent.

Pool was filthy dirty and not even open and needed attention as much as the grounds.

The inn has a very musty odor and has odd artifacts scattered throughout.

terrible
lousy breakfast, actually pitifully lousy
basement level room at $400 a night, no window, behind the boiler room, humid, loud with machinery sounds, air conditioning was set to 64, so now you are clammy and cold, and the controls are broken
lobby stinks like a wet soggy rag
grounds are mossed over
there is not a single seat on the grassy area that would not rip, destroy, stain your clothing
no service is available ever
can't even find a fresh coffee or water station
every picture frame, every piece of decoration carries a price tag - you really spend your days and nights in a trinket/pawn shop

We found at least 8 stink bugs in the room.

The room smelled like roses, the balcony and view were stunning, the bed was captivating, the shower was intriguing, whirlpool tub was OUT OF THIS WORLD and the breakfast was fresh and delicious!

LOL   It is an older building, and that shows in a few spots on the moulding, etc.

but quickly realized there was an old filter with coffee from the last room occupant in there. Disgusting.

Depsite what other people think about stink bugs, whether others feel they are harmless or not.

But smelled like..burnt moth balls and air freshener.

Both our bedroom and bathroom were uncomfortably filthy.

Landscaping - Non existent
Decor - Cool if you're in to mounted dead animals
Rugs - Filthy
Staff - Incredibly rude
You if you decide to stay here - Incredibly stupid

Our room was dirty and not well kept -Cobwebs in corners, filthy rug, cracked tiles, etc.

The big rug they had in there was also stained all over the place as well, and looked quite disgusting.

Bring camera, no smoking, charming atmosphere.

The food -- bacon burned to a crisp, french toast doused in cinnamon, an omlette with chewy, undercooked shiitake mushrooms, and strawberries that tasted like onions.

Gramercy Mansion

smell

management

grounds

garden

romantic

The free breakfast was a great bonus as well.

The breakfast was very good 👍 😋 
The front desk attention is excellent.

Our room is very clean and hallway carpet appears to be new and clean, breakfast is ok too.

We had lost power Christmas Eve we checked in Christmas Day everyone went out of their way to make a bad situation better the breakfast the next day was fabulous especially liked the mini waffles and two different kinds of eggs

A smile when you walk thru the door , a GoodMorning around every 
corner, a hot breakfast to start your day, clean hallways and nice quiet
sleep at night, you this when you check into hotel, This Hampton Inn actually give it to you.

A hot & cold breakfast was very well stocked at all times.

Quiet and clean rooms, nice staff, comfortable beds, plenty of parking, good breakfast, great location.

Fantastic rooms, comp breakfast, pool, business center, snack bar area and more.

Breakfast is good and the dining area is kept clean.

Spacious rooms, very clean, delicious breakfast and very friendly and accommodating staff.

You'll not be disappointed and the complementary breakfast was excellent with a wide variety to satisfy every palate.

The in breakfast is decent, love the self-serve waffles and oatmeal, the smoothies available this time were delicious!

Overall I would definitely recommend because of location, wonderful staff, and free delicious breakfast.

The location was convenient and the hotel was very clean.

The hotel was just 2 blocks away from where I was supposed to visit.

The location is convenient and the price is reasonable for the area.

Conveniently located & clean with very comfortable beds.

Had a room block at the Hampton Inn Owings Mills recently for our daughter's wedding weekend, and had amazing service there from start to end, and staff member Desiree Abboud was extremely helpful, accommodating, flexible and wonderful!

The hotel is conveniently located along red run blvd.

The convenient location made it easy to travel to the places my family needed to visit.

Wonderful Owings Mills hotel to stay in that is conveniently located!

Because they booked a block at this location, my wife and I stayed here.

Conveniently located near restaurants and shopping.

Conveniently located near highways,mass transit and a mall.

The location was centralized to the various places we would visit.

The Owings Mills Hampton Inn is conveniently located, at the intersection of Owings Mills Blvd and Red Run Blvd with quick access to I-795.

It was in a very convenient location to the school and surrounding area.

Location is very convenient if you're staying in Owings Mills.

This property is conveniently located for easy off/on to I-795.

Hotel location ideal to access highway and shopping.

There were lots of positives: Very helpful staff, clean hotel, clean rooms, updated bathrooms, decent breakfast (which is free), convenient location for our purposes.

The price was perfect for the property and it was a convenient location for us.

We paid $179 for this hellish night and were given a $100 gift card for compensation in my eyes that was not nearly enough.

I had a problem witj my billing and bank .

When the woman at the desk eventually appeared she took my credit card and said she had to contact housekeeping to find out if the room was ready.

1) The "view out the window was the garbage bins with a toilet for a bonus and 2) There were no usb ports to charge a phone.

however it does not have a lounge area as other hotels in the area for the price the pool was okay kept experience problems with the key card and breakfast quality could be a lot better.

The only disappointment was they charged for Internet.

When it was billed as "unassuming lodging", I feared we may regret staying there while attending a family wedding nearby.

When I made reservations I gave them my credit card number for holding instead they charged the whole stay right away and refused to refund for the one day.

Because of the awful beds and lack of sleep, I would highly recommend that you stay away from this hotel, especially for the price that they are charging.

Initially I was a little peeved with Hampton Inn because they wouldn't immediately charge my credit card when I booked the hotel in February.

Was not pleased, name was pronounced Erica when it clearly reads Eric on my billing info.

I received a reminder of my reservations about two weeks prior to our planned visit and I was glad because one of our group had canceled and I wanted to cancel that reservation so I wouldn't be charged for it.

Congrats to hotel to put USB charging outlets by the beds.

but wanted to charge me the same fee and offered nothing for the inconvenience of selling my room to someone else.

Of course, they won't tell you about this charge and it will not appear on your receipt at check-out.

Just make sure you know that charges for incidentals will be held up if you pay with a debit card.

Also they have a policy in which they hold an extra $160.00 ( in our case it was taken from our debit therefore the money was cashed) for any incidentals that you may Incur.

our stay included breakfast which my kids liked.

The complimentary breakfast was quite adequate with many selections so you could certainly find something there to your liking.

The condition of the rooms is excellent and the complimentary breakfast is amazing!

My family and I have stayed here twice this summer and we all were very satisfied with location,  accommodations, staff, complimentary breakfast, snacks and cleanliness of our room.

Free breakfast in the morning was the usual fare - well presented and good.

They offered a lovely complimentary breakfast.

The location was perfect and the complimentary breakfast was ideal for our timing and liking.

Nice room, good internet and an acceptable free breakfast.

The complimentary breakfast was decent and the coffee was good tasting.

but the access to and from was difficult/convoluted - and seemed pricey to me for the level of hotel
- nice to get free breakfast and to have a fitness room

Breakfast in the morning was fresh and tasty as far as free breakfast goes!

To top it off, the rooms were extremely clean, the staff was responsive and professional PLUS the free continental breakfast was good.

The complimentary breakfast is really good, with quite a few options including Belgian waffles.

There is complimentary breakfast, and they keep it well stocked (there was a boys wrestling team that cleaned house one morning, and the staff was quick to restock everything).

The staff are friendly and very professional, the rooms are very clean and neat.

The rooms were clean and the reception desk was friendly and helpful.

but the staff are friendly, the rooms are clean, and the overall appearance of it (inside and outside) is neat and clean.

Everything I expect from a Hampton Inn--friendly, helpful staff, clean room and bathroom, comfortable bed, and huge, delicious breakfast.

Plenty of parking and rooms were very clean.

I enjoyed my stay at this hotel as it met all of my expectations: clean room, cleaning service daily, comfort in room, awesome breakfast selections daily, safety in and around hotel, great location to get in and out of from Owings Mills/Red Run (once I learned the lay of the land), great trail walk nearby and friendly staff.

If you simply want a clean room and a continental breakfast this is a good layover spot.

The room was very clean and comfortable and overall up to the Hampton Inn brand quality standard.

Our room was  clean room that smelled good.

The couch was falling apart and was so filthy that I wouldn’t touch it, let alone sit on it.

The room had a really unpleasant smell, presumably from some sort of air freshener intended to refresh the room,

First night room had cigarette smell so the required deep clean had not been done (no smoking hotel

The only challenge is the guests who keep smoking in rooms at hotels these days.

If I didn’t know better, I would have thought I was staying at a marijuana dispensary.

The swimming pool was FILTHY and the showers didn't work.

The room smelled terribly of cigarette smoke, which is surprising in this day and age,

Also, the person(s) smoking weed in one of the rooms on our floor.

My only complaint were some long hairs that I noticed on the inside of the shower curtain which kind of grossed me out and caused me to cut my shower short. Ewww.

It was causing all the adults eyes to burn so bad we had to leave the pool area.

The first room we ere assigned smelled of mildew

Lobby is from circa 2007 {It is currently 2017}.This is a stale smelling hotel that needs a total redo asap.

My daughter was on the 3rd floor, and their room had the marijuana smell seeping in from somewhere.

The bagels were incredibly stale, the bananas both mornings looked like they would be perfect to make a banana bread (very brown) and there were no berries for yogurt or cereal toppings.

A guest was smoking in their room on our floor, just across the hall, not only the first night ,

but nothing was done to find out who was smoking in their room.

Beds are very hard, my toilet was dirty and I had no tv remote to watch tv.

There was a domestic dispute that spilled into the hallway from one room, and also the room next to us blasted the TV and let their child yell and run up and down the hallway periodically.

Probably one of the worst Hampton Inn
Lack of maintenance in the bathroom, shower facet does not stay at one temperature setting 
No clean in the swimming pool
Small TV, the smallest amongst Hampton Inn

but our tv continually froze looking for a signal.

The hotel was REAL nice as well as the front desk people, the breakfast was exceptional the only problem was the lady working the breakfast area was VERY RUDE it looked as if she hates her job when I got down to the area she was sitting with the guest watching tv.

Several Tv programs where not working or of poor quality.

only downside is that the room tv's are a bit on the small side.

No weather channel of any sort and had to
 resort to app on my phone!

and some neglect (nail clippings behind the nightstand), worn towels and wash cloths, TV's are older (not smart) TV service is basic with no guide or menu.

The only thing is the TV's need to be update.

The TVs need upgrades to larger sets and then beds are not comfortable as they are hard as a brick.

Our only complaint was that we couldn't get the Yankee ball game on TV.

The TV is too small considering the distance from the bed.

Looking for Hbo ,or maybe the Disney Channel for the kids ?

Only complaint - Not many channels on tv - only local channels.

* TV did not have a guide - had to use the internet.

The TV required no electronic engineering to activate and operate.

The only negative was television reception.

Hampton Inn Owings Mills

creditcard

room cleanliness

free breakfast

convenient location

However, I did not get any sleep because the blanket had a strong bleach odor, the air conditioning was not working and the tv volume was not able to be adjusted.

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